Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115299 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231727 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591306 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485732 Views
580 replies
42 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy A03sOperating System(Android 12 My Question or IssueI made a Playlist of my favorite Broadway and Disney songs, and it won't shuffle. All the songs play in order. Even the button is missing. How do I f...
Plan Free Country United States Device Samsung Galaxy A03s Operating System (Android 12 My Question or Issue I made a Playlist of my favorite Broadway and Disney songs, and it won't ...
Moderator
325 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceHuawei Mate 20 proOperating SystemAndroid My Question or IssueHello, I'm new in spotify and bought yearly subscription. i only face 1 issue while using spotify, everytime i use search bar (e.g search for "I don't w...
Plan Premium Country Philippines Device Huawei Mate 20 pro Operating System Android My Question or Issue Hello, I'm new in spotify and bought yearly subscriptio...
Moderator
359 Views
1 replies
0 likes
Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press the power button to turn on the screen again, the m...
Whenever I use Spotify on my android phone, I've noticed whenever the androids screen goes off to black, the music playing begins to slow down and I start hearing static noise. However, when I press ...
Moderator
743 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevice(Samsung Galaxy A8)Operating SystemAndroid Oreo My Question or IssueMy Spotify is opening with no request, starts playing by itself and stops playing suddently. This issue started about a week ago, what should I do?
Plan Premium Country Brazil Device (Samsung Galaxy A8) Operating System Android Oreo My Question or Issue My Spotify is opening with no request, starts playing by itself and sto...
Community Legend
377 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceGalaxy Tab S8+, Pixel 6Operating SystemAndroid 12, 13Casting devicesGoogle Nest Mini, Nest Audio and Sonos 1My Question or IssueThis started a few days ago. While casting to a device, I can no longer click on any songs unde...
Plan Premium Country USA Device Galaxy Tab S8+, Pixel 6 Operating System Android 12, 13 Casting devices Google Nest Mini, Nest Audio and Sonos 1 My Question or Issue This started a few day...
Spotify Legend
2149 Views
11 replies
1 likes
PlanPremium FamilyCountryIndonesiaDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueAt first, my sister complaining about why her Spotify doesn't show lyrics on her phone (Samsung Galaxy Note 10, Android 10, Family Premium mem...
Plan Premium Family Country Indonesia Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue At first, my sister complaining about why her Spotify doesn't sh...
Spotify Legend
14881 Views
10 replies
0 likes
I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC.On my Android app they appear as shaded and cannot be played at all. PlanPremiumCountryUSDevice(Samsung S21)Operating System(Android 11)
I have added songs to my Local Library. I have created a Playlist. The songs play perfectly on my PC. On my Android app they appear as shaded and cannot be played at all. Plan Premium Cou...
Moderator
424 Views
1 replies
0 likes
I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.
I've googled this which seems to be a pretty common issue for folks but all threads I found seem to be specific to other platforms. I'm looking for a step by step on how to solve this on android.
Casual Listener
57197 Views
12 replies
0 likes
If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash.My phone is Xiaomi Redmi Note 10 5G
If someone sends me a link to a song via whatsapp, after clicking the link Spotify just turns black and doesn't open the song. It still continues to play song thats on, so it won't crash. My phone...
Moderator
417 Views
1 replies
0 likes
Hi, I am having an issue with my account and devices I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my playlist, while my other device remained unaffected even aft...
Hi, I am having an issue with my account and devices I cleared my phones data and cache for spotify, signed back in, and I can't play any songs and all of my songs have been removed from my ...
Moderator
486 Views
3 replies
0 likes
Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded.In particular, Boyce and Bach.
Why has all of my classical music stopped playing? Jazz and rock play. The playlists are there. The music is downloaded. In particular, Boyce and Bach.
Moderator
473 Views
1 replies
0 likes
The lyrics aren't showing up for any of the songs and I can't get them to show up again.
The lyrics aren't showing up for any of the songs and I can't get them to show up again.
Moderator
383 Views
1 replies
0 likes
I have a Spotify Premium account. I work at sea and as a result don't have mobile data or an Internet connection most of the time. I downloaded a playlist of my favourite songs and until recently it would work fine in Offline mode however now for som...
I have a Spotify Premium account. I work at sea and as a result don't have mobile data or an Internet connection most of the time. I downloaded a playlist of my favourite songs and until recently it ...
Moderator
478 Views
1 replies
0 likes
PlanPremiumCountry DeviceLG V30Operating SystemAndroid 8/Oreo My Question or IssueAn issue arose recently where upon opening Spotify, with playback paused, merely opening the app would result in the shutoff of my device's Bluetooth function. At first...
Plan Premium Country Device LG V30 Operating System Android 8/Oreo My Question or Issue An issue arose recently where upon opening Spotify, with playback paused, merely openin...
Moderator
493 Views
1 replies
0 likes
i am not able to download music from Spotify app in my phone because its is showing that my previous phone has downloaded in it but i already formatted the phone so i m stuck
i am not able to download music from Spotify app in my phone because its is showing that my previous phone has downloaded in it but i already formatted the phone so i m stuck
Moderator
287 Views
1 replies
0 likes
On my Android phone, if I am running Spotify after a few minutes my whole screen is taken over by a portion of the album cover, it won't let me switch to other apps or take any other action, I just have a blank screen with cover art on it. Has anyone...
On my Android phone, if I am running Spotify after a few minutes my whole screen is taken over by a portion of the album cover, it won't let me switch to other apps or take any other action, I just h...
Moderator
382 Views
1 replies
0 likes
PlanPremium DuoCountryCanada DevicePixel 6Operating SystemAndroid 13 My Question or IssueWhen using Android Auto, playing from downloaded playlists uses my cellular data
Plan Premium Duo Country Canada Device Pixel 6 Operating System Android 13 My Question or Issue When using Android Auto, playing from downloaded playlists uses my cellular da...
Moderator
1875 Views
5 replies
0 likes
My tv is black. And cant get it to come back on
My tv is black. And cant get it to come back on
Moderator
475 Views
1 replies
0 likes
up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything
up dated phone spotify stopped working,uninstalled re installed some titles came up but will not plat anything
Moderator
502 Views
1 replies
0 likes
I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that I need to update my payment method. Now however, o...
I've had a Spotify Individual Premium account for a few years now for which I'm charged EUR 9,99 a month on my creditcard. I have a new creditcard since this month so received a prompt in my app that...
Newbie
3959 Views
2 replies
2 likes
