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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6899 Views

0 replies

7 likes

  • 6899 Views
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  • 7 likes

Superuser Contribution Button "other" not working in sittings

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i have tried with two Android cells and it's the same ...

Newbie

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i h...

Dian

Spotify Legend

306 Views

1 replies

0 likes

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does leaving a collaborative playlist remove songs i added?

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the song is still there?

Casual Listener

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the son...

Taylith

Community Legend

11884 Views

1 replies

1 likes

  • 11884 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cihaz listesi dolu hatası alıyorum

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı olmuştu

Visitor

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı ...

Dian

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
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Superuser Contribution Spotify only works with WIFI

PlanPremiumCountryColombiaDeviceXiaomi mi A3Operating SystemAndroid 11My Question or IssueSpotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all files related but it doesn't fix. 4G works perfect with every app bu...

Visitor

Plan Premium Country Colombia Device Xiaomi mi A3 Operating System Android 11 My Question or Issue Spotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all...

AlejaR

Moderator

1752 Views

5 replies

0 likes

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Superuser Contribution Almost everything gone from account including Premium.

PlanPremiumCountryUKDeviceSamsung A10sOperating SystemAndroid 11 My Question or IssueI recently logged out of my account on Android, and when I logged back in almost everything was gone - the Home and Search tabs are as if my account was newly create...

Newbie

Plan Premium Country UK Device Samsung A10s Operating System Android 11   My Question or Issue I recently logged out of my account on Android, and when I logged back in almost everythi...

Dian

Spotify Legend

326 Views

1 replies

0 likes

  • 326 Views
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Superuser Contribution I am unable to scroll through the genres in my liked playlist.

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

Visitor

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

CHunteer2014

Newbie

619 Views

4 replies

0 likes

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  • 4 replies
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Solved!! I am unable to play any songs or access any playlists and all of my playlists are empty.

Ever since updating my phone(not sure if this was a coincidence or not), I have been unable to play any songs through the search bar. Rather, I haven't even been able to get to a song since no playlist loads. All of my previously made playlists are e...

Casual Listener

Ever since updating my phone(not sure if this was a coincidence or not), I have been unable to play any songs through the search bar. Rather, I haven't even been able to get to a song since no playli...

Taylith

Community Legend

1048 Views

9 replies

1 likes

  • 1048 Views
  • 9 replies
  • 1 likes

Superuser Contribution PC and web players don't see android phone on Wi-Fi, only on mobile.

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile Data .I've already tried logging out from the PC app...

Casual Listener

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile D...

AndresM

Moderator

547 Views

3 replies

0 likes

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Est ce que Spotify lite pourrait avoir Android auto compatible

bonjour sa fait maintenant depuis 2018 environ que j'utilise Spotify premium avec Spotify ordinaire, et l'application était super sauf que au fil des année les podcast etc. sont arriver et la consommation de batterie de mon téléphone aussi, j'utilise...

Casual Listener

bonjour sa fait maintenant depuis 2018 environ que j'utilise Spotify premium avec Spotify ordinaire, et l'application était super sauf que au fil des année les podcast etc. sont arriver et la consomm...

596 Views

0 replies

0 likes

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Superuser Contribution Plays automatically on opening but I can't turn off or pause,play sign stuc

I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it and the app just pauses for a moment. I can't turn off th...

Visitor

I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it an...

Dian

Spotify Legend

249 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist läuft nicht weiter, bricht ab

Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ich zurück auf die komplette Playlist und muss neu ...

Visitor

Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ...

Kiril

Moderator

455 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution After playing first song in Liked list, the next song is from the 'Play Queue'

PlanPremiumCountryShifted to Pakistan from the US DeviceOne plus 7 proOperating SystemAndroid My Question or Issue I go to my liked songs and press the play button. After the first song is finished, the next song is from the 'Play Queue' and complete...

Casual Listener

Plan Premium Country Shifted to Pakistan from the US   Device One plus 7 pro Operating System Android    My Question or Issue   I go to my liked songs and press the pl...

Jeremy

Spotify Legend

300 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Automix doesn't work on bluetooth

I use the automix feature. When I play the music through my phone's speaker or through a wired connection automix works great. However it does not do the automix on bluetooth, the songs just play with the normal gap. Is this a known bug?

Visitor

I use the automix feature. When I play the music through my phone's speaker or through a wired connection automix works great. However it does not do the automix on bluetooth, the songs just play wit...

Jeremy

Spotify Legend

659 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playback is no longer pausing when removing headphones

Plan: PremiumCountry: AUDevice: Samsung Galaxy S10Operating System: Android 12 My Question or Issue:Playback is no longer pausing on removal of headphones from the jack. This is occurring on both the full Spotify app and Spotify lite app. I have othe...

Regular

Plan: Premium Country: AU Device: Samsung Galaxy S10 Operating System: Android 12   My Question or Issue: Playback is no longer pausing on removal of headphones from the jack. This is...

Jeremy

Spotify Legend

396 Views

1 replies

1 likes

  • 396 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing on this phone notification won't go away

Even when spotify is closed on my notification bar it says this phone:Track nameArtist With a play button and skip song button I've tried everything I think it's because when I open spotify it automatically plays that song with no way of dismissing t...

Visitor

Even when spotify is closed on my notification bar it says this phone: Track name Artist With a play button and skip song button I've tried everything I think it's because when I open spoti...

Alex

Spotify Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
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Why can't I play any music?

Everything I tap on goes to a blank screen or empty playlist.

Visitor

Everything I tap on goes to a blank screen or empty playlist.

Taylith

Community Legend

493 Views

2 replies

1 likes

  • 493 Views
  • 2 replies
  • 1 likes

No music showing up on daily mixes and playlist.

So the day after my phone had a system update, my Spotify app stopped showing and music on playlist and daily mixes. On the playlist there are suggested songs but nothing happens when I press play. What is going on? Side note, my playlist and other s...

Visitor

So the day after my phone had a system update, my Spotify app stopped showing and music on playlist and daily mixes. On the playlist there are suggested songs but nothing happens when I press play. W...

Taylith

Community Legend

290 Views

1 replies

1 likes

  • 290 Views
  • 1 replies
  • 1 likes

My Spotify can't able to login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Taylith

Community Legend

304 Views

1 replies

1 likes

  • 304 Views
  • 1 replies
  • 1 likes