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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193947 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193947 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535157 Views

78 replies

3 likes

  • 535157 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438277 Views

565 replies

37 likes

Account
Free
  • 438277 Views
  • 565 replies
  • 37 likes

Music volume extremely loud after finishing a call

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 13 My Question or IssueWhen I finish a phone call or unpause the music or do anything really that starts playing Spotify music again, the volume is EXTREMELY loud and not matching the...

Newbie

  Plan Premium Country USA   Device Google Pixel 6a Operating System Android 13   My Question or Issue When I finish a phone call or unpause the music or do anything really...

510 Views

0 replies

2 likes

  • 510 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Can't sort playlists

PlanPremiumCountryGermanyDeviceSamsung Note 10 plusOperating SystemAndroid 11 My Question or IssueI simply want to sort my playlist to recently added and not added first, but since the last update i cannot find this information, i've been trying to f...

Regular

Plan Premium Country Germany Device Samsung Note 10 plus Operating System Android 11   My Question or Issue I simply want to sort my playlist to recently added and not added first, but...

dirtybongwater

Newbie

32852 Views

17 replies

2 likes

  • 32852 Views
  • 17 replies
  • 2 likes

Superuser Contribution How unlink phone and computer

PlanPremiumCountryUSADevice Samsung GalaxyMy Question or IssueHow do I unlink my phone app from what is playing on my laptop? Spotify isn't even open on my phone and it takes over everything. Volume, notifications, running in background, etc. If I la...

Visitor

Plan Premium Country USA Device  Samsung Galaxy My Question or Issue How do I unlink my phone app from what is playing on my laptop? Spotify isn't even open on my phone and it takes o...

HoxMemeplex

Newbie

1962 Views

2 replies

0 likes

  • 1962 Views
  • 2 replies
  • 0 likes

[Android] Add to/ Remove from multiple playlists in one go like on iOS

PlanPremiumCountryPolandDeviceHuawei p20 proOperating SystemAndroid My Question or IssueI've noticed on iOS (ver. 8.8.54.544) the "Add to playlist" button works differently than the one on Android (ver. 8.8.54.481 - which I don't know why it's older ...

Regular

Plan Premium Country Poland Device Huawei p20 pro Operating System Android   My Question or Issue I've noticed on iOS (ver. 8.8.54.544) the "Add to playlist" button works differently t...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Superuser Contribution I don't have an autoplay button

 PlanPremiumCountryTurkeyDeviceSamsung Galaxy A30sOperating SystemAndroid 11 My Question or IssueI want to disable autoplay of songs, but I don't have this button in Playback. How can I fix this?

Newbie

  Plan Premium Country Turkey Device Samsung Galaxy A30s Operating System Android 11   My Question or Issue I want to disable autoplay of songs, but I don't have this button in Playba...

Lyubka

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Android Auto não funciona offline

PlanPremiumCountry BrasilDevice(ASUS - Zenfone go)Operating System(Android 5.1) My Question or Issue Recentemente atualizei meu aplicativo para a versão 8.4.84.874, e não consigo mais acessar minha lista de músicas e playlists salvas offline pelo and...

Casual Listener

Plan Premium Country  Brasil Device (ASUS - Zenfone go) Operating System (Android 5.1)   My Question or Issue  Recentemente atualizei meu aplicativo para a versão 8.4.84.874,...

ney31337

Casual Listener

3229 Views

11 replies

0 likes

  • 3229 Views
  • 11 replies
  • 0 likes

Spotify EXIT

On previous Spotify versions, there was actually an exit. Now the only way to completely stop Spotify is to force stop it, or restart android. I left a review on the Android App play store that this was completely unacceptable, and I will continue to...

Visitor

On previous Spotify versions, there was actually an exit. Now the only way to completely stop Spotify is to force stop it, or restart android. I left a review on the Android App play store that this ...

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
  • 0 likes

Default Screens when opening Spotify

Recently (perhaps around June?), I noticed that when opening spotify on my mobile, the default load screen is either the new/suggested artists home page if I am online, or the black "you are offline" message. Previously, opening Spotify would launch ...

Casual Listener

Recently (perhaps around June?), I noticed that when opening spotify on my mobile, the default load screen is either the new/suggested artists home page if I am online, or the black "you are offline"...

Fuller1754

Newbie

4459 Views

5 replies

9 likes

  • 4459 Views
  • 5 replies
  • 9 likes

Superuser Contribution the mobile Spotify app automatically loads itself AND starts playing -- e

Spotify app on my android phone starts playing music anytime bluetooth is opened even over other apps. There doesn't seem to be a way to stop it. Can I stop it from running in the background when I have not opened the app? Or do I have to delete it?

Casual Listener

Spotify app on my android phone starts playing music anytime bluetooth is opened even over other apps. There doesn't seem to be a way to stop it. Can I stop it from running in the background when I h...

BentNotBroken

Casual Listener

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Superuser Contribution Streaming gets interrupted. Why do have to suffer constant interruptions to my streaming? Every 5 mi

PlanFree/PremiumCountryDSwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9My Question or IssueStreaming gets interrupted.Why do have to suffer constant inte...

Newbie

Plan Free/Premium Country DSweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 My Que...

Joan

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps moving my offline files from my SD card to my internal storage

PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...

Roadie

  Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11   My Question or Issue I tell Spotify to download my offline songs to my SD card.  It does ...

argh93839

Newbie

3876 Views

9 replies

3 likes

  • 3876 Views
  • 9 replies
  • 3 likes

UI elements and text very small on a tablet

PlanPremiumDeviceSamsung Galaxy Tab Pro 8.4 (SM-T320)Operating System Android 7.1.2 My Question or IssueSince last few updates UI elements and text on my tablet became very small. Now they are in fact smaller than on my phone (see below) with a lot o...

Regular

Plan Premium Device Samsung Galaxy Tab Pro 8.4 (SM-T320) Operating System  Android 7.1.2   My Question or Issue Since last few updates UI elements and text on my tablet became very ...

rushlife

Casual Listener

3114 Views

3 replies

1 likes

UI scaling
  • 3114 Views
  • 3 replies
  • 1 likes

Superuser Contribution put icon on my homescreen

I recently re-downloaded the app, but the icon doesn't appear on my homescreen

Visitor

I recently re-downloaded the app, but the icon doesn't appear on my homescreen

Alex

Spotify Legend

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How do I undo a romoved song from an artist

I accidentally removed a good song from an artist's playlist and I want to keep listening to it but I don't know how to undo what I removed

Casual Listener

I accidentally removed a good song from an artist's playlist and I want to keep listening to it but I don't know how to undo what I removed

Alex

Spotify Legend

1782 Views

3 replies

0 likes

  • 1782 Views
  • 3 replies
  • 0 likes

Can´t log-in

Hi,SInce yesterday i´m not able to log-in to Spotify on my phone. I deleted and re-downloaded the app twice, restart my phone, but still nothing works. I use my phone 2 years now and i didn´t have an issue until now. Although it works perfectly on PC...

Visitor

Hi, SInce yesterday i´m not able to log-in to Spotify on my phone. I deleted and re-downloaded the app twice, restart my phone, but still nothing works. I use my phone 2 years now and i didn´t have ...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't recognize Android phone under devices

Hi all,I could use some help getting Spotify on a Samsung s20fe to control an Alexa speaker. On my phone in the Spotify app, I can see all our devices for playing songs (Echo Dot, computer etc.) However, on my son's phone (a Samsung s20fe), none of t...

Newbie

Hi all, I could use some help getting Spotify on a Samsung s20fe to control an Alexa speaker.    On my phone in the Spotify app, I can see all our devices for playing songs (Echo Dot, co...

Dian

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Improve quality of existing downloads" removes access to existing downloads immediately

Plan Premium Country USA/UK Device Fairphone 3+ Operating System Android 13 My Question or Issue "Improve quality of existing downloads" removes access to existing downloads immediately, even if there is no WiFi connection. My assumption was that it ...

Newbie

 Plan  Premium  Country  USA/UK  Device  Fairphone 3+  Operating System  Android 13    My Question or Issue  "Improve quality of existing down...

Dian

Spotify Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics bug

I found a bug where when I share lyrics on spotify the distance between one lyric and another becomes too far.

Casual Listener

I found a bug where when I share lyrics on spotify the distance between one lyric and another becomes too far.

Dian

Spotify Legend

800 Views

2 replies

2 likes

  • 800 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify Keeps Enhancing One of My Playlists

Plan Premium Country USA Device Samsung A52 Operating System Android Tiramisu My Question or Issue Spotify keeps automatically enhancing one of my playlists. The others are unaffected. I can unenhance it in the desktop app, but on my phone the enhanc...

Newbie

Plan   Premium   Country   USA   Device   Samsung A52   Operating System   Android Tiramisu       My Question or Issue   Spo...

Dian

Spotify Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Watch 4 battery drain

PlanPremiumCountryUKDeviceSamsung Galaxy Watch 4Operating SystemWear OS My Question or IssueI've noticed that the Spotify app is punishing the battery - I can provide more information/screenshots however I'd be very surprised if I can manage a half m...

Music Fan

Plan Premium Country UK Device Samsung Galaxy Watch 4 Operating System Wear OS   My Question or Issue I've noticed that the Spotify app is punishing the battery - I can provide more in...

Ray5

Newbie

6188 Views

10 replies

2 likes

Samsung
samsung watch
samsung watch 4
watch 4
Wear OS
  • 6188 Views
  • 10 replies
  • 2 likes