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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4382 Views

0 replies

6 likes

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  • 6 likes

Superuser Contribution Local Files on Chromebook

PlanPremiumCountryCanadaDeviceLenovo Chromebook I recently bought a new Chromebook to replace my old laptop which I used to import songs from local files onto Spotify. I tried importing a song on the desktop app but realised that I can't find the pla...

Visitor

Plan Premium Country Canada Device Lenovo Chromebook   I recently bought a new Chromebook to replace my old laptop which I used to import songs from local files onto Spotify. I tried impo...

OscarDC

Moderator

4488 Views

6 replies

1 likes

  • 4488 Views
  • 6 replies
  • 1 likes

Superuser Contribution Дизайн приложения

PlanPremiumCountryRussiaЯ использую темную тему, полоса перемотки трека совсем плохо видана, на улице совсем не видна, она черная!? Сделайте ее белой.Пример Телефон Mi 9

Casual Listener

Plan Premium Country Russia Я использую темную тему, полоса перемотки трека совсем плохо видана, на улице совсем не видна, она черная!? Сделайте ее белой. Пример  Телефон Mi 9 

knnx_

Casual Listener

5948 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Superuser Contribution Lyrics don't show up

Device Google Pixel 6A My Question or Issue The lyrics tab won't come below the song when I click on the song bar.

Newbie

Device Google Pixel 6A   My Question or Issue  The lyrics tab won't come below the song when I click on the song bar.           

OscarDC

Moderator

411 Views

1 replies

0 likes

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Superuser Contribution Spotify no conecta con parlante bluetooth

PlanPremiumCountryChileDeviceRedmi Note 8 Operating SystemAndroid 10 My Question or IssueMi dispositivo de celular se conecta a mi parlante Sony SRS-XB3. La aplicación de spotify también reconoce que está conectada al parlante pero el sonido sigue sa...

Newbie

  Plan Premium Country Chile Device Redmi Note 8  Operating System Android 10   My Question or Issue Mi dispositivo de celular se conecta a mi parlante Sony SRS-XB3. La ap...

Dian

Spotify Legend

397 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Albums not appearing, bug report

PlanPremiumCountryBrazilDeviceGalaxy J2 PrimeOperating SystemAndroid My Question or IssueAs of the most recent update, albums just dont appear when you go to them. I can listen music just fine if i search them individually, but when i go to an album ...

Newbie

  Plan Premium Country Brazil Device Galaxy J2 Prime Operating System Android   My Question or Issue As of the most recent update, albums just dont appear when you go to them. I ...

AlejaR

Moderator

284 Views

1 replies

0 likes

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Superuser Contribution Wish I could replay the last few seconds when "unpausing" a podcast!

Hello! When Iistening to podcasts, I frequently have to hit the PAUSE button on my earbuds. And usually I can't get back to listening for a few minutes, but at that time I've lost the train of thought. So, then I have to grab my phone out of my pocke...

Casual Listener

Hello!   When Iistening to podcasts, I frequently have to hit the PAUSE button on my earbuds.  And usually I can't get back to listening for a few minutes, but at that time I've lost the ...

AlejaR

Moderator

806 Views

3 replies

0 likes

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Superuser Contribution Rogan podcast episodes stopped updating end of August

PlanFreeCountryukDeviceGalaxy S8Operating SystemAndroid Oreo My Question or IssueRogan podcast episode list stopped updating on my android over a month ago. Cleared all data and app from phone and reinstalled but no fix. I can play the newest episode...

Casual Listener

Plan Free Country uk Device Galaxy S8 Operating System Android Oreo   My Question or Issue Rogan podcast episode list stopped updating on my android over a month ago. Cleared all ...

Vasil

Moderator

280 Views

1 replies

0 likes

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Superuser Contribution Spotify app not working on my phone or car

PremiumCountryUKDeviceSamsung Galaxy A10 Operating SystemAndroid My Question or IssueUp until last week I listened to spotify through my bluetooth connection in the car. Then for a few days it stopped working, on my phone it said it was playing throu...

Visitor

Premium Country UK Device Samsung Galaxy A10  Operating System Android    My Question or Issue Up until last week I listened to spotify through my bluetooth connection in the ...

Vasil

Moderator

337 Views

1 replies

0 likes

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Superuser Contribution Why does the all break when I pay for premium?

After paying for premium, the app doesn't work. Even when connected to WiFi, all playlists say they're empty, searching specific artists doesn't yield results and songs won't play.

Casual Listener

After paying for premium, the app doesn't work. Even when connected to WiFi, all playlists say they're empty, searching specific artists doesn't yield results and songs won't play.

MihailY

Moderator

375 Views

3 replies

0 likes

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Superuser Contribution Low quality album art covers

PlanPremiumCountryMexicoDevicePOCO X3 NFCOperating SystemAndroid 11 My Question or IssueI have the latest version of the app, (although this problem has persisted for several updates) my connection is good and it doesn't matter if I have the songs of...

Casual Listener

Plan Premium Country Mexico Device POCO X3 NFC Operating System Android 11   My Question or Issue I have the latest version of the app, (although this problem has persisted for several...

7711

Newbie

2778 Views

14 replies

0 likes

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Superuser Contribution Google nest mini doesn't play my personalized spotify playlist

So i recently bought a Google Nest Mini and i was told that i could play my own Spotify playlists. But everytime i say "Hey google play my playlist " it plays a station that based on that playlist, instead of the playlist. I already tried doing it on...

Visitor

So i recently bought a Google Nest Mini and i was told that i could play my own Spotify playlists. But everytime i say "Hey google play my playlist " it plays a station that based on that playlist, ...

MihailY

Moderator

386 Views

1 replies

0 likes

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Spotify on WearOS not launching Spotify on connected phone

I have a Samsung Galaxy Watch 5 and a Pixel Watch. Both are running WearOS 3.5. Each one is connected to different phones. When I launch Spotify from either of my WearOS watches, it won't launch the phone app. I have to get my phone out and launch Sp...

Casual Listener

I have a Samsung Galaxy Watch 5 and a Pixel Watch. Both are running WearOS 3.5. Each one is connected to different phones.   When I launch Spotify from either of my WearOS watches, it won't la...

415 Views

0 replies

0 likes

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Superuser Contribution Spotify used 10gb of data

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10eOperating SystemAndroid 12 My Question or IssueSpotify has used 10gb of data over the last few days. My usual usage is 300-900mb per month for Spotify.I listened to all my normal music, podcasts...

Newbie

Plan Premium Country United States   Device Samsung Galaxy 10e Operating System Android 12   My Question or Issue Spotify has used 10gb of data over the last few days. My usual u...

Robin147

Casual Listener

3037 Views

5 replies

0 likes

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Solved!!Superuser Contribution Save album button disappeared

Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone.PlanPremiumCountryUsaDeviceGoogle pixelOperating SystemAndroid 10Spotify 8.5.24.762My Question or ...

Regular

Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone. Plan Premium Country Usa Device Google p...

RafaAltman

Visitor

15118 Views

17 replies

6 likes

Album save
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  • 6 likes

Solved!!Superuser Contribution Spotify connections notification not going away

PlanPremiumCountryUnited States DeviceSamsung galaxy s10eMy Question or IssueI know this has been posted a few times, but without a resolution. That 'spotify connections ' notification will not go away. Upon expanding it, it just says 'Waze is connec...

Newbie

  Plan Premium Country United States   Device Samsung galaxy s10e My Question or Issue I know this has been posted a few times, but without a resolution. That 'spotify  connec...

MihailY

Moderator

77464 Views

17 replies

8 likes

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Superuser Contribution Disturbance in playback when I lock my screen

Disturbance in playback occurs when I lock my screen and the screen goes black. When I hit the screen and the screen lights up, playback goes normal. Disturbance is like the one you would have when there was a temporary problem with the internet conn...

Casual Listener

Disturbance in playback occurs when I lock my screen and the screen goes black. When I hit the screen and the screen lights up, playback goes normal. Disturbance is like the one you would have when...

MihailY

Moderator

418 Views

3 replies

0 likes

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Solved!!Superuser Contribution Spotify Lite Download Quality

Plan - PremiumCountry - United StatesDeviceFiio M9 I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lite a try. However, I can't seem to find any information on whether the lite vers...

Regular

  Plan - Premium Country - United States Device Fiio M9   I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lit...

Alex

Spotify Legend

2296 Views

3 replies

1 likes

quality
queue
Spotify Lite
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Superuser Contribution How to stop auto playing podcast episodes?

Hello, How can i stop auto playing between older to newer podcast episode? Thanks for advance.

Composer

Hello,   How can i stop auto playing between older to newer podcast episode?   Thanks for advance.

OscarDC

Moderator

1522 Views

2 replies

0 likes

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