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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118433 Views

27 replies

4 likes

  • 118433 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238632 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238632 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599543 Views

79 replies

3 likes

  • 599543 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492079 Views

581 replies

42 likes

Account
Free
  • 492079 Views
  • 581 replies
  • 42 likes

Superuser Contribution Hallo, bekomme Spotify auf meinem Samsung S8 nicht geöffnet!

Hallo,bekomme Spotify auf meinem Samsung S( nicht geöffnet!Es kommt immer die Meldung:Diese Kombination aus E-Mail-Adresse und Passwort ist falschDarunter ein grüner Botton mit OKDrücke ich auf OK erscheint das gleiche Fenster wieder!Ich muss sogar e...

Visitor

Hallo, bekomme Spotify auf meinem Samsung S( nicht geöffnet! Es kommt immer die Meldung: Diese Kombination aus E-Mail-Adresse und Passwort ist falsch Darunter ein grüner Botton mit OK Drücke...

Yordan

Moderator

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast features not working

PlanSpotify Premium FamilyCountryUSADeviceGoogle Pixel 3a XL My Question or IssueThe same problem for different features: When I tap on the buttons, nothing happens. This happens on both the podcast's "sort" button and the episode's play button (as h...

Music Fan

Plan Spotify Premium Family Country USA Device Google Pixel 3a XL   My Question or Issue The same problem for different features: When I tap on the buttons, nothing happens.  This h...

Sarahrados

Visitor

6440 Views

19 replies

3 likes

buttons
Play
podcast
Podcasts
technical problem
  • 6440 Views
  • 19 replies
  • 3 likes

Superuser Contribution Ad doesn't play unless I go into the app to replay the playlist

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and press "shuffle play" on the playlist I'm trying to ...

Casual Listener

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and ...

MihailY

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay is not working since the most recent update.

Since this last update the app has become so frustrating to use. I Autoplay isn't working. I have tried all of the recommended things, but it still doesn't work.Also it will only play approximately 5-7 songs of a playlist then stops. I have to close ...

Visitor

Since this last update the app has become so frustrating to use. I Autoplay isn't working. I have tried all of the recommended things, but it still doesn't work. Also it will only play approximate...

Yordan

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution The karaoke feature isn't working on 4G

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa.What's going on?

Newbie

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa. What's going on?

TwinedGuide8461

Visitor

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Other] Sleep timer

Hello. I have search my app over and over to include clicking the 3 dot menu. There is no option for a sleep timer. May one please be added?

Visitor

Hello. I have search my app over and over to include clicking the 3 dot menu. There is no option for a sleep timer. May one please be added? 

Eni

Moderator

655 Views

1 replies

0 likes

Other
  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot toggle shuffle when playing from "Playing recommended songs for you"

Whenever a playlist ends without repeat enabled and it starts playing recommended songs, it is not possible to press the shuffle button on that playlist and the message "You discovered a Premium feature!" appears, despite having Premium.To reproduce:...

Newbie

Whenever a playlist ends without repeat enabled and it starts playing recommended songs, it is not possible to press the shuffle button on that playlist and the message "You discovered a Premium feat...

OscarDC

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Lock & This Email and Password combination is incorrect

I have been using spotify on my desktop & on my phone (Moto x⁴) for months now without issue, now all of a sudden I seem to have one after another. I tried to open spotify today on my phone and for some reason it had a blue banner at the bottom that ...

Visitor

I have been using spotify on my desktop & on my phone (Moto x⁴) for months now without issue, now all of a sudden I seem to have one after another.   I tried to open spotify today on ...

adrifebri

Visitor

5381 Views

3 replies

0 likes

  • 5381 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleted Playlists won't delete from android alarm

PlanPremiumCountryUSA DevicePixel Pro 7Operating SystemAndroid 13 My Question or IssueClock alarm on Android 13 can play spotify playlist.I delete spotify Playlist, but it won't away from good morning section in alarm play list selection.I changed al...

Music Fan

Plan Premium Country USA   Device Pixel Pro 7 Operating System Android 13   My Question or Issue Clock alarm on Android 13 can play spotify playlist. I delete spotify Playlist, ...

Joan

Moderator

638 Views

3 replies

0 likes

  • 638 Views
  • 3 replies
  • 0 likes

Superuser Contribution account number:p****@matedamen.com password******

account number:p***************** password****************The mailbox cannot receive the reset password mail ,Please change a new one for me, please send a new password to the email:**********@163.com

Visitor

account number:p***************** password**************** The mailbox cannot receive the reset password mail ,Please change a new one for me, please send a new password to the email:**********@163....

Vasil

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant access downloaded songs after reopening app

when i am in offline mode or dont have internet access and i close and reopen the app so that it loads again all my downloaded songs are grayed out and i cant play them help i tried every single solution on this board like a clean reset or messing wi...

Visitor

when i am in offline mode or dont have internet access and i close and reopen the app so that it loads again all my downloaded songs are grayed out and i cant play them help i tried every single solu...

Vasil

Moderator

373 Views

1 replies

1 likes

  • 373 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Tablet UI

PlanPremiumDeviceGalaxy Tab S7+Operating Android 12My Question or IssueFound a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch that doesnt exist. Already tried changing the display dpi to no avail.

Casual Listener

Plan Premium Device Galaxy Tab S7+ Operating  Android 12 My Question or Issue Found a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch th...

itsk

Newbie

6969 Views

10 replies

0 likes

  • 6969 Views
  • 10 replies
  • 0 likes

Superuser Contribution When I close spotify and reopen, play stops after the current song?

I play from a long playlist on my phone which repeats on a loop. When I start the app, spotify plays the current song then pauses. When I try to force play, it returns to the start of the playlist. This has happened since last week.

Visitor

I play from a long playlist on my phone which repeats on a loop. When I start the app, spotify plays the current song then pauses. When I try to force play, it returns to the start of the playlist. T...

Yordan

Moderator

1737 Views

5 replies

8 likes

  • 1737 Views
  • 5 replies
  • 8 likes

Superuser Contribution Mobile Playlist Sharing

Previously, I was able to create playlists, then click Share from the 3-dot playlist menu to see several options for sharing: SMS, social media, specific contacts, etc. The same feature still works for individual songs, but for playlists that I gener...

Newbie

Previously, I was able to create playlists, then click Share from the 3-dot playlist menu to see several options for sharing: SMS, social media, specific contacts, etc.  The same feature still w...

Yordan

Moderator

697 Views

3 replies

1 likes

playlist sharing
  • 697 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can I see the who folow a friend?

I would like to know Who gave likes to some one' s play list, Who I am folowing and shared play lista.

Visitor

I would like to know Who gave likes to some one' s play list, Who I am folowing and shared play lista.

OscarDC

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random play stops after playing last song on the list

PlanPremiumOperating SystemAndroid 9My Question or IssueWhen playing a list in random order, it stops playing after playing the last song on the list. Even though in the random order this song is not the last one.

Regular

Plan Premium Operating System Android 9 My Question or Issue When  playing a list in random order, it stops playing after playing the last song on the list. Even though in the random order ...

Eni

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Stopps after 1 Song Wien reconnected to mercedes car

The Song Thatcher was startet before is planung to the end of the Song the the complete playlist stops and i habe to shut down the App and restart the the playlist runs without problems

Visitor

The Song Thatcher was startet before is planung to the end of the Song the the complete playlist stops and i habe to shut down the App and restart the the playlist runs without problems

OscarDC

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add my playlists on homescreen

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S9+Operating SystemQ (Android 10) My Question or IssueI have always been able to add my playlists to my homescreen (which I find aesthetically pleasing), but lately it has come to my attention tha...

Newbie

Plan Premium Country The Netherlands Device Samsung Galaxy S9+ Operating System Q (Android 10)   My Question or Issue I have always been able to add my playlists to my homescreen (whic...

blk146

Newbie

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes