Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850185 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850185 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16770 Views
  • 3 replies
  • 0 likes
  • 16770 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logout and forgot storage after phone restart

I have some issue after restart in android 11 in samsung a70 When i restart my phone i saw spotify is log out from my account and i always after downloading new musics put it in offline mode for decrease my wifi usage.you know that if spotify sets to...

  • Regular
  • I have some issue after restart in android 11 in samsung a70  When i restart my phone i saw spotify is log out from my account and i always after downloading new musics put it in offline mode&n...
  • Alex
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android app won't download songs

Spotify has stopped downloading songs though it informs me that they are presently being downloaded. I can rule out problems with a lack of disc space on the sd card nor have I reached the 10,000 songs limit. My internet connection is stable. Yet, wh...

  • Regular
  • Spotify has stopped downloading songs though it informs me that they are presently being downloaded. I can rule out problems with a lack of disc space on the sd card nor have I reached the 10,000 son...
  • Ver
  • Spotify Legend
  • 1509 Views
  • 3 replies
  • 0 likes
  • 1509 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Not possible to play playlist in order of most recently added since May 3 update

Plan: PremiumCountry: USADevice: Samsung Galaxy S9Operating System: Android 10My Question or IssueSince the May 3 update, in the Android App, if I sort my playlist by most recently added (3 dots->sort playlist->recently added up arrow), the most rece...

  • Casual Listener
  • Plan: Premium Country: USA Device: Samsung Galaxy S9 Operating System: Android 10 My Question or Issue Since the May 3 update, in the Android App, if I sort my playlist by most recently a...
  • SimpleFix
  • Casual Listener
  • 1220 Views
  • 4 replies
  • 4 likes
  • Android
    playlist order
  • 1220 Views
  • 4 replies
  • 4 likes

Superuser Contribution Slow loading albums, barely usable since update

PlanPremium CountryUnited Kingdom DeviceSamsung Note 20 Ultra Operating SystemAndroid My Question or Issue Echoing other people's issue, I thought I would post mine, to give this issue more attention Since the new update, it is an interminable proces...

  • Music Fan
  • Plan Premium   Country United Kingdom   Device Samsung Note 20 Ultra   Operating System Android       My Question or Issue   Echoing other people's...
  • Alex
  • Moderator
  • 381 Views
  • 3 replies
  • 0 likes
  • loading
    Update
  • 381 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Current song status not shown correctly

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueNEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN THOUGHAs you can see below the song I was listening to ~20 minutes a...

Screenshot_20210509-084948_Spotify.jpg
  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android My Question or Issue NEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN...
  • Jeremy
  • Spotify
  • 230 Views
  • 1 replies
  • 0 likes
  • Glitch
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection message, which is a lie.

PlanPremiumCountryMexicoDeviceHuawei P30 Lite MAR-LX3AOperating SystemAndroid 10 My Question or IssueI'm on the verge of losing it, guys. I guess I'm writing this more as a major bug report than expecting any immediate help. Around three weeks ago th...

  • Visitor
  • Plan Premium Country Mexico Device Huawei P30 Lite MAR-LX3A Operating System Android 10   My Question or Issue I'm on the verge of losing it, guys. I guess I'm writing this more as a m...
  • Ver
  • Spotify Legend
  • 426 Views
  • 1 replies
  • 2 likes
  • 426 Views
  • 1 replies
  • 2 likes

Superuser Contribution Skipping 15secs ahead at the end of a podcast causes bug

Hi, When listening to podcasts I often skip the last bit using the default skip 15secs ahead button, which replaces the usual skip to next track button when on podcasts opposed to music. However, when you press it during the last 15secs of the episod...

  • Casual Listener
  • Hi,   When listening to podcasts I often skip the last bit using the default skip 15secs ahead button, which replaces the usual skip to next track button when on podcasts opposed to music. &n...
  • Alex
  • Moderator
  • 364 Views
  • 7 replies
  • 1 likes
  • 364 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Ladscape cannot use 'previous/back' as it is covered with 'Select Device'

PlanPremiumCountryAustraliaDevicemultiple devicesOperating SystemAndroid My Question or IssueWhen listening in landscape mode You cannot use the 'previous/back' to restart song or go back and re-listen to a song.The button is replaced with the Use de...

2021-05-05_23-21.png
  • Regular
  • Plan Premium Country Australia Device multiple devices Operating System Android   My Question or Issue When listening in landscape mode You cannot use the 'previous/back' to restart so...
  • Ivan
  • Spotify Legend
  • 343 Views
  • 7 replies
  • 0 likes
  • 343 Views
  • 7 replies
  • 0 likes

Superuser Contribution [ALL Platforms] removed slider for volume control in expanded view

Also "slider" volume control was removed from expanded view when song is played and background video is visible.

  • Music Fan
  • Also "slider" volume control was removed from expanded view when song is played and background video is visible.
  • psgpremium
  • Music Fan
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

I can't find Spotify app on Galaxy Store

PlanPremiumCountryRomaniaDevicePixel 2XLOperating SystemAndroid 9 My Question or IssueHello Guys, I bought a samsung galaxy watch 46mm and i can't find spotify app on galaxy store. I try with this link http://apps.samsung.com/gear/appDetail.as?appId=...

  • Newbie
  •   Plan Premium Country Romania Device Pixel 2XL Operating System Android 9   My Question or Issue Hello Guys, I bought a samsung galaxy watch 46mm and i can't find spotify app on...
  • VojanPalčič
  • Newbie
  • 9073 Views
  • 4 replies
  • 0 likes
  • 9073 Views
  • 4 replies
  • 0 likes

Superuser Contribution Daily Mixes disappeared from the Android app

PlanPremiumCountryUSDeviceOnePlus 6TOperating SystemAndroid 10 I'm running into a weird problem where many of the Daily Mixes are missing from the "Made for You", on both my phone and the desktop app. For example, at the moment I can see Daily Mix 2 ...

  • Visitor
  • Plan Premium Country US Device OnePlus 6T Operating System Android 10   I'm running into a weird problem where many of the Daily Mixes are missing from the "Made for You", on both my ph...
  • Alex
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Songs won't play in sorted order

PlanPremiumCountryNetherlands DeviceMotorola G(8)Operating SystemAndroid My Question or IssueThe songs in my playlist won't play in their sorted order (Recently added, newest songs at the top) but the other way around. If I play the most recently add...

  • Visitor
  • Plan Premium Country Netherlands   Device Motorola G(8) Operating System Android   My Question or Issue The songs in my playlist won't play in their sorted order (Recently added,...
  • TreyAnastasio
  • Spotify Star
  • 265 Views
  • 1 replies
  • 1 likes
  • Sorted order
  • 265 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Folder Disappeared from account

PlanPremiumCountryUnited Kingdom DeviceAll - account relatedOperating SystemN/A My Question or IssueMy playlist folder has disappeared from my account overnight? Not sure why at all and it's only one out of 10 folders. However I can still navigate to...

  • Casual Listener
  • Plan Premium Country United Kingdom   Device All - account related Operating System N/A   My Question or Issue My playlist folder has disappeared from my account overnight? Not s...
  • Alex
  • Moderator
  • 446 Views
  • 7 replies
  • 0 likes
  • 446 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android] App and music freezing

My Question or IssueMusic is freezing constantly. Very repeatable when turning screen off. It's not battery optimization as I've turned that off for the app and for the entire phone. I also think it's an application issue because the Android system e...

  • Casual Listener
  • My Question or Issue Music is freezing constantly. Very repeatable when turning screen off. It's not battery optimization as I've turned that off for the app and for the entire phone. I also think i...
  • Alex
  • Moderator
  • 412 Views
  • 3 replies
  • 0 likes
  • Android
    Freezing
  • 412 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where the features gone???!

Starting to be REALLY annoyed! First the Lightning bold icon which gave me the new releases of my followed artists was gone and now the "liked songs of an artist" category which was displayed in top of the top 5 is GONE!!!! I am really annoyed since ...

  • Music Fan
  • Starting to be REALLY annoyed! First the Lightning bold icon which gave me the new releases of my followed artists was gone and now the "liked songs of an artist" category which was displayed in top ...
  • CarlosE
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I play my favorite songs from an artist

I am unable to play my favorite songs from specific artists.Seems now I can only play ALL of my favorite songs randomly. I used to click my Library > Artist and all my favorite songs would be listed and I just click Shuffle Play. I sometimes even jus...

  • Regular
  • I am unable to play my favorite songs from specific artists. Seems now I can only play ALL of my favorite songs randomly.   I used to click my Library > Artist and all my favorite songs wo...
  • hiper2d
  • Regular
  • 12942 Views
  • 21 replies
  • 11 likes
  • FavoriteSong
    library
  • 12942 Views
  • 21 replies
  • 11 likes

Superuser Contribution Spotify Connect hijacking my volume button, help!

PlanPremiumCountryUSADeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my phone, my phone's volume buttons will only let me change the Spotify music play...

  • Casual Listener
  • Plan Premium Country USA Device OnePlus 6 Operating System Android 10   My Question or Issue For the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my pho...
  • Ivan
  • Spotify Legend
  • 553 Views
  • 2 replies
  • 1 likes
  • Spotify
  • 553 Views
  • 2 replies
  • 1 likes

Superuser Contribution How can I make spotify not switch when I open it on another device?

This newest update is trash, let's start with that. I have never noticed this issue before, but now it seems almost constant. At work I'm usually playing spotify from my desktop computer, but I also have it downloaded on my phone (Samsung Galaxy s20)...

  • Newbie
  • This newest update is trash, let's start with that.   I have never noticed this issue before, but now it seems almost constant.   At work I'm usually playing spotify from my desktop com...
  • Ivan
  • Spotify Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Mobile
    Spotify
    switching
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't search songs

PlanPremiumCountryUnited StatesDeviceAmazon Fire TV/RokuOperating SystemMost Recent My Question or IssueWhenever I search a song and try to play it on my Roku and Fire TV I get an error message that says "something went wrong". It doesn't occur for m...

  • Visitor
  • Plan Premium Country United States Device Amazon Fire TV/Roku Operating System Most Recent   My Question or Issue Whenever I search a song and try to play it on my Roku and Fire TV I g...
  • Novy
  • Moderator
  • 383 Views
  • 9 replies
  • 1 likes
  • 383 Views
  • 9 replies
  • 1 likes

[Android][Other] Podcast steering wheel controls

Steering wheel controls work to go to the next or previous song, but do not work at all when listening to a podcast. This is consistent across multiple cars and phones. Until it's resolved I'll have to use Google Podcasts (controls work in that app.)

  • Newbie
  • Steering wheel controls work to go to the next or previous song, but do not work at all when listening to a podcast. This is consistent across multiple cars and phones. Until it's resolved I'll have ...
  • 234raffebot
  • Casual Listener
  • 563 Views
  • 1 replies
  • 3 likes
  • Android
    Other
  • 563 Views
  • 1 replies
  • 3 likes