Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35990 Views
64 replies
25 likes

35990 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874116 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874116 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Superuser Contribution Can't like songs anymore, nothing has helped

I've had Spotify for about 5 months, and about a week ago it stopped allowing me to add or remove songs from my liked playlist. When I click the like button, it just says "Added to Liked playlist" but when I go to the playlist, it doesn't show up. I ...

New user
Visitor
I've had Spotify for about 5 months, and about a week ago it stopped allowing me to add or remove songs from my liked playlist. When I click the like button, it just says "Added to Liked playlist" bu...
2022-04-17 3:04:59 AM
2022-04-18 1:26:54 PM
Jeremy
Spotify Legend
1187 Views
1 replies
0 likes

1187 Views
1 replies
0 likes

Superuser Contribution Queue inaccessible, button greyed out

PlanPremiumCountryCanadaDeviceSamsung Galaxy J3Operating SystemAndroid 9Spotify Version8.5.25.894 My Question or IssueI cannot access my queue. The button is in the bottom right but it is greyed out. When I click it nothing happens. I habd already do...

user-removed
Visitor
Plan Premium Country Canada Device Samsung Galaxy J3 Operating System Android 9 Spotify Version 8.5.25.894 My Question or Issue I cannot access my queue. The button is in the botto...
2019-10-02 10:20:16 PM
2022-04-18 1:20:48 PM
Jeremy
Spotify Legend
2029 Views
13 replies
0 likes

2029 Views
13 replies
0 likes

Unable to listen to music on Galaxy Watch 4 (not using bluetooth)

I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones. Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with the Galaxy 4 Classic. Is there a reason for not being abl...

eguzman
Casual Listener
I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones. Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with ...
2022-04-18 9:15:11 AM
257 Views
0 replies
1 likes

257 Views
0 replies
1 likes

Superuser Contribution Lyrics now showing

Hi, I've been able to see several songs on spotify in which the lyrics are available, but when I try to read the lyrics they don't show on the bottom of the songs' screen. I even updated the app to it's new version and it won't appear. Can I get some...

New user
Visitor
Hi, I've been able to see several songs on spotify in which the lyrics are available, but when I try to read the lyrics they don't show on the bottom of the songs' screen. I even updated the app to i...
2022-04-17 8:17:00 PM
2022-04-18 1:13:15 AM
OscarDC
Moderator
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

Superuser Contribution Can't play music on Android if PC app is running

PlanFamilyCountryFrance DeviceOne Plus 6Operating SystemAndroid Oxygen OS 10.3.5 My Question or IssueIf on my PC I have Spotify application started (playing music or not)I can't listen music on my phone anymoreI need to turn off the PC application to...

florent22
Visitor
Plan Family Country France Device One Plus 6 Operating System Android Oxygen OS 10.3.5 My Question or Issue If on my PC I have Spotify application started (playing music or n...
2020-09-21 9:16:07 PM
2022-04-17 1:30:19 AM
AndresM
Spotify
449 Views
3 replies
1 likes

449 Views
3 replies
1 likes

Superuser Contribution Spotify won't show the song I'm playing

My Question or Issue Hi,So I have the problem that sometimes Spotify pauses my music or won't show the song that I'm playing. I know that this question has come up previously. However, the suggested solutions haven't helped me. I've tried to reinstal...

idkwhattotypehere
Visitor
My Question or Issue Hi, So I have the problem that sometimes Spotify pauses my music or won't show the song that I'm playing. I know that this question has come up previously. However, the...
2022-04-16 1:06:04 PM
2022-04-16 9:38:33 PM
OscarDC
Moderator
509 Views
3 replies
0 likes

509 Views
3 replies
0 likes

Solved!!Superuser Contribution Playback failed message

Just recently, I am repeatedly getting 'Playback failed' message when using Spotify on my Android Hudl. I then have to 'force stop' the app and then it works again for a few tracks then crashes again. It seems to happen more frequently after the adve...

gquick
Casual Listener
Just recently, I am repeatedly getting 'Playback failed' message when using Spotify on my Android Hudl. I then have to 'force stop' the app and then it works again for a few tracks then crashes...
2016-11-26 11:17:01 AM
2022-04-16 8:02:07 PM
OscarDC
Moderator
15596 Views
12 replies
0 likes

15596 Views
12 replies
0 likes

Superuser Contribution Problema na conexão bluetoth do Android spotfy com o multimidia do carro

PlanoPremiumDispositivoAndroid - Motorola olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certinho, depois, quando eu coloco pra trocar de musica (pela multimidi...

saimonp27
Casual Listener
Plano Premium Dispositivo Android - Motorola olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certi...
2021-12-14 2:02:25 AM
2022-04-16 5:35:51 PM
OscarDC
Moderator
2301 Views
6 replies
1 likes
bluetoth

2301 Views
6 replies
1 likes

Superuser Contribution [bluetooth] streaming to external speaker interrupted

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent via bluetooth ) has frequent interruptions and consequently t...

fedewild
Newbie
Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent ...
2015-02-03 2:28:39 PM
2022-04-15 9:50:13 PM
AndresM
Spotify
1059 Views
2 replies
0 likes

1059 Views
2 replies
0 likes

Superuser Contribution Newsfeed play wrong song

PlanFreeCountryCanadaDeviceGalaxy A5 2017Operating SystemAndroid 8 My Question or IssueWhen i play any song in the news feed it is the wrong oneit seems to happen only there

kryptikcreations
Casual Listener
Plan Free Country Canada Device Galaxy A5 2017 Operating System Android 8 My Question or Issue When i play any song in the news feed it is the wrong one it seems to happen only there
2022-04-13 9:58:37 PM
2022-04-15 7:53:41 PM
kryptikcreations
Casual Listener
215 Views
2 replies
0 likes

215 Views
2 replies
0 likes

Superuser Contribution Playlist descriptions not showing

PlanFreeCountryUKDeviceSamsung Galaxy A5 2016Operating SystemAndroid 7.0 My Question or Issue Is it possible to see playlist descriptions on mobile (for android)? When I click on the playlist, I only see the title and a few of the songs in the playli...

mixalis-mic13
Casual Listener
Plan Free Country UK Device Samsung Galaxy A5 2016 Operating System Android 7.0 My Question or Issue Is it possible to see playlist descriptions on mobile (for android)? When I...
2018-09-09 10:39:06 PM
2022-04-15 5:59:16 PM
1258980789
Newbie
13441 Views
8 replies
0 likes

13441 Views
8 replies
0 likes

Spotify stopping while on Bluetooth headphones (Android)

PlanPremiumDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify version:8.7.20.1261 My Question or IssueSince the last 2 weeks (seems to coincide with newest version release), my Spotify keeps pausing the songs for no reason, sometimes resuming ...

BerlinerTuga
Casual Listener
Plan Premium Device Samsung Galaxy S10 Operating System Android 12 Spotify version: 8.7.20.1261 My Question or Issue Since the last 2 weeks (seems to coincide with newest versio...
2022-04-14 3:05:39 PM
2022-04-15 5:12:44 PM
BetterBombshell
Newbie
1021 Views
3 replies
0 likes

1021 Views
3 replies
0 likes

Superuser Contribution Can't seem to Import local music files

PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...

Pablossjui
Visitor
Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10 My Question or Issue Hello When I press the "Import your music" button on the App, it'...
2020-04-30 8:12:02 AM
2022-04-15 4:49:57 PM
Yordan
Moderator
1314 Views
4 replies
3 likes
files
import
local
slow

1314 Views
4 replies
3 likes

Superuser Contribution Buttons 'forward, pause and back' disappear in background.

PlanFremiumCountryBRAZILDeviceXIAOMI MI A2Operating SystemANDROID 10 My Question or IssueOnce spotify is playing in my background, it stops showing the buttons 'back, pause and forward', I tried to install the latest version to fix it and it didn't w...

joseegidio
Regular
Plan Fremium Country BRAZIL Device XIAOMI MI A2 Operating System ANDROID 10 My Question or Issue Once spotify is playing in my background, it stops showing the buttons 'back, pause a...
2021-01-01 3:10:06 AM
2022-04-15 4:05:37 PM
crazylady
Regular
14119 Views
28 replies
0 likes

14119 Views
28 replies
0 likes

Solved!!Superuser Contribution Music doesn't start when connected to car

PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 12/One UI 4.0Spotify Version8.6.98.900 My Question or IssueSince updating to Android 12 (or coincidentally at the same time with a Spotify app update and not related to Android 12 update),...

Google-Play-Music-Adds-an-Option-to-Stop-Automatic-Playback-810x298_c

nick169
Music Fan
Plan Premium Country USA Device Samsung S10 Operating System Android 12/One UI 4.0 Spotify Version 8.6.98.900 My Question or Issue Since updating to Android 12 (or coincidentally a...
2022-01-20 4:53:55 PM
2022-04-15 2:16:44 PM
Zledar
Newbie
15198 Views
21 replies
3 likes

15198 Views
21 replies
3 likes

Superuser Contribution bugs again

None of the below information is rired. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHong Kong DeviceAndroidOperating SystemAndroid 12 My Question or Issuehey spotify so i update the app and this happen...

ipreferchocopie
Casual Listener
None of the below information is rired. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hong Kong Device Android Operating System Andr...
2022-04-13 3:38:50 PM
2022-04-15 1:40:04 PM
Jeremy
Spotify Legend
1483 Views
2 replies
0 likes
bug

1483 Views
2 replies
0 likes

Car mode

My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the song or pause it. I try tapping on "Car" in the setti...

New user
Visitor
My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the so...
2022-04-15 2:12:19 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Superuser Contribution Issues with App on Samsung Galaxy S20 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S20 UltraOperating SystemAndroid version - 11One UI version - 3.1 My Question or IssueI have been having this issue for a while now. I could be playing a podcast for hours with no issues and then will seemingl...

mgibs66
Newbie
Plan Premium Country US Device Samsung Galaxy S20 Ultra Operating System Android version - 11 One UI version - 3.1 My Question or Issue I have been having this issue for a while now...
2021-04-09 7:05:55 PM
2022-04-14 8:56:09 PM
Kevins2
Visitor
2087 Views
6 replies
0 likes

2087 Views
6 replies
0 likes

Superuser Contribution Two days ago, music stopped

It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then stop. Sometimes the green bars are moving as if the song is playing, bu...

bhtlaw
Casual Listener
It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then st...
2022-04-14 3:20:01 PM
2022-04-14 7:10:38 PM
bhtlaw
Casual Listener
256 Views
3 replies
0 likes
App & Features

256 Views
3 replies
0 likes

Superuser Contribution Stopping Autoplay From Bluetooth Connection

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueOnly recently, not until now, when I connect my earbuds to my phone Spotify starts playing and then I also can't swipe away the notification in the swipe down area. S...

Motogopher
Regular
Plan Premium Country US Device Pixel 6 Pro Operating System Android 12 My Question or Issue Only recently, not until now, when I connect my earbuds to my phone Spotify starts playing...
2022-04-11 6:42:09 PM
2022-04-14 3:55:25 PM
Alex
Spotify Legend
313 Views
3 replies
0 likes

313 Views
3 replies
0 likes

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