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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375544 Views

541 replies

34 likes

Account
Free
  • 375544 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
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  • 7 likes

UI/UX Improvements

Spoiler (Highlight to read) PlanPremiumCountryUKDeviceSAMSUNG S22+Operating SystemANDROID My Question or IssueWarning: rant. I've been a premium user for almost 10 years but the UI and UX of the android app seems to be getting worse each year so I th...

Newbie

  Plan Premium Country UK Device SAMSUNG S22+ Operating System ANDROID   My Question or Issue Warning: rant. I've been a premium user for almost 10 years but the UI and UX of t...

730 Views

0 replies

0 likes

  • 730 Views
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Superuser Contribution Spotify and buds pro 2 (24 bit audio)

My Question or IssueProbabaly a stupid question but the galaxy buds pro 2 make a big deal out of providing 24 bit audio quality at 48khz Would this make any difference at all when listening to Spotify, as the native sound quality is lower than that?

Newbie

    My Question or Issue Probabaly a stupid question but the galaxy buds pro 2 make a big deal out of providing 24 bit audio quality at 48khz   Would this make any difference at a...

Alex

Spotify Legend

5933 Views

3 replies

0 likes

  • 5933 Views
  • 3 replies
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Superuser Contribution Battery drain Sony Xperia 5 iv

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

Visitor

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

AlejaR

Moderator

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop playing/dislike button missing for radio play

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Regular

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Joan

Moderator

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugs in Android app & Chromecast app

PlanFreeCountryUSADevice1st device - Chromecast (latest version for ANDROID TV) 2nd device - Lenovo Android tablet with Android 12Operating SystemAndroid 12 on both devices My Question or IssueI have 2 separate bugs to report. The first is with Spoti...

Gig Goer

Plan Free Country USA Device 1st device - Chromecast (latest version for ANDROID TV)  2nd device - Lenovo Android tablet with Android 12 Operating System Android 12 on both devices &nbs...

Susan_GP

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play some songs on Sonos One

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app. I can usually connect to my Sonos One speakers without a problem. But when connected there are some songs that I can't play. When I tap them, no...

Visitor

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app.   I can usually connect to my Sonos One speakers without a problem. But when connected...

Joan

Moderator

1845 Views

4 replies

5 likes

  • 1845 Views
  • 4 replies
  • 5 likes

Superuser Contribution My spotify keeps connecting to a different phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won't shuffle

PlanPremiumCountry DeviceGalaxy S22Operating SystemAndroid My Question or IssueI made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've discovered a Premium Feature" and then goes away. It will not let me turn on shu...

Regular

Plan Premium Country   Device Galaxy S22 Operating System Android   My Question or Issue I made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've...

Susan_GP

Moderator

450 Views

3 replies

0 likes

shuffle
  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution Letras de las canciones no funcionan en mi cuenta

PlanPremiumCountryUruguayDeviceXiaomi redmi note 8 proOperating SystemAndroid 10 My Question or IssuePlanPrimaPaisUruguayDispositivoXiaomi redmi note 8 proSistema operativoAndroid 10 Mi pregunta o problemaLas letras de las canciones no aparecen en mi...

Casual Listener

Plan Premium Country Uruguay Device Xiaomi redmi note 8 pro Operating System Android 10   My Question or Issue Plan Prima Pais Uruguay Dispositivo Xiaomi redmi note 8 pro Sistema...

Cultro1

Visitor

166018 Views

76 replies

64 likes

  • 166018 Views
  • 76 replies
  • 64 likes

Superuser Contribution Spotify has stopped connecting to the chromecast mibox. everything worked before that

PlanPremiumCountry Belarus Devicemiboxs, lenovo tab10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped connecting to the chromecast mibox. everything worked before that

Casual Listener

  Plan Premium Country Belarus    Device miboxs, lenovo tab10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Spotify has s...

OscarDC

Moderator

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Smart Shuffle to normal play

Plan: PremiumOS: Android My Issue:Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play the follow-up song according to the sorting settings (e.g., "recently added"). Instead, the ...

Regular

  Plan: Premium OS: Android     My Issue: Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play t...

McvW

Regular

1039 Views

6 replies

0 likes

  • 1039 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution "Clacking" Unknown unwanted sounds on soft solo piano songs. Multiple platforms, multiple artists.

PlanFree/PremiumCountryUSADeviceSamsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphonesOperating System. Windows 10, Android 10-12My Question or IssueI he...

Casual Listener

Plan Free/Premium Country USA Device Samsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphones Oper...

Yan98765

Casual Listener

4043 Views

11 replies

4 likes

  • 4043 Views
  • 11 replies
  • 4 likes

Android Auto voice commands

Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all.What's odd is that I have an Amazon Echo and voice search for playlist and album work...

Roadie

Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all. What's odd is that I have an A...

Friek

Casual Listener

3263 Views

2 replies

27 likes

android auto
voice commands
  • 3263 Views
  • 2 replies
  • 27 likes

Superuser Contribution Why certain songs only play from playlists

PlanFree/PremiumCountryUnited States DeviceMoto G Play Operating System My Question or IssueWhy is it that some songs only play from Spotify made playlists

Regular

  Plan Free/Premium Country United States  Device Moto G Play  Operating System     My Question or Issue Why is it that some songs only play from Spotify made play...

Joan

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops playing

PlanPremiumCountryUkDeviceSamsung a51Operating System My Question or IssueWhenever i try to listen to music whilst on another app it stops playing after like 30 seconds and I've checked all the permissions and it keeps happening and I dont know ehat ...

Visitor

Plan Premium Country Uk Device Samsung a51 Operating System     My Question or Issue Whenever i try to listen to music whilst on another app it stops playing after like 30 seconds...

Alex

Spotify Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO FUNCIONAN LAS LETRAS EN SPOTIFY!!!

PlanPremiumCountryColombia Device(HP and moto g9 play and Huawei)Operating System(windows 10 home, android 10, android 5.) My Question or Issue:BUENAS TARDES.QUISIERA PEDIR UN CORDIAL SALUDO A TODA LA COMUNIDAD DE SPOTIFY Y SUS CREADORES EN MÚSICA Y ...

Casual Listener

Plan Premium Country Colombia  Device (HP and moto g9 play and Huawei) Operating System (windows 10 home, android 10, android 5.)   My Question or Issue: BUENAS TARDES. QUISIERA ...

CelinaToscano28

Visitor

30143 Views

12 replies

5 likes

  • 30143 Views
  • 12 replies
  • 5 likes

Superuser Contribution Porque no se actualiza Nuevos lanzamientos y albumes

Estas semanas me e dado cuenta que no se actualiza esa categoría que muestra los nuevos lanzamientos y álbumes nuevos que van agregando. Ya que en el spotify de un compañero si se le actualiza en el mio no. Ya e intentado desinstalarlo y volverlo a i...

Regular

Estas semanas me e dado cuenta que no se actualiza esa categoría que muestra los nuevos lanzamientos y álbumes nuevos que van agregando. Ya que en el spotify de un compañero si se le actualiza en el ...

gaboyx

Visitor

3043 Views

14 replies

0 likes

bug
NEW ALBUMS
Nuevos lanzamientos
problem
  • 3043 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Complicated android app login issue

PlanPremiumCountryUSDeviceTCL 20sOperating SystemAndroid 11 My Question or IssueEvery time I've logged into the app on my phone, it somehow didn't log in but also did. I can see my dashboard and my username, but all of my playlists, saved songs, even...

Casual Listener

Plan Premium Country US Device TCL 20s Operating System Android 11   My Question or Issue Every time I've logged into the app on my phone, it somehow didn't log in but also did. I can ...

Alex

Spotify Legend

1164 Views

5 replies

0 likes

"android"
App Help
Login problems android
  • 1164 Views
  • 5 replies
  • 0 likes