Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387227 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
None of the below information shis required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSDeviceGoogle Pixel 6Operating SystemNewest Android version My Question or IssueI have auto play turned off. Ho...
None of the below information shis required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device Google Pixel 6 Operating System Newest ...
Spotify Star
343 Views
1 replies
0 likes
Plan: FAMILY PREMIUMPremium: YEPCountry: US Device: Pixel 5Operating System: Android 13 My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data. As a premium member since 2011/2012, I don't recall ever using this much mobile dat...
Plan: FAMILY PREMIUM Premium: YEP Country: US Device: Pixel 5 Operating System: Android 13 My Question or Issue: From December 1 - 23 2022, Spotify used 11+ GBs of data.&nb...
Moderator
614 Views
1 replies
0 likes
Hi! Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists.What is happening, and how do I get my playlists back?
Hi! Recently Spotify has been adding their name to some of my playlists, and limiting my options. I can't sort them or search in the lists. What is happening, and how do I get my playlists ba...
Casual Listener
545 Views
2 replies
0 likes
I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I have to switch over to Spotify anytime I want to s...
I noticed that I can't skip or replay songs through my notification widget anymore. Even play/pause is gone. Why? Is there a way to reactivate it? Since it is not compatible with my navigation app, I...
Moderator
374 Views
1 replies
0 likes
PlanPremiumCountryCzech repDeviceLenovo Tab P11 PlusOperating SystemAndroid 11 My Question or IssueHi.As I typed in Subject. Even when screen locked, I can press play or whatever on a small bar, but it shuts down screen again and again. Thank you ver...
Plan Premium Country Czech rep Device Lenovo Tab P11 Plus Operating System Android 11 My Question or Issue Hi. As I typed in Subject. Even when screen locked, I can pr...
Roadie
415 Views
3 replies
0 likes
Premium Family plan DeviceSamsung Galaxy S22Operating SystemAndroid Version 13 Spotify application is opening, when I search for playlist or song and select them to play. There is no response from the application and the songs are not playing. I have...
Premium Family plan Device Samsung Galaxy S22 Operating System Android Version 13 Spotify application is opening, when I search for playlist or song and select them to play. Ther...
Roadie
1996 Views
3 replies
0 likes
Plan: PremiumCountry: US Device: Samsung Galaxy S10Operating System: Android My Question or IssueJust today, my ability to use Share Copy Link in the android version of the app became intermittent. A quick test reveals when clicking Share only about ...
Plan: Premium Country: US Device: Samsung Galaxy S10 Operating System: Android My Question or Issue Just today, my ability to use Share Copy Link in the android ve...
Roadie
386 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceXIAOMI POCO M3Operating SystemMIUI 12 My Question or IssueI've tried to add shortcuts to playlists or albums in My Library from the given option on the three dot thing but they just won't appear on my actual homescreen. ...
Plan Premium Country Mexico Device XIAOMI POCO M3 Operating System MIUI 12 My Question or Issue I've tried to add shortcuts to playlists or albums in My Library from the given option...
Moderator
6086 Views
14 replies
2 likes
habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht
habe eine 10€ Gutschein im Laden gekauft aber er funktioniert nicht
Community Legend
334 Views
1 replies
0 likes
As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the latter reverting the playlist to how it was before.
As per title, smart shuffle overrides any filter you select for playlists and swiping down to re-add a filter does not work. Issue replicates each time you turn smart shuffle on and off, with the lat...
Moderator
836 Views
1 replies
0 likes
I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location and time matches that of me doing things so it is me ...
I signed in last night with Facebook credentials through the Android app's account settings to change my credit card info and today when I checked Facebook said it was a sign in on Linux. Location an...
Moderator
349 Views
1 replies
0 likes
I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work
I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work
Moderator
6819 Views
1 replies
3 likes
Je veux déjà travaille
Je veux déjà travaille
Moderator
279 Views
1 replies
0 likes
I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my phone, running my personal spotify account, i have...
I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my...
Roadie
467 Views
1 replies
0 likes
Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена
Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена
Moderator
786 Views
1 replies
1 likes
I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over
I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over
Moderator
362 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen playing music on my phone it will randomly stop playing after roughly 10 minutes. The music I am trying to play is already downloaded, I do not have this pr...
Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android 10 My Question or Issue When playing music on my phone it will randomly stop playing after roughly 10 minutes...
Moderator
13506 Views
4 replies
3 likes
PlanPremiumCountryUSADeviceSamsung S20FE My Question or IssuePodcast will not play on android app. I played it from the PC software, but could not get it to start on my phone. I cleared the Cache and even restarted my phone, still could not get it to...
Plan Premium Country USA Device Samsung S20FE My Question or Issue Podcast will not play on android app. I played it from the PC software, but could not get it to start on my pho...
Moderator
2509 Views
1 replies
0 likes
Hello Guys,is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?
Hello Guys, is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?
Moderator
537 Views
1 replies
0 likes
Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will automatically start playing music despite never bein...
Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will a...
Spotify Star
1529 Views
1 replies
0 likes
