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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

  • 6872 Views
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  • 7 likes

Superuser Contribution Sorting by genre from phone and playing song to desktop breaks the app.

PlanPremiumCountryUnited StatesDevicePhone: Google Pixel 6 ProComputer: Windows 10, AMD processor/GPU (if for any reason it would matter)Operating SystemAndroid 12 and Windows 10 My Question or Issue When sorting by genre on my phone and using my des...

Newbie

Plan Premium Country United States Device Phone: Google Pixel 6 Pro Computer: Windows 10, AMD processor/GPU (if for any reason it would matter) Operating System Android 12 and Windows 10 &nb...

Jeremy

Spotify Legend

806 Views

1 replies

1 likes

Android
genre
Windows
  • 806 Views
  • 1 replies
  • 1 likes

App components are too large for low resolution screens

My Question or IssueWhen using Spotify (latest version as of now) with low resolution screens, the app components are just too large. They are barely usable at all, and in some scenarios completely unusable - see demo below. In these cases, I usually...

Newbie

My Question or Issue When using Spotify (latest version as of now) with low resolution screens, the app components are just too large. They are barely usable at all, and in some scenarios completely...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issue with Podcast "new episode" Notifications

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid 12/Samsung One UI 4 My Question or IssueI've setup about 20 podcasts to notify me when new episodes arrive and it only works occasionally. For example, last night I got about 10 new...

Newbie

Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android 12/Samsung One UI 4   My Question or Issue I've setup about 20 podcasts to notify me when new episodes arriv...

AndyVillaR

Visitor

1381 Views

2 replies

0 likes

  • 1381 Views
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Superuser Contribution New Android Feature: Swipe to queue songs

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app. You can now swipe to queue songs in the Android app! This new feature is currently rolling out to Premium users so you should see...

Spotify Star

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app.   You can now swipe to queue songs in the Android app!  &...

Tasen

Newbie

22340 Views

21 replies

45 likes

  • 22340 Views
  • 21 replies
  • 45 likes

Solved!!Superuser Contribution Spotify doesn't retain downloads and downloads every day

PlanPremium Operating SystemAndroid My Question or IssueI have set my liked songs to download. Now whenever I open spotify on my phone, the download starts. It completes, but next day when I open the app again it starts downloading again and all the ...

Casual Listener

Plan Premium   Operating System Android   My Question or Issue I have set my liked songs to download. Now whenever I open spotify on my phone, the download starts. It completes, but ...

aneeshsharma

Casual Listener

784 Views

2 replies

0 likes

downloads
  • 784 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Bug][Watch] Playlists in folders do not appear on watch app

PlanPremiumCountryCanadaDeviceSamsung Galaxy Watch4 (Classic)Operating SystemWearOS 3 My Question or IssueNone of my playlists that are located within folders are showing up at all on my watch under My Library. I only see the few playlists that are l...

Music Fan

  Plan Premium Country Canada Device Samsung Galaxy Watch4 (Classic) Operating System WearOS 3   My Question or Issue None of my playlists that are located within folders are sho...

waxlyrical

Casual Listener

2361 Views

6 replies

8 likes

folders
Playlists
watch
WearOS
  • 2361 Views
  • 6 replies
  • 8 likes

Superuser Contribution Push notification every few seconds (about my friend's activity)

PlanPremium DeviceXiaomi Mi 10T proOperating SystemAndrodi 11My Question or IssueHello,I have updated my Spotify app earlier on today and ever since then I am getting extremely annoying Spotify push notifications (I also attached two screenshots): "Y...

Newbie

Plan Premium   Device Xiaomi Mi 10T pro Operating System Androdi 11 My Question or Issue Hello, I have updated my Spotify app earlier on today and ever since then I am getting extremely...

vbconz

Regular

10436 Views

44 replies

8 likes

  • 10436 Views
  • 44 replies
  • 8 likes

Solved!!Superuser Contribution Spotify breaking on Samsung devices. App becomes unusable until I restart the device.

Plan Premium Country US Device Samsung Tab S8 Ultra, Galaxy S21 Operating System Android 12 My Question or IssueSpotify on android (samsung) breaking after a few mins in background. Losing all media controls of the app until device restart. Whenever ...

Regular

Plan  Premium   Country  US     Device   Samsung Tab S8 Ultra,  Galaxy S21     Operating System  Android 12     My Questio...

Tom0527

Music Fan

44496 Views

58 replies

8 likes

  • 44496 Views
  • 58 replies
  • 8 likes

Spotify glitches when turning on shuffle with Spotify Connect

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy 7, Denon AVR X-1200WOperating SystemAndroid 8.0.0Spotify Version: 8.7.8.1206 My Question or IssueI have this bug since the last update, of 28 february. Whenever I have connected my Denon X1200W AVR th...

Music Fan

  Plan Premium Country Netherlands Device Samsung Galaxy 7, Denon AVR X-1200W Operating System Android 8.0.0 Spotify Version: 8.7.8.1206   My Question or Issue I have this bug s...

395 Views

0 replies

0 likes

Android
avr
Denon
  • 395 Views
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Superuser Contribution Liked songs genre menu won't let me swipe left anymore

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. The list of genres originally were 'swipable' as in I c...

Newbie

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top.&nbsp...

Itsaspy

Visitor

2807 Views

13 replies

3 likes

  • 2807 Views
  • 13 replies
  • 3 likes

Superuser Contribution Your client does not have permission to get URL

PlanPremiumCountryGermanyDevicemi 10 pro maxoperation systemAndroidhello dearThe following error is displayed when I try to log in to SpotifyError: ForbiddenYour client does not have permission to get URL / from this server.when i want to play music ...

Newbie

Plan Premium Country Germany Device mi 10 pro max operation system Android hello dear The following error is displayed when I try to log in to Spotify Error: Forbidden Your client does not...

csjgamingtv

Casual Listener

21694 Views

6 replies

1 likes

  • 21694 Views
  • 6 replies
  • 1 likes

Incorrect model being picked up for "Listening on".

PlanPremium CountryUnited States DeviceZenFone 8 Operating SystemAndroid 12 My Question or IssueModel is being incorrectly detected on select Android devices, after a quick look it seems Spotify is pulling the device's model from https://android.goog...

Music Fan

Plan Premium   Country United States   Device ZenFone 8   Operating System Android 12   My Question or Issue Model is being incorrectly detected on select Android dev...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast video

PlanFreeCountry Device Sony Xperia 10 IIIOperating SystemAndroid My Question or IssueI download the Joe Rogan podcast to listen/watch on my phone. It's been working fine and video was playing. However, for no reason, it just stopped playing video. It...

Newbie

Plan Free Country   Device  Sony Xperia 10 III Operating System Android   My Question or Issue I download the Joe Rogan podcast to listen/watch on my phone.  It's been w...

OscarDC

Moderator

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
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Superuser Contribution [Android] Shuffle turns ON automatically when selecting new song from the playlist

Issue: Shuffle mode turns on automatically when selecting new song from the playlist. Steps to reproduce:I had the shuffle turned off and selected a new song from the same playlist, now the shuffle mode is on, without me pressing the shuffle button. ...

Roadie

Issue:  Shuffle mode turns on automatically when selecting new song from the playlist.   Steps to reproduce: I had the shuffle turned off and selected a new song from the same playlist,...

Eni

Moderator

660 Views

2 replies

0 likes

Android
  • 660 Views
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Superuser Contribution App crashes when i use voice search

PlanPremiumCountryUsaDeviceGalaxy A32 Operating SystemANDROID 11 My Question or IssueWhenever I say hey spotify or press the voice search button, the app closes right away. I've tried deleting cache, reinstalling etc nothing works. Any help will be a...

Newbie

  Plan Premium Country Usa Device Galaxy A32  Operating System ANDROID 11   My Question or Issue Whenever I say hey spotify or press the voice search button, the app close...

Yordan

Moderator

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
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Superuser Contribution No puedo reproducir playlist descargadas

PlanPremiumPaísArgentinaDispositivoMoto G20Sistema operativoAndroid 11 Mi pregunta o problemaHola! hace tiempo descargue varias de mis playlists, pero cuando pongo modo offline o no tengo conexion no me deja reproducir y no entiendo cual es el proble...

Casual Listener

Plan Premium País Argentina Dispositivo Moto G20 Sistema operativo Android 11   Mi pregunta o problema Hola! hace tiempo descargue varias de mis playlists, pero cuando pongo modo offli...

Yordan

Moderator

452 Views

1 replies

0 likes

Offline download
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android "No Internet Connection" Bug

I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninstalled and reinstalled the app, disabled my VPN, enab...

Newbie

I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninsta...

Yordan

Moderator

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
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Superuser Contribution How to change download location to SD card

So, Spotify decided to delete all of my downloaded songs last night and tried automatically re-downloading all of them onto my phone's internal storage, completely filling it up. Is there any way I can change the download location back to my SD card?...

Regular

So, Spotify decided to delete all of my downloaded songs last night and tried automatically re-downloading all of them onto my phone's internal storage, completely filling it up. Is there any way I c...

Elena

Moderator

7505 Views

5 replies

0 likes

  • 7505 Views
  • 5 replies
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Superuser Contribution Lyrics Not Appearing for me even with a new phone

I have upgraded to my phone from the S21 Ultra to the S22 Ultra. Notice that my lyrics are also no appearing on this phone. I would like a fix. Unable to work on my S21 now S22. Please anyone who can help me fix this problem... Ive tried clearing cac...

Casual Listener

I have upgraded to my phone from the S21 Ultra to the S22 Ultra. Notice that my lyrics are also no appearing on this phone. I would like a fix. Unable to work on my S21 now S22. Please anyone who can...

Alex

Spotify Legend

1142 Views

3 replies

1 likes

App & Features
  • 1142 Views
  • 3 replies
  • 1 likes

Superuser Contribution Android app starts Shuffle all by itself

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S21 plusOperating SystemAndroid My Question or IssueI have an issue since a couple of days, that whenever I start any playlist or track that I have found and want to play.Everytime when I select a tra...

Music Fan

Plan Premium Country Netherlands Device Samsung Galaxy S21 plus Operating System Android   My Question or Issue I have an issue since a couple of days, that whenever I start any playli...

Jeremy

Spotify Legend

1318 Views

4 replies

1 likes

  • 1318 Views
  • 4 replies
  • 1 likes