Announcements

Help Wizard

Step 1

NEXT STEP

Whenever I open the spotify app and click the music but it's not playing

Whenever I open the spotify app and click the music but it's not playing

I have installed and uninstalled the app too many times but now I'm frustrated
Reply
1 Reply

Hey there,

 

Thanks for posting in the Community and the troubleshooting already done.

 

Just to make sure, could you perform a clean reinstall of the app as described here? This is a more thorough reinstall method. If this doesn't bring us any further, check if a different account functions properly on your device and if your account does it on a different device.

 

If this fails as well, we'd need the brand, model and operating system of your device.

 

Keep us posted on the results.

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts