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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847014 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847014 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16161 Views
  • 3 replies
  • 0 likes
  • 16161 Views
  • 3 replies
  • 0 likes

Superuser Contribution At Night, How Can I Turn My Android Phone Screen Off, When Listening To Spotify App?

Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep. Music paused or off - I can darken my screen. Music playing - I touch the power button to get a black screen but Spotify immediately forces the s...

  • Music Fan
  • Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep.    Music paused or off - I can darken my screen.    Music playing - I ...
  • CarlosE
  • Moderator
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Needs To Fix The Playlist Description Field

PlanPremiumCountryU.S.DeviceGoogle Pixel 3a XLOperating SystemAndroid Version 11 My IssueThe description of my playlists keeps messing up, after so long. It keeps replacing parts of it with nonsense. Below is an example. Two new songs, &q...

  • Roadie
  • P lan Premium Country U.S. Device Google Pixel 3a XL Operating System Android Version 11   My Issue The description of my playlists keeps messing up, after so long. It keeps replacing ...
  • MadmanOnWheels
  • Roadie
  • 1413 Views
  • 14 replies
  • 0 likes
  • 1413 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify won’t play on Astell & Kern sr25 music player

PlanPremium CountryUKDeviceAstell and Kern sr25 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter much faffing about I have downloaded and installed Spotify on the sr25 and can log in and see all my playlists etc, can ...

  • Casual Listener
  • Plan Premium  Country UK Device Astell and Kern sr25  Operating System (iOS 10, Android  Oreo, Windows 10,etc.)   My Question or Issue After much faffing about I have do...
  • CarlosE
  • Moderator
  • 2155 Views
  • 5 replies
  • 0 likes
  • 2155 Views
  • 5 replies
  • 0 likes

Re: [Android] I play a song but no music can be heard

Device - Huawei P30 ProOS version - EMUI 11.0.0.138Version - 8.6.12.968 Issue - randomly, between songs, the volume rapidly lowers to muted by itself. This happens on the app on my phone, whether I am using headphones or not, whether I am touching th...

  • Newbie
  • Device - Huawei P30 Pro OS version - EMUI 11.0.0.138 Version - 8.6.12.968   Issue - randomly, between songs, the volume rapidly lowers to muted by itself. This happens on the app on my phone...
  • 88 Views
  • 0 replies
  • 0 likes
  • 88 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Ads stop playing until I hit the back button

PlanFreeCountryCanadaDevicePendoo x10 MAX (Android TV Box)Operating SystemAndroid 9 My Question or IssueSpotify stops ads a little more than half way through. Specifically the mcdonalds one where it lists their COVID procedures, it just stops on the ...

  • Regular
  • Plan Free Country Canada Device Pendoo x10 MAX (Android TV Box) Operating System Android 9   My Question or Issue Spotify stops ads a little more than half way through.  Specifica...
  • Jeremy
  • Spotify
  • 507 Views
  • 9 replies
  • 0 likes
  • 507 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Playlist name or album title

When playing a particular playlist from spotify or even my own playlists the 'playlist name' or album title used to show at the top of the screen. It was a great and really useful feature as you could tap the song that was playing and then the playli...

  • Newbie
  • When playing a particular playlist from spotify or even my own playlists the 'playlist name' or album title used to show at the top of the screen. It was a great and really useful feature as you coul...
  • Xenia
  • Moderator
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is horrible to use on Nvidia shield tv pro

PlanPremiumCountryUKDeviceNvidia shield tv proOperating SystemAndroid TV My Question or IssueJust moved over to a Nvidia tv pro and absolutely hate how Spotify is on there. (to the point of actually looking into other music streaming options) Current...

  • Regular
  •   Plan Premium Country UK Device Nvidia shield tv pro Operating System Android TV   My Question or Issue Just moved over to a Nvidia tv pro and absolutely hate how Spotify is on ...
  • Novy
  • Moderator
  • 4159 Views
  • 8 replies
  • 2 likes
  • nvidia tv pro
  • 4159 Views
  • 8 replies
  • 2 likes

Superuser Contribution Video podcasts on Nvidia Shield?

When can I expect an update to the Nvidia Shield App to support video podcasts like JRE?It seems mind blowing that I can watch a video podcast on my phone but can only play the audio on my TV.

  • Visitor
  • When can I expect an update to the Nvidia Shield App to support video podcasts like JRE? It seems mind blowing that I can watch a video podcast on my phone but can only play the audio on my TV.&nb...
  • user-removed
  • Not applicable
  • 1101 Views
  • 7 replies
  • 5 likes
  • 1101 Views
  • 7 replies
  • 5 likes

Superuser Contribution Spotify wouldn't use SD card as storage

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid 10 A few days ago I noticed that Spotify was no longer storing downloads on my SD card. But when I went to Spotify's Settings > Storage and re-checked "SD card," I got an error me...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android 10   A few days ago I noticed that Spotify was no longer storing downloads on my SD card.  But when I ...
  • Novy
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is totally unresponsive with data moved to SD card

Is it even possible to move data to SD card without having some real issues with the speed and responsiveness of the app? I am currently using Samsung Galaxy S20 FE with a reasonably fast Samsung MicroSDXC 256GB EVO (read: 100 MB/s, write: 90 MB/s) a...

  • Newbie
  • Is it even possible to move data to SD card without having some real issues with the speed and responsiveness of the app? I am currently using Samsung Galaxy S20 FE with a reasonably fast Samsung Mic...
  • Novy
  • Moderator
  • 261 Views
  • 1 replies
  • 1 likes
  • Android
    Data Storage
    microSD
  • 261 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution No lock screen options

DeviceRealme 7 5g Operating SystemAndroid 10 (Realme UI) My Question or IssueI am trying to get Spotify to appear on my lock screen. The system "music" app does appear on my lock screen and I've attached a screenshot of the settings. In comparison th...

  • Casual Listener
  • Device Realme 7 5g   Operating System Android 10 (Realme UI)   My Question or Issue I am trying to get Spotify to appear on my lock screen. The system "music" app does appear on my l...
  • Mihail
  • Spotify Legend
  • 4569 Views
  • 3 replies
  • 0 likes
  • 4569 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify glitching and then crashing

PlanPremiumCountryAustraliaDeviceOppo r11sOperating SystemColor OS My Question or IssueEver since a patch that was released on tuesday my spotify is constantly crashing. I will be listening to music and after a few songs it will all of a sudden stop ...

  • Newbie
  • Plan Premium Country Australia Device Oppo r11s Operating System Color OS   My Question or Issue Ever since a patch that was released on tuesday my spotify is constantly crashing. I wi...
  • Jeremy
  • Spotify
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

[Android][Playlists] For the love of God, please stop forgetting to autoshuffle my playlists

If I'm not following posting guidelines then please forgive me, I don't have time to learn all of the guidelines and Spotify makes it mighty difficult to provide feedback unless you post on these forums, which is another idea on what needs to be fixe...

  • Visitor
  • If I'm not following posting guidelines then please forgive me, I don't have time to learn all of the guidelines and Spotify makes it mighty difficult to provide feedback unless you post on these for...
  • 114 Views
  • 0 replies
  • 0 likes
  • Android
    Playlists
  • 114 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify plays on both phone and computer at the same time on 8.6+

PlanPremiumCountryUSADeviceSamsung Galaxy S21+Operating SystemWindows 10 My Question or IssueToday, I created a new account, and added it under a Duo Plan Membership. I downloaded the Desktop app, and the Mobile app, and for some reason, I'm able to ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S21+ Operating System Windows 10    My Question or Issue Today, I created a new account, and added it under a Duo Plan Membership. I...
  • Eni
  • Moderator
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Like button likes the song but doesn't add it to Liked songs

PlanPremiumCountrySpainDeviceSamsung Galaxy S9Operating SystemAndroid 9.0 I recently started to use Spotify again after around quite a lot years using the recently closed Google Play and I'm finding quite a lot of struggles the service, but I will le...

  • Casual Listener
  • Plan Premium Country Spain Device Samsung Galaxy S9 Operating System Android 9.0   I recently started to use Spotify again after around quite a lot years using the recently closed Googl...
  • Novy
  • Moderator
  • 341 Views
  • 3 replies
  • 0 likes
  • Android
    cap
  • 341 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast ending prematurely

Listening to a podcast with talk and music (60 Songs That Explain the 90s) that has podcast discussion followed by a Spotify song. The talk portion of the podcast ends prematurely and goes right into the song. This is a recent problem that wasn't hap...

  • Newbie
  • Listening to a podcast with talk and music (60 Songs That Explain the 90s) that has podcast discussion followed by a Spotify song. The talk portion of the podcast ends prematurely and goes right into...
  • Eni
  • Moderator
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone won't connect to spotify app on car headunit

Phone: Samsung J7 (2016)Headunit: Pioneer AVH-3100DAB (installed in 2019)Ever since installing the unit, using the Spotify app has been no problem to use until a few weeks ago. It refuses to connect or see the phone when trying to use the app, but us...

  • Casual Listener
  • Phone: Samsung J7 (2016) Headunit: Pioneer AVH-3100DAB (installed in 2019) Ever since installing the unit, using the Spotify app has been no problem to use until a few weeks ago.  It refuses ...
  • Novy
  • Moderator
  • 253 Views
  • 3 replies
  • 0 likes
  • 253 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts play back speed too slow

Android 7.0 Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow).Music streams fine.What can I do?

  • Casual Listener
  • Android 7.0   Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow). Music streams fine. What can I do?  
  • Eni
  • Moderator
  • 11935 Views
  • 4 replies
  • 0 likes
  • 11935 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlists not showing on galaxy 3 watch

Plan PremiumCountry Uk Operating SystemGalaxy watch 3/ galaxy s20 ultra My Question or IssueWhen opening app on my watch only a small number of my playlists are shown.Even deleting/ reinstalling does not work, it is always the same playlists shown an...

  • Newbie
  • Plan Premium Country Uk   Operating System Galaxy watch 3/ galaxy s20 ultra   My Question or Issue When opening app on my watch only a small number of my playlists are shown. E...
  • Novy
  • Moderator
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify draining my mobile data even when the cellular download is turned off

Hi, I have and issue with Spotify in my phone for some months. The application stared to drain my mobile data in large quantities even when I'm listening only to downloaded albums and having cellular download option turned off. I have Nokia 7 Plus ru...

  • Casual Listener
  • Hi,   I have and issue with Spotify in my phone for some months. The application stared to drain my mobile data in large quantities even when I'm listening only to downloaded albums and having...
  • Alex
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes