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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839235 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839235 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13592 Views
  • 1 replies
  • 0 likes
  • 13592 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't view the lyrics while the song is playing

PlanPremiumCountryPhilippinesDeviceSamsung (A70, S9+, Tab S7+)Operating SystemAndroid 10 My Question or IssueI just learned yesterday from a friend that Spotify has lyrics for some if not for most of the songs. When I've tried it with the same song, ...

  • Casual Listener
  • Plan Premium Country Philippines Device Samsung (A70, S9+, Tab S7+) Operating System Android 10    My Question or Issue I just learned yesterday from a friend that Spotify has lyr...
  • valentidut
  • Casual Listener
  • 367 Views
  • 6 replies
  • 0 likes
  • 367 Views
  • 6 replies
  • 0 likes

Battery drain on Android, missing feature on Desktop

Dear Spotify,I would like to declaire a complaint considering mainly Spotify for Android.At first, to give a clear understanding, I enumerate the main details:Device: Samsung S8 (SM-950F, basically European model)Android Version: 9.0 PieSpotify appli...

  • Regular
  • Dear Spotify, I would like to declaire a complaint considering mainly Spotify for Android. At first, to give a clear understanding, I enumerate the main details: Device: Samsung S8 (SM-950F, basic...
  • 200 Views
  • 0 replies
  • 0 likes
  • battery drain
    podcast
  • 200 Views
  • 0 replies
  • 0 likes

Superuser Contribution no push/emails for new albums

CountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI dont get messanges for new albums and other stuff. At the settings all are on and i try to set them o...

  • Casual Listener
  • Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I dont get messanges for n...
  • bogadorxp
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify crashing when connect to car via bluetooth

Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluetooth ie Pandora and youtube. Spotify functions without is...

  • Newbie
  • Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching.  Other audio services will function when connected to vehicle bluet...
  • CarlosE
  • Moderator
  • 6362 Views
  • 7 replies
  • 20 likes
  • 6362 Views
  • 7 replies
  • 20 likes

Superuser Contribution Play button not visible during dark mode for xiaomi mi 10T Pro

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 643 Views
  • 3 replies
  • 1 likes
  • 643 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problème d'affichage sur la barre d'état

 Bonjour,J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notification elle est toujour présente avec la pochette de l'a...

Screenshot_20210108_223019_com.example.android.notepad.jpg
  • Casual Listener
  •   Bonjour, J'ai un problème d'affichage de spotify sur mon honor 9 lite : les boutons de navigation (play/pause ; passer la musique... ) na s'affiche plus dans la barre d'état. Cependant la notific...
  • CarlosE
  • Moderator
  • 1966 Views
  • 3 replies
  • 0 likes
  • 1966 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't operate in Spotify with JBL Tune 225TWS headphone buttons.

Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc... Any suggestions?

  • Visitor
  • Hey Guys I bought JBL Tune 225TWS headphones and using it with Huawei P20, but the controls of the headphones does not work with the Spotify. I can't Play/Pause/ Next song etc...    ...
  • a3y3
  • Casual Listener
  • 981 Views
  • 3 replies
  • 0 likes
  • headphones
    huawei
  • 981 Views
  • 3 replies
  • 0 likes

Superuser Contribution App stopping when I press specific button

PlanPremiumCountry DeviceUlefone armour 6eOperating SystemAndroid My Question or IssueHi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine for a week or so but then when I tried to click on the top left corner of the songs...

  • Visitor
  • Plan Premium Country   Device Ulefone armour 6e Operating System Android   My Question or Issue Hi. I've recently got a new phone (ulefone armour 6e) and my Spotify worked fine fo...
  • vj_-yeyhlfmv7
  • Casual Listener
  • 990 Views
  • 6 replies
  • 2 likes
  • 990 Views
  • 6 replies
  • 2 likes

Superuser Contribution Lyrics dont work

PlanPremiumCountryChileDevice(Xiaomi Poco F2 Pro)Operating System(Android 11) My Question or IssueI have spotify for many years my account is old, I realized that lirycs is only available in moderately new accounts, how is it possible wie they do not...

  • Visitor
  • Plan Premium Country Chile Device (Xiaomi Poco F2 Pro) Operating System (Android 11)   My Question or Issue I have spotify for many years my account is old, I realized that lirycs is o...
  • Mihail
  • Spotify Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Add Album To Queue Crashes When Offline

PlanPremiumCountryUSADeviceOnePlus 5Operating SystemAndroid 10 My Question or IssueOn my device, when I am in offline mode, when I add a downloaded album to my queue the app immediately crashes. This issue does not occur when I am in online mode.

  • Casual Listener
  • Plan Premium Country USA Device OnePlus 5 Operating System Android 10   My Question or Issue On my device, when I am in offline mode, when I add a downloaded album to my queue the app ...
  • Billy-J
  • Spotify Star
  • 620 Views
  • 5 replies
  • 0 likes
  • 620 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't edit playlist covers

PlanPremiumCountryUSAOperating SystemAndroid 10My Question or IssueI still can't edit playlist covers from the Android app.Is this feature still rolling out?

  • Casual Listener
  • Plan Premium Country USA Operating System Android 10 My Question or Issue I still can't edit playlist covers from the Android app. Is this feature still rolling out?
  • I9113
  • Casual Listener
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Your Library] ALBUM VACIO

Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**

  • Visitor
  • Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**
  • Ivan
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 168 Views
  • 1 replies
  • 0 likes

Can't Add Cover Image On Android (Outdated Version?)

PlanFreeCountryUSA DeviceSamsung Galaxy Note 20 UltraOperating SystemAndroid 11My Question or IssueI have recently attempted to make an edit to the cover image of my spotify playlist on my phone. However, it seems like my version is out of date or so...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy Note 20 Ultra Operating System Android 11 My Question or Issue I have recently attempted to make an edit to the cover image of my spotify playlist ...
  • Billy-J
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login Screen Lockout

Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise. I have a Samsung Galaxy S3 for T-mobile (not rooted). I have been paying for Spotify Premium for many months...

  • Newbie
  • Hi, I have read a variety of posts seeming to involve similar issues and no such luck with any resolutions suggested in replies or otherwise.   I have a Samsung Galaxy S3 for T-mobile (not r...
  • Carlitosway79er
  • Casual Listener
  • 614 Views
  • 4 replies
  • 0 likes
  • 614 Views
  • 4 replies
  • 0 likes

Superuser Contribution greyed out songs on phone

Hi! I am a premium member. I tried oploading 267 localfiles to my Spotify.I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone i can only download 166 songs. The rest of the songs are gr...

  • Casual Listener
  • Hi! I am a premium member.  I tried oploading 267 localfiles to my Spotify. I added all the songs to a playlist on my computer. Then i tried syncing them to my mobile phone. On my mobile phone...
  • Hoss62
  • Casual Listener
  • 296 Views
  • 4 replies
  • 0 likes
  • 296 Views
  • 4 replies
  • 0 likes

Superuser Contribution 8.5 on Android crashes when a notification sounds

PlanFreeCountryMexicoDeviceXiaomi mi A2 liteOperating SystemAndroid 10 My Question or IssueIt happens oftenly when I'm using the Android app and a notification from WhatsApp o anything causes a sound. Spoyify pauses and closes immediately after, so i...

  • Casual Listener
  •   Plan Free Country Mexico Device Xiaomi mi A2 lite Operating System Android 10   My Question or Issue It happens oftenly when I'm using the Android app and a notification from W...
  • Ver
  • Spotify Legend
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Superuser Contribution download music from your phones

hey why cant we download music from our phones i have an Android and there has never been any way to download a song

  • Visitor
  • hey why cant we download music from our phones i have an Android and there has never been any way to download a song 
  • Ivan
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution 6 months Spotify trial not showing up with s20+

just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have never had any sort of spotify premium.Plan6 months pre...

  • Visitor
  • just bought a galaxy s20+ and there is no Spotify 6 months premium in the premium tab even though i got it from Samsung. tried asking for help in spotify support and they did nothing. i also have nev...
  • Ver
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung account

PlanPremiumCountrySaudi arabia Device(ipad pro, Samsung Galaxy note 20 ultra) Operating System(iOS 14, Android 11) My Question or IssueHii have linked spotify to samsung account.and now i need to login in my ipad but I don’t know the e-mail or passwo...

  • Visitor
  • Plan Premium Country Saudi arabia   Device (ipad pro, Samsung Galaxy note 20 ultra)   Operating System (iOS 14, Android 11)   My Question or Issue Hi i have linked spotify...
  • Novy
  • Moderator
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

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