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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Evimori

Visitor

382706 Views

542 replies

34 likes

Account
Free
  • 382706 Views
  • 542 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7809 Views

0 replies

7 likes

  • 7809 Views
  • 0 replies
  • 7 likes

Denon and Spotify Connect - only for premium users

PlanFreeCountryAustraliaDeviceSamsung S7 - Denon AVR-x1000Operating SystemAndroid 8.0 I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able to use Spotify Connect as I have heard that it will be available for Spotify Free ...

Newbie

  Plan Free Country Australia Device Samsung S7 - Denon AVR-x1000 Operating System Android 8.0   I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able ...

user-removed

Not applicable

2837 Views

1 replies

3 likes

  • 2837 Views
  • 1 replies
  • 3 likes

Superuser Contribution Facebook messenger completly stops spotify playing

Whenever I get a messenger notification, spotify will completely stopPlanPremiumCountryNew Zealand DeviceSamsung galaxy tab lite My Question or IssueEvery time someone messages on fb messenger spotify will completely stop until I press play again. Do...

Casual Listener

Whenever I get a messenger notification, spotify will completely stop Plan Premium Country New Zealand   Device Samsung galaxy tab lite   My Question or Issue Every time someone m...

Lyubka

Moderator

2921 Views

1 replies

0 likes

  • 2921 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing When Connected to Bluetooth Headphones

PlanPremiumCountryCanadaDevice(Samsung Galaxy 21)Operating System(Android 13) My Question or IssueMy Spotify recently stated crashing as soon as I open it when connected to my headphones. It only happens when connected to my headphones, not all Bluet...

Newbie

Plan Premium Country Canada Device (Samsung Galaxy 21) Operating System (Android 13)   My Question or Issue My Spotify recently stated crashing as soon as I open it when connected to m...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Stop spotify from automatically playing when earbuds connect

I use earbuds on my phone & laptop for work but when I connect them Spotify automatically starts playing random music. How do I stop this from happening?

Visitor

I use earbuds on my phone & laptop for work but when I connect them Spotify automatically starts playing random music. How do I stop this from happening?

Jose_M

Spotify Star

1500 Views

1 replies

1 likes

  • 1500 Views
  • 1 replies
  • 1 likes

How do I stop Spotify playing automatically as soon as my phone connects to a Bluetooth device?

PlanPremiumCountryUKDeviceSamsung Galaxy S22Operating SystemAndroid 13 My Question or IssueAs soon as I get into my car and turn the engine on, my phone finds the stereo, opens Spotify and plays whatever I was last listening to. I need Bluetooth to c...

Visitor

Plan Premium Country UK Device Samsung Galaxy S22 Operating System Android 13   My Question or Issue As soon as I get into my car and turn the engine on, my phone finds the stereo, ope...

Jose_M

Spotify Star

1554 Views

1 replies

0 likes

  • 1554 Views
  • 1 replies
  • 0 likes

Songs are only playing half way through then switching to the next song

I start listening to a song, it only plays half of the song then switches to the next song on the list

Visitor

I start listening to a song, it only plays half of the song then switches to the next song on the list

Jose_M

Spotify Star

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

my backing tracks play on my computer but they are greyed out and wont play on my android phone. say

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuebacking tracks play on computer but are greyed out on my new phone and dont play. says i need...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue backing...

Jose_M

Spotify Star

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution The same ad constantly repeats at the time on my phone

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HLB Connect, and now even worse... when i logged into...

Casual Listener

It's been almost one year since i'm still stuck in this loophole with the same ads, i first experienced it in March and these are Lotus's ads, i experienced it again some months later with UTP and HL...

Alex

Spotify Legend

1597 Views

5 replies

0 likes

Android 13
android bug
audio advertisements
  • 1597 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to Spotify Connect to Sonos after a couple of times successfully connecting

PlanPremiumCountryThe NetherlandsDeviceSony Xperia XZ2 Compact H8324Operating SystemAndroid 10My Question or Issue:Spotify app version 8.8.2.434. Unable to Spotify Connect to Sonos after a couple of times successfully connecting to my Sonos Move or B...

Newbie

Plan Premium Country The Netherlands Device Sony Xperia XZ2 Compact H8324 Operating System Android 10 My Question or Issue: Spotify app version 8.8.2.434. Unable to Spotify Connect to Sono...

Joan

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't sort songs by date added

PlanPremiumCountryTurkeyDeviceHuawei P30 liteOperating SystemAndroid 10 My Question or IssueI do not see any option at all to sort by date added in the android app.On PC in a browser (chrome, vivaldi) if i click on "date added" column, nothing happen...

Casual Listener

Plan Premium Country Turkey Device Huawei P30 lite Operating System Android 10   My Question or Issue I do not see any option at all to sort by date added in the android app. On PC in...

mcgoo222

Visitor

2401 Views

3 replies

0 likes

  • 2401 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution App bug on Chromecast 4 HD

Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which let me neither browse content nor click any button.I trie...

Newbie

Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which le...

OlafNow

Casual Listener

807 Views

3 replies

1 likes

  • 807 Views
  • 3 replies
  • 1 likes

Solved!! [Android] Run Spotify in Background Alert

Hello,I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings, but I cannot find anything related to background act...

Casual Listener

Hello, I run Spotify on my Galaxy S10 (Android). Every few days I get an alert saying I have not allowed Spotify to run in the background. If I tap on the alert, it goes to the Spotify App settings,...

adrowl

Casual Listener

20276 Views

2 replies

1 likes

Android
  • 20276 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sleep Timer Disappeared - Android

PlanPremiumCountryNew ZealandDeviceHuawei Mate 20 ProOperating SystemAndroid Version 9 / EMUI 9 My Question or IssueThe sleep timer has disappeared? It was definitely available (I always use it), now after re-installing Spotify it is gone. It's like ...

Visitor

Plan Premium Country New Zealand Device Huawei Mate 20 Pro Operating System Android Version 9 / EMUI 9   My Question or Issue The sleep timer has disappeared? It was definitely availab...

Eni

Moderator

28537 Views

22 replies

6 likes

  • 28537 Views
  • 22 replies
  • 6 likes

Superuser Contribution How can i get the best sound quality for a LM-G850 12

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last year podcasts set to 1970

Plan Premium Country Sweden Device Samsung S22 Operating System Android 13 My Question or Issue When at the front page, I filter out program and podcasts, any last year episodes are set to have been published "dd month. 1970" when it should be 2022. ...

Newbie

  Plan   Premium   Country   Sweden   Device   Samsung S22   Operating System   Android 13        My Question or Issue ...

Eni

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback restricted

PlanFreeCountryUSA DevicePixel 6Operating SystemAndroid 13 My Question or IssueI am unable to play songs in the Spotify app on my phone. I can navigate around the app, but when I press the play button, nothing happens. Spotify plays find on my laptop...

Visitor

Plan Free Country USA   Device Pixel 6 Operating System Android 13   My Question or Issue I am unable to play songs in the Spotify app on my phone. I can navigate around the app,...

fantoniomoura

Regular

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

Filters

HiIm using an android phone Huawei 9 lite . I have a premium subscription and am trying download some music to my phone .In the past i have done this succesfully ,however it ofter dissapears from my phone , and i also get a message saying " I have fi...

Casual Listener

Hi Im using an android phone Huawei 9 lite . I have a premium subscription and am trying download some music to my phone .In the past i have done this succesfully  ,however it ofter dissap...

fantoniomoura

Regular

4086 Views

3 replies

0 likes

  • 4086 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android] Long Pressing on the Spotify App Icon

Plan: PremiumCountry: CHDevice: Galaxy Note 20 Ultra + latest firmwareOperating System: AndroidMy Question or IssueWhen long pressing on the Spotify application shortcut under Android, a menu unrolls presenting the following options: Where can I defi...

Newbie

Plan: Premium Country: CH Device: Galaxy Note 20 Ultra + latest firmware Operating System: Android My Question or Issue When long pressing on the Spotify application shortcut under And...

MihailY

Moderator

655 Views

1 replies

0 likes

Android
automation
Long Press
Samsung
  • 655 Views
  • 1 replies
  • 0 likes