Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7113 Views

0 replies

7 likes

  • 7113 Views
  • 0 replies
  • 7 likes

Superuser Contribution music wont download

i had playlists downloaded but then i noticed that the new songs are not getting downladed. i have enough storage and when i start the download nothing is getting downloaded. i did anything what people said online but notting worked

Visitor

i had playlists downloaded but then i noticed that the new songs are not getting downladed. i have enough storage and when i start the download nothing is getting downloaded. i did anything what peop...

Dian

Spotify Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue : Pin official Spotify playlist to home screen

PlanPremiumCountryFRDeviceHuawei P20Operating SystemAndroid 10 Hi, I can't pin official spotify playlists to home screen on Android, although pinning my own & third parties works fine. I'm talking about this user : https://open.spotify.com/user/spoti...

Gig Goer

Plan Premium Country FR Device Huawei P20 Operating System Android 10   Hi,   I can't pin official spotify playlists to home screen on Android, although pinning my own & thir...

Dian

Spotify Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution when filtering out played episodes, current is hid as well

PlanPremiumNetherlands DeviceSamsung Galaxy s10Operating SystemAndroid 12 I listen to a podcast with a ton of episodes. When I want to continue I obviously search the episode I was listening to. The problem is that when I hide episodes I already list...

Casual Listener

Plan Premium Netherlands   Device Samsung Galaxy s10 Operating System Android 12   I listen to a podcast with a ton of episodes. When I want to continue I obviously search the epis...

Eni

Moderator

1081 Views

5 replies

0 likes

  • 1081 Views
  • 5 replies
  • 0 likes

Superuser Contribution new episodes

PlanPremiumCountryHungaryDevice(PC, S21 Ultra)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi. My phone application doesn't show me the new episodes of my following podcasts, my desktop app showing them. What is the problem?

Visitor

Plan Premium Country Hungary Device (PC, S21 Ultra) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi. My phone application doesn't show me the new episodes of my follo...

Kiril

Moderator

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Check connection - tried many things. Can't use spotify about to cancel my membership

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same time I noticed that Spotify was not working cause I h...

Regular

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same ti...

Jeremy

Spotify Legend

2449 Views

17 replies

4 likes

  • 2449 Views
  • 17 replies
  • 4 likes

Superuser Contribution Button "other" not working in sittings

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i have tried with two Android cells and it's the same ...

Newbie

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i h...

Dian

Spotify Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

does leaving a collaborative playlist remove songs i added?

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the song is still there?

Casual Listener

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the son...

Taylith

Community Legend

11922 Views

1 replies

1 likes

  • 11922 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cihaz listesi dolu hatası alıyorum

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı olmuştu

Visitor

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı ...

Dian

Spotify Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify only works with WIFI

PlanPremiumCountryColombiaDeviceXiaomi mi A3Operating SystemAndroid 11My Question or IssueSpotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all files related but it doesn't fix. 4G works perfect with every app bu...

Visitor

Plan Premium Country Colombia Device Xiaomi mi A3 Operating System Android 11 My Question or Issue Spotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all...

AlejaR

Moderator

1761 Views

5 replies

0 likes

  • 1761 Views
  • 5 replies
  • 0 likes

Superuser Contribution Almost everything gone from account including Premium.

PlanPremiumCountryUKDeviceSamsung A10sOperating SystemAndroid 11 My Question or IssueI recently logged out of my account on Android, and when I logged back in almost everything was gone - the Home and Search tabs are as if my account was newly create...

Newbie

Plan Premium Country UK Device Samsung A10s Operating System Android 11   My Question or Issue I recently logged out of my account on Android, and when I logged back in almost everythi...

Dian

Spotify Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to scroll through the genres in my liked playlist.

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

Visitor

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

CHunteer2014

Newbie

625 Views

4 replies

0 likes

  • 625 Views
  • 4 replies
  • 0 likes

Solved!! I am unable to play any songs or access any playlists and all of my playlists are empty.

Ever since updating my phone(not sure if this was a coincidence or not), I have been unable to play any songs through the search bar. Rather, I haven't even been able to get to a song since no playlist loads. All of my previously made playlists are e...

Casual Listener

Ever since updating my phone(not sure if this was a coincidence or not), I have been unable to play any songs through the search bar. Rather, I haven't even been able to get to a song since no playli...

Taylith

Community Legend

1049 Views

9 replies

1 likes

  • 1049 Views
  • 9 replies
  • 1 likes

Superuser Contribution PC and web players don't see android phone on Wi-Fi, only on mobile.

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile Data .I've already tried logging out from the PC app...

Casual Listener

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile D...

AndresM

Moderator

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes

Est ce que Spotify lite pourrait avoir Android auto compatible

bonjour sa fait maintenant depuis 2018 environ que j'utilise Spotify premium avec Spotify ordinaire, et l'application était super sauf que au fil des année les podcast etc. sont arriver et la consommation de batterie de mon téléphone aussi, j'utilise...

Casual Listener

bonjour sa fait maintenant depuis 2018 environ que j'utilise Spotify premium avec Spotify ordinaire, et l'application était super sauf que au fil des année les podcast etc. sont arriver et la consomm...

597 Views

0 replies

0 likes

  • 597 Views
  • 0 replies
  • 0 likes

Superuser Contribution Plays automatically on opening but I can't turn off or pause,play sign stuc

I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it and the app just pauses for a moment. I can't turn off th...

Visitor

I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it an...

Dian

Spotify Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist läuft nicht weiter, bricht ab

Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ich zurück auf die komplette Playlist und muss neu ...

Visitor

Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ...

Kiril

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution After playing first song in Liked list, the next song is from the 'Play Queue'

PlanPremiumCountryShifted to Pakistan from the US DeviceOne plus 7 proOperating SystemAndroid My Question or Issue I go to my liked songs and press the play button. After the first song is finished, the next song is from the 'Play Queue' and complete...

Casual Listener

Plan Premium Country Shifted to Pakistan from the US   Device One plus 7 pro Operating System Android    My Question or Issue   I go to my liked songs and press the pl...

Jeremy

Spotify Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes