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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7272 Views

0 replies

7 likes

  • 7272 Views
  • 0 replies
  • 7 likes

Superuser Contribution Crashing When Screen Turns Off (All Devices)

PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Across all devices (Android, PC, and Macbook), once the screen goes off, the current son...

Casual Listener

Plan Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue: &...

MafeG

Spotify Legend

1216 Views

6 replies

1 likes

  • 1216 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify Fails to Resume Playing After Call

Hi allSame questions asked here but none of them solved my issue.My Spotify APP (android) fails to resume playing after i answer a call. I mean; when i am listening music on spotify and a call comes and i answer. After call finishes, spotify don't re...

Casual Listener

Hi all Same questions asked here but none of them solved my issue. My Spotify APP (android) fails to resume playing after i answer a call. I mean; when i am listening music on spotify and a call co...

Alex

Spotify Legend

2121 Views

2 replies

0 likes

  • 2121 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't find songs

PlanPremiumCountryGermsnyDeviceXiaomi mi note 10 lite Operating SystemAndroid 11 Some of the songs in my Playlist disapeared and i can't find them with the Search option. I tried with an other device and found them and it said "spotify can't play thi...

Newbie

Plan Premium Country Germsny Device Xiaomi mi note 10 lite  Operating System Android 11   Some of the songs in my Playlist disapeared and i can't find them with the Search option. ...

CarlosE

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every other song doesn't play

PlanPremiumCountryNLDeviceSony Xperia 1 IIIOperating SystemAndroid 11 My Question or IssueEvery second song doesn't play audio.Got to restart the song manually or skip to end and repeat the song.Deleted all linked apps from account, deleted all app d...

Casual Listener

Plan Premium Country NL Device Sony Xperia 1 III Operating System Android 11   My Question or Issue Every second song doesn't play audio. Got to restart the song manually or skip to e...

Alex

Spotify Legend

431 Views

1 replies

0 likes

no audio
recurring.
silent playback
  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in the song search list

Sir, In the search option, if we search for any songs, the three dots in for all songs doenst work. We can't add into playlists or check for any info directly. We have to play the song and then look for other options, which is really annoying. Please...

Regular

Sir,        In the search option, if we search for any songs, the three dots in for all songs doenst work. We can't add into playlists or check for any info directly.  We ha...

Eni

Moderator

1200 Views

5 replies

1 likes

App & Features
  • 1200 Views
  • 5 replies
  • 1 likes

Superuser Contribution Se borran las descargas

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A52Operating SystemAndroid 11 ESTOY HARTO, ME TIENE PODRIDO RENEGAR CON LO MISMO SIEMPRE.Viajo dos horas y media por día y LO ÚNICO QUE PIDO, POR LO ÚNICO QUE PAGO SPOTIFY ES POR LA MÚSICA OFFLINE. En m...

Regular

Plan Premium Country Argentina Device Samsung Galaxy A52 Operating System Android 11   ESTOY HARTO, ME TIENE PODRIDO RENEGAR CON LO MISMO SIEMPRE. Viajo dos horas y media por día y LO ...

Alex

Spotify Legend

2340 Views

1 replies

2 likes

  • 2340 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Songs won't play in playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceNote 8Operating SystemAndroid 9 My Question or IssueThe songs that have already been added in playlist awhi...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Note 8 Operating System Android 9 &...

Maria

Moderator

14357 Views

7 replies

1 likes

  • 14357 Views
  • 7 replies
  • 1 likes

Superuser Contribution Android Facebook App bug - Solved

PlanPremiumCountryU.S. DeviceSamsung Galaxy s20 Ultra 5G (AT&T)Operating SystemAndroid 11 My Question or IssueHello,Im listening to spotify on my laptop. I decide to pull out my phone and scroll through the facebook app. If I click on anything on fac...

Newbie

  Plan Premium Country U.S.   Device Samsung Galaxy s20 Ultra 5G (AT&T) Operating System Android 11   My Question or Issue Hello, Im listening to spotify on my laptop....

CarlosE

Spotify Legend

463 Views

1 replies

0 likes

Android
Facebook
Mobile
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong song showing on Notification Bar

PlanPremium DeviceGoogle Pixel 4Operating SystemAndroid 11 / 12 My Question or IssueI've had this issue for 3 or 4 weeks, the song showing on the notification bar is different from the one playing (see screenshots).I have to restart the app for the r...

Newbie

Plan Premium   Device Google Pixel 4 Operating System Android 11 / 12    My Question or Issue I've had this issue for 3 or 4 weeks, the song showing on the notification bar is...

Maria

Moderator

9952 Views

4 replies

4 likes

  • 9952 Views
  • 4 replies
  • 4 likes

Superuser Contribution Group session connection, sync and experience issues.

PlanMini Premium (1-week)CountryIndiaDeviceTried on: Micromax In Note 1, Samsung Galaxy Note 5, Samsung Galaxy A7 (2018)Operating SystemAndroid My Question or IssueI try creating a Group Session with my friend, but different songs keep playing. We tr...

Newbie

Plan Mini Premium (1-week) Country India Device Tried on: Micromax In Note 1, Samsung Galaxy Note 5, Samsung Galaxy A7 (2018) Operating System Android   My Question or Issue I try crea...

Eni

Moderator

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Already played podcast episodes won't disappear from the pull down bar

PlanPremiumCountryGermanyDeviceSamsung Galaxy A22Operating SystemAndroid 11 My Question or IssueIn the pull down bar that's in my notification area there are four already finished podcast episodes that I'd really like to get rid of. some of them have...

Newbie

Plan Premium Country Germany Device Samsung Galaxy A22 Operating System Android 11   My Question or Issue In the pull down bar that's in my notification area there are four already fin...

CarlosE

Spotify Legend

3755 Views

6 replies

0 likes

  • 3755 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music stops playing when screen goes off

PlanPremium i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes

Casual Listener

Plan Premium   i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes  

Joan

Moderator

36010 Views

18 replies

0 likes

  • 36010 Views
  • 18 replies
  • 0 likes

Solved!!Superuser Contribution Spotify For Andriod

(Andriod) Please fix the theme blend to support andriod's navigation and notification bar and also add swipe down to leave now playing bar please

Regular

(Andriod) Please fix the theme blend to support andriod's navigation and notification bar and also add swipe down to leave now playing bar please 

Amay

Spotify Star

636 Views

2 replies

1 likes

  • 636 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Connect] Issue with Android 11

My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues with previous Android versions.

Visitor

My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues wit...

Novy

Moderator

766 Views

1 replies

0 likes

Connect
  • 766 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track title colour on "Artist Page" -> "Liked songs"- a UI, State and Responsiveness Issue,

PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...

Casual Listener

Plan Premium Country United Kingdom   Device (Galaxy Note 😎 Operating System (Android 9 (Pie))   My Issue Hi, I'm a long-term Spotify user, and have an interest in Us...

MafeG

Spotify Legend

756 Views

1 replies

0 likes

color
Colour
gray
grey
liked
portishead
songs
UI
UX
  • 756 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont show local files on Android,

PlanPremiumCountryUKDeviceSamsung Galaxy A02sOperating SystemAndroid My Question or IssueSo I was transferring my local files from one laptop to another because i got a new one, and i put the old one into factory reset. But i forgot to move 4 songs, ...

Newbie

Plan Premium Country UK Device Samsung Galaxy A02s Operating System Android   My Question or Issue So I was transferring my local files from one laptop to another because i got a new o...

jamesrobertwebster

Casual Listener

922 Views

2 replies

0 likes

Android
local files
  • 922 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify streams at low quality

PlanPremiumCountryUkDevice(Samsung Galaxy 10, Samsung Galaxy 9, Windows 10, Ipad)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen streaming spotify (using spotify connect or voice commands) on google speakers/google ca...

Casual Listener

Plan Premium Country Uk Device (Samsung Galaxy 10, Samsung Galaxy 9, Windows 10, Ipad) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When streami...

Novy

Moderator

1373 Views

1 replies

0 likes

  • 1373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is trying to play

PremiumCountryBelgiumOperating SystemAndroid 11 My Question or IssueHello,I have this notification untill I start playing something, just because I've put the widget on the homescreen...How can I get rid of this?Thank you

Regular

  Premium Country Belgium Operating System Android 11   My Question or Issue Hello, I have this notification untill I start playing something, just because I've put the widget on t...

Alex

Spotify Legend

816 Views

1 replies

1 likes

  • 816 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Mobile][Podcasts] Play podcast videos while using Bluetooth devices

Ibelieve there should be a way to watch podcast videos while using a Bluetooth device. With the advancement of mobile phones today there are practically no new phones on the market with a headphone jack built into the phone. With that being said most...

Newbie

Ibelieve there should be a way to watch podcast videos while using a Bluetooth device. With the advancement of mobile phones today there are practically no new phones on the market with a headphone j...

Jrock3144

Casual Listener

3110 Views

4 replies

1 likes

Mobile
Podcasts
  • 3110 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Android] About Spotify Mi phone user bottom navigation bar immersion adaptation problem

About Spotify Mi phone user bottom navigation bar immersion adaptation problemHello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaom...

Regular

About Spotify Mi phone user bottom navigation bar immersion adaptation problem Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was ...

ming3342

Casual Listener

888 Views

4 replies

2 likes

Android
  • 888 Views
  • 4 replies
  • 2 likes