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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

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Superuser Contribution cant accsess spotify on my home wifi

PlanPremiumCountryIndiaDevicesSamsung Galaxy s22 ultra and Windows 10 desktopOperating Systemandroid 12 and windows 10 Since yesterday, I have not able to access Spotify on my Wi-Fi network, I can't open the Spotify website or web player and Spotify ...

Newbie

Plan Premium Country India Devices Samsung Galaxy s22 ultra and Windows 10 desktop Operating System android 12 and windows 10   Since yesterday, I have not able to access Spotify on my ...

Novy

Moderator

317 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Something went wrong, Have another go?

FreeCountryUnited States of AmericaDeviceSamsung A50Operating SystemAndroid 11For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can see my home page, but even just opening my playlists gives the error...

Newbie

Free Country United States of America Device Samsung A50 Operating System Android 11 For the past few weeks my Samsung A50 has had this error show up every time I try to do anything. I can s...

AlejaR

Moderator

20466 Views

7 replies

1 likes

  • 20466 Views
  • 7 replies
  • 1 likes

Spotify Malicious Behavior on Android

Spotify has begun to override other playback apps (for example the native Android media player and VLC media player) when opening media files and redirects the user to Spotify to create an account. When I used the 'open with' command to change the ap...

Visitor

Spotify has begun to override other playback apps (for example the native Android media player and VLC media player) when opening media files and redirects the user to Spotify to create an account. W...

533 Views

0 replies

0 likes

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Superuser Contribution spotify (mobile) not playing any music but works on spotify lite

when clicking unto a playlist it says "this playlist empty" even on global playlist it also says that and all of my playlist are not showing in the spotify tried to do vpn and changes network it's still not working can't even connect on it using comp...

Newbie

when clicking unto a playlist it says "this playlist empty" even on global playlist it also says that and all of my playlist are not showing in the spotify tried to do vpn and changes network it's st...

Jeremy

Spotify Legend

512 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution randomly switches to Radio based on Playlist

Premium PlanAndroid Galaxy J3VWhy in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playlist is customer friendly, I can't have random songs play...

Music Fan

Premium Plan Android Galaxy J3V Why in the middle of my playlist playing (4000+ songs) sorted by title, does it switch over to 'Radio based on Playlist' all by itself? This is in a store, my playli...

MihailY

Moderator

6863 Views

16 replies

1 likes

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Superuser Contribution music wont download

i had playlists downloaded but then i noticed that the new songs are not getting downladed. i have enough storage and when i start the download nothing is getting downloaded. i did anything what people said online but notting worked

Visitor

i had playlists downloaded but then i noticed that the new songs are not getting downladed. i have enough storage and when i start the download nothing is getting downloaded. i did anything what peop...

Dian

Spotify Legend

327 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Issue : Pin official Spotify playlist to home screen

PlanPremiumCountryFRDeviceHuawei P20Operating SystemAndroid 10 Hi, I can't pin official spotify playlists to home screen on Android, although pinning my own & third parties works fine. I'm talking about this user : https://open.spotify.com/user/spoti...

Gig Goer

Plan Premium Country FR Device Huawei P20 Operating System Android 10   Hi,   I can't pin official spotify playlists to home screen on Android, although pinning my own & thir...

Dian

Spotify Legend

604 Views

1 replies

0 likes

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Solved!!Superuser Contribution when filtering out played episodes, current is hid as well

PlanPremiumNetherlands DeviceSamsung Galaxy s10Operating SystemAndroid 12 I listen to a podcast with a ton of episodes. When I want to continue I obviously search the episode I was listening to. The problem is that when I hide episodes I already list...

Casual Listener

Plan Premium Netherlands   Device Samsung Galaxy s10 Operating System Android 12   I listen to a podcast with a ton of episodes. When I want to continue I obviously search the epis...

Eni

Moderator

1057 Views

5 replies

0 likes

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Superuser Contribution new episodes

PlanPremiumCountryHungaryDevice(PC, S21 Ultra)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi. My phone application doesn't show me the new episodes of my following podcasts, my desktop app showing them. What is the problem?

Visitor

Plan Premium Country Hungary Device (PC, S21 Ultra) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi. My phone application doesn't show me the new episodes of my follo...

Kiril

Moderator

275 Views

1 replies

0 likes

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Superuser Contribution Check connection - tried many things. Can't use spotify about to cancel my membership

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same time I noticed that Spotify was not working cause I h...

Regular

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same ti...

Jeremy

Spotify Legend

2422 Views

17 replies

4 likes

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  • 17 replies
  • 4 likes

Superuser Contribution Button "other" not working in sittings

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i have tried with two Android cells and it's the same ...

Newbie

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i h...

Dian

Spotify Legend

302 Views

1 replies

0 likes

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does leaving a collaborative playlist remove songs i added?

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the song is still there?

Casual Listener

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the son...

Taylith

Community Legend

11847 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Cihaz listesi dolu hatası alıyorum

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı olmuştu

Visitor

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı ...

Dian

Spotify Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify only works with WIFI

PlanPremiumCountryColombiaDeviceXiaomi mi A3Operating SystemAndroid 11My Question or IssueSpotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all files related but it doesn't fix. 4G works perfect with every app bu...

Visitor

Plan Premium Country Colombia Device Xiaomi mi A3 Operating System Android 11 My Question or Issue Spotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all...

AlejaR

Moderator

1747 Views

5 replies

0 likes

  • 1747 Views
  • 5 replies
  • 0 likes