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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210750 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210750 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561087 Views

78 replies

3 likes

  • 561087 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463029 Views

575 replies

39 likes

Account
Free
  • 463029 Views
  • 575 replies
  • 39 likes

Superuser Contribution Spotify Lite doesn't enforce explicit content filter set at family level

In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spotify app where it is enforced correctly and the use...

Casual Listener

In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spo...

Alex

Spotify Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
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Superuser Contribution spotify on android is totally usless

PlanFreeCountry Norway DeviceHuawei p10Operating System android( My Question or Issuethe music stops when the screen is turned off and everything that i can allow is allowed for the app to be running. until now i was able to force the app to run via ...

Casual Listener

Plan Free Country Norway   Device Huawei p10 Operating System android (   My Question or Issue the music stops when the screen is turned off and everything that i can allow ...

Eni

Moderator

989 Views

6 replies

0 likes

  • 989 Views
  • 6 replies
  • 0 likes

Superuser Contribution why my search history deletes itself every day?

every time I open the app and I go to my search history it appears empty, my search history keep deleting itself, it's a bit inoyed

Newbie

every time I open the app and I go to my search history it appears empty, my search history keep deleting itself, it's a bit inoyed

Eni

Moderator

2346 Views

3 replies

0 likes

  • 2346 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nach 3 Songs wird die Wiedergabe abgebrochen

Wenn ich Mobile Daten ausgeschaltet hatte, konnte ich dennoch alle runtergeladenen Songs in meinen Playlists hören. Das geht nun nicht mehr. Ich muss Mobile Daten angeschaltet lassen und dann spielt er drei Songs und stoppt dann.Ich hatte vorgestern ...

Visitor

Wenn ich Mobile Daten ausgeschaltet hatte, konnte ich dennoch alle runtergeladenen Songs in meinen Playlists hören. Das geht nun nicht mehr. Ich muss Mobile Daten angeschaltet lassen und dann spielt ...

MihailY

Moderator

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to find normal Equalizer.

PlanPremiumCountryNorwayDeviceOneNote 9 ProOperating SystemAndroid 12 My Question or IssueI am unable to find the Equalizer for Spotify on my Android phone. My GF has a different Android phone where it works perfectly. I have tried re-installing etc,...

Casual Listener

Plan Premium Country Norway Device OneNote 9 Pro Operating System Android 12   My Question or Issue I am unable to find the Equalizer for Spotify on my Android phone. My GF has a diffe...

MihailY

Moderator

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hallo, bekomme Spotify auf meinem Samsung S8 nicht geöffnet!

Hallo,bekomme Spotify auf meinem Samsung S( nicht geöffnet!Es kommt immer die Meldung:Diese Kombination aus E-Mail-Adresse und Passwort ist falschDarunter ein grüner Botton mit OKDrücke ich auf OK erscheint das gleiche Fenster wieder!Ich muss sogar e...

Visitor

Hallo, bekomme Spotify auf meinem Samsung S( nicht geöffnet! Es kommt immer die Meldung: Diese Kombination aus E-Mail-Adresse und Passwort ist falsch Darunter ein grüner Botton mit OK Drücke...

Yordan

Moderator

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast features not working

PlanSpotify Premium FamilyCountryUSADeviceGoogle Pixel 3a XL My Question or IssueThe same problem for different features: When I tap on the buttons, nothing happens. This happens on both the podcast's "sort" button and the episode's play button (as h...

Music Fan

Plan Spotify Premium Family Country USA Device Google Pixel 3a XL   My Question or Issue The same problem for different features: When I tap on the buttons, nothing happens.  This h...

Sarahrados

Visitor

6157 Views

19 replies

3 likes

buttons
Play
podcast
Podcasts
technical problem
  • 6157 Views
  • 19 replies
  • 3 likes

Superuser Contribution Ad doesn't play unless I go into the app to replay the playlist

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and press "shuffle play" on the playlist I'm trying to ...

Casual Listener

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and ...

MihailY

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay is not working since the most recent update.

Since this last update the app has become so frustrating to use. I Autoplay isn't working. I have tried all of the recommended things, but it still doesn't work.Also it will only play approximately 5-7 songs of a playlist then stops. I have to close ...

Visitor

Since this last update the app has become so frustrating to use. I Autoplay isn't working. I have tried all of the recommended things, but it still doesn't work. Also it will only play approximate...

Yordan

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution The karaoke feature isn't working on 4G

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa.What's going on?

Newbie

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa. What's going on?

TwinedGuide8461

Visitor

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Other] Sleep timer

Hello. I have search my app over and over to include clicking the 3 dot menu. There is no option for a sleep timer. May one please be added?

Visitor

Hello. I have search my app over and over to include clicking the 3 dot menu. There is no option for a sleep timer. May one please be added? 

Eni

Moderator

607 Views

1 replies

0 likes

Other
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot toggle shuffle when playing from "Playing recommended songs for you"

Whenever a playlist ends without repeat enabled and it starts playing recommended songs, it is not possible to press the shuffle button on that playlist and the message "You discovered a Premium feature!" appears, despite having Premium.To reproduce:...

Newbie

Whenever a playlist ends without repeat enabled and it starts playing recommended songs, it is not possible to press the shuffle button on that playlist and the message "You discovered a Premium feat...

OscarDC

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Lock & This Email and Password combination is incorrect

I have been using spotify on my desktop & on my phone (Moto x⁴) for months now without issue, now all of a sudden I seem to have one after another. I tried to open spotify today on my phone and for some reason it had a blue banner at the bottom that ...

Visitor

I have been using spotify on my desktop & on my phone (Moto x⁴) for months now without issue, now all of a sudden I seem to have one after another.   I tried to open spotify today on ...

adrifebri

Visitor

5313 Views

3 replies

0 likes

  • 5313 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleted Playlists won't delete from android alarm

PlanPremiumCountryUSA DevicePixel Pro 7Operating SystemAndroid 13 My Question or IssueClock alarm on Android 13 can play spotify playlist.I delete spotify Playlist, but it won't away from good morning section in alarm play list selection.I changed al...

Music Fan

Plan Premium Country USA   Device Pixel Pro 7 Operating System Android 13   My Question or Issue Clock alarm on Android 13 can play spotify playlist. I delete spotify Playlist, ...

Joan

Moderator

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes

Superuser Contribution account number:p****@matedamen.com password******

account number:p***************** password****************The mailbox cannot receive the reset password mail ,Please change a new one for me, please send a new password to the email:**********@163.com

Visitor

account number:p***************** password**************** The mailbox cannot receive the reset password mail ,Please change a new one for me, please send a new password to the email:**********@163....

Vasil

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant access downloaded songs after reopening app

when i am in offline mode or dont have internet access and i close and reopen the app so that it loads again all my downloaded songs are grayed out and i cant play them help i tried every single solution on this board like a clean reset or messing wi...

Visitor

when i am in offline mode or dont have internet access and i close and reopen the app so that it loads again all my downloaded songs are grayed out and i cant play them help i tried every single solu...

Vasil

Moderator

352 Views

1 replies

1 likes

  • 352 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Tablet UI

PlanPremiumDeviceGalaxy Tab S7+Operating Android 12My Question or IssueFound a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch that doesnt exist. Already tried changing the display dpi to no avail.

Casual Listener

Plan Premium Device Galaxy Tab S7+ Operating  Android 12 My Question or Issue Found a weird problem with the app's UI, elements appear to be squished to one side as if avoiding a notch th...

itsk

Newbie

6805 Views

10 replies

0 likes

  • 6805 Views
  • 10 replies
  • 0 likes

Superuser Contribution When I close spotify and reopen, play stops after the current song?

I play from a long playlist on my phone which repeats on a loop. When I start the app, spotify plays the current song then pauses. When I try to force play, it returns to the start of the playlist. This has happened since last week.

Visitor

I play from a long playlist on my phone which repeats on a loop. When I start the app, spotify plays the current song then pauses. When I try to force play, it returns to the start of the playlist. T...

Yordan

Moderator

1691 Views

5 replies

8 likes

  • 1691 Views
  • 5 replies
  • 8 likes