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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386160 Views

544 replies

34 likes

Account
Free
  • 386160 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7998 Views

0 replies

7 likes

  • 7998 Views
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  • 7 likes

WiFi Sync causing phone to crash

Hello, I have a Motorola Atrix 4G (MB860), Running CyanogenMod7, android ver 2.3.7. (rooted obviously) My problem im having is with the wifi sync for spotifiy. I have two android devices, an ASUS Transformer Tablet, and my mobile phone (MB860). When ...

Regular

Hello,   I have a Motorola Atrix 4G (MB860),  Running CyanogenMod7, android ver 2.3.7.  (rooted obviously)   My problem im having is with the wifi sync for spotifiy. I have tw...

danieljake

Newbie

2771 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Headphones on android

PlanPremiumCountryUSA DeviceGALAXY S10 PLUSOperating SystemANDROID 9 My Question or IssueWith any headphones both wired and bluetooth. If I press play on the headphone controls it automatically starts playing a song from the spotify app even though t...

Casual Listener

Plan Premium Country USA   Device GALAXY S10 PLUS Operating System ANDROID 9   My Question or Issue With any headphones both wired and bluetooth. If I press play on the headphone...

AAKboss

Casual Listener

6228 Views

3 replies

0 likes

headphones
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Superuser Contribution Whenever I'm in offline mode and close the app. It shows a different song

When I pause and close the app in offline mode it and reopen it. It shows a different song that the last song I was playing in the album or playlist. I only started having this problem with the new update.

Casual Listener

When I pause and close the app in offline mode it and reopen it. It shows a different song that the last song I was playing in the album or playlist. I only started having this problem with the new u...

Dian

Spotify Legend

448 Views

4 replies

0 likes

  • 448 Views
  • 4 replies
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Why does nothing happens whenever I press the like button on the app?

Whenever I try to like any song on the app (Android) nothing happens. I tried to do it on my computer and everything went fine, but I can't find the issue on my phone (Huawei P30 lite).

Visitor

Whenever I try to like any song on the app (Android) nothing happens. I tried to do it on my computer and everything went fine, but I can't find the issue on my phone (Huawei P30 lite).

BabyEcho0_YT

Roadie

353 Views

2 replies

0 likes

  • 353 Views
  • 2 replies
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Superuser Contribution can't log in using android app

I can't login using my Samsung android device. it just says that something went wrong

Casual Listener

I can't login using my Samsung android device. it just says that something went wrong

Vasil

Moderator

484 Views

3 replies

1 likes

  • 484 Views
  • 3 replies
  • 1 likes

Stop Spotify from tracking out of app activity

In a resent update with my phone (Samsung), it stated that Spotify would be able to track my out-of-app activity for better music recommendations. I don't want this service, and the Spotify setting do not allow for restricting this. (I am not referri...

Newbie

In a resent update with my phone (Samsung), it stated that Spotify would be able to track my out-of-app activity for better music recommendations. I don't want this service, and the Spotify setting d...

kaworu_bloodpaw

Roadie

1661 Views

1 replies

0 likes

  • 1661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle?

Hi, I could swear that I got the smart shuffle feature in my app a month ago or so but when I check today, it isn't there anymore?

Visitor

Hi, I could swear that I got the smart shuffle feature in my app a month ago or so but when I check today, it isn't there anymore?

Nordica

Gig Goer

865 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Playback Issue on ColorOS 13

Plan PremiumDevice Oppo Reno 8Z 5GOperating System ColorOS 13, Android 13 My Question or IssueAfter updating to ColorOS 13, everytime I switch apps, the Spotify app pauses for 3-5secs then plays again. It also happens when I lock and unlock the scree...

Newbie

Plan Premium Device Oppo Reno 8Z 5G Operating System ColorOS 13, Android 13   My Question or Issue After updating to ColorOS 13, everytime I switch apps, the Spotify app paus...

amanda456

Newbie

1226 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Pixel Buds only pauses for 1 second

PlanPremiumCountry DeviceGoogle Pixel 7 Pro + Google Pixel Buds ProOperating SystemAndroid 13 My Question or IssueIf I launch my music through the phone (e.g. open Spotify app and push play) then the pause / play touch control on the buds works.Howev...

Regular

Plan Premium Country   Device Google Pixel 7 Pro + Google Pixel Buds Pro Operating System Android 13   My Question or Issue If I launch my music through the phone (e.g. open ...

MissedAlarm-LostJob

Regular

4629 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution The volume on Spotify on my phone shows that it's up all the way but is low

Even though the volume level is at the highest level, it is still quiet. Volume is the same at the top levels. This only happens while in the Spotify app.

Casual Listener

Even though the volume level is at the highest level, it is still quiet. Volume is the same at the top levels. This only happens while in the Spotify app.

MihailY

Moderator

536 Views

3 replies

0 likes

  • 536 Views
  • 3 replies
  • 0 likes

Superuser Contribution supprimer tous les telechargements spotify d'un autre appareil pour ecouter

comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement supprimer tous les telechargements spotify d'un autre appareil pour ecouter en mode hors connection avec celui ci

Casual Listener

comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement      supprimer tous les telechargements spotify d'un autre appare...

Joan

Moderator

3726 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify always on my drop-down on my s22

When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back

Visitor

When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back

Yordan

Moderator

1234 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Podcast show page not showing

When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast.Thank you

Visitor

When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast. Thank you

Amay

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need to change my billing date

I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me

Visitor

I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me

Dian

Spotify Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Update Spotify with the new Android 13 media controls

PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13My Question or IssueThe Spotify team should really update the app to support Android 13's new media controls. You can see in the screenshots to see the difference between Spotify and Y...

Regular

Plan Premium Country US Device Google Pixel 5 Operating System Android 13 My Question or Issue The Spotify team should really update the app to support Android 13's new media controls. You c...

Jnss98b

Regular

6503 Views

5 replies

10 likes

  • 6503 Views
  • 5 replies
  • 10 likes

Superuser Contribution no puedo escuchar las canciones que tengo descargadas sin conexión a intern

No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den solución por favor.

Visitor

No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den ...

Dian

Spotify Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Book Podcasts not Playing in Chronological Order

I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When I change the Date arrow to the opposite direction, ...

Casual Listener

I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When ...

Dian

Spotify Legend

818 Views

3 replies

3 likes

  • 818 Views
  • 3 replies
  • 3 likes