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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201698 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201698 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545976 Views

78 replies

3 likes

  • 545976 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453781 Views

571 replies

38 likes

Account
Free
  • 453781 Views
  • 571 replies
  • 38 likes

Superuser Contribution Help Sorting in a Playlist

PlanFreeCountryUSADeviceMotorola Moto E4Operating SystemAndroid NougatSpotify App Version8.5.29.828 My Question or IssueI am unable to sort songs in a playlist. Per the instructions in the Sort and Filter help page, I should be able to sort songs in ...

Casual Listener

Plan Free Country USA Device Motorola Moto E4 Operating System Android Nougat Spotify App Version 8.5.29.828   My Question or Issue I am unable to sort songs in a playlist. Per ...

smacchia

Gig Goer

2842 Views

10 replies

0 likes

  • 2842 Views
  • 10 replies
  • 0 likes

spotify isnt detecting songs that are saved locally(mp3 files) on my sdcard

my spotify is not detecting songs that are saved locally(mp3 files) on my micro sd card. am i missing something?note:1. my sd card is not corrupt(other music players are able to detect and play songs on sd card)2. i have turned on all required settin...

Casual Listener

my spotify is not detecting songs that are saved locally(mp3 files) on my micro sd card. am i missing something? note: 1. my sd card is not corrupt(other music players are able to detect and pl...

Jose_M

Spotify Star

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes

Superuser Contribution Visual bug where the downloaded symbol will not show next to liked/downloaded songs

When viewing an album, the downloaded symbol will not show next to liked/ downloaded songs outside of 2 situations. Firstly, the very first song in album will always show the downloaded button if it is liked, but the rest will not.However, if the dow...

Visitor

When viewing an album, the downloaded symbol will not show next to liked/ downloaded songs outside of 2 situations.   Firstly, the very first song in album will always show the downloaded butt...

MihailY

Moderator

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Continuar musica ao abri app

Ao abrir o app no modo offline ele não continua a toca a ultima musica que estava ouvindo. Tenho que procurar a musica na playlist e colocar pra tocar. No deezer isso funciona perfeitamente.

Newbie

Ao abrir o app no modo offline ele não continua a toca a ultima musica que estava ouvindo. Tenho que procurar a musica na playlist e colocar pra tocar. No deezer isso funciona perfeitamente.

Vasil

Moderator

1438 Views

1 replies

0 likes

  • 1438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline

PlanFamilyCountryUkraineDevice(Redmi note 10)Operating System(Android 12) My Question or IssueDownloaded music becomes unavailable immediately after the internet goes down. I tried all the recommendations, deleted Spotify and reinstalled. All permiss...

Casual Listener

Plan Family Country Ukraine Device (Redmi note 10) Operating System (Android 12)   My Question or Issue Downloaded music becomes unavailable immediately after the internet goes down. I...

Lyubka

Moderator

934 Views

5 replies

1 likes

  • 934 Views
  • 5 replies
  • 1 likes

Solved!! Unable to see sort or see sorted songs in playlist in android app

I started having this issue in the last month (Jan 2023). Spotify tells me to sort on the desktop app and while that works, the sort of songs in the playlist IS NOT REFLECTED in the android app. I'm a premium customer and this is really CRITICAL feat...

Gig Goer

I started having this issue in the last month (Jan 2023). Spotify tells me to sort on the desktop app and while that works, the sort of songs in the playlist IS NOT REFLECTED in the android app. I'm ...

Amay

Spotify Star

1122 Views

5 replies

0 likes

  • 1122 Views
  • 5 replies
  • 0 likes

Superuser Contribution Frequent auto-pausing during playback

Plan: Premium Country: Canada Device: Samsung Galaxy A32 5G Operating System: Android My Question or Issue: Throughout the last couple of weeks I have been experiencing spotify auto-pausing my podcasts during playback. The autopausing seems to happen...

Visitor

      Plan: Premium       Country: Canada       Device: Samsung Galaxy A32 5G       Operating System: Android    ...

Alex

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking songs sync issue with mobile app

PlanPremiumDeviceGalaxy S22Operating SystemAndroid 13 My Question or IssueWhen I'm listening to something on the phone app and I like the song on the web player (which I'm using as a controller sort of), the song doesn't like on the mobile app. And v...

Music Fan

Plan Premium Device Galaxy S22 Operating System Android 13   My Question or Issue When I'm listening to something on the phone app and I like the song on the web player (which I'm using ...

Joan

Moderator

501 Views

1 replies

0 likes

Android App
desktop app
liking songs
sync problem
web app
  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocking Users

When I block a user in a matter of hours when I check again they are always unblocked and I have to do it again. How can I be sure the user is 100% blocked when you come back to it and it shows them as unblocked and gives to an option to block them a...

Newbie

When I block a user in a matter of hours when I check again they are always unblocked and I have to do it again. How can I be sure the user is 100%  blocked when you come back to it and it shows...

Lyubka

Moderator

797 Views

3 replies

1 likes

  • 797 Views
  • 3 replies
  • 1 likes

Superuser Contribution design changed without update

my design changed without an update while I was listening. the share-button swapped places with the title and the artist. I've already deleted and re-installed the app but nothing changed. my friends who have the same phone as me still have the norma...

Visitor

my design changed without an update while I was listening. the share-button swapped places with the title and the artist. I've already deleted and re-installed the app but nothing changed. my friends...

Eni

Moderator

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

add to home button are missing ホーム画面に追加 が出来ません

モバイルにおいて、ホーム画面に追加 のボタンが見つかりません。以前は可能でした。バージョンが最新であることは確認しました。再ログインを行いました。

Visitor

モバイルにおいて、ホーム画面に追加 のボタンが見つかりません。 以前は可能でした。 バージョンが最新であることは確認しました。 再ログインを行いました。

Taylith

Community Legend

946 Views

1 replies

2 likes

  • 946 Views
  • 1 replies
  • 2 likes

My Spotify won’t connect on one of my fire sticks but will on the other why

I have two fire sticks in my home and until recently Spotify worked perfectly on both of them all of a sudden one of the fire sticks won’t connect to Spotify but every other application on it works so I know Spotify is the issue

Visitor

I have two fire sticks in my home and until recently Spotify worked perfectly on both of them all of a sudden one of the fire sticks won’t connect to Spotify but every other application on it works s...

Amay

Spotify Star

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Controls disappear when a podcast ad is skipped forward

Here's a terrible customer experience I keep having:A podcast ad startsI use the skip 15 buttonAll controls disappear(Since this doesn't happen literally every time, I sometimes tap the button a few times, but when it disappears, I end up clicking so...

Regular

Here's a terrible customer experience I keep having: A podcast ad starts I use the skip 15 button All controls disappear (Since this doesn't happen literally every time, I sometimes tap the butt...

124706370

Regular

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist repeat button is missing

About 2 days ago my playlist repeat button disappeared. I still can repeat individual songs. But I use the playlist repeat button all the time and now its gone and automatically plays recommended songs once the playlist is done.

Visitor

About 2 days ago my playlist repeat button disappeared. I still can repeat individual songs. But I use the playlist repeat button all the time and now its gone and automatically plays recommended s...

Dian

Spotify Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find the download button in my playlist

When I searched up in YouTube I found that people know where is it but when I do what they say nothing happens it just doesn't show

Visitor

When I searched up in YouTube I found that people know where is it but when I do what they say nothing happens it just doesn't show

Vasil

Moderator

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution no internet connection available / you are offline on mobile data

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple articles on the issue, and along the way, got more...

Regular

Yes, that issue again. I've been having this problem for more than one full month now, and I have tried EVERYTHING I could find. I've read all the threads, I've watched loads of videos, read multiple...

Lyubka

Moderator

4442 Views

8 replies

2 likes

  • 4442 Views
  • 8 replies
  • 2 likes

The Play Queue only take 80 songs

I have some playlists with more than 80 songs, but when i want to play one the Play Queue only take 80 songs and i can´t listen all my playlist on the same play queue. It hapen on my PC and my android

Newbie

I have some playlists with more than 80 songs, but when i want to play one  the Play Queue only take 80 songs and i can´t listen all my playlist on the same play queue.  It hapen on my PC ...

kingingold

Casual Listener

769 Views

3 replies

0 likes

  • 769 Views
  • 3 replies
  • 0 likes