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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387223 Views

545 replies

34 likes

Account
Free
  • 387223 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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Superuser Contribution Volume in android

Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?

Visitor

Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?

OscarDC

Moderator

588 Views

1 replies

0 likes

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  • 1 replies
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Interface is not responding to touch

The options when opening the interface on my android are not responding to touch.These include add to playlist, share, got to album, go to artist.I have tried reinstalling as well as logging out and updating.

Newbie

The options when opening the interface on my android are not responding to touch. These include add to playlist, share , got to album, go to artist. I have tried reinstalling as well as logging ...

Grakky

Music Fan

3118 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution No sound in podcasts

PlanFreeCountryUSA DevicePalmOperating SystemAndroid 8.1 My Question or IssueFor the past week, when I play a podcast on my phone, the podcast plays with no sound. Music and ads play sound with no issue. Twice the issue seems to have resolved itself ...

Casual Listener

Plan Free Country USA   Device Palm Operating System Android 8.1   My Question or Issue For the past week, when I play a podcast on my phone, the podcast plays with no sound. Mus...

MihailY

Moderator

10196 Views

23 replies

4 likes

  • 10196 Views
  • 23 replies
  • 4 likes

Superuser Contribution Playlist not loading fully

Android 11Spotify v4.3.2.0In my car, the Spotify applications only load a first batch of songs (maybe around 100).It is impossible to scroll to the end of the playlist. Scrolling does not load the rest of the playlist.

Visitor

Android 11 Spotify v4.3.2.0 In my car, the Spotify applications only load a first batch of songs (maybe around 100). It is impossible to scroll to the end of the playlist. Scrolling does not loa...

Joan

Moderator

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

audio only setting for podcasts not being abided by

Spotify android app on galaxy fold 4, spotify's podcast video settings are not abided by and continues to stream and download podcast videos. I have cleared cache and data and that has not fixed it. I believe this causes problems for android auto bec...

Casual Listener

Spotify android app on galaxy fold 4, spotify's podcast video settings are not abided by and continues to stream and download podcast videos. I have cleared cache and data and that has not fixed it. ...

wojo0004

Casual Listener

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! [Android] Crash when playing from search

PlanPremiumCountryUSADeviceGoogle Pixel 5aOperating SystemAndroid 13My Question or IssueSpotify crashes whenever I search a song and tap it to play. Can still play songs by choosing them from my liked songs, my playlists or by asking Google assistant...

Casual Listener

Plan Premium Country USA Device Google Pixel 5a Operating System Android 13 My Question or Issue Spotify crashes whenever I search a song and tap it to play. Can still play songs by choosing...

Semmi

Casual Listener

550 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How does one start the shuffle playlist over??

My Question or IssueI want to start my shuffle playlist over from the beginning. Not reset the order. For example:I'm listening to my playlist. I go do something else. When I come back to Spotify, my playlist starts from where I left it. But I don't ...

Casual Listener

My Question or Issue I want to start my shuffle playlist over from the beginning. Not reset the order. For example: I'm listening to my playlist. I go do something else. When I come back to Spotify...

Fishy-fishy

Casual Listener

75392 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Superuser Contribution When I am away from my home wifi less than half of my liked songs will play

Songs will start play for 10 seconds I then have to advance passed that song or exit completely to get it to work

Visitor

Songs will start play for 10 seconds I then have to advance passed that song or exit completely to get it to work

AlejaR

Moderator

264 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution spotify nie uruchamia sie po aktualizacji na systemie android 10

aplikacja jest uruchamiana w aucie na odtwarzaczu multimedialnym. po kliknięciu w apke pojawia się tylko czarna ramka strony startowej aplikacji i po sekundzie wyrzuca do pulpitu.

Visitor

aplikacja jest uruchamiana w aucie na odtwarzaczu multimedialnym. po kliknięciu w apke pojawia się tylko czarna ramka strony startowej aplikacji i po sekundzie wyrzuca do pulpitu.

Eni

Moderator

308 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Re: Let's introduce ourselves!

Hola a todos mi nombre es Mahatma y tengo un problema con Spotify, sucede que si estoy reproduciendo música y salgo de Spotify ya se que minimice la app o cambie de app, con salir de la app se pausa, ya configure el ahorro de batería lo deje sin rest...

Newbie

Hola a todos mi nombre es Mahatma y tengo un problema con Spotify, sucede que si estoy reproduciendo música y salgo de Spotify ya se que minimice la app o cambie de app, con salir de la app se pausa,...

OscarDC

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution SD Card corrupted by Spotify, impossible to format, write and delete.

PlanPremiumCountryFranceDeviceNokia 6.1Operating SystemAndroid One (10.0.0) My IssueMy SD Card corrupted by Spotify.I tried to format it from Android, when it was saying "done buddy!" nothing got removed.I tried from Windows, but I got an error witho...

Casual Listener

Plan Premium Country France Device Nokia 6.1 Operating System Android One (10.0.0)   My Issue My SD Card corrupted by Spotify. I tried to format it from Android, when it was saying "d...

V_E_L_Δ

Casual Listener

563 Views

2 replies

0 likes

Android
Bug issues
sd card
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Superuser Contribution Can't control desktop version, but can control web version

PlanPremiumCountryIndiaDeviceOnePlus 7t proOperating SystemWindows 11 My Question or IssueI can't remote control the desktop version of Spotify, it doesn't show up in the list..but when I open Spotify in web player, I can remote control it using Andr...

Music Fan

  Plan Premium Country India Device OnePlus 7t pro Operating System Windows 11   My Question or Issue I can't remote control the desktop version of Spotify, it doesn't show up in...

Nishant24

Music Fan

1540 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution App crashing when I click on the song in search bar

When I want to listen to the certain song or find some artists via search, I type in for example "Nirvana". Songs or artists pops up, but when I click on the wanted song/artist/playlist app crashes and if I was listening to a song that moment it stop...

Visitor

When I want to listen to the certain song or find some artists via search, I type in for example "Nirvana". Songs or artists pops up, but when I click on the wanted song/artist/playlist app crashes a...

Lyubka

Moderator

1887 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Can I continue listening to a playlist between devices?

I was listening to a playlist on my MacBook Spotify app, closed the laptop down and hoped to continue listening to the playlist on my Android phone Spotify app.

Casual Listener

I was listening to a playlist on my MacBook Spotify app, closed the laptop down and hoped to continue listening to the playlist on my Android phone Spotify app.

kaworu_bloodpaw

Roadie

2287 Views

1 replies

1 likes

  • 2287 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to open public playlist that I received through WhatsApp and Gmail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUnable to open a public playlist that was sent to me in WhatsApp link plus a Gmail link. I ke...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Unable ...

AlejaR

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only see devices from Android when connected to LTE but not on WI-FI

PlanPremiumCountryCODeviceVivo Y53SOperating SystemFuntouch OS - Android 12 I have an Alexa echo device, and a PC with Spotify Desktop and Web Spotify player. From the desktop connected to WiFi, I can see all devices: smartphone, Alexa and Web player...

Visitor

Plan Premium Country CO Device Vivo Y53S Operating System Funtouch OS - Android 12   I have an Alexa echo device, and a PC with Spotify Desktop and Web Spotify player.   From the...

AlejaR

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs playing twice

PlanPremiumCountryUSADeviceSamsung Galaxy S9+/Google Home MiniOperating SystemAndroid 10 My Question or IssueI'm not sure if this is a Google Home (mini, in my case) issue or a Spotify issue but it's driving me insane. For the last 5 or so days, when...

Visitor

Plan Premium Country USA Device Samsung Galaxy S9+/Google Home Mini Operating System Android 10   My Question or Issue I'm not sure if this is a Google Home (mini, in my case) iss...

Lyubka

Moderator

2096 Views

4 replies

1 likes

  • 2096 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify running normally instead of in the background

PlanPremiumCountryusDevicegoogle pixel 6Operating Systemandroid 13 My Question or Issuei was listening for ~6 hours and Spotify used 38% of my battery, it was running in the foreground for almost all of the time, and was only in the background for 6 ...

Newbie

Plan Premium Country us Device google pixel 6 Operating System android 13   My Question or Issue i was listening for ~6 hours and Spotify used 38% of my battery,  it was&nbsp...

AlejaR

Moderator

623 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Made for you Playlists are gone. How do I restore them.

Hi,I can no longer see my Playlists when I click on "Made For You" under the search option in the Spotify android app. I tried clearing my cache and storage, but it does not do any difference.Appreciate your help.

Regular

Hi, I can no longer see my Playlists when I click on "Made For You" under the search option in the Spotify android app. I tried clearing my cache and storage, but it does not do any difference. App...

AlejaR

Moderator

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes