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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847061 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847061 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16167 Views
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  • 16167 Views
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Superuser Contribution Cant pay for spotify

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russian paypal, spotify sad for me, that i cant pay wit...

  • Visitor
  • at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russ...
  • Xenia
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
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Superuser Contribution Certain podcasts keep stopping and starting and are unplayable

PlanPremiumCountry Thailand DeviceXiaomi A1 Operating SystemAndroid 9 My Question or IssueSpotify works fine when it comes to playing music, but when I listen to the podcast by Hospital Records, I press play and then it stops, starts, stops, starts a...

  • Casual Listener
  • Plan Premium Country  Thailand   Device Xiaomi A1  Operating System Android 9   My Question or Issue Spotify works fine when it comes to playing music, but when I liste...
  • Mihail
  • Spotify Legend
  • 1334 Views
  • 1 replies
  • 0 likes
  • hospital records
    Podcasts
    podcasts not playing
  • 1334 Views
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Superuser Contribution Goofball question re Local Files option

PlanPremiumCountryUSADeviceseveral Samsung Galaxy phonesOperating SystemAndroid 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11 My Question or IssueI know this is goofy but it's for real. Would someone please post, via screenshots, t...

  • Visitor
  • Plan Premium Country USA Device several Samsung Galaxy phones Operating System Android 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11   My Question or Issue I kn...
  • Alex
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
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Superuser Contribution Playlist folders glitched on Android

PlanPremiumCountryUSADeviceSamsung Galaxy S9 and Desktop PCOperating SystemAndroid 10 and Windows 10 My Question or IssueAbout a month ago I was organizing my playlists into folders on my PC. I don't remember exactly what I did but the app glitched a...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S9 and Desktop PC Operating System Android 10 and Windows 10   My Question or Issue About a month ago I was organizing my playlists into ...
  • Jeremy
  • Spotify
  • 252 Views
  • 1 replies
  • 1 likes
  • Android 10
    folders
  • 252 Views
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Superuser Contribution Spotify does not work anywhere on S8+

PlanPremiumCountryUSADeviceSamsung Galaxy S8+My Question or IssueMy issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without ever starting. I had a laptop connected, added spotify to the li...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S8+ My Question or Issue My issue is that Spotify will not play any of my songs even though it can search them up it remains at 0 seconds without...
  • Mihail
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible that I have not gotten a Wrapped 2020 story due to innactivity?

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I have still not recieved my Wrapped 2020 story even ...

  • Casual Listener
  • So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I ...
  • megapcjones
  • Regular
  • 1032 Views
  • 3 replies
  • 0 likes
  • activity
    Android
    Story
    Wrapped 2020
  • 1032 Views
  • 3 replies
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[Android][Other] My wrapper 2020 doesn't work

When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this?

  • Visitor
  • When i try to see my 2020 wrapper the app crashes and restart. I don't have spotify crack, i have spotify premium, this situation is very frustrating, how can i solve this? 
  • 176 Views
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  • 176 Views
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Solved!! [Android] Trouble on trying to open the Wrapped 2020

First topic around here.Here's my info:Redmi 8, Android 10, Free account. I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i think it's because of my phone mark I don't know. When I try to o...

Screenshot_2020-12-02-00-37-40-462_com.spotify.music.jpg
  • Regular
  • First topic around here. Here's my info: Redmi 8, Android 10, Free account.   I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i t...
  • goldfisheet
  • Newbie
  • 502 Views
  • 2 replies
  • 2 likes
  • 502 Views
  • 2 replies
  • 2 likes

This App is Incompatible with your device (Samsung A80)

PlanPremiumCountry DeviceSamsung Galaxy A80Operating SystemAndroid 10 My Question or IssueI accidentally deleted Spotify off of my phone last night and, when I went to re-install it, it said that the app is incompatible with my device. I have had spo...

  • Visitor
  • Plan Premium Country   Device Samsung Galaxy A80 Operating System Android 10   My Question or Issue I accidentally deleted Spotify off of my phone last night and, when I went to r...
  • Billy-J
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
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Superuser Contribution Huge Sound quality issue since May Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy A6+Operating SystemAndroid 10 -> One UI 2 My Question or IssueI'm experiencing sound issues when using Spotify (maybe) since Android 10 latest update two weeks ago.On some tracks, not always the same...

  • Music Fan
  • Plan Free/Premium Country Belgium Device Samsung Galaxy A6+ Operating System Android 10 -> One UI 2   My Question or Issue I'm experiencing  sound issues when using Spotify (ma...
  • Katerina
  • Spotify Legend
  • 1490 Views
  • 18 replies
  • 0 likes
  • 1490 Views
  • 18 replies
  • 0 likes

Wrapped 2020 Share Link is Empty

PlanPremiumCountryUK / EnglandDeviceHuawei P10Operating SystemAndroid 9(.1) My Question or IssueWrapped 2020 works a treat, but I cannot share. When I use the share button, all the methods of sharing (including directly copying the link or the share ...

  • Casual Listener
  • Plan Premium Country UK / England Device Huawei P10 Operating System Android 9(.1)   My Question or Issue Wrapped 2020 works a treat, but I cannot share. When I use the share button, a...
  • 309 Views
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  • 309 Views
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Superuser Contribution App autoplays music to my bluetooth headphones on start

DeviceGalaxy S7Operating SystemAndroid 8.0.0 stockHeadphonesAllcaca bluetooth 5.0 (Amazon link)My Question or IssueEvery time I either connect my headphones with the Spotify app open, or open the app with my headphones already connected, it automatic...

  • Casual Listener
  • Device Galaxy S7 Operating System Android 8.0.0 stock Headphones Allcaca bluetooth 5.0 (Amazon link) My Question or Issue Every time I either connect my headphones with the Spotify app open, o...
  • Peter
  • Spotify Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • autoplay
    bluetooth
    car mode
    headphones
  • 603 Views
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My Wrapped wasn't displaying fully and then disappeared

PlanPremiumCountryPolandDeviceGalaxy S7Operating SystemAndroid 8 My Question or IssueI've gone through Wrapped without much issue, except I later realised my top decade and % of top artist never showed up - reloading the app didn't work, so I decided...

  • Visitor
  • Plan Premium Country Poland Device Galaxy S7 Operating System Android 8   My Question or Issue I've gone through Wrapped without much issue, except I later realised my top decade and %...
  • Billy-J
  • Spotify Star
  • 1079 Views
  • 1 replies
  • 1 likes
  • 1079 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle has Disappeared from Android App

PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid My Question or IssueShuffle icon is not showing on the app on my Android device when I play my Discover Weekly playlist. But when I go to play an Album on my mobile, the Shuffle Togg...

Screenshot_20201130-164229_Spotify.jpg
  • Music Fan
  • Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android   My Question or Issue Shuffle icon is not showing on the app on my Android device when I play my Discover We...
  • Elena
  • Moderator
  • 411 Views
  • 1 replies
  • 0 likes
  • Android App
    Toggle Shuffle
  • 411 Views
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[Android][Social] Ability to use the loop backgrounds of the songs in Instagram stories

THE VIDEOS I'M TALKING ABOUT ARE THE VIDEOS SHARED BY THE ARTIST.So, we know some songs have video backgrounds shared by the artist. It would be awesome if we could see those videos when we share songs at Instagram stories. I think that might be easy...

  • Casual Listener
  • THE VIDEOS I'M TALKING ABOUT ARE THE VIDEOS SHARED BY THE ARTIST. So, we know some songs have video backgrounds shared by the artist. It would be awesome if we could see those videos when we sh...
  • 89 Views
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  • Android
    Social
  • 89 Views
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Superuser Contribution Netzlaufwerk für lokale Dateien.

Plan Ich möchte auf den Ordner für Lokale Dateien auf dem Netzlaufwerk auch von meiner Android APP zugreifen können!PremiumCountry Germany Device Samsung Galaxy A40 and others Operating SystemAndroid 9 & 10, Windows 10 My Question or Issue Ich möchte...

  • Casual Listener
  • Plan Ich möchte auf den Ordner für Lokale Dateien auf dem Netzlaufwerk auch von meiner Android APP zugreifen können! Premium Country  Germany   Device Samsung Galaxy A40 and others &nb...
  • Prodidi57
  • Casual Listener
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
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Superuser Contribution Local Files Art Not Syncing to Android

PlanPremiumCountry DeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or IssueWhen I used Kid3 to asign album art to my Local Files, they all changed in my laptop. And some of them synced to my phone. When I undownloaded them, closed the app, ...

  • Casual Listener
  • Plan Premium Country   Device Samsung S7 Operating System Android 8.0.0   My Question or Issue When I used Kid3 to asign album art to my Local Files, they all changed in my laptop...
  • Ver
  • Spotify Legend
  • 819 Views
  • 4 replies
  • 1 likes
  • 819 Views
  • 4 replies
  • 1 likes

Superuser Contribution Shuffle button hidden on Discover Weekly

PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueThe shuffle buttons does not appear when playing the playlist Discover Weekly.To turn shuffle on or off, you instead need to play a song from another pla...

Screenshot_20201130-131455_Spotify.jpg Screenshot_20201130-131440_Spotify.jpg
  • Visitor
  • Plan Premium Country Sweden Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue The shuffle buttons does not appear when playing the playlist Discover Weekly...
  • Peter
  • Spotify Legend
  • 2140 Views
  • 1 replies
  • 6 likes
  • 2140 Views
  • 1 replies
  • 6 likes

Superuser Contribution Playing a daily mix on another device plays yesterday's one

PlanPremiumCountryFrance DeviceAnyOperating SystemRemote device is on Linux My Question or IssueSteps to reproduce:Play a daily mix on remote deviceNext day connect to remote device and try to play the daily mix with the same name as yesterday's dire...

  • Casual Listener
  • Plan Premium Country France   Device Any Operating System Remote device is on Linux   My Question or Issue Steps to reproduce: Play a daily mix on remote device Next day conne...
  • Jeremy
  • Spotify
  • 811 Views
  • 7 replies
  • 1 likes
  • remote device
  • 811 Views
  • 7 replies
  • 1 likes

Superuser Contribution Autoplay persisting on Android TV

PlanPremiumCountryArgentinaDeviceAndroid TV (Hitachi)My Question or IssueHi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my music to the Spotify app on my Android TV, related songs start p...

  • Visitor
  • Plan Premium Country Argentina Device Android TV (Hitachi) My Question or Issue Hi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my...
  • Alex
  • Moderator
  • 850 Views
  • 3 replies
  • 0 likes
  • 850 Views
  • 3 replies
  • 0 likes