Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30806 Views
  • 60 replies
  • 25 likes
  • 30806 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871769 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871769 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25021 Views
  • 3 replies
  • 0 likes
  • 25021 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google nest mini doesn't play my personalized spotify playlist

So i recently bought a Google Nest Mini and i was told that i could play my own Spotify playlists. But everytime i say "Hey google play my playlist " it plays a station that based on that playlist, instead of the playlist. I already tried doing it on...

  • Visitor
  • So i recently bought a Google Nest Mini and i was told that i could play my own Spotify playlists. But everytime i say "Hey google play my playlist " it plays a station that based on that playlist, ...
  • MihailY
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Spotify on WearOS not launching Spotify on connected phone

I have a Samsung Galaxy Watch 5 and a Pixel Watch. Both are running WearOS 3.5. Each one is connected to different phones. When I launch Spotify from either of my WearOS watches, it won't launch the phone app. I have to get my phone out and launch Sp...

  • Casual Listener
  • I have a Samsung Galaxy Watch 5 and a Pixel Watch. Both are running WearOS 3.5. Each one is connected to different phones.   When I launch Spotify from either of my WearOS watches, it won't la...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution [SOLVED PARTIALLY] Spotify downloads songs to internal memory instead of keeping on SD after reboot

Edit 25.07.2021:Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore made a backup before and all songs will remain. Work...

  • Music Fan
  • Edit 25.07.2021: Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore...
  • lsahjpaul99
  • Casual Listener
  • 5845 Views
  • 15 replies
  • 10 likes
  • 5845 Views
  • 15 replies
  • 10 likes

Superuser Contribution Spotify used 10gb of data

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10eOperating SystemAndroid 12 My Question or IssueSpotify has used 10gb of data over the last few days. My usual usage is 300-900mb per month for Spotify.I listened to all my normal music, podcasts...

  • Visitor
  • Plan Premium Country United States   Device Samsung Galaxy 10e Operating System Android 12   My Question or Issue Spotify has used 10gb of data over the last few days. My usual u...
  • Robin147
  • Casual Listener
  • 1046 Views
  • 5 replies
  • 0 likes
  • 1046 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Save album button disappeared

Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone.PlanPremiumCountryUsaDeviceGoogle pixelOperating SystemAndroid 10Spotify 8.5.24.762My Question or ...

  • Regular
  • Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone. Plan Premium Country Usa Device Google p...
  • RafaAltman
  • Visitor
  • 13193 Views
  • 17 replies
  • 6 likes
  • Album save
  • 13193 Views
  • 17 replies
  • 6 likes

Solved!!Superuser Contribution Spotify connections notification not going away

PlanPremiumCountryUnited States DeviceSamsung galaxy s10eMy Question or IssueI know this has been posted a few times, but without a resolution. That 'spotify connections ' notification will not go away. Upon expanding it, it just says 'Waze is connec...

  • Newbie
  •   Plan Premium Country United States   Device Samsung galaxy s10e My Question or Issue I know this has been posted a few times, but without a resolution. That 'spotify  connec...
  • MihailY
  • Moderator
  • 75381 Views
  • 17 replies
  • 8 likes
  • 75381 Views
  • 17 replies
  • 8 likes

Superuser Contribution Disturbance in playback when I lock my screen

Disturbance in playback occurs when I lock my screen and the screen goes black. When I hit the screen and the screen lights up, playback goes normal. Disturbance is like the one you would have when there was a temporary problem with the internet conn...

  • Casual Listener
  • Disturbance in playback occurs when I lock my screen and the screen goes black. When I hit the screen and the screen lights up, playback goes normal. Disturbance is like the one you would have when...
  • MihailY
  • Moderator
  • 200 Views
  • 3 replies
  • 0 likes
  • 200 Views
  • 3 replies
  • 0 likes

Superuser Contribution Albums are completely empty

PlanPremiumCountry DeviceAlcatel 3Operating SystemAndroid My Question or Issue: Hey having a really irritating issue the last week. No songs are appearing in any of my albums. Everything else is fine, podcasts, artist pages, liked songs, etc but when...

  • Casual Listener
  •   Plan Premium Country   Device Alcatel 3 Operating System Android    My Question or Issue: Hey having a really irritating issue the last week. No songs are appearing in...
  • Yordan
  • Moderator
  • 447 Views
  • 7 replies
  • 1 likes
  • 447 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Lite Download Quality

Plan - PremiumCountry - United StatesDeviceFiio M9 I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lite a try. However, I can't seem to find any information on whether the lite vers...

  • Regular
  •   Plan - Premium Country - United States Device Fiio M9   I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lit...
  • Alex
  • Spotify Legend
  • 1025 Views
  • 3 replies
  • 1 likes
  • quality
    queue
    Spotify Lite
  • 1025 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to stop auto playing podcast episodes?

Hello, How can i stop auto playing between older to newer podcast episode? Thanks for advance.

  • Composer
  • Hello,   How can i stop auto playing between older to newer podcast episode?   Thanks for advance.
  • OscarDC
  • Moderator
  • 1124 Views
  • 2 replies
  • 0 likes
  • 1124 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay stopped working

Autoplay function suddenly stopped working a couple of days ago. I've tried toggling autoplay on and off, restarting my phone, deleting and reinstalling the app and doing a clean reinstall as suggested but nothing has worked. Any other suggestions to...

  • Casual Listener
  • Autoplay function suddenly stopped working a couple of days ago. I've tried toggling autoplay on and off, restarting my phone, deleting and reinstalling the app and doing a clean reinstall as suggest...
  • Anyone_else
  • Casual Listener
  • 157 Views
  • 2 replies
  • 0 likes
  • 157 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music takeover > Wife will leave me!!

PlanPremiumCountrySwedenDeviceSamsung Galaxy S21 UltraOperating SystemAndroid Oreo, Windows 10) My Question or IssueHELP! I see several threads with the same issue, but none have been answered?!Regardless if I play a song on my Chrome cast, PC, Sonos...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy S21 Ultra Operating System Android Oreo, Windows 10)   My Question or Issue HELP! I see several threads with the same issue, but ...
  • Vasil
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • Music takeover
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Too many ads all the time

PlanFree/PremiumDeviceAndroid 10 I've been using the Android app for more than two years and for the most part ads were fine, however it got really worse recently. Not only I get two ads every 10/15 minutes, sometimes even less, or after two songs, b...

  • Newbie
  • Plan Free/Premium Device Android 10   I've been using the Android app for more than two years and for the most part ads were fine, however it got really worse recently. Not only I get two a...
  • MihailY
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pague por medio de nequi (colombia) y el servicio no funciona; pague premiu

Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun

  • Visitor
  • Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun
  • MihailY
  • Moderator
  • 1239 Views
  • 3 replies
  • 0 likes
  • 1239 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bloqueei uma música sem querer

Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algum lugar onde eu possa ver as músicas que ocultei e ...

  • Casual Listener
  • Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algu...
  • marinadanigomes
  • Visitor
  • 5798 Views
  • 5 replies
  • 1 likes
  • 5798 Views
  • 5 replies
  • 1 likes