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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6960 Views

0 replies

7 likes

  • 6960 Views
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  • 7 likes

Amazon Echo freezes after 3 songs

PlanPremiumCountryUnited StatesDeviceG8X ThinQAmazon Echo Dot (3rd gen)Windows 10 PCOperating SystemAndroid 10Windows 10 My Question or IssueWithin the last week I have found that my Alexa Echo devices are only able to play 3 songs before freezing up...

Visitor

Plan Premium Country United States Device G8X ThinQ Amazon Echo Dot (3rd gen) Windows 10 PC Operating System Android 10 Windows 10   My Question or Issue Within the last week I have...

user-removed

Not applicable

754 Views

1 replies

1 likes

  • 754 Views
  • 1 replies
  • 1 likes

Superuser Contribution Being added to Group Session without my consent

PlanPremiumCountryUSADeviceSamsung S21 Ultra Operating SystemAndroid 12 My Question or IssueI keep getting added to Group sessions without my approval and I'm unable to leave the group as the button to leave isn't showing up. I have done pretty much ...

Casual Listener

Plan Premium Country USA Device Samsung S21 Ultra  Operating System Android 12   My Question or Issue I keep getting added to Group sessions without my approval and I'm unable to ...

Alex

Spotify Legend

2965 Views

7 replies

2 likes

  • 2965 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Spotify Connect notice constantly popup

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S10Version: 8.7.14.1332Operating SystemAndroid My Question or IssueIf im connected to my reciever (Sony STR-1080) with spotify connect the app constantly popup with the message: You listening at <> will y...

Newbie

Plan Premium Country Denmark Device Samsung Galaxy S10 Version: 8.7.14.1332 Operating System Android   My Question or Issue If im connected to my reciever (Sony STR-1080) with spotify...

Eni

Moderator

3616 Views

10 replies

6 likes

  • 3616 Views
  • 10 replies
  • 6 likes

Solved!! STILL LACKING BASIC FEATURES FOR ANDROID. THE ANDROID DEVELOPMENT TEAM IS ACTUALLY USELESS

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Thank god for swipe to queue finally being added. Good work spotify!

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo,    Thank god for swipe to queue finally being ad...

ankinker

Casual Listener

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution "More" button in Spotify share not working.

PlanPremiumCountryNetherlands DeviceSamsung Galaxy s10Operating System Android 12 My Question or IssueWhen I try to share a Spotify song and press the "More" button to share to something else than WhatsApp, Ig, Facebook or snapchat, I get the followi...

Regular

Plan Premium Country Netherlands   Device Samsung Galaxy s10 Operating System  Android 12   My Question or Issue When I try to share a Spotify song and press the "More"...

Alex

Spotify Legend

1833 Views

7 replies

0 likes

Android
bug
Looks like something went wrong
share music
sharing
  • 1833 Views
  • 7 replies
  • 0 likes

Solved!! Suddenly no longer able to download music to phone?

PlanPremiumCountryUSDevicemoto x4Operating SystemAndroid 9/pie My Question or IssueI've been using Spotify for awhile and this is a new problem. I'm unable to download any playlists - they get stuck in the grey waiting to download phase. It is only o...

Casual Listener

Plan Premium Country US Device moto x4 Operating System Android 9/pie   My Question or Issue I've been using Spotify for awhile and this is a new problem. I'm unable to download any...

felidaea

Casual Listener

862 Views

2 replies

1 likes

  • 862 Views
  • 2 replies
  • 1 likes

Superuser Contribution how to turn off this spotify connect popup?

so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify connect and the device popping up isn't even mine....

Visitor

so there's this annoying notification at the bottom of my screen that says "[device name] is available" and it's popping up constantly which is incredibly annoying because i don't want to use spotify...

LurchMarley

Casual Listener

6456 Views

12 replies

7 likes

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  • 12 replies
  • 7 likes

Superuser Contribution buggy bluetooth since spotify update

I think ever since spotify implented the feature where you can décidé which bluetooth device should be used to play music through, My phone has been having buggy bluetoorh connection with spotify. 85% of the time it works fine. But then often the con...

Casual Listener

I think ever since spotify implented the feature where you can décidé which bluetooth device should be used to play music through,    My phone has been having buggy bluetoorh connection w...

kyevv

Casual Listener

2352 Views

2 replies

1 likes

  • 2352 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Lyrics not showing

PlanPremiumCountryHong Kong DeviceSamsung S10Operating SystemAndroid 12, One UI 4 My Question or IssueI can never see the lyrics on my phone under any song. Even when I followed the procedure on the spotify help website, it just never worked. Whereas...

Casual Listener

Plan Premium Country Hong Kong  Device Samsung S10 Operating System Android 12, One UI 4   My Question or Issue I can never see the lyrics on my phone under any song. Even when I...

Alex

Spotify Legend

1034 Views

3 replies

1 likes

Android
lyrics
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  • 1 likes

Superuser Contribution Can't update app from Hornor device

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...

Newbie

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play a...

matibhota

Newbie

785 Views

4 replies

0 likes

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  • 0 likes

Superuser Contribution Spotify Lite Downloads not working - even with Wifi

PlanFree/PremiumCountrySouth AfricaDeviceXiomi Redmi 9COperating SystemAndroid My Question or IssueI am using Spotify Lite and it has been working fine until a few weeks ago.First the problem was, my albums/playlists show the green arrow for download...

Newbie

  Plan Free/Premium Country South Africa Device Xiomi Redmi 9C Operating System Android   My Question or Issue I am using Spotify Lite and it has been working fine until a few we...

Yordan

Moderator

3391 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Enhance button not showing up!!

PlanPremiumCountryMy main account is a UK account and I am in Australia at the moment so the test account I made was AustralianDeviceOnePlus Nord 2 5G Operating SystemAndroid 11 My Question or IssueI don't know why my main account won't show the enha...

Casual Listener

Plan Premium Country My main account is a UK account and I am in Australia at the moment so the test account I made was Australian Device OnePlus Nord 2 5G  Operating System Android 11&nb...

JonahTweed

Casual Listener

2099 Views

6 replies

0 likes

Enhance button
frustrated
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Superuser Contribution [Android][Your Library] Wrong album playing?

Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account?

Newbie

Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account? 😉  

Eni

Moderator

393 Views

1 replies

0 likes

Android
Your Library
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Browse] avoid phone lock while in Spotify, like it happens in navigation apps as Waze lock

On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that

Casual Listener

On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that

Eni

Moderator

564 Views

3 replies

1 likes

Android
Browse
  • 564 Views
  • 3 replies
  • 1 likes

Connection issues with car stereo receivers - Why did Spotify silently drop support for this ??

PlanPremium FamilyCountry DeviceAndroidOperating SystemJVC Kenwood Pioneer My Question or IssueI would like to understand why Spotify thought it would be a good idea to basically break a feature that people purchased their head units for. Why would t...

Music Fan

Plan Premium Family Country   Device Android Operating System JVC Kenwood Pioneer   My Question or Issue I would like to understand why Spotify thought it would be a good idea to ...

Musiclover000

Roadie

452 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Repeat and shuffle are gone on android

What's going on, the repeat and shuffle are no longer options on my phone or tv for that matter. I have to log in on my laptop to use them. Is it a bug? Is it gone permanently?

Regular

What's going on, the repeat and shuffle are no longer options on my phone or tv for that matter. I have to log in on my laptop to use them.   Is it a bug? Is it gone permanently?

Alex

Spotify Legend

450 Views

1 replies

0 likes

App & Features
  • 450 Views
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Solved!! Spotify plays, but no controls are available.

PlanPremiumCountryUSA DeviceGalaxy Note 10+ Operating SystemSpotify Version 8.7.10.1262Android 12One UI Version 4.0Google Play Update Feb 1,2022 My Question or IssueSpotify app will open. I can choose a podcast and press the green play button. Contro...

Casual Listener

Plan Premium Country USA   Device Galaxy Note 10+  Operating System Spotify Version 8.7.10.1262 Android 12 One UI Version 4.0 Google Play Update Feb 1,2022   My Question o...

Taylith

Community Legend

11518 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! date added origins delete

PlanFreeCountryFrenchDeviceXiaomi Redmi note 9Operating SystemAndroid 11 OS 11RP1A.200720.011 Version MIUI Global 12.5.3(RJOEUXM)My Question or IssueI created and added the songs in my playlist since July 9, 2020 until March 14,2022.total songs of my...

Composer

  Plan Free Country French Device Xiaomi Redmi note 9 Operating System Android 11 OS 11RP1A.200720.011 Version MIUI Global 12.5.3(RJOEUXM) My Question or Issue I created and added the ...

RobotWarrior

Composer

572 Views

1 replies

0 likes

date added
Playlist modify
  • 572 Views
  • 1 replies
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Superuser Contribution Spotify not working with wifi

Hi My spotify app is not working when connected to wifi. It works fine with the mobile data. Even when connected to PC with wifi it is good. Tried all the troubleshooting methods like logout, clearing cache/data ,reinstalling etc. In settings I am no...

Newbie

Hi My spotify app is not working when connected to wifi. It works fine with the mobile data. Even when connected to PC with wifi it is good. Tried all the troubleshooting methods like logout, clear...

Ver

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! Swipe to queue not working.

PlanPremiumCountryNorwayDeviceNote 20 ultraOperating SystemAndroid (latest update) My Question or IssueSwipe to queue not working, link added with video of issue. https://www.reddit.com/r/truespotify/comments/tdas1i/what_am_i_doing_wrong_note_20_ultr...

Casual Listener

Plan Premium Country Norway Device Note 20 ultra Operating System Android (latest update)   My Question or Issue Swipe to queue not working, link added with video of issue.   h...

brianelete

Roadie

7610 Views

4 replies

0 likes

  • 7610 Views
  • 4 replies
  • 0 likes