Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106460 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215871 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569102 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469436 Views
577 replies
40 likes
PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid 11 One UI 3.1 My Question or IIssue Spotify no longer plays sound when plugged in via USB and used through Android Auto. The song plays, the track is counting through but there's no ...
Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android 11 One UI 3.1 My Question or IIssue Spotify no longer plays sound when plugged in via USB ...
Casual Listener
24368 Views
22 replies
1 likes
when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser and my mobile phone. The notification language show...
when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser ...
Spotify Legend
1245 Views
1 replies
0 likes
Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about this, please do something about it.
Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about thi...
Moderator
1063 Views
4 replies
1 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueGo to "Liked songs" section, click "shuffle & play", now go to any "Daily Mix" and play it - songs will play in random order and you can't disable it unle...
Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Go to "Liked songs" section, click "shuffle & play", now go to any "Daily ...
Casual Listener
7057 Views
7 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Note 10Operating SystemAndroid 9 (Pie)Spotify version: 8.5.32.889 My Question or IssueLately, my Daily Mixes will only seem to play in shuffle mode. That is, they do not play in the order seen on the Daily Mix list....
Plan Premium Country USA Device Samsung Note 10 Operating System Android 9 (Pie) Spotify version: 8.5.32.889 My Question or Issue Lately, my Daily Mixes will only seem to play...
Casual Listener
9045 Views
4 replies
0 likes
PlanPremium Operating SystemAndroid Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch listening to an other playlist B and then switch back to playlist A, I would like to con...
Plan Premium Operating System Android Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch list...
Gig Goer
3648 Views
2 replies
10 likes
PlanPremiumCountryIrelandDeviceTCL 20 Pro 5G / Nothing 1 My Question or IssueWhen I open the app, it asks me to log in. I enter the correct login details and I just get the green swirl for a few minutes and get the "something went wrong" message. Thi...
Plan Premium Country Ireland Device TCL 20 Pro 5G / Nothing 1 My Question or Issue When I open the app, it asks me to log in. I enter the correct login details and I just get the green...
Community Legend
558 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceGoogle Pixel 7 ProOperating SystemAndroid 13 My Question or IssueSo I've noticed if I have Bluetooth headphones connected and get in my car, the car Bluetooth takes over, as expected. However, if I get out of the car, the ph...
Plan Premium Country UK Device Google Pixel 7 Pro Operating System Android 13 My Question or Issue So I've noticed if I have Bluetooth headphones connected and get in my car, the car...
Visitor
4558 Views
4 replies
0 likes
Hello,I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I listen to. What is the reason for this and how can I...
Hello, I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I...
Spotify Legend
375 Views
1 replies
0 likes
There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap of the problem: I get in my car, turn on the radio...
There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap...
351 Views
0 replies
0 likes
I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm on a Motorola one 5g UW
I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm...
Spotify Legend
390 Views
1 replies
0 likes
Hallo.In meiner Bibliothek wird im Podcast Ordner "Deine Folgen" angezeigt das sich neun Folgen darin befinden. Der Ordner ist aber leer.Wo liegt denn hier der Fehler?Es wäre ja schön wenn der Ordner leer ist, dass es auch so angezeigt wird.LG Stefan
Hallo. In meiner Bibliothek wird im Podcast Ordner "Deine Folgen" angezeigt das sich neun Folgen darin befinden. Der Ordner ist aber leer. Wo liegt denn hier der Fehler? Es wäre ja schön wenn der ...
Spotify Legend
979 Views
1 replies
0 likes
Surely the only option can't be swiping them up and down on the list? On the desktop you can sort them by e.x. added date? This used to be a feature. My playlists have hundreds of song, nobody has the time to sort all the songs one by one.
Surely the only option can't be swiping them up and down on the list? On the desktop you can sort them by e.x. added date? This used to be a feature. My playlists have hundreds of song, nobody has th...
Spotify Legend
398 Views
1 replies
0 likes
PlanPremiumCountry DeviceXiaomi Operating SystemAndroid 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the quality is the same.
Plan Premium Country Device Xiaomi Operating System Android 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the ...
Community Legend
3215 Views
1 replies
1 likes
Plan: PremiumCountry: USDevice: Samsung Galasy S22Operating System: Android v13 My Question or IssueI play all my playlists via the sorted order as the shuffle play stinks. When I get into my car lately it will play the current song set up on my last...
Plan: Premium Country: US Device: Samsung Galasy S22 Operating System: Android v13 My Question or Issue I play all my playlists via the sorted order as the shuffle play stinks.&nbs...
Gig Goer
11593 Views
19 replies
5 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S20Operating SystemAndroid 12 My Question or IssueWhen I go to my Liked Songs playlist I cannot scroll the filters to see the other filters in the list. I can pick a filter, but only the ones that are visi...
Plan Premium Country Canada Device Samsung Galaxy S20 Operating System Android 12 My Question or Issue When I go to my Liked Songs playlist I cannot scroll the filters to see the oth...
Newbie
4968 Views
20 replies
3 likes
Hey all. Since March 22nd, the Spotify app on my mobile device (Oppo A54) has not been working correctly. When I open the app the homepage doesn’t load, all I see is the banner ‘No Internet Connection Available.’ All the works is the Library tab.To t...
Hey all. Since March 22nd, the Spotify app on my mobile device (Oppo A54) has not been working correctly. When I open the app the homepage doesn’t load, all I see is the banner ‘No Internet Connectio...
Moderator
632 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueCan you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups? I've been a Spotify user for 8 years, I don't need a pop-up every 3 or 4 so...
Plan Premium Country US Device Moto G Stylus 5G Operating System Android 12 My Question or Issue Can you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups?...
Gig Goer
536 Views
2 replies
1 likes
PlanPremium familyCountryEnglandDevice(Samsung Galaxy S10)Operating System(Unknown) My Question or IssueHello, I accidentally selected Twitter Fleet, instead of Twitter Tweet as my default Twitter sharing option. I would be very grateful on advice in...
Plan Premium family Country England Device (Samsung Galaxy S10) Operating System (Unknown) My Question or Issue Hello, I accidentally selected Twitter Fleet, instead of Twitt...
Regular
2122 Views
5 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy Z FoldOperating SystemAndroid Oreo My Question or IssueSpotify has made their app useless, and intrusive while taking our money and ignoring our feedback. It has been WEEKS with HUNDREDS ...
Plan Premium Country United States of America Device Samsung Galaxy Z Fold Operating System Android Oreo My Question or Issue Spotify has made their app useless, and intrusive w...
512 Views
0 replies
5 likes
