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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5355 Views

0 replies

6 likes

  • 5355 Views
  • 0 replies
  • 6 likes

Superuser Contribution Cant get someone to give me my playlist. I had a wonderful person help me on sunday but anymore. Its

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo one will chat so i can tell them it the info that. Will help find my songs

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No one ...

Jeremy

Spotify Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google assistance is playing the wrong John Mayer songs... sort of

PlanPremiumCountrySweden My Question or IssueI've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like something a developer would want to take a look at. It really isn't a pro...

Roadie

Plan Premium Country Sweden   My Question or Issue I've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like somet...

Frag

Roadie

1118 Views

5 replies

0 likes

bug
John Mayer
  • 1118 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hide Songs from "Recommendations for this Playlist"

If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are still in there and keep popping up, while Im trying to...

Newbie

If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are sti...

Jeremy

Spotify Legend

630 Views

3 replies

2 likes

  • 630 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Android][Developer] Never automatically begin playback of music.

Spotify automatically begins playback of music when connecting to bluetooth devices.Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when other apps are actively using the audio output.Spotify auto...

Newbie

Spotify automatically begins playback of music when connecting to bluetooth devices. Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when othe...

OscarDC

Moderator

356 Views

1 replies

0 likes

Android
Developer
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shared links doesn't work

PlanPremiumCountrySwedenDeviceOnePlus NordOperating SystemAndroid 11BrowserChrome, Brave My Question or IssueI've seen other topics here about shared links not working and they've been closed without action, like this one for example: https://communi...

Casual Listener

Plan Premium Country Sweden Device OnePlus Nord Operating System Android 11 Browser Chrome, Brave   My Question or Issue I've seen other topics here about shared links not working an...

muwaffaq

Casual Listener

44142 Views

97 replies

20 likes

Android
Share links
  • 44142 Views
  • 97 replies
  • 20 likes

Playback pauses immediately using Spotify Connect on Samsung Multiroom Speakers (WAM351/551/751)

Plan - Premium (Family)Country - Norway DeviceSamsung S5, S9+, S21 Ultra, PC, one iphoneOperating System(iOS version unknown (visiting friend), Android Oreo, Windows 10,etc.) My Question or IssuePlayback immediately pauses when using/casting to Spoti...

Casual Listener

Plan - Premium (Family) Country - Norway   Device Samsung S5, S9+, S21 Ultra, PC, one iphone Operating System (iOS version unknown (visiting friend), Android Oreo, Windows 10,etc...

medicalpartisan

Regular

1502 Views

8 replies

1 likes

multiroom
playback pauses
Samsung
WAM
  • 1502 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify Bluetooth Transmission

After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song lagged 1-1.5 seconds. I chcked my wireless earphone i...

Newbie

After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song la...

Alex

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Lyrics" not available for any song in my account

PlanPremiumCountryIndiaDeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueI'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium Family, I've tried clearing the cache/data and also re-installed it multiple...

Casual Listener

Plan Premium Country India Device OnePlus 6 Operating System Android 11   My Question or Issue I'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium ...

Yordan

Moderator

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Add Album to Playlist" has disappeared.

PlanPremiumCountryUnited StatesDevice(Galaxy Note 9)Operating System(Android 10) My Question or IssueThe "Add Album to Playlist" under the 'three dot' banner is not showing for me. Any thoughts?

Newbie

  Plan Premium Country United States Device (Galaxy Note 9) Operating System (Android 10)   My Question or Issue The "Add Album to Playlist" under the 'three dot' banner is not s...

Jeremy

Spotify Legend

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play songs Android

PlanFree DevicePixel 4XLOperating SystemAndroid 12 My Question or Issue Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alternate between Free and Paid from time to time. The issue is that I can not play my music by so...

Newbie

  Plan Free   Device Pixel 4XL Operating System Android 12   My Question or Issue   Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alte...

Dian

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Enhance

PlanFree/PremiumPremium DeviceGalaxy s20Operating SystemAndroid auto mostly My Question or IssueMy enhance button is gone. 100% gone. No redownload, clear cache. Nothing will being it back. Did spotify delete this.

Regular

  Plan Free/Premium Premium   Device Galaxy s20 Operating System Android auto mostly   My Question or Issue My enhance button is gone. 100% gone. No redownload, clear cache....

Dogdad12345

Regular

1101 Views

5 replies

1 likes

  • 1101 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution LG Tv app will suddenly not play any music

Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner). No errors appear on screen, tried different play...

Casual Listener

Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner...

bence002

Casual Listener

12559 Views

8 replies

1 likes

  • 12559 Views
  • 8 replies
  • 1 likes

Superuser Contribution Sick of Spotify playing ads at the start of podcasts

PlanPremiumCountryIrelandDeviceOnePlus 8TOperating SystemAndroid 12 My Question or IssueAs a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts I subscribe to. Even WORSE, they are always FOREIGN LANGUAGE ads.... NB They...

Music Fan

Plan Premium Country Ireland Device OnePlus 8T Operating System Android 12   My Question or Issue As a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts ...

scolu

Music Fan

880 Views

6 replies

0 likes

Ads-premium accounts
podcast
  • 880 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can't follow people I blocked before and there's no unblock option.

PlanPremiumCountryNew ZealandDeviceSamsung A32Operating SystemAndroid My Question or IssueHi there, I tried to follow certain people but realised they were people I blocked in the past? But there is no block/unblock option there anymore. Can you help...

Visitor

Plan Premium Country New Zealand Device Samsung A32 Operating System Android   My Question or Issue Hi there,   I tried to follow certain people but realised they were people I ...

user-removed

Not applicable

1007 Views

2 replies

0 likes

blocked
unblock
  • 1007 Views
  • 2 replies
  • 0 likes

Not being able to delete downloaded playlists from Wear OS

Plan: PremiumCountry: BrazilDevice: Samsung Galaxy Watch 4 ClassicOS: Wear OS 3.2 Hi, I'm trying to delete some playlists that I downloaded some time ago by using the "Remove from Watch" option but it's not working. I saw some posts suggesting to rem...

Visitor

Plan: Premium Country: Brazil Device: Samsung Galaxy Watch 4 Classic OS: Wear OS 3.2   Hi,   I'm trying to delete some playlists that I downloaded some time ago by using the "Remove ...

370 Views

0 replies

0 likes

  • 370 Views
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  • 0 likes

Superuser Contribution Why do songs I'm my Playlist that I create keep showing up in the up next section??? And how do fix

I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whenever I check the up next section the same songs sh...

Casual Listener

I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whe...

Alex

Spotify Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution SOME songs not downloading

PlanPremiumCountryIreland DeviceSony Xperia X compactOperating SystemAndroid Oreo My Question or IssueOnly some songs will not download. WiFi is on and plenty of free storage space on the phone. See screenshot

Casual Listener

Plan Premium Country Ireland  Device Sony Xperia X compact Operating System Android Oreo   My Question or Issue Only some songs will not download.  WiFi is on and plent...

Yordan

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded podcasts won't play

I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens.Yes, music plays just fine offline.Yes, I am trying t...

Newbie

I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens. ...

CHEEDWEED

Visitor

9668 Views

6 replies

0 likes

  • 9668 Views
  • 6 replies
  • 0 likes