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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118008 Views

27 replies

4 likes

  • 118008 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237500 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237500 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598237 Views

79 replies

3 likes

  • 598237 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490809 Views

581 replies

42 likes

Account
Free
  • 490809 Views
  • 581 replies
  • 42 likes

Superuser Contribution DJ button not working after weeks of use

PlanPremiumCountryUSADeviceGalaxy S22 Ultra My Question or IssueAfter weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the DJ button the screen goes grey as if it's pulling up, and then nothing h...

Newbie

Plan Premium Country USA Device Galaxy S22 Ultra   My Question or Issue After weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the ...

Alex

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have playlist I cant acess or even see but I know it exist

My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work

Newbie

My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work

Alex

Spotify Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Problem with interface in android app

I can't see Logos like forward and backward on my app

Visitor

I can't see Logos like forward and backward on my app

Prague

Community Legend

734 Views

1 replies

1 likes

  • 734 Views
  • 1 replies
  • 1 likes

is there a way to view all playlists created by a user?

Hello.I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a friend of mine but the app only shows 200 of them.is there a so...

Visitor

Hello. I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a fri...

Matthau

Music Fan

27039 Views

2 replies

3 likes

  • 27039 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Smart shuffle

PlanPremiumCountryBrazilDeviceRedmi note 8Operating SystemAndroid 10 My Question or IssueI noticed that I don't have smart shuffle on my app, uninstalled and installed Spotify multiple times with no success, I also tapped and pressed the shuffle icon...

Newbie

  Plan Premium Country Brazil Device Redmi note 8 Operating System Android 10   My Question or Issue I noticed that I don't have smart shuffle on my app, uninstalled and installe...

Dian

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

How can I remove downloaded selections from my library?

Some downloads I no longer need and it is downloading a podcast I didn't know I requested.

Visitor

Some downloads I no longer need and it is downloading a podcast I didn't know I requested.

Amay

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

[Samsung TV app] Not all songs from playlist is showing, since 2023-04-11 app update

PlanPremiumCountryFinlandDeviceSamsung TV (Q9FNAT)Operating SystemTizen My Question or IssueI can't see the latest songs added to my playlists on my TV anymore. I have not counted the exact number of songs that are visible, but from a playlist with a...

Newbie

Plan Premium Country Finland Device Samsung TV (Q9FNAT) Operating System Tizen   My Question or Issue I can't see the latest songs added to my playlists on my TV anymore. I have not co...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stop Spotify from streaming over mobile data!

PlanPremium CountryCanadaDeviceLG-g4Operating SystemAndroid 6.0 My Question or IssueYou can be listening at home using wifi data, get up and go outside for a walk, and Spotify seamlessly switches to mobile data without a hiccup. Quite amazing. But al...

Music Fan

  Plan Premium   Country Canada Device LG-g4 Operating System Android 6.0   My Question or Issue You can be listening at home using wifi data, get up and go outside for a w...

Bortsimpson

Visitor

7936 Views

9 replies

8 likes

  • 7936 Views
  • 9 replies
  • 8 likes

Solved!!Superuser Contribution Bring back actual shuffle - android

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having issues with. It will play the same genre, same 3 or...

Casual Listener

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having ...

AlejaR

Moderator

2101 Views

1 replies

1 likes

  • 2101 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs won't play automatically

PlanPremiumCountryUSA Device(Samsung Galaxy s21)Operating System(Android) When i tap a song it has me click play instead of playing automatically. How do I fix this?

Casual Listener

Plan Premium Country USA   Device (Samsung Galaxy s21) Operating System (Android)   When i tap a song it has me click play instead of playing automatically. How do I fix this? &n...

AlejaR

Moderator

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dowloand

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

Newbie

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

OscarDC

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution KEF LSX wifi speakers no more detected

None of the below information is required. PlanPremium Spotify 8.5.1.734CountryFranceDeviceSamsung A8Operating SystemAndroid 8.0.0 My Question or Issuehi allI have a KEF LSX wifi speakers that worked like a charm with Spotify ... Till last Spotify up...

Newbie

None of the below information is required.  Plan Premium Spotify 8.5.1.734 Country France Device Samsung A8 Operating System Android 8.0.0   My Question or Issue hi all I have a...

Yordan

Moderator

17190 Views

11 replies

7 likes

Connect wifi kef
  • 17190 Views
  • 11 replies
  • 7 likes

Why couldn't I play songs without the internet? I'm paying premium.

My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not there.

Regular

My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not ther...

amblizbo

Regular

1757 Views

7 replies

0 likes

  • 1757 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist Shuffle Button changed / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FEOperating SystemAndroid 12 My Question or IssueThe shuffle button in playlists has changed. Now theres the button to turn of shuffle next to the original shuffle button. The original one can now als...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S21 FE Operating System Android 12   My Question or Issue The shuffle button in playlists has changed. Now theres the button to turn ...

BarleyBug

Visitor

5507 Views

11 replies

6 likes

  • 5507 Views
  • 11 replies
  • 6 likes

Music Stops playing after 2 songs

PlanFamily planCountry USADevicePC Desktop streaming through Amazon Echo DotOperating SystemWindows 10 Pro My Question or Issue Music stops playing, either downloaded or streaming, after 2 songs. The music time function at the bottom properly display...

Newbie

  Plan Family plan Country  USA Device PC Desktop streaming through Amazon Echo Dot Operating System Windows 10 Pro   My Question or Issue  Music stops playing, either ...

joeg851

Visitor

1033 Views

2 replies

4 likes

  • 1033 Views
  • 2 replies
  • 4 likes

Superuser Contribution Probleme mit Wiedergabe bei aktiver Internetverbindung

Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline Modus habe ich aber deaktiviert. App bereits neu i...

Visitor

Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline...

AlejaR

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes