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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118789 Views

27 replies

4 likes

  • 118789 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239617 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239617 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600501 Views

79 replies

3 likes

  • 600501 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492936 Views

581 replies

42 likes

Account
Free
  • 492936 Views
  • 581 replies
  • 42 likes

Superuser Contribution [Android] Spotify randomly showing in notifications on phone

I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021).I typically close Spotify completely when I am not using it to save battery. However, I have noticed recently th...

Visitor

I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021). I typically close Spotify completely when I am not using ...

Alex

Spotify Legend

1301 Views

2 replies

3 likes

Android
  • 1301 Views
  • 2 replies
  • 3 likes

Superuser Contribution Shortcuts for Android Phones

So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how to do this?!

Visitor

So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how...

Jeremy

Spotify Legend

4607 Views

3 replies

0 likes

  • 4607 Views
  • 3 replies
  • 0 likes

Superuser Contribution Buffer when screen turns off

I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then figuring out that it was only when I had my phone o...

Casual Listener

I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then ...

Eni

Moderator

2494 Views

10 replies

0 likes

  • 2494 Views
  • 10 replies
  • 0 likes

Superuser Contribution Audio does not work after paused for extended time in background

PlanPremiumCountryIsraelDeviceSamsung S22Operating SystemAndroid 12 My Question or IssueApp version 8.7.70.553 When audio is paused and sent to background, after about an hour/hour and a half the audio doesnt play when returning to app. Steps to repr...

Newbie

Plan Premium Country Israel Device Samsung S22 Operating System Android 12   My Question or Issue App version 8.7.70.553   When audio is paused and sent to background, after abo...

Lyubka

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop songs from playing twice in a row when shuffling Liked?

For months now, I have had an issue when shuffling my Liked playlist, where some songs will play twice in a row, and I have to manually skip ahead. I have tried both a quick and a clean reinstall of the app (Android) but the issue persists.

Newbie

For months now, I have had an issue when shuffling my Liked playlist, where some songs will play twice in a row, and I have to manually skip ahead. I have tried both a quick and a clean reinstall of ...

Alex

Spotify Legend

1133 Views

1 replies

1 likes

  • 1133 Views
  • 1 replies
  • 1 likes

Superuser Contribution Like button glitching.

PlanPremiumCountryU.KDeviceSamsung Galaxy A13Operating SystemAndroid Snow Cone My Question or IssueSometimes, when I click the "like" button it does not turn green. When I look at my "Liked Songs" playlist it is there but I do get confused. Just in c...

Casual Listener

  Plan Premium Country U.K Device Samsung Galaxy A13 Operating System Android Snow Cone   My Question or Issue Sometimes, when I click the "like" button it does not turn green. W...

Lyubka

Moderator

779 Views

2 replies

1 likes

like button
  • 779 Views
  • 2 replies
  • 1 likes

Android not working with spotify

Spotify is not working on my android phone. Constantly getting the something went wrong error" and music doesnt play at all - can anyone help?

Visitor

Spotify is not working on my android phone. Constantly getting the something went wrong error" and music doesnt play at all - can anyone help?

Amay

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Bleep when going to next song

Hello,I get a bleep sound every time spotify starts a new song. How do I switch it off? I have an android phone and my settings are in DutchRegards

Regular

Hello, I get a bleep sound every time spotify starts a new song. How do I switch it off?  I have an android phone and my settings are in Dutch Regards     

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution Home page layout changed

Plan: premiumDeviceSamsung galaxy S9Operating SystemAndroidVersion: 8.6.20.1063My Question or IssueMy home screen layout has changed completely. It is now only showing one album or podcast per category, and it doesn't show recently played at the top....

Visitor

Plan: premium Device Samsung galaxy S9 Operating System Android Version: 8.6.20.1063 My Question or Issue My home screen layout has changed completely. It is now only showing one album or podc...

liv161

Newbie

4646 Views

12 replies

7 likes

  • 4646 Views
  • 12 replies
  • 7 likes

Superuser Contribution My Playlist won't shuffle

PlanFreeCountryUnited StatesDeviceSamsung Galaxy A03sOperating System(Android 12 My Question or IssueI made a Playlist of my favorite Broadway and Disney songs, and it won't shuffle. All the songs play in order. Even the button is missing. How do I f...

Newbie

Plan Free Country United States Device Samsung Galaxy A03s Operating System (Android 12   My Question or Issue I made a Playlist of my favorite Broadway and Disney songs, and it won't ...

AlejaR

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play next song

PlanPremiumCountryPhilippines DeviceHuawei Mate 20 proOperating SystemAndroid My Question or IssueHello, I'm new in spotify and bought yearly subscription. i only face 1 issue while using spotify, everytime i use search bar (e.g search for "I don't w...

Newbie

  Plan Premium Country Philippines  Device Huawei Mate 20 pro Operating System Android   My Question or Issue Hello,  I'm new in spotify and bought yearly subscriptio...

Eni

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Static noise when my androids screen goes black.

Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press the power button to turn on the screen again, the m...

Newbie

Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press ...

Eni

Moderator

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

My Spotify is opening with no request, starts playing by itself and stops playing suddently

PlanPremiumCountryBrazilDevice(Samsung Galaxy A8)Operating SystemAndroid Oreo My Question or IssueMy Spotify is opening with no request, starts playing by itself and stops playing suddently. This issue started about a week ago, what should I do?

Visitor

Plan Premium Country Brazil Device (Samsung Galaxy A8) Operating System Android Oreo   My Question or Issue My Spotify is opening with no request, starts playing by itself and sto...

Taylith

Community Legend

384 Views

1 replies

1 likes

  • 384 Views
  • 1 replies
  • 1 likes

Superuser Contribution I am no longer able to click on "Popular" songs while casting

PlanPremiumCountryUSADeviceGalaxy Tab S8+, Pixel 6Operating SystemAndroid 12, 13Casting devicesGoogle Nest Mini, Nest Audio and Sonos 1My Question or IssueThis started a few days ago. While casting to a device, I can no longer click on any songs unde...

Newbie

Plan Premium Country USA Device Galaxy Tab S8+, Pixel 6 Operating System Android 12, 13 Casting devices Google Nest Mini, Nest Audio and Sonos 1 My Question or Issue This started a few day...

Alex

Spotify Legend

2174 Views

11 replies

1 likes

  • 2174 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution [Help] Spotify Family Member Account doesn't show lyrics

PlanPremium FamilyCountryIndonesiaDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueAt first, my sister complaining about why her Spotify doesn't show lyrics on her phone (Samsung Galaxy Note 10, Android 10, Family Premium mem...

Visitor

Plan Premium Family Country Indonesia Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue At first, my sister complaining about why her Spotify doesn't sh...

Alex

Spotify Legend

14906 Views

10 replies

0 likes

  • 14906 Views
  • 10 replies
  • 0 likes

Superuser Contribution Songs Play on PC but not Android

I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC.On my Android app they appear as shaded and cannot be played at all. PlanPremiumCountryUSDevice(Samsung S21)Operating System(Android 11)

Visitor

I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC. On my Android app they appear as shaded and cannot be played at all.   Plan Premium Cou...

Kiril

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing albums in order

I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.

Casual Listener

I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.

Omygees

Casual Listener

57554 Views

12 replies

0 likes

  • 57554 Views
  • 12 replies
  • 0 likes

Superuser Contribution Links won't work

If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash.My phone is Xiaomi Redmi Note 10 5G

Visitor

If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash. My phone...

Eni

Moderator

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android

Hi, I am having an issue with my account and devices I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my playlist, while my other device remained unaffected even aft...

Casual Listener

Hi, I am having an issue with my account and devices   I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my ...

OscarDC

Moderator

488 Views

3 replies

0 likes

  • 488 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why has all of my classical music stopped playing? Jazz and rock play.

Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded.In particular, Boyce and Bach.

Regular

Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded. In particular, Boyce and Bach.

Elena

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes