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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851278 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851278 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17278 Views
  • 3 replies
  • 0 likes
  • 17278 Views
  • 3 replies
  • 0 likes

'listen on' bug

PlanPremiumCountryThe NetherlandsDeviceOne plus 7TOperating SystemAndroid 10 My Question or IssueWhen pressing Sonos speaker on the 'Listen on' page in the app, there is no response.When Sonos is playing and you want to move music back to the device,...

  • Newbie
  • Plan Premium Country The Netherlands Device One plus 7T Operating System Android 10   My Question or Issue When pressing Sonos speaker on the 'Listen on' page in the app, there is no r...
  • 275 Views
  • 0 replies
  • 0 likes
  • cast
    listen on
    SONOS
  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution 2015 Mini Countryman and can't cast Spotify via Bluetooth

PlanPremiumCountryCanadaDeviceGoogle Pixel 2Operating SystemAndroid 11 My Question or IssueI have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to pair and use my phone via the built in Bluetooth...but I cannot play Spotify...

  • Visitor
  • Plan Premium Country Canada Device Google Pixel 2 Operating System Android 11   My Question or Issue I have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to ...
  • Mihail
  • Spotify Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • 897 Views
  • 1 replies
  • 0 likes

To use the SD card for cache and downloads when it's formatted as Internal Storage

Hi Spotify! I would like to request the feature to use the SD card for cache and downloads when it's formatted as Internal Storage in Android 10 as it's made in YouTube Music. The Spotify app can see only phone's Internal memory which is too low to s...

  • Casual Listener
  • Hi Spotify! I would like to request the feature to use the SD card for cache and downloads when it's formatted as Internal Storage in Android 10 as it's made in YouTube Music. The Spotify app can see...
  • iromanyshyn
  • Casual Listener
  • 532 Views
  • 1 replies
  • 1 likes
  • 532 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lyrics not appearing

PlanPremiumCountryBrazilDeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueThe lyrics update in Brazil has been rolling out for several months and I've updated my app a lot of times but I simply don't get the lyrics feature at all, and I ...

  • Visitor
  • Plan Premium Country Brazil Device Oneplus 6T Operating System Android 10   My Question or Issue The lyrics update in Brazil has been rolling out for several months and I've updated my...
  • Alex
  • Moderator
  • 386 Views
  • 1 replies
  • 2 likes
  • 386 Views
  • 1 replies
  • 2 likes

Superuser Contribution Album added to Home Screen starts playing on a random track

Plan: Premium @ $9.99/mo I'm a software tester, so I'll explain the issue in a way that a developer would expect.Steps to Reproduce1. Navigate to any album2. Tap on the "..." menu3. Tap on 'Add to Home Screen'4. Drag or "ADD AUTOMATICALLY"5. Go to th...

  • Visitor
  • Plan: Premium @ $9.99/mo   I'm a software tester, so I'll explain the issue in a way that a developer would expect. Steps to Reproduce 1. Navigate to any album 2. Tap on the "..." me...
  • Mihail
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not showing up on Android app.

PlanFree/PremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid Oreo, Windows 10 My Question or Issue My liked songs on my desktop app are not synching with my phone app. Ive tried all the reinstallation steps and the issue still persists.

  • Visitor
  • Plan Free/Premium Country   Device Samsung Galaxy 10 Operating System Android Oreo, Windows 10   My Question or Issue   My liked songs on my desktop app are not synchin...
  • Xenia
  • Moderator
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Starts Autonomously

Plan PremiumFree/PremiumCountryAustralia Samsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueWhen I pick up my phone each day, very early in the morning, Spotify self starts and plays the same song every ti...

  • Visitor
  • Plan Premium Free/Premium Country Australia  Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android   My Question or Issue When I pick up my phone each ...
  • Alex
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Resolution of album artwork on fullscreen android lockscreen

PlanPremium My Question or IssueWhen listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution though that it looks terrible. How can I make it maximum resolution ...

  • Casual Listener
  • Plan Premium   My Question or Issue When listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution thou...
  • Mihail
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keyboard doesn't open on chromecast

PlanPremiumCountryIsraelDeviceTV, using chromecast on xioami streamerOperating SystemAndroid My Question or IssueHello!I can't search for anything or even log in, because keyboard doesn't open on spotify. It does open on all other apps. I tried resta...

  • Visitor
  •   Plan Premium Country Israel Device TV, using chromecast on xioami streamer Operating System Android   My Question or Issue Hello! I can't search for anything or even log in, b...
  • Elena
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Android]How to select and move multiple songs up or down the queue?

I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move one song up or down the queue as desired, but I cann...

  • Casual Listener
  • I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move o...
  • Elena
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Can't stop Shuffle with new narrow sidebar on tablet

I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the screen. There are no controls visible for what is playi...

  • Casual Listener
  • I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the scre...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Music stops playing (tried all fixes)

PlanPremiumCountryU.S.DeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueMy music stops playing randomly. I tried uninstalling, reinstalling, accepting all permissions, making sure the app can run in the background, and setting it to "no...

  • Visitor
  • Plan Premium Country U.S. Device Galaxy S10e Operating System Android 10   My Question or Issue My music stops playing randomly. I tried uninstalling, reinstalling, accepting all permi...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Control from headphones

PlanPremiumCountryCanadaDeviceSony Xperia 5iiOperating SystemAndroid 10 I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing music from Spotify, but then I realized that I cannot play/stop and skip song...

  • Visitor
  • Plan Premium Country Canada Device Sony Xperia 5ii Operating System Android 10   I just got my phone and I tried connecting Bluetooth headphones to it. They connected, I was playing mus...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Superuser Contribution Implement Shuffle button on mixes

Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to:1. Go to Your Library2. Start playing a playlist3. Op...

Screenshot_20200924-042917.png Screenshot_20200924-042900.png
  • Casual Listener
  • Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to: ...
  • Mihail
  • Spotify Legend
  • 1635 Views
  • 2 replies
  • 0 likes
  • 1635 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music stops when my back light goes off on my pixel

Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. PlanPremiumCountryUSDevicePixel 3aOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

  • Newbie
  • Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted.    Plan Premium Country US Device Pix...
  • Mihail
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't logon to Android client - response is You're Offline

PlanFreeCountryIrelandDeviceWileyfox Swift 2Operating SystemAndroid Oreo My Question or IssueSee Subject.Always get the same message, doesn't matter whether on WiFi (tried several different ISPs) or on 4G.The app is up to date according to google sto...

  • Casual Listener
  • Plan Free Country Ireland Device Wileyfox Swift 2 Operating System Android Oreo     My Question or Issue See Subject. Always get the same message, doesn't matter whether on...
  • Gurra11
  • Casual Listener
  • 472 Views
  • 4 replies
  • 0 likes
  • 472 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify crash issue on Android

PlanPremiumCountryTurkeyDevice(Xiaomi Redmi note 8 pro)Operating System(Android 10.) My Question or IssueWhen playing music background or while screen is locked the music stops unexpectedly and when I look if someone's calling me or something there i...

  • Newbie
  •   Plan Premium Country Turkey Device (Xiaomi Redmi note 8 pro) Operating System (Android 10.)   My Question or Issue When playing music background or while screen is locked the...
  • Ivan
  • Spotify Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect - volume issues

PlanPremiumCountryCanadaDevice(Samsung s20) I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she connected and turned it up and it just cracked to full on my home thea...

  • Newbie
  • Plan Premium Country Canada Device (Samsung s20)   I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she ...
  • Elena
  • Moderator
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps playing music after closing app

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemAndroid 11 My Question or Issue When I opened spotify today, I started listening to music and when I go to close the app it kept on playing music when it should have stopped playing music. I c...

  • Visitor
  • Plan Premium Country USA Device Google pixel 3a Operating System Android 11   My Question or Issue   When I opened spotify today, I started listening to music and when I go to cl...
  • Ver
  • Spotify Legend
  • 30534 Views
  • 4 replies
  • 6 likes
  • 30534 Views
  • 4 replies
  • 6 likes

Superuser Contribution Can't leave Group Playlist. The most infuriating thing ever.

Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days. I just accepted a friend's Group Playlist request, and found it to be the most infuriating music experience I've ever endured on a digital platform. 1. ...

  • Visitor
  • Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days.   I just accepted a friend's Group Playlist request, and found it to be the most infuriating m...
  • Alex
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes