Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194840 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536152 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439766 Views
565 replies
37 likes
I upgraded to Spotify premium yesterday, and I'm unable to see the canvas feature.
I upgraded to Spotify premium yesterday, and I'm unable to see the canvas feature.
Community Legend
853 Views
1 replies
0 likes
actually android app shows update payment error :" premium paused your last payment didn't work ".even though my spouse paid for it! I uninstalled and reinstalled it but still doesn't work!by chance one time it opened! I am pretty sure that it is Spo...
actually android app shows update payment error : " premium paused your last payment didn't work ". even though my spouse paid for it! I uninstalled and reinstalled it but still doesn't work! by c...
Community Legend
269 Views
1 replies
0 likes
I share my premium account with my partner. On my phone I can search within a podcast show using the "find in this show" bar at the top. My partner's phone used to have this as well but it has disappeared. She still has the search function in playlis...
I share my premium account with my partner. On my phone I can search within a podcast show using the "find in this show" bar at the top. My partner's phone used to have this as well but it has disapp...
Spotify Legend
961 Views
1 replies
0 likes
So I have 2 android phones on which I'm listening to Spotify. But for certain playlists, mainly a few Your Mixes, there is a difference with the duration with the songs, for example: Flashlight - Jessie J is 2 minutes 57 seconds on one phone and 3 mi...
So I have 2 android phones on which I'm listening to Spotify. But for certain playlists, mainly a few Your Mixes, there is a difference with the duration with the songs, for example: Flashlight - Jes...
Community Legend
550 Views
1 replies
0 likes
J'ai environ un peu plus de 10.000 titres dans chansons aimées. Et quand je clic dessus rien ne ce passe .pourtant tout mes autres dossier ça fonctionne .que dois-je faire. Merci d'avance
J'ai environ un peu plus de 10.000 titres dans chansons aimées. Et quand je clic dessus rien ne ce passe .pourtant tout mes autres dossier ça fonctionne .que dois-je faire. Merci d'avance
Spotify Legend
308 Views
1 replies
0 likes
Haluan tietoa miten voin estää Spotifyn lisäämistä gigoja ohjelmaan kun esimerkiksi monessa muussa palvelussa on mahdollista saada valita mihin gigatavut siirretään
Haluan tietoa miten voin estää Spotifyn lisäämistä gigoja ohjelmaan kun esimerkiksi monessa muussa palvelussa on mahdollista saada valita mihin gigatavut siirretään
Moderator
291 Views
1 replies
0 likes
I clicked on it and there were lots of playlists but then I closed it without listening and now can't find them anywhere
I clicked on it and there were lots of playlists but then I closed it without listening and now can't find them anywhere
Moderator
295 Views
1 replies
1 likes
i click to add a song to a playlist and there's a short notification that the song is successfully added, then I can't see it in the playlist
i click to add a song to a playlist and there's a short notification that the song is successfully added, then I can't see it in the playlist
Moderator
312 Views
1 replies
0 likes
spotify error doesn't work and it says you are offline even though my package data is on
spotify error doesn't work and it says you are offline even though my package data is on
Moderator
442 Views
1 replies
0 likes
spotify error doesn't work and it says you are offline even though my package data is on
spotify error doesn't work and it says you are offline even though my package data is on
Moderator
288 Views
1 replies
0 likes
I upgraded my phone (Oneplus Nord lite 2) to oxygen 13 and my Spotify doesn't show up in the notification bar anymore. Any way to get it back or is this a phone problem?
I upgraded my phone (Oneplus Nord lite 2) to oxygen 13 and my Spotify doesn't show up in the notification bar anymore. Any way to get it back or is this a phone problem?
Moderator
437 Views
1 replies
0 likes
On the android version of Spotify in the liked sings tab, the categories overlap making it hard to see which category you are picking
On the android version of Spotify in the liked sings tab, the categories overlap making it hard to see which category you are picking
Moderator
314 Views
1 replies
0 likes
i want to one song repeatbut whenever i click next song buttonsetting is changed(to all song repeat)
i want to one song repeat but whenever i click next song button setting is changed(to all song repeat)
Moderator
354 Views
1 replies
0 likes
有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。解決法を教えて下さい。
有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。 解決法を教えて下さい。
Moderator
1722 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(Samsung Galaxy Note20 Ultra)Operating System(Android 13) My Question or Issue This issue started about 1 or 2 weeks ago. After a period of time goes by where I have not used the Spotify app (think like going to sleep th...
Plan Premium Country Canada Device (Samsung Galaxy Note20 Ultra) Operating System (Android 13) My Question or Issue This issue started about 1 or 2 weeks ago. After...
Moderator
1352 Views
2 replies
0 likes
PlanPremiumCountryEgyptDeviceSamsung A 23Operating SystemAndroid 13 My Question or IssueMy liked songs and recently played playlists are supposed to be on my homepage but they are not, Instead I have two podcasts that I follow, help me this is annoyi...
Plan Premium Country Egypt Device Samsung A 23 Operating System Android 13 My Question or Issue My liked songs and recently played playlists are supposed to be on my homepage but the...
293 Views
0 replies
0 likes
PlanPremiumCountryUK Operating SystemAndroid My Question or IssueAs per other post Spotify need to implement a wifi streaming only option. ios and some android OSs (one plus) allow controlling apps internet access via settings (see attachments). Howe...
Plan Premium Country UK Operating System Android My Question or Issue As per other post Spotify need to implement a wifi streaming only option. ios and some an...
Casual Listener
1214 Views
2 replies
1 likes
I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I am connected) and when I reconnect, the playback qu...
I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I ...
Moderator
488 Views
1 replies
0 likes
Songs play 20 seconds and then move to next. Logged out, restarted phone, uninstalled and reinstalled app
Songs play 20 seconds and then move to next. Logged out, restarted phone, uninstalled and reinstalled app
Roadie
1301 Views
1 replies
0 likes
When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the left that goes to previous song.
When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the ...
Moderator
286 Views
1 replies
0 likes
