Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5gOperating SystemAndroid 11 My Question or IssueI'm currently experiencing issues in which Spotify freezes specifically when listening to Podcasts. It app...
PlanPremiumCountry DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant like songs. I've used the heart in the app, the heart in notification bar and selecting more and then the word like. Ive unins...
Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...
PlanPremiumCountryUSADeviceiPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-SeriesOperating SystemiOS 14.3, Shield android TV SW version 8.2.1 My Question or IssueSpotify only works on my laptop and iPhone. This started randomly ...
PlanPremiumCountryGermanyDeviceGoogle Pixel 3Operating SystemAndroid 11 latest build My Question or IssueSince a few months the spotify integration for the android alarm clock doesn't show my recently played correctly. The desktop app and the android...
PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI can't play local files through Spotify. They play just fine using other players, and I followed the instructions on how to play local files on my phone by addi...
PlanPremiumCountry Device(Motorola g5s)Operating System(Android.) My Question or IssueSpotify palying and changing musics alone
jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a video for a podcast I want to listen to ONLY. it is ea...
We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older android versions like my oppo f5 youth which has an...
Just got my android devices and my Windows PC updated today expecting some Spotify Connect goodness. Alas not one of my two android devices nor the PC seem to be able to find each other. I was under the impression that Spotify Connect would allow me ...
PlanPremium StudentCountryUKDeviceSamsung A70Operating SystemLatest My Question or Issue if I ask google assistant to play a specific track by title the response is that you need a premium account to do that, but I have a premium account. But if I th...
PlanPremiumCountryFinlandDeviceOnePlus NordOperating System LineageOS 17.1 My Question or IssueHey, my spotify freezes when playing any video podcasts. If i start one of them the app will just freeze until reinstalled. Has anyone run into this issue ...
PlanPremiumCountryCanadaDeviceSamsung Galaxy s20+ My Question or Issueok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can only play it if i directly tap on it in a playlist. my phone basically ...
PlanPremium DeviceAll devices, Xiaomi Redmi Note 5, Asus and Acer pcOperating System(Android, windows, ubuntu) My Question or IssueWhen I filter songs by the name of the band or something and I try to play them in my google home, nothing happens. It ...
PlanFreeCountryCanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueOn my Spotify app, there is no option to go offline, so even downloaded episodes have been using my data. Very frustrating and I can't find the option anywhere.
PlanFreeCountryCanada DeviceSamsung Galaxy S10e (Phone)Samsung Galaxy Tab A 2016 (Tablet) Operating SystemAndroid 10 (Phone)Android 8.1 (Tablet) My Question or IssueWhen I navigate to an album in Spotify on my phone, the album is shown as including a...
Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account.Top issues I'm experiencing.* Songs / Podcasts stop playing for no reason - definitely no...
I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the "Offline Mode" but then I cannot play to the other ...
PlanPremiumCountrynetherlands Device(Samsung Galaxy 20)Operating System(Android) My Question or IssueI still am not able to see my stats and story, I can find the playlist but not the story.i already tried the animation, logging in and out, updating,...
How to BLOCK (not toggle/disable) Canvas on Android phone.We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Fully Kiosk Browser and App Lockdown" and I can lock ind...