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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842821 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842821 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14346 Views
  • 1 replies
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  • 14346 Views
  • 1 replies
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Solved!!Superuser Contribution Bug - Podcast progress bar in notification area only updates at default speed

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueThere's a constant updating notification from Spotify that appears in the notification area that you get from swiping down from the top of the screen. It shows the p...

  • Newbie
  • Plan Free Country USA Device Samsung Galaxy S9 Operating System Android   My Question or Issue There's a constant updating notification from Spotify that appears in the notification ar...
  • Ivan
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
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Superuser Contribution title not playing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.using Spotify free on android when i select a title it only plays 20 secs the switches to another title. I have tri...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc. using Spotify free on android when i s...
  • Ivan
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
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Superuser Contribution Spotify podcast freezes when opened while ad is playing

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5gOperating SystemAndroid 11 My Question or IssueI'm currently experiencing issues in which Spotify freezes specifically when listening to Podcasts. It app...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy Note 9 & New Samsung Galaxy Note S20 Ultra 5g Operating System Android 11   My Question or Issue I'm currently experiencing...
  • Ivan
  • Spotify Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Queue resets

PlanPremium CountryFinland DeviceSamsung Galaxy J5 (2017) Operating SystemAndroid 9 My Question or Issue Ever since I updated my phone to Android 9 the upcoming song queue resets every time I close the app/just leave it for a while/turn off my screen...

  • Casual Listener
  • Plan Premium   Country Finland    Device Samsung Galaxy J5 (2017)   Operating System Android 9     My Question or Issue   Ever since I updated my pho...
  • Ver
  • Spotify Legend
  • 1992 Views
  • 8 replies
  • 0 likes
  • 1992 Views
  • 8 replies
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Superuser Contribution I cant like songs

PlanPremiumCountry DeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant like songs. I've used the heart in the app, the heart in notification bar and selecting more and then the word like. Ive unins...

  • Visitor
  • Plan Premium Country   Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cant like songs. I've used the heart in the a...
  • Jeremy
  • Moderator
  • 137 Views
  • 1 replies
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  • 137 Views
  • 1 replies
  • 0 likes

[Android][Your Library] No puedo ver la letra de las canciones

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...

  • Newbie
  • Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ...
  • 163 Views
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  • 0 likes
  • Android
    Your Library
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Solved!!Superuser Contribution Spotify will not play or connect on any of my android devices

PlanPremiumCountryUSADeviceiPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-SeriesOperating SystemiOS 14.3, Shield android TV SW version 8.2.1 My Question or IssueSpotify only works on my laptop and iPhone. This started randomly ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12, NVIDIA Shield Pro, Google Home Mini, Nest Hub Max, Vizio P-Series Operating System iOS 14.3, Shield android TV SW version 8.2.1   My Question ...
  • CarlosE
  • Moderator
  • 573 Views
  • 5 replies
  • 0 likes
  • 573 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android clock doesn't show recently played correctly

PlanPremiumCountryGermanyDeviceGoogle Pixel 3Operating SystemAndroid 11 latest build My Question or IssueSince a few months the spotify integration for the android alarm clock doesn't show my recently played correctly. The desktop app and the android...

  • Casual Listener
  • Plan Premium Country Germany Device Google Pixel 3 Operating System Android 11 latest build   My Question or Issue Since a few months the spotify integration for the android alarm cloc...
  • Alex
  • Moderator
  • 513 Views
  • 4 replies
  • 0 likes
  • 513 Views
  • 4 replies
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Superuser Contribution Can't play local files

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI can't play local files through Spotify. They play just fine using other players, and I followed the instructions on how to play local files on my phone by addi...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android   My Question or Issue I can't play local files through Spotify. They play just fine using other players, an...
  • nogoshekwinski
  • Casual Listener
  • 326 Views
  • 4 replies
  • 0 likes
  • 326 Views
  • 4 replies
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Superuser Contribution Playing muic alone

PlanPremiumCountry Device(Motorola g5s)Operating System(Android.) My Question or IssueSpotify palying and changing musics alone

  • Newbie
  • Plan Premium Country   Device (Motorola g5s) Operating System (Android.)   My Question or Issue Spotify palying and changing musics alone
  • Ver
  • Spotify Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Дизайн приложения

PlanPremiumCountryRussiaЯ использую темную тему, полоса перемотки трека совсем плохо видана, на улице совсем не видна, она черная!? Сделайте ее белой.Пример Телефон Mi 9

  • Casual Listener
  • Plan Premium Country Russia Я использую темную тему, полоса перемотки трека совсем плохо видана, на улице совсем не видна, она черная!? Сделайте ее белой. Пример  Телефон Mi 9 
  • Ivan
  • Spotify Legend
  • 681 Views
  • 3 replies
  • 2 likes
  • 681 Views
  • 3 replies
  • 2 likes

Superuser Contribution I don't want video podcasts --- stupid idea !

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a video for a podcast I want to listen to ONLY. it is ea...

  • Casual Listener
  • jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a vid...
  • Ivan
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • AudioOnly
    bug
    FIX YOUR PODCASTS
    JRE
    NoVideo
    podcast
  • 319 Views
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Superuser Contribution Can't log in using old android versions

We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older android versions like my oppo f5 youth which has an...

  • Visitor
  • We are subscribed in a family premium package. Phones like my Nokia 2 that has android 9 and my brother's Mi 10T that has android 10 log into our accounts with ease. However, older phones with older ...
  • Eni
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect - where is it?

Just got my android devices and my Windows PC updated today expecting some Spotify Connect goodness. Alas not one of my two android devices nor the PC seem to be able to find each other. I was under the impression that Spotify Connect would allow me ...

  • Casual Listener
  • Just got my android devices and my Windows PC updated today expecting some Spotify Connect goodness. Alas not one of my two android devices nor the PC seem to be able to find each other. I was under ...
  • Antontrinh
  • Casual Listener
  • 47888 Views
  • 135 replies
  • 1 likes
  • 47888 Views
  • 135 replies
  • 1 likes

Superuser Contribution Google assistant

PlanPremium StudentCountryUKDeviceSamsung A70Operating SystemLatest My Question or Issue if I ask google assistant to play a specific track by title the response is that you need a premium account to do that, but I have a premium account. But if I th...

  • Regular
  •   Plan Premium Student Country UK Device Samsung A70 Operating System Latest   My Question or Issue   if I ask google assistant to play a specific track by title the respon...
  • alistairgore
  • Regular
  • 1048 Views
  • 14 replies
  • 0 likes
  • 1048 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify freezes when playing video podcasts

PlanPremiumCountryFinlandDeviceOnePlus NordOperating System LineageOS 17.1 My Question or IssueHey, my spotify freezes when playing any video podcasts. If i start one of them the app will just freeze until reinstalled. Has anyone run into this issue ...

  • Newbie
  • Plan Premium Country Finland Device OnePlus Nord Operating System  LineageOS 17.1   My Question or Issue Hey,   my spotify freezes when playing any video podcasts. If i sta...
  • CarlosE
  • Moderator
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution some local files stopped working

PlanPremiumCountryCanadaDeviceSamsung Galaxy s20+ My Question or Issueok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can only play it if i directly tap on it in a playlist. my phone basically ...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy s20+   My Question or Issue ok so i have this one local file that used to be completely fine but now on my phone it is greyed out. i can...
  • Novy
  • Moderator
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug with filter and google home

PlanPremium DeviceAll devices, Xiaomi Redmi Note 5, Asus and Acer pcOperating System(Android, windows, ubuntu) My Question or IssueWhen I filter songs by the name of the band or something and I try to play them in my google home, nothing happens. It ...

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  • Newbie
  •   Plan Premium   Device All devices, Xiaomi Redmi Note 5, Asus and Acer pc Operating System (Android, windows, ubuntu)   My Question or Issue When I filter songs by the name ...
  • Jeremy
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • filter
  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No option for 'offline' listening

PlanFreeCountryCanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueOn my Spotify app, there is no option to go offline, so even downloaded episodes have been using my data. Very frustrating and I can't find the option anywhere.

  • Casual Listener
  • Plan Free Country Canada Device LG G4 Operating System Android 6.0 My Question or Issue On my Spotify app, there is no option to go offline, so even downloaded episodes have been using my da...
  • CarlosE
  • Moderator
  • 261 Views
  • 3 replies
  • 0 likes
  • 261 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album including songs which are not part of the album

PlanFreeCountryCanada DeviceSamsung Galaxy S10e (Phone)Samsung Galaxy Tab A 2016 (Tablet) Operating SystemAndroid 10 (Phone)Android 8.1 (Tablet) My Question or IssueWhen I navigate to an album in Spotify on my phone, the album is shown as including a...

  • Casual Listener
  • Plan Free Country Canada   Device Samsung Galaxy S10e (Phone) Samsung Galaxy Tab A 2016 (Tablet)   Operating System Android 10 (Phone) Android 8.1 (Tablet)   My Question o...
  • Novy
  • Moderator
  • 280 Views
  • 3 replies
  • 0 likes
  • 280 Views
  • 3 replies
  • 0 likes