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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueI have recently changed from ios to android . I have noticed an issue when offline trying to play albums where it will just hang and just show a blank screen when trying ...
PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueStarting last week, new podcast episodes are no longer appearing on their show's page, and when you get to that episode's page by searching for it, the episod...
PlanPremiumCountryUSADevice(multiple) My Question or IssueIf you start downloading a playlist and then go into that playlist, the download progress indicator won't move although songs are actually downloading. This also happens in the Liked Songs pla...
Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spotify account is being used on another device". Tell m...
PlanPremiumCountryUSDeviceNokia 6.1Operating SystemAndroid My Question or IssueNot sure if this is the right place. I have a 2015 Silverado, and I've always been able to use the forward and back track selection on my steering wheel in podcasts which ...
PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceAndroid/Samsung Galaxy 10Operating SystemAndroid Oreo My Question or IssueAll custom playlists shuffle. I...
PlanPremiumCountryUSDeviceLG Stylo 6Operating SystemAndroid 10 My Question or IssueWhen I search for Only You, it shows me mixes and playlists that match my listening, but there is no slideshow anywhere. I've read the requirements and I am completely...
PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 10My Question or IssueSince the last update, the app is virtually unusable. It takes over a minute to load (sometimes not loading at all), doesn't display artists or content, takes up...
PlanPremium duo planCountry DeviceSamsung galaxy 20Operating SystemAndroid My Question or IssueNo matter what it stops repeatedly about every 20-40 seconds even if i leave the app open
Android. Spotify premium. When an ad plays during a podcast the podcast can't be played or resumed after the ad is finished. I have to restart the app to fix the issue. I got Spotify premium so I wouldn't have to deal with Ads. Remove the ads or remo...
PlanPremium/ Android App version 8.6.32.925CountryUKDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueI'm reporting this as a new issue as I did mention it in this thread - https://community.spotify.com/t5/Ongoing-Issues/Mobile-Play...
PlanPremiumCountryUSADeviceMoto Z2Operating SystemAndroid 9 My Question or IssueI just noticed that my phone's notification bar, and lock screen, suddenly started showing what I was listening to on my laptop, and that I could control my computer's mu...
Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play again. The Song time-stence runs just perfectly alon...
Recently when I click on an artist/group discography in Spotify it is not longer categorized (albums, singles, complications) but all items are shown in one bunch. The categories are still shown, but no items are under each category. What has happene...
PlanFree/PremiumCountry NetherlandsDevice(Nokia 7 plus)Operating System(Android Pie.) My Question or IssueBass boost keep resetting to zero, problem started after updating to Android pie. Anyone else got this problem?
PlanPremiumCountrySpainDeviceXiaomi Note 8Operating SystemAndroid 10 I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, only when the song starts or if I touch the screen. Why did it disappear with...
I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my phone is restarted, my offline Playlists are gone. Th...
PlanPremiumCountryUK/GermanyDeviceLG G6Operating SystemAndroid 9 My Question or IssueLibrary on my phone was suddenly empty. The desktop version is fine.When I click on my account I see the playlists I created but when I press on 'download' nothing h...
PlanPremiumCountryUSADevice(Samsung Galaxy J7 Sky Pro)Operating System(Android) My Question or IssueBefore a bunch of updates were made, the application was linked to my external SD where I would store my downloaded songs. Now, it doesn't even give m...