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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850200 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850200 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16772 Views
  • 3 replies
  • 0 likes
  • 16772 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Long Press Menus on Album or Song no longer work

Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for albums i need to tap through to the album before being...

  • Music Fan
  • Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for alb...
  • Mihail
  • Spotify Legend
  • 3893 Views
  • 20 replies
  • 11 likes
  • 3893 Views
  • 20 replies
  • 11 likes

Superuser Contribution Local files cannot play

PlanPremiumCountryUSDeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueImported local files on my PC, adding the files to a play list, and downloaded the playlist. Except the files cannot be played as expected: the two songs I tested...

  • Newbie
  • Plan Premium Country US Device Samsung Galaxy S20 Operating System Android   My Question or Issue Imported local files on my PC, adding the files to a play list, and downloaded the pla...
  • Jeremy
  • Spotify
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

[Android] If I like a song a heart on Android does not get red, is it a bug?

Can you please fix it since a GUI does not give me a hint that I actually liked a song. There is a risk that I click one more time and then I will unheart it...

  • Regular
  • Can you please fix it since a GUI does not give me a hint that I actually liked a song. There is a risk that I click one more time and then I will unheart it...
  • 2milho
  • Casual Listener
  • 487 Views
  • 1 replies
  • 0 likes
  • Android
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Screen stuck on album cover that isnt currently playing

PlanPremiumCountryUSADeviceSamsung Galaxy 10eOperating SystemAndroid 10Spotify Version8.5.70.484 My Question or IssueSpotify screen will get stuck on album of song not currently playing will also randomly pause. Tapping the backward button starts it ...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy 10e Operating System Android 10 Spotify Version 8.5.70.484   My Question or Issue Spotify screen will get stuck on album of song not cu...
  • Eni
  • Moderator
  • 5369 Views
  • 8 replies
  • 1 likes
  • 5369 Views
  • 8 replies
  • 1 likes

Superuser Contribution Deleted account

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support regarding this issue, they told that they could only he...

  • Visitor
  • My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support rega...
  • Jeremy
  • Spotify
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art on lock screen sometimes not working

PlanPremiumCountry DeviceLG v60Operating SystemAndroid 11 My Question or IssueThe album art on my lock screen sometimes won't show when I play music from spotify. It works if I change the song on the lock screen and rarely if I change it in the app. ...

Screenshot_20210511-232904.png Screenshot_20210511-232855.png
  • Visitor
  •   Plan Premium Country   Device LG v60 Operating System Android 11   My Question or Issue The album art on my lock screen sometimes won't show when I play music from spotify...
  • Jeremy
  • Spotify
  • 1169 Views
  • 1 replies
  • 0 likes
  • 1169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still you didn't fixed the un-downloading issues

still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing PlanPremiumCountryGreeceDeviceSamsung Galaxy S20ULTRA, Samsung Galaxy S7 edge, PX5 Operating SystemAndroid 10, Android 8, And...

  • Casual Listener
  • still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing   Plan Premium Country Greece Device Samsung Galaxy S20ULTRA, ...
  • TimPod
  • Casual Listener
  • 333 Views
  • 3 replies
  • 0 likes
  • downloads randomly lost
    Undownloading
  • 333 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play local files through Spotify Connect - FEATURE REQUEST!

PlanPremiumCountryUKDevice(Mate 20 Pro)Operating System(Windows 10) My Question or IssueDear Spotify techies - please please please can you get Spotify Connect working with local music files. Apple do it with AirPlay, so why can't you? I really don't...

  • Visitor
  • Plan Premium Country UK Device (Mate 20 Pro) Operating System (Windows 10)   My Question or Issue Dear Spotify techies - please please please can you get Spotify Connect working with l...
  • mvh1973
  • Casual Listener
  • 1296 Views
  • 7 replies
  • 8 likes
  • Android
    Marantz
    spotify connect
  • 1296 Views
  • 7 replies
  • 8 likes

[Android][Playlists] Playlist descriptions get cut off

Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description of it, even after clicking into the Playlist. In fac...

  • Newbie
  • Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description o...
  • 653 Views
  • 0 replies
  • 0 likes
  • Android
    Playlists
  • 653 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recently played shortcuts

Hi all! Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is no longer updating? It used to update regularly but it's been stu...

Polish_20210508_233200648.jpg
  • Regular
  • Hi all!    Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is...
  • CarlosE
  • Moderator
  • 197 Views
  • 3 replies
  • 0 likes
  • 197 Views
  • 3 replies
  • 0 likes

Superuser Contribution Notification not updating (red magic 5g)

Notification doesn't update in notification bar but it does up date in notification logPlanPremiumCountryAUDevicered magic 5gOperating SystemAndroid 10,11 (NX659J_UNCommon_8.57) My Question or IssueNotification needs fixing

  • Regular
  • Notification doesn't update in notification bar but it does up date in notification log Plan Premium Country AU Device red magic 5g Operating System Android 10,11 (NX659J_UNCommon_8.57) &nbs...
  • CarlosE
  • Moderator
  • 615 Views
  • 15 replies
  • 0 likes
  • 615 Views
  • 15 replies
  • 0 likes

Superuser Contribution Song plays, stops mid-way, then switches to radio

For the past few months, I'll open a playlist and select a song and it will play. Then about 20-seconds into the song, it'll suddenly stop and switch to the radio. This happens whether I select a specific song or select "Shuffle". Sometimes, I can go...

  • Music Fan
  • For the past few months, I'll open a playlist and select a song and it will play.  Then about 20-seconds into the song, it'll suddenly stop and switch to the radio.  This happens whether I ...
  • Eni
  • Moderator
  • 245 Views
  • 7 replies
  • 0 likes
  • 245 Views
  • 7 replies
  • 0 likes

Superuser Contribution Issues with streaming music and clicking on playlists and artists

PlanPremiumCountryRomaniaDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueSo what's been happening since the last update (version 8.6.24.918) I've been experiencing some problems with streaming songs and clicking on playlists/ars...

  • Visitor
  • Plan Premium Country Romania Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue So what's been happening since the last update (version 8.6.24.918) I've been e...
  • Eni
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

How to access desktop app

I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp.I put my browser in Desktop mode but it just loads the mobile Spotify page in desktop format.How d...

  • Regular
  • I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp. I put my browser in Desktop mode but it just ...
  • gabelesma
  • Casual Listener
  • 2738 Views
  • 2 replies
  • 0 likes
  • 2738 Views
  • 2 replies
  • 0 likes

Superuser Contribution My widget is just to big...

PlanPremiumCountrySwedenDeviceSony Xperia 10 IIOperating SystemAndroid 10 My Question or IssueMy widget for Spotify is huge, want it less big. It doesn't look good at all.

  • Regular
  • Plan Premium Country Sweden Device Sony Xperia 10 II Operating System Android 10   My Question or Issue My widget for Spotify is huge, want it less big. It doesn't look good at all.
  • mrcvlsngcm
  • Casual Listener
  • 686 Views
  • 8 replies
  • 0 likes
  • 686 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Connect Glitches about 12 seconds into each track.

Plan PremiumCountryUKDeviceSamsung S20eOperating SystemAndroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have recently purchased first HI Fi with integrated Spotify Connect. I am using phone to control this from the Spotify app...

  • Casual Listener
  • Plan  Premium Country UK Device Samsung S20e Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I have recently purchased first HI F...
  • Novy
  • Moderator
  • 190 Views
  • 3 replies
  • 0 likes
  • 190 Views
  • 3 replies
  • 0 likes

[Android][Playlists] Search bar in my own playlists

Can you please add a search function with your own playlist. It would be so much easier to search a song within my own playlist, as sometimes I want to listen to my playlist from a certain point. Helps avoiding the stress of find songs I know I have ...

  • Visitor
  • Can you please add a search function with your own playlist. It would be so much easier to search a song within my own playlist, as sometimes I want to listen to my playlist from a certain point. Hel...
  • MattSuda
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wlan connectin issue

PlanPremiumCountrySwitzerlandDeviceFairphone 3Operating SystemAndroid 10 My Question or IssueHey everyoneI got a small problem but somehow it really gets on my nerves.When I use Spotify on my Android phone over my phones data it works without a probl...

  • Visitor
  • Plan Premium Country Switzerland Device Fairphone 3 Operating System Android 10   My Question or Issue Hey everyone I got a small problem but somehow it really gets on my nerve...
  • Alex
  • Moderator
  • 460 Views
  • 10 replies
  • 0 likes
  • 460 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution discover weekly & release rader not syncing between desktop & mobile device

PlanPremiumCountrybelgiumDevice(xiaomi mi8)Operating System( Android ) My Question or Issuesince the new UI these spotify lists don't sync to my mobile device. On the desktop i removed the songs i don't want to see anymore, but on my cellphone they s...

  • Roadie
  • Plan Premium Country belgium Device (xiaomi mi8) Operating System ( Android )   My Question or Issue since the new UI these spotify lists don't sync to my mobile device. On the desktop...
  • Alex
  • Moderator
  • 597 Views
  • 11 replies
  • 0 likes
  • Mobile
    Playlist
    sync
  • 597 Views
  • 11 replies
  • 0 likes