Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ThePodfather
PlanPremium Operating SystemAndroid Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch listening to an other playlist B and then switch back to playlist A, I would like to con...
PlanPremiumCountryIrelandDeviceTCL 20 Pro 5G / Nothing 1 My Question or IssueWhen I open the app, it asks me to log in. I enter the correct login details and I just get the green swirl for a few minutes and get the "something went wrong" message. Thi...
PlanPremiumCountryUKDeviceGoogle Pixel 7 ProOperating SystemAndroid 13 My Question or IssueSo I've noticed if I have Bluetooth headphones connected and get in my car, the car Bluetooth takes over, as expected. However, if I get out of the car, the ph...
Hello,I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I listen to. What is the reason for this and how can I...
There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap of the problem: I get in my car, turn on the radio...
I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm on a Motorola one 5g UW
Hallo.In meiner Bibliothek wird im Podcast Ordner "Deine Folgen" angezeigt das sich neun Folgen darin befinden. Der Ordner ist aber leer.Wo liegt denn hier der Fehler?Es wäre ja schön wenn der Ordner leer ist, dass es auch so angezeigt wird.LG Stefan
Surely the only option can't be swiping them up and down on the list? On the desktop you can sort them by e.x. added date? This used to be a feature. My playlists have hundreds of song, nobody has the time to sort all the songs one by one.
PlanPremiumCountry DeviceXiaomi Operating SystemAndroid 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the quality is the same.
Plan: PremiumCountry: USDevice: Samsung Galasy S22Operating System: Android v13 My Question or IssueI play all my playlists via the sorted order as the shuffle play stinks. When I get into my car lately it will play the current song set up on my last...
PlanPremiumCountryCanadaDeviceSamsung Galaxy S20Operating SystemAndroid 12 My Question or IssueWhen I go to my Liked Songs playlist I cannot scroll the filters to see the other filters in the list. I can pick a filter, but only the ones that are visi...
Hey all. Since March 22nd, the Spotify app on my mobile device (Oppo A54) has not been working correctly. When I open the app the homepage doesn’t load, all I see is the banner ‘No Internet Connection Available.’ All the works is the Library tab.To t...
PlanPremiumCountryUSDeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueCan you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups? I've been a Spotify user for 8 years, I don't need a pop-up every 3 or 4 so...
I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...
PlanPremium familyCountryEnglandDevice(Samsung Galaxy S10)Operating System(Unknown) My Question or IssueHello, I accidentally selected Twitter Fleet, instead of Twitter Tweet as my default Twitter sharing option. I would be very grateful on advice in...
PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy Z FoldOperating SystemAndroid Oreo My Question or IssueSpotify has made their app useless, and intrusive while taking our money and ignoring our feedback. It has been WEEKS with HUNDREDS ...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S23 UltraOperating SystemAndroid My Question or IssueThe following problem I have recently: No matter which playlist I play - as soon as I go to the tracklist, I am in some selection mode, in front of the...
I need help to download my music
Telekom kündigt die stream-on Dienste. Mein Vertrag bei Spotify bleibt aktiv?
PlanPremiumCountrySwedenDeviceSamsung s22 plusOperating SystemAndroid My Question or IssueMy wife and I share playlists. One in particular where we have a white noise podcast and I cant access it since the last update, she can still see it in the pla...