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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194465 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194465 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535650 Views

78 replies

3 likes

  • 535650 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439185 Views

565 replies

37 likes

Account
Free
  • 439185 Views
  • 565 replies
  • 37 likes

Superuser Contribution No internet connection

PlanPremiumCountryFranceDeviceSamsung s10e Operating SystemAndroid My Question or IssueWhen connected on mobile data (4G LTE at least) the app find 'no internet connection'. All titles and podcasts are in grey excepted for the ones downloaded previou...

Newbie

Plan Premium Country France Device Samsung s10e  Operating System Android   My Question or Issue When connected on mobile data (4G LTE at least) the app find 'no internet connecti...

Vasil

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Transferring offline songs between phone and laptop

PlanPremiumCountryIndiaDeviceSamsung Galaxy S7Asus ROG GL503Operating SystemAndroid Oreo(8.0)Windows 10 1809My Question or Issue I have downloaded a lot of playlists on my phone and I want the exact same playlists on my laptop but I don't want to dow...

Newbie

Plan Premium Country India Device Samsung Galaxy S7 Asus ROG GL503 Operating System Android Oreo(8.0) Windows 10 1809 My Question or Issue   I have downloaded a lot of playlists on m...

AlejaR

Moderator

10752 Views

3 replies

0 likes

android 8.0
Help
windows10
  • 10752 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data being used playing downloaded music

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid 11 My Question or IssueWhen playing downloaded albums or playlists in my car, network data is being used. It didn't start doing this until recently, after an update I guess.Please fix asap as ...

Regular

Plan Premium Country USA Device Pixel 3 Operating System Android 11   My Question or Issue When playing downloaded albums or playlists in my car, network data is being used. It didn't ...

godzero

Regular

1437 Views

6 replies

0 likes

  • 1437 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sound becomes distorted when headphones plugged in and screen is off

PlanPremiumCountryCanadaDeviceGalaxy A03sOperating SystemAndroid 12 My Question or IssueSince the last update on Android on September 1st (to UI 4.1), the sound becomes distorted when I listen to music/podcasts on my phone and the screen is turned of...

Casual Listener

Plan Premium Country Canada Device Galaxy A03s Operating System Android 12   My Question or Issue Since the last update on Android on September 1st (to UI 4.1), the sound becomes disto...

Eni

Moderator

1892 Views

3 replies

0 likes

  • 1892 Views
  • 3 replies
  • 0 likes

Can't download Spotify podcasts

PlanFreeCountryUsDeviceSamsung Galaxy s21Operating System Android My Question or IssueWhen I try to download podcasts that are owned by spotify (Gimlet and Ringer podcasts to be precise), I get an exclamation point in the download area. I can downloa...

Casual Listener

Plan Free Country Us Device Samsung Galaxy s21 Operating System  Android   My Question or Issue When I try to download podcasts that are owned by spotify (Gimlet and Ringer podcas...

Taylith

Community Legend

1584 Views

3 replies

1 likes

  • 1584 Views
  • 3 replies
  • 1 likes

Superuser Contribution Volume different between playing song from album and searching

I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not downloaded), then I just search the song from the ...

Music Fan

I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not...

Elena

Moderator

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synced local songs will sometimes become unavailable

PlanPremiumCountryFrance DeviceSamsung Galaxy Z Flip 3 5GOperating SystemAndroid 12, app version 8.7.42.943 My Question or IssueI have several tracks on my phone that are synced from local files on my computer. But since a few weeks ago, I've been ha...

Regular

Plan Premium Country France   Device Samsung Galaxy Z Flip 3 5G Operating System Android 12, app version 8.7.42.943   My Question or Issue I have several tracks on my phone tha...

Vasil

Moderator

3055 Views

6 replies

0 likes

  • 3055 Views
  • 6 replies
  • 0 likes

Superuser Contribution Android App Local Files completely gone.

PlanFreeCountryUnited States DeviceMoto GOperating SystemAndroid Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any of you assume, I've NEVER used Spotify on a computer so this is not related to sy...

Newbie

Plan Free Country United States   Device Moto G Operating System Android   Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any ...

sjju

Casual Listener

3342 Views

14 replies

1 likes

  • 3342 Views
  • 14 replies
  • 1 likes

Cannot click on songs for the album Eagles. Looks like an undefined issue?

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? PlanPremiumCountryGermany Device(Samsung Galaxy S20)Operating System(Android 12) My Question or IssueIt's so weired that I cannot play a song of this specifi...

Casual Listener

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue?   Plan Premium Country Germany    Device (Samsung Galaxy S20) Operating System (A...

Amay

Spotify Star

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

Equalizer is missing from Android

PlanPremiumCountryIndiaDeviceOnePlus 6, Samsung M30sOperating SystemAndroidSpotify Version : 8.7.62.398 (Both Devices) My Question or IssueI cannot find an equalizer option on my oneplus device as well as my samsung mobile phone even after following ...

Casual Listener

Plan Premium Country India Device OnePlus 6, Samsung M30s Operating System Android Spotify Version : 8.7.62.398 (Both Devices)   My Question or Issue I cannot find an equalizer option...

jojo1000

Casual Listener

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot use SDCARD on Android 11

PlanPremiumCountryCzechOperating SystemAndroid 11 My Question or IssueI cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via Storage option in App settings. If i manually grant the permissions to 'Allow acce...

Casual Listener

Plan Premium Country Czech Operating System Android 11   My Question or Issue I cannot use SDCARD.   App doesn't ask me for permissions when I try to transfer data to SDCARD via S...

OscarDC

Moderator

2103 Views

5 replies

0 likes

  • 2103 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist Enhance Issue

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...

Casual Listener

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in ...

Vasil

Moderator

2000 Views

7 replies

0 likes

  • 2000 Views
  • 7 replies
  • 0 likes

Superuser Contribution My Samsung S22 Ultra is stuck in Spotify login. I tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts filter "unplayed" not working!!

When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to listen to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...

Newbie

When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to liste...

Alex

Spotify Legend

1210 Views

1 replies

0 likes

  • 1210 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Login

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Vasil

Moderator

4135 Views

3 replies

1 likes

how do I rove this
no idea what this is
One Step Login is Activated
We are using a Samsung S10
we get
whenever we try to log in to Spotify
  • 4135 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcast Playback Order

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...

Casual Listener

  Plan Premium Country  UK Device Huawei P20 Pro Operating System Android 9   My Question or Issue I'm trying to playback podcasts in the order they were released.   ...

Beeberry3

Visitor

5937 Views

6 replies

0 likes

podcast
Podcast Episodes
Podcasts
  • 5937 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I go to artist or album from the three dots next to a song while using the googletv app?

PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating SystemGoogle TV My Question or IssueWhen pressing three dots next to a song in the phone or desktop app I can go to artist or album. When I do the same on my chromecast google tv app ...

Casual Listener

Plan Premium (since 2009!)   Country Sweden   Device Chromecast   Operating System Google TV   My Question or Issue When pressing three dots next to a song in the pho...

erkdajerk

Casual Listener

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android 13 media player icon missing

PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My Question or IssueAndroid 13 media player icon missing which is really annoying, check the attachments please

Casual Listener

Plan Premium Country Sweden Device Pixel 6 Pro Operating System Android 13 My Question or Issue Android 13 media player icon missing which is really annoying, check the attachments please 🙂

Elena

Moderator

1290 Views

4 replies

0 likes

  • 1290 Views
  • 4 replies
  • 0 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

Casual Listener

Plan Premium   Operating System Android 9   My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...

Yordan

Moderator

6521 Views

38 replies

3 likes

error message
Newrelease
Something went wrong
  • 6521 Views
  • 38 replies
  • 3 likes

Superuser Contribution Automatic reproduction at earphone insertion

Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards

Casual Listener

  Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack.  I have a premium subscription, android 12 and a Motorola g30. I wou...

Vasil

Moderator

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes