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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution I can't find my account overview

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

Casual Listener

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

AlejaR

Moderator

1298 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Podcas not shown

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Casual Listener

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Joan

Moderator

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes

Cómo puedo cancelar

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

Visitor

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

kaworu_bloodpaw

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Find specific song in large playlist.

Using Android. V 8.8.6.472The find in playlist is not an option available.

Visitor

Using Android. V 8.8.6.472 The find in playlist is not an option available.

MihailY

Moderator

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Superuser Contribution Algunas canciones se cortan aprox a los 10".

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el problema, nunca cambie nada de la configuración como...

Visitor

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el p...

Alex

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Edamame by bbno$ won't play.

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Please help.

Visitor

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Ple...

MihailY

Moderator

1026 Views

5 replies

0 likes

  • 1026 Views
  • 5 replies
  • 0 likes

Superuser Contribution Chromebook keeps skipping 6 songs

PlanPremium, for almost 10 years nowCountryUSADeviceAsus Chromebook/desktop thingOperating SystemGoogle Chrome OS, Version 76.0.3809.136 (Official Build) (64-bit)So for the last 4 months I haven't been able to listen to Spotify at work and it's defia...

Regular

Plan Premium, for almost 10 years now Country USA Device Asus Chromebook/desktop thing Operating System Google Chrome OS,  Version 76.0.3809.136 (Official Build) (64-bit) So for the la...

Thambi4ever

Visitor

3384 Views

21 replies

2 likes

  • 3384 Views
  • 21 replies
  • 2 likes

I am a paying customer (duo plan) and i still get annoying push notificatio

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and this still happens. How do I turn it off?Here are s...

Casual Listener

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and ...

Loigiani

Casual Listener

433 Views

3 replies

0 likes

  • 433 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto download/remove podcast episodes?

Hello, new to Spotify. Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Casual Listener

Hello, new to Spotify.  Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Petro86

Regular

54025 Views

53 replies

123 likes

  • 54025 Views
  • 53 replies
  • 123 likes

Superuser Contribution No 'Play' thumbnail in Messenger

PlanPremiumCountryNicaraguaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or Issue:when sharing in Messenger, there was always a little thumbnail of the song that allowed you to play a preview of the song but since like 3 days ago, it...

Casual Listener

Plan Premium Country Nicaragua Device Samsung Galaxy A50 Operating System Android 10     My Question or Issue: when sharing in Messenger, there was always a little thumbnail of t...

TherieM

Casual Listener

3183 Views

11 replies

3 likes

  • 3183 Views
  • 11 replies
  • 3 likes

Superuser Contribution Can't open joe rogan podcast. It says playlist is empty

PlanPremiumCountryPakistanDeviceOne plus 6Operating System Android Oreo My Question or IssueJoe rogan podcast keeps saying it's empty

Casual Listener

Plan Premium Country Pakistan Device One plus 6 Operating System  Android Oreo   My Question or Issue Joe rogan podcast keeps saying it's empty

Sulimanbabar

Visitor

1791 Views

7 replies

0 likes

  • 1791 Views
  • 7 replies
  • 0 likes

Meu spotify não entra no celular

Toda vez que tento acessar o spotify pelo app no celular el da erro

Visitor

Toda vez que tento acessar o spotify pelo app no celular el da erro

Bittencourt

Spotify Star

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Songs playing twice in a row

Every second song plays twice or four times in a row when i shuffle in liked playlist.i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song just gets removed from shuffle. Ive closed the app, redo...

Visitor

Every second song plays twice or four times in a row when i shuffle in liked playlist. i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song j...

kaworu_bloodpaw

Roadie

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
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Superuser Contribution Shuffle keeps being enabled everytime I play an album

PlanPremiumCountryUSDeviceLG HarmonyOperating SystemAndroid My Question or IssueNot sure when exactly this started happening, but I noticed it last night and didn't have this issue a few days ago. If I try to play an album, no matter what track I cli...

Roadie

Plan Premium Country US Device LG Harmony Operating System Android   My Question or Issue Not sure when exactly this started happening, but I noticed it last night and didn't have this...

datfenristho

Roadie

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify for Android TV freezes and crashes after few songs (Sony Android TV)

PlanPremiumCountryCzech Republic (Central Europe; not Russia)Device(Sony KDL-50W756C)Operating System(Android 7.0, didn't work on 6.0 either)Spotify for TV version1.29; 1.24; 1.21 My Question or IssueHello,To be honest I realize I create a duplicity ...

Newbie

Plan Premium Country Czech Republic (Central Europe; not Russia) Device (Sony KDL-50W756C) Operating System (Android 7.0, didn't work on 6.0 either) Spotify for TV version 1.29; 1.24; 1.21 ...

OscarDC

Moderator

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

Superuser Contribution Notification keeps showing up even after clearing it when I'm not currently playing anything

PlanPremiumCountryIndiaDeviceOnePlus Nord CE 2Operating SystemAndroid 12 My Question or IssueI'm seeing this issue where, once I pause/stop listening to anything on the app and clear the notification from the notification drawer, it keeps coming back...

Newbie

Plan Premium Country India Device OnePlus Nord CE 2 Operating System Android 12   My Question or Issue I'm seeing this issue where, once I pause/stop listening to anything on the app a...

OscarDC

Moderator

724 Views

1 replies

0 likes

Android
Notifications
  • 724 Views
  • 1 replies
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Superuser Contribution When I click on the song title it no longer takes me to the album the song.

I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of song A and i am currently listening to song B and i ...

Casual Listener

I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of s...

Eni

Moderator

471 Views

1 replies

1 likes

  • 471 Views
  • 1 replies
  • 1 likes