Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118200 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238004 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598920 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491433 Views
581 replies
42 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy SM A5,Operating SystemAndroid 5 My Question or IssueHello.I have a problem. Spotify o...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy SM A5, Operating Syst...
505 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceHuawei P30 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy phone always gets locked when Spotify is on. If I'm driving and listening to songs on Spotify, the phone screen doesn't stay un...
Plan Free/Premium Country Device Huawei P30 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My phone always gets locked when Spotify is ...
Music Fan
6163 Views
13 replies
0 likes
PlanPremiumCountryMexicoDeviceTCL 10pro Operating SystemAndroidMy Question or IssueSpotify used to cast to my Chromecast with some visuals from the Artist, the name of the song and the name of the Artist, like 10 days ago it only shows the Spotify lo...
Plan Premium Country Mexico Device TCL 10pro Operating System Android My Question or Issue Spotify used to cast to my Chromecast with some visuals from the Artist, the name of ...
Moderator
540 Views
1 replies
1 likes
Plan: PremiumCountry: ENGDevice: Fairphone FP4 5GOperating System: Android 12 My Question or Issue Many devices are currently unable to install (and thus use) Spotify because their device doesn't support the Google Play Store (China) or the user is u...
Plan: Premium Country: ENG Device: Fairphone FP4 5G Operating System: Android 12 My Question or Issue Many devices are currently unable to install (and thus use) Spotify because...
2096 Views
0 replies
3 likes
After switching over to duo from premium with my partner as the paying account holder. I always get the "Payment Failed" screen when opening the app on Android but I can back out of it and use the app just fine. Is there any way to reset that? Thanks
After switching over to duo from premium with my partner as the paying account holder. I always get the "Payment Failed" screen when opening the app on Android but I can back out of it and use the ap...
Moderator
621 Views
1 replies
0 likes
Volume is okay if I listen music but after I lock down my phone it gets quieter until it's very quiet and I can't turn it up. PlanPremiumCountryHungaryDeviceHuawei P30 liteOperating SystemAndroidSpotify version8.5.**bleep**. 834 My Question or Issue
Volume is okay if I listen music but after I lock down my phone it gets quieter until it's very quiet and I can't turn it up. Plan Premium Country Hungary Device Huawei P30 lite Operatin...
Spotify Legend
16295 Views
9 replies
0 likes
DeviceSamsung Galaxy Note10 5G, Xiaomi Mi 9 SEOperating SystemAndroid 13, crDroid 9 My Question or IssueAfter launching Spotify, ContrastColorUtil keeps complaining until I reboot. This issue was tested on Spotify versions 8.8.58.473, 8.7.4.1056, and...
Device Samsung Galaxy Note10 5G, Xiaomi Mi 9 SE Operating System Android 13, crDroid 9 My Question or Issue After launching Spotify, ContrastColorUtil keeps complaining until I reboot. T...
Moderator
598 Views
1 replies
0 likes
PlanFreeCountryCanadaDevicePixel 7 (not pro)Operating SystemAndroid My Question or IssueI found A Bug that allows you to to skip the addsEmail me on Gmail (**bleep**) to get the video of me showing the bug, my file weight more then 5mb
Plan Free Country Canada Device Pixel 7 (not pro) Operating System Android My Question or Issue I found A Bug that allows you to to skip the adds Email me on Gmail (**bl...
Moderator
422 Views
1 replies
0 likes
Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s Is this on the next update of the app? The only options I see are attached.
Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s Is this on the next update of ...
Casual Listener
6722 Views
14 replies
1 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S21+Operating SystemAndroid 13 One UI 5.3 My Question or Issuei really liked the feature in the recent update where pressing the + allows you to add/remove a song to playlists at once. now its gone back to the...
Plan Premium Country UK Device Samsung Galaxy S21+ Operating System Android 13 One UI 5.3 My Question or Issue i really liked the feature in the recent update where pressing the + al...
Moderator
621 Views
1 replies
2 likes
I'm using my galaxy s10e, and my largest Playlist has removed a bunch of setting options, and won't let me swipe down to show the search or sort options. This is only on this Playlist. It also says Spotify is a contributor to the Playlist although I ...
I'm using my galaxy s10e, and my largest Playlist has removed a bunch of setting options, and won't let me swipe down to show the search or sort options. This is only on this Playlist. It also says S...
Moderator
646 Views
1 replies
0 likes
Que pasos debo de seguir para la activación de la otra cuenta
Que pasos debo de seguir para la activación de la otra cuenta
Moderator
785 Views
3 replies
0 likes
On a Poco F3 with Android 13 and premium plan. To reproduce the bug: activate the display of local files in the settings -> go to the library -> Local files -> like one of the songs -> go back to the "liked tracks" playlist -> activate the smart play...
On a Poco F3 with Android 13 and premium plan. To reproduce the bug: activate the display of local files in the settings -> go to the library -> Local files -> like one of the songs -&g...
Moderator
574 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy A13Operating SystemAndroid My Question or IssueSince the last update, sometimes the gapless does not work properly on my Samsung A13. No problem on my chromebook with the same songs.I've tried to turn off ...
Plan Premium Country France Device Samsung Galaxy A13 Operating System Android My Question or Issue Since the last update, sometimes the gapless does not work properly on my Sa...
Moderator
3330 Views
10 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceGalaxy A13Operating SystemAndroid version 13 My Question or IssueSometimes on my phone a song plays where i last played it if i put it in the queue.So to explain in simpler terms what would happen sometimes is somet...
Plan Premium Country Switzerland Device Galaxy A13 Operating System Android version 13 My Question or Issue Sometimes on my phone a song plays where i last played it if i put...
Spotify Legend
1455 Views
4 replies
0 likes
PlanPremiumCountry:USA DevicePixel 7 proOperating SystemAndroid 13 My Question or IssueFor the last two or three days when I go to link Spotify to alarms it sits on the loading screen forever. Also, when the alarms go off it changes from Spotify just...
Plan Premium Country:USA Device Pixel 7 pro Operating System Android 13 My Question or Issue For the last two or three days when I go to link Spotify to alarms it sits on the ...
Casual Listener
547 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(Samsung Galaxy Note 5)Operating System(Android 7.0) My Question:Can you add an option menu to the Android auto gui, so that when I select a playlist from my library, my car plays the songs in a specific order (e.g. date a...
Plan Premium Country USA Device (Samsung Galaxy Note 5) Operating System (Android 7.0) My Question: Can you add an option menu to the Android auto gui, so that when I select a ...
Gig Goer
12987 Views
21 replies
64 likes
PlanPremiumCountryUSADeviceAndroidOperating SystemMultiple My Question or IssueHad to replace an android device after it took a swim in the ocean, however, the device was offline with downloaded playlists. Got a new device, but cannot download music ...
Plan Premium Country USA Device Android Operating System Multiple My Question or Issue Had to replace an android device after it took a swim in the ocean, however, the device was off...
Spotify Legend
473 Views
1 replies
0 likes
PlanFreeCountryUKDeviceSamsung Galaxy S22+Operating SystemAndroidMy Question or IssueSo I've been using Spotify for a few months. I built myself a playlist that I listen to regularly. Starting a couple of days ago there appears to be random songs not...
Plan Free Country UK Device Samsung Galaxy S22+ Operating System Android My Question or Issue So I've been using Spotify for a few months. I built myself a playlist that I listen to regularl...
Community Legend
765 Views
1 replies
1 likes
PlanPremiumCountryUsDeviceSamsung galaxy 23 ultra and windows 11 laptopOperating SystemAndroid My Question or IssueHow do I get music to stop playing on wrong device? I'm not with the laptop. I already set only play on devices on same network.
Plan Premium Country Us Device Samsung galaxy 23 ultra and windows 11 laptop Operating System Android My Question or Issue How do I get music to stop playing on wrong device? I'm not...
Spotify Legend
3042 Views
1 replies
0 likes
