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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4373 Views

0 replies

6 likes

  • 4373 Views
  • 0 replies
  • 6 likes

Superuser Contribution Mini

PlanMiniCountryVietnamDeviceSamsung galaxy A32My Question or Issuei have bought a mini for a week on 19th october, but when i started to download they said "device limit reached" although i just have had a phone and a laptop, but the mini plan was ju...

Visitor

Plan Mini Country Vietnam Device Samsung galaxy A32 My Question or Issue i have bought a mini for a week on 19th october, but when i started to download they said "device limit reached" althou...

MihailY

Moderator

295 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I can play individual tracks, but if I click on an album, I get blank page

Running on Lenovo TAB 10 (Android). Spotify worked fine for years. Individual tracks play fine, but now if I click on an album, I just get a blank page where the track listing used to be. I have two identical tablets showing the same issue. Both tabl...

Visitor

Running on Lenovo TAB 10 (Android). Spotify worked fine for years. Individual tracks play fine, but now if I click on an album, I just get a blank page where the track listing used to be. I have two ...

MihailY

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution google cast refuses to play specific song

I noticed this morning when trying to cast to my nest display that it is struggling significantly to play specific songs. If I start the song elsewhere and cast to it, the cast screen will come up but the screen will remain blankIf I open spotify fro...

Music Fan

I noticed this morning when trying to cast to my nest display that it is struggling significantly to play specific songs.   If I start the song elsewhere and cast to it, the cast screen will ...

AlejaR

Moderator

1061 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Volume Slider no longer available

Is there a way to change the layout of the volume adjuster? Up until a few days ago I've been using the volume sliding layout on my phone when I connect to the Spotify on PS where I can slide the button from lowest to highest but after connecting my ...

Visitor

Is there a way to change the layout of the volume adjuster? Up until a few days ago I've been using the volume sliding layout on my phone when I connect to the Spotify on PS where I can slide the but...

Jeremy

Spotify Legend

370 Views

1 replies

0 likes

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Superuser Contribution Removing a banned playlist from libary

Another user got their playlist banned and I can't remove it from my library after it no longer exists

Visitor

Another user got their playlist banned and I can't remove it from my library after it no longer exists

MihailY

Moderator

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
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Solved!! next/previous song buttons in Google Maps are inactive

After one of the latest updates (8.7.72.546) I can only start playback from Google Maps navigation view, but next/previous song buttons are inactive (grayed out). I've checked this with one older (8.7.58.455) version found (I uninstalled current vers...

Regular

After one of the latest updates (8.7.72.546) I can only start playback from Google Maps navigation view, but next/previous song buttons are inactive (grayed out).   I've checked this with one ...

lostechoes

Roadie

1278 Views

8 replies

2 likes

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Superuser Contribution Joe Rogan Podcast download option is useless. Please fix.

Here yee here yee, Every time I download the Joe Rogan Podcast and I leave the sweet warmth of wifi, it is as if I hadn't downloaded the podcast at all and fails to play. I would like this addressed please. - your sweet lovePodcast listener

Casual Listener

Here yee here yee,   Every time I download the Joe Rogan Podcast and I leave the sweet warmth of wifi, it is as if I hadn't downloaded the podcast at all and fails to play. I would like this a...

NitroDaGoat

Casual Listener

5837 Views

7 replies

0 likes

Android
Podcasts
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Superuser Contribution Mal escrito el nombre de una cancion

Hay un error de escritura en una canción del artista Cancerbero, una canción tiene el nombre "Es Pico", cuando en verdad se llama "Es épico", ruego que lo arreglen, Gracias.

Newbie

Hay un error de escritura en una canción del artista Cancerbero, una canción tiene el nombre "Es Pico", cuando en verdad se llama "Es épico", ruego que lo arreglen, Gracias.

AlejaR

Moderator

2646 Views

5 replies

2 likes

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Superuser Contribution My spotify got logged out and then showed that I dont have an account.

After my spotify randomly logged out, I put in my login details and it showed that my account does not exist that I have to sign up.Please bring my account back, I'vr been using it for years

Visitor

After my spotify randomly logged out, I put in my login details and it showed that my account does not exist that I have to sign up. Please bring my account back, I'vr been using it for years

Dian

Spotify Legend

283 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local files empty on android 13

PlanPremiumCountryGermanyDeviceGoogle Pixel 5Operating SystemAndroid 13 My Question or IssueHi Team & Community I have the "Local Files" switch on, a set of mp3 files on the device, but the application doesn't see them. The same files are seen by the...

Casual Listener

Plan Premium Country Germany Device Google Pixel 5 Operating System Android 13   My Question or Issue Hi Team & Community   I have the "Local Files" switch on, a set of mp3 ...

lemmsh

Casual Listener

2000 Views

7 replies

0 likes

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Superuser Contribution Spotify crashing after messenger audio

PlanPremiumCountryCanada DevicePixel 6AOperating SystemAndroid 13 My Question or IssueI have a pixel 6 A, Spotify crashes every time I record a messenger audio. I have tried to remove the battery saver, i have restarted device, removed spotify

Visitor

Plan Premium Country Canada   Device Pixel 6A Operating System Android 13    My Question or Issue I have a pixel 6 A, Spotify crashes every time I record a messenger audio. ...

Eni

Moderator

369 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Pixel 6: Extremely slow loading times while e.g. searching for any artists, albums ...

PlanPremiumCountryGermanyDeviceGoogle Pixel 6 ProOperating SystemAndroid 13 My Question or IssueHello, This issue still persists since the latest Android release on my Pixel 6 Pro... If I open Spotify and want to search for any artist, album or anyth...

Casual Listener

Plan Premium Country Germany Device Google Pixel 6 Pro Operating System Android 13   My Question or Issue Hello,   This issue still persists since the latest Android release on ...

Yordan

Moderator

1919 Views

8 replies

0 likes

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Superuser Contribution [Android][Music] Pause music when listening to WhatsApp Voice Message on an Android Device

Hello everyone, I've come to notice that when listening to music (regardless of whether it's directly on my phone or on a bluetooth device) and then switching to WhatsApp to listen to a voice message, the volume of the music decreases. Usually I'd ha...

Visitor

Hello everyone,   I've come to notice that when listening to music (regardless of whether it's directly on my phone or on a bluetooth device) and then switching to WhatsApp to listen to a vo...

MihailY

Moderator

3924 Views

2 replies

5 likes

Android
Music
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  • 2 replies
  • 5 likes

Lyrics

Hey I got a new Samsung Flip phone but now my lyrics are gone. And I love to sing (scream ) with my songs. Anyone else having the same struggle.

Casual Listener

Hey    I got a new Samsung Flip phone but now my lyrics are gone.  And I love to sing (scream 😂) with my songs.  Anyone else having the same struggle.     

297 Views

0 replies

0 likes

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control volume does not work properly in the app

when I am in the app I can control the volume of my music but when I leave the app I can no longer control the volume this does not apply to aux and bluetooth i have a samsung a21s

Visitor

when I am in the app I can control the volume of my music but when I leave the app I can no longer control the volume this does not apply to aux and bluetooth i have a samsung a21s

262 Views

0 replies

0 likes

  • 262 Views
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Superuser Contribution Make Spotify pause when hearing a voice message

PlanPremiumDevicePocophone F1, Galaxy S8+ and LG G7 ThinQOperating SystemAndroid Oreo, Android Pie My Question or IssueSpotify keeps playing when listening to voice messages on Whatsapp & Telegram.Tested it on multiple devices, different OSes, with a...

Newbie

Plan Premium Device Pocophone F1, Galaxy S8+ and LG G7 ThinQ Operating System Android Oreo, Android Pie  My Question or Issue Spotify keeps playing when listening to voice messages on Wha...

SummerBug

Casual Listener

6332 Views

5 replies

14 likes

Pause for voice messages
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Solved!! playing a full album in order on premium trial?

Am tossing up between spotify and google all access but i can't seem to be able to play an album in full on android app with premium subscription. There only seems to be an option to shuffle songs from an album. It seems i can make a playlist in the ...

Visitor

Am tossing up between spotify and google all access but i can't seem to be able to play an album in full on android app with premium subscription. There only seems to be an option to shuffle songs fr...

user-removed

Not applicable

10083 Views

23 replies

0 likes

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Superuser Contribution Unplayed Filter Has Stopped Working

Hello,I have noticed over the past couple of months that the Unplayed filter has stopped working. This filter used to remove all the podcast episodes I had started, but now all episodes are displayed regardless of whether I have listen to them or not...

Regular

Hello, I have noticed over the past couple of months that the Unplayed filter has stopped working. This filter used to remove all the podcast episodes I had started, but now all episodes are display...

Dian

Spotify Legend

633 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Songs are playing faster

PremiumXiaomi redmi note 10 proAndroid 11 From today, the songs are playing ~1,25x faster and i don't know how it happened.Of course, I try to restart my phone (nothing)Uninstall - reinstall (nothing)I researched on internet (twitter, Reddit, communi...

Newbie

Premium Xiaomi redmi note 10 pro Android 11   From today, the songs are playing ~1,25x faster and i don't know how it happened. Of course, I try to restart my phone (nothing) Uninstall - r...

AlejaR

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes