Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 199 Views
  • 0 replies
  • 4 likes

Não consigo adicionar a pessoa para meu plano duo

Tenho o plano prêmio duo mas não consigo adicionar ninguem

  • Visitor
  • Tenho o plano prêmio duo mas não consigo adicionar ninguem
  • Bittencourt
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay beim Handy ausstellen nach Telefonaten oder Sprachnachrichten

Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher Musik gehört habe. Ähnlich ist es mit sprachnachrich...

  • Newbie
  • Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher M...
  • Eni
  • Moderator
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download a specific podcast

I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.

  • Visitor
  • I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.
  • Eni
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Hold song to access menu.

PlanPremiumCountryAustraliaDeviceGoogle Pixel XL 2016Operating SystemAndroid Pie My Question or IssueI find that the quick scroll bar is a little too close to the three-dots menu buttons in playlist and album view. Often I try to open the menu for a ...

  • Casual Listener
  • Plan Premium Country Australia Device Google Pixel XL 2016 Operating System Android Pie   My Question or Issue I find that the quick scroll bar is a little too close to the three-dots ...
  • legendozixtynin
  • Gig Goer
  • 1333 Views
  • 3 replies
  • 1 likes
  • 1333 Views
  • 3 replies
  • 1 likes

Superuser Contribution Disabling "Start a group discussion"

PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueWhen I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Start a group session' option appears in the middle of the screen, meaning I hav...

Spotify_screenshot.png
  • Visitor
  • Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0   My Question or Issue When I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Star...
  • Povlsen
  • Casual Listener
  • 2738 Views
  • 4 replies
  • 1 likes
  • 2738 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why won't my Spotify on Android continue at the exact same point in songs?

Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I've checked a different phone (same model as mine) an...

  • Newbie
  • Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I'v...
  • Lyubka
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution adding song with finger move to the queue causing skipping the current song

when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song

  • Casual Listener
  • when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song
  • MihailY
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Capa da Playlist com problema

A capa automática das playlist (aquela formada pelas primeiras quatro músicas) fica em baixa resolução e borrada! Já a capa que escolhemos colocar manualmente está normal.

  • Visitor
  • A capa automática das playlist (aquela formada pelas primeiras quatro músicas) fica em baixa resolução e borrada! Já a capa que escolhemos colocar manualmente está normal.  
  • MihailY
  • Moderator
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Songs constantly get un synced in offline mode

Hi Guys, I wondered if anyone can help me out. I have got the spotify app on my Samsung Galaxy S3 which I use pretty much on a daily basis. I put all of my songs in a single playlist (1600 ish tracks) and have downloaded that playlist to my phone for...

  • Regular
  • Hi Guys,   I wondered if anyone can help me out.   I have got the spotify app on my Samsung Galaxy S3 which I use pretty much on a daily basis. I put all of my songs in a single pla...
  • Dijeteric
  • Casual Listener
  • 4983 Views
  • 26 replies
  • 1 likes
  • 4983 Views
  • 26 replies
  • 1 likes

Superuser Contribution local files from directories other than MUSIC showing in Library

I have uploaded my mp3 collection to my android phone in MUSIC directory.I have selected add local files to libraryspotify app adds all my mp3 but it goes into all the directories and finds mp3 files including many that are from other apps, which are...

  • Newbie
  • I have uploaded my mp3 collection to my android phone in MUSIC directory. I have selected add local files to library spotify app adds all my mp3 but it goes into all the directories and finds m...
  • Eni
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Force System Seevice

First off, THIS IS NOT SPAM and I AM NOT SPAMMING, I AM ADDING AN IDEA, please stop deleting or I will add this every day or do you want me to speek like cave man keep on platform? Now, to keep this short and down to a literal bare minimum so this is...

  • Regular
  • First off, THIS IS NOT SPAM and I AM NOT SPAMMING, I AM ADDING AN IDEA, please stop deleting or I will add this every day or do you want me to speek like cave man keep on platform?   Now, to k...
  • FenrirWolff
  • Regular
  • 705 Views
  • 4 replies
  • 0 likes
  • Android
  • 705 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sharing playlists or Songs doesn't work anymore!

Hello,I cant share any playlist or Song anymore I can share nothing. Everytime I tap the three dots and then "share", spotify just closes. Every **bleep** time. The only thing I "changed" is that I used a Service from soundiiz.com to transfer a playl...

  • Visitor
  • Hello, I cant share any playlist or Song anymore  I can share nothing. Everytime I tap the three dots and then "share", spotify just closes. Every **bleep** time.  The only thing I "chang...
  • OscarDC
  • Moderator
  • 2073 Views
  • 7 replies
  • 2 likes
  • 2073 Views
  • 7 replies
  • 2 likes

Superuser Contribution Volume in android

Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?

  • Visitor
  • Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?
  • OscarDC
  • Moderator
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Interface is not responding to touch

The options when opening the interface on my android are not responding to touch.These include add to playlist, share, got to album, go to artist.I have tried reinstalling as well as logging out and updating.

  • Newbie
  • The options when opening the interface on my android are not responding to touch. These include add to playlist, share , got to album, go to artist. I have tried reinstalling as well as logging ...
  • Grakky
  • Music Fan
  • 2783 Views
  • 3 replies
  • 0 likes
  • 2783 Views
  • 3 replies
  • 0 likes

Superuser Contribution No sound in podcasts

PlanFreeCountryUSA DevicePalmOperating SystemAndroid 8.1 My Question or IssueFor the past week, when I play a podcast on my phone, the podcast plays with no sound. Music and ads play sound with no issue. Twice the issue seems to have resolved itself ...

  • Casual Listener
  • Plan Free Country USA   Device Palm Operating System Android 8.1   My Question or Issue For the past week, when I play a podcast on my phone, the podcast plays with no sound. Mus...
  • MihailY
  • Moderator
  • 9128 Views
  • 23 replies
  • 4 likes
  • 9128 Views
  • 23 replies
  • 4 likes

Superuser Contribution Playlist not loading fully

Android 11Spotify v4.3.2.0In my car, the Spotify applications only load a first batch of songs (maybe around 100).It is impossible to scroll to the end of the playlist. Scrolling does not load the rest of the playlist.

  • Visitor
  • Android 11 Spotify v4.3.2.0 In my car, the Spotify applications only load a first batch of songs (maybe around 100). It is impossible to scroll to the end of the playlist. Scrolling does not loa...
  • Joan
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

audio only setting for podcasts not being abided by

Spotify android app on galaxy fold 4, spotify's podcast video settings are not abided by and continues to stream and download podcast videos. I have cleared cache and data and that has not fixed it. I believe this causes problems for android auto bec...

  • Casual Listener
  • Spotify android app on galaxy fold 4, spotify's podcast video settings are not abided by and continues to stream and download podcast videos. I have cleared cache and data and that has not fixed it. ...
  • wojo0004
  • Casual Listener
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes