Help Wizard

Step 1


Why my reward did not work?

Why my reward did not work?

My reward window do not show in my phone.
1 Reply

Hey @UttamHari,


Thanks for posting in the Community and welcome ๐Ÿ™‚

At this point, we donโ€™t have enough information regarding what you're experiencing. So, that being said, would you mind sending us a full description of the inconvenience you're having? Please send as much detail as possible.


On another note, since you mentioned this is something you noticed is happening on your phone, can you let us know the exact make/model and OS of your device along with the Spotify version you have installed?


We'll keep an eye on your response!

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