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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7001 Views

0 replies

7 likes

  • 7001 Views
  • 0 replies
  • 7 likes

Spotify automatically removing most of the queue

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueThis only happens in the mobile app. I have a bluetooth device in my vehicle. What happens is that the phone will automatically connect to the...

Newbie

Plan Premium Country United States Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue This only happens in the mobile app. I have a bluetooth device in ...

Taylith

Community Legend

885 Views

1 replies

3 likes

  • 885 Views
  • 1 replies
  • 3 likes

Superuser Contribution Download using cellular

In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading. Is there something I can do about this? I have seen similar question from 2019 with no a...

Casual Listener

In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading.  Is there something I can do ab...

goofix

Casual Listener

7491 Views

4 replies

0 likes

  • 7491 Views
  • 4 replies
  • 0 likes

Cant play music from my playlist

I cant play music from my playlist it just give me a5 sec then stop help me please

Newbie

I cant play music from my playlist it just give me a5 sec then stop help me please 💔💔💔

Taylith

Community Legend

525 Views

1 replies

1 likes

App & Features
  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryBoliviaDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueI have problems with the lyrics, they are not showing on my phone, I used to have a Samsung Galaxy S8 and even on that phone I couldn't see the lyrics, I ...

Newbie

  Plan Premium Country Bolivia Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue I have problems with the lyrics, they are not showing on my phone, I u...

Eni

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back scroll bar and/or add jump to [letter]

In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature. It would also be good to have a jump to [letter] option...

Visitor

In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature.&nbsp...

Eni

Moderator

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume drops 10% - 20% every few seconds when casting to google home speaker

PlanPremium CountryGermany DeviceGoogle Home (Mini) Speaker My Question or IssueHi, when I am casting to my google home speakers the volume drops every few seconds. The Volume decreases like 10% - 20% for around one second and is then back to normal....

Newbie

Plan Premium   Country Germany   Device Google Home (Mini) Speaker   My Question or Issue Hi, when I am casting to my google home speakers the volume drops every few seconds....

OscarDC

Moderator

1532 Views

7 replies

1 likes

  • 1532 Views
  • 7 replies
  • 1 likes

Superuser Contribution None of the buttons and icons showing in the app.

So I recently updated my MIUI software on my Redmi Note 10 Pro. Now when I open Spotify, none of the buttons (play, shuffle, queue, etc...) And small icons such as the green downloaded indicator are showing. I've searched on the internet for people w...

Newbie

So I recently updated my MIUI software on my Redmi Note 10 Pro. Now when I open Spotify, none of the buttons (play, shuffle, queue, etc...) And small icons such as the green downloaded indicator are ...

Eni

Moderator

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo

PlanFreeCountrySpainDeviceOnePusOperating SystemAndroid 11 updated 01-01-2022My Question or IssueSpotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo.I have updated the latest radio-cd firmware and doesn't work.I can't access librar...

Casual Listener

Plan Free Country Spain Device OnePus Operating System Android 11 updated 01-01-2022 My Question or Issue Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo. I have up...

franpinera

Casual Listener

484 Views

2 replies

0 likes

Android
Car Bluetooth
Car Stereo
  • 484 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sorting by genre from phone and playing song to desktop breaks the app.

PlanPremiumCountryUnited StatesDevicePhone: Google Pixel 6 ProComputer: Windows 10, AMD processor/GPU (if for any reason it would matter)Operating SystemAndroid 12 and Windows 10 My Question or Issue When sorting by genre on my phone and using my des...

Newbie

Plan Premium Country United States Device Phone: Google Pixel 6 Pro Computer: Windows 10, AMD processor/GPU (if for any reason it would matter) Operating System Android 12 and Windows 10 &nb...

Jeremy

Spotify Legend

808 Views

1 replies

1 likes

Android
genre
Windows
  • 808 Views
  • 1 replies
  • 1 likes

App components are too large for low resolution screens

My Question or IssueWhen using Spotify (latest version as of now) with low resolution screens, the app components are just too large. They are barely usable at all, and in some scenarios completely unusable - see demo below. In these cases, I usually...

Newbie

My Question or Issue When using Spotify (latest version as of now) with low resolution screens, the app components are just too large. They are barely usable at all, and in some scenarios completely...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issue with Podcast "new episode" Notifications

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid 12/Samsung One UI 4 My Question or IssueI've setup about 20 podcasts to notify me when new episodes arrive and it only works occasionally. For example, last night I got about 10 new...

Newbie

Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android 12/Samsung One UI 4   My Question or Issue I've setup about 20 podcasts to notify me when new episodes arriv...

AndyVillaR

Visitor

1381 Views

2 replies

0 likes

  • 1381 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Android Feature: Swipe to queue songs

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app. You can now swipe to queue songs in the Android app! This new feature is currently rolling out to Premium users so you should see...

Spotify Star

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app.   You can now swipe to queue songs in the Android app!  &...

Tasen

Newbie

22372 Views

21 replies

45 likes

  • 22372 Views
  • 21 replies
  • 45 likes

Solved!!Superuser Contribution Spotify doesn't retain downloads and downloads every day

PlanPremium Operating SystemAndroid My Question or IssueI have set my liked songs to download. Now whenever I open spotify on my phone, the download starts. It completes, but next day when I open the app again it starts downloading again and all the ...

Casual Listener

Plan Premium   Operating System Android   My Question or Issue I have set my liked songs to download. Now whenever I open spotify on my phone, the download starts. It completes, but ...

aneeshsharma

Casual Listener

787 Views

2 replies

0 likes

downloads
  • 787 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Bug][Watch] Playlists in folders do not appear on watch app

PlanPremiumCountryCanadaDeviceSamsung Galaxy Watch4 (Classic)Operating SystemWearOS 3 My Question or IssueNone of my playlists that are located within folders are showing up at all on my watch under My Library. I only see the few playlists that are l...

Music Fan

  Plan Premium Country Canada Device Samsung Galaxy Watch4 (Classic) Operating System WearOS 3   My Question or Issue None of my playlists that are located within folders are sho...

waxlyrical

Casual Listener

2367 Views

6 replies

8 likes

folders
Playlists
watch
WearOS
  • 2367 Views
  • 6 replies
  • 8 likes

Superuser Contribution Push notification every few seconds (about my friend's activity)

PlanPremium DeviceXiaomi Mi 10T proOperating SystemAndrodi 11My Question or IssueHello,I have updated my Spotify app earlier on today and ever since then I am getting extremely annoying Spotify push notifications (I also attached two screenshots): "Y...

Newbie

Plan Premium   Device Xiaomi Mi 10T pro Operating System Androdi 11 My Question or Issue Hello, I have updated my Spotify app earlier on today and ever since then I am getting extremely...

vbconz

Regular

10489 Views

44 replies

8 likes

  • 10489 Views
  • 44 replies
  • 8 likes

Solved!!Superuser Contribution Spotify breaking on Samsung devices. App becomes unusable until I restart the device.

Plan Premium Country US Device Samsung Tab S8 Ultra, Galaxy S21 Operating System Android 12 My Question or IssueSpotify on android (samsung) breaking after a few mins in background. Losing all media controls of the app until device restart. Whenever ...

Regular

Plan  Premium   Country  US     Device   Samsung Tab S8 Ultra,  Galaxy S21     Operating System  Android 12     My Questio...

Tom0527

Music Fan

44628 Views

58 replies

8 likes

  • 44628 Views
  • 58 replies
  • 8 likes

Spotify glitches when turning on shuffle with Spotify Connect

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy 7, Denon AVR X-1200WOperating SystemAndroid 8.0.0Spotify Version: 8.7.8.1206 My Question or IssueI have this bug since the last update, of 28 february. Whenever I have connected my Denon X1200W AVR th...

Music Fan

  Plan Premium Country Netherlands Device Samsung Galaxy 7, Denon AVR X-1200W Operating System Android 8.0.0 Spotify Version: 8.7.8.1206   My Question or Issue I have this bug s...

399 Views

0 replies

0 likes

Android
avr
Denon
  • 399 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liked songs genre menu won't let me swipe left anymore

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. The list of genres originally were 'swipable' as in I c...

Newbie

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top.&nbsp...

Itsaspy

Visitor

2809 Views

13 replies

3 likes

  • 2809 Views
  • 13 replies
  • 3 likes

Superuser Contribution Your client does not have permission to get URL

PlanPremiumCountryGermanyDevicemi 10 pro maxoperation systemAndroidhello dearThe following error is displayed when I try to log in to SpotifyError: ForbiddenYour client does not have permission to get URL / from this server.when i want to play music ...

Newbie

Plan Premium Country Germany Device mi 10 pro max operation system Android hello dear The following error is displayed when I try to log in to Spotify Error: Forbidden Your client does not...

csjgamingtv

Casual Listener

21796 Views

6 replies

1 likes

  • 21796 Views
  • 6 replies
  • 1 likes

Incorrect model being picked up for "Listening on".

PlanPremium CountryUnited States DeviceZenFone 8 Operating SystemAndroid 12 My Question or IssueModel is being incorrectly detected on select Android devices, after a quick look it seems Spotify is pulling the device's model from https://android.goog...

Music Fan

Plan Premium   Country United States   Device ZenFone 8   Operating System Android 12   My Question or Issue Model is being incorrectly detected on select Android dev...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes