Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111340 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223942 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581209 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478480 Views
577 replies
40 likes
PlanPremiumCountryATDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueThe "Ultra power saver mode" on my phone is customizable: It lets me use any 6 apps that still work when this mode is enabled. When I start Spotify in the Ultra p...
Plan Premium Country AT Device Huawei Honor 10 Operating System Android 10 My Question or Issue The "Ultra power saver mode" on my phone is customizable: It lets me use any 6 apps th...
Spotify Legend
697 Views
1 replies
0 likes
My Spotify app in Android is not streaming or downloading music.I have tried the following:1. Perform clean install2. Gave full permission to Spotify3. Update my phone (Galaxy Note to the latest firmware4. Clear cache and storage5. Download Spotify L...
My Spotify app in Android is not streaming or downloading music. I have tried the following: 1. Perform clean install 2. Gave full permission to Spotify 3. Update my phone (Galaxy Note 😎 to th...
Community Legend
567 Views
1 replies
1 likes
I reallyhate what has been dove to the android app that appeared at end September 2022. There is list of single options most of which I have no interest in. How can I go back to the earlier version and that wad much more useful. I can not even mark i...
I reallyhate what has been dove to the android app that appeared at end September 2022. There is list of single options most of which I have no interest in. How can I go back to the earlier version a...
Roadie
729 Views
1 replies
2 likes
PlanFreeCountry Devicesamsung galaxy phone Operating Systemandroid My Question or Issueive never used the spofity community before, so i dont know if this is the right spot to post this, but i cant reorder the songs on my playlists anymore. there are...
Plan Free Country Device samsung galaxy phone Operating System android My Question or Issue ive never used the spofity community before, so i dont know if this is the ri...
Moderator
6919 Views
9 replies
0 likes
PlanPremiumCountry IsraelDeviceSamsung Galaxy 7. Wife's is Galaxy 9.Operating SystemAndroid My Question or Issue Hello, ive been using the heart button to add songs to my favorites list.Suddenly i cannot find my favorites songs in my playlists, and t...
Plan Premium Country Israel Device Samsung Galaxy 7. Wife's is Galaxy 9. Operating System Android My Question or Issue Hello, ive been using the heart button to add s...
Spotify Legend
2255 Views
3 replies
1 likes
its 2.0 because the first time I wrote this I didn't have a verified email... PlanPremiumCountryArgentina DeviceMotorola G Power 2022, Moto G6+ and my girlfriend's S21Operating SystemAndroid 11, Android 9,(idk what android her S21 is) My Question or ...
its 2.0 because the first time I wrote this I didn't have a verified email... Plan Premium Country Argentina Device Motorola G Power 2022, Moto G6+ and my girlfriend's S21 Operat...
Moderator
849 Views
3 replies
0 likes
How do I keep Spotify 'on top' of other apps on my phone? I can't find the setting in 'Settings'?
How do I keep Spotify 'on top' of other apps on my phone? I can't find the setting in 'Settings'?
Community Legend
437 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceSamsung S10+ My Question or IssueWhen I am playing a downloaded song or a streamed track. The song stutters. I have play through the phones speaker, bluetooth to Samsung earpods and also casting to Samsung TV. Across all tes...
Plan Premium Country UK Device Samsung S10+ My Question or Issue When I am playing a downloaded song or a streamed track. The song stutters. I have play through the phones speaker, blu...
Visitor
1370 Views
4 replies
0 likes
i have been using spotify for a month now and i got the premium plan one day my storage was full so i transfer the data to sd card to save space and it was mid transfer my phone shut down and now i cant play or do anything in the app device: samsung ...
i have been using spotify for a month now and i got the premium plan one day my storage was full so i transfer the data to sd card to save space and it was mid transfer my phone shut down and now i c...
Spotify Legend
420 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung S20+Operating SystemAndroid 12 My Question or IssueSpotify is draining a huge amount of battery, i.e. >30% with around 3 hours listening time. It doesn't change depending on offline/online listening, or wifi/data, al...
Plan Premium Country UK Device Samsung S20+ Operating System Android 12 My Question or Issue Spotify is draining a huge amount of battery, i.e. >30% with around 3 hours listening ...
988 Views
0 replies
0 likes
PlanPremiumCountryItaly DeviceSamsung A10Operating SystemAndroid A105FNXXS8CVH1 My Question or IssueSince doing an update on my phone on 1 October, I have been unable to use Spotify on my phone depsite uninstalling & re-installing several times . I h...
Plan Premium Country Italy Device Samsung A10 Operating System Android A105FNXXS8CVH1 My Question or Issue Since doing an update on my phone on 1 October, I have been u...
Moderator
461 Views
1 replies
1 likes
PlanPremiumCountryFranceDevicePixel 6Operating SystemAndroid 13 IssueMy status bar is not showing but only in one mode, when the notification is on the standard notification panel of my system. Here there is couple of screenshots to understand what i...
Plan Premium Country France Device Pixel 6 Operating System Android 13 Issue My status bar is not showing but only in one mode, when the notification is on the standard notification ...
Moderator
776 Views
5 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A10Operating SystemAndroid My Question or IssueI have a family premium account. All of the sudden, I am unable to access my playlists nor can I access new music on Spotify. The notice I get is to chec...
Plan Premium Country Netherlands Device Samsung Galaxy A10 Operating System Android My Question or Issue I have a family premium account. All of the sudden, I am unable to acce...
Spotify Legend
932 Views
1 replies
0 likes
PlanPremiumCountryBELGIUMDeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issue. From one day to the next i could no longer play any music on my android phone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty...
Plan Premium Country BELGIUM Device Xiaomi Mi A3 Operating System Android 11 My Question or Issue. From one day to the next i could no longer play any music on my android phone...
Visitor
7553 Views
4 replies
1 likes
PlanPremiumCountryGreeceDeviceMeizu M6 NoteOperating SystemFlyme 7.1, Android 7.1.2 My Question or IssueTracks I have chosen for offline music, download in extremely low speeds. In other words and for reasons I'm not aware of, Spotify refuses to use ...
Plan Premium Country Greece Device Meizu M6 Note Operating System Flyme 7.1, Android 7.1.2 My Question or Issue Tracks I have chosen for offline music, download in extremely low spee...
Visitor
2488 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 6 ProOperating SystemAndroid 13 My Question or Issue This was briefly fixed in a previous update but it suddenly broke again. I don't know if I am in the minority but I have "small" playlists for specific mo...
Plan Premium Country United States Device Pixel 6 Pro Operating System Android 13 My Question or Issue This was briefly fixed in a previous update but it suddenly broke again....
Moderator
1926 Views
1 replies
1 likes
I need some help here. I'm listening to a playlist and accidentally skip a good song in the beginning and I try to get it back but I can't. I don't know what to do and I need help.
I need some help here. I'm listening to a playlist and accidentally skip a good song in the beginning and I try to get it back but I can't. I don't know what to do and I need help.
Moderator
1228 Views
1 replies
0 likes
PlanPremiumCountryUkDevice(S21Operating SystemAndroid latest version My Question or Issue Have latest version of spotify on phone and Samsung galaxy 3 smartwatch. When start car, spotify will automatically start playing when connected to Bluetooth (w...
Plan Premium Country Uk Device (S21 Operating System Android latest version My Question or Issue Have latest version of spotify on phone and Samsung galaxy 3 sm...
Newbie
6376 Views
2 replies
1 likes
PlanPremium (Family)CountryGermany DeviceHTC One A9sOperating SystemAndroid 6.0 (Marshmallow) My Question or IssueAfter synchronising songs from a desktop device over the same WiFi network some of the local songs have randomly been greyed out. They s...
Plan Premium (Family) Country Germany Device HTC One A9s Operating System Android 6.0 (Marshmallow) My Question or Issue After synchronising songs from a desktop device over ...
Spotify Legend
7883 Views
13 replies
5 likes
PlanPremiumCountryUnited KingdomDeviceGoogle Nest Hub MaxOperating SystemCast Firmware: 1.56.276689 My Question or IssueWhen asking google to play spotify music, the hub correctly plays the song. The GUI however appears to be broken. The timeline sli...
Plan Premium Country United Kingdom Device Google Nest Hub Max Operating System Cast Firmware: 1.56.276689 My Question or Issue When asking google to play spotify music, the hub corr...
Visitor
4939 Views
17 replies
1 likes
