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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111329 Views

26 replies

3 likes

  • 111329 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223934 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223934 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581192 Views

79 replies

3 likes

  • 581192 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478469 Views

577 replies

40 likes

Account
Free
  • 478469 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Take advantage of Spotify Connect offline.

PlanPremiumCountryFranceDevice(Xiaomi Redmi Note 11/TicWatch E3)Operating System(MIUI 13.0.12/Wear OS 2.26) My Question or IssueHello,I would like to use my watch as a "Spotify remote" on my phone. Be able to like music, adjust the sound, etc... but ...

Casual Listener

Plan Premium Country France Device (Xiaomi Redmi Note 11/TicWatch E3) Operating System (MIUI 13.0.12/Wear OS 2.26)   My Question or Issue Hello, I would like to use my watch as a "Spo...

PtitBeurreTV

Casual Listener

1193 Views

2 replies

0 likes

Wear OS
  • 1193 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to play a song with just a click

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or IssueAs of tonight, for some reason, songs just won't play if I click on it. It appears to be random. When I try to click a song on an album, some songs will play an...

Gig Goer

  Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue As of tonight, for some reason, songs just won't play if I click on it. It a...

OscarDC

Moderator

734 Views

3 replies

0 likes

  • 734 Views
  • 3 replies
  • 0 likes

Superuser Contribution Widget animations don't work properly.

PlanPremiumCountryItalyDevicesSamsung Galaxy Note 10+, Samsung Galaxy S7 EdgeOperating SystemAndroid 12 (One UI 4.0), Android 12 (pixel style custom rom) My Question or IssueSpotify Widgets on Android have severe inconsistencies in their animations.A...

Casual Listener

Plan Premium Country Italy Devices Samsung Galaxy Note 10+, Samsung Galaxy S7 Edge Operating System Android 12 (One UI 4.0), Android 12 (pixel style custom rom)   My Question or Issue ...

Alex_Silviu

Visitor

2222 Views

2 replies

0 likes

  • 2222 Views
  • 2 replies
  • 0 likes

Superuser Contribution player in notification area does not close

The player in the notification area does not close after I close the app.I use a Xiaomi Redmi Note 11

Casual Listener

The player in the notification area does not close after I close the app. I use a Xiaomi Redmi Note 11

MihailY

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast episodes wont play [Android TV]

PlanPremium Country Norway DeviceAndroid TVPhillips TPM19E Operating SystemAndroid 9 My Question or Issue When viewing all episodes of a podcast, ok button on TV remote does nothing, i.e the selected track wont play.This is not a problem if I go to s...

Visitor

  Plan Premium   Country  Norway      Device Android TV Phillips TPM19E   Operating System Android 9    My Question or Issue   When ...

MihailY

Moderator

580 Views

2 replies

1 likes

  • 580 Views
  • 2 replies
  • 1 likes

Superuser Contribution Add to list doesn't work

Today "Add to list doesn't work". It says it does but it doesn't add the item.App for Android, last version checked.

Casual Listener

Today "Add to list doesn't work". It says it does but it doesn't add the item. App for Android, last version checked. 

Vasil

Moderator

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't play more than one song upon a search.

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9My Question or IssueSpotify won't play more than one song at a time when I search. Even last week I was able to click on a searched song and Spotify would automatically start playing si...

Visitor

  Plan Premium Country United States of America Device Samsung Galaxy S9 My Question or Issue Spotify won't play more than one song at a time when I search. Even last week I was able to ...

Yordan

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No shuffle button

Premium family membershipUKGalaxy S9 No shuffle off/on button. Reinstalled - but still not therePlease helpThanks

Regular

Premium family membership UK Galaxy S9   No shuffle off/on button.  Reinstalled - but still not there Please help Thanks  

AlejaR

Moderator

35466 Views

14 replies

0 likes

  • 35466 Views
  • 14 replies
  • 0 likes

Superuser Contribution App can't access anything on Samsung A10e

PlanPremiumCountryCanadaDeviceSamsung A10eOperating SystemAndroid Oreo/11? (says Android version 11 under software settings) My Question or IssueThe app has been bricked on my A10e, no content can be accessed. It gives errors like empty playlists and...

Casual Listener

Plan Premium Country Canada Device Samsung A10e Operating System Android Oreo/11? (says Android version 11 under software settings)   My Question or Issue The app has been bricked...

Alex

Spotify Legend

1152 Views

5 replies

2 likes

  • 1152 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify on Android plays music when another app plays sound

PlanPremiumCountryUnited StatesDeviceOnePlus 9Operating SystemAndroid 12 (LineageOS) My Question or IssueWhen another app (Twitter, Instagram, RL Sideswipe) starts playing sound, Spotify will often start playing music wherever I left off on my phone....

Casual Listener

Plan Premium Country United States Device OnePlus 9 Operating System Android 12 (LineageOS)   My Question or Issue When another app (Twitter, Instagram, RL Sideswipe) starts playing so...

OscarDC

Moderator

1151 Views

3 replies

0 likes

  • 1151 Views
  • 3 replies
  • 0 likes

Playback pauses immediately using Spotify Connect on Samsung Multiroom Speakers (WAM351/551/751)

Plan - Premium (Family)Country - Norway DeviceSamsung S5, S9+, S21 Ultra, PC, one iphoneOperating System(iOS version unknown (visiting friend), Android Oreo, Windows 10,etc.) My Question or IssuePlayback immediately pauses when using/casting to Spoti...

Casual Listener

Plan - Premium (Family) Country - Norway   Device Samsung S5, S9+, S21 Ultra, PC, one iphone Operating System (iOS version unknown (visiting friend), Android Oreo, Windows 10,etc...

medicalpartisan

Regular

2556 Views

8 replies

1 likes

multiroom
playback pauses
Samsung
WAM
  • 2556 Views
  • 8 replies
  • 1 likes

Superuser Contribution Downloading issues on samsung galaxy s22 ultra

PlanPremiumCountryGermany DeviceSamsung Galaxy S22 ultraOperating SystemAndroid 12 My Question or IssueI am not able to download Songs on my library and if it happens it Downloads slow and not completely. And if i like a new Song or so and want to do...

Regular

Plan Premium Country Germany   Device Samsung Galaxy S22 ultra Operating System Android 12   My Question or Issue I am not able to download Songs on my library and if it ha...

Eni

Moderator

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

The controls on my lock screen are almost invisible when using dark mode

Question or IssuePlanPremiumCountry DeviceAsus ROG phone 2Operating SystemAndroid? My Question or IssueThe controls on my lock screen are almost invisible when using dark mode, even with my screen brightness on max its visibility is still nonexistant...

Newbie

Question or Issue Plan Premium Country   Device Asus ROG phone 2 Operating System Android?   My Question or Issue The controls on my lock screen are almost invisible when using d...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local File Access

PlanFamily PremiumCountryCanada DeviceSamsung A53 5G Operating SystemAndroid Oreo? My Question or IssueSpotify local files keeps adding my Voice Recorder files to it's list. I've gone through my settings on both apps, deleted/moved all files and rete...

Visitor

  Plan Family Premium Country Canada   Device Samsung A53 5G   Operating System Android Oreo?   My Question or Issue Spotify local files keeps adding my Voice Re...

Vasil

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay does not work

PlanPremiumCountryFinlandDeviceSamsung Galaxy S10+Operating System Android 12My Question or Issue Autoplay does not work if i have chosen songs for the qaiting list, or if i have chosen only one song. The app plays only the songs i have chosen. It do...

Newbie

Plan Premium Country Finland Device Samsung Galaxy S10+ Operating System  Android 12 My Question or Issue   Autoplay does not work if i have chosen songs for the qaiting list, or ...

Alex

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Playlist default order

I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order should be from the most recently added. Every time I ge...

Visitor

I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order shou...

Jeremy

Spotify Legend

526 Views

1 replies

0 likes

Android
Playlists
  • 526 Views
  • 1 replies
  • 0 likes

Solved!! Can't connect to Sonos speakers vie Spotify app (but the reverse works)

Hi, I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux).I have a few Sonos speakers, my Sonos account has been linked to my Spotify account properly.Since a few days, I can still play Spotify c...

Casual Listener

Hi,   I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux). I have a few Sonos speakers, my Sonos account has been linked to my Spotify...

bestouff

Casual Listener

1228 Views

2 replies

1 likes

  • 1228 Views
  • 2 replies
  • 1 likes

Superuser Contribution app doesn't advance to the next song when playing to sonos

Plan - PremiumCountry - USADevice - Pixel 5OS - Android 11 When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of the song, even when the next song is actually playing. See the screenshot...

Visitor

Plan - Premium Country -  USA Device - Pixel 5 OS - Android 11   When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of t...

OscarDC

Moderator

1976 Views

3 replies

2 likes

  • 1976 Views
  • 3 replies
  • 2 likes

Superuser Contribution First song on album plays then reverts to previous album

PlanPremiumCountryUKDevicePoco M4 ProOperating SystemAndroid 11 My Question or IssueI search for an album to play. Hit the green button to play. First track is played. Then, instead of playing track 2, it reverts back to whatever I was playing previo...

Newbie

Plan Premium Country UK Device Poco M4 Pro Operating System Android 11    My Question or Issue I search for an album to play. Hit the green button to play. First track is played. ...

OscarDC

Moderator

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding a track in made for you playlist doesn't skip to next track

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid Oreo My Question or IssueIf I click on the button to hide a track in a made for you playlist like Discover Weekly or Release Radar, the track keeps playing instead of advancing to the next ...

Casual Listener

Plan Premium Country Canada Device Pixel 6 Operating System Android Oreo   My Question or Issue If I click on the button to hide a track in a made for you playlist like Discover W...

Yordan

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes