Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110349 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222244 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578873 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476876 Views
577 replies
40 likes
PlanPremiumCountryGermanyDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueHallo,ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone einfach stoppt. Um die Playlist weiter zu spielen, muss ich die App öffnen und...
Plan Premium Country Germany Device LG G7 ThinQ Operating System Android 10 My Question or Issue Hallo, ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone ...
Newbie
54419 Views
21 replies
1 likes
PlanPremiumCountryThailand DeviceSamsung Galaxy 21 UltraOperating SystemAndroid 11 My Question or IssueI ever had lyrics sharing button and ever shared on my ig 4-5 times but once I updated the application, it's gone. Please help to fix this. Thank y...
Plan Premium Country Thailand Device Samsung Galaxy 21 Ultra Operating System Android 11 My Question or Issue I ever had lyrics sharing button and ever shared on my ig 4-5 ti...
Spotify Legend
9867 Views
5 replies
0 likes
I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to click, agree and cancel. And I accidentally clicked ...
I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to c...
Moderator
577 Views
1 replies
0 likes
I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I signed out and in again but still nothing
I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I sig...
Moderator
837 Views
3 replies
1 likes
Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck
Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck
Moderator
547 Views
2 replies
1 likes
When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I have found to make this not happen is through turning...
When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I ha...
Moderator
2356 Views
1 replies
0 likes
PlanPremium duoÜlkeTürkiye CihazXiaomi resmi note 11sİşletim sistemiMIUI13 Sorum veya SorunumI can't download music
Plan Premium duo Ülke Türkiye Cihaz Xiaomi resmi note 11s İşletim sistemi MIUI13 Sorum veya Sorunum I can't download music
Moderator
406 Views
1 replies
0 likes
When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone. Use your mobile device as a remote control. Start a remote group session", but nowhere does it offer the usual options for me to...
When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone. Use your mobile device as a remote control. Start a remote group ...
Moderator
685 Views
1 replies
0 likes
When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after disconnecting Bluetooth, Spotify continues to appe...
When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after...
Spotify Legend
469 Views
1 replies
0 likes
PlanPremium CountryPhilippines DeviceSamsung Galaxy S8+ Operating SystemAndroid Pie My Question or IssueAs I've said in the title, I don't have the share lyrics feature on my android phone. I can't share specific lyrics on my IG Story, which I would ...
Plan Premium Country Philippines Device Samsung Galaxy S8+ Operating System Android Pie My Question or Issue As I've said in the title, I don't have the share...
Spotify Legend
37608 Views
7 replies
8 likes
PlanPremiumCountry DeviceSamsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get my artists tab to be in alphabetical order for all the artists I have music saved from, like it was before the update...
Plan Premium Country Device Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I get my artists tab to be in alphabe...
Spotify Legend
36213 Views
47 replies
13 likes
Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 13 My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music seems to be ok with limited testing. I am in the Alpha Testing group, this version ...
Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 13 My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music...
Visitor
1956 Views
7 replies
2 likes
Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device
Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device
Visitor
818 Views
3 replies
0 likes
Premium/UK/Galaxy A50 Hi All, I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my downloads). Recently none of my downloaded audio files (excluding file...
Premium/UK/Galaxy A50 Hi All, I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my d...
Newbie
124458 Views
66 replies
16 likes
PlanPremiumCountryNetherlandsDeviceOneplus 7, Oneplus 6T, Samsung Galaxy Note 8Operating SystemAndroid 10 My Question or IssueHello everyone, I'm currently experiencing a problem, and have searched the web far and wide but haven't found an answer. Th...
Plan Premium Country Netherlands Device Oneplus 7, Oneplus 6T, Samsung Galaxy Note 8 Operating System Android 10 My Question or Issue Hello everyone, I'm currently e...
Visitor
22223 Views
5 replies
3 likes
My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not play them in order each time I get in and out of m...
My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not...
Casual Listener
1136 Views
6 replies
0 likes
Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 update with latest Google Security March patch. This ...
Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 up...
Spotify Legend
744 Views
4 replies
0 likes
L'application s'allume toute seule en pleine nuit
L'application s'allume toute seule en pleine nuit
Spotify Star
433 Views
1 replies
0 likes
28.03.2023 ausversehen gekündigt angemeldet mit ********@*********Bitte rückgängig machen
28.03.2023 ausversehen gekündigt angemeldet mit ********@********* Bitte rückgängig machen
Moderator
393 Views
1 replies
0 likes
al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción
al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción
Spotify Legend
484 Views
1 replies
0 likes
