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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7132 Views

0 replies

7 likes

  • 7132 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify won't link up

The icon shows up on the app, but won't link up

Visitor

The icon shows up on the app, but won't link up

Joan

Moderator

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music stops playing some time (5sec) after my mobile is switched off.

Some Songs stop playing when the screen is switched off due to inactivity or manually (while the music is still playing). A few seconds later the music stops, I have to switch the phone on, open spotify again and press play again. The song is resetet...

Visitor

Some Songs stop playing when the screen is switched off due to inactivity or manually (while the music is still playing). A few seconds later the music stops, I have to switch the phone on, open spot...

Yordan

Moderator

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local file transfers on android constantly breaking

PlanPremiumCountryNorwayDeviceSamsung Galaxy S21 Operating SystemAndroid I've been using local files on spotify for years, and it seems like it never just works. i mostly transfer music onto spotify from my laptop and then download them onto my phone...

Casual Listener

  Plan Premium Country Norway Device Samsung Galaxy S21  Operating System Android   I've been using local files on spotify for years, and it seems like it never just works. i...

Lyubka

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping to ads in podcasts crashes playback

When I start a podcast it plays fine, but if I skip forward into an ad break the playback stops completely and the play banner disappears like nothing was playing at all. Restarting the podcast plays from the last skip before the ad break. If I let t...

Newbie

When I start a podcast it plays fine, but if I skip forward into an ad break the playback stops completely and the play banner disappears like nothing was playing at all. Restarting the podcast plays...

bn94c

Casual Listener

3402 Views

11 replies

2 likes

  • 3402 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify doesn't play in my car.

When in car, offline mode, all songs downloaded - the playback stops after the currently playing song ends. The app ignores my car audio controls, I can't resume playback using my car's dedicated button. The playback can be started again ONLY with se...

Regular

When in car, offline mode, all songs downloaded - the playback stops after the currently playing song ends. The app ignores my car audio controls, I can't resume playback using my car's dedicated but...

nlrivera

Newbie

6047 Views

10 replies

0 likes

  • 6047 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify automatically plays sleep playlist at night

My phone automatically started playing "This is Deep Sleep Music Therapy" playlist at roughly 3am. I have no other people signed into my account. I heard this was a bixby or google clock thing, but i do not have bedtime settings or bixby routine sett...

Newbie

My phone automatically started playing "This is Deep Sleep Music Therapy" playlist at roughly 3am. I have no other people signed into my account. I heard this was a bixby or google clock thing, but i...

Alex

Spotify Legend

1878 Views

1 replies

0 likes

  • 1878 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade activates even when playing sequential tracks in an album

PlanPremium FamilyCountryUnited StatesDeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 13App Version8.7.90.544 My Question or IssueWhen I play an album sequentially (shuffle is off) with crossfade activated, the crossfade activates regardless...

Casual Listener

Plan Premium Family Country United States Device Samsung Galaxy Note20 Ultra Operating System Android 13 App Version 8.7.90.544   My Question or Issue When I play an album sequential...

Bigg_Bill7

Regular

2587 Views

10 replies

4 likes

Android 13
bug
Crossfade
iOS
ipados
playback
Samsung
sequential tracks
  • 2587 Views
  • 10 replies
  • 4 likes

Superuser Contribution Ad doesn't play unless I go into the app to replay the playlist

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and press "shuffle play" on the playlist I'm trying to ...

Casual Listener

Have recently had an issue with a Viking Line ad on both Spotify mobile and PC. So this ad doesn't play automatically like other ads do, but it wants me to stop what I'm doing to go into the app and ...

MihailY

Moderator

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are no longer downloading

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 13Spotify Version8.7.90.544 My Question or IssueSongs stop downloading after a certain amount of downloads. Next to the "heart" icon, the download shows a perpetually swi...

Newbie

Plan Premium Duo Country Canada Device Samsung Galaxy S20+ 5G Operating System Android 13 Spotify Version 8.7.90.544   My Question or Issue Songs stop downloading after a certain amo...

OscarDC

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Local files not working after reinstall.

Android Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing. Local files folder is empty but the files are definitly there on my file explorer and marked as audio. Also didnt detect the system aui...

Casual Listener

Android   Reinstalled spotify to try and fix another issue and no local mp3 files are no longer detected or playing.  Local files folder is empty but the files are definitly there on my f...

flanker15

Casual Listener

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback restricted

PlanFreeCountryUSA DevicePixel 6Operating SystemAndroid 13 My Question or IssueI am unable to play songs in the Spotify app on my phone. I can navigate around the app, but when I press the play button, nothing happens. Spotify plays find on my laptop...

Visitor

Plan Free Country USA   Device Pixel 6 Operating System Android 13   My Question or Issue I am unable to play songs in the Spotify app on my phone. I can navigate around the app,...

fantoniomoura

Regular

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops playing music as soon as I hear turn off the screen

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or Issue as soon as I lock my screen Spotify stops playing music. It doesn't happen immediately though. First it starts stuttering for like 5 seconds and then ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue   as soon as I lock my screen Spotify stops playing music. It doesn't...

Lyubka

Moderator

325 Views

1 replies

1 likes

  • 325 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play Bar missing on android

PlanPremiumCountrySouth Africa DeviceOppo A53sOperating SystemAndroid 12 My Question or IssueMy Play bar disappears on my app regularly the only way I can get it back is by opening the desktop app changing device to desktop app and then back to the p...

Casual Listener

Plan Premium Country South Africa   Device Oppo A53s Operating System Android 12   My Question or Issue My Play bar disappears on my app regularly the only way I can get it back ...

thisappispissingmeof

Casual Listener

3104 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Music stops playing after other sound is played

PlanPremiumCountryGermanyDeviceXiaomi Redmi 9 Note ProOperating SystemAndroid 11 My Question or IssueMusic stops playing after another sound is played on my phone. After the song just played ends, the music stops and cannot be turned on again. In the...

Regular

Plan Premium Country Germany Device Xiaomi Redmi 9 Note Pro Operating System Android 11   My Question or Issue Music stops playing after another sound is played on my phone. After the ...

Joan

Moderator

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto plays current song and then starts back at the beginning of the list

Plan: PremiumCountry: USDevice: Samsung Galasy S22Operating System: Android v13 My Question or IssueI play all my playlists via the sorted order as the shuffle play stinks. When I get into my car lately it will play the current song set up on my last...

Roadie

Plan: Premium Country: US Device: Samsung Galasy S22 Operating System: Android v13   My Question or Issue I play all my playlists via the sorted order as the shuffle play stinks.&nbs...

bdawg923

Gig Goer

8496 Views

19 replies

5 likes

Andoird Auto
  • 8496 Views
  • 19 replies
  • 5 likes

Superuser Contribution Change default player.

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10Operating SystemAndroid 12My Question or IssueWhen I try to play an mp3 file on my phone it opens spotify without giving me any other application option (I tried the "open with" option but it ope...

Newbie

Plan Premium Country United States  Device Samsung Galaxy 10 Operating System Android 12 My Question or Issue When I try to play an mp3 file on my phone it opens spotify without giving ...

Lyubka

Moderator

942 Views

1 replies

0 likes

default player
LocalFiles
  • 942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view queue on Android

Plan - Premium IndividualCountry - UK Device - Pixel 7 / iPhone XR / Macbook Pro 2019Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1 My Question or IssueOften when I finish listening to a playlist, a new playlist will start automat...

Casual Listener

Plan - Premium Individual Country - UK   Device - Pixel 7 / iPhone XR / Macbook Pro 2019 Operating System - Android 13 / iOS 16.1.2 / macOS Monterey 12.6.1    My Question or...

uchechie

Casual Listener

709 Views

5 replies

0 likes

  • 709 Views
  • 5 replies
  • 0 likes

Superuser Contribution songs wont play after i exit the app. its like happening since last week.

PlanFreeCountryindiaDeviceSamsung a22Operating SystemAndroid version 12 My Question or IssueLike every time I close the app. Songs wont play no more on the playlist and i need to manually select another song to make it work again. please fix this bug...

Visitor

  Plan Free Country india Device Samsung a22 Operating System Android version 12   My Question or Issue Like every time I close the app. Songs wont play no more on the playlist a...

Yordan

Moderator

2516 Views

12 replies

6 likes

andriod
Music
not working
  • 2516 Views
  • 12 replies
  • 6 likes

Superuser Contribution Text in lockscreen widget is black

Plan : DuoFree/Premium : PremiumCountry : Canada DeviceSamsung Galaxy S21 Ultra Operating SystemOne UI 5.0Android 13 After the newest update of One UI the text in the lockscreen widget is black, making it almost illegible if your screen isn't a contr...

Newbie

Plan : Duo Free/Premium : Premium Country : Canada   Device Samsung Galaxy S21 Ultra   Operating System One UI 5.0 Android 13   After the newest update of One UI the te...

MihailY

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add my playlists on homescreen

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S9+Operating SystemQ (Android 10) My Question or IssueI have always been able to add my playlists to my homescreen (which I find aesthetically pleasing), but lately it has come to my attention tha...

Newbie

Plan Premium Country The Netherlands Device Samsung Galaxy S9+ Operating System Q (Android 10)   My Question or Issue I have always been able to add my playlists to my homescreen (whic...

blk146

Newbie

511 Views

3 replies

0 likes

  • 511 Views
  • 3 replies
  • 0 likes