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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountrySpainDeviceXiaomi Mi 9Operating SystemMIUI Global 12.0.5 (Android 10)App Version8.6.28.700 My Question or IssueHello, I opened an issue for the Desktop app because some artists had their albums not sorted correctly: https://communit...
Plan: PremiumDevice: Google PixelOperating System: Android 9 My Question or IssueFor whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play. It does not show up in the now playing section and, when set in ...
PlanFamilyCountryGermanyDeviceSamsung Galaxy S9+SoftwareAndroid 10One UI 2.0Samsung's Security Patch level 1st July 2020Spotify 8.5.6 9.834 My Question or IssueSo the app is presenting a very strange pattern of misbehaviors that is escalating. It sta...
PlanPremiumCountryPolandDeviceSamsung Galaxy M21Operating SystemAndroid My Question or IssueWhen browsing a list of podcast episodes it keeps returing to the top - the newest episodes on its own, despite me scrolling down.When filtered by the date fr...
PlanPremiumCountryUnited StatesDeviceGalaxy Note20Operating SystemAndroid 11 My Question or IssueMy notification shade is bugged and will not allow me to dismiss songs that are not playing. It's caused many issues with my music playing and will make ...
PlanPremiumCountryNorwayDeviceAsus Zenfone 6Operating SystemAndroid My Question or IssueApp won't launch 90% of the time, and when it does it's not responding, did a reinstall without any results. Trouble started after last update.
I'm a premium user on Windows and Android.There used to be artist Bios/Backgrounds. They were easily accessed. Currently the only choices I seem to have are:-Following-Going to artist radio-Report-Share Have the Bios and backgrounds been eliminated?K...
PlanPremiumCountry Device(Galaxy 7)Operating System(Android) My Question or Issuei want to add a non spotify music on my android bc i didn't want to sync my desktop to my android so where to put my downloaded music for it to apear in spotify
DeviceFire TV 4K I use Spotify with multiple devices, most of the times on my MacBook or Phone together with a Remote Speaker (Spotify Connect)But I also have a FireTV and on the other day I opened the app and was pleasantly surprised to see a widget...
PlanPremiumCountrySerbiaDevice(Xiaomi Mi Note 10)Operating System(Android 11)My Question or IssueHi,Starting from couple of days ago there is really irritating issue with Spotify App.When listening playlist on Google Home Mini speaker via google cast...
I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. When I reinstall the app it works for about 30 minutes before it ...
PlanPremium - TrialCountryAustraliaDeviceSamsung A71Operating SystemAndroid My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out because sometimes when I start my car and the blue tooth tries to kick in but the display say...
PlanPremiumCountryIndiaDeviceSamsung Galaxy M02Operating SysteAndroid v10 My Question or IssueHi team, just wanted to know if there is a way/short cut to copy songs from one playlist to other. Also, is there a way wherein the user can select all the ...
PlanPremiumCountrySouth AfricaDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueSo I recently update to Android 10, and one of the features is the seekable audio in the dropdown notification bar. I hate it. It takes up space, I acci...
I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app.It's good to see that you guys haven't fixed this, when there...
PlanFreeCountryUnited StatesDeviceSamsung Galaxy J7 Crown Operating SystemAndroid 9 "Pie" My Question or IssueI cannot get Spotify on Android to work at all this week... When I start up the app, Spotify will sometimes lock up almost immediately, forc...
PlanFree/PremiumCountryPLDeviceHTC U11Operating SystemAndroid 9.0 My Question or IssueI have a suggestion, As we know, there is a category "Discovered on" on artists Page, via the desktop app.Would you please implement this feature in mobile version?...
PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating SystemAndroid Oreo My Question or IssueThe skip song button on the lock screen of my phone will not let me skip and is greyed out.
PlanPremiumDevice(Samsung Note 9)Operating System(Android) My Question or IssueI say Hey google play music.I have it set to work when the screen is off. It is just fine, it starts playing a song for me using Spotify.But then the assistant stops liste...
PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XLOperating SystemAndroid 9 My Question or IssueSince the latest UI update, everything is much much slower. Before the update, everything was instant or 1 second max, now, a playlist takes 2 seconds to lo...