Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386182 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUKDevice(Mate 20 Pro)Operating System(Windows 10) My Question or IssueDear Spotify techies - please please please can you get Spotify Connect working with local music files. Apple do it with AirPlay, so why can't you? I really don't...
Plan Premium Country UK Device (Mate 20 Pro) Operating System (Windows 10) My Question or Issue Dear Spotify techies - please please please can you get Spotify Connect working with l...
Not applicable
2946 Views
9 replies
10 likes
Hi there,I cant reach the artist follow button in the new layout as the back button is on top of itSee screenshot Android OnePlus 108.8.36.522
Hi there, I cant reach the artist follow button in the new layout as the back button is on top of it See screenshot Android OnePlus 10 8.8.36.522
Spotify Legend
431 Views
1 replies
0 likes
PlanPremiumCountryNew Zealand DeviceSony & PanasonicOperating SystemAndroid TV v9 and v11 My Question or IssueHave noticed that Spotify app on Android TV only displays the first 100 songs in playlists. Occurs for both our own playlists and ones creat...
Plan Premium Country New Zealand Device Sony & Panasonic Operating System Android TV v9 and v11 My Question or Issue Have noticed that Spotify app on Android TV only disp...
Spotify Legend
1076 Views
6 replies
0 likes
PlanPremiumCountrySweden DeviceSamsung s10e with Android 12 and PC with Windows 10 clientOperating SystemSee above. My Question or IssueAs of a couple of weeks ago, whenever I try to play music from Spotify on either our AudioPro Drumfire D-1 or Audi...
Plan Premium Country Sweden Device Samsung s10e with Android 12 and PC with Windows 10 client Operating System See above. My Question or Issue As of a couple of weeks ago, wh...
Moderator
515 Views
3 replies
0 likes
PlanPremiumCountryDenmark DeviceSamsuns Galaxy S22 UltraOperating SystemAndroid My Question or IssueI have connected my phone to my car player and it worked perfectly. But the other day my spotify app decided to act up and create multiple "pages" on ...
Plan Premium Country Denmark Device Samsuns Galaxy S22 Ultra Operating System Android My Question or Issue I have connected my phone to my car player and it worked perf...
Casual Listener
762 Views
2 replies
0 likes
PlanPremiumCountryU.K.DeviceSamsung S20feOperating SystemAndroidI deleted some tracks from my main playlist yesterday. Today I played that playlist and it still played the deleted tracks, dispite them no longer being on the playlist. I cleared the ca...
Plan Premium Country U.K. Device Samsung S20fe Operating System Android I deleted some tracks from my main playlist yesterday. Today I played that playlist and it still played the deleted tra...
Music Fan
1686 Views
8 replies
0 likes
I can´t add one specific mp3 local file in my android phone to any playlist. The three dots button only shows a menu with one only option to check the music as favorite. My phone is a Motorola Edge 30. Spotify app is at version 8.8.36.522 What can do...
I can´t add one specific mp3 local file in my android phone to any playlist. The three dots button only shows a menu with one only option to check the music as favorite. My phone...
Moderator
315 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 4 XLOperating SystemAndroid 11 My Question or IssueSo connecting to my car stereo via bluetooth works, the audio plays fine, volume controls work fine. However, it no longer has track info on the screen in the c...
Plan Premium Country UK Device Google Pixel 4 XL Operating System Android 11 My Question or Issue So connecting to my car stereo via bluetooth works, the audio plays fine, volume con...
Visitor
1696 Views
11 replies
0 likes
PlanPremiumCountryUSADeviceS22 UltraOperating SystemAndroid 13 My Question or IssueI am having miltiple issues using groups sessions. I have tried reinstalling spotify and multiple devices when my screen broke and phone was in the shop. Problems pers...
Plan Premium Country USA Device S22 Ultra Operating System Android 13 My Question or Issue I am having miltiple issues using groups sessions. I have tried reinstalling spotify and mu...
Moderator
461 Views
1 replies
0 likes
I don't know where to find the new feature dj spotify on my android
I don't know where to find the new feature dj spotify on my android
Newbie
6962 Views
10 replies
0 likes
Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the play bottom and even turn the volume up on it own....
Hi all, can someone help or guide me. My app is acting up for the first time. It kept skipping songs half way, play random songs out of the blue, automatically play songs when I didn't even touch the...
Moderator
556 Views
1 replies
0 likes
PlanPremiumUnited States DevicePixel 3, 2020 Audi When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" ordering. I propose adding a global Android Auto specific setting to configu...
Plan Premium United States Device Pixel 3, 2020 Audi When starting a large playlist on Android Auto such as "Liked Songs", I would like the playlist to always play in "shuffle" o...
Spotify Legend
2885 Views
3 replies
1 likes
I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I connected my new phone to my existing Gear S3, I had to "switch" the ...
I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I ...
Visitor
989 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevice(Samsung Galaxy S21+)Operating System(Android 13) My Question or IssueSo I just noticed this happening today when I was in the gym listening to spotify and going on tiktok between my exercises. Usually if I close out ...
Plan Premium Country Australia Device (Samsung Galaxy S21+) Operating System (Android 13) My Question or Issue So I just noticed this happening today when I was in the gym liste...
Casual Listener
3672 Views
2 replies
1 likes
Hello, for quite some time I have this issue and I am at a loss.I have a premium family account and several devices at home where we listen to Spotify regularly.I have some Alexa Echo devices as well as some Sonos speakers. When playing from the Sono...
Hello, for quite some time I have this issue and I am at a loss. I have a premium family account and several devices at home where we listen to Spotify regularly. I have some Alexa Echo de...
Spotify Legend
834 Views
3 replies
1 likes
The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached.PlanPremiumCountry - Czech Republic Device(realme Operating System(Android 12) My Question or IssueHow do I actually turn it off?
The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached. Plan Premium Country - Czech Republic Device (realme 😎 Operating System ...
Spotify Legend
692 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy S23 ultra Operating SystemAndroid 13 My Question or IssueWhy can't Spotify identify my phones noise and notifications settings to let it detect that notifications are silenced, meaning it doesn't need to mute playback...
Plan Premium Country UK Device Galaxy S23 ultra Operating System Android 13 My Question or Issue Why can't Spotify identify my phones noise and notifications settings to let it...
Visitor
3082 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it today and immediately found that Spotify would not automatically switch to Car ...
Plan Premium Country USA Device Pixel 7 Operating System Android 13 My Question or Issue I recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it tod...
359 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am listening music. I watch video at twitter. Music is pausing. When video finished music i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am li...
Newbie
468 Views
1 replies
1 likes
My Question or Issue Since last update on android, podcasts dont show in LAST HEARED.only songs show there....how can i fix that?
My Question or Issue Since last update on android, podcasts dont show in LAST HEARED. only songs show there.... how can i fix that?
Moderator
497 Views
3 replies
1 likes
