Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202369 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202369 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547115 Views

78 replies

3 likes

  • 547115 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454985 Views

571 replies

38 likes

Account
Free
  • 454985 Views
  • 571 replies
  • 38 likes

Superuser Contribution Smart shuffle is not returning to original order after turning it off.

In the past I would start listening to my playlist my pressing the shuffle icon on the top of the playlist, and if a song came on as part of an album that I wanted to hear through, I would turn off shuffle and it would stick to my sort order of "arti...

Casual Listener

In the past I would start listening to my playlist my pressing the shuffle icon on the top of the playlist, and if a song came on as part of an album that I wanted to hear through, I would turn off s...

Dian

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Public Playlists are not showing in Public Playlists list

I have manually set a playlist to Public, refreshed my Spotiy session, and the playlist does not show up in my Public Playlists list. Plan: PremiumCountry: United State of AmericaDevice: Macbook Pro and Andriod

Regular

I have manually set a playlist to Public, refreshed my Spotiy session, and the playlist does not show up in my Public Playlists list.    Plan: Premium Country: United State of Ameri...

ThisCommunitySucks

Community Legend

6364 Views

3 replies

1 likes

  • 6364 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcast episodes list is always scrolled to the middle

I listen to the Joe Rogan Podcast, when I go to the podcast page to check for new podcasts the list is scrolled to somewhere in the middle. Right now it is stuck at #1911 and the newest is #2008 so I have to scroll 97 positions to see the newest, the...

Regular

I listen to the Joe Rogan Podcast, when I go to the podcast page to check for new podcasts the list is scrolled to somewhere in the middle. Right now it is stuck at #1911 and the newest is #2008...

Lyubka

Moderator

2000 Views

6 replies

0 likes

  • 2000 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy watch 5 flipped ui in hebrew

There is a small ui bug in the hebrew version. Where the media control arrows are flipped and also the scroll bar is in the middle of the screen, probably flipped too.

Regular

There is a small ui bug in the hebrew version. Where the media control arrows are flipped and also the scroll bar is in the middle of the screen, probably flipped too.

EyalHoff

Regular

1125 Views

6 replies

0 likes

  • 1125 Views
  • 6 replies
  • 0 likes

Superuser Contribution "You've discovered a Premium feature" shows on Premium

PlanPremiumCountryUKDevice: Samsung s21 +Operating SystemAndroid 13My Question or IssueAny time i try to tap shuffle on a playlist, i get "You've discovered a Premium feature" pop up while on Premium. I've cleared the cache, the data and then uninsta...

Newbie

  Plan Premium Country UK Device:  Samsung s21 + Operating System Android 13 My Question or Issue Any time i try to tap shuffle on a playlist, i get "You've discovered a Premium f...

Alex

Spotify Legend

2269 Views

1 replies

0 likes

  • 2269 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find the three-dot button

I'm trying to block an artist, using my android app, but that three-dot button, which should be next to the follow button, is missing. (I've just installed the latest app update. it's still missing)

Casual Listener

I'm trying to block an artist, using my android app, but that three-dot button, which should be next to the follow button, is missing. (I've just installed the latest app update. it's still missing)

BellaOr

Casual Listener

4484 Views

4 replies

1 likes

  • 4484 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why does spotify get stuck in a paused state?

I use the Spotify app version 8.8.44.527 on a Google Pixel 6A with Bluetooth in my car, a 2016 Prius. Most often, it works beautifully, but sometimes it just stops. The controls do not indicate that it is paused. Pressing the pause button multiple ti...

Regular

I use the Spotify app version 8.8.44.527 on a Google Pixel 6A with Bluetooth in my car, a 2016 Prius. Most often, it works beautifully, but sometimes it just stops. The controls do not indicate that ...

shochatd

Regular

2421 Views

8 replies

0 likes

  • 2421 Views
  • 8 replies
  • 0 likes

Superuser Contribution Sleep time for all

The timer function was recently removed for alot of users and is something that makes using the app a necessity for alot of people. Some people may be able to use it but disabling it can and does cause issues for alot of people. If leaving the platfo...

Visitor

The timer function was recently removed for alot of users and is something that makes using the app a necessity for alot of people. Some people may be able to use it but disabling it can and does cau...

Eni

Moderator

1713 Views

1 replies

0 likes

  • 1713 Views
  • 1 replies
  • 0 likes

Superuser Contribution First load is slow while using mobile data

PlanPremiumCountryLithuaniaDeviceXiaomi Redmit Note 8 ProOperating SystemMIUI Global 12.0.5 (Android version 10 QP1A. 190711.020) My Question or IssueWhen opening Spotify, the initial load is very slow (home page/search page takes around 30-60 second...

Newbie

Plan Premium Country Lithuania Device Xiaomi Redmit Note 8 Pro Operating System MIUI Global 12.0.5 (Android version 10 QP1A. 190711.020)   My Question or Issue When opening Spotify, th...

Joan

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off shuffle for Audiobooks

Is there a way to turn off shuffle for audiobooks in the Free Version?

Visitor

Is there a way to turn off shuffle for audiobooks in the Free Version?

Enonimouse

Visitor

3484 Views

2 replies

0 likes

audibook
shuffle
  • 3484 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why can't I preview suggested songs before putting them on my playlist?

When I tap "Add to this playlist" I'm not allowed to preview and listen to a clip of any of the suggested songs anymore. It only lets me listen to clips of my liked songs. Is this a premium feature now? I'm on android and I'm a free user.

Casual Listener

When I tap "Add to this playlist" I'm not allowed to preview and listen to a clip of any of the suggested songs anymore. It only lets me listen to clips of my liked songs. Is this a premium feature n...

DeluluCarrot

Casual Listener

1295 Views

4 replies

1 likes

  • 1295 Views
  • 4 replies
  • 1 likes

Superuser Contribution Mobile app doesn't recognize me as a subscribr...laptop is fine

Mobile just changed??? Reinstalled app still doesn't recognize me and no access to my playlists...advises me to make my first playlist

Visitor

Mobile just changed??? Reinstalled app still doesn't recognize me and no access to my playlists...advises me to make my first playlist

Yordan

Moderator

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Exclude from taste profile" option not available

"Exclude from taste profile" option not available when clicking the 3 dots on a playlist using the desktop app as well as Android app.

Visitor

"Exclude from taste profile" option not available when clicking the 3 dots on a playlist using the desktop app as well as Android app.

Susan_GP

Moderator

1412 Views

1 replies

0 likes

  • 1412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like and Dislike are on top of each other

PlanPremiumCountryIsraelDeviceSamsung Galaxy 10+Operating SystemAndroid 12Version8.8.50.466My IssueIn my liked songs playlist, when I use Smart Shuffle, I'm encountering an issue that the Like and Dislike buttons are on top of each other. Like in thi...

Casual Listener

Plan Premium Country Israel Device Samsung Galaxy 10+ Operating System Android 12 Version 8.8.50.466 My Issue In my liked songs playlist, when I use Smart Shuffle, I'm encountering an issu...

Eni

Moderator

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

App is just plain bad Tech

PlanPremiumCountryColombiaDeviceRedmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plusOperating SystemiOS, Android My Question or IssueThis app... I don't want to be mean or anything, but... It's garbage. You need to redesign it from scratch. I...

Visitor

Plan Premium Country Colombia Device Redmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plus Operating System iOS, Android   My Question or Issue This app... I don't want to be me...

user-removed

Not applicable

1370 Views

2 replies

4 likes

Bug Playlist
bugs
Bugs issues
errors
  • 1370 Views
  • 2 replies
  • 4 likes

Downloaded Songs not being recognized

I just turned on my phone (sony xperia z5) and opened Spotify to find at that all of my downloaded songs were not recognized as downloaded anymore, and the "available offline" tab is unchecked for all of them. The data is still on my SD Card (about 1...

Casual Listener

I just turned on my phone (sony xperia z5) and opened Spotify to find at that all of my downloaded songs were not recognized as downloaded anymore, and the "available offline" tab is unchecked for al...

Professor_Ale

Casual Listener

4620 Views

6 replies

0 likes

  • 4620 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify search not working on s1 android

In the last few days I noticed that when I search the only results that show is Amazon Music, Spotify results don't show up. It works on ios but not on Android. I've removed the Spotify service and re added it with no change. I've uninstalled then re...

Visitor

In the last few days I noticed that when I search the only results that show is Amazon Music, Spotify results don't show up. It works on ios but not on Android. I've removed the Spotify service and r...

Lyubka

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution the lyric doesn't show up

i think it's only premium provided lyric, but when i see my friend acc she can see the lyric even she's not premiun user

Visitor

i think it's only premium provided lyric, but when i see my friend acc she can see the lyric even she's not premiun user

Lyubka

Moderator

469 Views

1 replies

2 likes

  • 469 Views
  • 1 replies
  • 2 likes

Superuser Contribution Qué puedo hacer para iniciar sesión en mi teléfono ?

Instale la aplicación y no puedo iniciar sesión de ninguna manera, ya desinstale y volví a instalar la aplicación, borre el cache y reinicie el teléfono, pero sigue sin dejarme entrar a la aplicación.

Visitor

Instale la aplicación y no puedo iniciar sesión de ninguna manera, ya desinstale y volví a instalar la aplicación, borre el cache y reinicie el teléfono, pero sigue sin dejarme entrar a la aplicación...

Lyubka

Moderator

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Why do I get Offline message?

Have for a week now (?) got an message that I'm Offline. Have Internet connection for everything else on my Android 12 mobile.Can play already downloaded music...(Have payed my bills)Do se my cryptic UID, in the app.Now playing from Chrome, have been...

Visitor

Have for a week now (?) got an message that I'm Offline. Have Internet connection for everything else on my Android 12 mobile. Can play already downloaded music... (Have payed my bills) Do se my...

Yuhoo

Music Fan

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes