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What are the Spotify Alpha and Beta programs? By signing up as an Alpha
or Beta tester of the Spotify app, you will get early versions of our
new releases before we roll them out to everyone else. This is an
invaluable help for us, as it allows us to...
PlanPremiumCountryNew ZealandDeviceHuawei Mate 20 ProOperating
SystemAndroid Version 9 / EMUI 9 My Question or IssueThe sleep timer has
disappeared? It was definitely available (I always use it), now after
re-installing Spotify it is gone. It's like ...
Plan Premium Country New Zealand Device Huawei Mate 20 Pro Operating System Android Version 9 / EMUI 9 My Question or Issue The sleep timer has disappeared? It was definitely availab...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium Country Sweden Device Samsung S22 Operating System Android
13 My Question or Issue When at the front page, I filter out program and
podcasts, any last year episodes are set to have been published "dd
month. 1970" when it should be 2022. ...
PlanFreeCountryUSA DevicePixel 6Operating SystemAndroid 13 My Question
or IssueI am unable to play songs in the Spotify app on my phone. I can
navigate around the app, but when I press the play button, nothing
happens. Spotify plays find on my laptop...
Plan Free Country USA Device Pixel 6 Operating System Android 13 My Question or Issue I am unable to play songs in the Spotify app on my phone. I can navigate around the app,...
HiIm using an android phone Huawei 9 lite . I have a premium
subscription and am trying download some music to my phone .In the past
i have done this succesfully ,however it ofter dissapears from my phone
, and i also get a message saying " I have fi...
Hi Im using an android phone Huawei 9 lite . I have a premium subscription and am trying download some music to my phone .In the past i have done this succesfully ,however it ofter dissap...
Plan: PremiumCountry: CHDevice: Galaxy Note 20 Ultra + latest
firmwareOperating System: AndroidMy Question or IssueWhen long pressing
on the Spotify application shortcut under Android, a menu unrolls
presenting the following options: Where can I defi...
Plan: Premium Country: CH Device: Galaxy Note 20 Ultra + latest firmware Operating System: Android My Question or Issue When long pressing on the Spotify application shortcut under And...
PlanPremiumCountryUSADeviceGalaxy S10eOperating SystemAndroid 12 I can't
share any music or click anything when I try to share music, the screen
stays stuck on "couldn't load preview try again" I've already tried
rebooting, uninstalling and reinstall...
Plan Premium Country USA Device Galaxy S10e Operating System Android 12 I can't share any music or click anything when I try to share music, the screen stays stuck on "couldn'...
Hola, cuento con el plan premium pero me aparece como nos disponible mi
música descargada ya reinstalé la app, ya borre la memoria cache, ya
cerré sesión pero no me da solución.
Hola, cuento con el plan premium pero me aparece como nos disponible mi música descargada ya reinstalé la app, ya borre la memoria cache, ya cerré sesión pero no me da solución.
Can't share tracks, if I click on the 3 dots on the side of the track
then click on share it's just loading then the reload arrow appears to
try to load up again but whit out luck, I have tried to reinstall the
app, log out, change from wifi to the p...
Can't share tracks, if I click on the 3 dots on the side of the track then click on share it's just loading then the reload arrow appears to try to load up again but whit out luck, I have tried to re...
PlanPremiumCountryFranceDeviceSamsung Galaxy S20Operating SystemAndroid
11 My Question or IssueHello, Please excuse me in advance but for such a
long description, I will use a translator to convert French. I am having
a problem since I bought my Sams...
Plan Premium Country France Device Samsung Galaxy S20 Operating System Android 11 My Question or Issue Hello, Please excuse me in advance but for such a long description, I ...
PlanPremiumCountry DeviceSamsung Galaxy s7Operating SystemAndroid My
Question or IssueRecently any song I play on spotify has an annoying
white noise in the background. I have ruled out any issue in my speakers
or auxiliary cord by playing a song bot...
Plan Premium Country Device Samsung Galaxy s7 Operating System Android My Question or Issue Recently any song I play on spotify has an annoying white noise in the back...
My plan is the coolest.I'm on premium.Android, SA71.Brazil. Whenever I
try to share a song, a gray card starts loading and it keeps loading
until it fails. A circular white arrow appears, so I can retry it, but I
can't click on the options right belo...
My plan is the coolest. I'm on premium. Android, SA71. Brazil. Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arr...
Hello, I have a problem with Spotify that never happened to me and it
started happening like two weeks back. Whenever I listen to music on
Spotify, then turn off Spotify and after like 2 hours I turn on Spotify
again, the last song that played when I...
Hello, I have a problem with Spotify that never happened to me and it started happening like two weeks back. Whenever I listen to music on Spotify, then turn off Spotify and after like 2 hours I turn...
PlanPremiumCountryArgentinaDeviceRedmi 4AOperating SystemAndroid
7.1.2Good morning, I have the following problem: The EQ turns itself
off. The app works normally but when you change songs, it deactivates.
When entering the EQ screen it is activated a...
Plan Premium Country Argentina Device Redmi 4A Operating System Android 7.1.2 Good morning, I have the following problem: The EQ turns itself off. The app works normally but when you ch...