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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 839195 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839195 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13586 Views
  • 1 replies
  • 0 likes
  • 13586 Views
  • 1 replies
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Solved!!Superuser Contribution Can't logon to Android client - response is You're Offline

PlanFreeCountryIrelandDeviceWileyfox Swift 2Operating SystemAndroid Oreo My Question or IssueSee Subject.Always get the same message, doesn't matter whether on WiFi (tried several different ISPs) or on 4G.The app is up to date according to google sto...

  • Casual Listener
  • Plan Free Country Ireland Device Wileyfox Swift 2 Operating System Android Oreo     My Question or Issue See Subject. Always get the same message, doesn't matter whether on...
  • Gurra11
  • Casual Listener
  • 407 Views
  • 4 replies
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  • 407 Views
  • 4 replies
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Superuser Contribution Spotify crash issue on Android

PlanPremiumCountryTurkeyDevice(Xiaomi Redmi note 8 pro)Operating System(Android 10.) My Question or IssueWhen playing music background or while screen is locked the music stops unexpectedly and when I look if someone's calling me or something there i...

  • Newbie
  •   Plan Premium Country Turkey Device (Xiaomi Redmi note 8 pro) Operating System (Android 10.)   My Question or Issue When playing music background or while screen is locked the...
  • Ivan
  • Spotify Legend
  • 194 Views
  • 1 replies
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  • 194 Views
  • 1 replies
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Superuser Contribution Spotify connect - volume issues

PlanPremiumCountryCanadaDevice(Samsung s20) I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she connected and turned it up and it just cracked to full on my home thea...

  • Newbie
  • Plan Premium Country Canada Device (Samsung s20)   I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she ...
  • Elena
  • Moderator
  • 278 Views
  • 1 replies
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  • 278 Views
  • 1 replies
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Superuser Contribution Spotify keeps playing music after closing app

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemAndroid 11 My Question or Issue When I opened spotify today, I started listening to music and when I go to close the app it kept on playing music when it should have stopped playing music. I c...

  • Visitor
  • Plan Premium Country USA Device Google pixel 3a Operating System Android 11   My Question or Issue   When I opened spotify today, I started listening to music and when I go to cl...
  • Ver
  • Spotify Legend
  • 24301 Views
  • 4 replies
  • 6 likes
  • 24301 Views
  • 4 replies
  • 6 likes

Superuser Contribution Can't leave Group Playlist. The most infuriating thing ever.

Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days. I just accepted a friend's Group Playlist request, and found it to be the most infuriating music experience I've ever endured on a digital platform. 1. ...

  • Visitor
  • Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days.   I just accepted a friend's Group Playlist request, and found it to be the most infuriating m...
  • Alex
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
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Superuser Contribution Spotify finds device and freezes song

PlanPremiumCountryUK DeviceMotorola G8 Powerlite My Question or IssueWhile playing music Spotify will detect an external device, the music will then freeze and when I look at my phone I've got a big box telling me it's found external speakers (which ...

  • Casual Listener
  •   Plan Premium Country UK   Device Motorola G8 Powerlite   My Question or Issue While playing music Spotify will detect an external device, the music will then freeze and whe...
  • Elena
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
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Superuser Contribution download of audio books does not end

PlanPremiumCountryGermanyDeviceBQOperating SystemAndroid 7.1.1 My Question or IssueI'm hearing audio books with spotify. The problem occurred even with two different audio books.While hearing, I dicover that spotify is downloading title 207 of 208 (1...

  • Casual Listener
  • Plan Premium Country Germany Device BQ Operating System Android 7.1.1   My Question or Issue I'm hearing audio books with spotify. The problem occurred even with two different audio bo...
  • Alex
  • Moderator
  • 196 Views
  • 1 replies
  • 1 likes
  • 196 Views
  • 1 replies
  • 1 likes

Version 8.5.80.1037 Problems

Plan -Premium FamilyCountry UKDevice - Samsung A21Operating System - Android 10My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app. The app runs so slow and becomes un-usable not playing songs ,...

  • Casual Listener
  • Plan -Premium Family Country UK Device - Samsung A21 Operating System - Android 10 My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app.&n...
  • Iaink5573
  • Casual Listener
  • 244 Views
  • 1 replies
  • 1 likes
  • 244 Views
  • 1 replies
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Superuser Contribution Chromecast keeps pausing stops spotify

Spotify plays and stop 4,5 times on one Song, i casting trough chromecast. On Samsung galaxy s10. And i factory reset my phone and chromecast, restarted my router. Anny sulutions?

  • Newbie
  • Spotify plays and stop 4,5 times on one Song, i casting trough chromecast.  On Samsung galaxy s10. And i factory reset my phone and chromecast, restarted my router. Anny sulutions?
  • Elena
  • Moderator
  • 2845 Views
  • 3 replies
  • 1 likes
  • 2845 Views
  • 3 replies
  • 1 likes

Re: [Android] Can't access or play podcasts in Your Library

I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10.Also had the issue before with a Galaxy S7. I also cannot access the podcas...

  • Casual Listener
  • I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10. Also had the issue bef...
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  • 141 Views
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Google Cast Issue - Connect to my Smart TV from my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10 and VIZIO Smart TVOperating SystemAndroid version 10 My Question or IssueWhen I try to play Spotify from my phone to my smart TV via "google cast" it does not work 100%. It will connect and play one song,...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S10 and VIZIO Smart TV Operating System Android version 10   My Question or Issue When I try to play Spotify from my phone to my smart TV...
  • 214 Views
  • 0 replies
  • 1 likes
  • 214 Views
  • 0 replies
  • 1 likes

[Android] Remove Uninteresting Podcasts from Library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an android phone and previously liked a bunch of podcasts I was interested in listenin...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Jose_M
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Local files don't play anymore

PlanPremiumCountrySamsung Galaxy s8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy downloaded local files suddenly won't play. They are downloaded to the phone and have the green mark, and as recently as yesterday they ...

  • Roadie
  • Plan Premium Country Samsung Galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My downloaded local files suddenly won't play. They are downlo...
  • geirhong
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
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Superuser Contribution Not giving option of streaming to Google home

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemPie My Question or Issue  When I click on the button that used to allow me to cast to google home it only allows me to start a session with someone else. If I go through the Google home ap...

Screenshot_20200919-165440_Spotify.jpg
  • Newbie
  • Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Pie   My Question or Issue     When I click on the button that used to allow me to cast to google...
  • Alex
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download podcasts - Android

Plan: Premium (Family)Country: USApp Version: 8.5.76.962 (I did a re-install recently)Device: Pixel 3Operating System: Android 11 Hello,Recently, I have been unable to download podcasts through the app. The podcast will attempt to download for a few ...

  • Casual Listener
  • Plan: Premium (Family) Country: US App Version: 8.5.76.962 (I did a re-install recently) Device: Pixel 3 Operating System: Android 11   Hello, Recently, I have been unable to download pod...
  • Alex
  • Moderator
  • 557 Views
  • 3 replies
  • 1 likes
  • 557 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unable to skip back tracks using the earphones controls on Samsung S7 Edge

I've moved from an iPhone to a Samsung S7 edge and when tracks are playing, I can't skip to the previous track by triple clicking on the earphones control button. At first I thought it was the new earphones that come with the phone but even with my i...

  • Casual Listener
  • I've moved from an iPhone to a Samsung S7 edge and when tracks are playing, I can't skip to the previous track by triple clicking on the earphones control button. At first I thought it was the new ea...
  • Ver
  • Spotify Legend
  • 3108 Views
  • 6 replies
  • 2 likes
  • 3108 Views
  • 6 replies
  • 2 likes

disparition de l'icone paramètres sur mon mi 10 pro tournant sous android - Spotify version 8.5.80.1

PremiumCountryFranceDeviceXiaomi mi 10 proOperating SystemAndroid 10 My Question or IssueBonjour, depuis quelques temps, la roue crantée permettant l'accession aux paramètres a disparu. Spotify fonctionne sans souci, mais je n'ai forcément plus de ré...

Screenshot_2020-10-19-12-05-01-208_com.spotify.music.jpg
  • Newbie
  • Premium Country France Device Xiaomi mi 10 pro Operating System Android 10   My Question or Issue Bonjour, depuis quelques temps, la roue crantée permettant l'accession aux paramètres a...
  • 563 Views
  • 0 replies
  • 0 likes
  • 563 Views
  • 0 replies
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Superuser Contribution Sharing My Forever favourite doesn't work

PlanPremiumCountryGermanyDeviceGoogle pixel 2 XLOperating SystemAndroid 10 - Build number: QQ3A.200805.001Spotify App Version:8.5 76.962 My Question or IssueI can create the list of my forever favourite songs without any problems. After taping on the...

  • Casual Listener
  • P lan Premium Country Germany Device Google pixel 2 XL Operating System Android 10 - Build number: QQ3A.200805.001 Spotify App Version: 8.5 76.962   My Question or Issue I can c...
  • Alex
  • Moderator
  • 509 Views
  • 7 replies
  • 0 likes
  • 509 Views
  • 7 replies
  • 0 likes

Full version of Spotify on Android TV

Has anyone managed to sideload the full Android version of Spotify on an Android TV. I have tried a couple of apks with no luck.Thanks

  • Newbie
  • Has anyone managed to sideload the full Android version of Spotify on an Android TV. I have tried a couple of apks with no luck. Thanks    
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
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turn off spotify on samsung s8

how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button

  • Visitor
  • how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button
  • 113 Views
  • 0 replies
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  • 113 Views
  • 0 replies
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