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Hi It's Smit. I cannot play music named "ek pal ka jeena".

Hi It's Smit. I cannot play music named "ek pal ka jeena".

One day I was clearing playlist
Then I found that mentioned song cannot playable.
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1 Reply

Hey there @smitmenpara.

 

Thank you for reaching out here in the Community.

 

Could you please let us know if the song is grayed out or you get an error message when you try to play this specific song? 

 

If any of the above is the case for you, we'd like to point out that there are a few possible reasons as to why a song might show as grayed out and give an error when tried to be played.

Some songs are not available in all countries, and this is due to license agreements with the rights holders. We're always working on expanding our catalog, so if that's the case for your songs we hope you'll see them available soon.

Another option is that the songs you see are marked as Explicit and you have that type of content filtered off. You can read more about that here.

Lastly, it's possible that the songs were marked as "Don't play this'' at some point - and if that's the case you can follow the steps here to unmark them.


Hope this info is useful. Let us know if there's anything else we can do for you 🙂

LyubkaModerator
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