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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFamily PlanCountryPhilippinesDevice(Xiaomi 11 Lite Pro)Operating System(Android 12) My Question or Issue
Plan Family Plan Country Philippines Device (Xiaomi 11 Lite Pro) Operating System (Android 12) My Question or Issue
Spotify Legend
294 Views
1 replies
0 likes
PlanPremiumCountyGermanyOperating SystemAndroid 11 My Question or IssueA search of my library won't return playlists that are inside folders. Playlists outside folders are shown with no issue.
Plan Premium County Germany Operating System Android 11 My Question or Issue A search of my library won't return playlists that are inside folders. Playlists outside folders ar...
Newbie
3599 Views
24 replies
4 likes
PlanFree/PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I switch from my phone to PS4 via bluetooth, the screen goes blank an...
Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,et...
Moderator
2248 Views
3 replies
0 likes
PlanPremiumCountryU.S.DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueAudio keeps skipping and cutting out repeatedly while connected to bluetooth headphones. Happens randomly, often for up to 10+ minutes at a time. Playback on phon...
Plan Premium Country U.S. Device Galaxy Note 9 Operating System Android 10 My Question or Issue Audio keeps skipping and cutting out repeatedly while connected to bluetooth headphone...
Spotify Legend
619 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceGoogle Nest HubOperating SystemAndroid? My Question or IssueIs there a way to play spotify music continously on Google Nest Hub? It appears that the music stops every few hours (perhaps when a playlist is done?).
Plan Free Country Canada Device Google Nest Hub Operating System Android? My Question or Issue Is there a way to play spotify music continously on Google Nest Hub? It appears t...
Casual Listener
442 Views
2 replies
0 likes
PlanDuoCountryUnited StatesDevice(Galaxy S20 Ultra) My Question or IssueI have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this, but after I stop my alarm, about 10-15 seconds later spotify will be...
Plan Duo Country United States Device (Galaxy S20 Ultra) My Question or Issue I have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this...
Moderator
421 Views
1 replies
0 likes
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has been quarantined and is coming from the spotify app. As a safety pre...
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has be...
Casual Listener
6138 Views
3 replies
3 likes
PlanFree/PremiumCountry: Switzerland Device(Oppo x3 find pro)Operating System(Android 12) My Question or IssueMy last ESET scan gave me this result.. (see screenshot)
Plan Free/Premium Country: Switzerland Device (Oppo x3 find pro) Operating System (Android 12) My Question or Issue My last ESET scan gave me this result.. (see screenshot)
Moderator
876 Views
5 replies
1 likes
PlanPremiumCountryUnited States DeviceTCL 20SEOperating SystemAndroid 11 My Question or IssueI have premium and although I can play songs that I've directly searched for, I can't select songs within a playlist, especially a song radio station. I've c...
Plan Premium Country United States Device TCL 20SE Operating System Android 11 My Question or Issue I have premium and although I can play songs that I've directly searched for...
Spotify Legend
734 Views
1 replies
0 likes
Hi, I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it before selling it. Now, from time to time, completely random, when I...
Hi, I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it b...
Spotify Legend
841 Views
1 replies
0 likes
my Spotify has been stuck on the loading screen since i logged out of my account on 14th June 2022, until today 18th June 2022 i still cant open spotify. i have tried everything i can find online I've tried Reinstalling the App multiple timesRestarti...
my Spotify has been stuck on the loading screen since i logged out of my account on 14th June 2022, until today 18th June 2022 i still cant open spotify. i have tried everything i can find onli...
Community Legend
1072 Views
1 replies
2 likes
PlanPremium StudentCountryCanadaDeviceGoogle Pixel 5, ASUS TP412F, MSI GE76Operating SystemAndroid 12, Windows 11 My Question or IssuePlaylist names disappear either on the side bar or when adding songs to playlists on PC.On mobile, playlist names di...
Plan Premium Student Country Canada Device Google Pixel 5, ASUS TP412F, MSI GE76 Operating System Android 12, Windows 11 My Question or Issue Playlist names disappear either ...
218 Views
0 replies
0 likes
PlanPremiumCountryIndonesia DeviceRedmi note 10Operating SystemAndroid 12 My Question or IssueEver since last month the "good morning" tab section just gone for some reason and it's annoying because i actually like that feature.
Plan Premium Country Indonesia Device Redmi note 10 Operating System Android 12 My Question or Issue Ever since last month the "good morning" tab section just gone for some rea...
Moderator
1576 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceHuawei Smartwatch GT3 ProOperating SystemHarmonyOS 2 My Question or IssueHi developers,All the topics about this issue is closed because of not enough votes. I want to open a new idea and publish it in Huawei Community j...
Plan Premium Country Turkey Device Huawei Smartwatch GT3 Pro Operating System HarmonyOS 2 My Question or Issue Hi developers, All the topics about this issue is closed because of no...
372 Views
0 replies
3 likes
PlanFree DeviceSamsung Galaxy M30s Operating SystemOne UI 3.1 (Android 11) My Question or IssueUnable to open Album of the Song but can play song from Playlist.
Plan Free Device Samsung Galaxy M30s Operating System One UI 3.1 (Android 11) My Question or Issue Unable to open Album of the Song but can play song from Playlist.
Moderator
1194 Views
5 replies
0 likes
Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features displayed, menus, etc)When problem initially appeared: I logged out from devices th...
Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features displayed, menus, etc) Wh...
Spotify Legend
649 Views
1 replies
0 likes
PlanPremiumCountryNL DeviceAndroidOperating System12Using HK One speakers Hi everyone,I am a newby but a question about a premium account (Adroid 12 / HK one speaker).When I choose Select a device (to stream the music to) I choose my HK one speaker. ...
Plan Premium Country NL Device Android Operating System 12 Using HK One speakers Hi everyone, I am a newby but a question about a premium account (Adroid 12 / HK one speaker...
Moderator
568 Views
3 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20Operating SystemAndroid 12, Android 12, Android 12 My Question or IssueI started a group session while connected to a Harman Kardon Onyx Studio 4, I can strea...
Plan Premium Country The Netherlands Device Samsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20 Operating System Android 12, Android 12, Android 12 My Question or Issue I started a...
Spotify Legend
425 Views
1 replies
0 likes
Hi! My Spotify dosen't update after listening to songs (it dosen't say how many songs I've listened to on a specific day)Will this affect my wrapped?
Hi! My Spotify dosen't update after listening to songs (it dosen't say how many songs I've listened to on a specific day) Will this affect my wrapped?
Community Legend
354 Views
1 replies
1 likes
Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing helped.PlanPremiumCountryUKDevice Samsung Galaxy
Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing h...
Moderator
678 Views
6 replies
0 likes
