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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110804 Views

26 replies

3 likes

  • 110804 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223123 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223123 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580087 Views

79 replies

3 likes

  • 580087 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477692 Views

577 replies

40 likes

Account
Free
  • 477692 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify automatically plays sleep playlist at night

My phone automatically started playing "This is Deep Sleep Music Therapy" playlist at roughly 3am. I have no other people signed into my account. I heard this was a bixby or google clock thing, but i do not have bedtime settings or bixby routine sett...

Newbie

My phone automatically started playing "This is Deep Sleep Music Therapy" playlist at roughly 3am. I have no other people signed into my account. I heard this was a bixby or google clock thing, but i...

Alex

Spotify Legend

2586 Views

1 replies

0 likes

  • 2586 Views
  • 1 replies
  • 0 likes

Shuffle only on Chromebook

PlanFreeCountryArgentinaDeviceSamsung Chromebook Plus v2Operating SystemChrome OS 78.0.3904.92 My Question or IssueFrom one day to the other, my Chromebook can only shuffle play with the free plan on the , same behavior as on phones. This wasn't happ...

Casual Listener

Plan Free Country Argentina Device Samsung Chromebook Plus v2 Operating System Chrome OS 78.0.3904.92   My Question or Issue From one day to the other, my Chromebook can only shuf...

ArianaGrandeButera

Visitor

1401 Views

1 replies

1 likes

  • 1401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Yet another reason Spotify is a terrible music service.

Downloaded songs gone, playlists not marked for download:I've read the Spotify Support response to this issue here:https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-troubleshooting/> Downloads unexpectedly removedTo put it s...

Music Fan

Downloaded songs gone, playlists not marked for download: I've read the Spotify Support response to this issue here: https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-trou...

EarHax

Music Fan

11240 Views

6 replies

13 likes

App Development
Downloaded music disappears
Offline Content
  • 11240 Views
  • 6 replies
  • 13 likes

Superuser Contribution Continuous Problems With Queuing Playlist Folders On Mobile App

PlanPremiumCountryUnited States of AmericaDevicePixel 6aOperating SystemAndroid 13 (the most recent version) I am not asking for help on this issue, as I’ve already tried everything I possibly can for my issues months before, and have been repeating ...

Regular

Plan Premium Country United States of America Device Pixel 6a Operating System Android 13 (the most recent version)   I am not asking for help on this issue, as I’ve already tried every...

AlejaR

Moderator

883 Views

3 replies

0 likes

bug report
  • 883 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change default player.

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10Operating SystemAndroid 12My Question or IssueWhen I try to play an mp3 file on my phone it opens spotify without giving me any other application option (I tried the "open with" option but it ope...

Newbie

Plan Premium Country United States  Device Samsung Galaxy 10 Operating System Android 12 My Question or Issue When I try to play an mp3 file on my phone it opens spotify without giving ...

Lyubka

Moderator

1274 Views

1 replies

0 likes

default player
LocalFiles
  • 1274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after other sound is played

PlanPremiumCountryGermanyDeviceXiaomi Redmi 9 Note ProOperating SystemAndroid 11 My Question or IssueMusic stops playing after another sound is played on my phone. After the song just played ends, the music stops and cannot be turned on again. In the...

Regular

Plan Premium Country Germany Device Xiaomi Redmi 9 Note Pro Operating System Android 11   My Question or Issue Music stops playing after another sound is played on my phone. After the ...

Joan

Moderator

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are no longer downloading

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 13Spotify Version8.7.90.544 My Question or IssueSongs stop downloading after a certain amount of downloads. Next to the "heart" icon, the download shows a perpetually swi...

Newbie

Plan Premium Duo Country Canada Device Samsung Galaxy S20+ 5G Operating System Android 13 Spotify Version 8.7.90.544   My Question or Issue Songs stop downloading after a certain amo...

OscarDC

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing music as soon as I hear turn off the screen

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or Issue as soon as I lock my screen Spotify stops playing music. It doesn't happen immediately though. First it starts stuttering for like 5 seconds and then ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue   as soon as I lock my screen Spotify stops playing music. It doesn't...

Lyubka

Moderator

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Superuser Contribution Certain podcasts keep stopping and starting and are unplayable

PlanPremiumCountry Thailand DeviceXiaomi A1 Operating SystemAndroid 9 My Question or IssueSpotify works fine when it comes to playing music, but when I listen to the podcast by Hospital Records, I press play and then it stops, starts, stops, starts a...

Casual Listener

Plan Premium Country  Thailand   Device Xiaomi A1  Operating System Android 9   My Question or Issue Spotify works fine when it comes to playing music, but when I liste...

NickiD

Casual Listener

2350 Views

2 replies

0 likes

hospital records
Podcasts
podcasts not playing
  • 2350 Views
  • 2 replies
  • 0 likes

Solved!! Local files not working after reinstall.

Android Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing. Local files folder is empty but the files are definitly there on my file explorer and marked as audio. Also didnt detect the system aui...

Casual Listener

Android   Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing.  Local files folder is empty but the files are definitly there on my f...

flanker15

Casual Listener

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Status bar weird color after latest update & UI issues

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoCountryIsraelDeviceGoogle Pixel 7Operating SystemAndroid 13 (with latest December update) My Question or IssueAfter t...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Country Israel Device Google Pixel 7 Ope...

AlejaR

Moderator

1262 Views

1 replies

2 likes

Android
Issues
Pixel 7
UI
  • 1262 Views
  • 1 replies
  • 2 likes

Superuser Contribution Text in lockscreen widget is black

Plan : DuoFree/Premium : PremiumCountry : Canada DeviceSamsung Galaxy S21 Ultra Operating SystemOne UI 5.0Android 13 After the newest update of One UI the text in the lockscreen widget is black, making it almost illegible if your screen isn't a contr...

Newbie

Plan : Duo Free/Premium : Premium Country : Canada   Device Samsung Galaxy S21 Ultra   Operating System One UI 5.0 Android 13   After the newest update of One UI the te...

MihailY

Moderator

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Solved!! How to stop Spotify from opening upon smartphone reboot?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10eOperating SystemAndroid 12 My Question or IssueDear all! I am new to this forum and I have a question.Whenever I reboot my smartphone Spotify starts with the last song/playlist/... active (see attache...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android 12   My Question or Issue Dear all!   I am new to this forum and I have a question. ...

Amay

Spotify Star

1465 Views

3 replies

0 likes

  • 1465 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Podcasts vanish when sorting by "recently updated"

PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13Spotify Version8.7.88.496 My Question or IssueI updated my app yesterday for the first time in a while, and now it is misbehaving. When I go to Library/Podcasts & Shows, I see all the ...

Casual Listener

Plan Premium Country US Device Google Pixel 5 Operating System Android 13 Spotify Version 8.7.88.496   My Question or Issue I updated my app yesterday for the first time in a while, ...

Joan

Moderator

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local songs are not recognized

Plan PremiumCountry GermanyDevice Samsung Galaxy S20+Operating System Android version 13Spotify Version 8.7.88.496 On my desktop Spotify recognizes and plays the local songs. On my smartphone however the app doesn't find the songs anymore. "Show audi...

Regular

  Plan Premium Country Germany Device Samsung Galaxy S20+ Operating System Android version 13 Spotify Version 8.7.88.496   On my desktop Spotify recognizes and plays the local s...

monocat13

Regular

833 Views

2 replies

0 likes

  • 833 Views
  • 2 replies
  • 0 likes

Superuser Contribution App search not working on my android devices

PlanPremiumCountryGermanyDeviceSamsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), WebplayerOperating SystemAndroid 10, Windows 11 My Question or IssueThe issue is search and only the search is not working properly only on my Android devices ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), Webplayer Operating System Android 10, Windows 11   My Question or Issue The issue is se...

AlejaR

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution New phone/lost premium

Hi. Got a new phone (same number) spotify premium service didn't migrate to new phone.Paying for the service for 3 months without enjoying the benifits of premium. No fun..Tried to contact spotify. Seems impossible to this technically disadvantaged d...

Newbie

Hi. Got a new phone (same number) spotify premium service didn't migrate to new phone. Paying for the service for 3 months without enjoying the benifits of premium. No fun.. Tried to contact spotif...

Alex

Spotify Legend

8523 Views

4 replies

1 likes

  • 8523 Views
  • 4 replies
  • 1 likes

Superuser Contribution CONSTANT pitch change during bluetooth playback. Grrrrr

The last 2 weeks the spotify app on my Samsung A52s is constantly pitching up and down when playing over bluetooth. It's absolutely unusable. It doesn't happen with any other app that plays audio so it's really spotify-specific. It's really horrible....

Casual Listener

The last 2 weeks the spotify app on my Samsung A52s is constantly pitching up and down when playing over bluetooth. It's absolutely unusable.   It doesn't happen with any other app that plays ...

Lyubka

Moderator

1945 Views

3 replies

0 likes

  • 1945 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sort albums from newest

PlanPremiumCountryPolandDeviceSamsung S20Operating SystemAndroid 12 My Question or IssueIn the past, in Library -> Albums section, when sorting "from newest" the albums on top would be the last added (liked) in the past. Now it seems that albums I li...

Regular

Plan Premium Country Poland Device Samsung S20 Operating System Android 12   My Question or Issue In the past, in Library -> Albums section, when sorting "from newest" the albums on...

ChrisPopp

Music Fan

8354 Views

49 replies

5 likes

  • 8354 Views
  • 49 replies
  • 5 likes