Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851948 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851948 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
  • 3 replies
  • 0 likes
  • 17624 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay persisting on Android TV

PlanPremiumCountryArgentinaDeviceAndroid TV (Hitachi)My Question or IssueHi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my music to the Spotify app on my Android TV, related songs start p...

  • Visitor
  • Plan Premium Country Argentina Device Android TV (Hitachi) My Question or Issue Hi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my...
  • Alex
  • Moderator
  • 900 Views
  • 3 replies
  • 0 likes
  • 900 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Imported songs won't download on my phone?

PlanPremiumCountryBosnia and HerzegovinaDeviceHuawei Mate 20 aliteOperating SystemAndroid 10 My Question or IssueSo I've been trying to import some songs from my pc to my phone. I was able to make a new playlist with the imported songs but when i tri...

  • Visitor
  • Plan Premium Country Bosnia and Herzegovina Device Huawei Mate 20 alite Operating System Android 10   My Question or Issue So I've been trying to import some songs from my pc to my pho...
  • Alex
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Popularity bar disappeared (2020)!!

PlanPremiumCountrySpainDevice(Google Pixel, Macbook Pro late 2016)Operating System(Android 11, macOS Catalina) Hi! I used to have a popularity bar but since I became "premium" I don't have it anymore in any platform (webplayer, desktop app in Mac or ...

  • Casual Listener
  • Plan Premium Country Spain Device (Google Pixel, Macbook Pro late 2016) Operating System (Android 11, macOS Catalina)   Hi! I used to have a popularity bar but since I became "prem...
  • Jeremy
  • Spotify
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to add "Phone" permission on Android

PlanPremiumCountryPoland DeviceXiaomi Mi 9 ProOperating SystemAndroid 10 I have a problem with a Spotify mentioned here:https://community.spotify.com/t5/Android/Spotify-stops-playing-when-I-make-a-phone-call-but-doesn-t/td-p/1700566?fbclid=IwAR39VQ5z...

  • Visitor
  • Plan Premium Country Poland   Device Xiaomi Mi 9 Pro Operating System Android 10   I have a problem with a Spotify mentioned here: https://community.spotify.com/t5/Android/Spotif...
  • Mihail
  • Spotify Legend
  • 1275 Views
  • 1 replies
  • 0 likes
  • 1275 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ver las letras

PlanPremium (familiar)Country DeviceOnePlus 7 ProOperating SystemAndroid My Question or Issueno puedo ver las letras en mi celular con esta cuenta (con otras cuentas si me deja), en PC si puedo verlo

  • Newbie
  •   Plan Premium (familiar) Country   Device OnePlus 7 Pro Operating System Android    My Question or Issue no puedo ver las letras en mi celular con esta cuenta (con otr...
  • Mihail
  • Spotify Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline

from time to time my offline playlists is no longer offline ? Anyone else with that problem ? Android phone Samsung Galaxy A70Android 10One UI: 2.0

  • Casual Listener
  • from time to time my offline playlists is no longer offline ?  Anyone else with that problem ?    Android phone  Samsung Galaxy A70 Android 10 One UI: 2.0
  • Ver
  • Spotify Legend
  • 370 Views
  • 6 replies
  • 0 likes
  • 370 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I cant like or unlike songs on mobile

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9.0My Question or IssueI cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I try to unlike a song it will ask me if I am sure then when I hit ok ...

  • Casual Listener
  • Plan Premium Country US Device LG Stylo 4 Operating System Android 9.0 My Question or Issue I cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I...
  • Alex
  • Moderator
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black frozen screen when clicking in the 3 dots

Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. How can I solve this issue? I have tried several time...

  • Newbie
  • Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. Ho...
  • Ivan
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Add the new lyrics feature to the Android version (iOS already has it)

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueI read in one post that some users already have this feature already in some Android devices in my country (Chile), but not me using version 8.5.85.894. On iOS devices it's already wo...

  • Gig Goer
  • Plan Premium Country Chile Operating System Android   My Question or Issue I read in one post that some users already have this feature already in some Android devices in my country (C...
  • Billy-J
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Android
    LETRAS
    lyrics
  • 270 Views
  • 1 replies
  • 0 likes

[Android][Other] Slow internet connection, slow menu loading

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't even need, but i have to wait a long time for the ...

  • Casual Listener
  • If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't...
  • gonethefinal
  • Newbie
  • 176 Views
  • 1 replies
  • 1 likes
  • Android
    Other
  • 176 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Crashes Right When Opened And it does same thing when i log into my personal account

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft resetting my phone or even clear cache from my entir...

  • Visitor
  • hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft r...
  • Peter
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Complaint

PlanPremium for one personCountryTurkeyDeviceSamsung Galaxy J7 Prime 2017Operating SystemAndroid 8.1 My Question or IssueI downloaded all of my songs that are I have liked but I can't listen them and when I opened app, spotify is giving me error that...

  • Visitor
  • Plan Premium for one person Country Turkey Device Samsung Galaxy J7 Prime 2017 Operating System Android 8.1   My Question or Issue I downloaded all of my songs that are I have liked b...
  • Ivan
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login issues when changing to a new phone

PlanPremiumCountryUAEDeviceSamsung S20 FE 5GOperating System My Question or IssueWhen changing over to my new phone I logged in under the same email address but none of my Playlist or liked songs were saved. I also have a different user name and prof...

  • Visitor
  • Plan Premium Country UAE Device Samsung S20 FE 5G Operating System     My Question or Issue When changing over to my new phone I logged in under the same email address but none of...
  • Ivan
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • login issue
  • 199 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I cant stop Spotify from running in the background on my Samsung 12.

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which seems to work until it is recharged again. I have rei...

  • Casual Listener
  • Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which se...
  • TimDavenport
  • Casual Listener
  • 11143 Views
  • 2 replies
  • 0 likes
  • 11143 Views
  • 2 replies
  • 0 likes

[Android] Mark songs as either "clean" or "explicit" on mobile

I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my playlist because there's nothing that indicates they...

  • Visitor
  • I think this is already implemented on the windows/mac version, but it's beyond irritating that this isn't apparent on the Android yet (idk about IOS). I keep adding cleaned versions of songs to my p...
  • dinomight
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade scam?

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is: https://spotifyupgrades.com/What really makes me suspicious is that they as...

  • Visitor
  • There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is:  https://spotifyup...
  • osornios
  • Spotify Star
  • 1711 Views
  • 1 replies
  • 0 likes
  • Android
  • 1711 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't connect to audio devise

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard.PlanPremiumCountryIsraelDeviceSamsung Galaxy s80Operating SystemAndroid My Question or IssueMy connection to the speaker via Bluetooth does not play spo...

  • Newbie
  • My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard. Plan Premium Country Israel Device Samsung Galaxy s80 Operating System Android   ...
  • Jeremy
  • Spotify
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add next / previous tracks buttons on podcasts

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid oreo My Question or IssueI would like to have a previous track and next track button in addition to fast forward /rewind when listening to podcasts. When driving it would be much safer ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Note 8 Operating System Android oreo   My Question or Issue I would like to have a previous track and next track button in addition to fast forw...
  • Ver
  • Spotify Legend
  • 467 Views
  • 1 replies
  • 2 likes
  • 467 Views
  • 1 replies
  • 2 likes

Spotify keeps downloading files several times, even when these have already been downloaded before

Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every day for the last week, its like it resets to zero fil...

  • Casual Listener
  • Lately, I have noticed, for the last week, that Spotify starts downloading music files, even after these have been saved on my Samsung S5 SD card. I don't think its normal for this to happen every da...
  • oyedeepak
  • Visitor
  • 1896 Views
  • 6 replies
  • 2 likes
  • Downloaded tracks
  • 1896 Views
  • 6 replies
  • 2 likes

Superuser Contribution Can't play saved/downloaded songs via artist section when on offline mode

PlanPremiumCountryPhilippines DeviceHuawei P30 Lite / Model: MAR-LX2Operating SystemAndroid 10 My Question or Issue Good day! Recently, I updated (October update) my Spotify app on my Android smartphone. Then I am getting issues wherein I can't play ...

Screenshot_20201020_105039_com.spotify.music.jpg update-spotify.jpg spotify-offline.JPG
  • Regular
  • Plan Premium Country Philippines   Device Huawei P30 Lite / Model: MAR-LX2 Operating System Android 10   My Question or Issue   Good day!   Recently, I updated (Octo...
  • Tonskyi
  • Regular
  • 701 Views
  • 14 replies
  • 0 likes
  • 701 Views
  • 14 replies
  • 0 likes