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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850382 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850382 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16851 Views
  • 3 replies
  • 0 likes
  • 16851 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play local files

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI can't play local files through Spotify. They play just fine using other players, and I followed the instructions on how to play local files on my phone by addi...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android   My Question or Issue I can't play local files through Spotify. They play just fine using other players, an...
  • nogoshekwinski
  • Casual Listener
  • 365 Views
  • 4 replies
  • 0 likes
  • 365 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playing muic alone

PlanPremiumCountry Device(Motorola g5s)Operating System(Android.) My Question or IssueSpotify palying and changing musics alone

  • Newbie
  • Plan Premium Country   Device (Motorola g5s) Operating System (Android.)   My Question or Issue Spotify palying and changing musics alone
  • Ver
  • Spotify Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't want video podcasts --- stupid idea !

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a video for a podcast I want to listen to ONLY. it is ea...

  • Casual Listener
  • jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a vid...
  • Ivan
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • AudioOnly
    bug
    FIX YOUR PODCASTS
    JRE
    NoVideo
    podcast
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in using old android versions

We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older android versions like my oppo f5 youth which has an...

  • Visitor
  • We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older ...
  • Eni
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect - where is it?

Just got my android devices and my Windows PC updated today expecting some Spotify Connect goodness. Alas not one of my two android devices nor the PC seem to be able to find each other. I was under the impression that Spotify Connect would allow me ...

  • Casual Listener
  • Just got my android devices and my Windows PC updated today expecting some Spotify Connect goodness. Alas not one of my two android devices nor the PC seem to be able to find each other. I was under ...
  • Antontrinh
  • Casual Listener
  • 48610 Views
  • 135 replies
  • 1 likes
  • 48610 Views
  • 135 replies
  • 1 likes

Superuser Contribution Google assistant

PlanPremium StudentCountryUKDeviceSamsung A70Operating SystemLatest My Question or Issue if I ask google assistant to play a specific track by title the response is that you need a premium account to do that, but I have a premium account. But if I th...

  • Regular
  •   Plan Premium Student Country UK Device Samsung A70 Operating System Latest   My Question or Issue   if I ask google assistant to play a specific track by title the respon...
  • alistairgore
  • Regular
  • 1208 Views
  • 14 replies
  • 0 likes
  • 1208 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify freezes when playing video podcasts

PlanPremiumCountryFinlandDeviceOnePlus NordOperating System LineageOS 17.1 My Question or IssueHey, my spotify freezes when playing any video podcasts. If i start one of them the app will just freeze until reinstalled. Has anyone run into this issue ...

  • Newbie
  • Plan Premium Country Finland Device OnePlus Nord Operating System  LineageOS 17.1   My Question or Issue Hey,   my spotify freezes when playing any video podcasts. If i sta...
  • CarlosE
  • Moderator
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution some local files stopped working

PlanPremiumCountryCanadaDeviceSamsung Galaxy s20+ My Question or Issueok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can only play it if i directly tap on it in a playlist. my phone basically ...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy s20+   My Question or Issue ok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can...
  • Novy
  • Moderator
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug with filter and google home

PlanPremium DeviceAll devices, Xiaomi Redmi Note 5, Asus and Acer pcOperating System(Android, windows, ubuntu) My Question or IssueWhen I filter songs by the name of the band or something and I try to play them in my google home, nothing happens. It ...

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  • Newbie
  •   Plan Premium   Device All devices, Xiaomi Redmi Note 5, Asus and Acer pc Operating System (Android, windows, ubuntu)   My Question or Issue When I filter songs by the name ...
  • Jeremy
  • Spotify
  • 267 Views
  • 1 replies
  • 0 likes
  • filter
  • 267 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No option for 'offline' listening

PlanFreeCountryCanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueOn my Spotify app, there is no option to go offline, so even downloaded episodes have been using my data. Very frustrating and I can't find the option anywhere.

  • Casual Listener
  • Plan Free Country Canada Device LG G4 Operating System Android 6.0 My Question or Issue On my Spotify app, there is no option to go offline, so even downloaded episodes have been using my da...
  • CarlosE
  • Moderator
  • 296 Views
  • 3 replies
  • 0 likes
  • 296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album including songs which are not part of the album

PlanFreeCountryCanada DeviceSamsung Galaxy S10e (Phone)Samsung Galaxy Tab A 2016 (Tablet) Operating SystemAndroid 10 (Phone)Android 8.1 (Tablet) My Question or IssueWhen I navigate to an album in Spotify on my phone, the album is shown as including a...

  • Casual Listener
  • Plan Free Country Canada   Device Samsung Galaxy S10e (Phone) Samsung Galaxy Tab A 2016 (Tablet)   Operating System Android 10 (Phone) Android 8.1 (Tablet)   My Question o...
  • Novy
  • Moderator
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

Superuser Contribution App drastically backwards in the last 6 months

Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account.Top issues I'm experiencing.* Songs / Podcasts stop playing for no reason - definitely no...

  • Casual Listener
  • Over the last 6 months I've noticed how the Android App has gone drastically backwards, to the point where I'm debating if it's worth keeping my Premium account. Top issues I'm experiencing. * So...
  • CarlosE
  • Moderator
  • 690 Views
  • 4 replies
  • 1 likes
  • bug
    stability
  • 690 Views
  • 4 replies
  • 1 likes

Superuser Contribution Data Usage/Playing on Device Other Devices

I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the "Offline Mode" but then I cannot play to the other ...

  • Visitor
  • I have the Spotify App on my phone and am playing from a downloaded playlist(s). When I choose to play music to a different device (i.e. echodot, soundbar) does this use data? I tried to utilize the ...
  • Eni
  • Moderator
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrapped 2020 story not showing up

PlanPremiumCountrynetherlands Device(Samsung Galaxy 20)Operating System(Android) My Question or IssueI still am not able to see my stats and story, I can find the playlist but not the story.i already tried the animation, logging in and out, updating,...

  • Visitor
  •   Plan Premium Country netherlands   Device (Samsung Galaxy 20) Operating System (Android)   My Question or Issue I still am not able to see my stats and story, I can find ...
  • Eni
  • Moderator
  • 739 Views
  • 1 replies
  • 0 likes
  • 2020
    Help
    wrapped
  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to BLOCK (not toggle/disable) Canvas on Android phone

How to BLOCK (not toggle/disable) Canvas on Android phone.We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Fully Kiosk Browser and App Lockdown" and I can lock ind...

  • Newbie
  • How to BLOCK (not toggle/disable) Canvas on Android phone. We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Ful...
  • Alex
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution JRE won't play. Won't even open. No errors or messages

PlanFreeCountryUSADeviceSamsung Galaxy Note tab 10.1 My Question or IssueJRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-installed Spotify.

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy Note tab 10.1   My Question or Issue JRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-insta...
  • Ivan
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Headset Play/Pause/Skip - Forward/Backward NOT WORKING

PlanPremiumCountryDenmarkDeviceOnePlus 3TOperating SystemAndroid 8.0 My Question or IssueApproximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume up/down works, but Play, Pause, and Skip does not work anymore. Logging out...

  • Casual Listener
  • Plan Premium Country Denmark Device OnePlus 3T Operating System Android 8.0   My Question or Issue Approximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume...
  • bogac
  • Newbie
  • 6451 Views
  • 4 replies
  • 2 likes
  • Android
    backward
    bluetooth
    bug
    control
    Forward
    headset
    media
    media control
    media keys
    pause
    Play
    repeating
    skip
  • 6451 Views
  • 4 replies
  • 2 likes

Superuser Contribution How to get the Spotify Premium at TechBigs for Android?

Hello community,I currently use Spotify Techbigs on my Android phone, but when I want to get access to the premium features, I can't. How do I get Premium?

  • Visitor
  • Hello community, I currently use Spotify Techbigs  on my Android phone, but when I want to get access to the premium features, I can't. How do I get Premium?
  • Jeremy
  • Spotify
  • 1385 Views
  • 1 replies
  • 0 likes
  • 1385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio Bug (Realme C3)

PlanPremiumCountryEcuadorDeviceRealme C3Operating SystemAndroid 10 My Question or IssueI've been having issues with the audio on Spotify. Every time I start to listen to a song the sound quality is really bad (low volume). It's weird because when I o...

  • Casual Listener
  •   Plan Premium Country Ecuador Device Realme C3 Operating System Android 10   My Question or Issue I've been having issues with the audio on Spotify. Every time I start to listen...
  • Eni
  • Moderator
  • 579 Views
  • 3 replies
  • 0 likes
  • 579 Views
  • 3 replies
  • 0 likes

Superuser Contribution local files not playing

PlanPremiumCountryUKDeviceSamsung A21sOperating System Android My Question or Issuesometimes spotify doesn't have the certain songs i like so i have to download it from kissvk.com (website for downloading music from VK). recently i found out about "l...

  • Casual Listener
  • Plan Premium Country UK Device Samsung A21s Operating System  Android    My Question or Issue sometimes spotify doesn't have the certain songs i like so i have to download it...
  • CarlosE
  • Moderator
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes