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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854683 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854683 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20442 Views
  • 3 replies
  • 0 likes
  • 20442 Views
  • 3 replies
  • 0 likes

[Android][Other] Slow internet connection, slow menu loading

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't even need, but i have to wait a long time for the ...

  • Casual Listener
  • If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't...
  • gonethefinal
  • Newbie
  • 189 Views
  • 1 replies
  • 1 likes
  • Android
    Other
  • 189 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Crashes Right When Opened And it does same thing when i log into my personal account

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft resetting my phone or even clear cache from my entir...

  • Visitor
  • hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft r...
  • Peter
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Complaint

PlanPremium for one personCountryTurkeyDeviceSamsung Galaxy J7 Prime 2017Operating SystemAndroid 8.1 My Question or IssueI downloaded all of my songs that are I have liked but I can't listen them and when I opened app, spotify is giving me error that...

  • Visitor
  • Plan Premium for one person Country Turkey Device Samsung Galaxy J7 Prime 2017 Operating System Android 8.1   My Question or Issue I downloaded all of my songs that are I have liked b...
  • Ivan
  • Spotify Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login issues when changing to a new phone

PlanPremiumCountryUAEDeviceSamsung S20 FE 5GOperating System My Question or IssueWhen changing over to my new phone I logged in under the same email address but none of my Playlist or liked songs were saved. I also have a different user name and prof...

  • Visitor
  • Plan Premium Country UAE Device Samsung S20 FE 5G Operating System     My Question or Issue When changing over to my new phone I logged in under the same email address but none of...
  • Ivan
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • login issue
  • 206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I cant stop Spotify from running in the background on my Samsung 12.

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which seems to work until it is recharged again. I have rei...

  • Casual Listener
  • Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which se...
  • TimDavenport
  • Casual Listener
  • 12279 Views
  • 2 replies
  • 0 likes
  • 12279 Views
  • 2 replies
  • 0 likes

[Android] Mark songs as either "clean" or "explicit" on mobile

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my playlist because there's nothing that indicates they...

  • Visitor
  • I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my p...
  • dinomight
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade scam?

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is: https://spotifyupgrades.com/What really makes me suspicious is that they as...

  • Visitor
  • There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is:  https://spotifyup...
  • osornios
  • Spotify Star
  • 1760 Views
  • 1 replies
  • 0 likes
  • Android
  • 1760 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't connect to audio devise

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard.PlanPremiumCountryIsraelDeviceSamsung Galaxy s80Operating SystemAndroid My Question or IssueMy connection to the speaker via Bluetooth does not play spo...

  • Newbie
  • My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard. Plan Premium Country Israel Device Samsung Galaxy s80 Operating System Android   ...
  • Jeremy
  • Spotify
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add next / previous tracks buttons on podcasts

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid oreo My Question or IssueI would like to have a previous track and next track button in addition to fast forward /rewind when listening to podcasts. When driving it would be much safer ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Note 8 Operating System Android oreo   My Question or Issue I would like to have a previous track and next track button in addition to fast forw...
  • Ver
  • Spotify Legend
  • 497 Views
  • 1 replies
  • 2 likes
  • 497 Views
  • 1 replies
  • 2 likes

Spotify keeps downloading files several times, even when these have already been downloaded before

Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every day for the last week, its like it resets to zero fil...

  • Casual Listener
  • Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every da...
  • oyedeepak
  • Visitor
  • 1955 Views
  • 6 replies
  • 2 likes
  • Downloaded tracks
  • 1955 Views
  • 6 replies
  • 2 likes

Superuser Contribution Can't play saved/downloaded songs via artist section when on offline mode

PlanPremiumCountryPhilippines DeviceHuawei P30 Lite / Model: MAR-LX2Operating SystemAndroid 10 My Question or Issue Good day! Recently, I updated (October update) my Spotify app on my Android smartphone. Then I am getting issues wherein I can't play ...

Screenshot_20201020_105039_com.spotify.music.jpg update-spotify.jpg spotify-offline.JPG
  • Regular
  • Plan Premium Country Philippines   Device Huawei P30 Lite / Model: MAR-LX2 Operating System Android 10   My Question or Issue   Good day!   Recently, I updated (Octo...
  • Tonskyi
  • Regular
  • 717 Views
  • 14 replies
  • 0 likes
  • 717 Views
  • 14 replies
  • 0 likes

Superuser Contribution Why can't I connect to my Echo devices and groups with android app?

PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 10 My Question or IssueI can connect to my Echo devices and groups using the windows desktop app and an ipad, but I cannot see them when using my android phone. I can see my Chromecast and...

  • Regular
  • Plan Premium Country USA Device Samsung S10 Operating System Android 10   My Question or Issue I can connect to my Echo devices and groups using the windows desktop app and an ipad, bu...
  • Mihail
  • Spotify Legend
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mobile data usage with Cellular downloading OFF and Data saver ON

PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueGot a message this morning from my cell carrier that I had used half of my 1GB data plan. Considering my plan reset yesterday, on the 1st, it means I had blown thro...

  • Regular
  • Plan Premium Country USA Device Samsung S10e Operating System Android 10   My Question or Issue Got a message this morning from my cell carrier that I had used half of my 1GB data plan...
  • Jeremy
  • Spotify
  • 254 Views
  • 3 replies
  • 0 likes
  • 254 Views
  • 3 replies
  • 0 likes

Unable to login to brand new Android phone

Hello guys. I hope that you are all safe out there.I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for 100 % that they are correct, i have checked the email ...

  • Casual Listener
  • Hello guys. I hope that you are all safe out there. I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for...
  • alendemirovic92
  • Casual Listener
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Download Dissapearing/App Resetting

Every now and then my Spotify seems to reset itself. It erases all playlists and defaults back to saving to my phone's memory, as opposed to my SD card. It then tries to download all my playlists again, but to my phone's memory. I have to turn off da...

  • Visitor
  • Every now and then my Spotify seems to reset itself. It erases all playlists and defaults back to saving to my phone's memory, as opposed to my SD card. It then tries to download all my playlists aga...
  • Elena
  • Moderator
  • 293 Views
  • 4 replies
  • 0 likes
  • Android
    Playlists
  • 293 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Enable secure playback on Ecosia

PlanFreeCountryUnited StatesDeviceGalaxy Tab A (2017)Operating SystemAndroid Pie My Question or IssueHow can I enable secure playback in the Ecosia app? I tried going to the Google website, didn't work. I tried searching how to enable secure playback...

  • Casual Listener
  • Plan Free Country United States Device Galaxy Tab A (2017) Operating System Android Pie   My Question or Issue How can I enable secure playback in the Ecosia app? I tried going to the ...
  • Jack_Scheeren
  • Casual Listener
  • 346 Views
  • 4 replies
  • 0 likes
  • 346 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify App Does not play songs

PlanPremiumCountryDeutschlandDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueGood afternoon,I have had a problem with my Spotify app on my Samsung S8 for several days.I start the app and it doesn't happen but the timeline doesn't ...

  • Visitor
  • Plan Premium Country Deutschland Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue Good afternoon, I have had a problem with my Spotify app on my Samsung S8 fo...
  • Alex
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Connections

Good evening.Why is there no opt-out from Facebook services? I don't use Facebook and i don't want Facebook to collect data from me.But there a thousands of connections to their servers, outgoing from the Spotify App. PlanPremiumCountryGermanyDeviceP...

  • Casual Listener
  • Good evening. Why is there no opt-out from Facebook services?  I don't use Facebook and i don't want Facebook to collect data from me. But there a thousands of connections to their servers, o...
  • Jeremy
  • Spotify
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Album Cover Blur Doesn't Work

PlanPremiumCountryTurkeyDeviceSamsung A70Operating SystemAndroid 10 My Question or IssueSo I just can't understand why this works for iOS but not on Android. As you can see on screenshots, this blurry thing doesn't work on my phone. I alredy uninstal...

  • Newbie
  •   Plan Premium Country Turkey Device Samsung A70 Operating System Android 10   My Question or Issue So I just can't understand why this works for iOS but not on Android. As you c...
  • Mihail
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify active playback control not working

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 10My Question or IssueMy controls are stuck in Villain K/DA but It's playing savage love, I seem to be able to play and pause the track and change to other music but th...

  • Casual Listener
  • Plan Premium Country Philippines Device Samsung Galaxy S10 Plus Operating System Android 10 My Question or Issue My controls are stuck in Villain K/DA but It's playing savage love, I seem to...
  • Alex
  • Moderator
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes