Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have a Pixel 7 and am having an issue whenever I try to play a playlist whilst in my Hyundai i30 using Android Auto. I get into my car, select the playlist I want, and press play. The song will play for about 10 seconds then will randomly change to...
I have a Pixel 7 and am having an issue whenever I try to play a playlist whilst in my Hyundai i30 using Android Auto. I get into my car, select the playlist I want, and press pl...
Spotify Legend
7130 Views
9 replies
0 likes
The app can be opened but crashes when a song is played. PlanFreeCountryIndia DeviceIqoo 7 Operating System Android 12
The app can be opened but crashes when a song is played. Plan Free Country India Device Iqoo 7 Operating System Android 12
Spotify Legend
367 Views
1 replies
1 likes
PlanPremiumCountryKorea/IndiaDeviceSamsung Galaxy Tab S7, Maybe all product.Operating SystemAndroid My Question or IssueANR by input no responding.Precondition:Google Clock installed(https://play.google.com/store/apps/details?id=com.google.android.de...
Plan Premium Country Korea/India Device Samsung Galaxy Tab S7, Maybe all product. Operating System Android My Question or Issue ANR by input no responding. Precondition: Google Clo...
486 Views
0 replies
0 likes
There is no option present to download my playlist . I can only see enhance, globe and add songs options
There is no option present to download my playlist . I can only see enhance, globe and add songs options
Spotify Star
407 Views
1 replies
1 likes
PlanFreeCountryPhilippines DeviceRealme 6iOperating SystemAndroid 11 My Question or IssueWhen I opened my playlist, it looked different than usual. Instead of a song list, it only displayed song names and the artist/composer. When I try to play a son...
Plan Free Country Philippines Device Realme 6i Operating System Android 11 My Question or Issue When I opened my playlist, it looked different than usual. Instead of a song lis...
Visitor
14654 Views
4 replies
0 likes
PlanPremiumCountry DeviceSamsung galaxy S20/S21/S22Operating SystemAndroid My Question or IssueI've had this issue for some time now on my Samsung S21 and now my S22.Each time I pause my music using the lock screen, the Spotify controls widget disapp...
Plan Premium Country Device Samsung galaxy S20/S21/S22 Operating System Android My Question or Issue I've had this issue for some time now on my Samsung S21 and now my S22. E...
Regular
2787 Views
2 replies
1 likes
PlanPremium individualCountryArgentinaDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueIn every playlist, in the section to "add a song" i'm not being able to listen the fragment of the song that i select to add, in my other ...
Plan Premium individual Country Argentina Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue In every playlist, in the section to "add a song" i'm not bein...
Spotify Star
283 Views
1 replies
0 likes
PlanPremiumCountryOmanDeviceVivo v21eOperating SystemAndroid 12 My Question or IssueThe problems regarding app crashing still continues even after the update I mean it worked for a day and then it's all the same story again (the app crashes when any ...
Plan Premium Country Oman Device Vivo v21e Operating System Android 12 My Question or Issue The problems regarding app crashing still continues even after the update I mean it worked...
Spotify Legend
797 Views
1 replies
0 likes
hi im using a70 with android 11 and samsung watch 3 45mm tizen os 4.5 spotify tizen app is work but when i want to select a music in that playlist not work i contact with samsung company and they said the problem is spotify app in other app linke sam...
hi im using a70 with android 11 and samsung watch 3 45mm tizen os 4.5 spotify tizen app is work but when i want to select a music in that playlist not work i contact with sa...
Spotify Legend
458 Views
3 replies
0 likes
Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and everywhere else I could think of. I'm using Android 12 ...
Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and ever...
Newbie
5209 Views
18 replies
1 likes
PlanPremiumCountryMexicoDevicePOCO X3 NFCOperating SystemAndroid 11 My Question or IssueI have the latest version of the app, (although this problem has persisted for several updates) my connection is good and it doesn't matter if I have the songs of...
Plan Premium Country Mexico Device POCO X3 NFC Operating System Android 11 My Question or Issue I have the latest version of the app, (although this problem has persisted for several...
Newbie
2962 Views
14 replies
0 likes
PlanPremiumCountryColombiaDeviceGalaxy S10+Operating SystemAndroid 12 My Question or IssueI've cleaned the cache and temporary files.I've reinstalled the application over and again but the error remains."No internet connection... Go online and try ag...
Plan Premium Country Colombia Device Galaxy S10+ Operating System Android 12 My Question or Issue I've cleaned the cache and temporary files. I've reinstalled the application over...
Regular
697 Views
4 replies
0 likes
PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 12 Kernel My Question or IssueI have the lyrics prompt/symbol on two songs but when I click on them there are no lyrics. It doesn't show with other songs. Have tried clean reinst...
Plan Premium Country Australia Device Google Pixel 4a Operating System Android 12 Kernel My Question or Issue I have the lyrics prompt/symbol on two songs but when I click on them th...
Casual Listener
598 Views
2 replies
0 likes
App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working.PlanFreeCountryIndiaOperating SystemAndroid My Question or IssuesApp is not working properly. After 10 secs of playi...
App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working. Plan Free Country India Operating System Android ...
Spotify Legend
336 Views
1 replies
0 likes
I had this issue twice now. Whenever I play a song on Spotify mobile, it crashes immediately after. The first time a clean reinstall seemed to work after removing the cache failed. Now I've had even more difficulty in trying to get the app to work. I...
I had this issue twice now. Whenever I play a song on Spotify mobile, it crashes immediately after. The first time a clean reinstall seemed to work after removing the cache failed. Now I've had even ...
Casual Listener
1346 Views
8 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States DeviceSamsung A52 5GOperating SystemAndroid My Question or Issue I have a Playlist of a 120 or so so...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States Device Samsung A52 5G Operating...
Newbie
1715 Views
8 replies
0 likes
PlanPremiumCountryFrance DeviceXiaomi Mi9 Lite and Xiaomi Mi A2Operating SystemAndroid 10 My Question or IssueHello,since approx. 10 days now (~May 20th), my alarms set up in Google Clock do not play songs I configured from Spotify. Instead they play...
Plan Premium Country France Device Xiaomi Mi9 Lite and Xiaomi Mi A2 Operating System Android 10 My Question or Issue Hello, since approx. 10 days now (~May 20th), my al...
Moderator
1504 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy, chrome cast My Question or IssueWhen casting to a chromecast from the Android app I can not select a song from any Playlist to play, when I tap them nothing happens, I can open the song options or add to que...
Plan Premium Country USA Device Samsung Galaxy, chrome cast My Question or Issue When casting to a chromecast from the Android app I can not select a song from any Playlist to pl...
Moderator
973 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDeviceAndroid Automotive on Polestar 2Operating SystemAndroid R My Question or Issue I really miss the ability to add a song to a playlist quickly and easily on android automotive. I have multiple playlists I listen to fr...
Plan Premium Country Netherlands Device Android Automotive on Polestar 2 Operating System Android R My Question or Issue I really miss the ability to add a song to a playlist...
358 Views
0 replies
1 likes
PlanFreeCountryUASDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueIs anyone else on android having a bug where it will show a previous song that is different to the one that is currently playing? The length section of the song is al...
Plan Free Country UAS Device Samsung Galaxy 8 Operating System Android My Question or Issue Is anyone else on android having a bug where it will show a previous song that is ...
Spotify Legend
448 Views
1 replies
0 likes
