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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375522 Views

541 replies

34 likes

Account
Free
  • 375522 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

  • 7532 Views
  • 0 replies
  • 7 likes

Superuser Contribution Why wont my Display change?

I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I signed out and in again but still nothing

Visitor

I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I sig...

Eni

Moderator

544 Views

3 replies

1 likes

  • 544 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify not working on wifi

Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck

Casual Listener

Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck    

OscarDC

Moderator

413 Views

2 replies

1 likes

  • 413 Views
  • 2 replies
  • 1 likes

Superuser Contribution Issues regarding lock screen image

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I have found to make this not happen is through turning...

Casual Listener

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I ha...

OscarDC

Moderator

2116 Views

1 replies

0 likes

  • 2116 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download music

PlanPremium duoÜlkeTürkiye CihazXiaomi resmi note 11sİşletim sistemiMIUI13 Sorum veya SorunumI can't download music

Visitor

  Plan Premium duo Ülke Türkiye  Cihaz Xiaomi resmi note 11s İşletim sistemi MIUI13   Sorum veya Sorunum I can't download music

Eni

Moderator

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current Device: This Phone. Can not switch to another device.

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone. Use your mobile device as a remote control. Start a remote group session", but nowhere does it offer the usual options for me to...

Casual Listener

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone.  Use your mobile device as a remote control.  Start a remote group ...

Lyubka

Moderator

595 Views

1 replies

0 likes

cast
  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution "this phone" no longer an option in devices menu

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after disconnecting Bluetooth, Spotify continues to appe...

Visitor

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after...

Alex

Spotify Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share button for lyrics is missing for IG Stories

PlanPremium CountryPhilippines DeviceSamsung Galaxy S8+ Operating SystemAndroid Pie My Question or IssueAs I've said in the title, I don't have the share lyrics feature on my android phone. I can't share specific lyrics on my IG Story, which I would ...

Newbie

Plan Premium   Country Philippines   Device Samsung Galaxy S8+   Operating System Android Pie   My Question or Issue As I've said in the title, I don't have the share...

Alex

Spotify Legend

36910 Views

7 replies

8 likes

lyrics
Mobile
  • 36910 Views
  • 7 replies
  • 8 likes

Solved!!Superuser Contribution Getting my artists in alphabetical order again

PlanPremiumCountry DeviceSamsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get my artists tab to be in alphabetical order for all the artists I have music saved from, like it was before the update...

Newbie

Plan Premium Country   Device Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I get my artists tab to be in alphabe...

Alex

Spotify Legend

33547 Views

47 replies

13 likes

Artists View
  • 33547 Views
  • 47 replies
  • 13 likes

Superuser Contribution Version 8.8.24.2 Crashing Android 13 when opening podcasts (Samsung Snapdragon 888)

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 13 My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music seems to be ok with limited testing. I am in the Alpha Testing group, this version ...

Regular

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra  Operating System Android 13   My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music...

66fasty

Visitor

1576 Views

7 replies

2 likes

Android
Android 13
Crash Android
Podcast Galaxy s21
Samsung S21 Ultra
  • 1576 Views
  • 7 replies
  • 2 likes

Superuser Contribution Likes doesn't work

Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device

Visitor

Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device

Lubibi

Visitor

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Personal Audio Files always opened by Spotify (w/out Permission) & Crashes

Premium/UK/Galaxy A50 Hi All, I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my downloads). Recently none of my downloaded audio files (excluding file...

Casual Listener

Premium/UK/Galaxy A50   Hi All,   I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my d...

dearprudence

Newbie

111239 Views

66 replies

15 likes

  • 111239 Views
  • 66 replies
  • 15 likes

Playlist from NFC tag

PlanPremiumCountryNetherlandsDeviceOneplus 7, Oneplus 6T, Samsung Galaxy Note 8Operating SystemAndroid 10 My Question or IssueHello everyone, I'm currently experiencing a problem, and have searched the web far and wide but haven't found an answer. Th...

Visitor

  Plan Premium Country Netherlands Device Oneplus 7, Oneplus 6T, Samsung Galaxy Note 8 Operating System Android 10   My Question or Issue Hello everyone,   I'm currently e...

Okiemute

Visitor

18721 Views

5 replies

3 likes

Help
mobileapplication
NFC
  • 18721 Views
  • 5 replies
  • 3 likes

Superuser Contribution Liked songs won't play alphabetical every time

My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not play them in order each time I get in and out of m...

Casual Listener

My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not...

Davedt

Casual Listener

782 Views

6 replies

0 likes

  • 782 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify media player showing incorrect/ pervious track cover art.

Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 update with latest Google Security March patch. This ...

Casual Listener

Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 up...

Alex

Spotify Legend

530 Views

4 replies

0 likes

  • 530 Views
  • 4 replies
  • 0 likes

Démarrage en pleine nuit de l'application

L'application s'allume toute seule en pleine nuit

Visitor

L'application s'allume toute seule en pleine nuit

Bittencourt

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abo ausversehe gekündigt

28.03.2023 ausversehen gekündigt angemeldet mit ********@*********Bitte rückgängig machen

Newbie

28.03.2023 ausversehen gekündigt angemeldet mit ********@********* Bitte rückgängig machen

Lyubka

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Search Album by Artist

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Auto I'd love to select an artist by alphabetical search, then see a list of albums by that artist..... able to select and then play the album (better yet, even select a song from sa...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Auto   I'd love to select an artist by alphabetical search, then see a list of albums by that artist......

TomMurray_

Newbie

1395 Views

3 replies

15 likes

  • 1395 Views
  • 3 replies
  • 15 likes

Superuser Contribution no puedo escuchar canciones en el modo offline

al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción

Casual Listener

al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción

Dian

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't install Spotify on Google Pixel 7pro (device isn't compatible)

Plan: PremiumCountry: USADevice: Google Pixel 7 pro (256Gb)Operating System: Android ver 13 My Question or Issue:Spotify can't be installed on my new phone. When I am trying to download Spotify from Google Play Store I am getting an error message: ''...

Newbie

Plan: Premium Country: USA Device: Google Pixel 7 pro (256Gb) Operating System: Android ver 13  My Question or Issue: Spotify can't be installed on my new phone. When I am ...

Eni

Moderator

5364 Views

1 replies

2 likes

device isn't compatible
Google Pixel
google pixel 7 pro
  • 5364 Views
  • 1 replies
  • 2 likes