Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14667 Views
  • 54 replies
  • 17 likes
  • 14667 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864546 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864546 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23307 Views
  • 3 replies
  • 0 likes
  • 23307 Views
  • 3 replies
  • 0 likes

Superuser Contribution Rewind & Fast Forward Disabled on Lock Screen

PlanFreeCountryUSADeviceSamsung Galaxy A71 5GOperating SystemAndroid 11Hello!As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but I cannot rewind or fast forward.I've already tried:Clear cache / storag...

  • Music Fan
  • Plan Free Country USA Device Samsung Galaxy A71 5G Operating System Android 11 Hello! As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but ...
  • Vidimus
  • Music Fan
  • 14794 Views
  • 61 replies
  • 5 likes
  • Other
  • 14794 Views
  • 61 replies
  • 5 likes

Superuser Contribution Adding songs from one playlist to another sends you to the top of the playlist

I just wanna add one(or more) to another playlist from one i'm already on- the playlist im tranferring from is VERY long, so getting sent to the top after grabbing a song from the bottom is very disorienting and GREATLY irritating. how can i stop thi...

  • Casual Listener
  • I just wanna add one(or more) to another playlist from one i'm already on- the playlist im tranferring from is VERY long, so getting sent to the top after grabbing a song from the bottom is very diso...
  • Yordan
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Cast as nearby device..... everywhere

A friend of mine has a very strange problem. In her connect to a device near you, there is always a Google Cast showing up. First we thought that it was a nearby device but while I was there, it didn't show up in my spotify. Also, she does not own a ...

  • Newbie
  • A friend of mine has a very strange problem. In her connect to a device near you, there is always a Google Cast showing up. First we thought that it was a nearby device but while I was there, it didn...
  • aVoc
  • Newbie
  • 2667 Views
  • 7 replies
  • 3 likes
  • 2667 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify app crashes opening any artist page

Did clean reinstall and it is still hapening. Device: Moto E4 XT1762 Android: 7.1.1 Sotify version: 8.5.77.1043 It happens when opening artist page. Liked and downoad appearing ok. If I try to open artistpge while on offline mode it says "go online a...

Screenshot_20200930-104245.png
  • Casual Listener
  • Did clean reinstall and it is still hapening.   Device: Moto E4 XT1762 Android: 7.1.1 Sotify version: 8.5.77.1043 It happens when opening artist page. Liked and downoad appearing ok....
  • Novy
  • Moderator
  • 880 Views
  • 9 replies
  • 1 likes
  • Android
  • 880 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify connect still streams though my phone, not directly to the receiver

PlanPremiumCountryFranceDeviceBoth recent iOS and androidOperating SystemBoth recent iOS and android My Question or IssueHi, when using Spotify connect with Spotify connect with a compatible receiver - blusound node - the music cuts every few seconds...

  • Newbie
  • Plan Premium Country France Device Both recent iOS and android Operating System Both recent iOS and android   My Question or Issue Hi, when using Spotify connect with Spotify connect w...
  • Alex
  • Spotify Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Random and unprompted playing of Bo Burnham

Doesn't sound like a huge problem I know, but it's a bit odd. It's only happened twice so far, once on its own and once when I was already listening to music and it cut in with Bo. First time, I woke up, asked the Echo to play expecting it to carry o...

  • Gig Goer
  • Doesn't sound like a huge problem I know, but it's a bit odd. It's only happened twice so far, once on its own and once when I was already listening to music and it cut in with Bo. First time, I woke...
  • austensauce
  • Visitor
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

Lawcase against Spotify?

Hi, since Spotify enters our local files WITHOUT PERMISSION since months, I am thinking about talking to my lawyer about it. It's very clear they are doing something illegal, they keep denying it while it happens. Anyone who wants to be involved and ...

  • Music Fan
  • Hi, since Spotify enters our local files WITHOUT PERMISSION since months, I am thinking about talking to my lawyer about it. It's very clear they are doing something illegal, they keep denying it whi...
  • Leen73
  • Music Fan
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keep screen on while reading lyrics

I have a pixel2 running Android 11. When I access song lyrics to sing while listening to music in "karaoke mode", I expect the phone screen to stay on, but on my mobile it keeps powering off. So I have to wake it up every 30 secs. Spotify should real...

  • Visitor
  • I have a pixel2 running Android 11. When I access song lyrics to sing while listening to music in "karaoke mode", I expect the phone screen to stay on, but on my mobile it keeps powering off. So I ha...
  • Calgarts
  • Visitor
  • 1859 Views
  • 2 replies
  • 1 likes
  • lyrics
    screen
  • 1859 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify, Android and Pioneer not working

PlanPremiumCountryNorwayDevice(Samsung S22 Ultra 5G)Operating System(Android 12) My Question or IssueMy Spotify app won't connect to my S520 DAB player with thr latest spotify update. When I downgrade to an update from summer 2021 it works, any ideas...

  • Regular
  •   Plan Premium Country Norway Device (Samsung S22 Ultra 5G) Operating System (Android 12)   My Question or Issue My Spotify app won't connect to my S520 DAB player with thr lates...
  • Novy
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Queue based on Liked Songs does not maintain order after app restart

I have tested this on a premium account on both:Motorola G Power, Android 11, Spotify 8.7.28.1217Google Pixel 4a, Android 12, Spotify 8.7.28.1217 Steps to replicate:1 - Open Liked Songs2 - Sort by Title3 - Play any song from the list4 - Open Now Play...

  • Casual Listener
  • I have tested this on a premium account on both: Motorola G Power, Android 11, Spotify 8.7.28.1217 Google Pixel 4a, Android 12, Spotify 8.7.28.1217   Steps to replicate: 1 - Open Liked Song...
  • Taylith
  • Community Legend
  • 234 Views
  • 3 replies
  • 3 likes
  • 234 Views
  • 3 replies
  • 3 likes

Spotify App can't connect to DLNA Renderer Devices

I have a couple of DLNA renderers that I am able to cast music to (for example, cast from Windows 10 to my device), but the Spotify app is not able to connect and start streaming music to those devices. They are able to be discovered, but when I sele...

  • Newbie
  • I have a couple of DLNA renderers that I am able to cast music to (for example, cast from Windows 10 to my device), but the Spotify app is not able to connect and start streaming music to those devic...
  • 623 Views
  • 0 replies
  • 0 likes
  • 623 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution android bug

PlanPremiumDevicexioami mi max 2Operating Systemandroid 8 IssueI wanted to login my account from my computer but ı have forgetten password then ı reset it. But since my phone was on offline mode when ı try to login it said you must first close the of...

  • Newbie
  • Plan Premium Device xioami mi max 2 Operating System android 8   Issue I wanted to login my account from my computer but ı have forgetten password then ı reset it. But since my phone was...
  • Dian
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Select device (home speakers, for example) before starting song

On the Spotify app for Android, I do not see an option for choosing the output device (phone, speakers, etc.) before a song or playlist has started playing. Songs start playing on "this phone," and I have to then click pause to switch to another (out...

  • Newbie
  • On the Spotify app for Android, I do not see an option for choosing the output device (phone, speakers, etc.) before a song or playlist has started playing. Songs start playing on "this phone," ...
  • Dian
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • Android
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Browse] About Spotify Mi phone user bottom navigation bar immersion adaptation problem

About Spotify Mi phone user bottom navigation bar immersion adaptation problemHello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaom...

  • Casual Listener
  • About Spotify Mi phone user bottom navigation bar immersion adaptation problem Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was ...
  • Dian
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 1 likes
  • Android
    Browse
  • 293 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to Disable the Equalizer from Settings.

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueHow do you disable the equalizer? Each time I use my phone, the quality of the music become unsatisfactory. I have a Samsung Galaxy S9+ -- Android 10 ...

  • Casual Listener
  • Plan Premium Country Philippines Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue How do you disable the equalizer? Each time I use my phone, the quality of...
  • Gigimusta
  • Visitor
  • 6362 Views
  • 3 replies
  • 1 likes
  • Android 10
    Samsung
    Samsung galaxy S9+
  • 6362 Views
  • 3 replies
  • 1 likes

Solved!! Can't fast forward when playing local files

I have several local files that I've downloaded onto my phone from my computer. However, when I play the songs on my phone, I'm unable to scroll forward. Every time I do so, the track restarts from the beginning. Has anybody run into this before?

  • Casual Listener
  • I have several local files that I've downloaded onto my phone from my computer. However, when I play the songs on my phone, I'm unable to scroll forward. Every time I do so, the track restarts from t...
  • pjmohr33
  • Regular
  • 4032 Views
  • 32 replies
  • 18 likes
  • 4032 Views
  • 32 replies
  • 18 likes

Superuser Contribution Spotify forcing itself on my phone's player while the website player on another computer is playing

I was listening to the Spotify website player in a browser on my computer, I then got a phone call, I paused the web player, answered the phone, unpaused the web player, plugged in headphones to the phone, then suddenly the phone started playing Spot...

  • Regular
  • I was listening to the Spotify website player in a browser on my computer, I then got a phone call, I paused the web player, answered the phone, unpaused the web player, plugged in headphones to the ...
  • Dian
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect no longer connecting to Naim Mu-So from Android Nexus 5 and Nexus 7

I have spotify 3.4 on Android 5.1.1, and the Spotiy Connect has stopped working on my Naim Mu-so. Naim is not sure why, but of course thinks it is a Spotify problem. All other apps including radio through internet can be streamed through the Naim app...

  • Casual Listener
  • I have spotify 3.4 on Android 5.1.1, and the Spotiy Connect has stopped working on my Naim Mu-so. Naim is not sure why, but of course thinks it is a Spotify problem. All other apps including radio th...
  • bejoy
  • Visitor
  • 11622 Views
  • 7 replies
  • 0 likes
  • 11622 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify playing unprompted when switching between apps (Samsung s10lite)

Hi, for several weeks Spotify starts playing completely unprompted when I try to toggle between apps on my s10 lite. I don't even have Spotify open and the only way to get it to stop is to launch the app and then select pause from Spotify. I can't fi...

  • Regular
  • Hi, for several weeks Spotify starts playing completely unprompted when I try to toggle between apps on my s10 lite. I don't even have Spotify open and the only way to get it to stop is to launch the...
  • Dian
  • Spotify Legend
  • 396 Views
  • 9 replies
  • 0 likes
  • 396 Views
  • 9 replies
  • 0 likes

Superuser Contribution Blend Playlist Crashes Spotify

PlanPremiumCountryUSADeviceSamsung S20+Operating SystemAndroid 11 Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled and reinstalled Spotify multiple times. All other playlists work properly.

  • Newbie
  • Plan Premium Country USA Device Samsung S20+ Operating System Android 11   Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled a...
  • Dian
  • Spotify Legend
  • 1962 Views
  • 9 replies
  • 2 likes
  • Android
    Crash
  • 1962 Views
  • 9 replies
  • 2 likes