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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375430 Views

541 replies

34 likes

Account
Free
  • 375430 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Superuser Contribution Reshuffling on Android.

Hello! I am wondering how I can reshuffle my playlists on Android?When I open the app it'll continue playing the track I was listening to last, and after that it will go to the first, second, third tracks etc. of the last shuffle. It's always the sam...

Visitor

Hello!   I am wondering how I can reshuffle my playlists on Android? When I open the app it'll continue playing the track I was listening to last, and after that it will go to the first, se...

Lyubka

Moderator

722 Views

7 replies

0 likes

  • 722 Views
  • 7 replies
  • 0 likes

Superuser Contribution Interaction between Google Smart Lock and Spotify

Hi everyone I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone. Here is what I have observed: 1: Completed factory reset on Android phone.2: Set-up phone again after ...

Newbie

Hi everyone   I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone.  Here is what I have observed: &nbsp...

Vasil

Moderator

1910 Views

1 replies

1 likes

  • 1910 Views
  • 1 replies
  • 1 likes

Superuser Contribution Added to que notification bubble hidden behind keyboard in Andoid

When we add song to que directly from search tab by swiping the song right,the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and there is no option other then going to que section a...

Newbie

When we add song to que directly from search tab by swiping the song right, the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and...

Lyubka

Moderator

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution really weird aesthetic change

PlanFreeCountryUSDevice(Galaxy A13 5G) My Question or IssueSome really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song previews are gone, and i cant see song covers either. The edit playlist button is al...

Newbie

  Plan Free Country US Device (Galaxy A13 5G)   My Question or Issue Some really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song prev...

Lyubka

Moderator

555 Views

1 replies

1 likes

  • 555 Views
  • 1 replies
  • 1 likes

Superuser Contribution Usability issue: unable to save radio from radio page.

On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point for me since I mostly listen to radios. PlanPremiumCo...

Regular

On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point fo...

Alex

Spotify Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to initiate premium payment

PlanFree/PremiumCountryIndonesiaDeviceRealme 9 Pro+Operating SystemAndroid 12 My Question or IssueI want to buy a premium account for 1 month, but every time I've verified my payment method with the OTP verification and everything, the web page force...

Newbie

Plan Free/Premium Country Indonesia Device Realme 9 Pro+ Operating System Android 12   My Question or Issue I want to buy a premium account for 1 month, but every time I've verifie...

Vasil

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Changing the Volume while not being on the App

Hello, I use a OnePlus 8 Pro with android 12. I know that it used to be possible to change the volume of spotify connect on other devices, while not being on the spotify app. But somehow, now it is not possible anymore? Does anyone know if there are ...

Visitor

Hello, I use a OnePlus 8 Pro with android 12. I know that it used to be possible to change the volume of spotify connect on other devices, while not being on the spotify app. But somehow, now it is n...

dinomight

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs gone, app won't show or play any songs or display playlists/artist pages etc.

PlanPremiumCountryGermanyDeviceSamsung A20Operating SystemAndroid 11 My Question or IssueFor the past day I have not been able to use the Spotify Android App in any way. I also use the app on my iPad and my computer with no issue, it's just my phone....

Newbie

Plan Premium Country Germany Device Samsung A20 Operating System Android 11   My Question or Issue For the past day I have not been able to use the Spotify Android App in any way. I al...

Lyubka

Moderator

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubleshooting

Unable to change track playtime or skip to particular time because cursor is not there.Unable to switch to previous song.Unable to get lyrics.  please help

Newbie

Unable to change track playtime or skip to particular time because cursor is not there. Unable to switch to previous song. Unable to get lyrics.    please help  

Alex

Spotify Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing features (Lyrics and playback song color)

PlanPremiumDeviceHuawei Mate 10 LiteOperating SystemAndroid 8 My Question or IssueThere has been some problems with the app or maybe my account, I haven't tested other accounts on my phone, the playback (spotify miniplayer notif) color has never show...

Newbie

Plan Premium Device Huawei Mate 10 Lite Operating System Android 8   My Question or Issue There has been some problems with the app or maybe my account, I haven't tested other accounts o...

AlejaR

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Spotify home screen showing way too big album icons

PlanPremiumCountry DeviceSamsung Galaxy note 9Operating SystemAndroid pie My Question or IssueMy Spotify home screen is showing very big album icons since last app update.

Casual Listener

Plan Premium Country   Device Samsung Galaxy note 9 Operating System Android pie   My Question or Issue My Spotify home screen is showing very big album icons since last app updat...

vaajy

Roadie

5359 Views

6 replies

0 likes

  • 5359 Views
  • 6 replies
  • 0 likes

Superuser Contribution Screen flickers when starting Spotify

PlanPremiumCountryGermanyDeviceHonor 9XOperating SystemAndroid 10 (EMUI 10.0.0.347) My Question or IssueAfter the latest update, I cannot start Spotify properly. When I try to start, then Spotify flickers. Not sure, what causes it or if it is just my...

Casual Listener

Plan Premium Country Germany Device Honor 9X Operating System Android 10 (EMUI 10.0.0.347)   My Question or Issue After the latest update, I cannot start Spotify properly. When I try t...

OscarDC

Moderator

1499 Views

3 replies

0 likes

  • 1499 Views
  • 3 replies
  • 0 likes

Superuser Contribution Prblema al buscar musica

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

Newbie

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

AlejaR

Moderator

517 Views

3 replies

0 likes

  • 517 Views
  • 3 replies
  • 0 likes

Superuser Contribution I listen on the phone, I work on the PC. The song cuts out when I do something more demanding on the

PlanPremiumCountryCzech republicDevice(Samsung Galaxy A52s 5G)Operating System(Android 12 and Windows 11) My Question or IssueHi, my problem is poorly described. When I'm playing songs on my phone while working on my Windows PC. For example, if I ope...

Newbie

  Plan Premium Country Czech republic Device (Samsung Galaxy A52s 5G) Operating System (Android 12 and Windows 11)   My Question or Issue Hi, my problem is poorly described. &nb...

MihailY

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay feature not working in cellular streaming.

PlanPremiumCountryEgyptDevice(Samsung Galaxy A50.)Operating System(Andorid 11.) Recently i noticed that autoplay feature is not working in cellular streaming, it usually works if i opened the app with wifi and play song then change to cellular data, ...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy A50.) Operating System (Andorid 11.)   Recently i noticed that autoplay feature is not working in cellular streaming, it usually works ...

MihailY

Moderator

1309 Views

5 replies

0 likes

  • 1309 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Static on headphones

PlanStudent CountryCanadaDevice Samsung A03s Operating SystemAndroid s12 My Question For the past month I've been have static when listening with headphones. I've tried 3 pairs ( 2 wires one wireless) they all worked fine with all other apps. Both ph...

Visitor

Plan Student  Country Canada Device  Samsung A03s  Operating System Android s12   My Question  For the past month I've been have static when listening with headphon...

AlejaR

Moderator

1949 Views

3 replies

0 likes

  • 1949 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android troubleshooting

Country India DeviceSamsung Galaxy M51Operating SystemAndroid My Question or IssueUnable to play single tracks

Visitor

  Country India    Device Samsung Galaxy M51 Operating System Android    My Question or Issue Unable to play single tracks   

AlejaR

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution using cell phone as remote

Spotify Connect works from my desktop computer allowing me to choose different speakers, including my smart phone. I had this capability on my smart phone but now it does not function. Using the smart phone, no other speaker is listed. have re-instal...

Casual Listener

Spotify Connect works from my desktop computer allowing me to choose different speakers, including my smart phone.  I had this capability on my smart phone but now it does not function.  Us...

Elena

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Developer] The new progress bar in pull down widget does not look right

To start: I am a UI developer, I am not trying to be inappropriate, I am just genuinely bothered by this design choice. A few weeks ago I started noticing a change in the pull down bar Spotify widget on my Android phone. When the song is playing, the...

Casual Listener

To start: I am a UI developer, I am not trying to be inappropriate, I am just genuinely bothered by this design choice.   A few weeks ago I started noticing a change in the pull down bar Spoti...

Kiril

Moderator

2604 Views

3 replies

2 likes

Android
Developer
  • 2604 Views
  • 3 replies
  • 2 likes

Superuser Contribution mobile app goes dark

PlanPremiumCountry USA Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app goes dark whenever I press to play a song. It does not malfunction on desktop.

Visitor

Plan Premium Country USA   Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue&n...

Yordan

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes