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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4806 Views

0 replies

6 likes

  • 4806 Views
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  • 6 likes

Superuser Contribution All genres in search function display very limited selection of albums and playlists etc

PlanPremiumCountry DeviceSamsung S22+Operating System My Question or IssueWhen I browse genres none has more than a couple of albums or playlists and none of the genres display the "Show More" button. I can search for specific albums, which are not d...

Regular

Plan Premium Country   Device Samsung S22+ Operating System   My Question or Issue When I browse genres none has more than a couple of albums or playlists and none of the genres di...

djannih

Regular

350 Views

2 replies

0 likes

  • 350 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Disable Snapping to Top of Screen when Scrolling in Home

PlanPremiumCountryUSDeviceNexus 6p (I think)Operating SystemAndroid (idk version, definitely not the latest)My Question or IssueWhen I scroll in the Home page, I noticed that it will gently "snap" the content so that the top of a gallery will line up...

Casual Listener

Plan Premium Country US Device Nexus 6p (I think) Operating System Android (idk version, definitely not the latest) My Question or Issue When I scroll in the Home page, I noticed that it wil...

Awelotta

Casual Listener

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Two speakers

PlanFree/PremiumCountry Mexico Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to play to Wonderboom speakers at the same time, same room, same ...

Casual Listener

Plan Free/Premium Country Mexico   Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

ID25687434

Casual Listener

5111 Views

2 replies

0 likes

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  • 0 likes

Superuser Contribution I keep having other people's devices start playing music on my phone.

Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able to listen to my music again. Are there any ways to ...

Visitor

Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able...

Alex

Spotify Legend

716 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Unplayable hidden songs (can't unhide them)

PlanPremiumCountry DeviceLG G6Operating SystemAndroid Pie My Question or IssueAccidentally hid a song in Liked Songs and now I can't listen it it, while I can't even change it back. (Version 8.5.57.1164)

Casual Listener

Plan Premium Country   Device LG G6 Operating System Android Pie   My Question or Issue Accidentally hid a song in Liked Songs and now I can't listen it it, while I can't even cha...

AnimeEiba

Casual Listener

28319 Views

22 replies

1 likes

  • 28319 Views
  • 22 replies
  • 1 likes

Superuser Contribution Ranking change in mixtape causes playback confusion

PlanPremiumCountryGermanyDevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueI was listening to my mixtape 5 (~metal) on one day for a while, stopped playback and did not use spotify until a day later, when i continued playback on the sam...

Newbie

Plan Premium Country Germany Device Pixel 6 Pro Operating System Android 13   My Question or Issue I was listening to my mixtape 5 (~metal) on one day for a while, stopped playback and...

Lyubka

Moderator

273 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I want to save my music to my sd card

sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file manager there is no music on it thanks

Visitor

sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file m...

audngnbamzhd2673833

Casual Listener

1431 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Google Home play song from Spotify for less than 10 seconds and stopped with no reason

Google Home play song from Spotify for less than 10 seconds and stopped with no reasonPlanPremiumCountryThailandDeviceGoogle HomeOperating SystemAndroid Issue

Casual Listener

Google Home play song from Spotify for less than 10 seconds and stopped with no reason Plan Premium Country Thailand Device Google Home Operating System Android   Issue  

Alex

Spotify Legend

313 Views

1 replies

0 likes

On going issue
  • 313 Views
  • 1 replies
  • 0 likes

Poor audio quality and they do not solve this problem

PlanPremiumCountryArgentinaDevice(Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310)Operating System(Android 10, Android 11, Android 12, MIUI 13, Windows 10) My Question or IssueI have been writing to you in the community...

Gig Goer

Plan Premium Country Argentina Device (Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310) Operating System (Android 10, Android 11, Android 12, MIUI 13, Windows 10...

660 Views

0 replies

0 likes

Premium
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Solved!!Superuser Contribution Liked Songs Playlist doe not Load with Google Built-in

PlanPremiumCountrySwitzerlandDeviceMotorola Edge 30 Ultra (Android 12)Renault Megane E-Tech (Android 10 Google built in) My Question or IssueMy "Liked Songs" Playlist don't get loaded in the Car.Android Built in is Android 10, Appversion of Spotify i...

Casual Listener

Plan Premium Country Switzerland Device Motorola Edge 30 Ultra (Android 12) Renault Megane E-Tech (Android 10 Google built in)   My Question or Issue My "Liked Songs" Playlist don't get...

Elerios

Casual Listener

909 Views

6 replies

0 likes

Android Automotive
Google built-in
Megane E-Tech
Renault
  • 909 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Can't like anymore song on my mobile

PlanPremiumCountryFranceOperating SystemAndroid My Question or IssueI'm not able to had song to my liked title from my phone although my playlist has around 1000 title Moreover I can still like them from my pc wich had them to liked title but they st...

Casual Listener

  Plan Premium Country France Operating System Android   My Question or Issue I'm not able to had song to my liked title from my phone although my playlist has around 1000 title&nb...

NikolaiAusBromberg

Newbie

26872 Views

27 replies

4 likes

  • 26872 Views
  • 27 replies
  • 4 likes

Superuser Contribution Canvas Option

Canvas option is not showing on my phone (Samsung A30s) Please tell me solution or is my device not supported for canvas?.

Visitor

Canvas option is not showing on my phone (Samsung A30s) Please tell me solution or is my device not supported for canvas?.  

lvicho_l

Newbie

853 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Downloading 0 of 1 notification won't go away

PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid Pie My Question or Issue A notification keeps showing up saying "Downloading 0 of 1...." every time I connect to WiFi. It can't be dismissed and just won't go away. I'm also convinced this...

Newbie

Plan Premium Country UK Device Google Pixel Operating System Android Pie   My Question or Issue  A notification keeps showing up saying "Downloading 0 of 1...." every time I conne...

HereForThePods

Visitor

12939 Views

11 replies

19 likes

  • 12939 Views
  • 11 replies
  • 19 likes

Superuser Contribution Weird behavior while playing music

Hi. Since seveal days I have some problems with Spotify. At the moment a song is playing which is actually the next one in the playlist. But the player still shows the last played song at 3:53 of 4:33. It also happens that the player counts the time ...

Regular

Hi. Since seveal days I have some problems with Spotify. At the moment a song is playing which is actually the next one in the playlist. But the player still shows the last played song at 3:53 of 4:3...

MihailY

Moderator

1547 Views

14 replies

1 likes

  • 1547 Views
  • 14 replies
  • 1 likes

Superuser Contribution Music wont download

Dose anyone know why my music wint download. All the arrows appear nest to each song but thats all that happens?

Visitor

Dose anyone know why my music wint download. All the arrows appear nest to each song but thats all that happens?

Eni

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
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cannot find local files in Spotify

Hi I authorized the ACC to my local files for Spotify but I cannot find my local music's in Spotify. I remember earlier there was a playlist like local files in my library. But it's not possible for now. How to troubleshoot this? Thanks

Regular

Hi   I authorized the ACC to my local files for Spotify but I cannot find my local music's in Spotify.   I remember earlier there was a playlist like local files in my library. But it's...

Prague

Community Legend

859 Views

1 replies

1 likes

  • 859 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account Login

PlanPremiumCountryIndonesia, SEADevice(Xiaomi Redmi 10 2022)Operating System(Android 12) My Question or IssueHello, previously I logged in on a Samsung device with a Samsung Account and registered a premium account. But now I don't use Samsung device...

Visitor

Plan Premium Country Indonesia, SEA Device (Xiaomi Redmi 10 2022) Operating System (Android 12)   My Question or Issue Hello, previously I logged in on a Samsung device with a Samsung ...

Alex

Spotify Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
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Superuser Contribution Spotify App NO GLYPH issue

PlanPremiumCountryGerDeviceXiaomi Mi 10 ProOperating SystemAndroid 11 Miui 12.2.3 (CHN) My Question or IssueI want my icons back, I've reinstalled the app, cache clear, data clear and logged into another device but nothing helped.Other device being g...

Casual Listener

Plan Premium Country Ger Device Xiaomi Mi 10 Pro Operating System Android 11 Miui 12.2.3 (CHN)    My Question or Issue I want my icons back, I've reinstalled the app, cache clear,...

OscarDC

Moderator

3070 Views

3 replies

0 likes

app bug
app glitch
Icons
No glyph
play pause symbol broken
symbols issue
  • 3070 Views
  • 3 replies
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Superuser Contribution Can no longer sort playlists??

Premium PlanUS Samsung Galaxy s22 ultra I used to be able to click the little hamburger when in a playlist and choose how I want it sorted-- by title, by artist, by recently added. I used this feature ALL THE TIME because I have some giant playlists ...

Visitor

  Premium Plan US   Samsung Galaxy s22 ultra   I used to be able to click the little hamburger when in a playlist and choose how I want it sorted-- by title, by artist, by recent...

AlejaR

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no way to set Spotify to uae Wi-Fi only

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to set this app to use wifi only. People have been asking for it for ten year...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...

AlejaR

Moderator

709 Views

5 replies

0 likes

  • 709 Views
  • 5 replies
  • 0 likes