Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194516 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535714 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439297 Views
565 replies
37 likes
comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement supprimer tous les telechargements spotify d'un autre appareil pour ecouter en mode hors connection avec celui ci
comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement supprimer tous les telechargements spotify d'un autre appare...
Moderator
3953 Views
1 replies
0 likes
When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back
When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back
Moderator
1350 Views
1 replies
0 likes
When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast.Thank you
When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast. Thank you
Spotify Star
301 Views
1 replies
0 likes
I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me
I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me
Spotify Legend
552 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13My Question or IssueThe Spotify team should really update the app to support Android 13's new media controls. You can see in the screenshots to see the difference between Spotify and Y...
Plan Premium Country US Device Google Pixel 5 Operating System Android 13 My Question or Issue The Spotify team should really update the app to support Android 13's new media controls. You c...
Regular
6707 Views
5 replies
10 likes
No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den solución por favor.
No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den ...
Spotify Legend
277 Views
1 replies
0 likes
I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When I change the Date arrow to the opposite direction, ...
I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When ...
Spotify Legend
1024 Views
3 replies
3 likes
Hi,I am using sony wh 1000mx4 headphones and every time that i am opening another app the muaic turn off.The application doesn't produce any sound. For example i can open a web page and the music will turn off.Kindly advice if you have solution to th...
Hi, I am using sony wh 1000mx4 headphones and every time that i am opening another app the muaic turn off. The application doesn't produce any sound. For example i can open a web page and the mus...
Moderator
370 Views
1 replies
0 likes
Meine playlist der Woche beinhaltet jede Woche Songs, die ich als "bitte nicht spielen" markiert habe. Ich mag diese Songs nicht. Ich möchte sie nicht erneut vorgeschlagen bekommen. Obwohl sie markiert sind, werden sie vorgeschlagen. Warum?
Meine playlist der Woche beinhaltet jede Woche Songs, die ich als "bitte nicht spielen" markiert habe. Ich mag diese Songs nicht. Ich möchte sie nicht erneut vorgeschlagen bekommen. Obwohl sie markie...
Regular
834 Views
4 replies
0 likes
I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed. I can start spotify with both alexa and google assistant however I can't pause or stop spotify with either alexa or googl...
I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed. I can start spotify with both alexa and google assistant however...
Newbie
2788 Views
8 replies
0 likes
PlanPremiumCountryUSDevice(Moto G Stylus 5G) My Question or IssueEvery so often, random songs won't play at the beginning, and before you ask,I do have crossfade on set to 8 seconds, but the song won't start at 8 seconds.The song starts a whole 1 min...
Plan Premium Country US Device (Moto G Stylus 5G) My Question or Issue Every so often, random songs won't play at the beginning, and before you ask, I do have crossfade on set to 8 se...
Moderator
2805 Views
7 replies
0 likes
Duo subscription
Duo subscription
Moderator
329 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, good evening. As a premium member, I'm inclined to bring up a suggestion for a better...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue H...
Moderator
382 Views
1 replies
0 likes
I'm using a Chromebook without the app, so just the website. The sound cuts off but the progress bar continues moving. I was talking with my daughter, we share an account, and she has the same problem. She is using Android samsung phone with the app....
I'm using a Chromebook without the app, so just the website. The sound cuts off but the progress bar continues moving. I was talking with my daughter, we share an account, and she has the same prob...
Moderator
318 Views
1 replies
0 likes
Want to save my log in password so i want have to type in everytime i want to log in
Want to save my log in password so i want have to type in everytime i want to log in
Spotify Star
1189 Views
1 replies
0 likes
I see the shuffle symbol but when i push it it pauses instead. I signed out twice it worked for awhile. Now again not at all.
I see the shuffle symbol but when i push it it pauses instead. I signed out twice it worked for awhile. Now again not at all.
Spotify Star
378 Views
1 replies
0 likes
Trato de reproducir una canción en Spotify y no la reproduce
Trato de reproducir una canción en Spotify y no la reproduce
Spotify Legend
306 Views
1 replies
0 likes
I have installed and uninstalled the app too many times but now I'm frustrated
I have installed and uninstalled the app too many times but now I'm frustrated
Spotify Legend
309 Views
1 replies
0 likes
I have uninstalled, reinstalled the app. Cleared my cache and restarted my phone. Spotify takes forever to load of it does it all. This has been going on for weeks. When it does play, at takes forever to pause and then or it takes a long time to load...
I have uninstalled, reinstalled the app. Cleared my cache and restarted my phone. Spotify takes forever to load of it does it all. This has been going on for weeks. When it does play, at takes foreve...
Moderator
455 Views
1 replies
0 likes
Hi, I think it was around 20th Feb my dots stopped showing on my Spotify speakers list. I've reinstalled both apps, looked for spotify files in internal storage, turned router and all dots off and on. Alexa will play spotify on my sonny's speakers wh...
Hi, I think it was around 20th Feb my dots stopped showing on my Spotify speakers list. I've reinstalled both apps, looked for spotify files in internal storage, turned router and all dots off and o...
Casual Listener
463 Views
2 replies
0 likes
