Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
121519 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
244718 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
606252 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
503103 Views
581 replies
42 likes
PlanPremiumCountryUSADeviceGalaxy S22 Ultra My Question or IssueAfter weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the DJ button the screen goes grey as if it's pulling up, and then nothing h...
Plan Premium Country USA Device Galaxy S22 Ultra My Question or Issue After weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the ...
Spotify Legend
609 Views
1 replies
0 likes
My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work
My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work
Spotify Legend
314 Views
1 replies
0 likes
I can't see Logos like forward and backward on my app
I can't see Logos like forward and backward on my app
Community Legend
751 Views
1 replies
1 likes
Não estou conseguindo escutar minhas músicas no modo offline e gostaria de ajuda.
Não estou conseguindo escutar minhas músicas no modo offline e gostaria de ajuda.
Moderator
421 Views
1 replies
0 likes
Hello.I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a friend of mine but the app only shows 200 of them.is there a so...
Hello. I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a fri...
Music Fan
27510 Views
2 replies
3 likes
PlanPremiumCountryBrazilDeviceRedmi note 8Operating SystemAndroid 10 My Question or IssueI noticed that I don't have smart shuffle on my app, uninstalled and installed Spotify multiple times with no success, I also tapped and pressed the shuffle icon...
Plan Premium Country Brazil Device Redmi note 8 Operating System Android 10 My Question or Issue I noticed that I don't have smart shuffle on my app, uninstalled and installe...
Spotify Legend
627 Views
1 replies
0 likes
Some downloads I no longer need and it is downloading a podcast I didn't know I requested.
Some downloads I no longer need and it is downloading a podcast I didn't know I requested.
Spotify Star
423 Views
1 replies
0 likes
When I try to sign up for premium it says that I can't because of an in valid address
When I try to sign up for premium it says that I can't because of an in valid address
Visitor
1422 Views
2 replies
0 likes
Were there before, but aren't now, even after multiple restarts.
Were there before, but aren't now, even after multiple restarts.
Newbie
522 Views
1 replies
2 likes
There used to be equalizer in the app. That was a good idea.
There used to be equalizer in the app. That was a good idea.
Moderator
377 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceSamsung TV (Q9FNAT)Operating SystemTizen My Question or IssueI can't see the latest songs added to my playlists on my TV anymore. I have not counted the exact number of songs that are visible, but from a playlist with a...
Plan Premium Country Finland Device Samsung TV (Q9FNAT) Operating System Tizen My Question or Issue I can't see the latest songs added to my playlists on my TV anymore. I have not co...
474 Views
0 replies
0 likes
PlanPremium CountryCanadaDeviceLG-g4Operating SystemAndroid 6.0 My Question or IssueYou can be listening at home using wifi data, get up and go outside for a walk, and Spotify seamlessly switches to mobile data without a hiccup. Quite amazing. But al...
Plan Premium Country Canada Device LG-g4 Operating System Android 6.0 My Question or Issue You can be listening at home using wifi data, get up and go outside for a w...
Visitor
7967 Views
9 replies
8 likes
Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having issues with. It will play the same genre, same 3 or...
Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having ...
Moderator
2128 Views
1 replies
1 likes
PlanPremiumCountryUSA Device(Samsung Galaxy s21)Operating System(Android) When i tap a song it has me click play instead of playing automatically. How do I fix this?
Plan Premium Country USA Device (Samsung Galaxy s21) Operating System (Android) When i tap a song it has me click play instead of playing automatically. How do I fix this? &n...
Moderator
630 Views
3 replies
0 likes
Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.
Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.
Moderator
551 Views
1 replies
0 likes
None of the below information is required. PlanPremium Spotify 8.5.1.734CountryFranceDeviceSamsung A8Operating SystemAndroid 8.0.0 My Question or Issuehi allI have a KEF LSX wifi speakers that worked like a charm with Spotify ... Till last Spotify up...
None of the below information is required. Plan Premium Spotify 8.5.1.734 Country France Device Samsung A8 Operating System Android 8.0.0 My Question or Issue hi all I have a...
Moderator
17241 Views
11 replies
7 likes
My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not there.
My Spotify seems to be not working when I turn off my internet. All my songs are downloaded and I am paying premium plan. I couldn't even pick any song or click on the next song when wifi is not ther...
Regular
1801 Views
7 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FEOperating SystemAndroid 12 My Question or IssueThe shuffle button in playlists has changed. Now theres the button to turn of shuffle next to the original shuffle button. The original one can now als...
Plan Premium Country Germany Device Samsung Galaxy S21 FE Operating System Android 12 My Question or Issue The shuffle button in playlists has changed. Now theres the button to turn ...
Visitor
5540 Views
11 replies
6 likes
PlanFamily planCountry USADevicePC Desktop streaming through Amazon Echo DotOperating SystemWindows 10 Pro My Question or Issue Music stops playing, either downloaded or streaming, after 2 songs. The music time function at the bottom properly display...
Plan Family plan Country USA Device PC Desktop streaming through Amazon Echo Dot Operating System Windows 10 Pro My Question or Issue Music stops playing, either ...
Visitor
1046 Views
2 replies
4 likes
Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline Modus habe ich aber deaktiviert. App bereits neu i...
Hallo, wenn ich die mobilen Daten oder WLAN eingeschaltet habe, sind die Wiedergabe, Datenschutz und Audioqualität nicht verfügbar. Wenn ich Internet ausschalte, geht dies komischerweise. Den Offline...
Moderator
387 Views
1 replies
0 likes
