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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5550 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Desktop local files added to playlist, only some sync to mobile

Plan - PremiumCountry USADevice - Pixel 5Operating System - Android 12My Question or IssueIn the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine in the desktop app. I sync the playlist to my Android device. 9 of t...

Regular

Plan - Premium Country USA Device - Pixel 5 Operating System - Android 12 My Question or Issue In the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine i...

YourUncleTony

Regular

1028 Views

2 replies

0 likes

  • 1028 Views
  • 2 replies
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Superuser Contribution Spotify Connect JVC KD-X472DBT doesnt work "Connecting" all the Time

PremiumGermany Samsung Huawei P10 Lite Android 8.0.0Spotify 8.7.0.1154JVC KD-X472DBTPlaying via Bluetooth The bluetooth connection works and I can hear the music from the app but it just says "Connecting" constantly so I can't use any of the addition...

Music Fan

  Premium Germany   Samsung Huawei P10 Lite Android 8.0.0 Spotify 8.7.0.1154 JVC KD-X472DBT Playing via Bluetooth   The bluetooth connection works and I can hear the musi...

Yordan

Moderator

10072 Views

12 replies

5 likes

  • 10072 Views
  • 12 replies
  • 5 likes

Superuser Contribution ¿ Por qué no me aparece la opción de compartir sólo letras en Instagram?

PlanPremiumCountryChileDevice(Motorola Moto G30)Operating System(Android 11) My Question or Issue Hola, comunidad.Quería saber el porqué de que no me aparece la opción de compartir en el apartado de "letras", he visto en varias historias que ahora co...

Newbie

  Plan Premium Country Chile Device (Motorola Moto G30) Operating System (Android 11)   My Question or Issue   Hola, comunidad. Quería saber el porqué de que no me aparece...

MafeG

Spotify Legend

1725 Views

1 replies

0 likes

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Superuser Contribution Download all songs at once

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated.

Casual Listener

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated. 🙏

greensnoopy

Casual Listener

28482 Views

6 replies

1 likes

App & Features
  • 28482 Views
  • 6 replies
  • 1 likes

I still can't see lyrics on mobile phone

I've tried to uninstall and install several times and it didn't help. I also bought new phone for it. Still not showing:(Android 11Samsung Galaxy A22

Casual Listener

I've tried to uninstall and install several times and it didn't help. I also bought new phone for it. Still not showing:( Android 11 Samsung Galaxy A22

370 Views

0 replies

0 likes

App & Features
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Superuser Contribution Lyrics not showing

PlanPremium DuoCountryPolandDeviceSamsung A70Operating SystemAndroid 11 Hi there,I'm relieved to see some others have the same issue. The lyrics are showing on my desktop player too but not on my phone app. I'm on a Premium Duo plan and the other mem...

Newbie

Plan Premium Duo Country Poland Device Samsung A70 Operating System Android 11   Hi there, I'm relieved to see some others have the same issue. The lyrics are showing on my deskto...

Alex

Spotify Legend

396 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Where is the sleep timer control?

Plan: FreeCountry: UKOS: Android 7.1.2App version: 8.7.0.1147I can't see the sleep timer control anywhere.I have tried flushing the cache, and data, and reinstalling the app.Screenshots: showing the podcast playing; when I click on the 3 dots.

Casual Listener

Plan: Free Country: UK OS: Android 7.1.2 App version: 8.7.0.1147 I can't see the sleep timer control anywhere. I have tried flushing the cache, and data, and reinstalling the app. Screenshots: ...

Eni

Moderator

1372 Views

3 replies

0 likes

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Solved!! Not able to reorder songs in a playlist even after trying all the methods

PlanFreeCountryIndiaOperating SystemAndroid My Question or IssueI am not able to manually reorder the songs in my own playlist in the Android app. I have checked all the ways for troubleshooting. I have gone through other posts and saw to order in cu...

Newbie

Plan Free Country India Operating System Android  My Question or Issue I am not able to manually reorder the songs in my own playlist in the Android app. I have checked all the ways for t...

Loxer

Community Legend

413 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify App Taking Over Play Button

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueWhenever I'm paired with Bluetooth, there is a 50% chance that when I hit my play button it will launch Spotify and start playing the most recent song, even if ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Whenever I'm paired with Bluetooth, there is a 50% chance that when I hit my play bu...

Novy

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
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Superuser Contribution Scrubbing Within a Track

PlanFreeCountryUSADeviceGoogle Pixel 5a 5GOperating SystemAndroid 12 My Question or IssueIs it a premium feature to be able to skip around within a track using the audio scrubber in the app? I have been able to skip around once or twice, but every ot...

Casual Listener

Plan Free Country USA Device Google Pixel 5a 5G Operating System Android 12   My Question or Issue Is it a premium feature to be able to skip around within a track using the audio scru...

Noxria

Casual Listener

2009 Views

4 replies

0 likes

  • 2009 Views
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Superuser Contribution Spotify skips 20+ songs ahead in long playlists

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueI have a 6-hour playlist that contains 3 operas, so naturally I don't listen to this on shuffle, but sometimes when I'm only 5 or 6 songs in, it w...

Casual Listener

Plan Premium Country The Netherlands Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue I have a 6-hour playlist that contains 3 operas, so naturally I don't ...

Jeremy

Spotify Legend

523 Views

4 replies

0 likes

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Superuser Contribution Lyrics not working

PlanPremiumCountryIndiaDeviceOnePlus 6TOperating SystemAndroid 11Spotify v8.7.0.1147 When I'm using desktop, lyrics are completely working but having problem while listening with this Android phone. The lyrics icon is shown at preview but lyrics aren...

Casual Listener

Plan Premium Country India Device OnePlus 6T Operating System Android 11 Spotify v8.7.0.1147   When I'm using desktop, lyrics are completely working but having problem while listening ...

matuag

Casual Listener

406 Views

3 replies

0 likes

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Superuser Contribution [Android Auto] Artist info is not displayed

PlanPremiumDeviceOneplus 8 Pro, Jeep Compass 4xe (2021)Operating SystemAndroid 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147) My IssueWhen I use spotify over a wired android auto connection in my car, the ar...

Music Fan

Plan Premium Device Oneplus 8 Pro, Jeep Compass 4xe (2021) Operating System Android 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147)   My Issue W...

Elena

Moderator

2486 Views

10 replies

0 likes

android auto
artist
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Superuser Contribution Spotify Stations scrobbles twice

PlanPremiumCountryCanadaDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueWhen using the Spotify Stations app on my phone, every song is scrobbled to Last.fm twice. This only happens with the Spotify Stations mobile app. When using t...

Regular

Plan Premium Country Canada Device Google Pixel 5 Operating System Android 12   My Question or Issue When using the Spotify Stations app on my phone, every song is scrobbled to Last.fm...

Alex

Spotify Legend

1401 Views

3 replies

0 likes

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Degraded sound quality on AAOS

PlanPremiumCountryUSA DeviceCar - 2021 Volvo XC40 RechargeOperating SystemAndroid Automotive Operating System (AAOS 10) My Question or IssueI'd like to report an issue of poor sound quality with the Spotify app on AAOS (Android Automotive Operating S...

Regular

Plan Premium Country USA   Device Car - 2021 Volvo XC40 Recharge Operating System Android Automotive Operating System (AAOS 10)   My Question or Issue I'd like to report an issue...

ConcernedUser5

Regular

1785 Views

2 replies

0 likes

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Superuser Contribution La función de letras desapareció

PlanPremiumPaísMéxicoDispositivoPOCO X3Sistema operativoMIUI Global 12.5.4 Mi pregunta o problemaEn algún momento del 2021 cuando lanzaron la función, la tenía en mi celular y se veían las letras pero de la nada ya no se vieron y he intentado hacer t...

Newbie

Plan Premium País México Dispositivo POCO X3 Sistema operativo MIUI Global 12.5.4     Mi pregunta o problema En algún momento del 2021 cuando lanzaron la función, la tenía en mi ...

Jeremy

Spotify Legend

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Blend invite not working.

PlanPremiumCountryIndia DeviceOne Plus Nord Operating SystemAndroid 11 My Question or IssueI recieved a blend invite link from a friend but I can't access it... It just keeps showing something went wrong'... I tried sending the invite but they can't ...

Newbie

Plan Premium Country India   Device One Plus Nord   Operating System Android 11   My Question or Issue I recieved a blend invite link from a friend but I can't access it......

Loxer

Community Legend

721 Views

1 replies

0 likes

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  • 1 replies
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Unable to accept Blend invite

PlanFree (other person) Premium (me)CountryUkraineDeviceBoth android phones. Mine is Google Pixel 3Operating SystemAndroid 12 My Question or IssueWhen trying to accept link by following the link generated by Blend feature it errors out with "Somethin...

Regular

Plan Free (other person) Premium (me) Country Ukraine Device Both android phones. Mine is Google Pixel 3 Operating System Android 12   My Question or Issue When trying to accept link b...

Loxer

Community Legend

587 Views

1 replies

1 likes

  • 587 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid 8No lyrics are available for any song.

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 8 No lyrics are available for any song.    

Novy

Moderator

349 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify taking over Stations on Android Auto

Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct.My preferred music app is Stations and it has been working for more than a year (which is when I ditched Pandora ...

Casual Listener

Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct. My preferred music app is Stations and it has been worki...

CarlosE

Spotify Legend

2793 Views

4 replies

1 likes

android auto
bug
stations
  • 2793 Views
  • 4 replies
  • 1 likes