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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6875 Views

0 replies

7 likes

  • 6875 Views
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  • 7 likes

Superuser Contribution recently played albums go to the bottom instead of staying at the top

i sort the albums in my library by recently played but lately id find that that some recently played albums have randomly gone to the bottom of the list my only option is to pin them to the top i can's un instal or clear the data because i have like ...

Casual Listener

i sort the albums in my library by recently played but lately id find that that some recently played albums have randomly gone to the bottom of the list my only option is to pin them to the top i ...

Jeremy

Spotify Legend

783 Views

7 replies

0 likes

  • 783 Views
  • 7 replies
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Can't play song previews

For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.

Visitor

For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.

Taylith

Community Legend

525 Views

1 replies

1 likes

  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution I have found a glich on the Spotify app what i think you want to know

If you make the choice tell me you would like too know it will save you a lot of money it will take me matter of minutes too explain and show you. but I only want too speak too the people at Spotify directly or for a great price someone else could ge...

Casual Listener

If you make the choice tell me you would like too know it will save you a lot of money it will take me matter of minutes too explain and show you.  but I only want too speak too the people at S...

Hubo

Community Legend

823 Views

1 replies

0 likes

Glitches
Tech
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Superuser Contribution Bad song recommendations

The discover weekly playlist only contains songs which do not suit my taste in music.No matter how many times i skip the songs or press the litte stop symbol the recommendations never change.It's a complete different genre like I listen

Visitor

The discover weekly playlist only contains songs which do not suit my taste in music. No matter how many times i skip the songs or press the litte stop symbol the recommendations never change. It's...

Kiril

Moderator

953 Views

1 replies

2 likes

  • 953 Views
  • 1 replies
  • 2 likes

I cannot see lyrics for any song

I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for songs!!

Visitor

I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for son...

Taylith

Community Legend

289 Views

1 replies

1 likes

  • 289 Views
  • 1 replies
  • 1 likes

Superuser Contribution Notification doesn't dissappear

After closing the app, the floating notification doesn't dissappear from lock screen

Regular

After closing the app, the floating notification doesn't dissappear from lock screen

Kiril

Moderator

1052 Views

6 replies

0 likes

  • 1052 Views
  • 6 replies
  • 0 likes

Superuser Contribution Notification and playback controls not working on Android app

PlanPremiumCountryUKDeviceGoogle Pixel 4aOperating SystemAndroid Version 12 My Question or IssueWhen I click in a song to play, the playback bar at the bottom of the screen doesn't show up and neither does the notification bar when I go off the app, ...

Newbie

  Plan Premium Country UK Device Google Pixel 4a Operating System Android Version 12   My Question or Issue When I click in a song to play, the playback bar at the bottom of the ...

Eni

Moderator

522 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't play an available song in my library

I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from thereThe song is available and not past its licensing pe...

Visitor

I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from there...

Jeremy

Spotify Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download issues

None of my albums will download. Is there a way to download individual songs?

Visitor

None of my albums will download. Is there a way to download individual songs?

OscarDC

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pas de connexion internet

Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonctionnent

Visitor

Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonc...

Jeremy

Spotify Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files unable to download on my phone

PlanPremiumCountryUSADeviceLg G8 ThinQOperating SystemAndroid 11 I think My Question or IssueI've tried most of the fixes I've seen so far including, uninstalling and redownloading both of my Spotify apps, turning off my firewall, downloading a playl...

Casual Listener

Plan Premium Country USA Device Lg G8 ThinQ Operating System Android 11 I think   My Question or Issue I've tried most of the fixes I've seen so far including, uninstalling and redownl...

Kiril

Moderator

606 Views

5 replies

0 likes

  • 606 Views
  • 5 replies
  • 0 likes

Spotify keeps saying offline

PlanPremiumCountryUSA DeviceSamsung My Question or IssueHi! I've had this issue for a few days where all my playlists are completely blank, i cant access my library, and i cant play any songs. Spotify keeps telling me to "try again" or that I'm offli...

Visitor

  Plan Premium Country USA   Device Samsung     My Question or Issue Hi! I've had this issue for a few days where all my playlists are completely blank, i cant access m...

Taylith

Community Legend

361 Views

1 replies

1 likes

  • 361 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem With Mobile Queue When Playing A Playlist Folder

Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12. Plan: PremiumSpotify Version: 8.7.38.667Phone: Pixel 2 XLOS: Android 11 I’d...

Regular

Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12.   Plan: Premium ...

OscarDC

Moderator

986 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Can't swipe to que on liked artist songs

PlanPremiumCountrySwedenDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueWhen going into an artist profile and then tapping the "Liked songs" button it shows me all the songs I liked of that artist. However in that menu the feat...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue When going into an artist profile and then tapping the "Liked songs" button it ...

Taylith

Community Legend

396 Views

1 replies

1 likes

Android
Swipe
  • 396 Views
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Sharing Spotify Lyrics to Facebook Stories

Recently, when I try to share lyrics, I select the lyrics to share and then choose facebook stories, but it doesn't play the correct part of the song with those lyrics. It used to always play the part with the lyrics when I shared this way. But now i...

Visitor

Recently, when I try to share lyrics, I select the lyrics to share and then choose facebook stories, but it doesn't play the correct part of the song with those lyrics.   It used to always pla...

Taylith

Community Legend

1572 Views

1 replies

2 likes

  • 1572 Views
  • 1 replies
  • 2 likes

Superuser Contribution can't play spotify

am using latest version of spotify app i also login log out app am reinstalling app also but the spotify does not play

Visitor

am using latest version of spotify app i also login log out app am reinstalling app also but the spotify does not play

OscarDC

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

UI issue, search bar on mobile app, Android 12

Plan: PremiumCountry: Argentina Device: Google Pixel 4aOperating System: Android 12 The search bar overlaps with the android status bar on top, I'm attaching screenshot so you can see.

Newbie

  Plan: Premium Country: Argentina   Device: Google Pixel 4a Operating System: Android 12   The search bar overlaps with the android status bar on top, I'm attach...

297 Views

0 replies

0 likes

UI Issue
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Superuser Contribution New user with several issues

Hi, I'm a new—and frustrated—user to both Spotify and Android Auto. I'm not totally sure I'm in the right place to post this, so feel free to let me know, but this was the only place I seemed to be able to post a message. I'll keep it simple and down...

Casual Listener

Hi, I'm a new—and frustrated—user to both Spotify and Android Auto. I'm not totally sure I'm in the right place to post this, so feel free to let me know, but this was the only place I seemed to be a...

OscarDC

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on the Galaxy Watch 4 keeps deleting and redownloading all my offline songs

Plan PremiumCountry UK DeviceGalaxy Watch 4Operating SystemWear OS My Question or Issue Over the last few days the Spotify app keeps on clearing my playlists of all its downloaded offline tracks. I then have to redownload all over again only for the ...

Regular

Plan  Premium Country UK   Device Galaxy Watch 4 Operating System Wear OS   My Question or Issue   Over the last few days the Spotify app keeps on clearing my playl...

Shagwuf

Visitor

1951 Views

6 replies

2 likes

bug
Galaxy Watch
Redownloading songs
Wear OS
  • 1951 Views
  • 6 replies
  • 2 likes