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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374900 Views

541 replies

34 likes

Account
Free
  • 374900 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

  • 7495 Views
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  • 7 likes

Superuser Contribution mobile app goes dark

PlanPremiumCountry USA Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app goes dark whenever I press to play a song. It does not malfunction on desktop.

Visitor

Plan Premium Country USA   Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue&n...

Yordan

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution problemas en la reproducción de música

Activo la aplicación desde mi cel android, y se corta la reproducción sin que se apague el cel. Se interrumpe de manera aleatoria.Antes no me sucedía. Celular funciona correctamente, tanto con Wifi como con 4G

Casual Listener

Activo la aplicación desde mi cel android, y se corta la reproducción sin que se apague el cel. Se interrumpe de manera aleatoria. Antes no me sucedía. Celular funciona correctamente, tanto con Wifi...

MihailY

Moderator

495 Views

3 replies

1 likes

  • 495 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Album like Pink Floyd - The Wall - pauses between songs

PlanPremiumCountryDenmark DeviceGoogle Nest speakers and Chromecast Operating System My Question or IssueWhen playing on my One Plus Android phone I get to listen to the album as it is intended from the artist, that is with no pause between songs. Wh...

Casual Listener

Plan Premium Country Denmark  Device Google Nest speakers and Chromecast  Operating System     My Question or Issue When playing on my One Plus Android phone I get to li...

DragonDK

Casual Listener

1560 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see play button or progress bar

PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemAndroid 10 My Question or IssueI'm having some problems with the interface. As you can see in the attached image, the play/pause button is a big white circle (I can only briefly see the ic...

Music Fan

Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System Android 10   My Question or Issue I'm having some problems with the interface. As you can see in the attached image...

OscarDC

Moderator

45108 Views

20 replies

0 likes

Android
Interface
Play Button
visible
  • 45108 Views
  • 20 replies
  • 0 likes

Superuser Contribution Adding a song to queue while it's playing often makes it start in the middle

PlanPremiumCountryUnited States DeviceMotorola moto g stylus My Question or IssueRecently when I add a song to queue while it's playing, it will start somewhere in the middle when it plays again. I add the songs to queue from the three dots in the to...

Newbie

Plan Premium Country United States   Device Motorola moto g stylus    My Question or Issue Recently when I add a song to queue while it's playing, it will start somewhere in t...

Alex

Spotify Legend

1496 Views

1 replies

0 likes

  • 1496 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Someone takes part on ... device"

PlanPremiumCountryGermanyDeviceMoto G9 PowerOperating SystemAndroid 11 My Question or IssueRecently every time I open the Spotify-App it says "/Someone/ is taking part on /some device/" ("Nadja is taking part on BeatPill+" --> Join Session?) (see att...

Casual Listener

Plan Premium Country Germany Device Moto G9 Power Operating System Android 11     My Question or Issue Recently every time I open the Spotify-App it says "/Someone/ is taking par...

MihailY

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] LIKE and HIDE buttons are REVERSED in Car Mode Player Screen

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 10 My Question or IssueThere is a DESIGN BUG with the player buttons on the CAR MODE player screen. In BOTH the Non-Car Mode (Regular mode) and also in the drop-down notification panel player...

Music Fan

Plan Premium Country USA Device Pixel 4a Operating System Android 10   My Question or Issue There is a DESIGN BUG with the player buttons on the CAR MODE player screen.   In BOT...

Alex

Spotify Legend

809 Views

1 replies

0 likes

car mode
hide
like
  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone wont play music, cant see playlists, even after clean re-install

Im on spotify premium, an android phone, and signing in with facebook every time.ive tried on wifi and on mobile data, ive tried playing songs from my pc and setting them to "listen on another device" to my phone and that doesnt work.i cant see any a...

Casual Listener

Im on spotify premium, an android phone, and signing in with facebook every time. ive tried on wifi and on mobile data, ive tried playing songs from my pc and setting them to "listen on another devi...

MihailY

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with the latest versione of the app and Bluetooth

Hi,I have a problem with the latest app (the old app work like charm) for Android and the bluetooth of my car (Alfa Romeo Giulietta equipped with uConnect 6.5 live).The music don't start and if I start manualy it stop after a few secons. Also it don'...

Newbie

Hi, I have a problem with the latest app (the old app work like charm) for Android and the bluetooth of my car (Alfa Romeo Giulietta equipped with uConnect 6.5 live). The music don't start and if I...

Stayfrostymccoy

Newbie

8183 Views

7 replies

4 likes

android 8.0
New app don't work
uconnect
  • 8183 Views
  • 7 replies
  • 4 likes

Equalizer not working

Hi!So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access the equalizer besides using a 3rd party app?

Newbie

Hi! So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access th...

281 Views

0 replies

0 likes

Equalizer
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  • 0 likes

Solved!!Superuser Contribution Can't play Daft Punk on any of my Spotify apps

PlanPremiumCountryUnited States My Question or IssueFor months I haven't been able to play any daft punk songs on my spotify account. This problem carries over from my phone, to my laptop, and to my ps4. Whenever I try to play a song, it stops for a ...

Newbie

Plan Premium Country United States   My Question or Issue For months I haven't been able to play any daft punk songs on my spotify account. This problem carries over from my phone, to my l...

Lyubka

Moderator

795 Views

3 replies

0 likes

  • 795 Views
  • 3 replies
  • 0 likes

Superuser Contribution "No Network Connection Available" message in WiFi connected phone

My android phone (Samsung M02) has spotify premium account. Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime tillmusic plays. I also tried reinstalling app but no luck...

Gig Goer

My android phone (Samsung M02) has spotify premium account.  Recently I noticed that spotify freezes and doesn't play songs. My phone is connected to wifi but still I have to wait for sometime t...

Alex

Spotify Legend

3201 Views

34 replies

0 likes

No Network Connection Available
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  • 34 replies
  • 0 likes

Download logo missing when viewing albums

PlanPremiumCountryAustralia DeviceSamsung A5Operating System(Android 8.0.0) My Question or IssueHi, after I have added songs to a playlist which is set to auto download all songs, the individual tracks do not show the green download logo when I view ...

Visitor

Plan Premium Country Australia  Device Samsung A5 Operating System (Android 8.0.0)   My Question or Issue Hi, after I have added songs to a playlist which is set to auto down...

Math004

Casual Listener

466 Views

1 replies

1 likes

  • 466 Views
  • 1 replies
  • 1 likes

Cannot Open JRE Podcast or any other Podcast

Plan: premium Country: UK Device: One Plus 10 ProI just moved here. I have reinstalled the app. It shows the category of Podcasts but does not show the Podcasts themselves. I cannot view any podcasts even though I am in the UK. Please help

Newbie

Plan: premium  Country: UK  Device: One Plus 10 Pro I just moved here. I have reinstalled the app. It shows the category of Podcasts but does not show the Podcasts themselves. I cannot v...

Nico

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Speech command disappeared!

Ability to use voice for search or playback is gone. No idea why. Using S21 Ultra phone and shows that Spotify has all permissions for voice.... But no, even the microphone icon is gone.This happened a few months ago.Any ideas?

Visitor

Ability to use voice for search or playback is gone.  No idea why. Using S21 Ultra phone and shows that Spotify has all permissions for voice.... But no, even the microphone icon is gone. This ...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Android crashed after phone reboot

After the last update, every time I reboot the phone Spotify crashes. The only solution is to reinstall the app, but again, if I reboot, it will crash over and over again

Casual Listener

After the last update, every time I reboot the phone Spotify crashes. The only solution is to reinstall the app, but again, if I reboot, it will crash over and over again

Lyubka

Moderator

1614 Views

3 replies

1 likes

  • 1614 Views
  • 3 replies
  • 1 likes

Superuser Contribution No ability to stop songs coming up in daily playlists

The title is pretty self explanatory, you can't stop songs from coming up in daily mixes. While I do understand that there is a "hide this song" feature on mobile to prevent a particular song coming up, it still does come up in the playlist (and some...

Music Fan

The title is pretty self explanatory, you can't stop songs from coming up in daily mixes. While I do understand that there is a "hide this song" feature on mobile to prevent a particular song coming ...

Vasil

Moderator

2461 Views

7 replies

4 likes

hide
Hide this song
reccomendations
Remove song
  • 2461 Views
  • 7 replies
  • 4 likes

Superuser Contribution Does Spotify support 360 audio?

I'm using Samsung Galaxy Buds2 most of the time that I listen to Spotify and they just got updated to support Samsung 360 audio via Dolby Atmos. Does Spotify support 360 audio? I'm on android and mobile.

Casual Listener

I'm using Samsung Galaxy Buds2 most of the time that I listen to Spotify and they just got updated to support Samsung 360 audio via Dolby Atmos. Does Spotify support 360 audio? I'm on android and mob...

Lyubka

Moderator

23998 Views

4 replies

9 likes

  • 23998 Views
  • 4 replies
  • 9 likes