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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376219 Views

541 replies

34 likes

Account
Free
  • 376219 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
  • 0 replies
  • 7 likes

Can't share tracks

Can't share tracks, if I click on the 3 dots on the side of the track then click on share it's just loading then the reload arrow appears to try to load up again but whit out luck, I have tried to reinstall the app, log out, change from wifi to the p...

Newbie

Can't share tracks, if I click on the 3 dots on the side of the track then click on share it's just loading then the reload arrow appears to try to load up again but whit out luck, I have tried to re...

kaworu_bloodpaw

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung S20 play music itself randomly

PlanPremiumCountryFranceDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueHello, Please excuse me in advance but for such a long description, I will use a translator to convert French. I am having a problem since I bought my Sams...

Casual Listener

Plan Premium Country France Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue Hello,   Please excuse me in advance but for such a long description, I ...

BRM2

Visitor

13091 Views

10 replies

1 likes

  • 13091 Views
  • 10 replies
  • 1 likes

I can't share lyrics

I use a Xiaomi Redmi note 8 phone, and I've reinstalled Spotify more than once, and i still can't share lyrics

Newbie

I use a Xiaomi Redmi note 8 phone, and I've reinstalled Spotify more than once, and i still can't share lyrics

kaworu_bloodpaw

Roadie

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Couldn't scroll the bar to rewind the song

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Visitor

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Vasil

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nao consigo entrar no plano familiar

Quando aceito o convite pra entrar no grupo familiar aparece uma mensagem que so pode entrar uma vez a cada 12 meses

Newbie

Quando aceito o convite pra entrar no grupo familiar aparece uma mensagem que so pode entrar uma vez a cada 12 meses

Dian

Spotify Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Can't share songs

My plan is the coolest.I'm on premium.Android, SA71.Brazil. Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arrow appears, so I can retry it, but I can't click on the options right belo...

Casual Listener

My plan is the coolest. I'm on premium. Android, SA71. Brazil.     Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arr...

ertekcansu

Newbie

1031 Views

7 replies

3 likes

It was never about the songs
Loading Screen
loading where Jesus's nemesis resides
nightmare loading
Share crash
share music
UNABLE TO SHARE MUSIC
  • 1031 Views
  • 7 replies
  • 3 likes

Why when I press "Play Next Song" button, it deletes the whole queue?

Hello, I have a problem with Spotify that never happened to me and it started happening like two weeks back. Whenever I listen to music on Spotify, then turn off Spotify and after like 2 hours I turn on Spotify again, the last song that played when I...

Newbie

Hello, I have a problem with Spotify that never happened to me and it started happening like two weeks back. Whenever I listen to music on Spotify, then turn off Spotify and after like 2 hours I turn...

kaworu_bloodpaw

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution EQ turns off by itself

PlanPremiumCountryArgentinaDeviceRedmi 4AOperating SystemAndroid 7.1.2Good morning, I have the following problem: The EQ turns itself off. The app works normally but when you change songs, it deactivates. When entering the EQ screen it is activated a...

Newbie

Plan Premium Country Argentina Device Redmi 4A Operating System Android  7.1.2 Good morning, I have the following problem: The EQ turns itself off. The app works normally but when you ch...

OscarDC

Moderator

553 Views

2 replies

0 likes

eq
turns off
  • 553 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs only playing for 1 second

PlanPremiumCountryUKDeviceHuawei P30Operating SystemAndroid 10 / Android Auto My Question or IssueI'm using Spotify via Android Auto.I can use the GUI to select a song and it will play back fine.However if I use Google Assistant via Android Auto to s...

Casual Listener

Plan Premium Country UK Device Huawei P30 Operating System Android 10 / Android Auto   My Question or Issue I'm using Spotify via Android Auto. I can use the GUI to select a so...

kaworu_bloodpaw

Roadie

2930 Views

6 replies

0 likes

Android 10
android auto
  • 2930 Views
  • 6 replies
  • 0 likes

Superuser Contribution Açtığım müzik ile müziğin resmi eşleşmiyor

Örnek veriyorum Ahmet Kaya müziği açtığımda müziğin arkasında Müslüm Gürses fotoğrafı oluyor

Visitor

Örnek veriyorum Ahmet Kaya müziği açtığımda müziğin arkasında Müslüm Gürses fotoğrafı oluyor

Lyubka

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please can you deleted ALL my shows and podcasts

I want to deleted all my shows and podcasts but I can't because I'm on a phone, please can you do it for me?

Visitor

I want to deleted all my shows and podcasts but I can't because I'm on a phone, please can you do it for me?

ValVerdian

Newbie

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded songs only appear when I like the album 🙃

Yeah this has been going on for over a month now, I think with a recent update (and yes I have updated it since) but it's really getting annoying now as someone who listens to a lot of music.   

Casual Listener

Yeah this has been going on for over a month now, I think with a recent update (and yes I have updated it since) but it's really getting annoying now as someone who listens to a lot of music.  ...

Haydn22

Casual Listener

353 Views

2 replies

0 likes

  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Gift card pin is not working.

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Visitor

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Lyubka

Moderator

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like music and follow artist

HelloIm can't like music and follow artist in my spotify appI have updated the app several times, but it has not changed

Visitor

Hello Im can't like music and follow artist in my spotify app I have updated the app several times, but it has not changed

Lyubka

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song greyed out in my liked songs

The song is from y local files. It does play nirmally for a while before being greyed out. when I click on it, it says song is not avilable on your device.

Visitor

The song is from y local files. It does play nirmally for a while before being greyed out. when I click on it, it says song is not avilable on your device.

Yordan

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution my phone app is down

my phone app is down.  Can someone help?

Visitor

my phone app is down.  Can someone help?

OscarDC

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

How to turn off recommended songs intertwined in my personal playlist

PremiumFree/PremiumUSADesktop and Samsung Galaxy Note20 Ultra 5G(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10 and Android 13(iOS 10, Android Oreo, Windows 10,etc.)This morning, Jan. 15, 2023, when I went to listen to my personal playl...

Casual Listener

Premium Free/Premium USA Desktop and Samsung Galaxy Note20 Ultra 5G (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10 and Android 13 (iOS 10, Android Oreo, Windows 10,etc.) T...

DazzlinDarlene

Casual Listener

614 Views

2 replies

1 likes

  • 614 Views
  • 2 replies
  • 1 likes

Superuser Contribution Group Sessions missing two main features after most recent update

PlanPremiumCountryNetherlands DeviceOnePlus 5TOperating SystemAndroid 10 My Question or IssueAfter the most recent update, you can no longer seem to scan a code to join someone's group session. You can also no longer choose if you want to play on the...

Casual Listener

Plan Premium Country Netherlands   Device OnePlus 5T Operating System Android 10   My Question or Issue After the most recent update, you can no longer seem to scan a code to joi...

misterblokhead

Visitor

9941 Views

17 replies

9 likes

  • 9941 Views
  • 17 replies
  • 9 likes