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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7344 Views

0 replies

7 likes

  • 7344 Views
  • 0 replies
  • 7 likes

Superuser Contribution Something went wrong

Hey,I'm trying to share Spotify music to my instagram story,but it keeps saying "something went wrong" it only happens when I'm trying to share the songs that have their music video. What could possibly be the problem?

Casual Listener

Hey,I'm trying to share Spotify music to my instagram story,but it keeps saying "something went wrong" it only happens when I'm trying to share the songs that have their music video. What could possi...

OscarDC

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung app doesnt give controls for music

I have a Samsung note 20 5g and gear s3 watch. Both are up to date and spotify is up to date. I have a constant problem where the controls in the app and notification bar are gone. I cannot pause or skip music. The only way to stop the music is to fo...

Regular

I have a Samsung note 20 5g and gear s3 watch. Both are up to date and spotify is up to date. I have a constant problem where the controls in the app and notification bar are gone. I cannot pause or ...

Thestigmach1

Regular

1424 Views

9 replies

0 likes

  • 1424 Views
  • 9 replies
  • 0 likes

Lyrics don't show on my android phone

PlanPremiumCountryGermanyDeviceNokia 7.2Operating SystemAndroid 10 My Question or IssueI don't have working lyrics on my phone and also don't have them on my previous phone, which was a Samsung M12 with Android 11. I don't have the lyrics option for ...

Visitor

Plan Premium Country Germany Device Nokia 7.2 Operating System Android 10   My Question or Issue I don't have working lyrics on my phone and also don't have them on my previous phone, ...

Taylith

Community Legend

376 Views

1 replies

1 likes

  • 376 Views
  • 1 replies
  • 1 likes

Statusbar and navbar must be transparent

PlanPremiumCountryItalyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueAs title says, navbar and statusbar have to be transparent. It's one of the rules for a good UI in Google's guidelines, and for a good reason.It would ...

Casual Listener

Plan Premium Country Italy Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue As title says, navbar and statusbar have to be transparent. It's one of the...

dinomight

Spotify Star

833 Views

1 replies

26 likes

  • 833 Views
  • 1 replies
  • 26 likes

Superuser Contribution Widget animations don't work properly.

PlanPremiumCountryItalyDevicesSamsung Galaxy Note 10+, Samsung Galaxy S7 EdgeOperating SystemAndroid 12 (One UI 4.0), Android 12 (pixel style custom rom) My Question or IssueSpotify Widgets on Android have severe inconsistencies in their animations.A...

Casual Listener

Plan Premium Country Italy Devices Samsung Galaxy Note 10+, Samsung Galaxy S7 Edge Operating System Android 12 (One UI 4.0), Android 12 (pixel style custom rom)   My Question or Issue ...

Alex_Silviu

Visitor

1694 Views

2 replies

0 likes

  • 1694 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files not syncing to android anymore

PlanPremiumCountryUSADeviceNote 9Operating SystemAndroid 10 My Question or IssueI used the feature where you sync local files from desktop to mobile for about a year without any issues. However, recently my phone hasnt been syncing any newly added so...

Music Fan

  Plan Premium Country USA Device Note 9 Operating System Android 10   My Question or Issue I used the feature where you sync local files from desktop to mobile for about a year ...

modiX91

Music Fan

15359 Views

37 replies

0 likes

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  • 37 replies
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the app is totally broken on my phone only.

PlanPremiumCountryCanada Devicenote 20 ultra Operating System Android 12My Question or Issueso when i got to log in i hit the log in button and the app crashes nothing i do fixes it ive tried uninstalling reinstalling, I've cleared the cash, and rest...

Casual Listener

  Plan Premium Country Canada  Device note 20 ultra  Operating System  Android 12 My Question or Issue so when i got to log in i hit the log in button and the app crashe...

Taylith

Community Legend

528 Views

1 replies

1 likes

Android
Android 12
C
Cant log in
  • 528 Views
  • 1 replies
  • 1 likes

Superuser Contribution App crashes on android

PlanPremiumCountryCanada DeviceSamsung note 20 ultraOperating SystemAndroid My Question or IssueThe app crashes as soon as I hit the log in button. I'm trying to log in with my email but before I can put any email or password in it crashes and closed...

Casual Listener

  Plan Premium Country Canada  Device Samsung note 20 ultra Operating System Android    My Question or Issue The app crashes as soon as I hit the log in button. I'm try...

Jeremy

Spotify Legend

336 Views

1 replies

0 likes

Android
Log in problem
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing album after five songs and then starts playing something else

PlayPremiumCountryUSA DeviceSamsung Galaxy S21+Operating System My Question or IssueI start playing an album on Spotify in normal order, and after the fifth song, Spotify will stop playing the album and move on to "Radio based on album". Therefore, i...

Regular

Play Premium Country USA   Device Samsung Galaxy S21+ Operating System     My Question or Issue I start playing an album on Spotify in normal order, and after the fifth song...

Jeremy

Spotify Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Low Resolution Album Art

PlanPremium CountryUK DeviceXperia 1 iii Operating SystemAndroid 12 My Question or IssueOn the album view the art is really low resolution. It looks awful on any album. The now playing screen on the other hand looks fine, anyone know how to fix this?

Gig Goer

Plan Premium   Country UK   Device Xperia 1 iii   Operating System Android 12   My Question or Issue On the album view the art is really low resolution. It looks aw...

taylors_f

Newbie

18114 Views

79 replies

13 likes

  • 18114 Views
  • 79 replies
  • 13 likes

I am unable to play any new song on my Spotify app

I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I can search a song, but when I click on it to play it, it wo...

Newbie

  I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I ...

Taylith

Community Legend

420 Views

1 replies

1 likes

  • 420 Views
  • 1 replies
  • 1 likes

Superuser Contribution Player had disappeared

Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I cam stop it playing is to close the app.It's been going on a while...

Newbie

Hi,   The progress bar/player thing no longer appears in my app I can still play aos,  but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I ...

Skynebula

Regular

1901 Views

7 replies

2 likes

App & Features
  • 1901 Views
  • 7 replies
  • 2 likes

Superuser Contribution Unable to stream ANY podcasts on speakers

PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...

Music Fan

  Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.)   My Question or Issue Up until recently, ...

Chris587

Newbie

4464 Views

27 replies

0 likes

Casting
Echo Dot
Google Home
podcast problems
Podcasts
Podcasts error
  • 4464 Views
  • 27 replies
  • 0 likes

Superuser Contribution [Android][Connect] How can I Remove devices?

I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove access option from APPS but it didn't work.

Visitor

I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove acc...

Eni

Moderator

745 Views

1 replies

0 likes

Android
Connect
  • 745 Views
  • 1 replies
  • 0 likes

Android app no song displays as playing, but it is playing.

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I a...

Newbie

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the m...

MattSuda

Spotify Star

1659 Views

5 replies

2 likes

App & Features
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  • 5 replies
  • 2 likes

Spotify automatically removing most of the queue

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueThis only happens in the mobile app. I have a bluetooth device in my vehicle. What happens is that the phone will automatically connect to the...

Newbie

Plan Premium Country United States Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue This only happens in the mobile app. I have a bluetooth device in ...

Taylith

Community Legend

893 Views

1 replies

3 likes

  • 893 Views
  • 1 replies
  • 3 likes

Superuser Contribution Download using cellular

In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading. Is there something I can do about this? I have seen similar question from 2019 with no a...

Casual Listener

In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading.  Is there something I can do ab...

goofix

Casual Listener

7541 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Cant play music from my playlist

I cant play music from my playlist it just give me a5 sec then stop help me please

Newbie

I cant play music from my playlist it just give me a5 sec then stop help me please 💔💔💔

Taylith

Community Legend

535 Views

1 replies

1 likes

App & Features
  • 535 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryBoliviaDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueI have problems with the lyrics, they are not showing on my phone, I used to have a Samsung Galaxy S8 and even on that phone I couldn't see the lyrics, I ...

Newbie

  Plan Premium Country Bolivia Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue I have problems with the lyrics, they are not showing on my phone, I u...

Eni

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes