Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209149 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558137 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461579 Views
575 replies
39 likes
PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy Z FoldOperating SystemAndroid Oreo My Question or IssueSpotify has made their app useless, and intrusive while taking our money and ignoring our feedback. It has been WEEKS with HUNDREDS ...
Plan Premium Country United States of America Device Samsung Galaxy Z Fold Operating System Android Oreo My Question or Issue Spotify has made their app useless, and intrusive w...
507 Views
0 replies
5 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S23 UltraOperating SystemAndroid My Question or IssueThe following problem I have recently: No matter which playlist I play - as soon as I go to the tracklist, I am in some selection mode, in front of the...
Plan Premium Country Germany Device Samsung Galaxy S23 Ultra Operating System Android My Question or Issue The following problem I have recently: No matter which playlist I play - as...
Spotify Star
2437 Views
5 replies
0 likes
I need help to download my music
I need help to download my music
Moderator
562 Views
2 replies
0 likes
Telekom kündigt die stream-on Dienste. Mein Vertrag bei Spotify bleibt aktiv?
Telekom kündigt die stream-on Dienste. Mein Vertrag bei Spotify bleibt aktiv?
Moderator
369 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung s22 plusOperating SystemAndroid My Question or IssueMy wife and I share playlists. One in particular where we have a white noise podcast and I cant access it since the last update, she can still see it in the pla...
Plan Premium Country Sweden Device Samsung s22 plus Operating System Android My Question or Issue My wife and I share playlists. One in particular where we have a white noise podcast...
Moderator
1601 Views
8 replies
0 likes
It doesn't let me log in I tried everything I tried deleting the app and downloading it again and restarting my phone updating my phone but its no use
It doesn't let me log in I tried everything I tried deleting the app and downloading it again and restarting my phone updating my phone but its no use
Moderator
444 Views
1 replies
0 likes
It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.
It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.
Moderator
4288 Views
3 replies
0 likes
Samsung A42 5G used the same details on Windows 11 laptop & it works
Samsung A42 5G used the same details on Windows 11 laptop & it works
Community Legend
866 Views
1 replies
1 likes
Wow, just wow. I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes a lot to rile me up. This is one of those times. The volume spike issue with...
Wow, just wow. I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes ...
Casual Listener
767 Views
1 replies
2 likes
Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them
Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them
Moderator
381 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify suddenly stops music in between , there are no updates but again have to play musi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My spot...
Spotify Star
445 Views
1 replies
0 likes
Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard because my playlist is over 48 hours long.How can I ge...
Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard bec...
Spotify Legend
544 Views
1 replies
0 likes
PlanPremiumGermanyCountry DeviceOnePlus 8 pro Operating SystemAndroid 11 My Question or IssueIf I am in a playlist at the end of each song the lyrics disappear. I would like to see them always on top (stick on top).
Plan Premium GermanyCountry Device OnePlus 8 pro Operating System Android 11 My Question or Issue If I am in a playlist at the end of each song the lyrics disappear. I...
Newbie
1363 Views
2 replies
1 likes
PlanPremiumCountryUnited StatesDeviceLG Q7+Operating SystemWindows 10My Question or IssueI used to use my phone to control my Spotify playing on my computer while I played games. for the past 2 days when I try to start playing a song on my phone and ...
Plan Premium Country United States Device LG Q7+ Operating System Windows 10 My Question or Issue I used to use my phone to control my Spotify playing on my computer while I played games. fo...
Newbie
8694 Views
8 replies
6 likes
Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?
Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?
Casual Listener
812 Views
3 replies
1 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy S20+Operating SystemAndroid 13 My Question or IssueWhy are the edit Playlist & sort options within a Playlist no longer available on the mobile app? I have uninstalled, reinstalled and clean reinst...
Plan Premium Country United States Device Samsung Galaxy S20+ Operating System Android 13 My Question or Issue Why are the edit Playlist & sort options within a Playlist no...
Community Legend
757 Views
1 replies
1 likes
I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a desktop, and I'm running it over an ethernet cable....
I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a ...
Not applicable
6993 Views
9 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemWindows 10 + Android (although i suspect any OS) My Question or IssueI listen to Spotify on Windows, connected to a bluetooth speaker while i work. At noon i go for a walk, turn on spotify...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Windows 10 + Android (although i suspect any OS) My Question or Issue I listen to Spotify on Windows, connected t...
Casual Listener
1756 Views
2 replies
1 likes
So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my phone have combined for an error in etiquitte.I have u...
So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my pho...
Newbie
4097 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 13 My Question or IssueFor some reason Spotify can't be woken up from notification list in offline mode when it's closed down, it works just fine if i go online but not in offli...
Plan Premium Country Device Samsung Galaxy S21 Ultra Operating System Android 13 My Question or Issue For some reason Spotify can't be woken up from notification list in offli...
Casual Listener
1443 Views
8 replies
0 likes
