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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6787 Views

0 replies

7 likes

  • 6787 Views
  • 0 replies
  • 7 likes

the app is totally broken on my phone only.

PlanPremiumCountryCanada Devicenote 20 ultra Operating System Android 12My Question or Issueso when i got to log in i hit the log in button and the app crashes nothing i do fixes it ive tried uninstalling reinstalling, I've cleared the cash, and rest...

Casual Listener

  Plan Premium Country Canada  Device note 20 ultra  Operating System  Android 12 My Question or Issue so when i got to log in i hit the log in button and the app crashe...

Taylith

Community Legend

508 Views

1 replies

1 likes

Android
Android 12
C
Cant log in
  • 508 Views
  • 1 replies
  • 1 likes

Superuser Contribution App crashes on android

PlanPremiumCountryCanada DeviceSamsung note 20 ultraOperating SystemAndroid My Question or IssueThe app crashes as soon as I hit the log in button. I'm trying to log in with my email but before I can put any email or password in it crashes and closed...

Casual Listener

  Plan Premium Country Canada  Device Samsung note 20 ultra Operating System Android    My Question or Issue The app crashes as soon as I hit the log in button. I'm try...

Jeremy

Spotify Legend

326 Views

1 replies

0 likes

Android
Log in problem
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing album after five songs and then starts playing something else

PlayPremiumCountryUSA DeviceSamsung Galaxy S21+Operating System My Question or IssueI start playing an album on Spotify in normal order, and after the fifth song, Spotify will stop playing the album and move on to "Radio based on album". Therefore, i...

Regular

Play Premium Country USA   Device Samsung Galaxy S21+ Operating System     My Question or Issue I start playing an album on Spotify in normal order, and after the fifth song...

Jeremy

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Low Resolution Album Art

PlanPremium CountryUK DeviceXperia 1 iii Operating SystemAndroid 12 My Question or IssueOn the album view the art is really low resolution. It looks awful on any album. The now playing screen on the other hand looks fine, anyone know how to fix this?

Gig Goer

Plan Premium   Country UK   Device Xperia 1 iii   Operating System Android 12   My Question or Issue On the album view the art is really low resolution. It looks aw...

taylors_f

Newbie

17446 Views

79 replies

13 likes

  • 17446 Views
  • 79 replies
  • 13 likes

I am unable to play any new song on my Spotify app

I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I can search a song, but when I click on it to play it, it wo...

Newbie

  I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I ...

Taylith

Community Legend

401 Views

1 replies

1 likes

  • 401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Player had disappeared

Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I cam stop it playing is to close the app.It's been going on a while...

Newbie

Hi,   The progress bar/player thing no longer appears in my app I can still play aos,  but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I ...

Skynebula

Regular

1851 Views

7 replies

2 likes

App & Features
  • 1851 Views
  • 7 replies
  • 2 likes

Superuser Contribution Unable to stream ANY podcasts on speakers

PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...

Music Fan

  Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.)   My Question or Issue Up until recently, ...

Chris587

Newbie

4353 Views

27 replies

0 likes

Casting
Echo Dot
Google Home
podcast problems
Podcasts
Podcasts error
  • 4353 Views
  • 27 replies
  • 0 likes

Superuser Contribution [Android][Connect] How can I Remove devices?

I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove access option from APPS but it didn't work.

Visitor

I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove acc...

Eni

Moderator

729 Views

1 replies

0 likes

Android
Connect
  • 729 Views
  • 1 replies
  • 0 likes

Android app no song displays as playing, but it is playing.

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I a...

Newbie

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the m...

MattSuda

Spotify Star

1602 Views

5 replies

2 likes

App & Features
  • 1602 Views
  • 5 replies
  • 2 likes

Spotify automatically removing most of the queue

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueThis only happens in the mobile app. I have a bluetooth device in my vehicle. What happens is that the phone will automatically connect to the...

Newbie

Plan Premium Country United States Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue This only happens in the mobile app. I have a bluetooth device in ...

Taylith

Community Legend

883 Views

1 replies

3 likes

  • 883 Views
  • 1 replies
  • 3 likes

Superuser Contribution Download using cellular

In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading. Is there something I can do about this? I have seen similar question from 2019 with no a...

Casual Listener

In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading.  Is there something I can do ab...

goofix

Casual Listener

7473 Views

4 replies

0 likes

  • 7473 Views
  • 4 replies
  • 0 likes

Cant play music from my playlist

I cant play music from my playlist it just give me a5 sec then stop help me please

Newbie

I cant play music from my playlist it just give me a5 sec then stop help me please 💔💔💔

Taylith

Community Legend

521 Views

1 replies

1 likes

App & Features
  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryBoliviaDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueI have problems with the lyrics, they are not showing on my phone, I used to have a Samsung Galaxy S8 and even on that phone I couldn't see the lyrics, I ...

Newbie

  Plan Premium Country Bolivia Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue I have problems with the lyrics, they are not showing on my phone, I u...

Eni

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back scroll bar and/or add jump to [letter]

In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature. It would also be good to have a jump to [letter] option...

Visitor

In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature.&nbsp...

Eni

Moderator

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume drops 10% - 20% every few seconds when casting to google home speaker

PlanPremium CountryGermany DeviceGoogle Home (Mini) Speaker My Question or IssueHi, when I am casting to my google home speakers the volume drops every few seconds. The Volume decreases like 10% - 20% for around one second and is then back to normal....

Newbie

Plan Premium   Country Germany   Device Google Home (Mini) Speaker   My Question or Issue Hi, when I am casting to my google home speakers the volume drops every few seconds....

OscarDC

Moderator

1521 Views

7 replies

1 likes

  • 1521 Views
  • 7 replies
  • 1 likes

Superuser Contribution None of the buttons and icons showing in the app.

So I recently updated my MIUI software on my Redmi Note 10 Pro. Now when I open Spotify, none of the buttons (play, shuffle, queue, etc...) And small icons such as the green downloaded indicator are showing. I've searched on the internet for people w...

Newbie

So I recently updated my MIUI software on my Redmi Note 10 Pro. Now when I open Spotify, none of the buttons (play, shuffle, queue, etc...) And small icons such as the green downloaded indicator are ...

Eni

Moderator

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo

PlanFreeCountrySpainDeviceOnePusOperating SystemAndroid 11 updated 01-01-2022My Question or IssueSpotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo.I have updated the latest radio-cd firmware and doesn't work.I can't access librar...

Casual Listener

Plan Free Country Spain Device OnePus Operating System Android 11 updated 01-01-2022 My Question or Issue Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo. I have up...

franpinera

Casual Listener

481 Views

2 replies

0 likes

Android
Car Bluetooth
Car Stereo
  • 481 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sorting by genre from phone and playing song to desktop breaks the app.

PlanPremiumCountryUnited StatesDevicePhone: Google Pixel 6 ProComputer: Windows 10, AMD processor/GPU (if for any reason it would matter)Operating SystemAndroid 12 and Windows 10 My Question or Issue When sorting by genre on my phone and using my des...

Newbie

Plan Premium Country United States Device Phone: Google Pixel 6 Pro Computer: Windows 10, AMD processor/GPU (if for any reason it would matter) Operating System Android 12 and Windows 10 &nb...

Jeremy

Spotify Legend

803 Views

1 replies

1 likes

Android
genre
Windows
  • 803 Views
  • 1 replies
  • 1 likes

App components are too large for low resolution screens

My Question or IssueWhen using Spotify (latest version as of now) with low resolution screens, the app components are just too large. They are barely usable at all, and in some scenarios completely unusable - see demo below. In these cases, I usually...

Newbie

My Question or Issue When using Spotify (latest version as of now) with low resolution screens, the app components are just too large. They are barely usable at all, and in some scenarios completely...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes