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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107344 Views

26 replies

3 likes

  • 107344 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217239 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217239 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571302 Views

79 replies

3 likes

  • 571302 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470722 Views

577 replies

40 likes

Account
Free
  • 470722 Views
  • 577 replies
  • 40 likes

Superuser Contribution Add to list doesn't work

Today "Add to list doesn't work". It says it does but it doesn't add the item.App for Android, last version checked.

Casual Listener

Today "Add to list doesn't work". It says it does but it doesn't add the item. App for Android, last version checked. 

Vasil

Moderator

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't play more than one song upon a search.

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9My Question or IssueSpotify won't play more than one song at a time when I search. Even last week I was able to click on a searched song and Spotify would automatically start playing si...

Visitor

  Plan Premium Country United States of America Device Samsung Galaxy S9 My Question or Issue Spotify won't play more than one song at a time when I search. Even last week I was able to ...

Yordan

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No shuffle button

Premium family membershipUKGalaxy S9 No shuffle off/on button. Reinstalled - but still not therePlease helpThanks

Regular

Premium family membership UK Galaxy S9   No shuffle off/on button.  Reinstalled - but still not there Please help Thanks  

AlejaR

Moderator

35408 Views

14 replies

0 likes

  • 35408 Views
  • 14 replies
  • 0 likes

Superuser Contribution App can't access anything on Samsung A10e

PlanPremiumCountryCanadaDeviceSamsung A10eOperating SystemAndroid Oreo/11? (says Android version 11 under software settings) My Question or IssueThe app has been bricked on my A10e, no content can be accessed. It gives errors like empty playlists and...

Casual Listener

Plan Premium Country Canada Device Samsung A10e Operating System Android Oreo/11? (says Android version 11 under software settings)   My Question or Issue The app has been bricked...

Alex

Spotify Legend

1140 Views

5 replies

2 likes

  • 1140 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify on Android plays music when another app plays sound

PlanPremiumCountryUnited StatesDeviceOnePlus 9Operating SystemAndroid 12 (LineageOS) My Question or IssueWhen another app (Twitter, Instagram, RL Sideswipe) starts playing sound, Spotify will often start playing music wherever I left off on my phone....

Casual Listener

Plan Premium Country United States Device OnePlus 9 Operating System Android 12 (LineageOS)   My Question or Issue When another app (Twitter, Instagram, RL Sideswipe) starts playing so...

OscarDC

Moderator

1138 Views

3 replies

0 likes

  • 1138 Views
  • 3 replies
  • 0 likes

Playback pauses immediately using Spotify Connect on Samsung Multiroom Speakers (WAM351/551/751)

Plan - Premium (Family)Country - Norway DeviceSamsung S5, S9+, S21 Ultra, PC, one iphoneOperating System(iOS version unknown (visiting friend), Android Oreo, Windows 10,etc.) My Question or IssuePlayback immediately pauses when using/casting to Spoti...

Casual Listener

Plan - Premium (Family) Country - Norway   Device Samsung S5, S9+, S21 Ultra, PC, one iphone Operating System (iOS version unknown (visiting friend), Android Oreo, Windows 10,etc...

medicalpartisan

Regular

2510 Views

8 replies

1 likes

multiroom
playback pauses
Samsung
WAM
  • 2510 Views
  • 8 replies
  • 1 likes

Superuser Contribution Downloading issues on samsung galaxy s22 ultra

PlanPremiumCountryGermany DeviceSamsung Galaxy S22 ultraOperating SystemAndroid 12 My Question or IssueI am not able to download Songs on my library and if it happens it Downloads slow and not completely. And if i like a new Song or so and want to do...

Regular

Plan Premium Country Germany   Device Samsung Galaxy S22 ultra Operating System Android 12   My Question or Issue I am not able to download Songs on my library and if it ha...

Eni

Moderator

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
  • 0 likes

The controls on my lock screen are almost invisible when using dark mode

Question or IssuePlanPremiumCountry DeviceAsus ROG phone 2Operating SystemAndroid? My Question or IssueThe controls on my lock screen are almost invisible when using dark mode, even with my screen brightness on max its visibility is still nonexistant...

Newbie

Question or Issue Plan Premium Country   Device Asus ROG phone 2 Operating System Android?   My Question or Issue The controls on my lock screen are almost invisible when using d...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local File Access

PlanFamily PremiumCountryCanada DeviceSamsung A53 5G Operating SystemAndroid Oreo? My Question or IssueSpotify local files keeps adding my Voice Recorder files to it's list. I've gone through my settings on both apps, deleted/moved all files and rete...

Visitor

  Plan Family Premium Country Canada   Device Samsung A53 5G   Operating System Android Oreo?   My Question or Issue Spotify local files keeps adding my Voice Re...

Vasil

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay does not work

PlanPremiumCountryFinlandDeviceSamsung Galaxy S10+Operating System Android 12My Question or Issue Autoplay does not work if i have chosen songs for the qaiting list, or if i have chosen only one song. The app plays only the songs i have chosen. It do...

Newbie

Plan Premium Country Finland Device Samsung Galaxy S10+ Operating System  Android 12 My Question or Issue   Autoplay does not work if i have chosen songs for the qaiting list, or ...

Alex

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Playlist default order

I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order should be from the most recently added. Every time I ge...

Visitor

I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order shou...

Jeremy

Spotify Legend

518 Views

1 replies

0 likes

Android
Playlists
  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Can't connect to Sonos speakers vie Spotify app (but the reverse works)

Hi, I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux).I have a few Sonos speakers, my Sonos account has been linked to my Spotify account properly.Since a few days, I can still play Spotify c...

Casual Listener

Hi,   I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux). I have a few Sonos speakers, my Sonos account has been linked to my Spotify...

bestouff

Casual Listener

1214 Views

2 replies

1 likes

  • 1214 Views
  • 2 replies
  • 1 likes

Superuser Contribution app doesn't advance to the next song when playing to sonos

Plan - PremiumCountry - USADevice - Pixel 5OS - Android 11 When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of the song, even when the next song is actually playing. See the screenshot...

Visitor

Plan - Premium Country -  USA Device - Pixel 5 OS - Android 11   When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of t...

OscarDC

Moderator

1968 Views

3 replies

2 likes

  • 1968 Views
  • 3 replies
  • 2 likes

Superuser Contribution First song on album plays then reverts to previous album

PlanPremiumCountryUKDevicePoco M4 ProOperating SystemAndroid 11 My Question or IssueI search for an album to play. Hit the green button to play. First track is played. Then, instead of playing track 2, it reverts back to whatever I was playing previo...

Newbie

Plan Premium Country UK Device Poco M4 Pro Operating System Android 11    My Question or Issue I search for an album to play. Hit the green button to play. First track is played. ...

OscarDC

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding a track in made for you playlist doesn't skip to next track

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid Oreo My Question or IssueIf I click on the button to hide a track in a made for you playlist like Discover Weekly or Release Radar, the track keeps playing instead of advancing to the next ...

Casual Listener

Plan Premium Country Canada Device Pixel 6 Operating System Android Oreo   My Question or Issue If I click on the button to hide a track in a made for you playlist like Discover W...

Yordan

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify (premium) cannot connect via WiFi

Plan: Premium (Duo)Country: Denmark Device: Xiaomi Mi 9Operating System: MIUI Global 12.5.1 Stable My Question or IssueSpotify app cannot connect to devices via WiFi. Possible to choose device to connect to, but does gets hung trying to until time ou...

Newbie

Plan: Premium (Duo) Country: Denmark Device: Xiaomi Mi 9 Operating System: MIUI Global 12.5.1 Stable   My Question or Issue Spotify app cannot connect to devices via WiFi. Possible to c...

Yordan

Moderator

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution No Internet Connection Available

PlanPremiumCountryIndia DeviceRedmi Note 7 Pro My Question or IssueI keep getting 'No Internet connection available' on my Android whenever I connect to Wifi. It is working perfectly fine on Mobile Data. If I am using App on Windows or PS, it is work...

Regular

  Plan Premium Country India   Device Redmi Note 7 Pro     My Question or Issue I keep getting 'No Internet connection available' on my Android whenever I connect to Wi...

ssal_ander

Regular

4267 Views

4 replies

0 likes

  • 4267 Views
  • 4 replies
  • 0 likes

Superuser Contribution Change Order of Playlists

How do you change the order that your playlists appear on the app/web player? In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize the order in which your own playlists appear, only choose betw...

Casual Listener

How do you change the order that your playlists appear on the app/web player?   In the app, you have the option to "Sort By" a few different options, but none of them allow you to customize th...

Alex

Spotify Legend

66215 Views

15 replies

12 likes

  • 66215 Views
  • 15 replies
  • 12 likes

Superuser Contribution I can't access to the spotify's "today top fans" or other similer storylike things.

PlanFree/PremiumCountry:Azerbaijan Device:Samsung galaxy A71Operating System:Android 11 My Question or Issue:I can't acces to the spotify's "today top fans" or other storylike things on my Spotify.How can I access them

Regular

Plan Free/Premium Country:Azerbaijan   Device:Samsung galaxy A71 Operating System:Android 11     My Question or Issue:I can't acces to the spotify's "today top fans" or other s...

zelledelosreyes

Newbie

18353 Views

22 replies

0 likes

  • 18353 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution How to enable Lock Screen widget?

PlanFreeCountryThailandDevicevivo Y53Operating SystemAndroid 6.0.1 My Question or IssueAs the subject said, I cannot enable the lock screen.

Casual Listener

  Plan Free Country Thailand Device vivo Y53 Operating System Android 6.0.1   My Question or Issue As the subject said, I cannot enable the lock screen.

OscarDC

Moderator

48258 Views

4 replies

0 likes

  • 48258 Views
  • 4 replies
  • 0 likes