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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842647 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842647 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14268 Views
  • 1 replies
  • 0 likes
  • 14268 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify does not start on Galaxy Note 9 / Android 10 / Knox

PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 9 with Samsung KnoxOperating SystemAndroid 10 My Question or IssueI have been using Spotify without problem earlier. I had to recently perform a factory reset on my Galaxy Note 9 and re-install the Sp...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy Note 9 with Samsung Knox Operating System Android 10   My Question or Issue I have been using Spotify without problem earlier. I had t...
  • Ver
  • Spotify Legend
  • 2683 Views
  • 16 replies
  • 1 likes
  • 2683 Views
  • 16 replies
  • 1 likes

search not working on xiaomi tv box

search not working on xiaomi tv box. reinstalling spotify app was not helpfulPlanPremiumCountryIsraelDevicexiaomi tv boxOperating SystemAndroid My Question or Issuesearch not working on xiaomi tv box. reinstalling spotify app was not helpful

  • Visitor
  • search not working on xiaomi tv box.  reinstalling spotify app was not helpful Plan Premium Country Israel Device xiaomi tv box Operating System Android   My Question or Issue s...
  • 304 Views
  • 0 replies
  • 1 likes
  • "android""search not working"
  • 304 Views
  • 0 replies
  • 1 likes

Free version low volume control

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs above I have the free version, just bought a new car and via bluetooth i have very low vol...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As abov...
  • 136 Views
  • 0 replies
  • 1 likes
  • 136 Views
  • 0 replies
  • 1 likes

Notification

It is a new problem for me.Whenever I hit the Pause button, the spotify notification in the status bar disappears.I tried everything but nothing happened...

  • Visitor
  • It is a new problem for me. Whenever I hit the Pause button, the spotify notification in the status bar disappears. I tried everything but nothing happened...  
  • MKJay
  • Visitor
  • 172 Views
  • 1 replies
  • 2 likes
  • 172 Views
  • 1 replies
  • 2 likes

widget disappeared 2020

PlanPremiumCountryMxDevicesony H8266Operating SystemAndroid v10 My Question or Issuehomescreen widget is now a tiny plain white rectangle. restarting, removing and replacing the widget gets me the same white placeholder instead of the player.app work...

  • Newbie
  • Plan Premium Country Mx Device sony H8266 Operating System Android v10   My Question or Issue homescreen widget is now a tiny plain white rectangle. restarting, removing and replacing ...
  • 202 Views
  • 0 replies
  • 1 likes
  • Android 10
    Widget
  • 202 Views
  • 0 replies
  • 1 likes

Group Session Bugs

PlanPremiumCountryPortugal DeviceMi Note 10Operating SystemAndroid My Question or IssueI've been testing Group Session between two Android Phones and I'd like to report the following 2 issues: 1 - Whenever a song is added to the queue, either by a cl...

  • Regular
  • Plan Premium Country Portugal   Device Mi Note 10 Operating System Android   My Question or Issue I've been testing Group Session between two Android Phones and I'd like to repor...
  • 668 Views
  • 0 replies
  • 3 likes
  • 668 Views
  • 0 replies
  • 3 likes

Car mode - Screen always on not working

PlanFamily PremiumCountryItalyDeviceSamsung Galaxy Note 9Operating SystemAndroid Pie My Question or IssueI use an aux cable because I have no bluetooth connection in my car radio. So, I have to set the car mode manually (ok). I also check the "always...

  • Casual Listener
  • Plan Family Premium Country Italy Device Samsung Galaxy Note 9 Operating System Android Pie   My Question or Issue I use an aux cable because I have no bluetooth connection in my car r...
  • Sandman69
  • Visitor
  • 4250 Views
  • 4 replies
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  • 4250 Views
  • 4 replies
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Broken controller for Jabra Elite 85H after upgrading to Android 11

PlanPremiumCountryPolandDevicePixel 2XL, Jabra Elite 85HOperating SystemAndroid 11, recent version of Spotify and Sound+ My Question or Issue App does not work properly with Jabra Sound+ and Jabra Elite 85H headphones. Controll buttons work only some...

  • Newbie
  •   Plan Premium Country Poland Device Pixel 2XL, Jabra Elite 85H Operating System Android 11, recent version of Spotify and Sound+   My Question or Issue   App does not work...
  • 255 Views
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  • 255 Views
  • 0 replies
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Solved!!Superuser Contribution No se escuchan canciones al cambiarlas

PlanPremiumDeviceSamsung Galaxy J2 CoreOperating SystemAndroid Oreo 8.1 My Question or IssueAl saltear una cancion la que le sigue no se escucha. La barra blanca se mueve como si se estuviera reproduciendo pero no se escucha nada. Si cambio varias ve...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy J2 Core Operating System Android Oreo 8.1    My Question or Issue Al saltear una cancion la que le sigue no se escucha. La barra blanca se mu...
  • Alex
  • Moderator
  • 796 Views
  • 6 replies
  • 0 likes
  • 796 Views
  • 6 replies
  • 0 likes

Superuser Contribution My Spotify app can´t connect Chrome Cast

My spotify app version 8.5.60.1013 can´t connect on my chromeCast TVPlanPremiumCountryBrazailDeviceXiami Mi6 Operating SystemAndroid Muiu Global version 11.06 My Question or IssueA have a network with cabe/Wi-fi hosts my Mi6 phone can´t connect spoti...

WebPlayerConnected.PNG Screenshot_2020-06-16-14-56-49-305_com.spotify.music.jpg
  • Regular
  • My spotify app version 8.5.60.1013 can´t connect on my chromeCast TV Plan Premium Country Brazail Device Xiami Mi6  Operating System Android Muiu Global version 11.06   My Que...
  • Mario
  • Spotify Legend
  • 769 Views
  • 6 replies
  • 0 likes
  • chromecast
    Spotify App
    spotify web
  • 769 Views
  • 6 replies
  • 0 likes

Superuser Contribution Every second song plays silently

When playing from an album, playlist or liked songs first song plays normally but on second progress bar continues with no sound. It fixes itself when jumped atleast 7-8 seconds in the song. Third song plays normal, fourth is again broken and so on. ...

  • Casual Listener
  • When playing from an album, playlist or liked songs first song plays normally but on second progress bar continues with no sound. It fixes itself when jumped atleast 7-8 seconds in the song. Third so...
  • Ver
  • Spotify Legend
  • 798 Views
  • 3 replies
  • 1 likes
  • 798 Views
  • 3 replies
  • 1 likes

Superuser Contribution spotify nicht nutzbar

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen, zu helfen.PlanenGratisprämieLandDeutschlandGerät(Galaxy s10 und s7edgeBetriebssystemAndroidMeine Frage oder mein Prob...

  • Casual Listener
  • Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen, zu helfen. Planen Gratisprämie Land Deutschland Gerät (Galax...
  • Alex
  • Moderator
  • 499 Views
  • 3 replies
  • 0 likes
  • 499 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing song on Artist Page doesn't highlight correct song

PlanPremiumCountryThailandDeviceSamsung Galaxy 9Operating SystemAndroid 10 (One UI 2.0) My Question or IssueChanging song on Artist Page doesn't highlight correct song (actually doesn't change at all)1. Go on an Artist Page2. Tap song, this step will...

  • Newbie
  • Plan Premium Country Thailand Device Samsung Galaxy 9 Operating System Android 10 (One UI 2.0)   My Question or Issue Changing song on Artist Page doesn't highlight correct song (...
  • Mihail
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution All liked songs are missing on Android app?

I recently (in the last week or two) tried to access my Liked Songs on my Android app but a message just shows up saying "Your liked songs will appear here". I tried liking new songs but the heart won't fill, indicating it is not liked. All of my lik...

  • Casual Listener
  • I recently (in the last week or two) tried to access my Liked Songs on my Android app but a message just shows up saying "Your liked songs will appear here". I tried liking new songs but the heart wo...
  • Ivan
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 1 likes
  • 309 Views
  • 1 replies
  • 1 likes

Solved!! Hundreds of songs are randomly missing from Liked Songs on Android

PlanPremiumCountryUkraineDeviceOnePlus6TOperating SystemAndroid 10 (OxygenOS 10.3.5) My Question or IssueI'm new here and today I started moving to Spotify from another platform and got really frustrated about how inconsistent Spotify is.The main pro...

  • Casual Listener
  • Plan Premium Country Ukraine Device OnePlus6T Operating System Android 10 (OxygenOS 10.3.5)   My Question or Issue I'm new here and today I started moving to Spotify from another platf...
  • Billy-J
  • Spotify Star
  • 482 Views
  • 3 replies
  • 0 likes
  • Android 10
    Liked Songs Playlist
    Missing liked songs
  • 482 Views
  • 3 replies
  • 0 likes

Spotify / Android / Cardo PackTalk helmet blutooth

Morning all I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle. The volume for music and hearing other riders is set right but when I am listening to music and try to use voice comman...

  • Newbie
  • Morning all   I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle.   The volume for music and hearing other riders is s...
  • Kabo
  • Visitor
  • 8133 Views
  • 1 replies
  • 0 likes
  • 8133 Views
  • 1 replies
  • 0 likes

can't return audio to device after casting

DevicePixel 3a and chromecast audio and Google home mini etc. Operating SystemAndroid 11 My Question or IssueSince this morning's update of android app to version 8.5.76.962 When casting to another device, audio is ok. When changing cast to a differe...

  • Visitor
  •   Device Pixel 3a and chromecast audio and Google home mini etc.   Operating System Android 11   My Question or Issue Since this morning's update of android app to version 8.5....
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Half Of Songs Wont Play

PlanFree/PremiumCountryUnited StatesDeviceMotorola Moto e5 GoOperating SystemAndroid Oreo (8.1) My Question or IssueSomebody please help me. I have a problem where half of my songs play and the other half doesn't. For an example:Song plays, next song...

  • Visitor
  • Plan Free/Premium Country United States Device Motorola Moto e5 Go Operating System Android Oreo (8.1)   My Question or Issue Somebody please help me. I have a problem where half of my...
  • 124 Views
  • 0 replies
  • 1 likes
  • 124 Views
  • 0 replies
  • 1 likes

Lg thin Q

PlanPremium (family)CountryUSADeviceLG thin QOperating SystemAndroid My Question or IssueI installed the Android app down in the corner it says get app but it's installed My husband's Android Pixel 3 phone has a library icon there.there are many acti...

  • Visitor
  •   Plan Premium (family) Country USA Device LG thin Q Operating System Android   My Question or Issue I installed the Android app down in the corner it says get app but it's insta...
  • 238 Views
  • 0 replies
  • 0 likes
  • Android
  • 238 Views
  • 0 replies
  • 0 likes

Garbled Podcast Sound

PlanPremiumCountryUnited StatesDeviceLG Stylo 4Operating SystemDon't rememebr My Question or IssueI am so annoyed with this at this point.I listen to the R/Slash podcast ALL THE TIME. Lately, however, when I attempt to listen to it the sound is chopp...

  • Newbie
  • Plan Premium Country United States Device LG Stylo 4 Operating System Don't rememebr    My Question or Issue I am so annoyed with this at this point. I listen to the R/Slash pod...
  • Sourgirl90
  • Visitor
  • 593 Views
  • 1 replies
  • 1 likes
  • bad sound
    garbled
    podcast
  • 593 Views
  • 1 replies
  • 1 likes