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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Plan Premium CountryUKDeviceXiaomi Redmi 8Operating System Android QKQ1 My Question or Issue Since last night my Android App doesn't work properly and it takes ages to load every single page. Every time I tried to open it, it took few minutes to show...
I've been using Spotify with a VPN for about an year now, planning to buy it when it gets released in my country, but today it just stopped working, cannot login anymore, my friend in US tried logging he couldn't as well
Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?
PlanPremium dúoCountry Chile DeviceHuawei p30 liteOperating SystemAndroid My Question or IssueHace un tiempo, cambié de Spotify free a un plan premium para universitarios. Luego de cambiarlo a un plan Spotify dúo, las letras de las canciones dejaron ...
PlanPremiumCountryGermanyDeviceHuawai VTR-L09Operating SystemEMUI 9.1.0.275 (Android 9) My Question or IssueSince the last update on 09.02.2021 Spotfiy stops 10 sec after the Lockscreen is actived. Before there were no issues. Huawai had no Update in...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroid v10 My Question or IssueMy Spotify app won't "connect" with WiFi, only mobile data. I've tried different WiFi providers but it doesn't matter.I've tried all the regular "soluti...
PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue is there any way to change the add to queue option to the way it is on IOS version of the app? if not is there any plans to change it any time soon?
I'm using premium Spotify in North Macedonia.When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing and deleting online as well. This has happened multipl...
PlanPremiumCountryRussiaDeviceOnePlus 6TOperating SystemAndroid 10.3.8App Version8.6.2.774 My Question or IssueI can't press the Filters button in Android app.
Hi there,I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy the music here. Last week my phone died, and I bought a n...
Can't use spotify premium in Bangladesh
I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of Spotify top artists and songs, they are not my top songs or artists.I'...
PlanPremiumCountrySwedenDeviceSony Xperia XZ3Operating SystemAndroid 10) My Question or IssueSpotofy won't play more than 1 second of every song. I have tried a clean install according to the guide here on the forum, didn't help. I have also tried fr...
PlanPremiumCountryUSADeviceNote 20 Ultra Operating System ANDROID 11 My Question or IssueHas anyone else experienced soooo many bugs throughout the life of Spotify? Example in your home Network if your using Spotify in one room casting from your phon...
I've had this problem since the start of my subscription, and it's making me reconsider if I should switch to a different service. It's happened multiple times - and I have hundreds of songs downloaded. Then suddenly one day, when turning my phone on...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A11 2020Operating SystemAndroid My Question or IssueI Have one or more sonhs that will not download to listen to offline? How do I fix this. Below is the song. Somebody Like That by Tenille Arts
PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhile I can get around it in my volume settings, for now, using the volume switches while on my Android automatically changes the volume of my Spotify when it...
When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi?I am being forced to look at Spotify, which I love for my music by the way, for my pod...
PlanPremiumDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI don't quite understand how the queue is supposed to work. Essentially, I expected to work like a playlist, where I can see all songs in the queue, and switch between the...