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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843427 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843427 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14458 Views
  • 1 replies
  • 0 likes
  • 14458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Steering wheel controls not working anymore (MBUX)

PlanPremiumCountryGermanyDeviceOnePlus 6 (A6003)Operating SystemAndroid 9 / OxygenOS 9.0.5 My Question or IssueMy phone is connected via bluetooth with my A-Class Mercedes (Model 2019). From November 18 to April 19 I had no problems and was able to c...

  • Regular
  • Plan Premium Country Germany Device OnePlus 6 (A6003) Operating System Android 9 / OxygenOS 9.0.5   My Question or Issue My phone is connected via bluetooth with my A-Class Mercedes (M...
  • Novy
  • Moderator
  • 2871 Views
  • 18 replies
  • 5 likes
  • 2871 Views
  • 18 replies
  • 5 likes

Login button not working

Every time I hit the login button after entering my information it will change to say 'logging in' but then promptly change back to saying login. I've tried this on two different devices with the same result and uninstalling/reinstalling hasn't helpe...

  • Casual Listener
  • Every time I hit the login button after entering my information it will change to say 'logging in' but then promptly change back to saying login. I've tried this on two different devices with the sam...
  • Liam4eg
  • Regular
  • 5505 Views
  • 7 replies
  • 1 likes
  • 5505 Views
  • 7 replies
  • 1 likes

Superuser Contribution Bug : Android Lock Screen - Cast stops and Spotify plays at phone

Plan PremiumCountry Czech Rep DeviceHonor 10Operating SystemAndroid 10 I am using Cast function to play music at my receiver. All works fine until my android phone gets locked. Once I press Spotifys next button on lock screen, Casted music will stop ...

  • Regular
  • Plan Premium Country Czech Rep   Device Honor 10 Operating System Android 10   I am using Cast function to play music at my receiver. All works fine until my android phone gets lo...
  • Alex
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to podcasts with video while using VPN

PlanPremiumCountryUSDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or IssueI am unable to listen to the audio of a podcast if that podcast also has an option video to watch while connected to VPN. Even if I downloaded the audio-only e...

  • Newbie
  • Plan Premium Country US Device Google Pixel 4a 5G Operating System Android 11   My Question or Issue I am unable to listen to the audio of a podcast if that podcast also has an option ...
  • Novy
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Clock turns off my shuffle mode

PlanFree/PremiumCountry Device(Pixel 2XL, Samsung Galaxy j2)Operating System(Android 7.1.2&6.0.1 respectively) My Question or Issuei am trying to set my alarm on google clock on shuffle keeping my shuffle onstill when it rings the shuffle is off and ...

  • Newbie
  • Plan Free/Premium Country   Device (Pixel 2XL, Samsung Galaxy j2) Operating System (Android 7.1.2&6.0.1 respectively)   My Question or Issue i am trying to set my alarm on goo...
  • Novy
  • Moderator
  • 475 Views
  • 5 replies
  • 0 likes
  • shuffle
    shuffle broken
    shuffle bug
    shuffle issue
  • 475 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Delete music on SD Card

so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?

  • Newbie
  • so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?
  • CarlosE
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app does not install on Samsung Galaxy A20

Hello,I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Store proposes to download it again.The app never shows o...

  • Newbie
  • Hello, I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Stor...
  • Ivan
  • Spotify Legend
  • 771 Views
  • 1 replies
  • 0 likes
  • 771 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why the hell can't I sync my local files by just plugging my phone into my computer?

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a desktop, and I'm running it over an ethernet cable....

  • Regular
  • I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a ...
  • Novy
  • Moderator
  • 3310 Views
  • 8 replies
  • 0 likes
  • 3310 Views
  • 8 replies
  • 0 likes

display number of songs in a playlist

PlanPremiumCountryGermanyDevice( Samsung Galaxy)Operating System(Android) My Question or IssueHi, I have a question: After an update it isn´t no longer shown on my mobile phone (android, Samsung) how many songs are in one playlist. This is now only p...

  • Newbie
  • Plan Premium Country Germany Device ( Samsung Galaxy) Operating System (Android)   My Question or Issue Hi, I have a question: After an update it isn´t no longer shown on my mobile pho...
  • TomatoAlley
  • Newbie
  • 304 Views
  • 1 replies
  • 4 likes
  • 304 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify stops playing after 10 minutes on Honor 9 Lite

Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy saving mechanisms. PlanPremium DeviceHonor 9 Lite

  • Newbie
  • Spotify reliably stops playing after exactly 10 minutes in the background without any notification. I have already changed my battery settings, the app should therefore be untouched by any energy sav...
  • CarlosE
  • Moderator
  • 760 Views
  • 4 replies
  • 1 likes
  • 760 Views
  • 4 replies
  • 1 likes

Superuser Contribution Keeps redownloading everytime I open the app

PlanPremiumCountryPhilippinesDeviceGalaxy Note 20 UltraOperating SystemAndroid 11 My Question or IssueAfter the latest update, everytime I open the app, it keeps showing the downloading notification, even though the progress is already at 100%. Now s...

  • Casual Listener
  • Plan Premium Country Philippines Device Galaxy Note 20 Ultra Operating System Android 11   My Question or Issue After the latest update, everytime I open the app, it keeps showing the ...
  • CarlosE
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect devices showing "can't play this right now"

My Question or IssueI'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but both are greyed out with message "can't play this right ...

  • Casual Listener
  • My Question or Issue I'm using Spotify on Android (Motorola). In the last couple of days when I try to connect to a device it shows them in the list of devices (Xbox and Denon ceol receiver) but bot...
  • Ver
  • Spotify Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Music lags when display is off - Google pixel

For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle. I have uninstalled and reinstalled the app, deleted cache and stop battery optimization and none of this is working. Please help me!

  • Newbie
  • For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle.  I have uninstalled and reinstalled the app, deleted cache and stop battery optim...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Superuser Contribution please stop recomme ding music based on music I'm not liking

I am a teacher and I play "this is raffi" for my students. I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to. Is there any way to indicate that I do not want recomendations based on certai...

  • Newbie
  • I am a teacher and I play "this is raffi" for my students.  I have "liked" none of the songs, but I keep getting daily playlists of children's music I will never listen to.  Is there any wa...
  • Ver
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Music cuts out when phone lockscreen comes on after being idle

Running into an issue where:1. Plug in headphones and play music2. Set down phone and after 1 minute, the phone screen goes back to screensaver3. Once screen changes, audio cuts out (pause) for a few seconds or until I turn on screen again Please hel...

  • Visitor
  • Running into an issue where: 1. Plug in headphones and play music 2. Set down phone and after 1 minute, the phone screen goes back to screensaver 3. Once screen changes, audio cuts out (pause) for...
  • Alex
  • Moderator
  • 209 Views
  • 2 replies
  • 2 likes
  • Android
    Your Library
  • 209 Views
  • 2 replies
  • 2 likes

Superuser Contribution How do I listen to ALL songs by an artist?

I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist? Surely this is the most basic of features? - see all songs by an artist. There's some "Th...

  • Newbie
  • I know you can go to an artist and "Shuffle" songs, but this only plays a selected amount of songs. How do I play or see a list of all the songs from an artist?   Surely this is the most basic...
  • Djeraa
  • Music Fan
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Using TV as a remote

Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monitor. I'd prefer to be able to control it from the TV rather t...

  • Casual Listener
  •   Are you supposed to be able to use Spotify Connect from the Anroid TV app? I want to play music through my PC speakers and sound card while I'm working from my work laptop using the PC monito...
  • PaulM1c3
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle/repeat resets after changing song manually

Repeat button is not persistent after song change. I checked this thread about this problemhttps://community.spotify.com/t5/Ongoing-Issues/Android-Shuffle-is-disabled-when-selecting-another-track/idi-p/4490695/page/2 but this is not true, it wasn't f...

  • Casual Listener
  • Repeat button is not persistent after song change. I checked this thread about this problem https://community.spotify.com/t5/Ongoing-Issues/Android-Shuffle-is-disabled-when-selecting-another-track/i...
  • CarlosE
  • Moderator
  • 171 Views
  • 1 replies
  • 1 likes
  • 171 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android TV: podcast continues without video after pause/play

PlanPremiumCountryPolandDeviceXiaomi Mi Box 4Operating SystemAndroid 9 (Android TV) My Question or IssueI'm watching the Joe Rogan Podcast with Elon Musk (episode #1609). (1) If I Pause the video, walk away for 3-5 minutes, then return to Play podcas...

  • Casual Listener
  • Plan Premium Country Poland Device Xiaomi Mi Box 4 Operating System Android 9 (Android TV)   My Question or Issue I'm watching the Joe Rogan Podcast with Elon Musk (episode #1609). &n...
  • CarlosE
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution After disconnect from Android Auto, media volume is at max

PlanPremiumCountryUSDeviceNote 10Operating SystemAndroid 10 My Question or IssueI just moved to Spotify from YTM and when I disconnect my Note 10 from Android Auto, it leaves my media volume at max and even continues playing the song for a second or ...

  • Regular
  • Plan Premium Country US Device Note 10 Operating System Android 10   My Question or Issue I just moved to Spotify from YTM and when I disconnect my Note 10 from Android Auto, it leaves...
  • Chief_longbeef
  • Regular
  • 850 Views
  • 6 replies
  • 0 likes
  • 850 Views
  • 6 replies
  • 0 likes