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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
  • 854551 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20412 Views
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  • 20412 Views
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Superuser Contribution "Other" in "Settings" not clickable

PlanPremiumCountryBrazilUsing the latest app version, downloaded from the Play Store8.6.48.796 Device(Redmi Note 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to save the songs in my SD Card. The usual way to d...

  • Casual Listener
  • Plan Premium Country Brazil Using the latest app version, downloaded from the Play Store 8.6.48.796   Device (Redmi Note 10) Operating System (iOS 10, Android Oreo, Windows 10,etc...
  • Alex
  • Moderator
  • 478 Views
  • 6 replies
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  • 478 Views
  • 6 replies
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Superuser Contribution [Android] Music starts playing randomly and is a different song than what the app says

Music will start and stop randomly and wont be the song that is on the cover. I try to skip the song to try and refresh or catch up hopefully the next song is right, but will be a completely different song. Ill start a new playlist and it does the sa...

  • Visitor
  • Music will start and stop randomly and wont be the song that is on the cover. I try to skip the song to try and refresh or catch up hopefully the next song is right, but will be a completely differen...
  • Novy
  • Moderator
  • 305 Views
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  • 305 Views
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[Android][Podcasts] Downloading a podcast should keep you where you are

At the moment (at least on Android) if you've scrolled down a list of podcast episodes and click to download one it then immediately takes you to the top of the list again. On the flip side it would be nice to have a 'back to top' button because scro...

  • Casual Listener
  • At the moment (at least on Android) if you've scrolled down a list of podcast episodes and click to download one it then immediately takes you to the top of the list again.    On the flip...
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  • Android
    Podcasts
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Superuser Contribution Reorder playlist on android

How do I reorder my playlist on android? Is it possible? Yes or no? Thanks.Sorry but lots of misinformation out there.

  • Regular
  • How do I reorder my playlist on android? Is it possible? Yes or no? Thanks. Sorry but lots of misinformation out there. 
  • Elena
  • Moderator
  • 287 Views
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  • Reorder android
  • 287 Views
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Superuser Contribution Adding locale fills through my phone

PlanPremiumCountryBelgiumDeviceSamsung A51Operating System Android My Question or IssueDearI want to add some locale fills from my phone to my playlist. Is this possible without using a laptop or tablet? I tried it though the app and the website but ...

  • Casual Listener
  • Plan Premium Country Belgium Device Samsung A51 Operating System  Android   My Question or Issue Dear I want to add some locale fills from my phone to my playlist.  Is this ...
  • Alex
  • Moderator
  • 316 Views
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  • 316 Views
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Solved!!Superuser Contribution Reorder playlists

Spotify PremiumCountry - UK DevicePixel 3 xlOperating SystemAndroid 9 My Question or Issue How do I reorder the playlists within the 'Your Library' section? I have a lot of playlists, only a couple of which I have saved for offline use(when abroad wi...

  • Casual Listener
  • Spotify Premium Country - UK   Device Pixel 3 xl Operating System Android 9   My Question or Issue   How do I reorder the playlists within the 'Your Library' section?  ...
  • Alex
  • Moderator
  • 7643 Views
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  • 7643 Views
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Superuser Contribution Playlists are gone!

PlanPremiumCountryNorwayDeviceSamsung S21 Ultra/Acer Chromebook 715Operating SystemAndroid My Question or IssueHi!In just recently bought a chromebook and downloaded Spotify, logged in as usual and all my playlists were missing. How can I have my 50s...

  • Casual Listener
  •   Plan Premium Country Norway Device Samsung S21 Ultra/Acer Chromebook 715 Operating System Android   My Question or Issue Hi! In just recently bought a chromebook and downloa...
  • MafeG
  • Spotify Legend
  • 286 Views
  • 5 replies
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  • 286 Views
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Solved!!Superuser Contribution Lyrics don't stay on the screen when changing songs

PlanPremiumCountryBrazilDeviceMotorola Moto G8Operating SystemAndroid 11 My Question or IssueCurrently, when visualizing lyrics either through the box below the play/pause button or through the dedicated full screen lyrics page and another song start...

  • Newbie
  • Plan Premium Country Brazil Device Motorola Moto G8 Operating System Android 11   My Question or Issue Currently, when visualizing lyrics either through the box below the play/pause bu...
  • CarlosE
  • Moderator
  • 1089 Views
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  • 1089 Views
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Superuser Contribution Spotify multi mode not working on Cabasse active speakers

I have a pair of Cabasse Stream 1 active speakers.While I can pair them from the Cabasse app I can not do that from the Spotify app.I thought that for a pair of similar active speakers there is a thing called Spotify multi mode. I don't have this opt...

  • Newbie
  • I have a pair of Cabasse Stream 1 active speakers. While I can pair them from the Cabasse app I can not do that from the Spotify app. I thought that for a pair of similar active speakers there is a...
  • Alex
  • Moderator
  • 308 Views
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  • 308 Views
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Superuser Contribution Lock screen controls android 11

Plan Premium Device Samsung S10e Operating System Android 11 My Question or Issue Spotify controls appeared on lock screen after Android 11 update does anyone know how to turn it off? I've got all lock screen notifications turned off and I tried turn...

  • Visitor
  • Plan   Premium   Device   Samsung S10e   Operating System   Android 11       My Question or Issue   Spotify controls appeared on lock scre...
  • peter2011
  • Newbie
  • 2708 Views
  • 4 replies
  • 1 likes
  • 2708 Views
  • 4 replies
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Superuser Contribution Cannot PAUSE Play

Plan Free/PremiumCountry USA Device Samsung Galaxy Note 8 & Active 2 WatchOperating System Android 9 & Tizen My Question or IssueThere is no PAUSE / STOP Play option once music begins playing. The PLAY arrow/icon is always present. It is the same on ...

  • Newbie
  • Plan  Free/Premium Country USA   Device  Samsung Galaxy Note 8 & Active 2 Watch Operating System  Android 9 & Tizen   My Question or Issue There is no PAU...
  • Alex
  • Moderator
  • 330 Views
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  • App
  • 330 Views
  • 1 replies
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Superuser Contribution Bring back my "Back" button

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts.I know Spotify had experimented with this change with Spotify Radio but now it does it for everything: My mixes. Albums. My own playl...

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  • Regular
  • On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts. I know Spotify had experimented with this change with Spotify Radio but no...
  • Alex
  • Moderator
  • 408 Views
  • 1 replies
  • 0 likes
  • Track Back button
  • 408 Views
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Superuser Contribution "Unlimited" songs for new free users, but trial

PlanFreeDeviceA smartphoneOperating SystemAndroid 11 My Question or IssueSincerely, you people should inform openly to new free users that songs on demand, unlimited number of jumps and track time selection have an end date. How do you have the insol...

  • Newbie
  • Plan Free Device A smartphone Operating System Android 11   My Question or Issue Sincerely, you people should inform openly to new free users that songs on demand, unlimited number of j...
  • Alex
  • Moderator
  • 234 Views
  • 1 replies
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  • 234 Views
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Superuser Contribution Spotify pausing randomly on android

PlanPremium FamilyCountryIndia DeviceOne Plus NordOperating SystemAndroid snapdragon My Question or IssueSpotify keeps pausing randomly. every 30 - 90 seconds. Have already tried- uninstalling and reinstalling- Clearing cache and storage - switching ...

  • Newbie
  • Plan Premium Family Country India  Device One Plus Nord Operating System Android snapdragon   My Question or Issue Spotify keeps pausing randomly. every 30 - 90 seconds. Have alre...
  • Ver
  • Spotify Legend
  • 350 Views
  • 1 replies
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  • 350 Views
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Superuser Contribution Can't move songs to SD card

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress. It finishes and then I check but nothing has moved.??PlanPremiumCountryUsaDevice Samsung Galaxy ultra s20Operating Android My Qu...

  • Roadie
  • I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress.  It finishes and then I check but nothing has moved.?? Plan Premium C...
  • Saqibfraz
  • Regular
  • 238 Views
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  • 238 Views
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Superuser Contribution Spotify not working when CACHE on SD card Meizu M6

DeviceMeizu M6Operating SystemFlyme OS 6.2.0.1G When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear When I transfer cache in internal memory is all right. I very need to transfer cache in SD card. Please FIX ...

  • Casual Listener
  • Device Meizu M6 Operating System Flyme OS 6.2.0.1G   When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear 😞 When I transfer cache in internal me...
  • Saqibfraz
  • Regular
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
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Superuser Contribution [Android][Other] Bring back the "Back" button in the Android Notification

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs without opening the app, but also because I can now...

  • Visitor
  • Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs ...
  • Eni
  • Moderator
  • 281 Views
  • 1 replies
  • 1 likes
  • Android
    Other
  • 281 Views
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Superuser Contribution It takes 30-50 sec to open an already downloaded album in subway

PlanFamily CountryUS DeviceOnePlus 7T HD1905 Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AA My Question or IssueEvery day twice a day the same problem drives me crazy. In the subway commute w/o having the internet it takes 30-50 sec to open an...

  • Regular
  •   Plan Family   Country US   Device OnePlus 7T HD1905   Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA   My Question or Issue Every day twice a day the ...
  • CarlosE
  • Moderator
  • 449 Views
  • 7 replies
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  • Android
    offline
  • 449 Views
  • 7 replies
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Superuser Contribution [Android][Chromecast Built-in] Playback freezes on Android TV only when in foreground

Premium planUnited States Sony Bravia smart TVAndroid OS 9 (Pie?) Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast compatible apps (sometime earlier this year), Spotify video podcasts stopped ...

  • Casual Listener
  • Premium plan United States   Sony Bravia smart TV Android OS 9 (Pie?)   Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast comp...
  • CarlosE
  • Moderator
  • 362 Views
  • 1 replies
  • 0 likes
  • Android TV
    Chromecast Built-in
  • 362 Views
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Superuser Contribution Spotify app isn't showing Sonos speakers

PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...

  • Casual Listener
  • Plan Premium Country Netherlands  Device Samsung Galaxy 9, Samsung Galaxy S20+ Operating System Android   My Question or Issue Suddenly I don't have any Sonos speaker inside my Sp...
  • Alex
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes