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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397775 Views

547 replies

35 likes

Account
Free
  • 397775 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8522 Views

0 replies

7 likes

  • 8522 Views
  • 0 replies
  • 7 likes

Superuser Contribution Cannot pause or play from lockscreen on Samsung

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S1pOperating SystemAndroid Pie My Question or IssueI cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re...

Regular

Plan Free/Premium Country USA Device Samsung Galaxy S1p Operating System Android Pie   My Question or Issue I cannot pause music on my Spotify app from the lockscreen. I've completed t...

Samoz

Casual Listener

9939 Views

15 replies

3 likes

  • 9939 Views
  • 15 replies
  • 3 likes

Get rid of offline mode!!!!!

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my device, I am in offline mode, when I select that album...

Casual Listener

I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my dev...

lopezjo49

Casual Listener

1361 Views

4 replies

1 likes

Android
Browse
  • 1361 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Song Radio only loading 1-3 songs

PlanPremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid My Question or Issueas you can see in the screenshot spotify song radios for all songs only load 1-3 songs and then the playlist stops. How can I fix it?

Casual Listener

Plan Premium Country   Device Samsung Galaxy S20 FE Operating System Android   My Question or Issue as you can see in the screenshot spotify song radios for all songs only load 1-...

Vasil

Moderator

5654 Views

26 replies

3 likes

  • 5654 Views
  • 26 replies
  • 3 likes

Superuser Contribution "what's new" bell button is broken

PlanPremium Family CountryCanada DeviceLG G8X Thinq Operating SystemAndroid 11 My Question or IssueMy "what's new" button returns an error when I press it. I've tried a reinstall.

Casual Listener

Plan Premium Family  Country Canada  Device LG G8X Thinq  Operating System Android 11    My Question or Issue My "what's new" button returns an error when I press i...

Vasil

Moderator

800 Views

5 replies

0 likes

  • 800 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts disappeared

PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??

Music Fan

Plan Premium Country UK    Device Samsung galaxy s20 plus  Operating System Android    My Question or Issue Has anyone's podcasts just completely dissappeard and i...

aorue

Casual Listener

49388 Views

25 replies

9 likes

  • 49388 Views
  • 25 replies
  • 9 likes

Superuser Contribution Spotify not playing to Samsung soundbar

PlanPremiumCountryUKDeviceOppo and Kindle fireOperating SystemAndroid My Question or IssueSpotify plays to echo spot but has recently (last few days) stopped playing to Samsung soundbar (S61A).I've closed and restarted the apps on both devices and al...

Regular

Plan Premium Country UK Device Oppo and Kindle fire Operating System Android       My Question or Issue Spotify plays to echo spot but has recently (last few days) stopped...

Lorre03

Newbie

12319 Views

7 replies

0 likes

  • 12319 Views
  • 7 replies
  • 0 likes

Ringtone sound issue with Spotify

Plan: PremiumCountry: PolandDevice: Sony Xperia 10 PlusOperating System: Android 10 My Question or IssueWhen I`m listening to Spotify through any Bluetooth connection (headsets (Sony WH-CH510), car infotainment system, or others - doesn't matter) and...

Casual Listener

Plan: Premium Country: Poland Device: Sony Xperia 10 Plus Operating System: Android 10   My Question or Issue When I`m listening to Spotify through any Bluetooth connec...

ringtonewale007

Newbie

1544 Views

3 replies

0 likes

ringtone sound
  • 1544 Views
  • 3 replies
  • 0 likes

Superuser Contribution When clicking a Spotify Playlist link, I would like to have the Playlist start playing automatically

I am using the premium version of Spotify on my Google Pixel 6 (Android).Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening the playlist was no problem, however the Playlist doe...

Newbie

I am using the premium version of Spotify on my Google Pixel 6 (Android). Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening ...

Dian

Spotify Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Social] Synch music with neighbors

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up.Thanks

Visitor

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up. Thanks

AlejaR

Moderator

421 Views

2 replies

0 likes

Android
Social
  • 421 Views
  • 2 replies
  • 0 likes

Superuser Contribution When launching spotify after a while, it takes 20 seconds to play the first song

PlanPremiumCountryFinlandDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 10, MIUI 12.0.5 My Question or IssueEvery time when I launch Spotify or come back to it after not using the app for a while (for example doing something else on the phone f...

Casual Listener

Plan Premium Country Finland Device Xiaomi Redmi Note 8 Pro Operating System Android 10, MIUI 12.0.5   My Question or Issue Every time when I launch Spotify or come back to it after no...

Alex

Spotify Legend

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Offline

PlanPremiumCountrySamsung Galaxy S21 FE 5GOperating SystemAndroid 12 My Question or IssueI have a premium subscription strictly to be able to listen to my podcasts offline. I have it set to offline when I'm at work because Wi-Fi is spotty. I download...

Casual Listener

Plan Premium Country Samsung Galaxy S21 FE 5G Operating System Android 12   My Question or Issue I have a premium subscription strictly to be able to listen to my podcasts offline. I hav...

beckstergates

Casual Listener

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluetooth Streaming Issue

PlanFreeCountryUSADeviceMotorola Edge 5GOperating SystemAndroid 11 My Question or IssueBeing a senior, I only use my cellphone when I leave the house. My car has a new JVC Radio with Bluetooth Streaming and Full Control for both Spotify and Pandora. ...

Casual Listener

Plan Free Country USA Device Motorola Edge 5G Operating System Android 11   My Question or Issue Being a senior, I only use my cellphone when I leave the house. My car has a new JVC Ra...

lasteoraptor

Casual Listener

1002 Views

5 replies

0 likes

  • 1002 Views
  • 5 replies
  • 0 likes

Superuser Contribution songs stays at 0:00 whenever i skip exactly two songs

PlanPremiumCountry DeviceRealme GT Master EditionOperating SystemAndroid 12 My Question or IssueRecently been having an issue with playing songs. It just stays at 0:00. No matter how many clean reinstallations I do, it still won't work so please don'...

Regular

Plan Premium Country   Device Realme GT Master Edition Operating System Android 12   My Question or Issue Recently been having an issue with playing songs. It just stays at 0:00. ...

Alex

Spotify Legend

1772 Views

11 replies

2 likes

  • 1772 Views
  • 11 replies
  • 2 likes

Superuser Contribution Android Spotify App not streaming

PlanPremiumCountryPhilippinesDeviceGalaxy Note 10+Operating SystemAndroid 12 OneUI 4.1 The issueWhile using the main application for spotify my playlists wouldn't play. I've tried restarting the phone, reinstalling the app, even resetting my network ...

Regular

Plan Premium Country Philippines Device Galaxy Note 10+ Operating System Android 12 OneUI 4.1   The issue While using the main application for spotify my playlists wouldn't play. I've ...

Dian

Spotify Legend

1308 Views

7 replies

1 likes

  • 1308 Views
  • 7 replies
  • 1 likes

Ads can be bypassed easily on android devices

PlanFreeCountryIndiaDeviceXiaomi 11xOperating SystemAndroid My Question or Issuewhenever spotify plays an ad, there is an easy way to skip it and continue listening the songs in less than 2 seconds.steps to reconstruct the issue:1. when any spotify a...

Newbie

Plan Free Country India Device Xiaomi 11x Operating System Android   My Question or Issue whenever spotify plays an ad, there is an easy way to skip it and continue listening the songs...

Loxer

Community Legend

356 Views

1 replies

1 likes

  • 356 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify se para cada 3 canciones

PlanPremiumCountryChileDeviceXiaomi poco X3 nfc Operating SystemAndroid 12 My Question or IssueDesde hace ya tiempo tengo este problema, empiezo a reproducir una lista en Spotify y las primera dos canciones se escuchan pero a la tercera Spotify se co...

Newbie

  Plan Premium Country Chile Device Xiaomi poco X3 nfc  Operating System Android 12   My Question or Issue Desde hace ya tiempo tengo este problema, empiezo a reproducir una...

Eni

Moderator

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes

Solved!! cant play music or podcasts

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGermanyDeviceSamsung xcover 4sOperating SystemAndroid 11 My Question or IssueI cant play music in my own play...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Germany Device Samsung xcover 4s Operating Sys...

Taylith

Community Legend

1360 Views

5 replies

1 likes

  • 1360 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Playlist starts from the beginning randomly (Android)

PlanFree/PremiumDeviceOppo A31Operating SystemAndroid Pie (9) My Question or Issue When I play a playlist on Spotify the app plays the first song and then keeps playing it forever. If I choose another song in the playlist, it plays and then goes back...

Newbie

  Plan Free/Premium Device Oppo A31 Operating System Android Pie (9)   My Question or Issue    When I play a playlist on Spotify the app plays the first song and then ke...

Dian

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like button not updating when playing from play queue

When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the bottom, and the song still shows up as liked elsewhe...

Music Fan

When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the b...

Dian

Spotify Legend

748 Views

1 replies

1 likes

  • 748 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unwanted download over mobile while in car with WiFi

PlanPremiumCountry DeviceSamsung S20Operating SystemAndroid My Question or IssueI think there is a bug in the application regarding downloading only over WiFi, in some particular conditions (see below).I have enabled the setting to allow mass-downloa...

Music Fan

Plan Premium Country   Device Samsung S20 Operating System Android   My Question or Issue I think there is a bug in the application regarding downloading only over WiFi, in some p...

aloofnerd

Newbie

3653 Views

20 replies

1 likes

  • 3653 Views
  • 20 replies
  • 1 likes