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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846656 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846656 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16030 Views
  • 3 replies
  • 0 likes
  • 16030 Views
  • 3 replies
  • 0 likes

Superuser Contribution Is my Android using data from streaming on my Desktop?

My Question or Issue:::I have Windows 10 and downloaded the App on my desktop so that I can stream music. I also have the app on my phone. Same username and log in on both. When I play my music on my Desktop, my phone shows Spotify as open with it ma...

  • Visitor
  • My Question or Issue::: I have Windows 10 and downloaded the App on my desktop so that I can stream music. I also have the app on my phone. Same username and log in on both. When I play my music on ...
  • Ver
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 1 likes
  • 242 Views
  • 1 replies
  • 1 likes

Solved!! Extreme Lag with Latest Android TV and Xbox One Spotify Apps

Hi Spotify Community, Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps. The problem consistently occurs when I select a track from a different album to the on...

  • Music Fan
  • Hi Spotify Community,   Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps.   The problem consi...
  • j1992e
  • Music Fan
  • 1281 Views
  • 1 replies
  • 1 likes
  • 1281 Views
  • 1 replies
  • 1 likes

Filters button not working on Android (Moto G)

PlanPremiumCountryUKDeviceMoto G4Operating SystemAndroid 7.0 My Question or IssueSince the latest update the "Filters" button in Playlist, Artists and Albums views does not work when tapped. Tapping on search field works, but tapping on the x to clos...

  • Newbie
  • Plan Premium Country UK Device Moto G4 Operating System Android 7.0   My Question or Issue Since the latest update the "Filters" button in Playlist, Artists and Albums views does not w...
  • e-_psei5bxmim
  • Newbie
  • 1857 Views
  • 6 replies
  • 9 likes
  • 1857 Views
  • 6 replies
  • 9 likes

Spotify installation or update stuck

PlanPremiumSweden DeviceSamsung Galaxy 10eOperating SystemAndroid 10 My Question or IssueI have had problems with below bug and therefore I got happy when I saw you had released a new version on play store. The update/ download stopped at 68 % and ne...

  • Visitor
  • Plan Premium Sweden   Device Samsung Galaxy 10e Operating System Android 10   My Question or Issue I have had problems with below bug and therefore I got happy when I saw you had ...
  • 543 Views
  • 0 replies
  • 1 likes
  • 543 Views
  • 0 replies
  • 1 likes

Spotify se cierra al reproducir videos en otra aplicación

Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el problema es que debería detenerse durante el video y ya...

  • Casual Listener
  • Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el prob...
  • 447 Views
  • 0 replies
  • 0 likes
  • 447 Views
  • 0 replies
  • 0 likes

[Android][Your Library] Syncing between devices

I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlist refuses to sync. I've closed the app, turned off ...

  • Casual Listener
  • I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlis...
  • nope123456
  • Casual Listener
  • 253 Views
  • 1 replies
  • 2 likes
  • Android
    Your Library
  • 253 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android Auto and Spotify keeps breaking download location

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S7Operating SystemAndroid 5.1.1 & Android 9 My Question or IssueI always use Spotify with Android Auto so I can use Waze as GPS and Spotify as media player in my Android Auto enabled car. To start android...

  • Newbie
  • Plan Premium Country Belgium Device Samsung Galaxy S7 Operating System Android 5.1.1 & Android 9   My Question or Issue I always use Spotify with Android Auto so I can use Waze as ...
  • Mihail
  • Spotify Legend
  • 594 Views
  • 2 replies
  • 1 likes
  • 594 Views
  • 2 replies
  • 1 likes

Superuser Contribution Galaxy s10 won't load

PlanPremiumCountryEnglandDeviceSamsung Galaxy s10Operating SystemAndroid Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app starts fine but is just constantly loading so I rarely get to listen to any mus...

  • Visitor
  • Plan Premium Country England Device Samsung Galaxy s10 Operating System Android   Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app start...
  • Mihail
  • Spotify Legend
  • 797 Views
  • 1 replies
  • 0 likes
  • Galaxy S10
    not loading
  • 797 Views
  • 1 replies
  • 0 likes

Can't copy the link

PlanDuo PremiumCountryRussia Operating SystemAndroid 7 My Question or IssueHi everyone! I have a problem with sharing track. When i try to copy link fro menu with all tracks it works (pic1), i can tap «copy link» and see the message «link copied», bu...

  • Regular
  • Plan Duo Premium Country Russia  Operating System Android 7   My Question or Issue Hi everyone! I have a problem with sharing track. When i try to copy link fro menu with a...
  • Billy-J
  • Spotify Star
  • 3652 Views
  • 9 replies
  • 0 likes
  • copy link
    share link
  • 3652 Views
  • 9 replies
  • 0 likes

Regarding Interactivity and Responsiveness

When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor internet connections, or with larger files. This create...

  • Visitor
  • When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor inte...
  • 193 Views
  • 0 replies
  • 0 likes
  • Android
    Interactivity
    loading
    Responsiveness
  • 193 Views
  • 0 replies
  • 0 likes

Superuser Contribution Having spotify installed stops other apps from loading

PlanPremiumCountryAustraliaDeviceOppo A9Operating SystemColorOS / Android 10 My Question or IssueBeen working fine for months, but now stops any and all of my apps from opening/functioning. Also causes my phone to crash The time this started happenin...

  • Newbie
  • Plan Premium Country Australia Device Oppo A9 Operating System ColorOS / Android 10   My Question or Issue Been working fine for months, but now stops any and all of my apps from openi...
  • Mihail
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

Superuser Contribution Volume Decrease on android 10

I think after update to 8.5.75.766 the volume DecreasedI have samsung A70 android 10 I check all of spotify setting And after that i test previous version in my friends a70 with same setting and see the volume is better than latest version Please hel...

  • Regular
  • I think after update to 8.5.75.766 the volume Decreased I have samsung A70 android 10  I check all of spotify setting  And after that i test previous version in my friends a70 with ...
  • Mihail
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song info freezes in car / music continues to play when disconnecting Bluetooth

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid Version 10 My Question or IssueWhenever I play Spotify through Bluetooth the song info freezes both on the phone, and the dashboard of my car. Music will continue to play normally,...

  • Visitor
  • Plan Premium Country United States Device Galaxy S9 Operating System Android Version 10   My Question or Issue Whenever I play Spotify through Bluetooth the song info freezes both on t...
  • Mihail
  • Spotify Legend
  • 573 Views
  • 1 replies
  • 1 likes
  • Android
  • 573 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Other] Joe Rogan podcast not available

I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused? Thanks for the help

  • Visitor
  • I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused?   Than...
  • Mihail
  • Spotify Legend
  • 3058 Views
  • 2 replies
  • 0 likes
  • Android
    Other
  • 3058 Views
  • 2 replies
  • 0 likes

Cannot play music on phone, says "unavailable for listening on"

PlanPremiumCountryUSADevicePixel 3Operating System My Question or IssueI cannot switch to playing music on my phone when it is playing on another device using my account. So when I leave the house and try to play music it won't let me. This is absolu...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 3 Operating System     My Question or Issue I cannot switch to playing music on my phone when it is playing on another device using my accou...
  • peterDub
  • Visitor
  • 17819 Views
  • 8 replies
  • 10 likes
  • Android
  • 17819 Views
  • 8 replies
  • 10 likes

Solved!!Superuser Contribution Please increase the song limit, I have reached the 10,000!

I have been using this platform for almost a year now, after reverting from another service. Lately I have reached the song download limit and want to suggest that the song limit needs to go up. We're in 2020 Spotify, at least increase it to 20,000 a...

  • Casual Listener
  • I have been using this platform for almost a year now, after reverting from another service. Lately I have reached the song download limit and want to suggest that the song limit needs to go up.&nbsp...
  • Elena
  • Moderator
  • 4047 Views
  • 7 replies
  • 16 likes
  • 000
    10
    Download
    limit
    song
  • 4047 Views
  • 7 replies
  • 16 likes

Superuser Contribution Alarm I didn't set

PlanFree/PremiumCountryUSDeviceSamsung Galaxy Note 10 My Question or IssueI don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's on my Amazon Echo device, not my phone. About two weeks ago, a music alarm start...

  • Visitor
  • Plan Free/Premium Country US Device Samsung Galaxy Note 10     My Question or Issue I don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's...
  • Elena
  • Moderator
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Headset Problem

PlanPremiumCountryGermanyDevice(Xiaomi Redme 8 Pro)Operating System(Android) My Question or IssueIf my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantronics Voyagr Focus) Music stopps immediatly after pushing play. No Idea, how ...

  • Newbie
  • Plan Premium Country Germany Device (Xiaomi Redme 8 Pro) Operating System (Android)   My Question or Issue If my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantro...
  • Elena
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I block political advertising

I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?

  • Visitor
  • I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?  
  • Elena
  • Moderator
  • 425 Views
  • 1 replies
  • 2 likes
  • advertising
  • 425 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution SD card Permission / Storage Permission

PlanPremiumCountryPHDeviceSamsung A50Operating SystemAndroid 10 My Question or Issue Hi, I just notice that all the offline songs I downloaded thru my SD card work fine. The only problem is I didn't allow Spotify to have access to my storage thru per...

  • Newbie
  • Plan Premium Country PH Device Samsung A50 Operating System Android 10   My Question or Issue   Hi, I just notice that all the offline songs I downloaded thru my SD card work fin...
  • Elena
  • Moderator
  • 2697 Views
  • 1 replies
  • 0 likes
  • 2697 Views
  • 1 replies
  • 0 likes