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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6959 Views

0 replies

7 likes

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Superuser Contribution Can't download songs offline on Samsung Galaxy Watch 4

PlanPremium (Weekly)CountryIndiaDeviceSamsung Galaxy Watch 4Operating SystemWear OS 3 IssueThe issue I'm facing is that I have given storage permission to the app on my smartwatch but still I'm not able to download the songs for offline play.

Visitor

Plan Premium (Weekly) Country India Device Samsung Galaxy Watch 4 Operating System Wear OS 3   Issue The issue I'm facing is that I have given storage permission to the app on my smart...

Jasperbrands-nl

Casual Listener

4567 Views

10 replies

1 likes

  • 4567 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify doesn't work at all when I use my SD card

PlanSpotify PremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.7.44.968 My Question or IssueThis happened right after a phone update and spotify update. Spotify does not work at all with my SD card. All my playlist...

Casual Listener

Plan Spotify Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.7.44.968   My Question or Issue This happened right after a phone update a...

Yordan

Moderator

11830 Views

29 replies

16 likes

  • 11830 Views
  • 29 replies
  • 16 likes

Phonak BT Hearing Aids - Play music locally on phone without having to disconnect my HA

PlanPremiumCountryCanadaDeviceGalaxy Note 10+Operating SystemAndroid 12 My Question or IssueMy Problem is that when I listen to Spotify locally on my phone, it will start playing through my BT Phonak brand hearing Aids - That's fine but as with all o...

Casual Listener

Plan Premium Country Canada Device Galaxy Note 10+ Operating System Android 12   My Question or Issue My Problem is that when I listen to Spotify locally on my phone, it will start pla...

1738 Views

0 replies

0 likes

  • 1738 Views
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Superuser Contribution Can't Search liked Songs [Android]

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueEver since the Spotify update on 6/28/22 I am unable to search for songs in my library/liked Songs/playlist. If I type the name of a song is shows up as ...

Casual Listener

Plan Premium Country USA  Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Ever since the Spotify update on 6/28/22 I am unable to search for ...

Mia2904

Casual Listener

1583 Views

4 replies

1 likes

  • 1583 Views
  • 4 replies
  • 1 likes

Superuser Contribution Andriod App randomly closes while playing music or podcasts

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating system ANDROID My Question or IssueMy App closes or stops playing very often while I am listening to music or podcasts. It seems to be random. It happens on both WiFi and Cellular Data. I have alr...

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy 10 Operating system  ANDROID   My Question or Issue My App closes or stops playing very often while I am listening to music...

Dian

Spotify Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stuttering on Redmi 9S

Hello, I struggle a lot with stutters in Spotify on my Bluetooth earbud at all time. When the app is open or minimized. Downloaded music or streaming. Spotify is the only app that this happens. YouTube, teams calls and everything else works normally....

Newbie

Hello,   I struggle a lot with stutters in Spotify on my Bluetooth earbud at all time. When the app is open or minimized. Downloaded music or streaming. Spotify is the only app that this happe...

Dian

Spotify Legend

330 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Wear OS app doesn´t launch together Android app

PlanPremiumCountryBrazilDevice(Samsung Galaxy S22 Ultra, Samsung Galaxy Watch 4 Classic)Operating System(Android 12, Wear OS 3) My Question or IssueAfter last updates to both apps (Android and Wear OS), Wear OS app does not launch automatically when ...

Newbie

Plan Premium Country Brazil Device (Samsung Galaxy S22 Ultra, Samsung Galaxy Watch 4 Classic) Operating System (Android 12, Wear OS 3)   My Question or Issue After last updates to both...

377 Views

0 replies

0 likes

WearOS
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Audio distortion during playback through DAC on Pixel 6

Premium plan, Canada Google Pixel 6 (MP1.0)Android 12 (SQ3A.220605.009.A1)Spotify app version 8.7.42.943 There is audio distortion (clicking/popping) during playback through a USB-C DAC on the Pixel 6. This was a known issue across *all* apps, result...

Visitor

Premium plan, Canada   Google Pixel 6 (MP1.0) Android 12 (SQ3A.220605.009.A1) Spotify app version 8.7.42.943   There is audio distortion (clicking/popping) during playback through a U...

Bogdan_L

Visitor

1210 Views

2 replies

1 likes

  • 1210 Views
  • 2 replies
  • 1 likes

Spotify goes mad when multiple people on group session controls (not in parallel) the song track

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIndiaDeviceSamsung Galaxy 9, OnePlus NordOperating System Android My Question or IssueUse case:GET on a group sess...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country India Device Samsung Galaxy 9, OnePlus Nord Operati...

Taylith

Community Legend

247 Views

1 replies

1 likes

  • 247 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not opening

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10eOperating SystemAndroid version: G970FXXUFHVE1 My Question or IssueI tried changing my download storage from internal to the sd card. But then spotify restarted and only stayed on a black loading scre...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android version: G970FXXUFHVE1   My Question or Issue I tried changing my download storage from internal to the...

Dian

Spotify Legend

990 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Time capsule bug, cover not showing on Android's App

Hi. I have had this issue for some time. Every time I e ter my Spotify app on Android (Xiaomi Redmi Note 8T), and I look for my time capsule Playlist, the cover is not show. Just a black icon as it was loading it, but then nothing happens. It only ha...

Casual Listener

Hi. I have had this issue for some time. Every time I e ter my Spotify app on Android (Xiaomi Redmi Note 8T), and I look for my time capsule Playlist, the cover is not show. Just a black icon as it w...

OscarDC

Moderator

534 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Synced local songs will sometimes become unavailable

PlanPremiumCountryFrance DeviceSamsung Galaxy Z Flip 3 5GOperating SystemAndroid 12, app version 8.7.42.943 My Question or IssueI have several tracks on my phone that are synced from local files on my computer. But since a few weeks ago, I've been ha...

Regular

Plan Premium Country France   Device Samsung Galaxy Z Flip 3 5G Operating System Android 12, app version 8.7.42.943   My Question or Issue I have several tracks on my phone tha...

Vasil

Moderator

2661 Views

6 replies

0 likes

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  • 6 replies
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If I click on a song link, the app opens but the song doesn't play

If I click on any song link or a playing session link sent by a friend the app opens but then the song doesn't play and I'm not able to join the session.

Visitor

If I click on any song link or a playing session link sent by a friend the app opens but then the song doesn't play and I'm not able to join the session.

Taylith

Community Legend

1744 Views

1 replies

3 likes

  • 1744 Views
  • 1 replies
  • 3 likes

How can I add an album instead of just single songs at a time if i want to

How can I add the whole album at a time instead of clicking on each song I'm going back-and-forth to the artist

Visitor

How can I add the whole album at a time instead of clicking on each song I'm going back-and-forth to the artist

Taylith

Community Legend

837 Views

1 replies

1 likes

  • 837 Views
  • 1 replies
  • 1 likes

Superuser Contribution Where is the actual title field in App use?

The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.

Visitor

The "actual titel" does not appear/ is missing above the menu Buttons when lissening to Songs. Can't stop or swipe through titles.

Dian

Spotify Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
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Superuser Contribution Can people have access to local files?

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice recordings im really worried that someone listened to...

Visitor

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice re...

josh_f21

Visitor

7885 Views

4 replies

1 likes

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  • 1 likes

I can pick songs and have unlimited skips without premium on my phone

On my android phoneI've never seen anyone else with this same situation but when I want to play songs I can pick them on any playlist and I still have ads and I can't peek to the next songs

Regular

On my android phone I've never seen anyone else with this same situation but when I want to play songs I can pick them on any playlist and I still have ads and I can't peek to the next songs

Taylith

Community Legend

2778 Views

10 replies

1 likes

  • 2778 Views
  • 10 replies
  • 1 likes

Superuser Contribution Why does my Spotify stop playing after a while when I close the app

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls-whever I close my phone or leave the app the music stops playing afte...

Casual Listener

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls -whever I close...

AlejaR

Moderator

2678 Views

4 replies

0 likes

  • 2678 Views
  • 4 replies
  • 0 likes