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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195697 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195697 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537326 Views

78 replies

3 likes

  • 537326 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442449 Views

565 replies

37 likes

Account
Free
  • 442449 Views
  • 565 replies
  • 37 likes

Superuser Contribution Spotify won't link up

The icon shows up on the app, but won't link up

Visitor

The icon shows up on the app, but won't link up

Joan

Moderator

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music stops playing some time (5sec) after my mobile is switched off.

Some Songs stop playing when the screen is switched off due to inactivity or manually (while the music is still playing). A few seconds later the music stops, I have to switch the phone on, open spotify again and press play again. The song is resetet...

Visitor

Some Songs stop playing when the screen is switched off due to inactivity or manually (while the music is still playing). A few seconds later the music stops, I have to switch the phone on, open spot...

Yordan

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music restarts after pause

PlanPremiumCountryUSADeviceMotorola X4 (Android One)Operating System(Android Pie (9)) My Question or IssueWhen I press pause, the music automatically resumes after about 5 seconds.

Casual Listener

Plan Premium Country USA Device Motorola X4 (Android One) Operating System (Android Pie (9))   My Question or Issue When I press pause, the music automatically resumes after about 5 se...

dventer

Visitor

1625 Views

4 replies

2 likes

  • 1625 Views
  • 4 replies
  • 2 likes

Superuser Contribution Custom playlist cover not showing up when sharing to social media

I made some custom covers for several of my Spotify playlists in GIMP on PC. I then added them on my PC and confirmed that they showed up on my phone. But when trying to share them to my social media, the standard "4 artists album cover collage" show...

Newbie

I made some custom covers for several of my Spotify playlists in GIMP on PC. I then added them on my PC and confirmed that they showed up on my phone. But when trying to share them to my social media...

djsnnwkkd

Casual Listener

19833 Views

9 replies

31 likes

  • 19833 Views
  • 9 replies
  • 31 likes

Superuser Contribution Canvas is not working

Canvas is not there in my app and also option for canvas is not there

Casual Listener

Canvas is not there in my app and also option for canvas is not there

balint94

Newbie

619 Views

1 replies

4 likes

  • 619 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify automatically plays sleep playlist at night

My phone automatically started playing "This is Deep Sleep Music Therapy" playlist at roughly 3am. I have no other people signed into my account. I heard this was a bixby or google clock thing, but i do not have bedtime settings or bixby routine sett...

Newbie

My phone automatically started playing "This is Deep Sleep Music Therapy" playlist at roughly 3am. I have no other people signed into my account. I heard this was a bixby or google clock thing, but i...

Alex

Spotify Legend

2397 Views

1 replies

0 likes

  • 2397 Views
  • 1 replies
  • 0 likes

Shuffle only on Chromebook

PlanFreeCountryArgentinaDeviceSamsung Chromebook Plus v2Operating SystemChrome OS 78.0.3904.92 My Question or IssueFrom one day to the other, my Chromebook can only shuffle play with the free plan on the , same behavior as on phones. This wasn't happ...

Casual Listener

Plan Free Country Argentina Device Samsung Chromebook Plus v2 Operating System Chrome OS 78.0.3904.92   My Question or Issue From one day to the other, my Chromebook can only shuf...

ArianaGrandeButera

Visitor

1359 Views

1 replies

1 likes

  • 1359 Views
  • 1 replies
  • 1 likes

Superuser Contribution Yet another reason Spotify is a terrible music service.

Downloaded songs gone, playlists not marked for download:I've read the Spotify Support response to this issue here:https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-troubleshooting/> Downloads unexpectedly removedTo put it s...

Music Fan

Downloaded songs gone, playlists not marked for download: I've read the Spotify Support response to this issue here: https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-trou...

EarHax

Music Fan

10722 Views

6 replies

13 likes

App Development
Downloaded music disappears
Offline Content
  • 10722 Views
  • 6 replies
  • 13 likes

Superuser Contribution Continuous Problems With Queuing Playlist Folders On Mobile App

PlanPremiumCountryUnited States of AmericaDevicePixel 6aOperating SystemAndroid 13 (the most recent version) I am not asking for help on this issue, as I’ve already tried everything I possibly can for my issues months before, and have been repeating ...

Regular

Plan Premium Country United States of America Device Pixel 6a Operating System Android 13 (the most recent version)   I am not asking for help on this issue, as I’ve already tried every...

AlejaR

Moderator

772 Views

3 replies

0 likes

bug report
  • 772 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change default player.

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10Operating SystemAndroid 12My Question or IssueWhen I try to play an mp3 file on my phone it opens spotify without giving me any other application option (I tried the "open with" option but it ope...

Newbie

Plan Premium Country United States  Device Samsung Galaxy 10 Operating System Android 12 My Question or Issue When I try to play an mp3 file on my phone it opens spotify without giving ...

Lyubka

Moderator

1170 Views

1 replies

0 likes

default player
LocalFiles
  • 1170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after other sound is played

PlanPremiumCountryGermanyDeviceXiaomi Redmi 9 Note ProOperating SystemAndroid 11 My Question or IssueMusic stops playing after another sound is played on my phone. After the song just played ends, the music stops and cannot be turned on again. In the...

Regular

Plan Premium Country Germany Device Xiaomi Redmi 9 Note Pro Operating System Android 11   My Question or Issue Music stops playing after another sound is played on my phone. After the ...

Joan

Moderator

923 Views

1 replies

0 likes

  • 923 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are no longer downloading

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 13Spotify Version8.7.90.544 My Question or IssueSongs stop downloading after a certain amount of downloads. Next to the "heart" icon, the download shows a perpetually swi...

Newbie

Plan Premium Duo Country Canada Device Samsung Galaxy S20+ 5G Operating System Android 13 Spotify Version 8.7.90.544   My Question or Issue Songs stop downloading after a certain amo...

OscarDC

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing music as soon as I hear turn off the screen

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or Issue as soon as I lock my screen Spotify stops playing music. It doesn't happen immediately though. First it starts stuttering for like 5 seconds and then ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue   as soon as I lock my screen Spotify stops playing music. It doesn't...

Lyubka

Moderator

424 Views

1 replies

1 likes

  • 424 Views
  • 1 replies
  • 1 likes

Superuser Contribution Certain podcasts keep stopping and starting and are unplayable

PlanPremiumCountry Thailand DeviceXiaomi A1 Operating SystemAndroid 9 My Question or IssueSpotify works fine when it comes to playing music, but when I listen to the podcast by Hospital Records, I press play and then it stops, starts, stops, starts a...

Casual Listener

Plan Premium Country  Thailand   Device Xiaomi A1  Operating System Android 9   My Question or Issue Spotify works fine when it comes to playing music, but when I liste...

NickiD

Casual Listener

2298 Views

2 replies

0 likes

hospital records
Podcasts
podcasts not playing
  • 2298 Views
  • 2 replies
  • 0 likes

Solved!! Local files not working after reinstall.

Android Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing. Local files folder is empty but the files are definitly there on my file explorer and marked as audio. Also didnt detect the system aui...

Casual Listener

Android   Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing.  Local files folder is empty but the files are definitly there on my f...

flanker15

Casual Listener

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Status bar weird color after latest update & UI issues

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoCountryIsraelDeviceGoogle Pixel 7Operating SystemAndroid 13 (with latest December update) My Question or IssueAfter t...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Country Israel Device Google Pixel 7 Ope...

AlejaR

Moderator

1181 Views

1 replies

2 likes

Android
Issues
Pixel 7
UI
  • 1181 Views
  • 1 replies
  • 2 likes

Superuser Contribution Text in lockscreen widget is black

Plan : DuoFree/Premium : PremiumCountry : Canada DeviceSamsung Galaxy S21 Ultra Operating SystemOne UI 5.0Android 13 After the newest update of One UI the text in the lockscreen widget is black, making it almost illegible if your screen isn't a contr...

Newbie

Plan : Duo Free/Premium : Premium Country : Canada   Device Samsung Galaxy S21 Ultra   Operating System One UI 5.0 Android 13   After the newest update of One UI the te...

MihailY

Moderator

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Solved!! How to stop Spotify from opening upon smartphone reboot?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10eOperating SystemAndroid 12 My Question or IssueDear all! I am new to this forum and I have a question.Whenever I reboot my smartphone Spotify starts with the last song/playlist/... active (see attache...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android 12   My Question or Issue Dear all!   I am new to this forum and I have a question. ...

Amay

Spotify Star

1360 Views

3 replies

0 likes

  • 1360 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Podcasts vanish when sorting by "recently updated"

PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13Spotify Version8.7.88.496 My Question or IssueI updated my app yesterday for the first time in a while, and now it is misbehaving. When I go to Library/Podcasts & Shows, I see all the ...

Casual Listener

Plan Premium Country US Device Google Pixel 5 Operating System Android 13 Spotify Version 8.7.88.496   My Question or Issue I updated my app yesterday for the first time in a while, ...

Joan

Moderator

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local songs are not recognized

Plan PremiumCountry GermanyDevice Samsung Galaxy S20+Operating System Android version 13Spotify Version 8.7.88.496 On my desktop Spotify recognizes and plays the local songs. On my smartphone however the app doesn't find the songs anymore. "Show audi...

Regular

  Plan Premium Country Germany Device Samsung Galaxy S20+ Operating System Android version 13 Spotify Version 8.7.88.496   On my desktop Spotify recognizes and plays the local s...

monocat13

Regular

761 Views

2 replies

0 likes

  • 761 Views
  • 2 replies
  • 0 likes