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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386242 Views

544 replies

34 likes

Account
Free
  • 386242 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8005 Views

0 replies

7 likes

  • 8005 Views
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  • 7 likes

Superuser Contribution Unable to initiate premium payment

PlanFree/PremiumCountryIndonesiaDeviceRealme 9 Pro+Operating SystemAndroid 12 My Question or IssueI want to buy a premium account for 1 month, but every time I've verified my payment method with the OTP verification and everything, the web page force...

Newbie

Plan Free/Premium Country Indonesia Device Realme 9 Pro+ Operating System Android 12   My Question or Issue I want to buy a premium account for 1 month, but every time I've verifie...

Vasil

Moderator

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Changing the Volume while not being on the App

Hello, I use a OnePlus 8 Pro with android 12. I know that it used to be possible to change the volume of spotify connect on other devices, while not being on the spotify app. But somehow, now it is not possible anymore? Does anyone know if there are ...

Visitor

Hello, I use a OnePlus 8 Pro with android 12. I know that it used to be possible to change the volume of spotify connect on other devices, while not being on the spotify app. But somehow, now it is n...

dinomight

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs gone, app won't show or play any songs or display playlists/artist pages etc.

PlanPremiumCountryGermanyDeviceSamsung A20Operating SystemAndroid 11 My Question or IssueFor the past day I have not been able to use the Spotify Android App in any way. I also use the app on my iPad and my computer with no issue, it's just my phone....

Newbie

Plan Premium Country Germany Device Samsung A20 Operating System Android 11   My Question or Issue For the past day I have not been able to use the Spotify Android App in any way. I al...

Lyubka

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
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Superuser Contribution Troubleshooting

Unable to change track playtime or skip to particular time because cursor is not there.Unable to switch to previous song.Unable to get lyrics.  please help

Newbie

Unable to change track playtime or skip to particular time because cursor is not there. Unable to switch to previous song. Unable to get lyrics.    please help  

Alex

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing features (Lyrics and playback song color)

PlanPremiumDeviceHuawei Mate 10 LiteOperating SystemAndroid 8 My Question or IssueThere has been some problems with the app or maybe my account, I haven't tested other accounts on my phone, the playback (spotify miniplayer notif) color has never show...

Newbie

Plan Premium Device Huawei Mate 10 Lite Operating System Android 8   My Question or Issue There has been some problems with the app or maybe my account, I haven't tested other accounts o...

AlejaR

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Spotify home screen showing way too big album icons

PlanPremiumCountry DeviceSamsung Galaxy note 9Operating SystemAndroid pie My Question or IssueMy Spotify home screen is showing very big album icons since last app update.

Casual Listener

Plan Premium Country   Device Samsung Galaxy note 9 Operating System Android pie   My Question or Issue My Spotify home screen is showing very big album icons since last app updat...

vaajy

Roadie

5389 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Screen flickers when starting Spotify

PlanPremiumCountryGermanyDeviceHonor 9XOperating SystemAndroid 10 (EMUI 10.0.0.347) My Question or IssueAfter the latest update, I cannot start Spotify properly. When I try to start, then Spotify flickers. Not sure, what causes it or if it is just my...

Casual Listener

Plan Premium Country Germany Device Honor 9X Operating System Android 10 (EMUI 10.0.0.347)   My Question or Issue After the latest update, I cannot start Spotify properly. When I try t...

OscarDC

Moderator

1578 Views

3 replies

0 likes

  • 1578 Views
  • 3 replies
  • 0 likes

Superuser Contribution Prblema al buscar musica

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

Newbie

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

AlejaR

Moderator

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Superuser Contribution I listen on the phone, I work on the PC. The song cuts out when I do something more demanding on the

PlanPremiumCountryCzech republicDevice(Samsung Galaxy A52s 5G)Operating System(Android 12 and Windows 11) My Question or IssueHi, my problem is poorly described. When I'm playing songs on my phone while working on my Windows PC. For example, if I ope...

Newbie

  Plan Premium Country Czech republic Device (Samsung Galaxy A52s 5G) Operating System (Android 12 and Windows 11)   My Question or Issue Hi, my problem is poorly described. &nb...

MihailY

Moderator

367 Views

1 replies

0 likes

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Solved!!Superuser Contribution Autoplay feature not working in cellular streaming.

PlanPremiumCountryEgyptDevice(Samsung Galaxy A50.)Operating System(Andorid 11.) Recently i noticed that autoplay feature is not working in cellular streaming, it usually works if i opened the app with wifi and play song then change to cellular data, ...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy A50.) Operating System (Andorid 11.)   Recently i noticed that autoplay feature is not working in cellular streaming, it usually works ...

MihailY

Moderator

1373 Views

5 replies

0 likes

  • 1373 Views
  • 5 replies
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Solved!!Superuser Contribution Static on headphones

PlanStudent CountryCanadaDevice Samsung A03s Operating SystemAndroid s12 My Question For the past month I've been have static when listening with headphones. I've tried 3 pairs ( 2 wires one wireless) they all worked fine with all other apps. Both ph...

Visitor

Plan Student  Country Canada Device  Samsung A03s  Operating System Android s12   My Question  For the past month I've been have static when listening with headphon...

AlejaR

Moderator

2013 Views

3 replies

0 likes

  • 2013 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android troubleshooting

Country India DeviceSamsung Galaxy M51Operating SystemAndroid My Question or IssueUnable to play single tracks

Visitor

  Country India    Device Samsung Galaxy M51 Operating System Android    My Question or Issue Unable to play single tracks   

AlejaR

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution using cell phone as remote

Spotify Connect works from my desktop computer allowing me to choose different speakers, including my smart phone. I had this capability on my smart phone but now it does not function. Using the smart phone, no other speaker is listed. have re-instal...

Casual Listener

Spotify Connect works from my desktop computer allowing me to choose different speakers, including my smart phone.  I had this capability on my smart phone but now it does not function.  Us...

Elena

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Developer] The new progress bar in pull down widget does not look right

To start: I am a UI developer, I am not trying to be inappropriate, I am just genuinely bothered by this design choice. A few weeks ago I started noticing a change in the pull down bar Spotify widget on my Android phone. When the song is playing, the...

Casual Listener

To start: I am a UI developer, I am not trying to be inappropriate, I am just genuinely bothered by this design choice.   A few weeks ago I started noticing a change in the pull down bar Spoti...

Kiril

Moderator

2804 Views

3 replies

2 likes

Android
Developer
  • 2804 Views
  • 3 replies
  • 2 likes

Superuser Contribution mobile app goes dark

PlanPremiumCountry USA Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app goes dark whenever I press to play a song. It does not malfunction on desktop.

Visitor

Plan Premium Country USA   Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue&n...

Yordan

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution problemas en la reproducción de música

Activo la aplicación desde mi cel android, y se corta la reproducción sin que se apague el cel. Se interrumpe de manera aleatoria.Antes no me sucedía. Celular funciona correctamente, tanto con Wifi como con 4G

Casual Listener

Activo la aplicación desde mi cel android, y se corta la reproducción sin que se apague el cel. Se interrumpe de manera aleatoria. Antes no me sucedía. Celular funciona correctamente, tanto con Wifi...

MihailY

Moderator

525 Views

3 replies

1 likes

  • 525 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Album like Pink Floyd - The Wall - pauses between songs

PlanPremiumCountryDenmark DeviceGoogle Nest speakers and Chromecast Operating System My Question or IssueWhen playing on my One Plus Android phone I get to listen to the album as it is intended from the artist, that is with no pause between songs. Wh...

Casual Listener

Plan Premium Country Denmark  Device Google Nest speakers and Chromecast  Operating System     My Question or Issue When playing on my One Plus Android phone I get to li...

DragonDK

Casual Listener

1615 Views

2 replies

0 likes

  • 1615 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see play button or progress bar

PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemAndroid 10 My Question or IssueI'm having some problems with the interface. As you can see in the attached image, the play/pause button is a big white circle (I can only briefly see the ic...

Music Fan

Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System Android 10   My Question or Issue I'm having some problems with the interface. As you can see in the attached image...

OscarDC

Moderator

45518 Views

20 replies

0 likes

Android
Interface
Play Button
visible
  • 45518 Views
  • 20 replies
  • 0 likes

Superuser Contribution Adding a song to queue while it's playing often makes it start in the middle

PlanPremiumCountryUnited States DeviceMotorola moto g stylus My Question or IssueRecently when I add a song to queue while it's playing, it will start somewhere in the middle when it plays again. I add the songs to queue from the three dots in the to...

Newbie

Plan Premium Country United States   Device Motorola moto g stylus    My Question or Issue Recently when I add a song to queue while it's playing, it will start somewhere in t...

Alex

Spotify Legend

1554 Views

1 replies

0 likes

  • 1554 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Someone takes part on ... device"

PlanPremiumCountryGermanyDeviceMoto G9 PowerOperating SystemAndroid 11 My Question or IssueRecently every time I open the Spotify-App it says "/Someone/ is taking part on /some device/" ("Nadja is taking part on BeatPill+" --> Join Session?) (see att...

Casual Listener

Plan Premium Country Germany Device Moto G9 Power Operating System Android 11     My Question or Issue Recently every time I open the Spotify-App it says "/Someone/ is taking par...

MihailY

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes