Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
213137 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
564958 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
465859 Views
577 replies
39 likes
PlanPremiumCountryU.K.DeviceSamsung S20feOperating SystemAndroidI deleted some tracks from my main playlist yesterday. Today I played that playlist and it still played the deleted tracks, dispite them no longer being on the playlist. I cleared the ca...
Plan Premium Country U.K. Device Samsung S20fe Operating System Android I deleted some tracks from my main playlist yesterday. Today I played that playlist and it still played the deleted tra...
Music Fan
2135 Views
8 replies
0 likes
I can´t add one specific mp3 local file in my android phone to any playlist. The three dots button only shows a menu with one only option to check the music as favorite. My phone is a Motorola Edge 30. Spotify app is at version 8.8.36.522 What can do...
I can´t add one specific mp3 local file in my android phone to any playlist. The three dots button only shows a menu with one only option to check the music as favorite. My phone...
Moderator
385 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 4 XLOperating SystemAndroid 11 My Question or IssueSo connecting to my car stereo via bluetooth works, the audio plays fine, volume controls work fine. However, it no longer has track info on the screen in the c...
Plan Premium Country UK Device Google Pixel 4 XL Operating System Android 11 My Question or Issue So connecting to my car stereo via bluetooth works, the audio plays fine, volume con...
Visitor
2421 Views
11 replies
0 likes
PlanPremiumCountryUSADeviceS22 UltraOperating SystemAndroid 13 My Question or IssueI am having miltiple issues using groups sessions. I have tried reinstalling spotify and multiple devices when my screen broke and phone was in the shop. Problems pers...
Plan Premium Country USA Device S22 Ultra Operating System Android 13 My Question or Issue I am having miltiple issues using groups sessions. I have tried reinstalling spotify and mu...
Moderator
611 Views
1 replies
0 likes
I don't know where to find the new feature dj spotify on my android
I don't know where to find the new feature dj spotify on my android
Newbie
7354 Views
10 replies
0 likes
Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the play bottom and even turn the volume up on it own....
Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the...
Moderator
661 Views
1 replies
0 likes
PlanPremiumUnited States DevicePixel 3, 2020 Audi When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" ordering. I propose adding a global Android Auto specific setting to configu...
Plan Premium United States Device Pixel 3, 2020 Audi When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" o...
Spotify Legend
3289 Views
3 replies
1 likes
I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I connected my new phone to my existing Gear S3, I had to "switch" the ...
I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I ...
Visitor
1112 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevice(Samsung Galaxy S21+)Operating System(Android 13) My Question or IssueSo I just noticed this happening today when I was in the gym listening to spotify and going on tiktok between my exercises. Usually if I close out ...
Plan Premium Country Australia Device (Samsung Galaxy S21+) Operating System (Android 13) My Question or Issue So I just noticed this happening today when I was in the gym liste...
Casual Listener
4222 Views
2 replies
1 likes
Hello, for quite some time I have this issue and I am at a loss.I have a premium family account and several devices at home where we listen to Spotify regularly.I have some Alexa Echo devices as well as some Sonos speakers. When playing from the Sono...
Hello, for quite some time I have this issue and I am at a loss. I have a premium family account and several devices at home where we listen to Spotify regularly. I have some Alexa Echo de...
Spotify Legend
1139 Views
3 replies
1 likes
The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached.PlanPremiumCountry - Czech Republic Device(realme Operating System(Android 12) My Question or IssueHow do I actually turn it off?
The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached. Plan Premium Country - Czech Republic Device (realme 😎 Operating System ...
Spotify Legend
891 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy S23 ultra Operating SystemAndroid 13 My Question or IssueWhy can't Spotify identify my phones noise and notifications settings to let it detect that notifications are silenced, meaning it doesn't need to mute playback...
Plan Premium Country UK Device Galaxy S23 ultra Operating System Android 13 My Question or Issue Why can't Spotify identify my phones noise and notifications settings to let it...
Visitor
3481 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it today and immediately found that Spotify would not automatically switch to Car ...
Plan Premium Country USA Device Pixel 7 Operating System Android 13 My Question or Issue I recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it tod...
428 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am listening music. I watch video at twitter. Music is pausing. When video finished music i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am li...
Newbie
629 Views
1 replies
1 likes
My Question or Issue Since last update on android, podcasts dont show in LAST HEARED.only songs show there....how can i fix that?
My Question or Issue Since last update on android, podcasts dont show in LAST HEARED. only songs show there.... how can i fix that?
Moderator
623 Views
3 replies
1 likes
PlanPremiumCountry DeviceSamsung S22+Operating System My Question or IssueWhen I browse genres none has more than a couple of albums or playlists and none of the genres display the "Show More" button. I can search for specific albums, which are not d...
Plan Premium Country Device Samsung S22+ Operating System My Question or Issue When I browse genres none has more than a couple of albums or playlists and none of the genres di...
Regular
498 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceNexus 6p (I think)Operating SystemAndroid (idk version, definitely not the latest)My Question or IssueWhen I scroll in the Home page, I noticed that it will gently "snap" the content so that the top of a gallery will line up...
Plan Premium Country US Device Nexus 6p (I think) Operating System Android (idk version, definitely not the latest) My Question or Issue When I scroll in the Home page, I noticed that it wil...
Casual Listener
853 Views
2 replies
0 likes
PlanFree/PremiumCountry Mexico Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to play to Wonderboom speakers at the same time, same room, same ...
Plan Free/Premium Country Mexico Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or...
Casual Listener
5916 Views
2 replies
0 likes
Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able to listen to my music again. Are there any ways to ...
Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able...
Spotify Legend
979 Views
3 replies
0 likes
PlanPremiumCountry DeviceLG G6Operating SystemAndroid Pie My Question or IssueAccidentally hid a song in Liked Songs and now I can't listen it it, while I can't even change it back. (Version 8.5.57.1164)
Plan Premium Country Device LG G6 Operating System Android Pie My Question or Issue Accidentally hid a song in Liked Songs and now I can't listen it it, while I can't even cha...
Casual Listener
33903 Views
22 replies
1 likes
