Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114335 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
229865 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
588863 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484109 Views
580 replies
42 likes
PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...
Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...
Regular
2440 Views
5 replies
4 likes
On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push the shuffle mode sign below?
On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push...
Moderator
2235 Views
18 replies
0 likes
No mater what song I try to play, Spotify won't play it.
No mater what song I try to play, Spotify won't play it.
Spotify Legend
282 Views
1 replies
0 likes
i press dj and it crashes my app cant listen to one song help plspls
i press dj and it crashes my app cant listen to one song help plspls 👍
Moderator
506 Views
1 replies
0 likes
Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they eventually come back even if I've blocked them.
Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they e...
Moderator
439 Views
1 replies
0 likes
The only way I know to turn the app off is to restart my phone. I know there must be another way
The only way I know to turn the app off is to restart my phone. I know there must be another way
Moderator
852 Views
1 replies
0 likes
https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB
https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB
Moderator
722 Views
3 replies
0 likes
Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .
Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .
Moderator
419 Views
1 replies
0 likes
No puedo eliminar mi tarjeta de crédito
No puedo eliminar mi tarjeta de crédito
Moderator
492 Views
1 replies
0 likes
Numerous songs. Downloaded and not. Android device. Very annoying
Numerous songs. Downloaded and not. Android device. Very annoying
Visitor
729 Views
2 replies
0 likes
I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to h...
I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop ap...
Moderator
1748 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S22Operating SystemAndroid 13 OneUI 5.1 My Question or IssueWhen using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting. The dropdown opens and...
Plan Premium Country Germany Device Samsung Galaxy S22 Operating System Android 13 OneUI 5.1 My Question or Issue When using Spotify App on Android device in landscape orientation, i...
Moderator
1387 Views
5 replies
0 likes
I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, use mobile data or wi-fi, give all the permissions, ...
I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, u...
Casual Listener
1093 Views
5 replies
1 likes
PlanPremiumCountry DeviceRealmeOperating SystemAndroid and Windows 10 My Question or IssueI have a speaker to which 2 devices are connected. One is Android phone and the other is my laptop. When I play music from my Android phone on my speaker and I ...
Plan Premium Country Device Realme Operating System Android and Windows 10 My Question or Issue I have a speaker to which 2 devices are connected. One is Android phone and the...
Visitor
10666 Views
2 replies
1 likes
Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my cache, login in and out plus deleting the app and re ...
Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my ca...
Moderator
1703 Views
1 replies
0 likes
Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played.But now the radio started playing and locked the queue button, which stops me to to see whic tracks are comei...
Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played. But now the radio started playing and locked the queue b...
Moderator
825 Views
1 replies
0 likes
När jag klickar på hämta app i Spotify hämtas de inte den bara stannar
När jag klickar på hämta app i Spotify hämtas de inte den bara stannar
Spotify Legend
330 Views
1 replies
0 likes
Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que se unen a la sesión, no al que la creo
Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que...
Spotify Legend
645 Views
1 replies
0 likes
My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device also helps but only once, the problem comes back ag...
My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device ...
Moderator
523 Views
2 replies
0 likes
PremiumUS Pixel 6a and also Android Auto My Question or Issue In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and plays only those songs instead of continuing down the playlist. This happens on the ...
Premium US Pixel 6a and also Android Auto My Question or Issue In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and play...
Spotify Legend
4732 Views
11 replies
1 likes
