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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...
PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...
PlanPremiumCountry DeviceOnePlus Pro 9Operating SystemAndroid 11 My Question or Issue I turn off car view in the setting then when I quit and restart the Spotify App it's set back to Only in Car... I've set it to Never numerous times but quiting the ...
PlanFamily PremiumCountryAustraliaDeviceSamsung Note 10+ 5GSamsung watch 3 LTEOperating SystemAndroid 10 My Question or IssueJust noticed recently that when I use my watch in remote mode to play back music from a Bluetooth dongle in my car, that the ...
PlanFreeCountryGeorgiaDeviceSamsung Galaxy a40Operating System Android 10 My Question or IssueOnly audio is available, I have tried 3 different devices, Android, iOS, windows PC, phones are both updated to the latest versions, also tried clean reinst...
PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid Android Auto - connected via USB cableSpotify Version: 8.6.14.975 My Question or IssueThis may or may not be related to a defect that was fixed recently regarding large playlists not ...
PlanFreeCountryPhilippinesSamsung J5 Prime, Cherry Mobile Flare Tab ProOperating System(Android 6.0.1 , Android 9 ) My Question or IssueI can't share my spotify music on instagram story. Both apps reinstalled and updated... I allowed all permisions f...
Hi, I've been using spotify for a long time now but never got this problem.When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened to some music and I found out that the music was not of ric...
PlanPremiumCountryCanadaDeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk using the app. I doubled checked that the "Download Using Cellular" was tur...
PlanPremiumCountryEgyptDeviceHuawei P30 LiteOperating SystemAndroid 9 My Question or IssuePlayback frequently stops after 9 seconds. Internet speed is always good. I perform internet speed tests when happens and I always get good speed avove 10 Mbps,...
Hello,I'm really tired of this problem, I already send some emails to Spotify and posted some reviews in the Google play store, but there was no reaction.This bothers me so much that a already thought of ending my premium membership.Simply said: I wa...
Premium/USA -Amazon Fire 8 Andriod With the most recent update to the Spotify app on my Fire, the menu bar location changed to the side w/out any setting being changed on my part. The new location has made spotify nearly useless on my device as it's ...
Plan - PremiumCountry - USA Device - Samsung Galaxy Note 9 Operating System - Android My Question or Issue - I teach group fitness classes and need a device to play specific tracks provided by Les Mills. I uploaded them from my Mac desktop, to the Sp...
If I need to exit the app, when I reenter Spotify, the last song should play and my screen should automatically jump back to that song being highlighted. This streamlines my processes and prevents me from having to scroll back to where the song is at...
Please replace the word "підбірка" with the word "добірка" in the Ukrainian version of the application. "Підбірка" is a calque from the Russian language, there is no such word in the literary Ukrainian language.
Every month or so my local downloaded songs disappear and have to be re-downloaded. It's freakishly annoying, especially when I use one sound piece for sleep and after getting it bed it turns out the song is not there. How to solve this problem? Is i...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueHello,I have noticed that lately, whenever I shuffle a playlist while connected to Bluetooth in my car via wireless adapter, the first song in the que...