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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850218 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850218 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16777 Views
  • 3 replies
  • 0 likes
  • 16777 Views
  • 3 replies
  • 0 likes

Spotify On Galaxy Wearable

Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store. Is the app no longer available on the galaxy app store ...

  • Visitor
  • Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store.&...
  • jonnel13
  • Newbie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

How can I get Spotify updates on Korean play store?

PlanPremiumCountrySOUTH KOREADeviceONEPLUS 6TOperating SystemANDROID PIE My Question or Issue Hi everybody, I moved recently to South Korea and I had to change the play store location to south Korean one. However, I will not get any automatic update ...

  • Newbie
  •   Plan Premium Country SOUTH KOREA Device ONEPLUS 6T Operating System ANDROID PIE    My Question or Issue   Hi everybody,  I moved recently to South Korea and I ...
  • MattSuda
  • Spotify Star
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

  • Gig Goer
  • Plan: Premium Country: UK and France   Device: Freebox Mini, Amazon Fire TV Operating System: both Android   My Question or Issue: The background pictures of artists w...
  • CarlosE
  • Moderator
  • 483 Views
  • 2 replies
  • 0 likes
  • 483 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hidden Albums

I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is Kim Wilde's compilation album The Singles Collectio...

  • Regular
  • I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is ...
  • Eni
  • Moderator
  • 749 Views
  • 3 replies
  • 0 likes
  • 749 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't download spotify App on my samsung galaxy 9

PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9 Operating SystemAndroid My Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other ap...

  • Casual Listener
  • Plan Premium Country Argentina Device Samsung Galaxy 9  Operating System Android   My Question or Issue Every time I try to download Spotify off of the play store, when I click th...
  • Eni
  • Moderator
  • 403 Views
  • 3 replies
  • 0 likes
  • 403 Views
  • 3 replies
  • 0 likes

Musicas baixadas no cartão sd não estão sendo reconhecidas pelo spotify

Boa tarde, acordei hoje pela manhã e meu spotify havia deslogado, fui logar e me encaminhou um link para logar por email, entrei no link e dizia link expirado (havia falando que o link expirava 4 horas após de gerado, achei muito estranho), ai desins...

  • Visitor
  • Boa tarde, acordei hoje pela manhã e meu spotify havia deslogado, fui logar e me encaminhou um link para logar por email, entrei no link e dizia link expirado (havia falando que o link expirava 4 hor...
  • 88 Views
  • 0 replies
  • 0 likes
  • 88 Views
  • 0 replies
  • 0 likes

Superuser Contribution Less songs in Android spotify?

We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland. On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin Hood - Schlitzohr von Sherwood", Iphone shows 17 audiobooks. ...

  • Visitor
  • We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland.   On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin H...
  • Ivan
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Songs hesitate every couple of minutes

What is the deal with this? I've seen threads regarding this issue from years ago. Why does anyone pay for this service? I typically only use it as noise for my dogs when I'm away from home, so I can stream Amazon Music with no issues. I've re-instal...

  • Visitor
  • What is the deal with this?   I've seen threads regarding this issue from years ago. Why does anyone pay for this service? I typically only use it as noise for my dogs when I'm away from home,...
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Superuser Contribution Default to web safari plays

PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid My Question or IssueWent to play some music this morning and keep getting a pop up asking me if i wanted to switch out of web safari. I picked listen on phone i it would play for a few seconds ...

  • Visitor
  • Plan Premium Country US Device Pixel 3 Operating System Android   My Question or Issue Went to play some music this morning and keep getting a pop up asking me if i wanted to switch ou...
  • Novy
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution shuffle play button did not disapear in premium

PlanPremium FamilyCountryGermanyDeviceXiaomi Mi 9T pro (and other)Operating SystemAndroid 10 My Question or IssueInstead of the PLAY button I have only the SHUFFLE button in albums and playlists.And YES: I deactivated shuffle play!.I made a clean rei...

  • Casual Listener
  • Plan Premium Family Country Germany Device Xiaomi Mi 9T pro (and other) Operating System Android 10   My Question or Issue Instead of the PLAY button I have only the SHUFFLE button in ...
  • Eni
  • Moderator
  • 255 Views
  • 6 replies
  • 0 likes
  • 255 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify isn't available anymore on my Galaxy Watch

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy Watch, Samsung Galaxy S21Operating SystemWatch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7Smartphone: Android 11 My Question or IssueI changed my Smartphone from the Galaxy S8 to a Galaxy S21....

  • Newbie
  • Plan Premium Country Switzerland Device Samsung Galaxy Watch, Samsung Galaxy S21 Operating System Watch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7 Smartphone: Android 11   My ...
  • Novy
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to control phone volume (samsung) from laptop (mac)

First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am experiencing with the app", truly a tremendous design. As for re...

  • Visitor
  • First I'd like to commend  the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read " How do I report an issue I am e...
  • Ivan
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art does not update when next song plays

Plan: PremiumCountry: USADevice: HP G3 ChromeboxOS: ChromeI have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the primary monitor, Spotify does not update the album art, nor t...

  • Casual Listener
  • Plan: Premium Country: USA Device: HP G3 Chromebox OS: Chrome I have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the pr...
  • Kelt
  • Casual Listener
  • 256 Views
  • 4 replies
  • 0 likes
  • 256 Views
  • 4 replies
  • 0 likes

Superuser Contribution I cant open albums

PlanFreeCountry DeviceSamsung galaxy A3 (2017)Operating Android My Question or Issuemy question is that whenever i go to open up an album it wont let me i click on the list of songs under the artist name and nothing happens.Its not like some other pe...

  • Casual Listener
  • Plan Free Country   Device Samsung galaxy  A3 (2017) Operating Android   My Question or Issue my question is that whenever i go to open up an album it wont let me i click...
  • James926
  • Casual Listener
  • 879 Views
  • 7 replies
  • 0 likes
  • 879 Views
  • 7 replies
  • 0 likes

Liked Songs Too Easily Unlikeable

Newer versions of the Android App have put the green heart next to each song in Liked Songs. It has been a problem forever on the web and desktop UI that if you click once in the wrong place, you could just lose a song with no idea that you'd even do...

  • Visitor
  • Newer versions of the Android App have put the green heart next to each song in Liked Songs.   It has been a problem forever on the web and desktop UI that if you click once in the wrong place...
  • dinomight
  • Spotify Star
  • 188 Views
  • 1 replies
  • 1 likes
  • 188 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Downloading podcasts audio only?

PlanPremiumDeviceXiaomi Redmi 5AOperating SystemAndroid 8.1 My Question or IssueHi!Some podcasts have both audio and video, like the Joe Rogan podcast for example. I tried to download a podcast on the Android app for the first time that had video, an...

  • Casual Listener
  • Plan Premium Device Xiaomi Redmi 5A Operating System Android 8.1   My Question or Issue Hi! Some podcasts have both audio and video, like the Joe Rogan podcast for example. I t...
  • Gundawindy
  • Casual Listener
  • 38223 Views
  • 26 replies
  • 4 likes
  • 38223 Views
  • 26 replies
  • 4 likes

Superuser Contribution Chromebook web player has void blank gap above control panel.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version web player on a chromebook. I now have a 30mm wide 'void strip' above ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use t...
  • CarlosE
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not starting after changing storage to SD card

PlanPremium FamilyCountrySouth AfricaDeviceBlackview BV8000Operating SystemAndroid 7.0 My Question or IssueI changed my storage from phone memory to SD card. The app that it would transfer my data in the background and that the app would restart when...

  • Visitor
  • Plan Premium Family Country South Africa Device Blackview BV8000 Operating System Android  7.0   My Question or Issue I changed my storage from phone memory to SD card. The app th...
  • Jeremy
  • Spotify
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unliked song won't play again, despite following troubleshoot solutions

I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the three dots next to the song, but the option 'allow this song'...

  • Casual Listener
  •  I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the thre...
  • Jeremy
  • Spotify
  • 207 Views
  • 1 replies
  • 0 likes
  • blocked song
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops&starts songs randomly

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHungary DeviceHuawei P9 LiteOperating SystemAndroid 8.0.0 My Question or IssueHey, in the last 2 days Spotify rand...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hungary   Device Huawei P9 Lite Operating Sys...
  • Jeremy
  • Spotify
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes