Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Spoiler (Highlight to read) PlanPremiumCountryCHILE Device(Motorola One)Operating System( Android Oreo) My Question or IssueI want to play a song specificly and it shows available in the playlist or artist menu... but its the only one does not play w...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 20 ultraOperating SystemAndroid Oreo My Question or IssueI can still not watch the Joe rogan podcast on my phone. It has been months since you've acquired Joe rogan, with the promise of being a...
PlanpremiumCountryfinlandDeviceOneplus 7 proOperating System)android 10My Question or IssueIt Ias been asked for years and you seem to never pay attention to it.Can you please give us an option to disable the cover art wallpaper in the lock screen? T...
Plan CountryUAEDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am using Galaxy S6 tablet, after OS last update whenever am clicking on the artist name on Spotify ...
PlanPremiumCountryTurkey DeviceHuawei Mate 10Operating SystemAndroid 9 My Question or IssueWhether it is on the background or opened on the screen, Spotify keeps pausing every 30 seconds only when playing a song, not podcast. I tried pretty much ever...
PlanPremiumCountryUnited StatesDeviceOnePlus 8 Pro, PCOperating SystemOxygen Os 11, Windows 10 My Question or IssueWhen trying to transfer music from one device to the other, an issue I face is going from my computer to my phone, when I open Spotify ...
PlanPremium StudentCountrySloveniaDeviceSamsung Galaxy s20Operating SystemAndroid 11, Windows 10 My Question or IssueI have switched from Deezer to Spotify, because of the student discount. I really miss the lyrics option and as far as I know it shou...
PlanFamilyCountryUSADeviceGalaxy Note 20 UltraOperating SystemAndroid 11.0Spotify Version8.6.18.720My Question or IssueAfter the two most recent updates, I'm not able to play any offline media. I live where there is no connectivity of any kind such a...
Plan: PremiumCountry: NorwayDevice: Samsung Galaxy S10 Lite (up to date)OS: Android 11My Question or IssueSpotify used up the remaining 500MB of my data plan while I wasn't actively using the phone or Spotify. I can only assume it was downloading som...
PlanPremiumCountryFranceDeviceRealme 7iOperating SystemAndroid My Question or IssueYesterday (14/04/2021), everything was fine, since this morning (15/04/2021) the app doesn't work anymore... It is extremely laggy and crash anytime I try to play a so...
Plan: FreeCountry: USADevice: Samsung Galaxy Tab E tablet For example, if I sort my playlist alphabetically by song name and click a song that begins with the letter "G" and shuffle, it will continue playing only songs beginning with "G."If my playli...
PlanPremiumCountryAustraliaDeviceSamsung S21+Operating SystemAndroid version 11 My Question or IssueI recently got a new mobile phone.Spotify Connect shows both my Sonos one speaker and my Denon AVR in the list of devices to connect to, but when I hi...
The playlist radio button was available for a short time. Please bring it back.
PlanPremiumCountry Brasil DeviceMotorola Moto One ActionOperating SystemAndroid One Sempre que bloqueio a tela o volume do spotify diminui.
PlanNo registered planCountryUnited States of AmericaDevice(Samsung Galaxy S20 5GOperating System(Android) My Question or IssueMy music is still randomly pausing on my Android. I have cleared the caches/data, but I am still experiencing the same issu...
PlanPremiumCountryAustraliaDeviceRedmi k30 ultraOperating System(Android 10, MIUI 12) My Question or IssueHi,I've come across this wierd bug with my phone that has only appeared recently. I've noticed new episodes from some of the shows i follow don'...
Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I cannot turn off the shuffle on this playlist because the...
Plan. Premium CountryViệt Nam DeviceBlackBerry Operating System. Android My Question or IssueSuddenly the now playing pane pane has stopped updating to display the current song playing. On my Windows 10 PC I was earlier listening to Lana Delray, and ...
PlanPremiumCountryCanadaDeviceAndroid My Question or IssueSo until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went back to shows where the lyrics did show up yesterday, and now they do not display. There i...
PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...
