Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194787 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536086 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439664 Views
565 replies
37 likes
PlanFree CountryUk DeviceTablet Operating SystemAndroid My Question or Issue Some of the podcasts I listen to won't play (timer stays at 00.00 even when I try skip further into podcast) or download (download % stays at 0), This problem is affecting a...
Plan Free Country Uk Device Tablet Operating System Android My Question or Issue Some of the podcasts I listen to won't play (time...
Moderator
1343 Views
9 replies
0 likes
PlanPremiumCountryPhilippinesDevice(Samsung J2 core)Operating System(Android Oreo) My Question or Issuewhy i cant find the lyrics button on my spotify am i the only one experiencing this.? You cant say that i need to update it or what because i just ...
Plan Premium Country Philippines Device (Samsung J2 core) Operating System (Android Oreo) My Question or Issue why i cant find the lyrics button on my spotify am i the o...
Visitor
9228 Views
11 replies
1 likes
The local files I have downloaded on a playlist on my phone from my laptop have been changing from available to unavailable on my device. They do work fine if you keep on clicking the song it will play but I'm unsure as to why they are not available ...
The local files I have downloaded on a playlist on my phone from my laptop have been changing from available to unavailable on my device. They do work fine if you keep on clicking the song i...
Moderator
566 Views
3 replies
0 likes
Hi!, I love listening to music on Spotify while looking at the lyrics. when there is a lyric that they think is good, I think they will share it with their friends or social media, but without a translation of the lyrics it may be difficult to unders...
Hi!, I love listening to music on Spotify while looking at the lyrics. when there is a lyric that they think is good, I think they will share it with their friends or social media, but without a tran...
Spotify Legend
1432 Views
1 replies
3 likes
PlanPremiumCountryUSADeviceOnePlus 8 Pro streaming to Dell Optiplex 9020 (modified)Operating SystemAndroid 11 streaming to Windows 10 Pro My Question or IssueWhen i stream Spotify music from my phone to another device (mostly my PC) the playback usua...
Plan Premium Country USA Device OnePlus 8 Pro streaming to Dell Optiplex 9020 (modified) Operating System Android 11 streaming to Windows 10 Pro My Question or Issue When i stream Sp...
Casual Listener
567 Views
2 replies
0 likes
I have premium account and my account is current but when I click on shuffle because I noticed it was off, it says wow, you found a premium feature which I think is a stupid pop up and the developer that did that is just as terrible because I do have...
I have premium account and my account is current but when I click on shuffle because I noticed it was off, it says wow, you found a premium feature which I think is a stupid pop up and the developer ...
Newbie
1678 Views
3 replies
1 likes
Today I can't share my music to IG stories. App writes to me that something is wrong. At the morning I share a music once, but after name of the song was a letters "adsads" PlanPremiumCountryBYDeviceSamsung S21 (And tested at Samsung Galaxy S7) Opera...
Today I can't share my music to IG stories. App writes to me that something is wrong. At the morning I share a music once, but after name of the song was a letters "adsads" Plan...
Casual Listener
1093 Views
3 replies
0 likes
Não consigo escutar as músicas da Ariana Grande como posso resolver isso??
Não consigo escutar as músicas da Ariana Grande como posso resolver isso??
Spotify Star
557 Views
4 replies
0 likes
PlanPremiumCountryIsraelDeviceI am using a Xiaomi Poco F3, running Android My Question or IssueSo, I've been using the app for a while, and wanted to try and filter out songs in my Liked Songs list according to Genre, and couldn't figure it out.I stu...
Plan Premium Country Israel Device I am using a Xiaomi Poco F3, running Android My Question or Issue So, I've been using the app for a while, and wanted to try and filter out songs in ...
Community Legend
698 Views
1 replies
0 likes
PlanFreeCountryUnited KingdomDeviceTesco Hudl 2Operating SystemAndroid 5.1 My Question or IssueThe Spotify app on my android tablet has somehow confused itself into half thinking that I have a premium plan. I wouldn't complain, except this is causing...
Plan Free Country United Kingdom Device Tesco Hudl 2 Operating System Android 5.1 My Question or Issue The Spotify app on my android tablet has somehow confused itself into half thin...
Moderator
516 Views
1 replies
0 likes
DeviceSamsung Galaxy S9/Fold4Operating SystemAndroid My Question or IssueHelloIm using Android auto for almost 3 years but since a few months I have the issue that the option to search is not synced with my playlist. I had the problem on my old phone...
Device Samsung Galaxy S9/Fold4 Operating System Android My Question or Issue Hello Im using Android auto for almost 3 years but since a few months I have the issue that the option to se...
Moderator
601 Views
1 replies
0 likes
Hi, I remember the last time the app was working was before me updating the OS and factory resetting my phone since then I haven't used my app expect for today. I did try the web player both on laptop and my phone and both worked successfully. All my...
Hi, I remember the last time the app was working was before me updating the OS and factory resetting my phone since then I haven't used my app expect for today. I did try the web player both...
Moderator
1493 Views
1 replies
0 likes
PlanFreeCountryGermanyDeviceXiaomi Mi 10 / Acer LaptopOperating SystemAndroid / Windows 10 My Question or IssueI am using the Spotify Android App to control playback on my Desktop PC. However, whenever I skip a song using the mobile device, it shows ...
Plan Free Country Germany Device Xiaomi Mi 10 / Acer Laptop Operating System Android / Windows 10 My Question or Issue I am using the Spotify Android App to control playback on my De...
Spotify Legend
346 Views
1 replies
0 likes
PlanPremiumCountryColombiaMy Question or IssueSo I'm used to be able to control what my google devise will reproduce from my Spotify account, but today no matter how many times I tried to put an specific song that it was not the one playing it wouldn...
Plan Premium Country Colombia My Question or Issue So I'm used to be able to control what my google devise will reproduce from my Spotify account, but today no matter how many times I tried to p...
Moderator
455 Views
3 replies
0 likes
PlanFree DeviceSamsung Galaxy M30s Operating SystemOne UI 3.1 (Android 11) My Question or IssueUnable to open Album of the Song but can play song from Playlist.
Plan Free Device Samsung Galaxy M30s Operating System One UI 3.1 (Android 11) My Question or Issue Unable to open Album of the Song but can play song from Playlist.
Moderator
1389 Views
5 replies
0 likes
Me están cobrando el plan individual y tengo contratado el plan estudiante
Me están cobrando el plan individual y tengo contratado el plan estudiante
Moderator
343 Views
1 replies
0 likes
So I recently had trouble with spotify I logged out and it kept saying I am offline and wouldn't let me log inI redownloaded spotify but now it's saying that my password or username is incorrect. I reset my password and it's saying the same thing.
So I recently had trouble with spotify I logged out and it kept saying I am offline and wouldn't let me log in I redownloaded spotify but now it's saying that my password or username is incorrect. I...
Newbie
1112 Views
4 replies
0 likes
I try to play dumb people town, or was playing episodes earlier this month and now it doesn't.
I try to play dumb people town, or was playing episodes earlier this month and now it doesn't.
Casual Listener
420 Views
2 replies
0 likes
I was very excited to listen to a podcast with my wife while she was away on a trip. It is currently not possible with group session. Once we get to an ad, our sessions desync. She will get a different ad than me. Then we start back in the podcast at...
I was very excited to listen to a podcast with my wife while she was away on a trip. It is currently not possible with group session. Once we get to an ad, our sessions desync. She will get a differe...
Visitor
1442 Views
4 replies
2 likes
PlanFree/PremiumFreeCountryUsa Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.0.0My Question or IssueVideo wont play of I'm using bluetooth headphones. If I turn of...
Plan Free/Premium Free Country Usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.0.0...
Visitor
3266 Views
8 replies
2 likes
