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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Superuser Contribution you are in offline mode cant login - Android Oneplus 7t

On the last 2 days i cant used spotify on phone. First day app think i dont have internet connections, i used mobile data and wifi doesnt work. i tryrestart phone , reinstall app, check update and settings - none of it worked.Now i cant login "You ar...

Visitor

On the last 2 days i cant used spotify on phone. First day app think i dont have internet connections, i used mobile data and wifi doesnt work. i try restart phone , reinstall app, check update and ...

AlejaR

Moderator

336 Views

1 replies

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Superuser Contribution App keeps crashing

I keep opening the app and it crashes right away. Anyone else having this issue?

Casual Listener

I keep opening the app and it crashes right away. Anyone else having this issue?

Eni

Moderator

286 Views

1 replies

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Superuser Contribution Can I lock autoplay to playlists if I have an gratis account? I had before

Untill one month ago, when I was offline, at the end of the playlist it didn't start over. Now I can't turn off the autoplay, the playlist start over continuosly.

Casual Listener

Untill one month ago, when I was offline, at the end of the playlist it didn't start over. Now I can't turn off the autoplay, the playlist start over continuosly.

danielacostanzi

Casual Listener

374 Views

2 replies

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Superuser Contribution Why does most of my current queue disappear when I re-open Spotify?

I have been experiencing this issue for a few weeks now. I usually use Spotify on my Android phone via Android Auto in my car. I will choose an album or playlist to listen to on my drive. I also always have the "repeat all" option selected. But when ...

Regular

I have been experiencing this issue for a few weeks now. I usually use Spotify on my Android phone via Android Auto in my car. I will choose an album or playlist to listen to on my drive. I also alwa...

RM_7

Newbie

6081 Views

14 replies

1 likes

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Superuser Contribution Spotify Switches off my Android Box

Free PlanThailandMinix Neo U22-XJAndroid 9 When I start spotify, it works for about 5 minutes, and then it shuts down the whole system and switches off my box. I don't have a battery but have switched off all battery optimisation. Any ideas anyone ?

Casual Listener

Free Plan Thailand Minix Neo U22-XJ Android 9   When I start spotify, it works for about 5 minutes, and then it shuts down the whole system and switches off my box.  I don't have a bat...

OscarDC

Moderator

382 Views

1 replies

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Superuser Contribution Automatically switches device but only when I'm listening podcast

I have spotify on my work laptop which I listen to music while working.If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify constantly switches to the laptop device and stops play...

Music Fan

I have spotify on my work laptop which I listen to music while working. If I leave spotify on (in laptop) and then go to my car and start listening to Joe Rogan podcast from mobile phone, Spotify co...

k_no

Newbie

23315 Views

85 replies

8 likes

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Superuser Contribution Unable to unhide hidden song

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S10Operating SystemOneUI 4.1 My Question or IssueI hid a song a few months back to make it skip over the song when I play the album, but now when I try to unhide the song by tapping on "hidden" option...

Newbie

Plan Premium Country New Zealand Device Samsung Galaxy S10 Operating System OneUI 4.1   My Question or Issue I hid a song a few months back to make it skip over the song when I play th...

Alex

Spotify Legend

367 Views

1 replies

0 likes

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I'm unable to download individual songs on my spotify app

I want to download single songs on my app but they don't show the download arrow sign

Visitor

I want to download single songs on my app but they don't show the download arrow sign

Amay

Spotify Star

3027 Views

1 replies

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Superuser Contribution Mobile Playlist Sharing

Previously, I was able to create playlists, then click Share from the 3-dot playlist menu to see several options for sharing: SMS, social media, specific contacts, etc. The same feature still works for individual songs, but for playlists that I gener...

Newbie

Previously, I was able to create playlists, then click Share from the 3-dot playlist menu to see several options for sharing: SMS, social media, specific contacts, etc.  The same feature still w...

Yordan

Moderator

402 Views

3 replies

1 likes

playlist sharing
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Superuser Contribution Stops my podcast after 2 1/2 hours and starts the next one?

Why does my spotify stop my 4(+) hour long podcasts at 2 1/2 hours and start another one. It's getting really annoying to keep going back and forth. Also, this really sucks because I listen to relaxing sound podcasts (5-8 hours) to sleep, to then be ...

Casual Listener

Why does my spotify stop my 4(+) hour long podcasts at 2 1/2 hours and start another one. It's getting really annoying to keep going back and forth. Also, this really sucks because I listen to relaxi...

AlejaR

Moderator

696 Views

3 replies

1 likes

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Superuser Contribution Local file access

Why does the Spotify app need access to my photos, in order to access my music? 

Regular

  Why does the Spotify app need access to my photos, in order to access my music?  

Not applicable

637 Views

2 replies

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Superuser Contribution The karaoke feature isn't working on 4G

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa.What's going on?

Newbie

I live in Bridgwater, UK and I have got 4G on my Samsung Galaxy S20 FE, and I have the latest version of both the Spotify app (8.7.82.94) and vice versa. What's going on?

TwinedGuide8461

Visitor

485 Views

2 replies

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Superuser Contribution Podcast

Certain podcast won't play. It just stays stuck at 0:00 (meateater. Stiff socks) but others like Joe Rogan and huberman lab play fine PlPremiumCountry DevicePixel 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Certain podcast won't play. It just stays stuck at 0:00 (meateater. Stiff socks) but others like Joe Rogan and huberman lab play fine    PlPremium Country   Device Pixel 6 Opera...

MihailY

Moderator

326 Views

1 replies

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Superuser Contribution [Android] Missing play folder in app

PlanFree/PremiumDevice(OnePlus 8 Pro + Desktop)Operating System(Android 12 + Windows 10) My Question or IssueWith the new addition of folders for playlists, on desktop we have the possibility to Queue a whole folder with the simple press of the play ...

Casual Listener

Plan Free/Premium Device (OnePlus 8 Pro + Desktop) Operating System (Android 12 + Windows 10)   My Question or Issue With the new addition of folders for playlists, on desktop we have th...

sucacu

Casual Listener

504 Views

2 replies

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Superuser Contribution Web player in android phones using chrome desktop site

I tried to open web player in my android phone using chrome in desktop mode but the player doesn't load, it kept on refreshing. Kindly look into it, either it is a bug or if it is not supported then it should show a popup showing web olayer is not av...

Visitor

I tried to open web player in my android phone using chrome in desktop mode but the player doesn't load, it kept on refreshing. Kindly look into it, either it is a bug or if it is not supported then ...

Alex

Spotify Legend

1606 Views

1 replies

0 likes

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Superuser Contribution How to listen to Spotify not on a mobile phone

I'm looking for a way my daughter can listen to music, outside the house, without having access to her mobile phone. I'm aware of Mighty Vibe but wondered if there are any other options? Thanks

Newbie

I'm looking for a way my daughter can listen to music, outside the house, without having access to her mobile phone.  I'm aware of Mighty Vibe but wondered if there are any other options? &nbsp...

Dian

Spotify Legend

3123 Views

1 replies

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Superuser Contribution Can't rewind or go to specific time in a song.

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Visitor

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Not applicable

7793 Views

7 replies

3 likes

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I can´t access my account on my cell phone

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

Visitor

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

Taylith

Community Legend

339 Views

1 replies

1 likes

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Superuser Contribution I now own playlists I previously liked

I logged off of my account, then re log in. And now I own every playlist i've previously liked and every playlist photo disappeared

Regular

I logged off of my account, then re log in. And now I own every playlist i've previously liked and every playlist photo disappeared

OscarDC

Moderator

835 Views

8 replies

0 likes

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