Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114304 Views

26 replies

4 likes

  • 114304 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229801 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229801 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588759 Views

79 replies

3 likes

  • 588759 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484061 Views

580 replies

42 likes

Account
Free
  • 484061 Views
  • 580 replies
  • 42 likes

Superuser Contribution Why can't I change my playlist image and name?

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard because my playlist is over 48 hours long.How can I ge...

Newbie

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard bec...

Alex

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always show lyrics on top (stick on top)

PlanPremiumGermanyCountry DeviceOnePlus 8 pro Operating SystemAndroid 11 My Question or IssueIf I am in a playlist at the end of each song the lyrics disappear. I would like to see them always on top (stick on top).

Newbie

Plan Premium GermanyCountry   Device OnePlus 8 pro   Operating System Android 11   My Question or Issue If I am in a playlist at the end of each song the lyrics disappear. I...

hulloalma

Newbie

1393 Views

2 replies

1 likes

  • 1393 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant control Spotify on my computer from my phone anymore

PlanPremiumCountryUnited StatesDeviceLG Q7+Operating SystemWindows 10My Question or IssueI used to use my phone to control my Spotify playing on my computer while I played games. for the past 2 days when I try to start playing a song on my phone and ...

Visitor

Plan Premium Country United States Device LG Q7+ Operating System Windows 10 My Question or Issue I used to use my phone to control my Spotify playing on my computer while I played games. fo...

erinrose80455

Newbie

8784 Views

8 replies

6 likes

  • 8784 Views
  • 8 replies
  • 6 likes

Superuser Contribution Undownloaded songs playing in offline mode

Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?

Casual Listener

Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?

grayarea45

Casual Listener

852 Views

3 replies

1 likes

  • 852 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to edit or sort Playlist

PlanPremiumCountryUnited States DeviceSamsung Galaxy S20+Operating SystemAndroid 13 My Question or IssueWhy are the edit Playlist & sort options within a Playlist no longer available on the mobile app? I have uninstalled, reinstalled and clean reinst...

Newbie

Plan Premium Country United States  Device Samsung Galaxy S20+ Operating System Android 13   My Question or Issue Why are the edit Playlist & sort options within a Playlist no...

Taylith

Community Legend

797 Views

1 replies

1 likes

  • 797 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why the hell can't I sync my local files by just plugging my phone into my computer?

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a desktop, and I'm running it over an ethernet cable....

Regular

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a ...

user-removed

Not applicable

7109 Views

9 replies

0 likes

  • 7109 Views
  • 9 replies
  • 0 likes

Bluetooth speaker shutting off stops playback on another device

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemWindows 10 + Android (although i suspect any OS) My Question or IssueI listen to Spotify on Windows, connected to a bluetooth speaker while i work. At noon i go for a walk, turn on spotify...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Windows 10 + Android (although i suspect any OS)   My Question or Issue I listen to Spotify on Windows, connected t...

Frosty99

Casual Listener

1908 Views

2 replies

1 likes

  • 1908 Views
  • 2 replies
  • 1 likes

preview: downloading notification won't go away

So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my phone have combined for an error in etiquitte.I have u...

Newbie

So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my pho...

RobertR1

Newbie

4122 Views

1 replies

0 likes

  • 4122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont start from background in offline mode.

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 13 My Question or IssueFor some reason Spotify can't be woken up from notification list in offline mode when it's closed down, it works just fine if i go online but not in offli...

Regular

Plan Premium Country   Device Samsung Galaxy S21 Ultra Operating System Android 13   My Question or Issue For some reason Spotify can't be woken up from notification list in offli...

Zlappy

Casual Listener

1521 Views

8 replies

0 likes

  • 1521 Views
  • 8 replies
  • 0 likes

Superuser Contribution Privacy and Tracking

Hello folks!I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thirdparty companies.Everyone can read this at: https://r...

Visitor

Hello folks! I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thir...

ricardoasdfg

Casual Listener

4157 Views

5 replies

6 likes

  • 4157 Views
  • 5 replies
  • 6 likes

Trackers in Android App

I have a question about your Android app, remember, I have a paid subscription:• Why do you include add trackers?• Who knows the details of my music listening?• How is my family data shared with advertisers and do they see the family relation based o...

Casual Listener

I have a question about your Android app, remember, I have a paid subscription: • Why do you include add trackers? • Who knows the details of my music listening? • How is my family data shared wit...

ricardoasdfg

Casual Listener

807 Views

1 replies

1 likes

  • 807 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App stops playback after a few minutes

PlanPremiumCountryCHDeviceHuawei P30 LiteOperating SystemEMUI 12 My Question or IssueSince a few weeks, I am experiencing troubles with the Spotify App on my Android mobile. The app stops playback after a few minutes (maybe ten, sometimes longer, som...

Regular

Plan Premium Country CH Device Huawei P30 Lite Operating System EMUI 12   My Question or Issue Since a few weeks, I am experiencing troubles with the Spotify App on my Android mobile. ...

Eni

Moderator

3049 Views

14 replies

0 likes

  • 3049 Views
  • 14 replies
  • 0 likes

How to delete from phone

How do I delete from phone, or even just cancel the premium upgrade? Somehow it upgraded (it went through ten different things telling me to do this and that) so I probably missed the part where I upgraded. I don't have 10 dollars a month to blow on ...

Newbie

How do I delete from phone, or even just cancel the premium upgrade? Somehow it upgraded (it went through ten different things telling me to do this and that) so I probably missed the part where I up...

SteveMike

Newbie

14991 Views

2 replies

1 likes

  • 14991 Views
  • 2 replies
  • 1 likes

Superuser Contribution Tenho cartão VISA (pré-pago) com saldo que vocês não aceitam. Desisto?

Este mês está a acontecer o mesmo do mês passado. Vocês não estão a aceitar o meu pagamento com cartão VISA (que está ativo e com saldo). Agradeço que verifiquem o que se passa junto dos vossos informáticos e/ou sistema bancário. A app é demasiado fe...

Visitor

Este mês está a acontecer o mesmo do mês passado. Vocês não estão a aceitar o meu pagamento com cartão VISA (que está ativo e com saldo). Agradeço que verifiquem o que se passa junto dos vossos infor...

Dian

Spotify Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app keeps going into shuffle mode even after turning off

I'm using the Amdroid app And it keeps turning shuffle mode on, even when I turn it off. I have to keep repeatedly turning it off. Super annoying! Looked for a setting, but can't find! HELP!

Visitor

I'm using the Amdroid app And it keeps turning shuffle mode on, even when I turn it off. I have to keep repeatedly turning it off. Super annoying! Looked for a setting, but can't find! HELP!

Eni

Moderator

1023 Views

1 replies

0 likes

  • 1023 Views
  • 1 replies
  • 0 likes

Superuser Contribution On YouTube, you say listen a ghazal with lyrics. And, no lyrics shown!!!

Listen to Dil Ki Basti Ajeeb on Spotify. Hamid Ali Khan · Song · 2001. ... Sign in to see lyrics and listen to the full track. Sign up. Hamid Ali Khan.

Visitor

Listen to Dil Ki Basti Ajeeb on Spotify. Hamid Ali Khan · Song · 2001. ... Sign in to see lyrics and listen to the full track. Sign up. Hamid Ali Khan.

Eni

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution No filter for unplayed in what's new for podcasts

My android app just updated and my podcasts are listed under what's new. I don't have the option to filter by unplayed. I know iPhone users are able to. Is this an android bug? Or am I not using the new podcast interface correctly.

Newbie

My android app just updated and my podcasts are listed under what's new. I don't have the option to filter by unplayed. I know iPhone users are able to. Is this an android bug? Or am I not using the ...

Eni

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist won't load

When i click on my "liked songs" playlist, it says that "somethings wrong, wanna try again?"I spam it and it WONT LOAD.

Visitor

When i click on my "liked songs" playlist, it says that "somethings wrong, wanna try again?" I spam it and it WONT LOAD.

Vasil

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Spotify Won't Play via USB-C to Car Stereo

My Question or IssueI recently upgraded from an iPhone 6 to a Samsung S10. I've always been able to play Spotify music from my iPhone to my aftermarket car stereo (Alpine CDA-117) via a USB cord. When my wife wanted to play music from her older S8, w...

Casual Listener

My Question or Issue I recently upgraded from an iPhone 6 to a Samsung S10. I've always been able to play Spotify music from my iPhone to my aftermarket car stereo (Alpine CDA-117) via a USB cord. W...

Kristen14

Visitor

3690 Views

1 replies

5 likes

  • 3690 Views
  • 1 replies
  • 5 likes

Can Spotify connect to a device whilst in offline mode?

I work away from internet access and I am trying to work out how to play the playlists and podcasts I have downloaded in offline mode but from a speaker. Is this possible? I don't see why I can't connect to a device?

Visitor

I work away from internet access and I am trying to work out how to play the playlists and podcasts I have downloaded in offline mode but from a speaker. Is this possible? I don't see why I can't con...

Amay

Spotify Star

4000 Views

1 replies

0 likes

  • 4000 Views
  • 1 replies
  • 0 likes