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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389660 Views

545 replies

34 likes

Account
Free
  • 389660 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8112 Views

0 replies

7 likes

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Superuser Contribution Music stops playing when screen goes off

PlanPremium i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes

Casual Listener

Plan Premium   i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes  

Joan

Moderator

38227 Views

18 replies

0 likes

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  • 18 replies
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Scroll bar does not work properly for large playlists

Plan: PremiumCountry: AustraliaDevice: Samsung S21Operating System: Android When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the top. And when interacting with the scroll bar it does not allow the ...

Newbie

Plan: Premium Country: Australia Device: Samsung S21 Operating System: Android   When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the to...

315 Views

0 replies

0 likes

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Superuser Contribution how can I access premium from new device?

I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, but can't find my long-standing playlists. No error message...

Gig Goer

 I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, bu...

Dian

Spotify Legend

962 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Bug in galaxy watch 5 hebrew version

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

Regular

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

AlejaR

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
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Superuser Contribution Local files. WMA

PlanPremiumCountryUK Device(Samsung a41 mobile and win 10 laptop)Operating System(Android, Windows 10) My Question or IssueHi I have a number of local files on my desktop that play fine on the desktop app, both .wma and .mp3 format. When I add these ...

Casual Listener

Plan Premium Country UK   Device (Samsung a41 mobile and win 10 laptop) Operating System (Android, Windows 10)   My Question or Issue Hi    I have a number of local f...

Eni

Moderator

2470 Views

3 replies

0 likes

local
wma
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Superuser Contribution How To Stop Autoplay for Podcasts

My Question or Issue I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get the acast app again to get this functionality. I saw a similar thread to t...

Newbie

    My Question or Issue  I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get ...

Eni

Moderator

19332 Views

6 replies

30 likes

  • 19332 Views
  • 6 replies
  • 30 likes

Superuser Contribution Autoplay not working on Android, Autoplay skipping songs halfway through

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly with Wifi. Basically, no factors regarding the wifi ...

Visitor

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly w...

Lyubka

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
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Superuser Contribution I can't download songs

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Visitor

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Eni

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i set up app so it jumps to the oldest unplayed episode of podcast?

There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know i can sort by unplayed, but many episodes I've ski...

Visitor

There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know...

kaattt

Newbie

325 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Cannot see notifications on lock screen

I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple messages) because Spotify's played music tab shows fi...

Newbie

I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple me...

Joan

Moderator

331 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Certain podcast episodes not playing, fixed after clearing cache.

PlanPremiumCountryUnited States Device(Google Pixel 6 Pro)Operating System(Android 13) My Question or IssueI have been having issues with certain podcast episodes playing. I have been listening to the show "Up and Vanished" and I am currently on s1e1...

Newbie

  Plan Premium Country United States  Device (Google Pixel 6 Pro) Operating System (Android 13)   My Question or Issue I have been having issues with certain podcast episode...

OscarDC

Moderator

543 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Where is the queue button?

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Visitor

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Eni

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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Superuser Contribution I cannot update Spotify

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I thought maybe by plugging it into a computer, but I can't...

Visitor

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I though...

OscarDC

Moderator

804 Views

1 replies

0 likes

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  • 1 replies
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Spotify App is not listed on Play Store for Wear OS 2.0 or 2.0+ - Was it discontinued?

PlanPremium CountryBrazil DeviceTichwatch E and Ticwatch S Operating SystemWear OS 2.0 + My Question:Was spotify App for Wear OS 2.0 or 2.0+ discontinued on Play Store? I tried to install Wear OS app on a Ticwatch S today and I searched for Spotify A...

Visitor

Plan Premium   Country Brazil   Device Tichwatch E and Ticwatch S   Operating System Wear OS 2.0 +   My Question: Was spotify App for Wear OS 2.0 or 2.0+ discontinued...

Wearoshelper

Visitor

3005 Views

4 replies

0 likes

Wear OS
WearOS
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Superuser Contribution New Android Feature: Swipe to queue songs

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app. You can now swipe to queue songs in the Android app! This new feature is currently rolling out to Premium users so you should see...

Spotify Star

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app.   You can now swipe to queue songs in the Android app!  &...

Tasen

Newbie

22842 Views

21 replies

45 likes

  • 22842 Views
  • 21 replies
  • 45 likes

Superuser Contribution Blank screen only logo in the center, nothing else.

I'm a premium family acct owner. I logged out of my main account on my mobile phone app and spotify never opened again. It would just stay on its logo. I tried troubleshooting everyday for a week - clear cache, clear data, force stop, even updating/ ...

Visitor

I'm a premium family acct owner. I logged out of my main account on my mobile phone app and spotify never opened again. It would just stay on its logo. I tried troubleshooting everyday for a week - c...

Gayley91

Newbie

645 Views

2 replies

1 likes

  • 645 Views
  • 2 replies
  • 1 likes

Superuser Contribution Very badly matching songs play when switching devices - how to stop?

Premium/US/Pixel5a5g&Win10/11PC I have autoplay on, and it's fine when my 99.999% used playlist ends, however, if I switch devices, i.e. to Android(driving), it starts playing really wrong songs (for my liking). Like, really wrong - would never searc...

Casual Listener

Premium/US/Pixel5a5g&Win10/11PC   I have autoplay on, and it's fine when my 99.999% used playlist ends, however, if I switch devices, i.e. to Android(driving), it starts playing really wro...

JimGaleForce2

Casual Listener

752 Views

3 replies

0 likes

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  • 3 replies
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Spotify Connect plays old version of Daily Mix playlist

PlanPremiumCountryUKDevicePlaying from Pixel 3a (Android 12), controlled over Spotify Connect from Macbook Pro 2017 (macOS 13.4) My Question or IssueI hit the big "Play" button under "Daily Mix 5" from my Mac, with Spotify Connect controlling my Andr...

Newbie

Plan Premium Country UK Device Playing from Pixel 3a (Android 12), controlled over Spotify Connect from Macbook Pro  2017 (macOS 13.4)   My Question or Issue I hit the big "Play" bu...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes