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Some downloaded songs don't play in offline mode

Some downloaded songs don't play in offline mode

Some downloaded songs and podcasts can't be played when offline. The player just stops without skipping them
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1 Reply

Hi there,

 

Thanks for reaching out. We have an Ongoing issue thread about problems with offline music. Check it out and see if it matches the behaviour you have. If not, could you please provide us the following:

  • What devices are affected? Is this on all devices or only on specific one(s)? 
  • When did this start happening?
  • Does this affect all downloaded music sporadically or are only specifc songs consistently affected
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.


 

JoanModerator
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