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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1030 Views
  • 0 replies
  • 4 likes

Superuser Contribution Is it possible to change default speaker on android app

Hi All, I use the spotify android app on my samsung phone to control my music. No problems listening to music on my living room speakers once I first manually choose them in the app but if I use a voice command to change a song ,the app reverts to pl...

  • Casual Listener
  • Hi All,   I use the spotify android app on my samsung phone to control my music.  No problems listening to music on my living room speakers once I first manually choose them in the app bu...
  • Alex
  • Spotify Legend
  • 1491 Views
  • 3 replies
  • 0 likes
  • 1491 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android TV app] "Liked" Playlist is missing among recent music on Home screen

This is specific to Android TV app (com.spotify.tv.android v.1.70.3) and I've tested it with various user accounts. When you open the app, on the homescreen you expect to see your most recently played playlists. However, despite "Liked Songs" being t...

  • Regular
  • This is specific to Android TV app (com.spotify.tv.android v.1.70.3) and I've tested it with various user accounts.   When you open the app, on the homescreen you expect to see your most recen...
  • Dian
  • Spotify Legend
  • 724 Views
  • 3 replies
  • 0 likes
  • Android TV
    HomeScreen
    Recently Played
  • 724 Views
  • 3 replies
  • 0 likes

Lokal songs greyed out

So I've recently found out that you can add local data to your Spotify. I use the app on my phone so I added all the songs I had downloaded to my Spotify. I was very happy that by liking them I can add them to my liked songs playlist and also add tho...

  • Newbie
  • So I've recently found out that you can add local data to your Spotify. I use the app on my phone so I added all the songs I had downloaded to my Spotify. I was very happy that by liking them I can a...
  • 208 Views
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  • 208 Views
  • 0 replies
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Solved!!Superuser Contribution Make the add feature only add songs based on the playlist

Hi,I just tried out the "add songs" feature and unfortunately it doesn't seem to work as intended.I do listen to mostly electronic "pop" music but while working i listen to jazz in the background. Unfortunately, when adding to the "my songs" playlist...

  • Regular
  • Hi, I just tried out the "add songs" feature and unfortunately it doesn't seem to work as intended. I do listen to mostly electronic "pop" music but while working i listen to jazz in the background...
  • Alex
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I add widget to lock screen?

I used to see a spotify widget on my lock screen but it's not there anymore and I can't figure out how to get it back. I have a Samsung.

  • Visitor
  • I used to see a spotify widget on my lock screen but it's not there anymore and I can't figure out how to get it back. I have a Samsung.
  • Eni
  • Moderator
  • 9179 Views
  • 5 replies
  • 0 likes
  • 9179 Views
  • 5 replies
  • 0 likes

Superuser Contribution music quality having it downloaded

PlanPremiumDeviceXiaomi redmi note 8 pro Operating SystemAndroid 11 I have a doubt that if I download music with premium, the quality of the music with an internet connection will be the same quality as when I download the songs? plz helppp 沈

  • Newbie
  • Plan Premium Device Xiaomi redmi note 8 pro  Operating System Android 11   I have a doubt that if I download music with premium, the quality of the music with an internet connection ...
  • Alex
  • Spotify Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has royally F***** up the layout where has the all songs list gone?

PlanPremiumOperating SystemAndroidMy Question or IssueWhat happened to the old library layout with the tabs for songs/artists/albums? I have a massive collection of saved songs and thanks to someone screwing with a perfectly good app I can now no lon...

  • Newbie
  •   Plan Premium Operating System Android My Question or Issue What happened to the old library layout with the tabs for songs/artists/albums? I have a massive collection of saved songs and ...
  • saenz
  • Newbie
  • 911 Views
  • 5 replies
  • 11 likes
  • 911 Views
  • 5 replies
  • 11 likes

Superuser Contribution Spotify App doesn't work after signing out everywhere

CountryItalyDeviceSamsung Galaxy A51Operating SystemAndroid 11 My Question or IssueHello everyone, I've been facing an issue for a few days: I had noticed my account was somehow compromised because someone was using it to listen to an artist in parti...

  • Newbie
  • Country Italy Device Samsung Galaxy A51 Operating System Android 11   My Question or Issue Hello everyone, I've been facing an issue for a few days: I had noticed my account was somehow ...
  • Eni
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling doesn't work properly in playlists

PlanPremium (but doesn't matter)CountryGermany (but doesn't matter) DeviceOnePlus 3Operating SystemAndroid 7.1.1 My Question or IssueIn the Spotify Android App, when I use the scroll bar in playlists at the very right, the scroll bar and my finger to...

matzel_0-1669543526322.png
  • Gig Goer
  • Plan Premium (but doesn't matter) Country Germany (but doesn't matter)   Device OnePlus 3 Operating System Android 7.1.1   My Question or Issue In the Spotify Android App, when I...
  • Alex
  • Spotify Legend
  • 1110 Views
  • 1 replies
  • 0 likes
  • 1110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant listen to 1 particular podcast on android.

Hello I'm living in Ireland and am a premium member. My device is an android A41. My Question or IssueI am trying to listen to a podcast (the global news podcast) on my phone but it won't play. I can listen to music and other podcasts on my android I...

  • Newbie
  • Hello I'm living in Ireland and am a premium member. My device is an android A41.   My Question or Issue I am trying to listen to a podcast (the global news podcast) on my phone but it won't ...
  • Dian
  • Spotify Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when removing song that appears multiple time in play queue.

I use the play queue a lot, and I've noticed some problems in the new "Up next" version. If the same song appears several times in the queue, and I check one of them and select "remove", then all occurrences disappear.

  • Casual Listener
  • I use the play queue a lot, and I've noticed some problems in the new "Up next" version. If the same song appears several times in the queue, and I check one of them and select "remove", then all occ...
  • Dian
  • Spotify Legend
  • 444 Views
  • 2 replies
  • 1 likes
  • Android
    queue
  • 444 Views
  • 2 replies
  • 1 likes

Superuser Contribution My account doesn't have some features

PlanFreeCountryIndiaDeviceAll devices Operating SystemAndroid My Question or IssueMy account doesn't have some features that I used to have like queue, previous track and skipping a song to the middleThis is only to my accountI tried in other devices...

Screenshot_2022-11-26-22-55-08-27_0438eb925998df20b3482ec25499d226.jpg Screenshot_2022-11-26-22-55-24-04_0438eb925998df20b3482ec25499d226.jpg
  • Newbie
  •   Plan Free Country India Device All devices  Operating System Android    My Question or Issue My account doesn't have some features that I used to have like queue, pre...
  • Eni
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have Pixel Pro 7, Android 13 album art now showing up up on car bluetooth connection.

I have a Pixel Pro 7. Since getting this phone, my Spotify album art no longer shows up in my Hyundai Santa Fe 2021. I never had a problem until I got this new phone. Previously I had a Samsung S21+ and everything worked great. Is this an OS issue? I...

  • Newbie
  • I have a Pixel Pro 7. Since getting this phone, my Spotify album art no longer shows up in my Hyundai Santa Fe 2021. I never had a problem until I got this new phone. Previously I had a Samsung S21+ ...
  • Eni
  • Moderator
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Transparent background on spotify?

Hello folks! I wonder if your spotify developer can make so the users can choose if they want background or transperent background on the spotify widget!  Thanks in advance!

  • Casual Listener
  • Hello folks!   I wonder if your spotify developer can make so the users can choose if they want background or transperent background on the spotify widget!     Thanks ...
  • JustNaeem
  • Regular
  • 8669 Views
  • 4 replies
  • 5 likes
  • 8669 Views
  • 4 replies
  • 5 likes

Superuser Contribution Can't log in, my android phone continues to tell me Spotify is currently off-line, no matter how I t

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Dian
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution the artist i listened to the most isn't showing on my top artist

i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the artist is natori (なとり) by the way.

  • Casual Listener
  • i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the...
  • ruidesu
  • Casual Listener
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently Played Artists Doesn't Appear

PlanFreeCountryGuatemalaDeviceXiaomi Redmi Note 8 / WindowsOperating SystemAndroid 10 / Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My...

  • Casual Listener
  •   Plan Free Country Guatemala Device Xiaomi Redmi Note 8 / Windows Operating System Android 10 / Windows 10   My Question or Issue I cannot see any of my friends' recently played...
  • Alex
  • Spotify Legend
  • 1280 Views
  • 5 replies
  • 1 likes
  • 1280 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Mobile][Podcasts] Get Spotify to play the next podcast in line without any user interaction

At the moment I'm experiencing problems when trying to listen to a series a podcast.I’m using Spotify version 8.7.84.382 on my Samsung A41 phone.When I am listening to a podcast Spotify can’t automatically start the next podcast in order. It will ope...

  • Visitor
  • At the moment I'm experiencing problems when trying to listen to a series a podcast. I’m using Spotify version 8.7.84.382 on my Samsung A41 phone. When I am listening to a podcast Spotify can’t aut...
  • Alex
  • Spotify Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • Mobile
    Podcasts
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on phone audio streaming to Bluetooth speaker. Do calls interrupt stream?

Plan - PremiumCountry - UKDevice - Samsung Galaxy S20FE My Question or Issue Hello there Sad timesIt's my Dad's funeral in a few days, and for the wake afterwards I've made a Spotify playlist.The venue has a Bluetooth music system and they said I can...

  • Casual Listener
  •   Plan - Premium Country - UK Device - Samsung Galaxy S20FE   My Question or Issue   Hello there   Sad times It's my Dad's funeral in a few days, and for the wake afterw...
  • MihailY
  • Moderator
  • 3622 Views
  • 2 replies
  • 0 likes
  • 3622 Views
  • 2 replies
  • 0 likes