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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
  • 375735 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Solved!! Not able to play individual songs on mobile (android)

Whenever I select a song to play it, the "shuffle play" button bounces and nothing happens. Using shuffle is the only way I can play any music. How do I fix this?

Newbie

Whenever I select a song to play it, the "shuffle play" button bounces and nothing happens. Using shuffle is the only way I can play any music. How do I fix this?

Snehab2412

Visitor

3796 Views

3 replies

0 likes

  • 3796 Views
  • 3 replies
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Superuser Contribution spotify no reproduce canciones

PlanPremiumCountryArgentinaDeviceSamsung J4 pluscuando selecciono una cancion, la barra de abajo no se mueve y tampoco se reproduce la cancion. esto solo es en la aplicacion de spotify en mi celular, ya probé en spotify lite, spotify web y en la app ...

Visitor

Plan Premium Country Argentina Device Samsung J4 plus cuando selecciono una cancion, la barra de abajo no se mueve y tampoco se reproduce la cancion. esto solo es en la aplicacion de spotify en...

Elena

Moderator

982 Views

4 replies

1 likes

  • 982 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify recognize an SD card when there is none installed

PlanPremiumDeviceSamsung Galaxy A53 5G, Samsung Galaxy A71, and Samsung Galaxy A70Operating SystemAndroid 12 and Android 11 My Question or IssueFor a few years now, since I had an A70 my Spotify started showing me 2 extra SD cards that are part of th...

Newbie

Plan Premium Device Samsung Galaxy A53 5G, Samsung Galaxy A71, and Samsung Galaxy A70 Operating System Android 12 and Android 11   My Question or Issue For a few years now, sin...

Eni

Moderator

386 Views

1 replies

0 likes

Andorid
SD-card
Storage on sd card
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection / Completely broken on my phone

PremiumCzech RepublicSamsung Galaxy S10eAndroid 12Spotify cannot connect to WiFi, mobile data works fine. Tried reinstalling the app, with and without SD card, restarted WiFi router and my phone several times, checked app permissions. Problem occurre...

Newbie

Premium Czech Republic Samsung Galaxy S10e Android 12 Spotify cannot connect to WiFi, mobile data works fine.  Tried reinstalling the app, with and without SD card, restarted WiFi router an...

Eni

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cast

PlanPremiumCountryNLDeviceSamsung S22 ultra, casting to JBL bar 9.1Operating SystemAndroid 12 My Question or IssueSince some weeks i am no longer able to cast to my speakers (jbl bar 9.1) when i tap om the jbl bar in the casting section within spotif...

Visitor

Plan Premium Country NL Device Samsung S22 ultra, casting to JBL bar 9.1 Operating System Android 12   My Question or Issue Since some weeks i am no longer able to cast to my speakers ...

Eni

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I stop the dowload features, I just want to stream, my phone is packed, cant find any soluti

PlanPremiumCountryCHILEDeviceAndroid galaxy A20SOperating SystemAndroid My Question or Issue

Visitor

Plan Premium Country CHILE Device Android galaxy A20S Operating System Android   My Question or Issue  

Dian

Spotify Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue Broken - Can't Access!

Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing helped.PlanPremiumCountryUKDevice Samsung Galaxy

Casual Listener

Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible.   Tried restarting, clearing cache, reinstalling, nothing h...

OscarDC

Moderator

732 Views

6 replies

0 likes

  • 732 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Android] Mobile App Shuffle / Repeat Location

Hi there! The shuffle and repeat actions used to be quickly accessible on the android mobile app by tapping the track playing section. They are now hidden within the kebab menu. This is pretty frustrating, especially when on the go or in various ligh...

Newbie

Hi there! The shuffle and repeat actions used to be quickly accessible on the android mobile app by tapping the track playing section. They are now hidden within the kebab menu. This is pretty frustr...

AlejaR

Moderator

305 Views

1 replies

0 likes

Android
  • 305 Views
  • 1 replies
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Superuser Contribution Will Listening To Kids Music Screw Up My Suggestions?

Hey guys. I have been using Spotify personally for some time now. My concern is I have a 1 year old and like playing kids music on my Google Home (which is connected to my Spotify account) while we eat in the kitchen. Will this screw with my suggesti...

Casual Listener

Hey guys.   I have been using Spotify personally for some time now. My concern is I have a 1 year old and like playing kids music on my Google Home (which is connected to my Spotify account) w...

OscarDC

Moderator

919 Views

5 replies

3 likes

  • 919 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify App skipping songs randomly

Hello everybody, the Spotify App for Android (version 8.5.81.991) always skips songs. It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are played normally, after that Spotify starts to skip single (or several) s...

Music Fan

Hello everybody,   the Spotify App for Android (version 8.5.81.991) always skips songs.   It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are pla...

Novy

Moderator

10976 Views

19 replies

0 likes

  • 10976 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs gone missing

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System Android 9 My Question or IssueOn my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely emp...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System  Android 9   My Question or Issue On my phone I recently discovered my Liked song list is empty. Everything was...

Dian

Spotify Legend

73655 Views

11 replies

1 likes

Missing liked songs
  • 73655 Views
  • 11 replies
  • 1 likes

Superuser Contribution [Android] Spotify App keep loading

PremiumCountryFranceDeviceRedmi Note 8 proOperating System10QP1A.190711.020 My Question or IssueSince 1 week, my spotify App does not work and keep loading undefinitly so i can not use without being connected to wifi. I tried everything recommended i...

Casual Listener

Premium Country France Device Redmi Note 8 pro Operating System 10QP1A.190711.020   My Question or Issue Since 1 week, my spotify App does not work and keep loading undefinitly so i can...

Dian

Spotify Legend

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app blank screen issue appears when I switch from my phone to PS4

  PlanFree/PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I switch from my phone to PS4 via bluetooth, the screen goes blank an...

Regular

        Plan Free/Premium Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,et...

Kiril

Moderator

2341 Views

3 replies

0 likes

  • 2341 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist names aren't visible all the way

PlanPremiumCountryPolandDevice Samsung Galaxy A30sOperating SystemAndroid 11 My Question or IssueSo, some of my playlist have pretty long names. On the app, they don't show all the way most of the times. Mostly, it's just a part of the text and the r...

Newbie

Plan Premium Country Poland Device  Samsung Galaxy A30s Operating System Android 11   My Question or Issue So, some of my playlist have pretty long names. On the app, they don't s...

CarlosE

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify only streams two songs then stops or plays downloaded songs

Plan: PremiumCountry: MoroccoDevice: S22 ultra and S20 ultraOperating System: Android 12 and 11Issue: Spotify was working fine until this morning. It started streaming two songs then stops, and if I skip two songs, it would stop as well. I have tried...

Newbie

Plan: Premium Country: Morocco Device: S22 ultra and S20 ultra Operating System: Android 12 and 11 Issue: Spotify was working fine until this morning. It started streaming two...

Dian

Spotify Legend

480 Views

2 replies

2 likes

  • 480 Views
  • 2 replies
  • 2 likes

Solution for: Samsung galaxy - Lock Screen Widget disappears after pause

PlanPremiumCountry DeviceSamsung galaxy S20/S21/S22Operating SystemAndroid My Question or IssueI've had this issue for some time now on my Samsung S21 and now my S22.Each time I pause my music using the lock screen, the Spotify controls widget disapp...

Regular

Plan Premium Country   Device Samsung galaxy S20/S21/S22 Operating System Android   My Question or Issue I've had this issue for some time now on my Samsung S21 and now my S22. E...

Blintles

Regular

2823 Views

2 replies

1 likes

  • 2823 Views
  • 2 replies
  • 1 likes

Superuser Contribution Device Limit Reached

PlanFamily PlanCountryPhilippinesDevice(Xiaomi 11 Lite Pro)Operating System(Android 12) My Question or Issue

Visitor

Plan Family Plan Country Philippines Device (Xiaomi 11 Lite Pro) Operating System (Android 12)   My Question or Issue  

CarlosE

Spotify Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Problems with upgrading on premium

I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade... Well, i've tried to uninstall and then install again the application on my comput...

Music Fan

I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade...   Well, i've tried to u...

TheAnnity

Visitor

10704 Views

97 replies

0 likes

  • 10704 Views
  • 97 replies
  • 0 likes

Solved!! Liked Songs not visible

Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web. I know that there was the same issue in July for some people, but for me it's since 1 week and I can't solve it b...

Visitor

Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web.  I know that there was the same issue in July for some p...

Billy-J

Spotify Star

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to play music continously on Google Nest Hub?

PlanFreeCountryCanadaDeviceGoogle Nest HubOperating SystemAndroid? My Question or IssueIs there a way to play spotify music continously on Google Nest Hub? It appears that the music stops every few hours (perhaps when a playlist is done?).

Casual Listener

Plan Free Country Canada Device Google Nest Hub Operating System Android?   My Question or Issue Is there a way to play spotify music continously on Google Nest Hub?  It appears t...

alaconda

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes