Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395574 Views

546 replies

35 likes

Account
Free
  • 395574 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8435 Views

0 replies

7 likes

  • 8435 Views
  • 0 replies
  • 7 likes

Superuser Contribution can't listen a music sended by whatsapp

If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.

Visitor

If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.

Alex

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why Can't I video record a song?

I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?

Visitor

I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?

MihailY

Moderator

1198 Views

1 replies

0 likes

  • 1198 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant play my list

Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?

Newbie

Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?   

Dian

Spotify Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

How to remove podcast from recently played in android?

There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove but I was not able.Please help.

Visitor

There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove ...

vaajy

Roadie

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reshuffling on Android.

Hello! I am wondering how I can reshuffle my playlists on Android?When I open the app it'll continue playing the track I was listening to last, and after that it will go to the first, second, third tracks etc. of the last shuffle. It's always the sam...

Visitor

Hello!   I am wondering how I can reshuffle my playlists on Android? When I open the app it'll continue playing the track I was listening to last, and after that it will go to the first, se...

Lyubka

Moderator

793 Views

7 replies

0 likes

  • 793 Views
  • 7 replies
  • 0 likes

Superuser Contribution Interaction between Google Smart Lock and Spotify

Hi everyone I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone. Here is what I have observed: 1: Completed factory reset on Android phone.2: Set-up phone again after ...

Newbie

Hi everyone   I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone.  Here is what I have observed: &nbsp...

Vasil

Moderator

1949 Views

1 replies

1 likes

  • 1949 Views
  • 1 replies
  • 1 likes

Superuser Contribution Added to que notification bubble hidden behind keyboard in Andoid

When we add song to que directly from search tab by swiping the song right,the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and there is no option other then going to que section a...

Newbie

When we add song to que directly from search tab by swiping the song right, the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and...

Lyubka

Moderator

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution really weird aesthetic change

PlanFreeCountryUSDevice(Galaxy A13 5G) My Question or IssueSome really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song previews are gone, and i cant see song covers either. The edit playlist button is al...

Newbie

  Plan Free Country US Device (Galaxy A13 5G)   My Question or Issue Some really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song prev...

Lyubka

Moderator

620 Views

1 replies

1 likes

  • 620 Views
  • 1 replies
  • 1 likes

Superuser Contribution Usability issue: unable to save radio from radio page.

On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point for me since I mostly listen to radios. PlanPremiumCo...

Regular

On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point fo...

Alex

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to initiate premium payment

PlanFree/PremiumCountryIndonesiaDeviceRealme 9 Pro+Operating SystemAndroid 12 My Question or IssueI want to buy a premium account for 1 month, but every time I've verified my payment method with the OTP verification and everything, the web page force...

Newbie

Plan Free/Premium Country Indonesia Device Realme 9 Pro+ Operating System Android 12   My Question or Issue I want to buy a premium account for 1 month, but every time I've verifie...

Vasil

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Changing the Volume while not being on the App

Hello, I use a OnePlus 8 Pro with android 12. I know that it used to be possible to change the volume of spotify connect on other devices, while not being on the spotify app. But somehow, now it is not possible anymore? Does anyone know if there are ...

Visitor

Hello, I use a OnePlus 8 Pro with android 12. I know that it used to be possible to change the volume of spotify connect on other devices, while not being on the spotify app. But somehow, now it is n...

dinomight

Spotify Star

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs gone, app won't show or play any songs or display playlists/artist pages etc.

PlanPremiumCountryGermanyDeviceSamsung A20Operating SystemAndroid 11 My Question or IssueFor the past day I have not been able to use the Spotify Android App in any way. I also use the app on my iPad and my computer with no issue, it's just my phone....

Newbie

Plan Premium Country Germany Device Samsung A20 Operating System Android 11   My Question or Issue For the past day I have not been able to use the Spotify Android App in any way. I al...

Lyubka

Moderator

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubleshooting

Unable to change track playtime or skip to particular time because cursor is not there.Unable to switch to previous song.Unable to get lyrics.  please help

Newbie

Unable to change track playtime or skip to particular time because cursor is not there. Unable to switch to previous song. Unable to get lyrics.    please help  

Alex

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing features (Lyrics and playback song color)

PlanPremiumDeviceHuawei Mate 10 LiteOperating SystemAndroid 8 My Question or IssueThere has been some problems with the app or maybe my account, I haven't tested other accounts on my phone, the playback (spotify miniplayer notif) color has never show...

Newbie

Plan Premium Device Huawei Mate 10 Lite Operating System Android 8   My Question or Issue There has been some problems with the app or maybe my account, I haven't tested other accounts o...

AlejaR

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Solved!! Spotify home screen showing way too big album icons

PlanPremiumCountry DeviceSamsung Galaxy note 9Operating SystemAndroid pie My Question or IssueMy Spotify home screen is showing very big album icons since last app update.

Casual Listener

Plan Premium Country   Device Samsung Galaxy note 9 Operating System Android pie   My Question or Issue My Spotify home screen is showing very big album icons since last app updat...

vaajy

Roadie

5446 Views

6 replies

0 likes

  • 5446 Views
  • 6 replies
  • 0 likes

Superuser Contribution Screen flickers when starting Spotify

PlanPremiumCountryGermanyDeviceHonor 9XOperating SystemAndroid 10 (EMUI 10.0.0.347) My Question or IssueAfter the latest update, I cannot start Spotify properly. When I try to start, then Spotify flickers. Not sure, what causes it or if it is just my...

Casual Listener

Plan Premium Country Germany Device Honor 9X Operating System Android 10 (EMUI 10.0.0.347)   My Question or Issue After the latest update, I cannot start Spotify properly. When I try t...

OscarDC

Moderator

1661 Views

3 replies

0 likes

  • 1661 Views
  • 3 replies
  • 0 likes

Superuser Contribution Prblema al buscar musica

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

Newbie

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

AlejaR

Moderator

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

Superuser Contribution I listen on the phone, I work on the PC. The song cuts out when I do something more demanding on the

PlanPremiumCountryCzech republicDevice(Samsung Galaxy A52s 5G)Operating System(Android 12 and Windows 11) My Question or IssueHi, my problem is poorly described. When I'm playing songs on my phone while working on my Windows PC. For example, if I ope...

Newbie

  Plan Premium Country Czech republic Device (Samsung Galaxy A52s 5G) Operating System (Android 12 and Windows 11)   My Question or Issue Hi, my problem is poorly described. &nb...

MihailY

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay feature not working in cellular streaming.

PlanPremiumCountryEgyptDevice(Samsung Galaxy A50.)Operating System(Andorid 11.) Recently i noticed that autoplay feature is not working in cellular streaming, it usually works if i opened the app with wifi and play song then change to cellular data, ...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy A50.) Operating System (Andorid 11.)   Recently i noticed that autoplay feature is not working in cellular streaming, it usually works ...

MihailY

Moderator

1437 Views

5 replies

0 likes

  • 1437 Views
  • 5 replies
  • 0 likes