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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842962 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842962 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14375 Views
  • 1 replies
  • 0 likes
  • 14375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app crashes when wifi connected

Hi everyone, I have problem with spotify android app. Application crashes when wifi is connectedI tested on two different Samsung Galaxy S10 phones and Oppo A5. When wifi is turned off everything works fine - until I connect wifi again. When I connec...

  • Casual Listener
  • Hi everyone,  I have problem with spotify android app. Application crashes when wifi is connected I tested on two different Samsung Galaxy S10 phones and Oppo A5.  When wifi is turned of...
  • Alex
  • Moderator
  • 542 Views
  • 3 replies
  • 0 likes
  • 542 Views
  • 3 replies
  • 0 likes

Superuser Contribution Frozen Album Art Bug

PlanPremiumCountryAustraliaDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue When I open a song link from Facebook messenger, the original song that was playing in the apps album art (shuffle previous pause/play next repeat ...

  • Casual Listener
  •   Plan Premium Country Australia Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue   When I open a song link from Facebook messenger, th...
  • Jeremy
  • Moderator
  • 489 Views
  • 2 replies
  • 0 likes
  • bug
    frozen
    UI
  • 489 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song is s stuck

PlanPremiumCountryArgentina DeviceXiaomi Redmi note 7Operating SystemAndroid 10 My Question or IssueSong showcase is stuck

  • Visitor
  • Plan Premium Country Argentina  Device Xiaomi Redmi note 7 Operating System Android 10   My Question or Issue Song showcase is stuck
  • Alex
  • Moderator
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple issues with the app

PlanPremium trialCountryIsraelDeviceGalaxy s20 My Question or Issue I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my songs, but only a Playlist of the songs that I've liked. Second, the "currently playing...

  • Visitor
  •   Plan Premium trial Country Israel Device Galaxy s20   My Question or Issue  I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my so...
  • Ver
  • Spotify Legend
  • 909 Views
  • 2 replies
  • 1 likes
  • 909 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops randomly and doesn't show correctly the currently played song/artist

PlanPremium (fmialy)CountryHungaryDeviceSamsung Galaxy s10Operating System(Android 10- ) My Question or IssueSpotify stops randomly, and start playing again when I open the app. Neyt to this issue my app doesn't show the current playing artist nor so...

  • Visitor
  • Plan Premium (fmialy) Country Hungary Device Samsung Galaxy s10 Operating System (Android 10- )   My Question or Issue Spotify stops randomly, and start playing again when I open the a...
  • Jeremy
  • Moderator
  • 240 Views
  • 1 replies
  • 1 likes
  • 240 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't log in from my app

PlanFreeCountryNetherlands DeviceHuawei Mate 10 ProOperating SystemAndroid My Question or IssueWhen I try to log in via Facebook at my Spotify account, it gives an error message which I am not even allowed to screenshot. I also try using the email ad...

  • Visitor
  • Plan Free Country Netherlands    Device Huawei Mate 10 Pro Operating System Android   My Question or Issue When I try to log in via Facebook at my Spotify account, it gives ...
  • Alex
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to I empty the favorites list?

PlanPremium DeviceSamsung Galaxy S8 My Question or IssueHow do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requires confirmation "are you sure?", so by hand I will never do it. But to empty it ...

  • Visitor
  • Plan Premium   Device Samsung Galaxy S8   My Question or Issue How do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requir...
  • Ver
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution App doesn't show current artist/song

PlanPremiumCountryGermanyDevicesamsung S10+Operating Systemadnroid My Question or IssueMy App doesn't show the current playing artist nor song. It shows an other Album I listened to any time before and also stops playing for no obvious reason. The Pl...

  • Visitor
  • Plan Premium Country Germany Device samsung S10+ Operating System adnroid   My Question or Issue My App doesn't show the current playing artist nor song. It shows an other Album I list...
  • Alex
  • Moderator
  • 191 Views
  • 1 replies
  • 1 likes
  • 191 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ads missing up

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then another 30 minutes free add followed again by more ads...

  • Visitor
  • I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then ano...
  • Alex
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Avoiding auto-scrolling while adding songs to a playlist

PlanFreeCountryFranceDeviceXiaomi Redmi Note 7Operating SystemAndroid My Question or IssueHello everyoneI have a huge playlist "A" which contains a lot of songs. I want to take the best of these songs to put them in a playlist "B". Thus, I click on t...

  • Casual Listener
  •   Plan Free Country France Device Xiaomi Redmi Note 7 Operating System Android   My Question or Issue Hello everyone I have a huge playlist "A" which contains a lot of songs. I ...
  • Maroxib
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

Superuser Contribution Delay in lyrics

PlanPremium CountryBrazil DeviceSamsung Galaxy A9 Operating SystemAndroid 10 My Question or IssueHello, I use to follow the music lyrics', and I realized that if we enable the option "gradual transition", when the following music starts, it will have...

Screenshot_20201004-182808_Spotify~2.jpg
  • Visitor
  • Plan Premium   Country Brazil   Device Samsung Galaxy A9   Operating System Android 10   My Question or Issue Hello,   I use to follow the music lyrics', and I...
  • Mihail
  • Spotify Legend
  • 1575 Views
  • 1 replies
  • 0 likes
  • 1575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android multiple save locations

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround. Finally upgraded to a phone (Motorola G8) with decent storage space, and shelled out for a decent SD card. But I discovered today,...

  • Visitor
  • Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround.   Finally upgraded to a phone (Motorola G8) with decent storage space, a...
  • Elena
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or another song, the one that was playing stays the same in...

  • Regular
  • Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or anoth...
  • Mihail
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 1 likes
  • 228 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please give us a toggle for Car View/Car Play for non-Bluetooth (AUX cable) users

PlanPremiumCountryUSADeviceLG V60 ThinQOperating SystemAndroid 10.0My Question or IssueI do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I have a phone with a built in HiFi DAC and headphone jack. I plug my phone i...

  • Casual Listener
  • Plan Premium Country USA Device LG V60 ThinQ Operating System Android 10.0 My Question or Issue I do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I h...
  • Ver
  • Spotify Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • aux cable
    bluetooth
    Car Play
    car view
    manual toggle
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tuggling shuffle on curated playlists

When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario? Premium planAndroid ver 9

  • Newbie
  • When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario?   Premium plan Android ver 9
  • Jeremy
  • Moderator
  • 293 Views
  • 1 replies
  • 0 likes
  • Discover
    Discover Weekly
    shuffle
    UI
  • 293 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Phone Audio Control locked by Spotify Connect

PlanPremiumCountryRussiaDeviceRedmi 9Operating SystemAndroid 10, MIUI Global 11.0.8 My Question or IssueIt is impossible to adjust the volume of the device (notifications, applications, alarms), the volume control panel does not come out, it changes ...

  • Casual Listener
  • Plan Premium Country Russia Device Redmi 9 Operating System Android 10, MIUI Global 11.0.8   My Question or Issue It is impossible to adjust the volume of the device (notifications, ap...
  • Jeremy
  • Moderator
  • 961 Views
  • 4 replies
  • 0 likes
  • 961 Views
  • 4 replies
  • 0 likes

This beta version is absolutely terrible

It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it is playing and I pause the old one showing and it ...

  • Music Fan
  • It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it...
  • janetbeautiful
  • Music Fan
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not register as running on my android and causes some odd interactions (detailed).

PlanPremiumCountryUSA DeviceGalaxy S20 Ultra (T-Mobile)Operating SystemAndroid 10Spotify Version (Most recent)8.5.75.766 My Question or IssueFrequently, my Spotify app will not show as if it is running on my phone, even though it is. I will hear musi...

  • Casual Listener
  • Plan Premium Country USA   Device Galaxy S20 Ultra (T-Mobile) Operating System Android 10 Spotify Version (Most recent) 8.5.75.766   My Question or Issue Frequently, my Spotify...
  • T3vin0t3r095
  • Casual Listener
  • 335 Views
  • 2 replies
  • 1 likes
  • Android
    bug
  • 335 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution status bar inside app doesnt change song info

PlanPremiumCountryRussiaDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueI don't know why it happens but sometimes status bar inside the app just froze and even though music keep playing in status bar displays one song and the same tim...

  • Visitor
  • Plan Premium Country Russia Device Huawei P20 Pro Operating System Android   My Question or Issue I don't know why it happens but sometimes status bar inside the app just froze and e...
  • Alex
  • Moderator
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant load after import

PlanPremiumCountryUkraineDeviceasus zenfone 6Operating SystemAndroid My Question or IssueAdter importing 2500 tracks its not loading in app. From web all is ok

  • Visitor
  • Plan Premium Country Ukraine Device asus zenfone 6 Operating System Android    My Question or Issue Adter importing 2500 tracks its not loading in app. From web all is ok
  • Alex
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes