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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117964 Views

27 replies

4 likes

  • 117964 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237386 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237386 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598128 Views

79 replies

3 likes

  • 598128 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490736 Views

581 replies

42 likes

Account
Free
  • 490736 Views
  • 581 replies
  • 42 likes

Superuser Contribution Different songs/podcasts on different devices

PlanPremiumCountrySwedenDeviceSamsung s22 plusOperating SystemAndroid My Question or IssueMy wife and I share playlists. One in particular where we have a white noise podcast and I cant access it since the last update, she can still see it in the pla...

Regular

Plan Premium Country Sweden Device Samsung s22 plus Operating System Android   My Question or Issue My wife and I share playlists. One in particular where we have a white noise podcast...

Lyubka

Moderator

1691 Views

8 replies

0 likes

  • 1691 Views
  • 8 replies
  • 0 likes

Superuser Contribution Hey I can't log in to my Spotify on my phone but I can log in on my ipad

It doesn't let me log in I tried everything I tried deleting the app and downloading it again and restarting my phone updating my phone but its no use

Visitor

It doesn't let me log in I tried everything I tried deleting the app and downloading it again and restarting my phone updating my phone but its no use

MihailY

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automix is not working on personal playlists

It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.

Newbie

It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.

Lyubka

Moderator

4338 Views

3 replies

0 likes

  • 4338 Views
  • 3 replies
  • 0 likes

Having volume issues.....just change apps....

Wow, just wow. I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes a lot to rile me up. This is one of those times. The volume spike issue with...

Casual Listener

    Wow, just wow.   I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes ...

rednightmare11

Casual Listener

800 Views

1 replies

2 likes

  • 800 Views
  • 1 replies
  • 2 likes

Superuser Contribution Some downloaded songs don't play in offline mode

Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them

Visitor

Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them

Joan

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

One plus 8T issues

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify suddenly stops music in between , there are no updates but again have to play musi...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spot...

Ximzend

Spotify Star

522 Views

1 replies

0 likes

Oneplus 8T
  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I change my playlist image and name?

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard because my playlist is over 48 hours long.How can I ge...

Newbie

Hi Spotify, Lately I've been trying to change my playlist name and image but when I try to change it, it doesn't change anything at all. I heard that I must create a new playlist but that is hard bec...

Alex

Spotify Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always show lyrics on top (stick on top)

PlanPremiumGermanyCountry DeviceOnePlus 8 pro Operating SystemAndroid 11 My Question or IssueIf I am in a playlist at the end of each song the lyrics disappear. I would like to see them always on top (stick on top).

Newbie

Plan Premium GermanyCountry   Device OnePlus 8 pro   Operating System Android 11   My Question or Issue If I am in a playlist at the end of each song the lyrics disappear. I...

hulloalma

Newbie

1408 Views

2 replies

1 likes

  • 1408 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant control Spotify on my computer from my phone anymore

PlanPremiumCountryUnited StatesDeviceLG Q7+Operating SystemWindows 10My Question or IssueI used to use my phone to control my Spotify playing on my computer while I played games. for the past 2 days when I try to start playing a song on my phone and ...

Visitor

Plan Premium Country United States Device LG Q7+ Operating System Windows 10 My Question or Issue I used to use my phone to control my Spotify playing on my computer while I played games. fo...

erinrose80455

Newbie

8807 Views

8 replies

6 likes

  • 8807 Views
  • 8 replies
  • 6 likes

Superuser Contribution Undownloaded songs playing in offline mode

Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?

Casual Listener

Hi, when in offline mode, Spotify automatically plays recommended songs when my playlist has ended. How is this possible if I'm offline?

grayarea45

Casual Listener

857 Views

3 replies

1 likes

  • 857 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to edit or sort Playlist

PlanPremiumCountryUnited States DeviceSamsung Galaxy S20+Operating SystemAndroid 13 My Question or IssueWhy are the edit Playlist & sort options within a Playlist no longer available on the mobile app? I have uninstalled, reinstalled and clean reinst...

Newbie

Plan Premium Country United States  Device Samsung Galaxy S20+ Operating System Android 13   My Question or Issue Why are the edit Playlist & sort options within a Playlist no...

Taylith

Community Legend

814 Views

1 replies

1 likes

  • 814 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why the hell can't I sync my local files by just plugging my phone into my computer?

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a desktop, and I'm running it over an ethernet cable....

Regular

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a ...

user-removed

Not applicable

7122 Views

9 replies

0 likes

  • 7122 Views
  • 9 replies
  • 0 likes

Bluetooth speaker shutting off stops playback on another device

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemWindows 10 + Android (although i suspect any OS) My Question or IssueI listen to Spotify on Windows, connected to a bluetooth speaker while i work. At noon i go for a walk, turn on spotify...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Windows 10 + Android (although i suspect any OS)   My Question or Issue I listen to Spotify on Windows, connected t...

Frosty99

Casual Listener

1930 Views

2 replies

1 likes

  • 1930 Views
  • 2 replies
  • 1 likes

preview: downloading notification won't go away

So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my phone have combined for an error in etiquitte.I have u...

Newbie

So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my pho...

RobertR1

Newbie

4124 Views

1 replies

0 likes

  • 4124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont start from background in offline mode.

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 13 My Question or IssueFor some reason Spotify can't be woken up from notification list in offline mode when it's closed down, it works just fine if i go online but not in offli...

Regular

Plan Premium Country   Device Samsung Galaxy S21 Ultra Operating System Android 13   My Question or Issue For some reason Spotify can't be woken up from notification list in offli...

Zlappy

Casual Listener

1531 Views

8 replies

0 likes

  • 1531 Views
  • 8 replies
  • 0 likes

Superuser Contribution Privacy and Tracking

Hello folks!I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thirdparty companies.Everyone can read this at: https://r...

Visitor

Hello folks! I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thir...

ricardoasdfg

Casual Listener

4185 Views

5 replies

6 likes

  • 4185 Views
  • 5 replies
  • 6 likes

Trackers in Android App

I have a question about your Android app, remember, I have a paid subscription:• Why do you include add trackers?• Who knows the details of my music listening?• How is my family data shared with advertisers and do they see the family relation based o...

Casual Listener

I have a question about your Android app, remember, I have a paid subscription: • Why do you include add trackers? • Who knows the details of my music listening? • How is my family data shared wit...

ricardoasdfg

Casual Listener

819 Views

1 replies

1 likes

  • 819 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App stops playback after a few minutes

PlanPremiumCountryCHDeviceHuawei P30 LiteOperating SystemEMUI 12 My Question or IssueSince a few weeks, I am experiencing troubles with the Spotify App on my Android mobile. The app stops playback after a few minutes (maybe ten, sometimes longer, som...

Regular

Plan Premium Country CH Device Huawei P30 Lite Operating System EMUI 12   My Question or Issue Since a few weeks, I am experiencing troubles with the Spotify App on my Android mobile. ...

Eni

Moderator

3081 Views

14 replies

0 likes

  • 3081 Views
  • 14 replies
  • 0 likes