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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114343 Views

26 replies

4 likes

  • 114343 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229879 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229879 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588876 Views

79 replies

3 likes

  • 588876 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484120 Views

580 replies

42 likes

Account
Free
  • 484120 Views
  • 580 replies
  • 42 likes

Superuser Contribution Comment mettre une im

Je n'arrive pas à changer les icones de musique dans mes "Fichiers locaux" lorsque je j'écoute celles-ci

Visitor

Je n'arrive pas à changer les icones de musique dans mes "Fichiers locaux" lorsque je j'écoute celles-ci

Vasil

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Viewing spotify notifications makes system unresponsive

I use Oppo Reno 2z. Ive noticed that when I use Spotify, it frequently makes my phone have massive lag spikes, even when the app is running in the background. Ive narrowed it down to the bug happening when I see spotify notifications. the bug is trig...

Visitor

I use Oppo Reno 2z. Ive noticed that when I use Spotify, it frequently makes my phone have massive lag spikes, even when the app is running in the background. Ive narrowed it down to the bug ...

Vasil

Moderator

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with Harman Kardon enchant 800 / Spotify connect

PlanPremiumCountrySweden Device(Samsung S 10 plus) Operating System(Android) My Question or IssueHello! I own an Harman kardon enchant 800 which has an Chromecast Audio/Spotify Connect function. It has worked rather flawlessly for the last couple of ...

Casual Listener

  Plan Premium Country Sweden  Device (Samsung S 10 plus)  Operating System (Android)    My Question or Issue Hello!    I own an Harman kardon enchant ...

11121818335

Newbie

9137 Views

19 replies

3 likes

  • 9137 Views
  • 19 replies
  • 3 likes

Superuser Contribution Spotify gets crazy: pauses, changes track every 5 seconds, even plays when the app is closed.

I'm using Spotify on my Android phone. I've had premium for a while now and never before had any problems, but in the past couple of months Spotify has gotten more and more crazy. It stopst the song I'm listening to with no reason, or starts to switc...

Newbie

I'm using Spotify on my Android phone. I've had premium for a while now and never before had any problems, but in the past couple of months Spotify has gotten more and more crazy. It stopst the song ...

AlejaR

Moderator

3923 Views

7 replies

0 likes

  • 3923 Views
  • 7 replies
  • 0 likes

Superuser Contribution Sleep timer gone

the ability to turn on sleep timer when listening to music on a device like Alexa is gone. it makes so sense that it isn't available anymore

Casual Listener

the ability to turn on sleep timer when listening to music on a device like Alexa is gone. it makes so sense that it isn't available anymore

Dian

Spotify Legend

2203 Views

1 replies

1 likes

  • 2203 Views
  • 1 replies
  • 1 likes

Superuser Contribution Isn't compatible with Google Pixel 3a XL

The app isn't compatible with my phone anymore in Play Store and works only with manual installation. But Google Pixel 3a XL has Android 12.1 and was launched in 2019. What's the problem with this?

Visitor

The app isn't compatible with my phone anymore in Play Store and works only with manual installation. But Google Pixel 3a XL has Android 12.1 and was launched in 2019. What's the problem with this?

Lyubka

Moderator

1653 Views

1 replies

0 likes

  • 1653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playing on it's own how to stop it on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app is not available for my device OnePlus 10 Pro in Google Play

I don't know why is this happening, because I have brand new device, and there's no reason for Spotify doesn't work. Especially, when hints in my phone recommend to install it.I thought that the reason was the fact that my Google Play account and pay...

Casual Listener

I don't know why is this happening, because I have brand new device, and there's no reason for Spotify doesn't work. Especially, when hints in my phone recommend to install it. I thought that the re...

Tigermovs

Casual Listener

2639 Views

2 replies

0 likes

  • 2639 Views
  • 2 replies
  • 0 likes

Cancel recurring payments

Need to cancel payment

Visitor

Need to cancel payment

Amay

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

フリープランで利用しています。モバイルで聞いていますが、突然、シャッフルモードになりました。シャッフルを止めたいのですが、切りかわってくれません。

プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。どうしたら、シャッフルモードを元にもどせますか?

Visitor

プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。 どうしたら、シャッフルモードを元にもどせますか?

Prague

Community Legend

3359 Views

1 replies

1 likes

  • 3359 Views
  • 1 replies
  • 1 likes

Superuser Contribution Música offline

Últimamente he tenido problemas al intentar reproducir la música que tengo descargada sin conexión.He estado aproximadamente 1 mes con este mismo problema he intentado de todo pero no me ha funcionado.Alguien por favor ayudeme

Newbie

Últimamente he tenido problemas al intentar reproducir la música que tengo descargada sin conexión. He estado aproximadamente 1 mes con este mismo problema he intentado de todo pero no me ha funcion...

Eni

Moderator

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Superuser Contribution Background bug found 22.march 2023

Hey yo, during my listening my background of the app got stuck as if it was my playlist that I was previewing before going back in menus.step-by-step of my actions:1. while listening to a song using new shuffle function in song view.2. pressed add to...

Casual Listener

Hey yo, during my listening my background of the app got stuck as if it was my playlist that I was previewing before going back in menus. step-by-step of my actions: 1. while listening to a song ...

Niqutin

Casual Listener

984 Views

5 replies

0 likes

  • 984 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why can't i resume my last played song after exiting the app?

I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely

Visitor

I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely

Yordan

Moderator

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mala actualización

Se me cierra la aplicación y se escucha muy mal el audio  

Visitor

Se me cierra la aplicación y se escucha muy mal el audio   

Lyubka

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashing on android

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Newbie

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Eni

Moderator

373 Views

1 replies

1 likes

  • 373 Views
  • 1 replies
  • 1 likes

Superuser Contribution Does spotify give long time users special priviledge?

My QuestionI've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular song to play. When he plays an album, spotify will shuf...

Casual Listener

My Question I've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular so...

BenjiGreenwood

Casual Listener

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre menu won't let me swipe left anymore

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. The list of genres originally were 'swipable' as in I c...

Newbie

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top.&nbsp...

Itsaspy

Visitor

3761 Views

13 replies

3 likes

  • 3761 Views
  • 13 replies
  • 3 likes

Superuser Contribution Xiaomi Redmi 5 : auto reboot smartphone when Spotify if lauched

Plan : PremiumCountry : France DeviceXiaomi Redmi 5Operating SystemAndroid 8.1.0 My Question or IssueEvery time I start the Spotify app, the smartphone reboots. There are some 300Mo of free storage on the phone. Not to many apps installed. There is a...

Visitor

Plan : Premium Country : France   Device Xiaomi Redmi 5 Operating System Android 8.1.0   My Question or Issue Every time I start the Spotify app, the smartphone reboots. ...

Alex

Spotify Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes