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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374731 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

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Superuser Contribution Spotify App NO GLYPH issue

PlanPremiumCountryGerDeviceXiaomi Mi 10 ProOperating SystemAndroid 11 Miui 12.2.3 (CHN) My Question or IssueI want my icons back, I've reinstalled the app, cache clear, data clear and logged into another device but nothing helped.Other device being g...

Casual Listener

Plan Premium Country Ger Device Xiaomi Mi 10 Pro Operating System Android 11 Miui 12.2.3 (CHN)    My Question or Issue I want my icons back, I've reinstalled the app, cache clear,...

OscarDC

Moderator

3160 Views

3 replies

0 likes

app bug
app glitch
Icons
No glyph
play pause symbol broken
symbols issue
  • 3160 Views
  • 3 replies
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Superuser Contribution Can no longer sort playlists??

Premium PlanUS Samsung Galaxy s22 ultra I used to be able to click the little hamburger when in a playlist and choose how I want it sorted-- by title, by artist, by recently added. I used this feature ALL THE TIME because I have some giant playlists ...

Visitor

  Premium Plan US   Samsung Galaxy s22 ultra   I used to be able to click the little hamburger when in a playlist and choose how I want it sorted-- by title, by artist, by recent...

AlejaR

Moderator

353 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution There is no way to set Spotify to uae Wi-Fi only

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to set this app to use wifi only. People have been asking for it for ten year...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...

AlejaR

Moderator

788 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Not playing local songs. Suddenly works. Then stops.

PlanPremiumCountry DeviceS21 Ultra - newest OSOperating SystemWindows 10 My Question or IssueI swear to god I am losing my **** mind with this "app".It all started out of nowhere.I can listen to all of my songs (online and local song files) on the de...

Newbie

  Plan Premium Country   Device S21 Ultra - newest OS Operating System Windows 10   My Question or Issue I swear to god I am losing my **** mind with this "app". It all sta...

OscarDC

Moderator

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

I'm premium and I still get ads 🛑

There's a promotion currently running by Spotify to get a Google home miniAnd that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is no option to disable that. Spotify this is not okay,...

Music Fan

There's a promotion currently running by Spotify to get a Google home mini And that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is...

Ekipogh

Newbie

821 Views

2 replies

5 likes

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  • 2 replies
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Superuser Contribution Spotify download problem at Samsung Galaxy S22 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S22Operating SystemOne UI version 5.1Android Version 13 Google play system update March 1, 2023My Question or IssueWhy I can't download Spotify to my Samsung

Newbie

Plan Premium Country US Device Samsung Galaxy S22 Operating System One UI version 5.1 Android Version 13  Google play system update March 1, 2023 My Question or Issue Why I can't down...

MihailY

Moderator

963 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify logs off after restart

PlanPremiumCountry Device Operating SystemAndroid 13 My Question or IssueIf you're reading this, could you please:- Enable offline mode- Move storage to SD card- Reboot phone- Reply to this post with: - Logged off after reboot? Yes/No - Android Versi...

Music Fan

Plan Premium Country   Device   Operating System Android 13   My Question or Issue If you're reading this, could you please: - Enable offline mode - Move storage to SD card...

WilcoSnel

Music Fan

1056 Views

2 replies

1 likes

Android offline mode sd card storage logged off reboot research
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  • 1 likes

Superuser Contribution Spotify closes while playing in background

Hi,Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the beginning.How do I fix this?

Newbie

Hi, Since I received the Android 13 upgrade on my Nokia G20 Spotify is randomly stopping while playing a track. When I unlock the phone and press the play button the track starts playing from the be...

MihailY

Moderator

878 Views

1 replies

0 likes

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  • 1 replies
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Lack of features in Spotify Pakistan app

PlanPremiumCountryPakistanDeviceInfinix Note 7 and Desktop PCOperating SystemAndroid 10 and on desktop Win 10 My Question or IssueSo i have noticed that lots of features of Spotify App (Including the New UI, Karaoke, Discovery feed, Hey Spotify, Spot...

Newbie

Plan Premium Country Pakistan Device Infinix Note 7 and Desktop PC Operating System Android 10 and on desktop Win 10   My Question or Issue So i have noticed that lots of features of S...

887 Views

0 replies

0 likes

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Solved!!Superuser Contribution Sort my playlists songs in the same order on desktop and mobile

On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image) However, the sorting I have chosen for my playlists on desktop is not reflected on mobile. I would lik...

Roadie

On desktop, I can choose to sort the songs in my playlists by date added, title, artist, custom sorting, etc. which is very convenient! (cf. image)   However, the sorting I have chosen f...

Clélia

Roadie

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
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Offline Mode shortcut

PlanPremiumCountryGreeceDeviceHonor 20 LiteOperating SystemAndroid Pie My Question or IssueI used to have an Offline Mode shortcut in my notifications panel,which vanished a few hours ago. The app was last updated late May so I don't know what to do?...

Casual Listener

Plan Premium Country Greece Device Honor 20 Lite Operating System Android Pie   My Question or Issue I used to have an Offline Mode shortcut in my notifications panel,which vanished a ...

Tooglebro69

Visitor

5494 Views

9 replies

10 likes

  • 5494 Views
  • 9 replies
  • 10 likes

Bring bass booster to mobile

We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer.

Casual Listener

We should have all the sound presets like bass booster and whatnot, just like the desktop version. On mobile it's frustrating because you can only use the default equalizer. 

235 Views

0 replies

0 likes

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Metallica Reload Album Cover (Android Auto)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis album cover doesn't load in Android Auto. Works fine in the app, but Android Auto screen...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This al...

Skeld

Casual Listener

651 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Spotify Podcasts Unavailable

Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes. PlanPremiumCountryUnited StatesDevicePixel 3AOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

Podcasts haven't been available for last few days in app. Can't search them or see any saved shows or episodes.    Plan Premium Country United States Device Pixel 3A Operating Syst...

Alex

Spotify Legend

4397 Views

24 replies

0 likes

Android
Pixel 3A
Podcasts
unavailable
  • 4397 Views
  • 24 replies
  • 0 likes

Superuser Contribution Certain Local Files from PC Greyed out on Mobile (Android)

PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid Version 11 My Question or IssueI put some local files from my PC (Windows 10 OS) into a playlist to play on my phone, but some songs (and somehow specifically the ones I want to ...

Newbie

Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android Version 11   My Question or Issue I put some local files from my PC (Windows 10 OS) into a playlist to pl...

Yordan

Moderator

510 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Sorting songs in android APP

Use to be able to sort songs in the apps previously, I just upgraded from S20 to S23+ and are no longer allowed to sort songs on my "liked songs" folder. When you have over 300 liked songs and are trying to find certain songs with having to scroll th...

Visitor

Use to be able to sort songs in the apps previously, I just upgraded from S20 to S23+ and are no longer allowed to sort songs on my "liked songs" folder. When you have over 300 liked songs and are tr...

Alex

Spotify Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Can't hear music when I change to another device which is Alexa.

PlanPremium FamilyCountryMexicoDeviceMotorola One Fusion +Operating SystemAndroid 11 My Question or IssueToday as I was playing music on my app and was choosing to hear music on another device which is Alexa, the status shows as 'connecting..' for a ...

Newbie

  Plan Premium Family Country Mexico Device Motorola One Fusion + Operating System Android 11   My Question or Issue Today as I was playing music on my app and was choosing to he...

Prague

Community Legend

274 Views

1 replies

1 likes

  • 274 Views
  • 1 replies
  • 1 likes

Wallpaper Help

When i use Spotify on my cellphone ( Samsun Galaxy S5 ) its change the wallpaper on them for every song i listen on this application.Now i buy a new phone ( Samsung Galaxy S7 Edge ) and this option is not working anymore. Anyone Can Help me ?

Casual Listener

When i use Spotify on my cellphone ( Samsun Galaxy S5 ) its change the wallpaper on them for every song i listen on this application. Now i buy a new phone ( Samsung Galaxy S7 Edge ) and this option...

josehsa

Music Fan

3508 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

[Android][Playlists] Have search jump to correct spot in the playlist

Plan: PremiumDevice: Samsung Galaxy S22When I do a search for a song within on of my playlists, it filters the list to only show the results. I want a way that once I have found the song in my list, I can see where in my list that song falls (like so...

Roadie

Plan: Premium Device: Samsung Galaxy S22 When I do a search for a song within on of my playlists, it filters the list to only show the results. I want a way that once I have found the song in my li...

lbearm

Roadie

461 Views

2 replies

1 likes

Andoid
Playlists
  • 461 Views
  • 2 replies
  • 1 likes

NOT able to quick scroll to bottom of playlist

I was always able to before, but since the last update, I can no longer use my finger on the very right of the spotify playlist to fast scroll to the bottom. I have to keep scrolling and scrolling down, over 3,000 songs, to get to the bottom Help ple...

Visitor

I was always able to before, but since the last update, I can no longer use my finger on the very right of the spotify playlist to fast scroll to the bottom.   I have to keep scrolling and scr...

oncelumutturer

Newbie

2465 Views

6 replies

3 likes

  • 2465 Views
  • 6 replies
  • 3 likes