Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840121 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840121 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13667 Views
  • 1 replies
  • 0 likes
  • 13667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or another song, the one that was playing stays the same in...

  • Regular
  • Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or anoth...
  • Mihail
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 1 likes
  • 211 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please give us a toggle for Car View/Car Play for non-Bluetooth (AUX cable) users

PlanPremiumCountryUSADeviceLG V60 ThinQOperating SystemAndroid 10.0My Question or IssueI do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I have a phone with a built in HiFi DAC and headphone jack. I plug my phone i...

  • Casual Listener
  • Plan Premium Country USA Device LG V60 ThinQ Operating System Android 10.0 My Question or Issue I do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I h...
  • Ver
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • aux cable
    bluetooth
    Car Play
    car view
    manual toggle
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tuggling shuffle on curated playlists

When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario? Premium planAndroid ver 9

  • Newbie
  • When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario?   Premium plan Android ver 9
  • Jeremy
  • Moderator
  • 278 Views
  • 1 replies
  • 0 likes
  • Discover
    Discover Weekly
    shuffle
    UI
  • 278 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Phone Audio Control locked by Spotify Connect

PlanPremiumCountryRussiaDeviceRedmi 9Operating SystemAndroid 10, MIUI Global 11.0.8 My Question or IssueIt is impossible to adjust the volume of the device (notifications, applications, alarms), the volume control panel does not come out, it changes ...

  • Casual Listener
  • Plan Premium Country Russia Device Redmi 9 Operating System Android 10, MIUI Global 11.0.8   My Question or Issue It is impossible to adjust the volume of the device (notifications, ap...
  • Jeremy
  • Moderator
  • 894 Views
  • 4 replies
  • 0 likes
  • 894 Views
  • 4 replies
  • 0 likes

This beta version is absolutely terrible

It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it is playing and I pause the old one showing and it ...

  • Music Fan
  • It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it...
  • janetbeautiful
  • Music Fan
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to turn off Shuffle mode as default for Google Clock and Android Auto integrations

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid O, P My Question or IssueI am on a Premium subscription and I don't understand why Google Clock keeps playing my selected playlist in Shuffle Mode. Even after I dismiss the alarm, my ...

  • Regular
  • Plan Premium Country Australia Device Samsung S8 Operating System Android O, P   My Question or Issue I am on a Premium subscription and I don't understand why Google Clock keeps playi...
  • holdbetter
  • Casual Listener
  • 7192 Views
  • 13 replies
  • 8 likes
  • 7192 Views
  • 13 replies
  • 8 likes

Superuser Contribution Spotify does not register as running on my android and causes some odd interactions (detailed).

PlanPremiumCountryUSA DeviceGalaxy S20 Ultra (T-Mobile)Operating SystemAndroid 10Spotify Version (Most recent)8.5.75.766 My Question or IssueFrequently, my Spotify app will not show as if it is running on my phone, even though it is. I will hear musi...

  • Casual Listener
  • Plan Premium Country USA   Device Galaxy S20 Ultra (T-Mobile) Operating System Android 10 Spotify Version (Most recent) 8.5.75.766   My Question or Issue Frequently, my Spotify...
  • T3vin0t3r095
  • Casual Listener
  • 306 Views
  • 2 replies
  • 1 likes
  • Android
    bug
  • 306 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution status bar inside app doesnt change song info

PlanPremiumCountryRussiaDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueI don't know why it happens but sometimes status bar inside the app just froze and even though music keep playing in status bar displays one song and the same tim...

  • Visitor
  • Plan Premium Country Russia Device Huawei P20 Pro Operating System Android   My Question or Issue I don't know why it happens but sometimes status bar inside the app just froze and e...
  • Alex
  • Moderator
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant load after import

PlanPremiumCountryUkraineDeviceasus zenfone 6Operating SystemAndroid My Question or IssueAdter importing 2500 tracks its not loading in app. From web all is ok

  • Visitor
  • Plan Premium Country Ukraine Device asus zenfone 6 Operating System Android    My Question or Issue Adter importing 2500 tracks its not loading in app. From web all is ok
  • Alex
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Suffle.

PlanFreeCountryUSDeviceLG V30+Operating SystemAndroid My Question or IssueHi. Some playlist created by spotify cannot be shuffled. And not all the songs show in my mobile compare to when I'm in desktop. There's only an option to play songs individual...

  • Casual Listener
  • Plan Free Country US Device LG V30+ Operating System Android   My Question or Issue Hi. Some playlist created by spotify cannot be shuffled.  And not all the songs show in my mob...
  • Jeremy
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't login on my phone, getting message 'You're offline' while not

hey, I'm trying to login on my huawei p20-lite phone to free spotify through the app. it just won't let me. when i try to log in i get the error message that 'I'm offline. try to connect to the internet' something amongst these lines. I'm online, so ...

  • Visitor
  • hey, I'm trying to login on my huawei p20-lite phone to free spotify through the app. it just won't let me. when i try to log in i get the error message that 'I'm offline. try to connect to the inter...
  • Ver
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Xiaomi] Spotify crash with Wi-Fi network

Yesterday my Spotify will crash every time when I use Wi-Fi network, but when I use Data network the app run very well.I try to fix it with everything possible solution (Reinstall, delete cache, manufactured my phone), but it still crash again. PlanF...

  • Visitor
  • Yesterday my Spotify will crash every time when I use Wi-Fi network, but when I use Data network the app run very well. I try to fix it with everything possible solution (Reinstall, delete cache, ma...
  • Alex
  • Moderator
  • 282 Views
  • 1 replies
  • 1 likes
  • 282 Views
  • 1 replies
  • 1 likes

Superuser Contribution Like icon miss

PlanPremiumCountryRussia Device(Samsung A50)Operating System(Android 9) Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - another icon. Why and how I can get back my like icon to like faster?

  • Newbie
  • Plan Premium Country Russia   Device (Samsung A50) Operating System (Android 9)   Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - ...
  • Jeremy
  • Moderator
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops responding to airpods pro

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid1 1 (with latest updates) My Question or IssueI recently bought a set of Airpods Pros and have had a lot of trouble using them with spotify. If I press play on the airpods, the music wil...

  • Visitor
  • Plan Premium Country USA Device Google Pixel 4 Operating System Android1 1 (with latest updates)   My Question or Issue I recently bought a set of Airpods Pros and have had a lot of tr...
  • Alex
  • Moderator
  • 791 Views
  • 1 replies
  • 0 likes
  • Airpods Pro
    bluetooth
    remote
  • 791 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android) App Freezing to show what song is playing

PlanFamily PremiumCountryUKDeviceOppo Find X2 ProOperating SystemAndroid 10 Color OS 7.1 My Question or IssueWhen using the app and the connection in the sonos app the song that is showing as playing does not match the actual song. I can control the ...

  • Casual Listener
  • Plan Family Premium Country UK Device Oppo Find X2 Pro Operating System Android 10 Color OS 7.1   My Question or Issue When using the app and the connection in the sonos app the song t...
  • Alex
  • Moderator
  • 454 Views
  • 4 replies
  • 2 likes
  • 454 Views
  • 4 replies
  • 2 likes

Daily drive Playlist not shuffling anymore

Premium, Android 10 on Honor 10. Dear team, It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it doesn't change.It does not matter if I want to shuffle the whole Pla...

  • Casual Listener
  • Premium, Android 10 on Honor 10.   Dear team,  It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it d...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution Car view doesn't start automatically

PlanPremium Country Lithuania DeviceBMW Android multimedia Operating SystemAndroid 9 My Question or IssueHello, I'm not connecting spotify via bluetooth I installed it to BMW android multimedia and design was changed to not comfortable (song and butt...

  • Visitor
  • Plan Premium   Country  Lithuania   Device BMW Android multimedia   Operating System Android 9   My Question or Issue Hello, I'm not connecting spotify via bluet...
  • Remmie63
  • Regular
  • 4806 Views
  • 10 replies
  • 0 likes
  • 4806 Views
  • 10 replies
  • 0 likes

Superuser Contribution Pixel 3a XL - Problems since Android 11 update

PlanPremiumCountryMéxixo DevicePixel 3a XLOperating SystemAndroid 11 My Question or IssueI have problems since I updated my Pixel 3a XL to the Android 11 OS. When I am in my car listening to spotify through bluetooth, the streaming gets intermittent....

  • Visitor
  •   Plan Premium Country Méxixo   Device Pixel 3a XL Operating System Android 11   My Question or Issue I have problems since I updated my Pixel 3a XL to the Android 11 OS. W...
  • Mario
  • Spotify Legend
  • 673 Views
  • 1 replies
  • 1 likes
  • android 11
    crashes
    intermittent streaming
    Pixel 3a XL
  • 673 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Save album button disappeared

Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone.PlanPremiumCountryUsaDeviceGoogle pixelOperating SystemAndroid 10Spotify 8.5.24.762My Question or ...

  • Regular
  • Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone. Plan Premium Country Usa Device Google p...
  • Daronstripling
  • Casual Listener
  • 10812 Views
  • 16 replies
  • 5 likes
  • Album save
  • 10812 Views
  • 16 replies
  • 5 likes

Superuser Contribution Spotify connection error

PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSpotify isn't showing any info whenever I open an artist in my library neither search, I can look for songs and play them one by one but not allowed to play my l...

  • Visitor
  • Plan Premium Country Colombia Device Moto E4 Operating System Android 7.1.1   My Question or Issue Spotify isn't showing any info whenever I open an artist in my library neither search...
  • Ivan
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Env: prod