Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114324 Views

26 replies

4 likes

  • 114324 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229839 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229839 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588825 Views

79 replies

3 likes

  • 588825 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484085 Views

580 replies

42 likes

Account
Free
  • 484085 Views
  • 580 replies
  • 42 likes

Can't close current playing song

When i play a song on android, i cant clear/close the current song.The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paused like the previous song. Is this normal?Im trying t...

Newbie

When i play a song on android, i cant clear/close the current song. The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paus...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stops playing tracks after few moments when screen is locked - android

Hey, Spotify will stop playing after 1 to let's say 30 seconds after screen is locked. Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstalled the app, have it permissions it needed for sound... deleted me...

Visitor

Hey,  Spotify will stop playing after 1 to let's say 30 seconds after screen is locked.  Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstall...

OscarDC

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wiedergabe stoppt ständig

PlanPremiumCountryGermanyDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueHallo,ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone einfach stoppt. Um die Playlist weiter zu spielen, muss ich die App öffnen und...

Newbie

Plan Premium Country Germany Device LG G7 ThinQ Operating System Android 10   My Question or Issue Hallo, ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone ...

bobobibo

Newbie

54531 Views

21 replies

1 likes

  • 54531 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution Lyric Sharing button is disappeared

PlanPremiumCountryThailand DeviceSamsung Galaxy 21 UltraOperating SystemAndroid 11 My Question or IssueI ever had lyrics sharing button and ever shared on my ig 4-5 times but once I updated the application, it's gone. Please help to fix this. Thank y...

Casual Listener

Plan Premium Country Thailand   Device Samsung Galaxy 21 Ultra Operating System Android 11   My Question or Issue I ever had lyrics sharing button and ever shared on my ig 4-5 ti...

Alex

Spotify Legend

9886 Views

5 replies

0 likes

-
  • 9886 Views
  • 5 replies
  • 0 likes

Superuser Contribution The volume only works up to half.!?

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to click, agree and cancel. And I accidentally clicked ...

Newbie

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to c...

Eni

Moderator

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why wont my Display change?

I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I signed out and in again but still nothing

Visitor

I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I sig...

Eni

Moderator

855 Views

3 replies

1 likes

  • 855 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify not working on wifi

Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck

Casual Listener

Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck    

OscarDC

Moderator

550 Views

2 replies

1 likes

  • 550 Views
  • 2 replies
  • 1 likes

Superuser Contribution Issues regarding lock screen image

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I have found to make this not happen is through turning...

Casual Listener

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I ha...

OscarDC

Moderator

2374 Views

1 replies

0 likes

  • 2374 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download music

PlanPremium duoÜlkeTürkiye CihazXiaomi resmi note 11sİşletim sistemiMIUI13 Sorum veya SorunumI can't download music

Visitor

  Plan Premium duo Ülke Türkiye  Cihaz Xiaomi resmi note 11s İşletim sistemi MIUI13   Sorum veya Sorunum I can't download music

Eni

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current Device: This Phone. Can not switch to another device.

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone. Use your mobile device as a remote control. Start a remote group session", but nowhere does it offer the usual options for me to...

Casual Listener

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone.  Use your mobile device as a remote control.  Start a remote group ...

Lyubka

Moderator

697 Views

1 replies

0 likes

cast
  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution "this phone" no longer an option in devices menu

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after disconnecting Bluetooth, Spotify continues to appe...

Visitor

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after...

Alex

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share button for lyrics is missing for IG Stories

PlanPremium CountryPhilippines DeviceSamsung Galaxy S8+ Operating SystemAndroid Pie My Question or IssueAs I've said in the title, I don't have the share lyrics feature on my android phone. I can't share specific lyrics on my IG Story, which I would ...

Newbie

Plan Premium   Country Philippines   Device Samsung Galaxy S8+   Operating System Android Pie   My Question or Issue As I've said in the title, I don't have the share...

Alex

Spotify Legend

37670 Views

7 replies

8 likes

lyrics
Mobile
  • 37670 Views
  • 7 replies
  • 8 likes

Solved!!Superuser Contribution Getting my artists in alphabetical order again

PlanPremiumCountry DeviceSamsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get my artists tab to be in alphabetical order for all the artists I have music saved from, like it was before the update...

Newbie

Plan Premium Country   Device Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I get my artists tab to be in alphabe...

Alex

Spotify Legend

36291 Views

47 replies

13 likes

Artists View
  • 36291 Views
  • 47 replies
  • 13 likes

Superuser Contribution Version 8.8.24.2 Crashing Android 13 when opening podcasts (Samsung Snapdragon 888)

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 13 My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music seems to be ok with limited testing. I am in the Alpha Testing group, this version ...

Regular

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra  Operating System Android 13   My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music...

66fasty

Visitor

2013 Views

7 replies

2 likes

Android
Android 13
Crash Android
Podcast Galaxy s21
Samsung S21 Ultra
  • 2013 Views
  • 7 replies
  • 2 likes

Superuser Contribution Likes doesn't work

Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device

Visitor

Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device

Lubibi

Visitor

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Personal Audio Files always opened by Spotify (w/out Permission) & Crashes

Premium/UK/Galaxy A50 Hi All, I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my downloads). Recently none of my downloaded audio files (excluding file...

Casual Listener

Premium/UK/Galaxy A50   Hi All,   I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my d...

dearprudence

Newbie

125397 Views

66 replies

16 likes

  • 125397 Views
  • 66 replies
  • 16 likes

Playlist from NFC tag

PlanPremiumCountryNetherlandsDeviceOneplus 7, Oneplus 6T, Samsung Galaxy Note 8Operating SystemAndroid 10 My Question or IssueHello everyone, I'm currently experiencing a problem, and have searched the web far and wide but haven't found an answer. Th...

Visitor

  Plan Premium Country Netherlands Device Oneplus 7, Oneplus 6T, Samsung Galaxy Note 8 Operating System Android 10   My Question or Issue Hello everyone,   I'm currently e...

Okiemute

Visitor

22531 Views

5 replies

3 likes

Help
mobileapplication
NFC
  • 22531 Views
  • 5 replies
  • 3 likes

Superuser Contribution Liked songs won't play alphabetical every time

My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not play them in order each time I get in and out of m...

Casual Listener

My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not...

Davedt

Casual Listener

1142 Views

6 replies

0 likes

  • 1142 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify media player showing incorrect/ pervious track cover art.

Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 update with latest Google Security March patch. This ...

Casual Listener

Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 up...

Alex

Spotify Legend

746 Views

4 replies

0 likes

  • 746 Views
  • 4 replies
  • 0 likes

Démarrage en pleine nuit de l'application

L'application s'allume toute seule en pleine nuit

Visitor

L'application s'allume toute seule en pleine nuit

Bittencourt

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes