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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202220 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202220 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546926 Views

78 replies

3 likes

  • 546926 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454771 Views

571 replies

38 likes

Account
Free
  • 454771 Views
  • 571 replies
  • 38 likes

Superuser Contribution 知らないプレイリストが勝手に追加されます。どうしたらいいですか?ちなみにプレミアムプランDUOで機種はGooglepixel6aです。

有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。解決法を教えて下さい。

Visitor

有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。 解決法を教えて下さい。

Vasil

Moderator

1737 Views

1 replies

0 likes

  • 1737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App WILL NOT open on Android 13 (until I reboot each time)

PlanPremiumCountryCanadaDevice(Samsung Galaxy Note20 Ultra)Operating System(Android 13) My Question or Issue This issue started about 1 or 2 weeks ago. After a period of time goes by where I have not used the Spotify app (think like going to sleep th...

Casual Listener

  Plan Premium Country Canada Device (Samsung Galaxy Note20 Ultra) Operating System (Android 13)  My Question or Issue   This issue started about 1 or 2 weeks ago. After...

Lyubka

Moderator

1422 Views

2 replies

0 likes

  • 1422 Views
  • 2 replies
  • 0 likes

Unusual Homepage

PlanPremiumCountryEgyptDeviceSamsung A 23Operating SystemAndroid 13 My Question or IssueMy liked songs and recently played playlists are supposed to be on my homepage but they are not, Instead I have two podcasts that I follow, help me this is annoyi...

Casual Listener

Plan Premium Country Egypt Device Samsung A 23 Operating System Android 13   My Question or Issue My liked songs and recently played playlists are supposed to be on my homepage but the...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Wifi streaming only option

PlanPremiumCountryUK Operating SystemAndroid My Question or IssueAs per other post Spotify need to implement a wifi streaming only option. ios and some android OSs (one plus) allow controlling apps internet access via settings (see attachments). Howe...

Casual Listener

  Plan Premium Country UK   Operating System Android   My Question or Issue As per other post Spotify need to implement a wifi streaming only option.   ios and some an...

Fernand0

Casual Listener

1247 Views

2 replies

1 likes

  • 1247 Views
  • 2 replies
  • 1 likes

Superuser Contribution Random mode is automatically activated.

I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I am connected) and when I reconnect, the playback qu...

Regular

I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I ...

OscarDC

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Song keeps changing after 20 seconds

Songs play 20 seconds and then move to next. Logged out, restarted phone, uninstalled and reinstalled app

Visitor

Songs play 20 seconds and then move to next. Logged out, restarted phone, uninstalled and reinstalled app

kaworu_bloodpaw

Roadie

1316 Views

1 replies

0 likes

  • 1316 Views
  • 1 replies
  • 0 likes

Superuser Contribution It won't play my playlist, when the first song ends it goes to "recommended

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the left that goes to previous song.

Visitor

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the ...

Vasil

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify songs not downloading on phone

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space left, not anywhere near the 10k songs limit and hav...

Visitor

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space ...

Eni

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find my account overview

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

Casual Listener

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

AlejaR

Moderator

1477 Views

2 replies

0 likes

  • 1477 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcas not shown

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Casual Listener

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Joan

Moderator

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Cómo puedo cancelar

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

Visitor

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

kaworu_bloodpaw

Roadie

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Find specific song in large playlist.

Using Android. V 8.8.6.472The find in playlist is not an option available.

Visitor

Using Android. V 8.8.6.472 The find in playlist is not an option available.

MihailY

Moderator

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Superuser Contribution Algunas canciones se cortan aprox a los 10".

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el problema, nunca cambie nada de la configuración como...

Visitor

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el p...

Alex

Spotify Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Edamame by bbno$ won't play.

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Please help.

Visitor

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Ple...

MihailY

Moderator

1196 Views

5 replies

0 likes

  • 1196 Views
  • 5 replies
  • 0 likes

Superuser Contribution Chromebook keeps skipping 6 songs

PlanPremium, for almost 10 years nowCountryUSADeviceAsus Chromebook/desktop thingOperating SystemGoogle Chrome OS, Version 76.0.3809.136 (Official Build) (64-bit)So for the last 4 months I haven't been able to listen to Spotify at work and it's defia...

Regular

Plan Premium, for almost 10 years now Country USA Device Asus Chromebook/desktop thing Operating System Google Chrome OS,  Version 76.0.3809.136 (Official Build) (64-bit) So for the la...

Thambi4ever

Visitor

4245 Views

21 replies

2 likes

  • 4245 Views
  • 21 replies
  • 2 likes

I am a paying customer (duo plan) and i still get annoying push notificatio

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and this still happens. How do I turn it off?Here are s...

Casual Listener

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and ...

Loigiani

Casual Listener

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto download/remove podcast episodes?

Hello, new to Spotify. Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Casual Listener

Hello, new to Spotify.  Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Petro86

Music Fan

56637 Views

53 replies

123 likes

  • 56637 Views
  • 53 replies
  • 123 likes

Superuser Contribution No 'Play' thumbnail in Messenger

PlanPremiumCountryNicaraguaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or Issue:when sharing in Messenger, there was always a little thumbnail of the song that allowed you to play a preview of the song but since like 3 days ago, it...

Casual Listener

Plan Premium Country Nicaragua Device Samsung Galaxy A50 Operating System Android 10     My Question or Issue: when sharing in Messenger, there was always a little thumbnail of t...

TherieM

Casual Listener

3722 Views

11 replies

3 likes

  • 3722 Views
  • 11 replies
  • 3 likes