Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14391 Views
  • 54 replies
  • 17 likes
  • 14391 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864391 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864391 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23263 Views
  • 3 replies
  • 0 likes
  • 23263 Views
  • 3 replies
  • 0 likes

Music bar still old

Hi! I am on Premium Family, and I'm the only one getting the old music bar... And yes, I have checked for updates and it's on the latest version. Can someone help me get the new version? Thanks!

  • Newbie
  • Hi! I am on Premium Family, and I'm the only one getting the old music bar... And yes, I have checked for updates and it's on the latest version. Can someone help me get the new version? Thanks!
  • dinomight
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist list in offline disappears.

PlanFree/PremiumCountryRussiaDeviceSamsung Galaxy A5 2017Android 8The tab with the artists I am subscribed to turns out to be empty if the application was closed, unused for some time, then launched without access to the network or in offline mode. R...

  • Music Fan
  • Plan Free/Premium Country Russia Device Samsung Galaxy A5 2017 Android 8 The tab with the artists I am subscribed to turns out to be empty if the application was closed, unused for some time, ...
  • hector373
  • Regular
  • 870 Views
  • 19 replies
  • 1 likes
  • 870 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Cannot open any songs in my account

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 CoreOperating SystemAndroid 9 My Question or IssueWhen i download the Spotify Mobile app, everythings seems normal but when i click to any kind of playlist it's just gets stuck in the loading screen. I ...

  • Regular
  • Plan Premium Country Turkey Device Samsung Galaxy J7 Core Operating System Android 9   My Question or Issue When i download the Spotify Mobile app, everythings seems normal but when i ...
  • Jeremy
  • Spotify
  • 533 Views
  • 12 replies
  • 0 likes
  • 533 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics are incorrectly matched [Bug]

PlanPremiumCountryUnited StatesDeviceOnePlus 9 ProOperating SystemAndroid versión 11 My Question or IssueWhen I was listening to music earlier, I found that my lyrics for "Diamonds" by POESY was actually showing the lyrics to "Diamonds" by Rihanna. T...

  • Newbie
  • Plan Premium Country United States Device OnePlus 9 Pro Operating System Android versión 11   My Question or Issue When I was listening to music earlier, I found that my lyrics for "Di...
  • Jeremy
  • Spotify
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 10eOperating System Android Oreo My Question or IssueI'll get an ad with the 30 minutes free tag, but after the ad it will play a second one without the tag and I won't get any time at all without ads.

  • Casual Listener
  • Plan Free Country United States Device Samsung Galaxy 10e Operating System  Android Oreo   My Question or Issue I'll get an ad with the 30 minutes free tag, but after the ad ...
  • Jeremy
  • Spotify
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth does not work

PlanPremiumCountryUKDeviceSamsung Galaxy A12Operating SystemAndroid My Question or IssueBluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is it? NO! I've tried:-Restarting my phone-Disconnecting all other devices-Loo...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy A12 Operating System Android   My Question or Issue Bluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is...
  • MafeG
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Shuffle follows similar "paths", repeats songs.

PremiumUKDeviceOnePlus 7 Pro, Google Home Mini, BT speaker. My Question or IssueI have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. Most songs haven't once come up in around a month of regular (3-4h a...

  • Newbie
  • Premium UK Device OnePlus 7 Pro, Google Home Mini, BT speaker.   My Question or Issue I have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. ...
  • wohfab
  • Casual Listener
  • 343 Views
  • 1 replies
  • 1 likes
  • 343 Views
  • 1 replies
  • 1 likes

Superuser Contribution No internet connection yet my songs download just fine

Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using data, or else I'd be stuck on the logo screen. Onc...

  • Casual Listener
  • Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using...
  • Jeremy
  • Spotify
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't receive recent UI update yet.

PlanPremiumCountryJapanDeviceHUAWEI Mate 20 ProOperating SystemAndroid 10 / EMUI 11 My Question or IssueI already tried: log in & out, device restart, deleting cache, and reinstall. Since I really like looks of new mini player, so I want to apply the...

  • Casual Listener
  • Plan Premium Country Japan Device HUAWEI Mate 20 Pro Operating System Android 10 / EMUI 11   My Question or Issue I already tried: log in & out, device restart, deleting cache,&nbs...
  • Jeremy
  • Spotify
  • 1564 Views
  • 5 replies
  • 0 likes
  • 1564 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify connect not finding that one speaker.

PlanPremiumCountryNetherlandDeviceRedmi note 8tOperating SystemAndroid 11 My Question or IssueHello, my Spotify doesn't want to find a specific device in Spotify connect. I just checked and my colleague can find the speaker without any issue. Connect...

  • Visitor
  • Plan Premium Country Netherland Device Redmi note 8t Operating System Android 11     My Question or Issue Hello, my Spotify doesn't want to find a specific device in Spotify conn...
  • Jeremy
  • Spotify
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Superuser Contribution Track info update stops

Premium Duo DeviceOneplus 3T A3003Operating System(Android 9 - Oxygen OS 9.0.6) When I use the spotify client in the car with bluetooth connection to the car radio, the track info update on the car display stops when I press the track change buttons....

  • Casual Listener
  • Premium Duo   Device Oneplus 3T A3003 Operating System (Android 9 - Oxygen OS 9.0.6)   When I use the spotify client in the car with bluetooth connection to the car radio, the track ...
  • ivanortiz20211125
  • Newbie
  • 931 Views
  • 5 replies
  • 2 likes
  • Car Bluetooth
    track information
  • 931 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify LAG when open in background

PlanPremiumCountryItalyDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueEvery time I listen to spotify and eventually my phone screen goes off with the app running in the background, the music starts lagging or even stops. Then, as...

  • Visitor
  • Plan Premium Country Italy Device Google Pixel 3a Operating System Android 11   My Question or Issue Every time I listen to spotify and eventually my phone screen goes off with the app...
  • Pushevolvester
  • Music Fan
  • 6798 Views
  • 9 replies
  • 7 likes
  • 6798 Views
  • 9 replies
  • 7 likes

Superuser Contribution Spotify is trying to play notification is not going away

PlanFreeDeviceXiaomi Note 9Operating SystemAndroidMy Question or IssueHello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is trying to play. This notification is not going away. I tried clean ...

  • Newbie
  • Plan Free Device Xiaomi Note 9 Operating System Android My Question or Issue Hello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is tr...
  • MafeG
  • Spotify Legend
  • 4342 Views
  • 9 replies
  • 0 likes
  • 4342 Views
  • 9 replies
  • 0 likes

Superuser Contribution New music/podcast notification bell gone?

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI was so impressed that there was finally a notification bell for new music/podcasts located within the app. Located just to the left of the recently played...

  • Newbie
  • Plan Premium Country Australia Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I was so impressed that there was finally a notification bell for new music/podc...
  • CarlosE
  • Moderator
  • 281 Views
  • 1 replies
  • 2 likes
  • 281 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Sort By Recently Added feature is missing.

PlanPremiumCountryEstonia DeviceRedmi Note 7Operating SystemAndroid 10 My Question or IssueSort By Recently Added feature is missing for months already and seems like you are not interested in helping your premium users. This is my second forum post....

  • Casual Listener
  •   Plan Premium Country Estonia   Device Redmi Note 7 Operating System Android 10   My Question or Issue Sort By Recently Added feature is missing for months already and see...
  • Mihail
  • Spotify Legend
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display stops on second song in car

PlanPremium DeviceHuawei nova 3iOperating SystemAndroid 9My car is hyundai elantra 2020My Question or IssueI need help... After hearing first song display change in my car in dashboard Bluetooth connection fine but after that it stops working i can s...

  • Casual Listener
  • Plan Premium   Device Huawei nova 3i Operating System Android 9 My car is hyundai elantra 2020 My Question or Issue I need help... After hearing first song display change in my car in d...
  • Basscat
  • Casual Listener
  • 286 Views
  • 2 replies
  • 1 likes
  • 286 Views
  • 2 replies
  • 1 likes

Superuser Contribution Auto start app in car and play music

PlanPremiumCountryHungaryDeviceRockchip PX6 (SYGAV Android 9.0 for Mitsubishi Lancer/EVO)Operating SystemAndroid 9.0My Question or IssueHey everyone,So about a year ago I bought a the above Android Car Radio. I started to use Spotify on it right away...

  • Regular
  • Plan Premium Country Hungary Device Rockchip PX6 (SYGAV Android 9.0 for Mitsubishi Lancer/EVO) Operating System Android 9.0 My Question or Issue Hey everyone, So about a year ago I bought a...
  • Spyke91
  • Regular
  • 4522 Views
  • 8 replies
  • 0 likes
  • Autolaunch
    Autostart
    px6
    rockchip
    Sygav
  • 4522 Views
  • 8 replies
  • 0 likes

Solved!! Autoplay won't switch off on 'other devices'

 PlanPremiumCountryUKDeviceSamsung Galaxy S10 with Echo Dot and/or Sonos speakers Operating SystemAndroid My Question or IssueAutoplay is 'off' (see image). When I play an album with Listen on This Phone, music stops at the end of the album. All good...

Screenshot_20211123-223706_Spotify.jpg
  • Music Fan
  •   Plan Premium Country UK Device Samsung Galaxy S10 with Echo Dot and/or Sonos speakers   Operating System Android   My Question or Issue Autoplay is 'off' (see image).   ...
  • AdamDam
  • Spotify Star
  • 1105 Views
  • 3 replies
  • 1 likes
  • 1105 Views
  • 3 replies
  • 1 likes

Superuser Contribution Google Home won't play specific songs on Spotify

PlanPremiumCountryUKDeviceHuawei P30 ProOperating SystemAndroid 10 My Question or IssueHi, I have a Spotify premium account which has worked fine with my Google Home for years. But in the last week or so Google Home refuses to play specific songs. So...

  • Casual Listener
  • Plan Premium Country UK Device Huawei P30 Pro Operating System Android 10   My Question or Issue Hi, I have a Spotify premium account which has worked fine with my Google Home for year...
  • CarlosE
  • Moderator
  • 1473 Views
  • 3 replies
  • 0 likes
  • Google Home
  • 1473 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android, clock app] alarm throws NullPointerException

PlanPremiumCountryGermanyDeviceGalaxy S4 GT-I9505Operating SystemAndroid My Question or IssueSince a few updates ago, the Spotify integration for the clock app ceased working for me. Now everytime an alarm goes off, it displays "java.lang.NullPointer...

  • Casual Listener
  • Plan Premium Country Germany Device Galaxy S4 GT-I9505 Operating System Android   My Question or Issue Since a few updates ago, the Spotify integration for the clock app ceased working...
  • MafeG
  • Spotify Legend
  • 1298 Views
  • 11 replies
  • 1 likes
  • 1298 Views
  • 11 replies
  • 1 likes