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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5130 Views

0 replies

6 likes

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Superuser Contribution Spotify plays out of a Sutton every thing in Lyrics mode

Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help

Visitor

Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help

Joan

Moderator

279 Views

1 replies

0 likes

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  • 0 likes

Não consigo adicionar a pessoa para meu plano duo

Tenho o plano prêmio duo mas não consigo adicionar ninguem

Visitor

Tenho o plano prêmio duo mas não consigo adicionar ninguem

Bittencourt

Spotify Star

270 Views

1 replies

0 likes

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Superuser Contribution Autoplay beim Handy ausstellen nach Telefonaten oder Sprachnachrichten

Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher Musik gehört habe. Ähnlich ist es mit sprachnachrich...

Newbie

Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher M...

Eni

Moderator

466 Views

1 replies

0 likes

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Superuser Contribution Can't download a specific podcast

I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.

Visitor

I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.

Eni

Moderator

292 Views

1 replies

0 likes

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Solved!! Hold song to access menu.

PlanPremiumCountryAustraliaDeviceGoogle Pixel XL 2016Operating SystemAndroid Pie My Question or IssueI find that the quick scroll bar is a little too close to the three-dots menu buttons in playlist and album view. Often I try to open the menu for a ...

Casual Listener

Plan Premium Country Australia Device Google Pixel XL 2016 Operating System Android Pie   My Question or Issue I find that the quick scroll bar is a little too close to the three-dots ...

legendozixtynin

Gig Goer

1404 Views

3 replies

1 likes

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Superuser Contribution Disabling "Start a group discussion"

PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueWhen I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Start a group session' option appears in the middle of the screen, meaning I hav...

Visitor

Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0   My Question or Issue When I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Star...

Povlsen

Casual Listener

2832 Views

4 replies

1 likes

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Superuser Contribution Why won't my Spotify on Android continue at the exact same point in songs?

Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I've checked a different phone (same model as mine) an...

Newbie

Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I'v...

Lyubka

Moderator

249 Views

1 replies

0 likes

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Superuser Contribution adding song with finger move to the queue causing skipping the current song

when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song

Casual Listener

when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song

MihailY

Moderator

324 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Capa da Playlist com problema

A capa automática das playlist (aquela formada pelas primeiras quatro músicas) fica em baixa resolução e borrada! Já a capa que escolhemos colocar manualmente está normal.

Visitor

A capa automática das playlist (aquela formada pelas primeiras quatro músicas) fica em baixa resolução e borrada! Já a capa que escolhemos colocar manualmente está normal.  

MihailY

Moderator

484 Views

1 replies

0 likes

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Songs constantly get un synced in offline mode

Hi Guys, I wondered if anyone can help me out. I have got the spotify app on my Samsung Galaxy S3 which I use pretty much on a daily basis. I put all of my songs in a single playlist (1600 ish tracks) and have downloaded that playlist to my phone for...

Regular

Hi Guys,   I wondered if anyone can help me out.   I have got the spotify app on my Samsung Galaxy S3 which I use pretty much on a daily basis. I put all of my songs in a single pla...

Dijeteric

Casual Listener

5239 Views

26 replies

1 likes

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  • 26 replies
  • 1 likes

Superuser Contribution local files from directories other than MUSIC showing in Library

I have uploaded my mp3 collection to my android phone in MUSIC directory.I have selected add local files to libraryspotify app adds all my mp3 but it goes into all the directories and finds mp3 files including many that are from other apps, which are...

Newbie

I have uploaded my mp3 collection to my android phone in MUSIC directory. I have selected add local files to library spotify app adds all my mp3 but it goes into all the directories and finds m...

Eni

Moderator

268 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Android] Force System Seevice

First off, THIS IS NOT SPAM and I AM NOT SPAMMING, I AM ADDING AN IDEA, please stop deleting or I will add this every day or do you want me to speek like cave man keep on platform? Now, to keep this short and down to a literal bare minimum so this is...

Regular

First off, THIS IS NOT SPAM and I AM NOT SPAMMING, I AM ADDING AN IDEA, please stop deleting or I will add this every day or do you want me to speek like cave man keep on platform?   Now, to k...

FenrirWolff

Regular

823 Views

4 replies

0 likes

Android
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Superuser Contribution Sharing playlists or Songs doesn't work anymore!

Hello,I cant share any playlist or Song anymore I can share nothing. Everytime I tap the three dots and then "share", spotify just closes. Every **bleep** time. The only thing I "changed" is that I used a Service from soundiiz.com to transfer a playl...

Visitor

Hello, I cant share any playlist or Song anymore  I can share nothing. Everytime I tap the three dots and then "share", spotify just closes. Every **bleep** time.  The only thing I "chang...

OscarDC

Moderator

2127 Views

7 replies

2 likes

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  • 2 likes

Superuser Contribution Volume in android

Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?

Visitor

Is it possible to turn down the volume on Spotify individually without having to turn down the volume on the entire device?

OscarDC

Moderator

473 Views

1 replies

0 likes

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Interface is not responding to touch

The options when opening the interface on my android are not responding to touch.These include add to playlist, share, got to album, go to artist.I have tried reinstalling as well as logging out and updating.

Newbie

The options when opening the interface on my android are not responding to touch. These include add to playlist, share , got to album, go to artist. I have tried reinstalling as well as logging ...

Grakky

Music Fan

2927 Views

3 replies

0 likes

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Superuser Contribution No sound in podcasts

PlanFreeCountryUSA DevicePalmOperating SystemAndroid 8.1 My Question or IssueFor the past week, when I play a podcast on my phone, the podcast plays with no sound. Music and ads play sound with no issue. Twice the issue seems to have resolved itself ...

Casual Listener

Plan Free Country USA   Device Palm Operating System Android 8.1   My Question or Issue For the past week, when I play a podcast on my phone, the podcast plays with no sound. Mus...

MihailY

Moderator

9518 Views

23 replies

4 likes

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Superuser Contribution Playlist not loading fully

Android 11Spotify v4.3.2.0In my car, the Spotify applications only load a first batch of songs (maybe around 100).It is impossible to scroll to the end of the playlist. Scrolling does not load the rest of the playlist.

Visitor

Android 11 Spotify v4.3.2.0 In my car, the Spotify applications only load a first batch of songs (maybe around 100). It is impossible to scroll to the end of the playlist. Scrolling does not loa...

Joan

Moderator

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes