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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209160 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209160 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558163 Views

78 replies

3 likes

  • 558163 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461603 Views

575 replies

39 likes

Account
Free
  • 461603 Views
  • 575 replies
  • 39 likes

Superuser Contribution Unable to pause/stop spotify with alexa or google assistant

I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed. I can start spotify with both alexa and google assistant however I can't pause or stop spotify with either alexa or googl...

Casual Listener

I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed.  I can start spotify with both alexa and google assistant however...

mgarnel

Newbie

2976 Views

8 replies

0 likes

  • 2976 Views
  • 8 replies
  • 0 likes

Superuser Contribution Songs don't play at the beginning

PlanPremiumCountryUSDevice(Moto G Stylus 5G) My Question or IssueEvery so often, random songs won't play at the beginning, and before you ask,I do have crossfade on set to 8 seconds, but the song won't start at 8 seconds.The song starts a whole 1 min...

Visitor

Plan Premium Country US Device (Moto G Stylus 5G)   My Question or Issue Every so often, random songs won't play at the beginning, and before you ask, I do have crossfade on set to 8 se...

Eni

Moderator

3013 Views

7 replies

0 likes

  • 3013 Views
  • 7 replies
  • 0 likes

Superuser Contribution Editing the playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, good evening. As a premium member, I'm inclined to bring up a suggestion for a better...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  H...

Joan

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution sound cuts off in the middle of a song or podcast.

I'm using a Chromebook without the app, so just the website. The sound cuts off but the progress bar continues moving. I was talking with my daughter, we share an account, and she has the same problem. She is using Android samsung phone with the app....

Visitor

I'm using a Chromebook without the app, so just the website. The sound cuts off but the progress bar continues moving. I was talking with my daughter, we share an account, and she has the same prob...

AlejaR

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

How i save user name and password

Want to save my log in password so i want have to type in everytime i want to log in

Visitor

Want to save my log in password so i want have to type in everytime i want to log in

dinomight

Spotify Star

1225 Views

1 replies

0 likes

  • 1225 Views
  • 1 replies
  • 0 likes

Shuffle not working at all

I see the shuffle symbol but when i push it it pauses instead. I signed out twice it worked for awhile. Now again not at all.

Visitor

I see the shuffle symbol but when i push it it pauses instead. I signed out twice it worked for awhile. Now again not at all.

dinomight

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution App is not loading with android 12

I have uninstalled, reinstalled the app. Cleared my cache and restarted my phone. Spotify takes forever to load of it does it all. This has been going on for weeks. When it does play, at takes forever to pause and then or it takes a long time to load...

Visitor

I have uninstalled, reinstalled the app. Cleared my cache and restarted my phone. Spotify takes forever to load of it does it all. This has been going on for weeks. When it does play, at takes foreve...

Joan

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Dots not showing in spotify

Hi, I think it was around 20th Feb my dots stopped showing on my Spotify speakers list. I've reinstalled both apps, looked for spotify files in internal storage, turned router and all dots off and on. Alexa will play spotify on my sonny's speakers wh...

Casual Listener

Hi, I think it was around 20th Feb my dots stopped showing on my Spotify speakers list. I've reinstalled both apps, looked for spotify files in internal storage, turned router and all dots off and o...

FYB

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Now my friends can connect..." message keeps showing up; how to get rid of it?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23UltraOperating SystemAndroid My Question or IssueI've got a new phone and installed Spotify on it. Every time I physically leave my home wi-fi network (go somewhere and listen to Spotify in the c...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S23Ultra Operating System Android   My Question or Issue I've got a new phone and installed Spotify on it. Every time I physica...

Eni

Moderator

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Audio distortion during playback through DAC on Pixel 6

Premium plan, Canada Google Pixel 6 (MP1.0)Android 12 (SQ3A.220605.009.A1)Spotify app version 8.7.42.943 There is audio distortion (clicking/popping) during playback through a USB-C DAC on the Pixel 6. This was a known issue across *all* apps, result...

Visitor

Premium plan, Canada   Google Pixel 6 (MP1.0) Android 12 (SQ3A.220605.009.A1) Spotify app version 8.7.42.943   There is audio distortion (clicking/popping) during playback through a U...

Bogdan_L

Visitor

1494 Views

2 replies

1 likes

  • 1494 Views
  • 2 replies
  • 1 likes

Superuser Contribution When I attempt to play a playlist of mine, Spotify leaves my playlist.

When listening to one of my playlists on Spotify via the Android app on my Samsung Galaxy S21, Spotify will sometimes leave my playlist and start playing random songs after the first song in the playlist. This has happened on several occasions and wi...

Visitor

When listening to one of my playlists on Spotify via the Android app on my Samsung Galaxy S21, Spotify will sometimes leave my playlist and start playing random songs after the first song in the play...

Eni

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

How do I install my Spotify account on my new tablet

I have premium Spotify on my old tablet want to add to new tablet.

Visitor

I have premium Spotify on my old tablet want to add to new tablet.

kaworu_bloodpaw

Roadie

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping to ads in podcasts crashes playback

When I start a podcast it plays fine, but if I skip forward into an ad break the playback stops completely and the play banner disappears like nothing was playing at all. Restarting the podcast plays from the last skip before the ad break. If I let t...

Newbie

When I start a podcast it plays fine, but if I skip forward into an ad break the playback stops completely and the play banner disappears like nothing was playing at all. Restarting the podcast plays...

bn94c

Casual Listener

4278 Views

11 replies

2 likes

  • 4278 Views
  • 11 replies
  • 2 likes

Superuser Contribution Lock screen widget dislike changed to like & my Spotify usage dropped a lot

Hi, Premium FamilySamsung Galaxy S22 UltraAndroid 13Spotify 8.8.10.582 when exploring Discover Weekly & Release Radar playlists I always used the dislike to very quiickly filter out the stuff I don't like, without unlocking and any other action, espe...

Casual Listener

Hi,   Premium Family Samsung Galaxy S22 Ultra Android 13 Spotify 8.8.10.582   when exploring Discover Weekly & Release Radar playlists I always used the dislike to very quiickly ...

MihailY

Moderator

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution The that used to be playing for 4-5 min now plays only for 2-2:30 mins and

The songs i have saved in my playlists used listen to were 4-5 mins long and now the songs play for 2-2:30 mins and skip to the next song also size of the songs has drastically decreased whereas runtime for the whole playlist used to be 1hr and above...

Visitor

The songs i have saved in my playlists used listen to were 4-5 mins long and now the songs play for 2-2:30 mins and skip to the next song also size of the songs has drastically decreased whereas runt...

MihailY

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes