Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42488 Views
65 replies
25 likes

42488 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878033 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878033 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26364 Views
4 replies
0 likes

26364 Views
4 replies
0 likes

Superuser Contribution Podcasts filter "unplayed" not working!!

When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to listen to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...

daveon14
Newbie
When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to liste...
2022-09-01 9:41:16 PM
2022-09-03 10:43:38 AM
Alex
Spotify Legend
602 Views
1 replies
0 likes

602 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Login

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Freeze33
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2022-08-29 11:43:14 PM
2022-09-03 10:41:54 AM
Vasil
Moderator
2329 Views
3 replies
1 likes
how do I rove this
no idea what this is
One Step Login is Activated
We are using a Samsung S10
we get
whenever we try to log in to Spotify

2329 Views
3 replies
1 likes

Superuser Contribution Podcast Playback Order

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...

jont999
Casual Listener
Plan Premium Country UK Device Huawei P20 Pro Operating System Android 9 My Question or Issue I'm trying to playback podcasts in the order they were released. ...
2019-01-09 9:45:44 AM
2022-09-03 3:14:05 AM
Beeberry3
Visitor
5126 Views
6 replies
0 likes
podcast
Podcast Episodes
Podcasts

5126 Views
6 replies
0 likes

Solved!!Superuser Contribution Why can't I go to artist or album from the three dots next to a song while using the googletv app?

PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating SystemGoogle TV My Question or IssueWhen pressing three dots next to a song in the phone or desktop app I can go to artist or album. When I do the same on my chromecast google tv app ...

erkdajerk
Casual Listener
Plan Premium (since 2009!) Country Sweden Device Chromecast Operating System Google TV My Question or Issue When pressing three dots next to a song in the pho...
2022-08-28 2:12:51 PM
2022-09-02 10:50:16 PM
erkdajerk
Casual Listener
307 Views
2 replies
0 likes

307 Views
2 replies
0 likes

Superuser Contribution Android 13 media player icon missing

PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My Question or IssueAndroid 13 media player icon missing which is really annoying, check the attachments please

Shirley_Snow
Casual Listener
Plan Premium Country Sweden Device Pixel 6 Pro Operating System Android 13 My Question or Issue Android 13 media player icon missing which is really annoying, check the attachments please 🙂
2022-08-29 5:41:02 AM
2022-09-02 5:49:19 PM
Elena
Moderator
869 Views
4 replies
0 likes

869 Views
4 replies
0 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

mayankkumar
Casual Listener
Plan Premium Operating System Android 9 My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...
2022-04-02 3:24:19 PM
2022-09-02 4:47:35 PM
Yordan
Moderator
2646 Views
38 replies
3 likes
error message
Newrelease
Something went wrong

2646 Views
38 replies
3 likes

Superuser Contribution Automatic reproduction at earphone insertion

Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards

Satzgyan64
Casual Listener
Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30. I wou...
2022-08-24 8:55:01 AM
2022-09-02 3:55:23 PM
Vasil
Moderator
222 Views
3 replies
0 likes

222 Views
3 replies
0 likes

Solved!!Superuser Contribution Discover Weekly/Release Radar both only playing in shuffle order?

PlanFreeCountry USADeviceLG Aristo 2Operating SystemAndroid 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which used to play in order, are now only available as shuffle? Is this a change in the way t...

Elfluffo
Casual Listener
Plan Free Country USA Device LG Aristo 2 Operating System Android 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which u...
2019-02-09 2:14:14 PM
2022-09-02 3:26:37 PM
newbs513
Newbie
4953 Views
9 replies
3 likes

4953 Views
9 replies
3 likes

Superuser Contribution Cant listen to pumped up kicks

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemI don't really know what LG phones use. My Question or IssueWhenever i try to listen to pumped up kicks it always says song unavailable even though it works on my computer or console.

BRuhmomEnt_95
Newbie
Plan Premium Country United States Device LG Tribute Operating System I don't really know what LG phones use. My Question or Issue Whenever i try to listen to pumped up kicks it alwa...
2020-03-27 9:00:42 AM
2022-09-02 2:38:48 PM
Vasil
Moderator
988 Views
3 replies
0 likes

988 Views
3 replies
0 likes

Superuser Contribution no download button for favorite songs

Hello, Basically on the Android app, I tried going to Favorite Songs, but no download button on there? On other playlists, there is one, however I can add songs to "Favorite Songs" by clicking the + inside the song, so I want those which I click + on...

plutia
Casual Listener
Hello, Basically on the Android app, I tried going to Favorite Songs, but no download button on there? On other playlists, there is one, however I can add songs to "Favorite Songs" ...
2019-01-24 6:48:24 AM
2022-09-02 8:52:39 AM
Yordan
Moderator
5762 Views
6 replies
0 likes

5762 Views
6 replies
0 likes

Superuser Contribution Pas de connexion internet - Wifi ok

PlanPremiumCountryFranceDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBonjour,Je viens de changer de téléphone et je n'arrive plus à me connecter à mon compte spotify depuis le réseau mobile. Cela fonctionnait avec mon anc...

Wilfried72
Regular
Plan Premium Country France Device Samsung Galaxy S20 FE Operating System Android 12 My Question or Issue Bonjour, Je viens de changer de téléphone et je n'arrive plus à me connecte...
2022-07-04 6:43:00 PM
2022-09-02 8:32:14 AM
Wilfried72
Regular
576 Views
9 replies
0 likes

576 Views
9 replies
0 likes

Shuffle play removed again... Why?

PlanPremiumCountryGermanyDeviceHuawei P30 liteOperating SystemAndroid Why has the shuffle play button been removed completely again? I was so happy that it was back, but I guess it's back to the times of having to leave a Playlist to reshuffle it. Ho...

De4army
Casual Listener
Plan Premium Country Germany Device Huawei P30 lite Operating System Android Why has the shuffle play button been removed completely again? I was so happy that it was back, but I gues...
2022-09-02 1:37:28 AM
2022-09-02 3:28:34 AM
dinomight
Spotify Star
1321 Views
1 replies
1 likes

1321 Views
1 replies
1 likes

Dark mode bug - inverted colors

PlanPremiumCountryPolandDevicePocophone F3Operating SystemAndroid 11My Question or IssueColours in the dark mode are inverted for the thumbnails, please see the examples attached.It can be seen on few of the screens.I suspect that there is a bug in...

Screenshot_2022-08-29-23-26-20-947_com.spotify.music.jpg

Screenshot_2022-08-31-21-32-28-099_com.spotify.music.jpg

popeg
Newbie
Plan Premium Country Poland Device Pocophone F3 Operating System Android 11 My Question or Issue Colours in the dark mode are inverted for the thumbnails, please see the examples a...
2022-08-31 9:55:33 PM
2022-09-01 7:28:44 AM
Amayy
Spotify Star
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

Android Lock Screen no longer has playback controls

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title in a really small font, and pressing it doesn't do a...

JackpotKun
Newbie
My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title i...
2022-08-31 7:41:58 PM
2022-08-31 9:44:01 PM
MauriceMV
Spotify Star
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Superuser Contribution Using Spotify offline with Android phone in car

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 12? My Question or IssueHello, I recently downloaded my playlists to play offline in my car to avoid using Data. I noticed however, that the quality of the songs are worse when p...

Patrick_LL
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 12? My Question or Issue Hello, I recently downloaded my playlists to play offline in my car t...
2022-08-15 11:35:07 PM
2022-08-31 8:37:09 PM
Patrick_LL
Casual Listener
682 Views
4 replies
1 likes

682 Views
4 replies
1 likes

Superuser Contribution strange behaviour on Android - 'music' filter shows unknown account

using version 8.7.62.268 on a Sony Xperia X running Android 8. the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library still links to my own account. see attached screenshots.

unseenlarks
Roadie
using version 8.7.62.268 on a Sony Xperia X running Android 8. the newly-added 'music' filter, upon tapping on it, shows an unknown account that doesn't belong to me. my music library stil...
2022-08-26 8:13:49 PM
2022-08-31 7:12:08 PM
unseenlarks
Roadie
610 Views
7 replies
0 likes
Android

610 Views
7 replies
0 likes

Superuser Contribution Android App Starts Skipping like a scratched CD and stops playing when Phone is in lock screen

PlanPremiumCountryUSADevicePixel 3aXLOperating SystemAndroid 11 My Question or IssueWhen I lock my screen and set my phone down it almost immediately starts skipping like a scratched CD and sometimes even stops playing until I pick up the phone. I be...

kylescribbles
Casual Listener
Plan Premium Country USA Device Pixel 3aXL Operating System Android 11 My Question or Issue When I lock my screen and set my phone down it almost immediately starts skipping like a s...
2020-11-18 6:14:55 PM
2022-08-31 5:56:33 PM
Jaqyra24
Newbie
1291 Views
5 replies
3 likes
App Skipping and Stopping when Locked Screen

1291 Views
5 replies
3 likes

Superuser Contribution I can't get logged into Spotify or download app as when I try it says I'm offline, how do I get 'onl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Cas73
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-08-30 12:29:09 PM
2022-08-31 3:52:02 PM
Alex
Spotify Legend
166 Views
1 replies
0 likes

166 Views
1 replies
0 likes

Superuser Contribution Allow explicit content option removed from the menu on my android app

PlanPremiumCountryKoreaDeviceSamsung Galaxy Operating SystemAndroid My Question or IssueHi,I accidently disabled the allow explicit content option from my android Spotify app and realized this option has been removed from the option. What should I do...

Juggernaut16
Casual Listener
Plan Premium Country Korea Device Samsung Galaxy Operating System Android My Question or Issue Hi, I accidently disabled the allow explicit content option from my android Spot...
2022-08-31 12:04:31 PM
2022-08-31 12:35:15 PM
Yordan
Moderator
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Superuser Contribution Spotify Login