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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194403 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194403 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535579 Views

78 replies

3 likes

  • 535579 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439014 Views

565 replies

37 likes

Account
Free
  • 439014 Views
  • 565 replies
  • 37 likes

Solved!!Superuser Contribution New lockscreen player has microscopic buttons

PlanPremiumCountrySwedenDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueThe "mini player" on the lockscreen has buttons that are around 3-4mm in diameter...They are hopeless to see or push at a armlenth distance.

Casual Listener

  Plan Premium Country Sweden Device Asus Zenfone 9 Operating System Android 13   My Question or Issue The "mini player" on the lockscreen has buttons that are around 3-4mm in ...

MihailY

Moderator

685 Views

5 replies

0 likes

  • 685 Views
  • 5 replies
  • 0 likes

Solved!! I can't change my plan - Screen goes white

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro running Android 12My account was previously a double, t...

Casual Listener

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro ...

Amay

Spotify Star

2269 Views

5 replies

0 likes

  • 2269 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution AI DJ playinga single song in blocks of a single artist

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is the only type of block it cuts short.

Regular

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is...

AlejaR

Moderator

1031 Views

6 replies

0 likes

  • 1031 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to disable Spotify to start playing upon another app's notification?

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications from other apps and by no means this should trigger Sp...

Newbie

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications fro...

Lyubka

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i play a playlist the songs in my queue will randomly change

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Visitor

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Joan

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

I have a new phone and can't transfer library from old phone

My old phone is broken I pay for Premium so should have my library on the new phone

Casual Listener

My old phone is broken I pay for Premium so should have my library on the new phone

Amay

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution tracks not playing in order

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controlling it through the app on my android phone. Another...

Regular

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controll...

Lyubka

Moderator

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection on wi-fi

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Additionally, while on wi-fi, asking Google assistant to s...

Visitor

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Add...

Dian

Spotify Legend

780 Views

3 replies

0 likes

  • 780 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sleep timer not working with podcasts

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an hour. Is this a known issue? PlanPremiumCountryUK Dev...

Music Fan

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an ho...

theslowdon

Visitor

29300 Views

48 replies

10 likes

Podcasts
Sleep Timer
  • 29300 Views
  • 48 replies
  • 10 likes

Superuser Contribution I'm not getting the pause button or play next button images.it comes like n

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Visitor

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Eni

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Multiselecting songs in a playlist

I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.

Visitor

I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.

MihailY

Moderator

354 Views

1 replies

0 likes

Android
Playlists
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music goes silent mid song

I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, when hes logged in as himself the music just goes s...

Visitor

I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, ...

Vasil

Moderator

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't connect to android auto unless you force stop and restart

I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?

Newbie

I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?

Lyubka

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Can't add albums to library

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go back to it.

Casual Listener

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go bac...

Prague

Community Legend

1362 Views

3 replies

1 likes

  • 1362 Views
  • 3 replies
  • 1 likes

Superuser Contribution app very slow on mobile network but ok on wifi

Plan :PremiumCountry : France DeviceRedmi note 8 proOperating SystemAndroid 10 / miui 12.0.4 Hello, when I use spotify with the mobile network the application run after 58sec (black screen with a circle green and home serach library but nothing else)...

Newbie

Plan :Premium Country : France   Device Redmi note 8 pro Operating System Android 10 / miui 12.0.4   Hello, when I use spotify with the mobile network the application run after 58se...

AlejaR

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps crashing whenever I open the music tab on my home page

I was interested in trying the new DJ feature but whenever I open the Music tab on the home page so I can select the DJ feature the screen freezes and the app crashes before I can even select anything.

Visitor

I was interested in trying the new DJ feature but whenever I open the Music tab on the home page so I can select the DJ feature the screen freezes and the app crashes before I can even select anythin...

Lyubka

Moderator

14597 Views

1 replies

2 likes

  • 14597 Views
  • 1 replies
  • 2 likes

Superuser Contribution Instalar Spotify

No me acepta el Spotify en un teléfono Samsung, el nombre y clave si lo puedo entrar, pero en el teléfono no me lo permite, dice que ocurrió un error y no me permite instalar Spotify

Visitor

No me acepta el Spotify en un teléfono Samsung, el nombre y clave si lo puedo entrar, pero en el teléfono no me lo permite, dice que ocurrió un error y no me permite instalar Spotify

Dian

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes