Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107328 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217210 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571255 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470686 Views
577 replies
40 likes
PlanFreeCountryindiaDeviceSamsung a22Operating SystemAndroid version 12 My Question or IssueLike every time I close the app. Songs wont play no more on the playlist and i need to manually select another song to make it work again. please fix this bug...
Plan Free Country india Device Samsung a22 Operating System Android version 12 My Question or Issue Like every time I close the app. Songs wont play no more on the playlist a...
Moderator
3349 Views
12 replies
6 likes
When selecting my daily or weekly playlists I am able to select any song on the list. However, when closing the app and reopening it, all of the playlists are now stuck on shuffle. I am not a premium member of Spotify. I've seen this issue many times...
When selecting my daily or weekly playlists I am able to select any song on the list. However, when closing the app and reopening it, all of the playlists are now stuck on shuffle. I am not a premium...
Casual Listener
733 Views
2 replies
0 likes
Songs won't skip or play however will play podcast however not my personal playlist
Songs won't skip or play however will play podcast however not my personal playlist
Moderator
368 Views
1 replies
0 likes
For the last 3~5 days, spotify has been crashed, usually after playing 1 track. As you can see in the screenshot, the playlist is playing, but nothing is playing (I will clarify: after I went back to the application)
For the last 3~5 days, spotify has been crashed, usually after playing 1 track. As you can see in the screenshot, the playlist is playing, but nothing is playing (I will clarify: after I went back to...
Moderator
575 Views
1 replies
0 likes
Hello, on one account that I own I have some issues. I play a song and then after 10 seconds is suddenly interrupted by a song that I never listened. Reinstall and restart were already Please help
Hello, on one account that I own I have some issues. I play a song and then after 10 seconds is suddenly interrupted by a song that I never listened. Reinstall and restart were already Please help
Moderator
290 Views
1 replies
0 likes
When i press shuffle button in favourite songs playlist got message about premium. But i already in premium account.
When i press shuffle button in favourite songs playlist got message about premium. But i already in premium account.
Moderator
351 Views
1 replies
0 likes
Eu quero o meu reembolso
Eu quero o meu reembolso
Moderator
332 Views
1 replies
0 likes
Hello, while random was playing the playlist somehow; when I delete a song from the playlist, it actually deletes that song; but there was a situation where it played again as if it was on a random list.PlanPremiumCountryTurkey DeviceXiami Redmi 9cOp...
Hello, while random was playing the playlist somehow; when I delete a song from the playlist, it actually deletes that song; but there was a situation where it played again as if it was on a random l...
Spotify Star
422 Views
1 replies
0 likes
Using app on different android devices the volume changes automatically. Some times even a few times during the same song
Using app on different android devices the volume changes automatically. Some times even a few times during the same song
Moderator
460 Views
1 replies
0 likes
Just got all my local files working. Now wondering how to add the album art.
Just got all my local files working. Now wondering how to add the album art.
Moderator
686 Views
1 replies
0 likes
Aparece que mi contraseña y correo no coinciden, sin embargo inicié sesión desde mi computadora y ahí no hubo problema, quiere decir que los datos sí coinciden, ya desinstalé la app en mi móvil y sigue apareciendo error.
Aparece que mi contraseña y correo no coinciden, sin embargo inicié sesión desde mi computadora y ahí no hubo problema, quiere decir que los datos sí coinciden, ya desinstalé la app en mi móvil y sig...
Moderator
661 Views
1 replies
0 likes
Opens in web page says check connection when try open in app
Opens in web page says check connection when try open in app
Moderator
410 Views
1 replies
0 likes
I can't pay it says wrong country
I can't pay it says wrong country
Spotify Legend
338 Views
1 replies
0 likes
Brak przycisków sterowania utworów na zablokowanym ekranie Androida.
Brak przycisków sterowania utworów na zablokowanym ekranie Androida.
Moderator
409 Views
1 replies
0 likes
I will get on spotify on my Samsung a51 and it will be blank and a square large compared to the normal dot will appear
I will get on spotify on my Samsung a51 and it will be blank and a square large compared to the normal dot will appear
Moderator
975 Views
3 replies
1 likes
PlanPremium (individual)CountryIndiaDeviceOnePlus Nord CE 2 lite 5GOperating SystemAndroid 12 (security update 5 Oct 2022)Spotify version8.7.88.496My IssueThe Spotify app seems to be working perfectly on mobile data however the app starts acting weir...
Plan Premium (individual) Country India Device OnePlus Nord CE 2 lite 5G Operating System Android 12 (security update 5 Oct 2022) Spotify version 8.7.88.496 My Issue The Spotify app seem...
Moderator
3354 Views
11 replies
0 likes
PlanFreeCountryPolandDeviceMotorola Moto G6Operating SystemAndroid 9 My Question or IssueEvery time I try to view my spotify wrapped the app either crashes within a few seconds, the slide is not displaying properly (attached picture) or I get to see ...
Plan Free Country Poland Device Motorola Moto G6 Operating System Android 9 My Question or Issue Every time I try to view my spotify wrapped the app either crashes within a few secon...
Casual Listener
14349 Views
28 replies
33 likes
When my music have 4 minutes, I can listen nothing for 6 minutes
When my music have 4 minutes, I can listen nothing for 6 minutes
Moderator
316 Views
1 replies
0 likes
The video is not running in my Spotify account
The video is not running in my Spotify account
Moderator
385 Views
1 replies
0 likes
In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spotify app where it is enforced correctly and the use...
In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spo...
Spotify Legend
368 Views
1 replies
0 likes
