Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46506 Views
66 replies
25 likes

46506 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879772 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879772 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26840 Views
4 replies
0 likes

26840 Views
4 replies
0 likes

Superuser Contribution Data being used playing downloaded music

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid 11 My Question or IssueWhen playing downloaded albums or playlists in my car, network data is being used. It didn't start doing this until recently, after an update I guess.Please fix asap as ...

godzero
Regular
Plan Premium Country USA Device Pixel 3 Operating System Android 11 My Question or Issue When playing downloaded albums or playlists in my car, network data is being used. It didn't ...
2020-12-19 8:16:46 PM
2022-09-08 7:53:25 AM
godzero
Regular
809 Views
6 replies
0 likes

809 Views
6 replies
0 likes

Superuser Contribution Sound becomes distorted when headphones plugged in and screen is off

PlanPremiumCountryCanadaDeviceGalaxy A03sOperating SystemAndroid 12 My Question or IssueSince the last update on Android on September 1st (to UI 4.1), the sound becomes distorted when I listen to music/podcasts on my phone and the screen is turned of...

kilashl
Casual Listener
Plan Premium Country Canada Device Galaxy A03s Operating System Android 12 My Question or Issue Since the last update on Android on September 1st (to UI 4.1), the sound becomes disto...
2022-09-04 12:32:03 AM
2022-09-07 7:27:32 PM
Eni
Moderator
1478 Views
3 replies
0 likes

1478 Views
3 replies
0 likes

Can't download Spotify podcasts

PlanFreeCountryUsDeviceSamsung Galaxy s21Operating System Android My Question or IssueWhen I try to download podcasts that are owned by spotify (Gimlet and Ringer podcasts to be precise), I get an exclamation point in the download area. I can downloa...

Zacz
Casual Listener
Plan Free Country Us Device Samsung Galaxy s21 Operating System Android My Question or Issue When I try to download podcasts that are owned by spotify (Gimlet and Ringer podcas...
2022-09-02 3:22:52 AM
2022-09-07 4:04:16 PM
Taylith
Community Legend
1085 Views
3 replies
1 likes

1085 Views
3 replies
1 likes

Superuser Contribution Volume different between playing song from album and searching

I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not downloaded), then I just search the song from the ...

Francesco10
Music Fan
I have a Premium account (from Italy) and using a Samsung A52s 5G running Android 12. While I am using bluetooth headphones, what happens is that if I go to an album and play a song (in this case not...
2022-09-05 9:46:28 PM
2022-09-07 10:04:20 AM
Elena
Moderator
168 Views
1 replies
0 likes

168 Views
1 replies
0 likes

Superuser Contribution Synced local songs will sometimes become unavailable

PlanPremiumCountryFrance DeviceSamsung Galaxy Z Flip 3 5GOperating SystemAndroid 12, app version 8.7.42.943 My Question or IssueI have several tracks on my phone that are synced from local files on my computer. But since a few weeks ago, I've been ha...

BSoD38
Regular
Plan Premium Country France Device Samsung Galaxy Z Flip 3 5G Operating System Android 12, app version 8.7.42.943 My Question or Issue I have several tracks on my phone tha...
2022-06-30 10:31:24 AM
2022-09-07 9:27:46 AM
Vasil
Moderator
1861 Views
6 replies
0 likes

1861 Views
6 replies
0 likes

Superuser Contribution Android App Local Files completely gone.

PlanFreeCountryUnited States DeviceMoto GOperating SystemAndroid Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any of you assume, I've NEVER used Spotify on a computer so this is not related to sy...

UmbralCorvid
Newbie
Plan Free Country United States Device Moto G Operating System Android Suddenly the app is not recognizing my over 100 local files, yet mere hours ago it had been. Before any ...
2022-04-05 10:14:35 AM
2022-09-06 1:58:04 AM
sjju
Casual Listener
1929 Views
14 replies
1 likes

1929 Views
14 replies
1 likes

Cannot click on songs for the album Eagles. Looks like an undefined issue?

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? PlanPremiumCountryGermany Device(Samsung Galaxy S20)Operating System(Android 12) My Question or IssueIt's so weired that I cannot play a song of this specifi...

ashishsantikari
Casual Listener
It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue? Plan Premium Country Germany Device (Samsung Galaxy S20) Operating System (A...
2022-09-03 12:45:08 AM
2022-09-05 11:44:52 AM
Amayy
Spotify Star
197 Views
3 replies
0 likes

197 Views
3 replies
0 likes

Equalizer is missing from Android

PlanPremiumCountryIndiaDeviceOnePlus 6, Samsung M30sOperating SystemAndroidSpotify Version : 8.7.62.398 (Both Devices) My Question or IssueI cannot find an equalizer option on my oneplus device as well as my samsung mobile phone even after following ...

jojo1000
Casual Listener
Plan Premium Country India Device OnePlus 6, Samsung M30s Operating System Android Spotify Version : 8.7.62.398 (Both Devices) My Question or Issue I cannot find an equalizer option...
2022-09-04 9:33:19 PM
2022-09-05 7:34:46 AM
jojo1000
Casual Listener
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Solved!!Superuser Contribution Cannot use SDCARD on Android 11

PlanPremiumCountryCzechOperating SystemAndroid 11 My Question or IssueI cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via Storage option in App settings. If i manually grant the permissions to 'Allow acce...

jieuieui5345
Casual Listener
Plan Premium Country Czech Operating System Android 11 My Question or Issue I cannot use SDCARD. App doesn't ask me for permissions when I try to transfer data to SDCARD via S...
2022-05-29 9:57:32 AM
2022-09-04 5:29:39 PM
OscarDC
Moderator
1377 Views
5 replies
0 likes

1377 Views
5 replies
0 likes

Superuser Contribution Playlist Enhance Issue

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...

c_oster
Casual Listener
When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in ...
2022-04-12 6:48:48 PM
2022-09-04 1:38:21 PM
Vasil
Moderator
1394 Views
7 replies
0 likes

1394 Views
7 replies
0 likes

Superuser Contribution My Samsung S22 Ultra is stuck in Spotify login. I tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

315woq4rvj3h2exlvwla
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-09-02 12:07:47 AM
2022-09-04 12:35:10 PM
Elena
Moderator
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Superuser Contribution Podcasts filter "unplayed" not working!!

When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to listen to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...

daveon14
Newbie
When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to liste...
2022-09-01 9:41:16 PM
2022-09-03 10:43:38 AM
Alex
Spotify Legend
654 Views
1 replies
0 likes

654 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Login

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Freeze33
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2022-08-29 11:43:14 PM
2022-09-03 10:41:54 AM
Vasil
Moderator
2435 Views
3 replies
1 likes
how do I rove this
no idea what this is
One Step Login is Activated
We are using a Samsung S10
we get
whenever we try to log in to Spotify

2435 Views
3 replies
1 likes

Superuser Contribution Podcast Playback Order

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...

jont999
Casual Listener
Plan Premium Country UK Device Huawei P20 Pro Operating System Android 9 My Question or Issue I'm trying to playback podcasts in the order they were released. ...
2019-01-09 9:45:44 AM
2022-09-03 3:14:05 AM
Beeberry3
Visitor
5137 Views
6 replies
0 likes
podcast
Podcast Episodes
Podcasts

5137 Views
6 replies
0 likes

Solved!!Superuser Contribution Why can't I go to artist or album from the three dots next to a song while using the googletv app?

PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating SystemGoogle TV My Question or IssueWhen pressing three dots next to a song in the phone or desktop app I can go to artist or album. When I do the same on my chromecast google tv app ...

erkdajerk
Casual Listener
Plan Premium (since 2009!) Country Sweden Device Chromecast Operating System Google TV My Question or Issue When pressing three dots next to a song in the pho...
2022-08-28 2:12:51 PM
2022-09-02 10:50:16 PM
erkdajerk
Casual Listener
316 Views
2 replies
0 likes

316 Views
2 replies
0 likes

Superuser Contribution Android 13 media player icon missing

PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My Question or IssueAndroid 13 media player icon missing which is really annoying, check the attachments please

Shirley_Snow
Casual Listener
Plan Premium Country Sweden Device Pixel 6 Pro Operating System Android 13 My Question or Issue Android 13 media player icon missing which is really annoying, check the attachments please 🙂
2022-08-29 5:41:02 AM
2022-09-02 5:49:19 PM
Elena
Moderator
881 Views
4 replies
0 likes

881 Views
4 replies
0 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

mayankkumar
Casual Listener
Plan Premium Operating System Android 9 My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...
2022-04-02 3:24:19 PM
2022-09-02 4:47:35 PM
Yordan
Moderator
2727 Views
38 replies
3 likes
error message
Newrelease
Something went wrong

2727 Views
38 replies
3 likes

Superuser Contribution Automatic reproduction at earphone insertion

Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards

Satzgyan64
Casual Listener
Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30. I wou...
2022-08-24 8:55:01 AM
2022-09-02 3:55:23 PM
Vasil
Moderator
229 Views
3 replies
0 likes

229 Views
3 replies
0 likes

Solved!!Superuser Contribution Discover Weekly/Release Radar both only playing in shuffle order?

PlanFreeCountry USADeviceLG Aristo 2Operating SystemAndroid 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which used to play in order, are now only available as shuffle? Is this a change in the way t...

Elfluffo
Casual Listener
Plan Free Country USA Device LG Aristo 2 Operating System Android 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which u...
2019-02-09 2:14:14 PM
2022-09-02 3:26:37 PM
newbs513
Newbie
4976 Views
9 replies
3 likes

4976 Views
9 replies
3 likes

Superuser Contribution Cant listen to pumped up kicks

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemI don't really know what LG phones use. My Question or IssueWhenever i try to listen to pumped up kicks it always says song unavailable even though it works on my computer or console.

BRuhmomEnt_95
Newbie
Plan Premium Country United States Device LG Tribute Operating System I don't really know what LG phones use. My Question or Issue Whenever i try to listen to pumped up kicks it alwa...
2020-03-27 9:00:42 AM
2022-09-02 2:38:48 PM
Vasil
Moderator
1007 Views
3 replies
0 likes

1007 Views
3 replies
0 likes

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