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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7001 Views

0 replies

7 likes

  • 7001 Views
  • 0 replies
  • 7 likes

Why can't I play any music?

Everything I tap on goes to a blank screen or empty playlist.

Visitor

Everything I tap on goes to a blank screen or empty playlist.

Taylith

Community Legend

494 Views

2 replies

1 likes

  • 494 Views
  • 2 replies
  • 1 likes

No music showing up on daily mixes and playlist.

So the day after my phone had a system update, my Spotify app stopped showing and music on playlist and daily mixes. On the playlist there are suggested songs but nothing happens when I press play. What is going on? Side note, my playlist and other s...

Visitor

So the day after my phone had a system update, my Spotify app stopped showing and music on playlist and daily mixes. On the playlist there are suggested songs but nothing happens when I press play. W...

Taylith

Community Legend

291 Views

1 replies

1 likes

  • 291 Views
  • 1 replies
  • 1 likes

My Spotify can't able to login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Taylith

Community Legend

308 Views

1 replies

1 likes

  • 308 Views
  • 1 replies
  • 1 likes

Superuser Contribution I deleted Spotify from all my devices why can't I download music?

The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spotify premium. Can you help me?

Visitor

The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spo...

KingRee

Visitor

1429 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution How can I stop bots from adding new songs to my new playlists?

Impossible to.listen to a sing twice in a new playlist. This has never happened before and it doesn't happen with my old playlists, but when I try to create a new playlist Spotify floods my playlist with "suggestions" that I never get a chance to opp...

Visitor

Impossible to.listen to a sing twice in a new playlist. This has never happened before and it doesn't happen with my old playlists, but when I try to create a new playlist Spotify floods my playlist ...

Alex

Spotify Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played albums go to the bottom instead of staying at the top

i sort the albums in my library by recently played but lately id find that that some recently played albums have randomly gone to the bottom of the list my only option is to pin them to the top i can's un instal or clear the data because i have like ...

Casual Listener

i sort the albums in my library by recently played but lately id find that that some recently played albums have randomly gone to the bottom of the list my only option is to pin them to the top i ...

Jeremy

Spotify Legend

786 Views

7 replies

0 likes

  • 786 Views
  • 7 replies
  • 0 likes

Can't play song previews

For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.

Visitor

For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.

Taylith

Community Legend

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

Superuser Contribution I have found a glich on the Spotify app what i think you want to know

If you make the choice tell me you would like too know it will save you a lot of money it will take me matter of minutes too explain and show you. but I only want too speak too the people at Spotify directly or for a great price someone else could ge...

Casual Listener

If you make the choice tell me you would like too know it will save you a lot of money it will take me matter of minutes too explain and show you.  but I only want too speak too the people at S...

Hubo

Community Legend

824 Views

1 replies

0 likes

Glitches
Tech
  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad song recommendations

The discover weekly playlist only contains songs which do not suit my taste in music.No matter how many times i skip the songs or press the litte stop symbol the recommendations never change.It's a complete different genre like I listen

Visitor

The discover weekly playlist only contains songs which do not suit my taste in music. No matter how many times i skip the songs or press the litte stop symbol the recommendations never change. It's...

Kiril

Moderator

962 Views

1 replies

2 likes

  • 962 Views
  • 1 replies
  • 2 likes

I cannot see lyrics for any song

I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for songs!!

Visitor

I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for son...

Taylith

Community Legend

291 Views

1 replies

1 likes

  • 291 Views
  • 1 replies
  • 1 likes

Superuser Contribution Notification doesn't dissappear

After closing the app, the floating notification doesn't dissappear from lock screen

Regular

After closing the app, the floating notification doesn't dissappear from lock screen

Kiril

Moderator

1060 Views

6 replies

0 likes

  • 1060 Views
  • 6 replies
  • 0 likes

Superuser Contribution Notification and playback controls not working on Android app

PlanPremiumCountryUKDeviceGoogle Pixel 4aOperating SystemAndroid Version 12 My Question or IssueWhen I click in a song to play, the playback bar at the bottom of the screen doesn't show up and neither does the notification bar when I go off the app, ...

Newbie

  Plan Premium Country UK Device Google Pixel 4a Operating System Android Version 12   My Question or Issue When I click in a song to play, the playback bar at the bottom of the ...

Eni

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play an available song in my library

I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from thereThe song is available and not past its licensing pe...

Visitor

I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from there...

Jeremy

Spotify Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download issues

None of my albums will download. Is there a way to download individual songs?

Visitor

None of my albums will download. Is there a way to download individual songs?

OscarDC

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pas de connexion internet

Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonctionnent

Visitor

Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonc...

Jeremy

Spotify Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files unable to download on my phone

PlanPremiumCountryUSADeviceLg G8 ThinQOperating SystemAndroid 11 I think My Question or IssueI've tried most of the fixes I've seen so far including, uninstalling and redownloading both of my Spotify apps, turning off my firewall, downloading a playl...

Casual Listener

Plan Premium Country USA Device Lg G8 ThinQ Operating System Android 11 I think   My Question or Issue I've tried most of the fixes I've seen so far including, uninstalling and redownl...

Kiril

Moderator

608 Views

5 replies

0 likes

  • 608 Views
  • 5 replies
  • 0 likes

Spotify keeps saying offline

PlanPremiumCountryUSA DeviceSamsung My Question or IssueHi! I've had this issue for a few days where all my playlists are completely blank, i cant access my library, and i cant play any songs. Spotify keeps telling me to "try again" or that I'm offli...

Visitor

  Plan Premium Country USA   Device Samsung     My Question or Issue Hi! I've had this issue for a few days where all my playlists are completely blank, i cant access m...

Taylith

Community Legend

362 Views

1 replies

1 likes

  • 362 Views
  • 1 replies
  • 1 likes