Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14370 Views
  • 54 replies
  • 17 likes
  • 14370 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864374 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864374 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23260 Views
  • 3 replies
  • 0 likes
  • 23260 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cannot add my playlist to my home screen

PlanPremiumCountryTurkeyDeviceXiaomi Mi Note 8 ProOperating SystemAndroid 11My Question or IssueI cannot add my new playlists to my home screen. I was able to do this but now I cant. When I click the add to my home screen button nothing happens. I tr...

  • Casual Listener
  • Plan Premium Country Turkey Device Xiaomi Mi Note 8 Pro Operating System Android 11 My Question or Issue I cannot add my new playlists to my home screen. I was able to do this but now I cant...
  • Alex
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

i cant download song

im on online mode.i have turned on the cellular setting on.but when i want to download songs it tells me to go to setting to use cellular data to download songs

  • Casual Listener
  • im on online mode.i have turned on the cellular setting on.but when i want to download songs it tells me to go to setting to use cellular data to download songs
  • Flxw808
  • Newbie
  • 348 Views
  • 6 replies
  • 0 likes
  • 348 Views
  • 6 replies
  • 0 likes

Superuser Contribution Samsung Watch 4 Classic Playback

PlanSpotify Premium DuoCountryUnited StatesDeviceSamsung Galaxy S21 Paired with Samsung Watch 4Operating SystemPhone: Android 12 / Watch: One UI 3.0/ System Version 11My Question or IssueI downloaded music to my Samsung Watch 4 Classic. When I try to...

IMG_0324.jpg IMG_0325.jpg
  • Casual Listener
  • Plan Spotify Premium Duo Country United States Device Samsung Galaxy S21 Paired with Samsung Watch 4 Operating System Phone: Android 12 / Watch: One UI 3.0/ System Version 11 My Question or I...
  • astrobird
  • Casual Listener
  • 1401 Views
  • 7 replies
  • 0 likes
  • downloaded music
    Samsung
    watch 4
    Watch 4 Classic
  • 1401 Views
  • 7 replies
  • 0 likes

Superuser Contribution [android] play local files on SD card

I know you can sink local files from your PC onto your phone with premium, but is there anyway I can listen to the music I have downloaded onto my SD card? I want to be able to access that through Spotify .

  • Newbie
  • I know you can sink local files from your PC onto your phone with premium, but is there anyway I can listen to the music I have downloaded onto my SD card? I want to be able to access that through Sp...
  • Jeremy
  • Spotify
  • 2826 Views
  • 5 replies
  • 0 likes
  • 2826 Views
  • 5 replies
  • 0 likes

Superuser Contribution Old mini-player UI & missing setting

Hi. I have two problems. I created a second account and compared it to my old one.1. My mini-player still has the old interface. My second account doesn't have it.2. in the settings of my "normal" account the setting "canvas" is missing, which is not...

  • Visitor
  • Hi. I have two problems. I created a second account and compared it to my old one. 1. My mini-player still has the old interface. My second account doesn't have it. 2. in the settings of my "normal...
  • Jeremy
  • Spotify
  • 269 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Automotive] Search view needs refinement

PlanPremiumCountryNorway DevicePolestar 2Operating SystemAAOS 10 My Question or IssueWhen using the search function, there's at least two issues that makes it less user-friendly and more scary to use as you're driving.- It does not show a list of the...

  • Regular
  • Plan Premium Country Norway   Device Polestar 2 Operating System AAOS 10   My Question or Issue When using the search function, there's at least two issues that makes it less use...
  • Gwareth
  • Regular
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Superuser Contribution Petition Spotify to fix the SD card bug

PlanPremiumCountryAustraliaDeviceSamsung S20 FEOperating SystemAndroid My Question or IssueLike many users on this forum. I am unable to make downloaded songs remain on my SD card after a device reboot. Every time i reboot, Spotify forgets the SD car...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung S20 FE Operating System Android   My Question or Issue Like many users on this forum. I am unable to make downloaded songs remain on my ...
  • Eni
  • Moderator
  • 159 Views
  • 1 replies
  • 1 likes
  • 159 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution is not operating correctly.

Plan: PremiumCountry: ENGDevice: Fairphone FP4 5GOperating System: Android 11 My Question or IssueI am not able to utilise the Google Play Store, so I have installed Spotify from . The files that have been “attached” are proof that the result is obvi...

  • Music Fan
  • Plan: Premium Country: ENG Device: Fairphone FP4 5G Operating System: Android 11   My Question or Issue I am not able to utilise the Google Play Store, so I have installed Spotify from &l...
  • Elena
  • Moderator
  • 568 Views
  • 5 replies
  • 0 likes
  • 568 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Feature Request] Make skipping to previous track more accessible

PlanPremiumCountryGermanyDeviceXiaomi Poco X3 NFCOperating SystemMIUI 12My Question or Issue Hello everyone, would it be possible to add an accessibility setting that allows to change the apps behavior in terms of skipping to the previous track more ...

  • Newbie
  • Plan Premium Country Germany Device Xiaomi Poco X3 NFC Operating System MIUI 12 My Question or Issue   Hello everyone,   would it be possible to add an accessibility setting...
  • Jeremy
  • Spotify
  • 11962 Views
  • 1 replies
  • 0 likes
  • 11962 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle all songs of all albums and followed artists

Hi, it would be a great feature to be able to shuffle all songs of all the albums and followed artists, without using the playlists : So a Shuffle button on the top of those two sections of My music : - Albums : button "Shuffle all Albums" - Artists ...

  • Regular
  • Hi, it would be a great feature to be able to shuffle all songs of all the albums and followed artists, without using the playlists :   So a Shuffle button on the top of those...
  • Yordan
  • Moderator
  • 14422 Views
  • 8 replies
  • 40 likes
  • 14422 Views
  • 8 replies
  • 40 likes

Solved!!Superuser Contribution Song progress Bar broken again on Android

Plan: PremiumCountry: IrelandDevice: Hawei P30 proOperating System: Android 10 The issue that was recently 'fixed' with the song progress bar not displaying correctly when using Spotify Connect is happening again on my P30 Pro. The update seemed to f...

  • Roadie
  •   Plan: Premium Country: Ireland Device: Hawei P30 pro Operating System: Android 10   The issue that was recently 'fixed' with the song progress bar not displaying...
  • Elena
  • Moderator
  • 3059 Views
  • 5 replies
  • 2 likes
  • Android
    progress bar
  • 3059 Views
  • 5 replies
  • 2 likes

Spotify Muting Voice Navigation Over Bluetooth

I noticed this issue this morning when my Google Maps navigation was silent, and so I missed a turning, and I proceeded to diagnose the root cause when I got home, and I end up associating it to Spotify. I use Spotify and Google maps almost every day...

  • Visitor
  • I noticed this issue this morning when my Google Maps navigation was silent, and so I missed a turning, and I proceeded to diagnose the root cause when I got home, and I end up associating it to Spot...
  • dylanthomasuk
  • Regular
  • 7365 Views
  • 11 replies
  • 3 likes
  • 7365 Views
  • 11 replies
  • 3 likes

Superuser Contribution Daily Mix 5 deleted

Happened a few days ago randomly when I clicked to open Daily Mix 5. Missing on BOTH Android app and Samsung TV app. PlanPrrmiumCountryUSADeviceSamsung Galaxy S10+App version:8.6.88.1104

  • Regular
  • Happened a few days ago randomly when I clicked to open Daily Mix 5.  Missing on BOTH Android app and Samsung TV app.  Plan Prrmium Country USA Device Samsung Galaxy S10+ App version...
  • Yordan
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify tries to play on my other device!?

PlanPremiumCountryNorwayDeviceTablet and phone, both with Android 11.Operating SystemAndroid 11My Question or Issue When I use Spotify on my tablet, Spotify tries to start playing on my phone via a notification. The notification can't be deleted. I f...

  • Newbie
  • Plan Premium Country Norway Device Tablet and phone, both with Android 11. Operating System Android 11 My Question or Issue   When I use Spotify on my tablet, Spotify tries to sta...
  • Alex
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Android
    playing
  • 232 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution help, i can't see my SpotifyWrapped2021

PlanFreeCountryDeviceXperia XAOperating SystemAndroid 7 My Question or IssueHello, I have a problem when trying to see my Wrapped2021 because when trying to see it the application closes. I already deleted the application data, uninstalled it and rei...

  • Newbie
  • Plan Free Country Device Xperia XA Operating System Android 7   My Question or Issue Hello, I have a problem when trying to see my Wrapped2021 because when trying to see it the applicat...
  • Alex
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since Upgrading to Android 12 Bluetooth Information is Not Correct/Missing

PlanPremiumCountryUSADevicePixel 4a & Pixel 6 ProOperating SystemAndroid 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro) My Question or IssueSince Upgrading to Android 12 the track length, how much time remaining, and album name does not sh...

  • Newbie
  •   Plan Premium Country USA Device Pixel 4a & Pixel 6 Pro Operating System Android 12 (SQ1A.211205.008 for 4a and SD1A.210817.036 for 6 Pro)   My Question or Issue Since ...
  • MafeG
  • Spotify Legend
  • 5832 Views
  • 1 replies
  • 1 likes
  • 5832 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify reports being offline when using a custom captive portal

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A30Operating SystemAndroid 11My Question or IssueWhen using the /e/ os captive portal (the site that Android uses to check network connectivity) using the method detailed here. I noticed it only happene...

  • Newbie
  • Plan Premium Country Australia Device Samsung Galaxy A30 Operating System Android 11 My Question or Issue When using the /e/ os captive portal (the site that Android uses to check network co...
  • Alex
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music volume doesn't come back up on Android Auto notification

PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueSpotify music volume lowers when there is a notification on Android Auto but the music volume is stuck on low even after the notification is over. This low volu...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy S10 Operating System Android 11   My Question or Issue Spotify music volume lowers when there is a notification on Android Auto but th...
  • Kiril
  • Moderator
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubleshooting app, music wont play (Android)

PlanPremiumCountryTheNetherlandsDeviceSamsung Galaxy s8Operating SystemAndroid 9 My Question or IssueMy music wont play on the app. It does in the webapp. If I log in on a different account on my app it works as well. But on my account the progress b...

  • Casual Listener
  • Plan Premium Country TheNetherlands Device Samsung Galaxy s8 Operating System Android 9   My Question or Issue My music wont play on the app. It does in the webapp. If I log in on a di...
  • Novy
  • Moderator
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Continue audiobooks

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening.It would be very nice if we could use the same technique as for the podcast.

  • Newbie
  • Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening. It would be very nice if we could use the same technique as fo...
  • winek
  • Casual Listener
  • 2689 Views
  • 5 replies
  • 10 likes
  • Audio books
  • 2689 Views
  • 5 replies
  • 10 likes