Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store. Is the app no longer available on the galaxy app store ...
PlanPremiumCountrySOUTH KOREADeviceONEPLUS 6TOperating SystemANDROID PIE My Question or Issue Hi everybody, I moved recently to South Korea and I had to change the play store location to south Korean one. However, I will not get any automatic update ...
Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...
I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is Kim Wilde's compilation album The Singles Collectio...
PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9 Operating SystemAndroid My Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other ap...
Boa tarde, acordei hoje pela manhã e meu spotify havia deslogado, fui logar e me encaminhou um link para logar por email, entrei no link e dizia link expirado (havia falando que o link expirava 4 horas após de gerado, achei muito estranho), ai desins...
We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland. On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin Hood - Schlitzohr von Sherwood", Iphone shows 17 audiobooks. ...
What is the deal with this? I've seen threads regarding this issue from years ago. Why does anyone pay for this service? I typically only use it as noise for my dogs when I'm away from home, so I can stream Amazon Music with no issues. I've re-instal...
PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid My Question or IssueWent to play some music this morning and keep getting a pop up asking me if i wanted to switch out of web safari. I picked listen on phone i it would play for a few seconds ...
PlanPremium FamilyCountryGermanyDeviceXiaomi Mi 9T pro (and other)Operating SystemAndroid 10 My Question or IssueInstead of the PLAY button I have only the SHUFFLE button in albums and playlists.And YES: I deactivated shuffle play!.I made a clean rei...
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy Watch, Samsung Galaxy S21Operating SystemWatch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7Smartphone: Android 11 My Question or IssueI changed my Smartphone from the Galaxy S8 to a Galaxy S21....
First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am experiencing with the app", truly a tremendous design. As for re...
Plan: PremiumCountry: USADevice: HP G3 ChromeboxOS: ChromeI have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the primary monitor, Spotify does not update the album art, nor t...
PlanFreeCountry DeviceSamsung galaxy A3 (2017)Operating Android My Question or Issuemy question is that whenever i go to open up an album it wont let me i click on the list of songs under the artist name and nothing happens.Its not like some other pe...
Newer versions of the Android App have put the green heart next to each song in Liked Songs. It has been a problem forever on the web and desktop UI that if you click once in the wrong place, you could just lose a song with no idea that you'd even do...
PlanPremiumDeviceXiaomi Redmi 5AOperating SystemAndroid 8.1 My Question or IssueHi!Some podcasts have both audio and video, like the Joe Rogan podcast for example. I tried to download a podcast on the Android app for the first time that had video, an...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version web player on a chromebook. I now have a 30mm wide 'void strip' above ...
PlanPremium FamilyCountrySouth AfricaDeviceBlackview BV8000Operating SystemAndroid 7.0 My Question or IssueI changed my storage from phone memory to SD card. The app that it would transfer my data in the background and that the app would restart when...
I accidentally disliked a song and can't get it to play again. I've tried selecting 'show unplayable songs' in both the mobile and desktop app but this didn't work. I've tried clicking the three dots next to the song, but the option 'allow this song'...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHungary DeviceHuawei P9 LiteOperating SystemAndroid 8.0.0 My Question or IssueHey, in the last 2 days Spotify rand...