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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7071 Views

0 replies

7 likes

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Superuser Contribution It appears suddenly a song interrupting what I am playing. Pls help

Hello, on one account that I own I have some issues. I play a song and then after 10 seconds is suddenly interrupted by a song that I never listened. Reinstall and restart were already Please help

Visitor

Hello, on one account that I own I have some issues. I play a song and then after 10 seconds is suddenly interrupted by a song that I never listened. Reinstall and restart were already Please help

OscarDC

Moderator

196 Views

1 replies

0 likes

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Solved!!Superuser Contribution Controls for Pause/Next song gone from Notification bar

Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go. Recently (about a week ago) the controls to pause or skip to the next song have been gone from my notification bar, both when my phone is locked and whe...

Newbie

Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go.       Recently (about a week ago) the controls to pause or skip to the next song h...

faulknn

Casual Listener

9932 Views

24 replies

8 likes

Android
notification bar
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Solved!!Superuser Contribution daily playlists stuck on shuffle after closing and reopening the app

When selecting my daily or weekly playlists I am able to select any song on the list. However, when closing the app and reopening it, all of the playlists are now stuck on shuffle. I am not a premium member of Spotify. I've seen this issue many times...

Casual Listener

When selecting my daily or weekly playlists I am able to select any song on the list. However, when closing the app and reopening it, all of the playlists are now stuck on shuffle. I am not a premium...

warhead13

Casual Listener

516 Views

2 replies

0 likes

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Superuser Contribution Spotify crashed

For the last 3~5 days, spotify has been crashed, usually after playing 1 track. As you can see in the screenshot, the playlist is playing, but nothing is playing (I will clarify: after I went back to the application) 

Newbie

For the last 3~5 days, spotify has been crashed, usually after playing 1 track. As you can see in the screenshot, the playlist is playing, but nothing is playing (I will clarify: after I went back to...

AlejaR

Moderator

427 Views

1 replies

0 likes

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Superuser Contribution Volume changes in the middle of the songs in app

Using app on different android devices the volume changes automatically. Some times even a few times during the same song

Newbie

Using app on different android devices the volume changes automatically. Some times even a few times during the same song

AlejaR

Moderator

321 Views

1 replies

0 likes

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Superuser Contribution no me deja iniciar sesión desde mi movil y ya restablecí mi contraseña

Aparece que mi contraseña y correo no coinciden, sin embargo inicié sesión desde mi computadora y ahí no hubo problema, quiere decir que los datos sí coinciden, ya desinstalé la app en mi móvil y sigue apareciendo error.

Visitor

Aparece que mi contraseña y correo no coinciden, sin embargo inicié sesión desde mi computadora y ahí no hubo problema, quiere decir que los datos sí coinciden, ya desinstalé la app en mi móvil y sig...

AlejaR

Moderator

543 Views

1 replies

0 likes

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Superuser Contribution Won't open my account in app

Opens in web page says check connection when try open in app

Visitor

Opens in web page says check connection when try open in app

AlejaR

Moderator

272 Views

1 replies

0 likes

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Superuser Contribution Spotify stops playing when connected to car bluetooth

PlanPremiumCountryPortugalDeviceOnePlus3Operating SystemAndroid My Question or IssueSince one of the last updates on Spotify app for Android, when it connects to car Bluetooth, it plays the current song, when that is done, it stops playing without mo...

Casual Listener

Plan Premium Country Portugal Device OnePlus3 Operating System Android   My Question or Issue Since one of the last updates on Spotify app for Android, when it connects to car Bluetoot...

Awildmullins_

Casual Listener

6875 Views

4 replies

2 likes

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Superuser Contribution Spotify Lite doesn't enforce explicit content filter set at family level

In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spotify app where it is enforced correctly and the use...

Casual Listener

In a Spotify Family setup, turning on Explicit Content Filter at the family level is not enforced in the Spotify Lite app, the user can still turn off the Explicit Content Filter, unlike the full Spo...

Alex

Spotify Legend

272 Views

1 replies

0 likes

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Superuser Contribution White box on the music bar thing

I will get on spotify on my Samsung a51 and it will be blank and a square large compared to the normal dot will appear

Visitor

I will get on spotify on my Samsung a51 and it will be blank and a square large compared to the normal dot will appear

Lyubka

Moderator

661 Views

3 replies

1 likes

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Superuser Contribution [ANDROID] music keeps stopping when playing in the background

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the app and local files) because the app keeps stopping ...

Music Fan

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the a...

rseodriguez

Regular

13882 Views

28 replies

0 likes

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Superuser Contribution Nach 3 Songs wird die Wiedergabe abgebrochen

Wenn ich Mobile Daten ausgeschaltet hatte, konnte ich dennoch alle runtergeladenen Songs in meinen Playlists hören. Das geht nun nicht mehr. Ich muss Mobile Daten angeschaltet lassen und dann spielt er drei Songs und stoppt dann.Ich hatte vorgestern ...

Visitor

Wenn ich Mobile Daten ausgeschaltet hatte, konnte ich dennoch alle runtergeladenen Songs in meinen Playlists hören. Das geht nun nicht mehr. Ich muss Mobile Daten angeschaltet lassen und dann spielt ...

MihailY

Moderator

240 Views

1 replies

0 likes

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Superuser Contribution Unable to find normal Equalizer.

PlanPremiumCountryNorwayDeviceOneNote 9 ProOperating SystemAndroid 12 My Question or IssueI am unable to find the Equalizer for Spotify on my Android phone. My GF has a different Android phone where it works perfectly. I have tried re-installing etc,...

Casual Listener

Plan Premium Country Norway Device OneNote 9 Pro Operating System Android 12   My Question or Issue I am unable to find the Equalizer for Spotify on my Android phone. My GF has a diffe...

MihailY

Moderator

322 Views

2 replies

0 likes

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Superuser Contribution Hallo, bekomme Spotify auf meinem Samsung S8 nicht geöffnet!

Hallo,bekomme Spotify auf meinem Samsung S( nicht geöffnet!Es kommt immer die Meldung:Diese Kombination aus E-Mail-Adresse und Passwort ist falschDarunter ein grüner Botton mit OKDrücke ich auf OK erscheint das gleiche Fenster wieder!Ich muss sogar e...

Visitor

Hallo, bekomme Spotify auf meinem Samsung S( nicht geöffnet! Es kommt immer die Meldung: Diese Kombination aus E-Mail-Adresse und Passwort ist falsch Darunter ein grüner Botton mit OK Drücke...

Yordan

Moderator

413 Views

1 replies

0 likes

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Spotify issue on Android app

Need help. When I use the app, it plays a song, then stops. The interface shows it's still playing after the song I sover (pause button is visible) but doesn't move to the next song. I can't pause it and u pause it. The only function I can do is go t...

Newbie

Need help.  When I use the app, it plays a song, then stops.  The interface shows it's still playing after the song I sover (pause button is visible) but doesn't move to the next song. I ca...

CryticalAce

Spotify Star

930 Views

3 replies

1 likes

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