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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has been quarantined and is coming from the spotify app. As a safety pre...
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has be...
Casual Listener
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PlanFree/PremiumCountry: Switzerland Device(Oppo x3 find pro)Operating System(Android 12) My Question or IssueMy last ESET scan gave me this result.. (see screenshot)
Plan Free/Premium Country: Switzerland Device (Oppo x3 find pro) Operating System (Android 12) My Question or Issue My last ESET scan gave me this result.. (see screenshot)
Moderator
846 Views
5 replies
1 likes
PlanPremiumCountryUnited States DeviceTCL 20SEOperating SystemAndroid 11 My Question or IssueI have premium and although I can play songs that I've directly searched for, I can't select songs within a playlist, especially a song radio station. I've c...
Plan Premium Country United States Device TCL 20SE Operating System Android 11 My Question or Issue I have premium and although I can play songs that I've directly searched for...
Spotify Legend
721 Views
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Hi, I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it before selling it. Now, from time to time, completely random, when I...
Hi, I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it b...
Spotify Legend
821 Views
1 replies
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my Spotify has been stuck on the loading screen since i logged out of my account on 14th June 2022, until today 18th June 2022 i still cant open spotify. i have tried everything i can find online I've tried Reinstalling the App multiple timesRestarti...
my Spotify has been stuck on the loading screen since i logged out of my account on 14th June 2022, until today 18th June 2022 i still cant open spotify. i have tried everything i can find onli...
Community Legend
1062 Views
1 replies
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PlanPremium StudentCountryCanadaDeviceGoogle Pixel 5, ASUS TP412F, MSI GE76Operating SystemAndroid 12, Windows 11 My Question or IssuePlaylist names disappear either on the side bar or when adding songs to playlists on PC.On mobile, playlist names di...
Plan Premium Student Country Canada Device Google Pixel 5, ASUS TP412F, MSI GE76 Operating System Android 12, Windows 11 My Question or Issue Playlist names disappear either ...
214 Views
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PlanPremiumCountryIndonesia DeviceRedmi note 10Operating SystemAndroid 12 My Question or IssueEver since last month the "good morning" tab section just gone for some reason and it's annoying because i actually like that feature.
Plan Premium Country Indonesia Device Redmi note 10 Operating System Android 12 My Question or Issue Ever since last month the "good morning" tab section just gone for some rea...
Moderator
1545 Views
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PlanPremiumCountryTurkeyDeviceHuawei Smartwatch GT3 ProOperating SystemHarmonyOS 2 My Question or IssueHi developers,All the topics about this issue is closed because of not enough votes. I want to open a new idea and publish it in Huawei Community j...
Plan Premium Country Turkey Device Huawei Smartwatch GT3 Pro Operating System HarmonyOS 2 My Question or Issue Hi developers, All the topics about this issue is closed because of no...
367 Views
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3 likes
PlanFree DeviceSamsung Galaxy M30s Operating SystemOne UI 3.1 (Android 11) My Question or IssueUnable to open Album of the Song but can play song from Playlist.
Plan Free Device Samsung Galaxy M30s Operating System One UI 3.1 (Android 11) My Question or Issue Unable to open Album of the Song but can play song from Playlist.
Moderator
1175 Views
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Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features displayed, menus, etc)When problem initially appeared: I logged out from devices th...
Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features displayed, menus, etc) Wh...
Spotify Legend
636 Views
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PlanPremiumCountryNL DeviceAndroidOperating System12Using HK One speakers Hi everyone,I am a newby but a question about a premium account (Adroid 12 / HK one speaker).When I choose Select a device (to stream the music to) I choose my HK one speaker. ...
Plan Premium Country NL Device Android Operating System 12 Using HK One speakers Hi everyone, I am a newby but a question about a premium account (Adroid 12 / HK one speaker...
Moderator
559 Views
3 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20Operating SystemAndroid 12, Android 12, Android 12 My Question or IssueI started a group session while connected to a Harman Kardon Onyx Studio 4, I can strea...
Plan Premium Country The Netherlands Device Samsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20 Operating System Android 12, Android 12, Android 12 My Question or Issue I started a...
Spotify Legend
416 Views
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Hi! My Spotify dosen't update after listening to songs (it dosen't say how many songs I've listened to on a specific day)Will this affect my wrapped?
Hi! My Spotify dosen't update after listening to songs (it dosen't say how many songs I've listened to on a specific day) Will this affect my wrapped?
Community Legend
347 Views
1 replies
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Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing helped.PlanPremiumCountryUKDevice Samsung Galaxy
Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing h...
Moderator
641 Views
6 replies
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Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon on the right hand side changes from the arrow circle...
Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon o...
Spotify Legend
4482 Views
1 replies
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PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S21 Plus 5G)Operating System(Android 12 ) My Question or IssueMy Spotify won't open, the Spotify logo just appears on the screen, I've cleared the data and the cache, restarted my phone several t...
Plan Premium Country United Kingdom Device Samsung Galaxy S21 Plus 5G) Operating System (Android 12 ) My Question or Issue My Spotify won't open, the Spotify logo jus...
Newbie
648 Views
4 replies
2 likes
PlanPremiumCountryAustralia DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueOn the desktop app, I can find and play the Friends Mix playlist. However, it is not possible to find it on the Android app. If I play it on my phone from t...
Plan Premium Country Australia Device Samsung Galaxy 8 Operating System Android My Question or Issue On the desktop app, I can find and play the Friends Mix playlist. However...
Newbie
1474 Views
6 replies
6 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S22 Ultra Operating SystemOne UI Version 4.1Android Verizon 12Spotify Version 8.7.44.968 My Question or IssueI am unable to access a collaborative playlist sent to me by the creator. We are both using a mobil...
Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System One UI Version 4.1 Android Verizon 12 Spotify Version 8.7.44.968 My Question or Issue I am unable to...
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635 Views
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So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one.Wassuo with that??
So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one. Wassuo with that??
Spotify Legend
287 Views
1 replies
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Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funcionar, al abrir la app sale el logo de Spotify y lue...
Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funci...
Spotify Legend
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