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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110360 Views

26 replies

3 likes

  • 110360 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222275 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222275 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578926 Views

79 replies

3 likes

  • 578926 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476907 Views

577 replies

40 likes

Account
Free
  • 476907 Views
  • 577 replies
  • 40 likes

Superuser Contribution Can't play music

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ive tried everything i can think of. Please help

Newbie

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ...

Yordan

Moderator

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify keeps re-downloading songs

My Question or IssueAs said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have downloaded before, but everyday they download over and ...

Visitor

My Question or Issue As said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have do...

Dian

Spotify Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect on Sonos switch to phone bluetooth when reconnected

PlanPremiumCountrySingapore DevicePixel 7a, Sonos Era 100Operating SystemAndroid 13 My Question or IssueI’m encountering a weird user experience when using Spotify connect I am using a hearing aid that is bluetooth connected to my phoneI start a song...

Casual Listener

Plan Premium Country Singapore   Device Pixel 7a, Sonos Era 100 Operating System Android 13   My Question or Issue I’m encountering a weird user experience when using Spotify co...

Dian

Spotify Legend

1352 Views

3 replies

0 likes

  • 1352 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Songs based on..." changed to "We play recommended Songs for you"?

Hello,I just got a quick question:When I play a Song with no Playlist or Songs in queue, it always played "Songs based on...", songs that were similar to the song I started.Now it says "We play recommended Songs for you". Is that the same, or has som...

Music Fan

Hello, I just got a quick question: When I play a Song with no Playlist or Songs in queue, it always played "Songs based on...", songs that were similar to the song I started. Now it says "We play...

Susan_GP

Moderator

3097 Views

5 replies

0 likes

  • 3097 Views
  • 5 replies
  • 0 likes

Superuser Contribution High battery drain when connected to Galaxy Watch Active

PlanPremium DeviceGoogle Pixel/Samsung Galaxy Watch ActiveOperating SystemAndroid P My Question or IssueI'm experiencing high battery usage from the Spotify app when connected to my Galaxy watch Active in remote playback mode, even when no music is p...

Casual Listener

Plan Premium   Device Google Pixel/Samsung Galaxy Watch Active Operating System Android P   My Question or Issue I'm experiencing high battery usage from the Spotify app when conne...

dieserniko

Regular

18309 Views

20 replies

23 likes

  • 18309 Views
  • 20 replies
  • 23 likes

Superuser Contribution APP CRASH WHEN PREMIUM IS CONECTED (FREE ACCOUNT WORKS)

hi, i have a android chinese headunit and when i try to enter on my spotify premium account, apps crash and close. I try create a free account and apps works properly. here is two videos showing this issue https://youtube.com/shorts/qigyv07Dchw (app ...

Visitor

hi, i have a android chinese headunit and when i try to enter on my spotify premium account, apps crash and close. I try create a free account and apps works properly.   here is two videos sho...

Susan_GP

Moderator

789 Views

3 replies

0 likes

  • 789 Views
  • 3 replies
  • 0 likes

Superuser Contribution problem controlling volume on my new samsung galaxy watch 4

i bought a new samsung galaxy watch 4 and i am not able to control volume with the spotify app. The spotify app is not connecting as your phone but connecting as my device name. this may be the issue. please help me in solving this problem

Newbie

i bought a new samsung galaxy watch 4 and i am not able to control volume with the spotify app. The spotify app is not connecting as your phone but connecting as my device name. this may be the issue...

jatin123

Visitor

1456 Views

2 replies

0 likes

  • 1456 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Assign volume buttons to spotify volume instead of media volume

Hey there,Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spotify Connect integration. With my old phone, I could eas...

Casual Listener

Hey there, Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spot...

xb__Levi__dx

Casual Listener

19010 Views

6 replies

0 likes

  • 19010 Views
  • 6 replies
  • 0 likes

Solved!! Language bug & feature missing

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or Issue Hello, my current Spotify Version is 8.8.62.491. There was a new Spotify feature that I enjoyed a lot but suddenly is missing from my Spotify. I tried clean re...

Gig Goer

  Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue   Hello, my current Spotify Version is 8.8.62.491.   There...

Maxim

Spotify Star

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume drops 10% - 20% every few seconds when casting to google home speaker

PlanPremium CountryGermany DeviceGoogle Home (Mini) Speaker My Question or IssueHi, when I am casting to my google home speakers the volume drops every few seconds. The Volume decreases like 10% - 20% for around one second and is then back to normal....

Newbie

Plan Premium   Country Germany   Device Google Home (Mini) Speaker   My Question or Issue Hi, when I am casting to my google home speakers the volume drops every few seconds....

OscarDC

Moderator

2178 Views

7 replies

1 likes

  • 2178 Views
  • 7 replies
  • 1 likes

Se saltan algunas partes de canciones

PlanGratisPaísEspañaDispositivoHuawei Y5Sistema operativoAndroide Mi pregunta o problemaBueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spotify hace unas 2 semanas) pero bueno, les cuento mi problema:Cuando me lo inst...

Visitor

Plan Gratis País España Dispositivo Huawei Y5 Sistema operativo Androide   Mi pregunta o problema Bueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spot...

Ondy85

Visitor

1089 Views

1 replies

0 likes

  • 1089 Views
  • 1 replies
  • 0 likes

Replay a Queue and Clear Queue

Desktop / AndriodPremium user Google Music is going away, but had the ability to add a few songs to a queue and replay them, as well as being able to clear the entire queue at once.Why is that not a feature here? It is asinine that I have to have a s...

Visitor

Desktop / Andriod Premium user   Google Music is going away, but had the ability to add a few songs to a queue and replay them, as well as being able to clear the entire queue at once. Why...

Lamb_beforetime

Visitor

2118 Views

1 replies

4 likes

  • 2118 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Auto Plays After Pausing Android Auto

PlanPremiumCountryUSADeviceSamsung Galaxy A23 5GOperating SystemAndroid 13 My Question or IssueSpotify will resume playing through the phone speaker after the first few seconds following pausing via the Android Auto interface or if I turn off my car....

Roadie

Plan Premium Country USA Device Samsung Galaxy A23 5G Operating System Android 13   My Question or Issue Spotify will resume playing through the phone speaker after the first few secon...

MihailY

Moderator

7152 Views

16 replies

1 likes

  • 7152 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify starts up and shows the last song I'm on every time I restart my phone

PlanPremiumCountry DeviceSamsung 20feOperating SystemAndroid My Question or IssueEvery time I restart Spotify "helpfully" pops up on my phone reminding me of the last song I happened to be listening to.This may come as a terrible shock to you but my ...

Regular

Plan Premium Country   Device Samsung 20fe Operating System Android   My Question or Issue Every time I restart Spotify "helpfully" pops up on my phone reminding me of the last so...

Audiotune203

Casual Listener

19369 Views

23 replies

0 likes

  • 19369 Views
  • 23 replies
  • 0 likes

Audio changes when YouTube is open

PlanPremiumCountryIsrael DevicePoco X3 ProOperating System Android 12 My Question or IssueWhen YouTube is opened on phone the sound amplifies and some effect (probably stereo enhance) is on. This happens only while listening with Bluetooth earphones ...

Newbie

Plan Premium Country Israel    Device Poco X3 Pro Operating System  Android 12   My Question or Issue When YouTube is opened on phone the sound amplifies and some effec...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Spotify Changes Default Download Location By Itself

My Question or Issue I am using Spotify Version 8.5.31.676 for Android. Twice in the last week, the Spotify app has, on its own, changed the default storage location for music downloads. Specifically, it changed the storage location from my SD card t...

Casual Listener

My Question or Issue   I am using Spotify Version 8.5.31.676 for Android.  Twice in the last week, the Spotify app has, on its own, changed the default storage location for music download...

Masagusfoto

Newbie

2713 Views

6 replies

5 likes

  • 2713 Views
  • 6 replies
  • 5 likes

Superuser Contribution Your client does not have permission to get URL

PlanPremiumCountryGermanyDevicemi 10 pro maxoperation systemAndroidhello dearThe following error is displayed when I try to log in to SpotifyError: ForbiddenYour client does not have permission to get URL / from this server.when i want to play music ...

Newbie

Plan Premium Country Germany Device mi 10 pro max operation system Android hello dear The following error is displayed when I try to log in to Spotify Error: Forbidden Your client does not...

csjgamingtv

Casual Listener

24319 Views

6 replies

1 likes

  • 24319 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Loop button missing

The loop button is gone and replaced by a hide song button. I can't find anything that would allow looping. I have premium.

Casual Listener

The loop button is gone and replaced by a hide song button. I can't find anything that would allow looping. I have premium.

Susan_GP

Moderator

2598 Views

5 replies

0 likes

  • 2598 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify doesn't load on Xiaomi Pad 5

I recently purchased Xiaomi Pad 5, so it is still new. However, when I log on to Spotify using FB it would freeze on a blank screen and not load the contents of Spotify. Is there an issue with the app? Please assist as I'm a daily user for Spotify. P...

Visitor

I recently purchased Xiaomi Pad 5, so it is still new. However, when I log on to Spotify using FB it would freeze on a blank screen and not load the contents of Spotify. Is there an issue with the ap...

wongxuanwen2801

Visitor

1160 Views

2 replies

0 likes

  • 1160 Views
  • 2 replies
  • 0 likes