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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6945 Views

0 replies

7 likes

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Superuser Contribution Crossfade activates even when playing sequential tracks in an album

PlanPremium FamilyCountryUnited StatesDeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 13App Version8.7.90.544 My Question or IssueWhen I play an album sequentially (shuffle is off) with crossfade activated, the crossfade activates regardless...

Casual Listener

Plan Premium Family Country United States Device Samsung Galaxy Note20 Ultra Operating System Android 13 App Version 8.7.90.544   My Question or Issue When I play an album sequential...

Bigg_Bill7

Regular

2538 Views

10 replies

4 likes

Android 13
bug
Crossfade
iOS
ipados
playback
Samsung
sequential tracks
  • 2538 Views
  • 10 replies
  • 4 likes

Superuser Contribution Ad doesn't play unless I go into the app to replay the playlist

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and press "shuffle play" on the playlist I'm trying to ...

Casual Listener

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and ...

MihailY

Moderator

249 Views

1 replies

0 likes

  • 249 Views
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Superuser Contribution Songs are no longer downloading

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 13Spotify Version8.7.90.544 My Question or IssueSongs stop downloading after a certain amount of downloads. Next to the "heart" icon, the download shows a perpetually swi...

Newbie

Plan Premium Duo Country Canada Device Samsung Galaxy S20+ 5G Operating System Android 13 Spotify Version 8.7.90.544   My Question or Issue Songs stop downloading after a certain amo...

OscarDC

Moderator

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
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Solved!! Local files not working after reinstall.

Android Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing. Local files folder is empty but the files are definitly there on my file explorer and marked as audio. Also didnt detect the system aui...

Casual Listener

Android   Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing.  Local files folder is empty but the files are definitly there on my f...

flanker15

Casual Listener

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback restricted

PlanFreeCountryUSA DevicePixel 6Operating SystemAndroid 13 My Question or IssueI am unable to play songs in the Spotify app on my phone. I can navigate around the app, but when I press the play button, nothing happens. Spotify plays find on my laptop...

Visitor

Plan Free Country USA   Device Pixel 6 Operating System Android 13   My Question or Issue I am unable to play songs in the Spotify app on my phone. I can navigate around the app,...

fantoniomoura

Regular

754 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify stops playing music as soon as I hear turn off the screen

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or Issue as soon as I lock my screen Spotify stops playing music. It doesn't happen immediately though. First it starts stuttering for like 5 seconds and then ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue   as soon as I lock my screen Spotify stops playing music. It doesn't...

Lyubka

Moderator

325 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution Play Bar missing on android

PlanPremiumCountrySouth Africa DeviceOppo A53sOperating SystemAndroid 12 My Question or IssueMy Play bar disappears on my app regularly the only way I can get it back is by opening the desktop app changing device to desktop app and then back to the p...

Casual Listener

Plan Premium Country South Africa   Device Oppo A53s Operating System Android 12   My Question or Issue My Play bar disappears on my app regularly the only way I can get it back ...

thisappispissingmeof

Casual Listener

3053 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Music stops playing after other sound is played

PlanPremiumCountryGermanyDeviceXiaomi Redmi 9 Note ProOperating SystemAndroid 11 My Question or IssueMusic stops playing after another sound is played on my phone. After the song just played ends, the music stops and cannot be turned on again. In the...

Regular

Plan Premium Country Germany Device Xiaomi Redmi 9 Note Pro Operating System Android 11   My Question or Issue Music stops playing after another sound is played on my phone. After the ...

Joan

Moderator

811 Views

1 replies

0 likes

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Solved!!Superuser Contribution Android Auto plays current song and then starts back at the beginning of the list

Plan: PremiumCountry: USDevice: Samsung Galasy S22Operating System: Android v13 My Question or IssueI play all my playlists via the sorted order as the shuffle play stinks. When I get into my car lately it will play the current song set up on my last...

Roadie

Plan: Premium Country: US Device: Samsung Galasy S22 Operating System: Android v13   My Question or Issue I play all my playlists via the sorted order as the shuffle play stinks.&nbs...

bdawg923

Gig Goer

8352 Views

19 replies

5 likes

Andoird Auto
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Superuser Contribution Change default player.

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10Operating SystemAndroid 12My Question or IssueWhen I try to play an mp3 file on my phone it opens spotify without giving me any other application option (I tried the "open with" option but it ope...

Newbie

Plan Premium Country United States  Device Samsung Galaxy 10 Operating System Android 12 My Question or Issue When I try to play an mp3 file on my phone it opens spotify without giving ...

Lyubka

Moderator

934 Views

1 replies

0 likes

default player
LocalFiles
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Superuser Contribution Unable to view queue on Android

Plan - Premium IndividualCountry - UK Device - Pixel 7 / iPhone XR / Macbook Pro 2019Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1 My Question or IssueOften when I finish listening to a playlist, a new playlist will start automat...

Casual Listener

Plan - Premium Individual Country - UK   Device - Pixel 7 / iPhone XR / Macbook Pro 2019 Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1    My Question or...

uchechie

Casual Listener

703 Views

5 replies

0 likes

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Superuser Contribution songs wont play after i exit the app. its like happening since last week.

PlanFreeCountryindiaDeviceSamsung a22Operating SystemAndroid version 12 My Question or IssueLike every time I close the app. Songs wont play no more on the playlist and i need to manually select another song to make it work again. please fix this bug...

Visitor

  Plan Free Country india Device Samsung a22 Operating System Android version 12   My Question or Issue Like every time I close the app. Songs wont play no more on the playlist a...

Yordan

Moderator

2497 Views

12 replies

6 likes

andriod
Music
not working
  • 2497 Views
  • 12 replies
  • 6 likes

Superuser Contribution Text in lockscreen widget is black

Plan : DuoFree/Premium : PremiumCountry : Canada DeviceSamsung Galaxy S21 Ultra Operating SystemOne UI 5.0Android 13 After the newest update of One UI the text in the lockscreen widget is black, making it almost illegible if your screen isn't a contr...

Newbie

Plan : Duo Free/Premium : Premium Country : Canada   Device Samsung Galaxy S21 Ultra   Operating System One UI 5.0 Android 13   After the newest update of One UI the te...

MihailY

Moderator

465 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't add my playlists on homescreen

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S9+Operating SystemQ (Android 10) My Question or IssueI have always been able to add my playlists to my homescreen (which I find aesthetically pleasing), but lately it has come to my attention tha...

Newbie

Plan Premium Country The Netherlands Device Samsung Galaxy S9+ Operating System Q (Android 10)   My Question or Issue I have always been able to add my playlists to my homescreen (whic...

blk146

Newbie

502 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution [Android] Status bar weird color after latest update & UI issues

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoCountryIsraelDeviceGoogle Pixel 7Operating SystemAndroid 13 (with latest December update) My Question or IssueAfter t...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Country Israel Device Google Pixel 7 Ope...

AlejaR

Moderator

1008 Views

1 replies

2 likes

Android
Issues
Pixel 7
UI
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Superuser Contribution Shared links doesn't work whatsapp android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

2044 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution spotify on android is totally usless

PlanFreeCountry Norway DeviceHuawei p10Operating System android( My Question or Issuethe music stops when the screen is turned off and everything that i can allow is allowed for the app to be running. until now i was able to force the app to run via ...

Casual Listener

Plan Free Country Norway   Device Huawei p10 Operating System android (   My Question or Issue the music stops when the screen is turned off and everything that i can allow ...

Eni

Moderator

641 Views

6 replies

0 likes

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Solved!!Superuser Contribution Local songs are not recognized

Plan PremiumCountry GermanyDevice Samsung Galaxy S20+Operating System Android version 13Spotify Version 8.7.88.496 On my desktop Spotify recognizes and plays the local songs. On my smartphone however the app doesn't find the songs anymore. "Show audi...

Regular

  Plan Premium Country Germany Device Samsung Galaxy S20+ Operating System Android version 13 Spotify Version 8.7.88.496   On my desktop Spotify recognizes and plays the local s...

monocat13

Regular

584 Views

2 replies

0 likes

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Superuser Contribution App search not working on my android devices

PlanPremiumCountryGermanyDeviceSamsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), WebplayerOperating SystemAndroid 10, Windows 11 My Question or IssueThe issue is search and only the search is not working properly only on my Android devices ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), Webplayer Operating System Android 10, Windows 11   My Question or Issue The issue is se...

AlejaR

Moderator

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
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Solved!! How to stop Spotify from opening upon smartphone reboot?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10eOperating SystemAndroid 12 My Question or IssueDear all! I am new to this forum and I have a question.Whenever I reboot my smartphone Spotify starts with the last song/playlist/... active (see attache...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android 12   My Question or Issue Dear all!   I am new to this forum and I have a question. ...

Amay

Spotify Star

1129 Views

3 replies

0 likes

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