Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106447 Views

26 replies

3 likes

  • 106447 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215832 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215832 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569026 Views

78 replies

3 likes

  • 569026 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469406 Views

577 replies

40 likes

Account
Free
  • 469406 Views
  • 577 replies
  • 40 likes

Spotify can't play this right now.

If you have the file on your computer you can import it.

Visitor

If you have the file on your computer you can import it.

Amay

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por qué no puedo hacer descargas de canciones?

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer?

Visitor

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer? 

Eni

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App loads forever on Android 12

PlanPremiumCountryNetherlands / SwitzerlandDeviceSamsung Galaxy S21 5G / SM-G991B/DSOperating SystemAndroid 12 / One UI 4.0 My Question or IssueIn short: Spotify app isn't usable on this device. Since approx. 1 week I'm not able to search or play son...

Regular

Plan Premium Country Netherlands / Switzerland Device Samsung Galaxy S21 5G / SM-G991B/DS Operating System Android 12 / One UI 4.0   My Question or Issue In short: Spotify app isn't us...

PPG15

Casual Listener

13484 Views

37 replies

2 likes

Android 12
bug
  • 13484 Views
  • 37 replies
  • 2 likes

Superuser Contribution Podcasts aren't accessible

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

Visitor

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

Eni

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Solved!! How to stop the app from launching on start up?

Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch it, no other apps do this, I looked in setting but...

Regular

Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch...

Avicario

Casual Listener

10094 Views

17 replies

0 likes

  • 10094 Views
  • 17 replies
  • 0 likes

Superuser Contribution clearing cache on Spotify Lite stops playback on Desktop (Linux)

using Spotify Lite v. 1.9.0.31695 on a Sony Xperia X running Android 8. newly installed. Connect doesn't seem to work reliably on Lite, so the Android app and desktop client are not talking to each other. the desktop client doesn't reliably detect my...

Roadie

using Spotify Lite v. 1.9.0.31695 on a Sony Xperia X running Android 8. newly installed.   Connect doesn't seem to work reliably on Lite, so the Android app and desktop client are not talking ...

Lyubka

Moderator

935 Views

3 replies

0 likes

  • 935 Views
  • 3 replies
  • 0 likes

Why is spotify playing music when the app isnt running, on another device

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone.This is very anoying, because I dont want to listen to spotify at all some ti...

Visitor

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone. This is very anoying, ...

Amay

Spotify Star

1839 Views

1 replies

0 likes

  • 1839 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not interested option is missing in android app

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001But the option is missing for me on Android. I checked for updates but I'm already up to date.

Visitor

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001 But the option is missing for me on Android. I checke...

Vasil

Moderator

827 Views

1 replies

2 likes

  • 827 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local files greyed out on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy J7 My Question or IssueI added some local files to my desktop playlist that are matching up to songs included in Spotify's catalog. The band is German though, so not all of their songs are playable for me in ...

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy J7   My Question or Issue I added some local files to my desktop playlist that are matching up to songs included in Spotify's catal...

eramaeni

Casual Listener

18267 Views

15 replies

0 likes

Local files for Spotify Mobile
  • 18267 Views
  • 15 replies
  • 0 likes

Swipe Down to Sort not working

PlanFreeCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueWhen I first downloaded the Spotify App I was able to swipe down while in a playlist and use the Sort feature. Now I no longer can. Where lies the issue??

Visitor

Plan Free Country USA Device Samsung Galaxy Operating System Android   My Question or Issue When I first downloaded the Spotify App I was able to swipe down while in a playlist and use...

Prague

Community Legend

1917 Views

1 replies

1 likes

  • 1917 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New lockscreen player has microscopic buttons

PlanPremiumCountrySwedenDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueThe "mini player" on the lockscreen has buttons that are around 3-4mm in diameter...They are hopeless to see or push at a armlenth distance.

Casual Listener

  Plan Premium Country Sweden Device Asus Zenfone 9 Operating System Android 13   My Question or Issue The "mini player" on the lockscreen has buttons that are around 3-4mm in ...

MihailY

Moderator

798 Views

5 replies

0 likes

  • 798 Views
  • 5 replies
  • 0 likes

Solved!! I can't change my plan - Screen goes white

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro running Android 12My account was previously a double, t...

Casual Listener

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro ...

Amay

Spotify Star

2401 Views

5 replies

0 likes

  • 2401 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution AI DJ playinga single song in blocks of a single artist

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is the only type of block it cuts short.

Regular

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is...

AlejaR

Moderator

1128 Views

6 replies

0 likes

  • 1128 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to disable Spotify to start playing upon another app's notification?

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications from other apps and by no means this should trigger Sp...

Newbie

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications fro...

Lyubka

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i play a playlist the songs in my queue will randomly change

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Visitor

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Joan

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

I have a new phone and can't transfer library from old phone

My old phone is broken I pay for Premium so should have my library on the new phone

Casual Listener

My old phone is broken I pay for Premium so should have my library on the new phone

Amay

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution tracks not playing in order

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controlling it through the app on my android phone. Another...

Regular

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controll...

Lyubka

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection on wi-fi

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Additionally, while on wi-fi, asking Google assistant to s...

Visitor

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Add...

Dian

Spotify Legend

832 Views

3 replies

0 likes

  • 832 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sleep timer not working with podcasts

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an hour. Is this a known issue? PlanPremiumCountryUK Dev...

Music Fan

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an ho...

theslowdon

Visitor

30830 Views

48 replies

10 likes

Podcasts
Sleep Timer
  • 30830 Views
  • 48 replies
  • 10 likes

Superuser Contribution I'm not getting the pause button or play next button images.it comes like n

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Visitor

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Eni

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes