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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115214 Views

27 replies

4 likes

  • 115214 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231632 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231632 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591117 Views

79 replies

3 likes

  • 591117 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485606 Views

580 replies

42 likes

Account
Free
  • 485606 Views
  • 580 replies
  • 42 likes

Superuser Contribution Web Chrome player won't stoo cutting off my music.

PlanPremiumCountryAustraliaPhoneSamsung galaxy s21 ultra Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time i try and use this app, any music i play, plays for a few seconds and gets cut off my web chrome cast.I ha...

Visitor

Plan Premium Country Australia Phone Samsung galaxy s21 ultra  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time i try and use this a...

Eni

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shared tablet for 2 duo users: Login is cumbersome

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueContext: My parents share a duo premium account. They are using a shared Android tablet in ...

Visitor

Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Con...

AlejaR

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shown image in the notification center

When I open my notification center I see the image of the song that was last played, not the one I'm listening to, it does that with ads too

Visitor

When I open my notification center I see the image of the song that was last played, not the one I'm listening to, it does that with ads too

Eni

Moderator

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Try to play my artist's or play list and it keeps cutting to other artist's

Won't play my choices of music. Keeps going to music i would never listen toJust started doing this out of the blue .

Visitor

Won't play my choices of music. Keeps going to music i would never listen to Just started doing this out of the blue .

Vasil

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why I still see that I haven't paid????

I already made my payment, but still on the screen of my cell phone it appears that "my student account is paused" but in the app of my matebook it appears that it is not... what happened?

Newbie

I already made my payment, but still on the screen of my cell phone it appears that "my student account is paused" but in the app of my matebook it appears that it is not... what happened?

Yordan

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit song

I can't play any songs with the letter E next to them anymore even though I have the allows explicit music option ON in the settings

Visitor

I can't play any songs with the letter E next to them anymore even though I have the allows explicit music option ON in the settings

Lyubka

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files being erroneously flagged as unplayable

Android latest versionpremium This has been a bad issue for maybe a year now and its getting to the point where I wont be able to keep using spotify.Local files on the device are seemingly randomly flagged as unplayable and then skipped if they come ...

Casual Listener

Android latest version premium   This has been a bad issue for maybe a year now and its getting to the point where I wont be able to keep using spotify. Local files on the device are seeming...

Yordan

Moderator

683 Views

1 replies

0 likes

local files
  • 683 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Hey Spotify" feature not working on Android

Hello. I updated my Spotify and activated the "Hey Spotify" feature but nothing happens when I say "Hey Spotify..." with the app open AND after updating it. Normal voice search works and mic permission is on. I tried deactivating and then reactivatin...

Casual Listener

Hello. I updated my Spotify and activated the "Hey Spotify" feature but nothing happens when I say "Hey Spotify..." with the app open AND after updating it. Normal voice search works and mic permissi...

Stix2620

Casual Listener

30974 Views

46 replies

6 likes

  • 30974 Views
  • 46 replies
  • 6 likes

Superuser Contribution Unable to view queue on Android

Plan - Premium IndividualCountry - UK Device - Pixel 7 / iPhone XR / Macbook Pro 2019Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1 My Question or IssueOften when I finish listening to a playlist, a new playlist will start automat...

Casual Listener

Plan - Premium Individual Country - UK   Device - Pixel 7 / iPhone XR / Macbook Pro 2019 Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1    My Question or...

uchechie

Casual Listener

1055 Views

5 replies

0 likes

  • 1055 Views
  • 5 replies
  • 0 likes

Superuser Contribution pourquoi mob spotify bug ?

lorsque que je lance l'appli tout se passe bien puis je passe les musics et celles si restent figé, les paroles ne s'affichent pas et je ne peux pas mettre pause

Visitor

lorsque que je lance l'appli tout se passe bien puis je passe les musics et celles si restent figé, les paroles ne s'affichent pas et je ne peux pas mettre pause

OscarDC

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant see filter button in liked songs

PlanPremiumCountryNetherlands DevicePoco X4 Pro 5G Operating SystemAndroid My Question or IssueI cant seem to getting the filter options to show in the liked song parts

Casual Listener

Plan Premium Country Netherlands   Device Poco X4 Pro 5G   Operating System Android   My Question or Issue I cant seem to getting the filter options to show in the liked so...

bowlingboy

Casual Listener

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Scroll Genre Filter in Liked Playlist

Hello all,Season's greetings!I've had this issue for a couple months but never really worried about it. Basically, the title says it all; I can't get to the rest of the genres, inly the first four or five.I've tried restarting but it seems to be an a...

Regular

Hello all, Season's greetings! I've had this issue for a couple months but never really worried about it. Basically, the title says it all; I can't get to the rest of the genres, inly the first f...

Joan

Moderator

908 Views

2 replies

0 likes

  • 908 Views
  • 2 replies
  • 0 likes

Superuser Contribution Plays one song and then stops but says playlist is still going

I've noticed that every time I open the app and I stopped in the middle of a playlist, and hit play, it will play one song(or rest of the song) and then stop. It still shows the sound bars next to the playlist indicating its still going but it doesnt...

Visitor

I've noticed that every time I open the app and I stopped in the middle of a playlist, and hit play, it will play one song(or rest of the song) and then stop. It still shows the sound bars next to th...

Alex

Spotify Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cómo dar de baja una cuenta que no es mía pero estoy pagando con mi tarjeta

Presté mi cuenta de banco para que pagara Spotify premium, pero ya no tengo contacto con la persona y me sigue haciendo cargos a la tarjeta

Visitor

Presté mi cuenta de banco para que pagara Spotify premium, pero ya no tengo contacto con la persona y me sigue haciendo cargos a la tarjeta

Alex

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution My 215h long playlist is causing problems.

PlanPremiumCountryFinlandDevice(Xiaomi mi 9t and Windows Desktop computer)Operating System(Android 10, Windows 10) My Question or IssueMy 215 hours long playlist makes my android app act weird like when i pause the track for a long time it will play ...

Newbie

Plan Premium Country Finland Device (Xiaomi mi 9t and Windows Desktop computer) Operating System (Android 10, Windows 10)   My Question or Issue My 215 hours long playlist makes my and...

Lyubka

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Bar missing on android

PlanPremiumCountrySouth Africa DeviceOppo A53sOperating SystemAndroid 12 My Question or IssueMy Play bar disappears on my app regularly the only way I can get it back is by opening the desktop app changing device to desktop app and then back to the p...

Casual Listener

Plan Premium Country South Africa   Device Oppo A53s Operating System Android 12   My Question or Issue My Play bar disappears on my app regularly the only way I can get it back ...

thisappispissingmeof

Casual Listener

4638 Views

8 replies

1 likes

  • 4638 Views
  • 8 replies
  • 1 likes

Superuser Contribution Crossfade activates even when playing sequential tracks in an album

PlanPremium FamilyCountryUnited StatesDeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 13App Version8.7.90.544 My Question or IssueWhen I play an album sequentially (shuffle is off) with crossfade activated, the crossfade activates regardless...

Casual Listener

Plan Premium Family Country United States Device Samsung Galaxy Note20 Ultra Operating System Android 13 App Version 8.7.90.544   My Question or Issue When I play an album sequential...

Bigg_Bill7

Regular

5017 Views

10 replies

4 likes

Android 13
bug
Crossfade
iOS
ipados
playback
Samsung
sequential tracks
  • 5017 Views
  • 10 replies
  • 4 likes

Superuser Contribution there's something wrong with my playlist

Throughout this post, I have the playlist on repeat overall. So basically what happened was that I would play a song that would be in the middle of the playlist, would go to other apps for a while. By the time I go back to spotify to continue playing...

Newbie

Throughout this post, I have the playlist on repeat overall.  So basically what happened was that I would play a song that would be in the middle of the playlist, would go to other apps for a wh...

Vasil

Moderator

474 Views

1 replies

0 likes

Bug Playlist
  • 474 Views
  • 1 replies
  • 0 likes