Volume is changing from song to song

[New user]

I've tried to enable normalizing the music volume, but it still persists when I minimize the app or lock my phone screen. It starts occurring a few weeks ago. My application is the latest version.

[Lyubka]

Hey there,

Thank you for reaching out here in the Community.

Could you please test this with a different account? If a family member has a Spotify account, it'd be great to ask them to log in on your device to see if they'll be able to reproduce it. This will help us understand if it's account related or not.

It's also a good idea to check with a different network connection to see if it makes any difference. In case you don't have another one available, you can use a mobile data hotspot to test it.

If the issue persists, we'd recommend reinstalling your Spotify with the steps in this article. This usually tends to solve issues with the app's performance and it'll make sure that any corrupted files from previous installations files are removed.

Hope this helps. If you need anything else, the Community is here for you 🙂