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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201668 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201668 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545944 Views

78 replies

3 likes

  • 545944 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453730 Views

571 replies

38 likes

Account
Free
  • 453730 Views
  • 571 replies
  • 38 likes

Superuser Contribution 5.1 Sound on FireTV 4k

Running Spotify Premium on the FireTV Stick 4k Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound.Is there a way to change it? Netflix or different apps on the FireTV all play on 5.1 surround. So must be an "issue" with...

Newbie

  Running Spotify Premium on the FireTV Stick 4k   Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound. Is there a way to change it? Netflix or different a...

arturobaab

Visitor

4758 Views

4 replies

9 likes

  • 4758 Views
  • 4 replies
  • 9 likes

Superuser Contribution How to stop payment from debitcard

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Quitar el modo remix en playlists

Hola a todos.Tengo una consulta que el soporte tecnico de spotify no ha resuelto.Cuando escucho musica de algunas playlist ocurre que las canciones se van enganchando como si fuera un remix, por ejemplo: la cancion actual no termina y comienza a sona...

Newbie

Hola a todos. Tengo una consulta que el soporte tecnico de spotify no ha resuelto. Cuando escucho musica de algunas playlist ocurre que las canciones se van enganchando como si fuera un remix, por ...

AlejaR

Moderator

3450 Views

3 replies

0 likes

Playlist issues
  • 3450 Views
  • 3 replies
  • 0 likes

Superuser Contribution some downloaded podcast episodes not visible offline or undownloading themselves

PlanFreeCountryAustraliaDeviceSamsung S10EOperating SystemAndroid 12 I have 500+ podcast episodes downloaded to listen to offline. a few weeks ago, I noticed that only 80ish episodes showed up when I looked at the "your episodes" thing with the inter...

Casual Listener

Plan Free Country Australia Device Samsung S10E Operating System Android 12   I have 500+ podcast episodes downloaded to listen to offline. a few weeks ago, I noticed that only 80ish ep...

Eni

Moderator

1416 Views

3 replies

0 likes

Android
downloads
Podcasts
your episodes
  • 1416 Views
  • 3 replies
  • 0 likes

Superuser Contribution Porque las letras de las canciones no se puede visualizar en mi dispositivo

Las letras de las canciones no me aparecen en mi cuenta, en ninguno de mis dispositivos moviles, solo aparecen en mi PC, el problema persiste en mi cuenta porque he intentado en otras cuentas y aparecen perfectamente, como puedo solucionar esto, para...

Visitor

Las letras de las canciones no me aparecen en mi cuenta, en ninguno de mis dispositivos moviles, solo aparecen en mi PC, el problema persiste en mi cuenta porque he intentado en otras cuentas y apare...

Vasil

Moderator

996 Views

1 replies

3 likes

  • 996 Views
  • 1 replies
  • 3 likes

Superuser Contribution Some podcasts won't play

PlanFree CountryUk DeviceTablet Operating SystemAndroid My Question or Issue Some of the podcasts I listen to won't play (timer stays at 00.00 even when I try skip further into podcast) or download (download % stays at 0), This problem is affecting a...

Regular

Plan Free   Country Uk   Device Tablet    Operating System Android      My Question or Issue   Some of the podcasts I listen to won't play (time...

MihailY

Moderator

1387 Views

9 replies

0 likes

  • 1387 Views
  • 9 replies
  • 0 likes

Superuser Contribution Cant Share Lyrics

PlanPremiumCountryPhilippinesDevice(Samsung J2 core)Operating System(Android Oreo) My Question or Issuewhy i cant find the lyrics button on my spotify am i the only one experiencing this.? You cant say that i need to update it or what because i just ...

Casual Listener

  Plan Premium Country Philippines Device (Samsung J2 core) Operating System (Android Oreo)   My Question or Issue why i cant find the lyrics button on my spotify am i the o...

12critters

Visitor

9343 Views

11 replies

1 likes

cant share
lyrics
missing share lyrics
share lyrics button
  • 9343 Views
  • 11 replies
  • 1 likes

Superuser Contribution Local Files keep switching between available and unavailable on device

The local files I have downloaded on a playlist on my phone from my laptop have been changing from available to unavailable on my device. They do work fine if you keep on clicking the song it will play but I'm unsure as to why they are not available ...

Casual Listener

The local files I have downloaded on a playlist on my phone from my laptop have been changing from available to unavailable on my device.   They do work fine if you keep on clicking the song i...

Eni

Moderator

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sharing lyrics with translation

Hi!, I love listening to music on Spotify while looking at the lyrics. when there is a lyric that they think is good, I think they will share it with their friends or social media, but without a translation of the lyrics it may be difficult to unders...

Newbie

Hi!, I love listening to music on Spotify while looking at the lyrics. when there is a lyric that they think is good, I think they will share it with their friends or social media, but without a tran...

Dian

Spotify Legend

1456 Views

1 replies

3 likes

  • 1456 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify while streaming to another device is not displaying correctly.

PlanPremiumCountryUSADeviceOnePlus 8 Pro streaming to Dell Optiplex 9020 (modified)Operating SystemAndroid 11 streaming to Windows 10 Pro My Question or IssueWhen i stream Spotify music from my phone to another device (mostly my PC) the playback usua...

Casual Listener

Plan Premium Country USA Device OnePlus 8 Pro streaming to Dell Optiplex 9020 (modified) Operating System Android 11 streaming to Windows 10 Pro   My Question or Issue When i stream Sp...

Rowvan

Casual Listener

599 Views

2 replies

0 likes

Android
devices
Spotify
streaming
Streaming Issue
Windows 10
  • 599 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle play says premium feature when I have premium already

I have premium account and my account is current but when I click on shuffle because I noticed it was off, it says wow, you found a premium feature which I think is a stupid pop up and the developer that did that is just as terrible because I do have...

Casual Listener

I have premium account and my account is current but when I click on shuffle because I noticed it was off, it says wow, you found a premium feature which I think is a stupid pop up and the developer ...

BeteNoire

Newbie

1719 Views

3 replies

1 likes

  • 1719 Views
  • 3 replies
  • 1 likes

Superuser Contribution Sharing to Instagram Story isn't working

Today I can't share my music to IG stories. App writes to me that something is wrong. At the morning I share a music once, but after name of the song was a letters "adsads" PlanPremiumCountryBYDeviceSamsung S21 (And tested at Samsung Galaxy S7) Opera...

Casual Listener

Today I can't share my music to IG stories. App writes to me that something is wrong.  At the morning I share a music once, but after name of the song was a letters "adsads"    Plan...

iliveanotherlife

Casual Listener

1171 Views

3 replies

0 likes

  • 1171 Views
  • 3 replies
  • 0 likes

Não consigo escutar músicas de determinado artista

Não consigo escutar as músicas da Ariana Grande como posso resolver isso??

Casual Listener

Não consigo escutar as músicas da Ariana Grande como posso resolver isso??

Bittencourt

Spotify Star

559 Views

4 replies

0 likes

  • 559 Views
  • 4 replies
  • 0 likes

Sorting by Genre?

PlanPremiumCountryIsraelDeviceI am using a Xiaomi Poco F3, running Android My Question or IssueSo, I've been using the app for a while, and wanted to try and filter out songs in my Liked Songs list according to Genre, and couldn't figure it out.I stu...

Casual Listener

Plan Premium Country Israel Device I am using a Xiaomi Poco F3, running Android   My Question or Issue So, I've been using the app for a while, and wanted to try and filter out songs in ...

ThisCommunitySucks

Community Legend

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android tablet bugged state showing both free and premium plans

PlanFreeCountryUnited KingdomDeviceTesco Hudl 2Operating SystemAndroid 5.1 My Question or IssueThe Spotify app on my android tablet has somehow confused itself into half thinking that I have a premium plan. I wouldn't complain, except this is causing...

Casual Listener

Plan Free Country United Kingdom Device Tesco Hudl 2 Operating System Android 5.1   My Question or Issue The Spotify app on my android tablet has somehow confused itself into half thin...

Joan

Moderator

531 Views

1 replies

0 likes

Android
bug
unusable
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto search options not in sync with playlist

DeviceSamsung Galaxy S9/Fold4Operating SystemAndroid My Question or IssueHelloIm using Android auto for almost 3 years but since a few months I have the issue that the option to search is not synced with my playlist. I had the problem on my old phone...

Newbie

Device Samsung Galaxy S9/Fold4 Operating System Android   My Question or Issue Hello Im using Android auto for almost 3 years but since a few months I have the issue that the option to se...

MihailY

Moderator

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not loading on my android samsung galaxy s20 5g phone

Hi, I remember the last time the app was working was before me updating the OS and factory resetting my phone since then I haven't used my app expect for today. I did try the web player both on laptop and my phone and both worked successfully. All my...

Visitor

Hi,   I remember the last time the app was working was before me updating the OS and factory resetting my phone since then I haven't used my app expect for today. I did try the web player both...

Lyubka

Moderator

1591 Views

1 replies

0 likes

  • 1591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect desync when skipping a song

PlanFreeCountryGermanyDeviceXiaomi Mi 10 / Acer LaptopOperating SystemAndroid / Windows 10 My Question or IssueI am using the Spotify Android App to control playback on my Desktop PC. However, whenever I skip a song using the mobile device, it shows ...

Newbie

Plan Free Country Germany Device Xiaomi Mi 10 / Acer Laptop Operating System Android / Windows 10   My Question or Issue I am using the Spotify Android App to control playback on my De...

Dian

Spotify Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution my android and my google device don´t match

PlanPremiumCountryColombiaMy Question or IssueSo I'm used to be able to control what my google devise will reproduce from my Spotify account, but today no matter how many times I tried to put an specific song that it was not the one playing it wouldn...

Casual Listener

Plan Premium Country Colombia My Question or Issue So I'm used to be able to control what my google devise will reproduce from my Spotify account, but today no matter how many times I tried to p...

Lyubka

Moderator

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't open Album of the Song

PlanFree DeviceSamsung Galaxy M30s Operating SystemOne UI 3.1 (Android 11) My Question or IssueUnable to open Album of the Song but can play song from Playlist.

Casual Listener

Plan Free   Device Samsung Galaxy M30s   Operating System One UI 3.1 (Android 11)   My Question or Issue Unable to open Album of the Song but can play song from Playlist.

Eni

Moderator

1433 Views

5 replies

0 likes

  • 1433 Views
  • 5 replies
  • 0 likes