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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396682 Views

547 replies

35 likes

Account
Free
  • 396682 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8468 Views

0 replies

7 likes

  • 8468 Views
  • 0 replies
  • 7 likes

Superuser Contribution SD Card corrupted by Spotify, impossible to format, write and delete.

PlanPremiumCountryFranceDeviceNokia 6.1Operating SystemAndroid One (10.0.0) My IssueMy SD Card corrupted by Spotify.I tried to format it from Android, when it was saying "done buddy!" nothing got removed.I tried from Windows, but I got an error witho...

Casual Listener

Plan Premium Country France Device Nokia 6.1 Operating System Android One (10.0.0)   My Issue My SD Card corrupted by Spotify. I tried to format it from Android, when it was saying "d...

V_E_L_Δ

Casual Listener

594 Views

2 replies

0 likes

Android
Bug issues
sd card
  • 594 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't control desktop version, but can control web version

PlanPremiumCountryIndiaDeviceOnePlus 7t proOperating SystemWindows 11 My Question or IssueI can't remote control the desktop version of Spotify, it doesn't show up in the list..but when I open Spotify in web player, I can remote control it using Andr...

Music Fan

  Plan Premium Country India Device OnePlus 7t pro Operating System Windows 11   My Question or Issue I can't remote control the desktop version of Spotify, it doesn't show up in...

Nishant24

Music Fan

1575 Views

11 replies

0 likes

  • 1575 Views
  • 11 replies
  • 0 likes

Superuser Contribution App crashing when I click on the song in search bar

When I want to listen to the certain song or find some artists via search, I type in for example "Nirvana". Songs or artists pops up, but when I click on the wanted song/artist/playlist app crashes and if I was listening to a song that moment it stop...

Visitor

When I want to listen to the certain song or find some artists via search, I type in for example "Nirvana". Songs or artists pops up, but when I click on the wanted song/artist/playlist app crashes a...

Lyubka

Moderator

1903 Views

3 replies

0 likes

  • 1903 Views
  • 3 replies
  • 0 likes

Solved!! Can I continue listening to a playlist between devices?

I was listening to a playlist on my MacBook Spotify app, closed the laptop down and hoped to continue listening to the playlist on my Android phone Spotify app.

Casual Listener

I was listening to a playlist on my MacBook Spotify app, closed the laptop down and hoped to continue listening to the playlist on my Android phone Spotify app.

kaworu_bloodpaw

Roadie

2375 Views

1 replies

1 likes

  • 2375 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to open public playlist that I received through WhatsApp and Gmail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUnable to open a public playlist that was sent to me in WhatsApp link plus a Gmail link. I ke...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Unable ...

AlejaR

Moderator

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only see devices from Android when connected to LTE but not on WI-FI

PlanPremiumCountryCODeviceVivo Y53SOperating SystemFuntouch OS - Android 12 I have an Alexa echo device, and a PC with Spotify Desktop and Web Spotify player. From the desktop connected to WiFi, I can see all devices: smartphone, Alexa and Web player...

Visitor

Plan Premium Country CO Device Vivo Y53S Operating System Funtouch OS - Android 12   I have an Alexa echo device, and a PC with Spotify Desktop and Web Spotify player.   From the...

AlejaR

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs playing twice

PlanPremiumCountryUSADeviceSamsung Galaxy S9+/Google Home MiniOperating SystemAndroid 10 My Question or IssueI'm not sure if this is a Google Home (mini, in my case) issue or a Spotify issue but it's driving me insane. For the last 5 or so days, when...

Visitor

Plan Premium Country USA Device Samsung Galaxy S9+/Google Home Mini Operating System Android 10   My Question or Issue I'm not sure if this is a Google Home (mini, in my case) iss...

Lyubka

Moderator

2119 Views

4 replies

1 likes

  • 2119 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify running normally instead of in the background

PlanPremiumCountryusDevicegoogle pixel 6Operating Systemandroid 13 My Question or Issuei was listening for ~6 hours and Spotify used 38% of my battery, it was running in the foreground for almost all of the time, and was only in the background for 6 ...

Newbie

Plan Premium Country us Device google pixel 6 Operating System android 13   My Question or Issue i was listening for ~6 hours and Spotify used 38% of my battery,  it was&nbsp...

AlejaR

Moderator

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Made for you Playlists are gone. How do I restore them.

Hi,I can no longer see my Playlists when I click on "Made For You" under the search option in the Spotify android app. I tried clearing my cache and storage, but it does not do any difference.Appreciate your help.

Regular

Hi, I can no longer see my Playlists when I click on "Made For You" under the search option in the Spotify android app. I tried clearing my cache and storage, but it does not do any difference. App...

AlejaR

Moderator

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Next from queue broken

None of the below information shis required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSDeviceGoogle Pixel 6Operating SystemNewest Android version My Question or IssueI have auto play turned off. Ho...

Newbie

None of the below information shis required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device Google Pixel 6 Operating System Newest ...

Jose_M

Spotify Star

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Mobile Data Usage Android + Verizon

Plan: FAMILY PREMIUMPremium: YEPCountry: US Device: Pixel 5Operating System: Android 13 My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data. As a premium member since 2011/2012, I don't recall ever using this much mobile dat...

Newbie

Plan: FAMILY PREMIUM Premium: YEP Country: US   Device: Pixel 5 Operating System: Android 13    My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data.&nb...

Joan

Moderator

627 Views

1 replies

0 likes

Android
data usage
Mobile
  • 627 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify taking over my playlist and limiting options

Hi! Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists.What is happening, and how do I get my playlists back?  

Casual Listener

Hi!  Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists. What is happening, and how do I get my playlists ba...

IdaHao

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Superuser Contribution Widget Controls in notification area are gone (Android)

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I have to switch over to Spotify anytime I want to s...

Visitor

I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I...

OscarDC

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Solved!! When pressed play or next it locks the screen

PlanPremiumCountryCzech repDeviceLenovo Tab P11 PlusOperating SystemAndroid 11 My Question or IssueHi.As I typed in Subject. Even when screen locked, I can press play or whatever on a small bar, but it shuts down screen again and again. Thank you ver...

Casual Listener

  Plan Premium Country Czech rep Device Lenovo Tab P11 Plus Operating System Android 11   My Question or Issue Hi. As I typed in Subject.  Even when screen locked, I can pr...

kaworu_bloodpaw

Roadie

431 Views

3 replies

0 likes

  • 431 Views
  • 3 replies
  • 0 likes

Spotify is not playing in Samsung S22

Premium Family plan DeviceSamsung Galaxy S22Operating SystemAndroid Version 13 Spotify application is opening, when I search for playlist or song and select them to play. There is no response from the application and the songs are not playing. I have...

Casual Listener

Premium Family plan   Device Samsung Galaxy S22 Operating System Android Version 13   Spotify application is opening, when I search for playlist or song and select them to play. Ther...

kaworu_bloodpaw

Roadie

2026 Views

3 replies

0 likes

  • 2026 Views
  • 3 replies
  • 0 likes

Share Copy Link Intermittently Working

Plan: PremiumCountry: US Device: Samsung Galaxy S10Operating System: Android My Question or IssueJust today, my ability to use Share Copy Link in the android version of the app became intermittent. A quick test reveals when clicking Share only about ...

Visitor

Plan: Premium Country: US   Device: Samsung Galaxy S10 Operating System: Android   My Question or Issue Just today, my ability to use Share Copy Link in the android ve...

kaworu_bloodpaw

Roadie

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add shortcuts on phone homescreen

PlanPremiumCountryMexicoDeviceXIAOMI POCO M3Operating SystemMIUI 12 My Question or IssueI've tried to add shortcuts to playlists or albums in My Library from the given option on the three dot thing but they just won't appear on my actual homescreen. ...

Newbie

Plan Premium Country Mexico Device XIAOMI POCO M3 Operating System MIUI 12   My Question or Issue I've tried to add shortcuts to playlists or albums in My Library from the given option...

Yordan

Moderator

6188 Views

14 replies

2 likes

home screen
HomeScreen
Shortcut
shortcuts
  • 6188 Views
  • 14 replies
  • 2 likes

Mein Premium Code funktionierte nicht

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

Visitor

habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht

AdamDamon

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android app) Cannot filter playlist while smart shuffle is active

As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the latter reverting the playlist to how it was before.

Newbie

As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the lat...

Eni

Moderator

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tried to change payment method

I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location and time matches that of me doing things so it is me ...

Casual Listener

I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location an...

OscarDC

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes