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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Unable to play songs over wifi...Android Samsung a13

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) when...

Visitor

I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the commu...

MihailY

Moderator

593 Views

1 replies

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Superuser Contribution the artist i listened to the most isn't showing on my top artist

i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the artist is natori (なとり) by the way.

Casual Listener

i was just wondering if is it because he has only released one song that's why he didn't appear? i tried different uhm sites to look for my top artists but he isn't appearing anywhere. thank you. the...

ruidesu

Casual Listener

426 Views

3 replies

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Superuser Contribution Why does shuffle not play from my entire collection of liked music?

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to pick from the whole collection, it regularly picks from...

Visitor

I am a fairly basic user! I have 2,100 songs in my "liked songs" and would be happy to have random tracks out of this collection. So I select shuffle. Spotify does shuffle but it doesn't seem to p...

AlejaR

Moderator

311 Views

1 replies

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Superuser Contribution My Made For You Section is Empty

PlanPremium DuoCountryUSA DeviceMotorola One 5G AceOperating SystemAndroid 11 My Question or IssueI use Spotify all the time. Yesterday, my made for you section had all of my playlists, but today when I logged in, it is completely empty. I have unins...

Casual Listener

Plan Premium Duo Country USA   Device Motorola One 5G Ace Operating System Android 11   My Question or Issue I use Spotify all the time. Yesterday, my made for you section had al...

Vasil

Moderator

450 Views

1 replies

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Solved!!Superuser Contribution Made for you Playlists are gone. How do I restore them.

Hi,I can no longer see my Playlists when I click on "Made For You" under the search option in the Spotify android app. I tried clearing my cache and storage, but it does not do any difference.Appreciate your help.

Regular

Hi, I can no longer see my Playlists when I click on "Made For You" under the search option in the Spotify android app. I tried clearing my cache and storage, but it does not do any difference. App...

AlejaR

Moderator

619 Views

3 replies

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Solved!!Superuser Contribution Change pament method to google play

PlanFamily PremiumCountryUK My Question or IssueI'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can see this is possible for a new account and subscription but can't find the opt...

Casual Listener

Plan Family Premium Country UK     My Question or Issue I'm UK based and have a family subscription, paid for via paypal. I want to update the payment method to google play. I can se...

bobbyday1985

Casual Listener

537 Views

2 replies

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Superuser Contribution Spotify free have unlimited skips and on demand?

Proof that spotify free has an error for on demand instead of shuffling the album/playlist in free mode, here's the example of photo i also skip 8 songs instead of 6 skip limit  Here is also the example of Premium mode profile on free modeIs it a bug...

Newbie

Proof that spotify free has an error for on demand instead of shuffling the album/playlist in free mode, here's the example of photo  i also skip 8 songs instead of 6 skip limit   Here is ...

Thommygunnn

Visitor

1346 Views

2 replies

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Solved!!Superuser Contribution local files not recognized or syncing on mobile?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueSo I've been uploading local files to Spotify through syncing/local file upload with no problems up until recently. My Spotify app won't recognize any new music ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android   My Question or Issue So I've been uploading local files to Spotify through syncing/local file upload with ...

Vasil

Moderator

610 Views

1 replies

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Superuser Contribution Current song won't play when I open the app offline

For the past 4 months or so, when I use spotify offline say in my car bluetooth or when I'm walking, the current downloaded song I'm on won't play. I press play and it shows as playing but it won't work and the bar that shows the length of the song d...

Regular

For the past 4 months or so, when I use spotify offline say in my car bluetooth or when I'm walking, the current downloaded song I'm on won't play. I press play and it shows as playing but it won't w...

ThatAction27

Regular

413 Views

2 replies

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Superuser Contribution Covers showing inverted/white colors

.PlanFreeDeviceXiaomi Redmi note 9 ProOperating SystemAndroid/MiUiMy Question or IssueSome album/playlist/profile covers appear inverted or white when the original cover is dark heres some examples:

Casual Listener

. Plan Free Device Xiaomi Redmi note 9 Pro Operating System Android/MiUi My Question or Issue Some album/playlist/profile covers appear inverted or white when the original cover is dark ...

Alex

Spotify Legend

3162 Views

2 replies

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Superuser Contribution Song now playing banner suddenly showing

Why am I getting a banner showing the current song playing and that Spotify is playing in background when all notifications are off This has just started today and I have not changed any settings?

Newbie

Why am I getting a banner showing the current song playing and that Spotify is playing in background when all notifications are off   This has just started today and I have not changed any set...

Eni

Moderator

650 Views

1 replies

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Superuser Contribution Music keeps passing and unpausing repeatedly

PlanPremiumCountryKenyaDevice(Samsung Galaxy S20 FE, Android TV, Windows Desktop)Operating System(iOS 10, Android.) Whenever I'm listening yo music, especially on Android TV, and sometimes on my phone, the music will repeatedly pause and unpause. It'...

Casual Listener

  Plan Premium Country Kenya Device (Samsung Galaxy S20 FE, Android TV, Windows Desktop) Operating System (iOS 10, Android.)   Whenever I'm listening yo music, especially on Andro...

AlejaR

Moderator

1493 Views

3 replies

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Superuser Contribution [Android TV app] "Liked" Playlist is missing among recent music on Home screen

This is specific to Android TV app (com.spotify.tv.android v.1.70.3) and I've tested it with various user accounts. When you open the app, on the homescreen you expect to see your most recently played playlists. However, despite "Liked Songs" being t...

Regular

This is specific to Android TV app (com.spotify.tv.android v.1.70.3) and I've tested it with various user accounts.   When you open the app, on the homescreen you expect to see your most recen...

Dian

Spotify Legend

820 Views

3 replies

0 likes

Android TV
HomeScreen
Recently Played
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Superuser Contribution Tracks stop playing when screen is off Huawei P10

PlanPremiumCountryItalyDeviceHuawei P10Operating SystemEmui 9.1.0My Question or IssueEvery time i lock the screen the song stop to play and go back to 0:00. I tried all the advice I found on internet to solve this problem (battery settings, wifi sett...

Newbie

Plan Premium Country Italy Device Huawei P10 Operating System Emui 9.1.0 My Question or Issue Every time i lock the screen the song stop to play and go back to 0:00. I tried all the advice&n...

Lyubka

Moderator

331 Views

1 replies

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Superuser Contribution Music coming out of the wrong output on Bluetooth

PlanPremiumCountryUKDeviceGoogle Pixel 7 ProOperating SystemAndroid 13 My Question or IssueSo I've noticed if I have Bluetooth headphones connected and get in my car, the car Bluetooth takes over, as expected. However, if I get out of the car, the ph...

Music Fan

Plan Premium Country UK Device Google Pixel 7 Pro Operating System Android 13   My Question or Issue So I've noticed if I have Bluetooth headphones connected and get in my car, the car...

rishnet

Visitor

3361 Views

4 replies

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[Mobile][Connect] Be able to connect multiple phones to one speaker to queue and skip songs

There would be a feature where you could connect multiple phones together to one account so that multiple people could queue songs to play rather than one person having all the control when listening to music in a group.

Visitor

There would be a feature where you could connect multiple phones together to one account so that multiple people could queue songs to play rather than one person having all the control when listening...

OscarDC

Moderator

756 Views

1 replies

0 likes

Connect
Mobile
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Superuser Contribution app volume turns all the way down overnight

PlanPremium Devicemotorola moto e6 Operating SystemAndroid 9 My Question or Issuehi folks, i've had this problem for probably as long as i've had spotify but i think it's gotten worse and now it's finally bothering me. i always listen to music overni...

Casual Listener

Plan Premium   Device motorola moto e6   Operating System Android 9   My Question or Issue hi folks, i've had this problem for probably as long as i've had spotify but i thin...

AlejaR

Moderator

1407 Views

7 replies

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[Android][Partnership] DUO let the partner see to what their partner was listening individually.

For example in DUO when a couple is listening in a session together when they stop a song they can see the last Song they were listening , but along with this you can also provide an extra feature to the couple's with DUO plan to see what song their ...

Newbie

For example in DUO when a couple is listening in a session together when they stop a song they can see the last Song they were listening , but along with this you can also provide an extra feature to...

OscarDC

Moderator

1731 Views

1 replies

0 likes

Android
Partnership
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Missing Tracks on Albums

PlanPremiumCountryUSDeviceLG V60ThinQOperating SystemAndroid Oreo My Question or IssueSome tracks on the explicit version of "The College Dropout" by Kanye West are unavailable on my phone and web player, but show up on my friends iPhones. The edited...

Regular

Plan Premium Country US Device LG V60ThinQ Operating System Android Oreo   My Question or Issue Some tracks on the explicit version of "The College Dropout" by Kanye West are unavailab...

Loxer

Community Legend

457 Views

1 replies

0 likes

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