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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194967 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194967 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536318 Views

78 replies

3 likes

  • 536318 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440179 Views

565 replies

37 likes

Account
Free
  • 440179 Views
  • 565 replies
  • 37 likes

Superuser Contribution It won't play my playlist, when the first song ends it goes to "recommended

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the left that goes to previous song.

Visitor

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the ...

Vasil

Moderator

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify songs not downloading on phone

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space left, not anywhere near the 10k songs limit and hav...

Visitor

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space ...

Eni

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find my account overview

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

Casual Listener

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

AlejaR

Moderator

1459 Views

2 replies

0 likes

  • 1459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcas not shown

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Casual Listener

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Joan

Moderator

647 Views

3 replies

0 likes

  • 647 Views
  • 3 replies
  • 0 likes

Cómo puedo cancelar

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

Visitor

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

kaworu_bloodpaw

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Find specific song in large playlist.

Using Android. V 8.8.6.472The find in playlist is not an option available.

Visitor

Using Android. V 8.8.6.472 The find in playlist is not an option available.

MihailY

Moderator

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Superuser Contribution Algunas canciones se cortan aprox a los 10".

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el problema, nunca cambie nada de la configuración como...

Visitor

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el p...

Alex

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Edamame by bbno$ won't play.

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Please help.

Visitor

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Ple...

MihailY

Moderator

1153 Views

5 replies

0 likes

  • 1153 Views
  • 5 replies
  • 0 likes

Superuser Contribution Chromebook keeps skipping 6 songs

PlanPremium, for almost 10 years nowCountryUSADeviceAsus Chromebook/desktop thingOperating SystemGoogle Chrome OS, Version 76.0.3809.136 (Official Build) (64-bit)So for the last 4 months I haven't been able to listen to Spotify at work and it's defia...

Regular

Plan Premium, for almost 10 years now Country USA Device Asus Chromebook/desktop thing Operating System Google Chrome OS,  Version 76.0.3809.136 (Official Build) (64-bit) So for the la...

Thambi4ever

Visitor

4151 Views

21 replies

2 likes

  • 4151 Views
  • 21 replies
  • 2 likes

I am a paying customer (duo plan) and i still get annoying push notificatio

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and this still happens. How do I turn it off?Here are s...

Casual Listener

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and ...

Loigiani

Casual Listener

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto download/remove podcast episodes?

Hello, new to Spotify. Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Casual Listener

Hello, new to Spotify.  Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Petro86

Regular

56157 Views

53 replies

123 likes

  • 56157 Views
  • 53 replies
  • 123 likes

Superuser Contribution No 'Play' thumbnail in Messenger

PlanPremiumCountryNicaraguaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or Issue:when sharing in Messenger, there was always a little thumbnail of the song that allowed you to play a preview of the song but since like 3 days ago, it...

Casual Listener

Plan Premium Country Nicaragua Device Samsung Galaxy A50 Operating System Android 10     My Question or Issue: when sharing in Messenger, there was always a little thumbnail of t...

TherieM

Casual Listener

3618 Views

11 replies

3 likes

  • 3618 Views
  • 11 replies
  • 3 likes

Superuser Contribution Can't open joe rogan podcast. It says playlist is empty

PlanPremiumCountryPakistanDeviceOne plus 6Operating System Android Oreo My Question or IssueJoe rogan podcast keeps saying it's empty

Casual Listener

Plan Premium Country Pakistan Device One plus 6 Operating System  Android Oreo   My Question or Issue Joe rogan podcast keeps saying it's empty

Sulimanbabar

Visitor

1953 Views

7 replies

0 likes

  • 1953 Views
  • 7 replies
  • 0 likes

Meu spotify não entra no celular

Toda vez que tento acessar o spotify pelo app no celular el da erro

Visitor

Toda vez que tento acessar o spotify pelo app no celular el da erro

Bittencourt

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Songs playing twice in a row

Every second song plays twice or four times in a row when i shuffle in liked playlist.i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song just gets removed from shuffle. Ive closed the app, redo...

Visitor

Every second song plays twice or four times in a row when i shuffle in liked playlist. i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song j...

kaworu_bloodpaw

Roadie

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle keeps being enabled everytime I play an album

PlanPremiumCountryUSDeviceLG HarmonyOperating SystemAndroid My Question or IssueNot sure when exactly this started happening, but I noticed it last night and didn't have this issue a few days ago. If I try to play an album, no matter what track I cli...

Roadie

Plan Premium Country US Device LG Harmony Operating System Android   My Question or Issue Not sure when exactly this started happening, but I noticed it last night and didn't have this...

datfenristho

Roadie

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes