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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846799 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846799 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16057 Views
  • 3 replies
  • 0 likes
  • 16057 Views
  • 3 replies
  • 0 likes

How to make Your Episodes go away

So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident. I removed the episode from it, but now, everytime I download an episode it automatically adds to Your E...

  • Casual Listener
  • So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident.  I removed the episode from it, but now, everyt...
  • dinomight
  • Spotify Star
  • 8306 Views
  • 1 replies
  • 13 likes
  • 8306 Views
  • 1 replies
  • 13 likes

Cache size

PlanPremiumCountryUKDeviceMoto g8 power liteOperating SystemAndroid 10My Question or IssueWhy does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and must now regularly clear the cache less my phone slow due to lack of m...

  • Casual Listener
  • P lan Premium Country UK Device Moto g8 power lite Operating System Android 10 My Question or Issue Why does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and ...
  • dinomight
  • Spotify Star
  • 740 Views
  • 1 replies
  • 0 likes
  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify to instagram stories

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram direct or another Instagram symbol and it just...

  • Casual Listener
  • I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Insta...
  • Novy
  • Moderator
  • 1417 Views
  • 8 replies
  • 10 likes
  • Instagram
    Instagram Stories
  • 1417 Views
  • 8 replies
  • 10 likes

Solved!!Superuser Contribution I can't play music or look for a playlist or an artist

PlanFreeCountryMexicoDeviceZTE Blade V8 SEOperating SystemAndroid 7.0 My Question or IssueThe application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appe...

  • Casual Listener
  • Plan Free Country Mexico Device ZTE Blade V8 SE Operating System Android 7.0   My Question or Issue The application does not work on my cell phone; the artists and favorite songs secti...
  • Novy
  • Moderator
  • 269 Views
  • 5 replies
  • 0 likes
  • 269 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't share song as Instagram Story

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueI don't know if this is a Spotify or Instagram thing, but every time I try to share a song, the content doesn't appear in the Instagram app. Instead, the came...

  • Music Fan
  • Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue I don't know if this is a Spotify or Instagram thing, but every time I try to shar...
  • CarlosE
  • Moderator
  • 359 Views
  • 3 replies
  • 2 likes
  • 359 Views
  • 3 replies
  • 2 likes

When are we going to get the UI update that was promised?

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueWe were told 8 months ago a major UI update that Apple music got would be ''coming soon" yet this suggested time-frame has clearly passed, could we please ...

  • Newbie
  • Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue We were told 8 months ago a major UI update that Apple music got would be ...
  • ianhandsup
  • Music Fan
  • 3645 Views
  • 7 replies
  • 207 likes
  • 3645 Views
  • 7 replies
  • 207 likes

Superuser Contribution Lockscreen Widget disappearing on android 11

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 11, the wigdet was stuck on the lock screen, until s...

  • Casual Listener
  • I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 1...
  • Jeremy
  • Spotify
  • 2141 Views
  • 2 replies
  • 1 likes
  • 2141 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution No internet connection available

I am running spotify premium on ICS (Galaxy Siii). I have an error message at the bottom of the screen saying, "no internet connection available." however, I am connected to the internet. I receive the same error over Wifi and 4g.I already tried yed ...

  • Visitor
  • I am running spotify premium on ICS (Galaxy Siii). I have an error message at the bottom of the screen saying, "no internet connection available." however, I am connected to the internet. I r...
  • Alex
  • Moderator
  • 527632 Views
  • 248 replies
  • 19 likes
  • 527632 Views
  • 248 replies
  • 19 likes

Solved!!Superuser Contribution Spotify won't play on tablet anymore

PlanPremiumCountry Belgium DeviceTablet Asus Zenpad 8.0Operating SystemAndroid 7.0 My Question or IssueHiI never had problems with Spotify. I play it on several devices and stream it to chromecast or via bluetooth to speakers.But suddenly Spotify won...

  • Regular
  • Plan Premium Country Belgium   Device Tablet Asus Zenpad 8.0 Operating System Android 7.0   My Question or Issue Hi I never had problems with Spotify. I play it on several de...
  • Mihail
  • Spotify Legend
  • 2527 Views
  • 26 replies
  • 0 likes
  • 2527 Views
  • 26 replies
  • 0 likes

Superuser Contribution After update -> no login possible, nothing is working anymore

PlanPremiumGERMANYDeviceGoogle Pixel 5Operating SystemAndroid 11Hi,i don't know if you already recognized the problem. But since your new update has been rolled out im facing very big issues with Spotify application on android phone.At first -> No mu...

  • Regular
  • Plan Premium GERMANY Device Google Pixel 5 Operating System Android 11 Hi, i don't know if you already recognized the problem. But since your new update has been rolled out im facing very...
  • CarlosE
  • Moderator
  • 427 Views
  • 9 replies
  • 0 likes
  • 427 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Share to Instagram starts camera

PlanPremium (until 2020/03/31) / FreeCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid 10My Question or Issue I am really frustrated with the "Share" option in the App. Eevrytme I want to share music via Instagram Story, Instagram Camera ...

  • Casual Listener
  • Plan Premium (until 2020/03/31) / Free Country Germany Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue   I am really frustrated with the "Share" option in ...
  • CarlosE
  • Moderator
  • 488 Views
  • 5 replies
  • 1 likes
  • 488 Views
  • 5 replies
  • 1 likes

BugBounty testing111">

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  • Casual Listener
  • BugBounty testingasdas asdasd     asda
  • dasdfas3fasfasf
  • Casual Listener
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android - Shuffle play all playlists in a folder

Where did this feature go?I was able to go to the top of a folder containing several playlists and klikk "shuffle play all". Now it's gone, and I want it back!

  • Music Fan
  • Where did this feature go? I was able to go to the top of a folder containing several playlists and klikk "shuffle play all".   Now it's gone, and I want it back!
  • Jeppo80
  • Music Fan
  • 1565 Views
  • 11 replies
  • 3 likes
  • 1565 Views
  • 11 replies
  • 3 likes

Superuser Contribution My queue is unviewable after 1st song

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but my current song is never correct. Premium United Sta...

  • Visitor
  • Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but m...
  • Mihail
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • bug android
    pixel 5
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist reordered (not by me)

I have Spotify Premium and use it on my computer, phone (Android) and iPad. I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to. I recently noticed that several songs from an album near the top of ...

  • Casual Listener
  • I have Spotify Premium and use it on my computer, phone (Android) and iPad.  I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to.  I rec...
  • Mihail
  • Spotify Legend
  • 493 Views
  • 5 replies
  • 0 likes
  • 493 Views
  • 5 replies
  • 0 likes

Superuser Contribution Will Android ever have Swiping gestures for minimizing, maximizing the player?

The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convienent feature not available in the android app? Deeze...

  • Newbie
  • The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convien...
  • CarlosE
  • Moderator
  • 248 Views
  • 1 replies
  • 2 likes
  • 248 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cannot share on instagram

PlanPremiumCountry IndiaDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 My Question or IssueSo when I click to share instead of the song showing up, Instagram story opens up on default mode. The song doesn't show.

  • Visitor
  •   Plan Premium Country  India Device Google Pixel 2 XL Operating System Android 11   My Question or Issue So when I click to share instead of the song showing up, Instagra...
  • shady19071907
  • Casual Listener
  • 229 Views
  • 2 replies
  • 2 likes
  • 229 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Music is not downloading

Plan Premium Country Germany Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on Operating System (Old Phone: Android 7.0; New Phone: Android 10) My Question or Issue Hello, I have a new mobile phone and want to down...

  • Regular
  •   Plan Premium   Country Germany   Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on   Operating System (Old Phone: Andro...
  • Alex
  • Moderator
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Superuser Contribution music stops automatically

PlanPremiumCountryTaiwanDeviceSamsung Galaxy note10 PlusOperating SystemAndroid 11 My Question or Issue1. music stops automatically, and I always have to restart the music manually. Sometime it happens 2~3times during 1 song, sometime not happen duri...

  • Newbie
  • Plan Premium Country Taiwan Device Samsung Galaxy note10 Plus Operating System Android 11   My Question or Issue 1. music stops automatically, and I always have to restart th...
  • Ver
  • Spotify Legend
  • 181 Views
  • 3 replies
  • 1 likes
  • 181 Views
  • 3 replies
  • 1 likes