Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387498 Views

545 replies

34 likes

Account
Free
  • 387498 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Bug - Interface gibberish

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB

Casual Listener

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default    Bug reappears when the locale is Chinese.     Devices: PC Androd IOS MacOS WEB

MihailY

Moderator

517 Views

3 replies

0 likes

  • 517 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs wont play.

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Casual Listener

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Joan

Moderator

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution I do not have access to some premium features on my android.

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to h...

Visitor

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop ap...

Vasil

Moderator

1608 Views

1 replies

0 likes

  • 1608 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume Level setting not changing in landscape orientation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22Operating SystemAndroid 13 OneUI 5.1 My Question or IssueWhen using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting. The dropdown opens and...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S22 Operating System Android 13 OneUI 5.1   My Question or Issue When using Spotify App on Android device in landscape orientation, i...

MihailY

Moderator

1119 Views

5 replies

0 likes

  • 1119 Views
  • 5 replies
  • 0 likes

Superuser Contribution can't log in it says something went wrong

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, use mobile data or wi-fi, give all the permissions, ...

Casual Listener

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, u...

TheFaruk

Casual Listener

924 Views

5 replies

1 likes

  • 924 Views
  • 5 replies
  • 1 likes

Superuser Contribution Music pauses on my speaker when I receive a notification from my laptop

PlanPremiumCountry DeviceRealmeOperating SystemAndroid and Windows 10 My Question or IssueI have a speaker to which 2 devices are connected. One is Android phone and the other is my laptop. When I play music from my Android phone on my speaker and I ...

Casual Listener

Plan Premium Country   Device Realme Operating System Android and Windows 10   My Question or Issue I have a speaker to which 2 devices are connected. One is Android phone and the...

johncramer02

Visitor

10195 Views

2 replies

1 likes

  • 10195 Views
  • 2 replies
  • 1 likes

Superuser Contribution My spotify is stuck at the premium offers page

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my cache, login in and out plus deleting the app and re ...

Visitor

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my ca...

AlejaR

Moderator

1628 Views

1 replies

0 likes

  • 1628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue not showing

Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played.But now the radio started playing and locked the queue button, which stops me to to see whic tracks are comei...

Visitor

Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played. But now the radio started playing and locked the queue b...

Joan

Moderator

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kan inte hämta appen

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Visitor

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Alex

Spotify Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuando estoy en una sesión grupal las canciones se retroceden unos segunos

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que se unen a la sesión, no al que la creo

Visitor

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que...

Alex

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashing after playing something for 1 second

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device also helps but only once, the problem comes back ag...

Casual Listener

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device ...

Lyubka

Moderator

407 Views

2 replies

0 likes

  • 407 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify plays only 2-3 songs of a playlist

PremiumUS Pixel 6a and also Android Auto My Question or Issue In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and plays only those songs instead of continuing down the playlist. This happens on the ...

Regular

Premium US   Pixel 6a and also Android Auto   My Question or Issue   In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and play...

Alex

Spotify Legend

3586 Views

11 replies

1 likes

  • 3586 Views
  • 11 replies
  • 1 likes

Can't close current playing song

When i play a song on android, i cant clear/close the current song.The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paused like the previous song. Is this normal?Im trying t...

Newbie

When i play a song on android, i cant clear/close the current song. The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paus...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stops playing tracks after few moments when screen is locked - android

Hey, Spotify will stop playing after 1 to let's say 30 seconds after screen is locked. Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstalled the app, have it permissions it needed for sound... deleted me...

Visitor

Hey,  Spotify will stop playing after 1 to let's say 30 seconds after screen is locked.  Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstall...

OscarDC

Moderator

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wiedergabe stoppt ständig

PlanPremiumCountryGermanyDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueHallo,ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone einfach stoppt. Um die Playlist weiter zu spielen, muss ich die App öffnen und...

Newbie

Plan Premium Country Germany Device LG G7 ThinQ Operating System Android 10   My Question or Issue Hallo, ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone ...

bobobibo

Newbie

50569 Views

21 replies

1 likes

  • 50569 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution Lyric Sharing button is disappeared

PlanPremiumCountryThailand DeviceSamsung Galaxy 21 UltraOperating SystemAndroid 11 My Question or IssueI ever had lyrics sharing button and ever shared on my ig 4-5 times but once I updated the application, it's gone. Please help to fix this. Thank y...

Casual Listener

Plan Premium Country Thailand   Device Samsung Galaxy 21 Ultra Operating System Android 11   My Question or Issue I ever had lyrics sharing button and ever shared on my ig 4-5 ti...

Alex

Spotify Legend

9554 Views

5 replies

0 likes

-
  • 9554 Views
  • 5 replies
  • 0 likes

Superuser Contribution The volume only works up to half.!?

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to click, agree and cancel. And I accidentally clicked ...

Newbie

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to c...

Eni

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes