Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
121533 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
244731 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
606281 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
503129 Views
581 replies
42 likes
Hey yo, during my listening my background of the app got stuck as if it was my playlist that I was previewing before going back in menus.step-by-step of my actions:1. while listening to a song using new shuffle function in song view.2. pressed add to...
Hey yo, during my listening my background of the app got stuck as if it was my playlist that I was previewing before going back in menus. step-by-step of my actions: 1. while listening to a song ...
Casual Listener
1006 Views
5 replies
0 likes
I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely
I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely
Moderator
820 Views
1 replies
0 likes
Se me cierra la aplicación y se escucha muy mal el audio
Se me cierra la aplicación y se escucha muy mal el audio
Moderator
318 Views
1 replies
0 likes
Switching to the duo plan they say they want to charge my husband I'm the one that pays for the plan the wife
Switching to the duo plan they say they want to charge my husband I'm the one that pays for the plan the wife
Spotify Legend
309 Views
1 replies
0 likes
Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^
Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^
Moderator
385 Views
1 replies
1 likes
My QuestionI've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular song to play. When he plays an album, spotify will shuf...
My Question I've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular so...
Casual Listener
417 Views
2 replies
0 likes
Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. The list of genres originally were 'swipable' as in I c...
Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. ...
Visitor
3793 Views
13 replies
3 likes
Samsung tab s2 the spotify app icon is a green adroid robot
Samsung tab s2 the spotify app icon is a green adroid robot
Spotify Legend
2028 Views
1 replies
0 likes
Plan : PremiumCountry : France DeviceXiaomi Redmi 5Operating SystemAndroid 8.1.0 My Question or IssueEvery time I start the Spotify app, the smartphone reboots. There are some 300Mo of free storage on the phone. Not to many apps installed. There is a...
Plan : Premium Country : France Device Xiaomi Redmi 5 Operating System Android 8.1.0 My Question or Issue Every time I start the Spotify app, the smartphone reboots. ...
Spotify Legend
560 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...
Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...
Regular
2500 Views
5 replies
4 likes
On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push the shuffle mode sign below?
On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push...
Moderator
2329 Views
18 replies
0 likes
No mater what song I try to play, Spotify won't play it.
No mater what song I try to play, Spotify won't play it.
Spotify Legend
293 Views
1 replies
0 likes
i press dj and it crashes my app cant listen to one song help plspls
i press dj and it crashes my app cant listen to one song help plspls 👍
Moderator
521 Views
1 replies
0 likes
Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they eventually come back even if I've blocked them.
Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they e...
Moderator
451 Views
1 replies
0 likes
The only way I know to turn the app off is to restart my phone. I know there must be another way
The only way I know to turn the app off is to restart my phone. I know there must be another way
Moderator
919 Views
1 replies
0 likes
https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB
https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB
Moderator
751 Views
3 replies
0 likes
Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .
Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .
Moderator
437 Views
1 replies
0 likes
No puedo eliminar mi tarjeta de crédito
No puedo eliminar mi tarjeta de crédito
Moderator
515 Views
1 replies
0 likes
Numerous songs. Downloaded and not. Android device. Very annoying
Numerous songs. Downloaded and not. Android device. Very annoying
Visitor
763 Views
2 replies
0 likes
I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to h...
I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop ap...
Moderator
1758 Views
1 replies
0 likes
