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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

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Superuser Contribution Can't rewind or go to specific time in a song.

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Visitor

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Not applicable

7831 Views

7 replies

3 likes

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I can´t access my account on my cell phone

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

Visitor

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

Taylith

Community Legend

342 Views

1 replies

1 likes

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Superuser Contribution I now own playlists I previously liked

I logged off of my account, then re log in. And now I own every playlist i've previously liked and every playlist photo disappeared

Regular

I logged off of my account, then re log in. And now I own every playlist i've previously liked and every playlist photo disappeared

OscarDC

Moderator

845 Views

8 replies

0 likes

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Superuser Contribution Why can I not go back to my previous song in new updated version?

I am an android user and ever since I have updated the app I cannot go back to previous song that was being played, I cannot shuffle my playlists, a lot of my liked songs have been removed and whenever I click on an album or playlist the music sudden...

Visitor

I am an android user and ever since I have updated the app I cannot go back to previous song that was being played, I cannot shuffle my playlists, a lot of my liked songs have been removed and whenev...

Lyubka

Moderator

1066 Views

1 replies

0 likes

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Superuser Contribution Car Mode not in Settings (not Car view, different thing)

In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car.DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS NOT ABOUT CAR VIEW, THIS IS CAR MODE. DIFFERENT THINGS....

Regular

In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car. DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS ...

wq5az41bcwzbind3fs7h

Visitor

1801 Views

4 replies

1 likes

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Superuser Contribution Lyrics are aren't showing

At the bottom of the song we cannot find lyrics and lyrics are not showing

Visitor

At the bottom of the song we cannot find lyrics and lyrics are not showing

MihailY

Moderator

403 Views

1 replies

0 likes

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Superuser Contribution After every restart, storage switches to internal memory

PlanPremiumCountryUSADeviceS10Operating SystemAndroid 12 My Question or IssueFor years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not on my end. It's extremely annoying. And there's been times when I'm off grid...

Casual Listener

Plan Premium Country USA Device S10 Operating System Android 12   My Question or Issue For years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not ...

Lyubka

Moderator

287 Views

1 replies

0 likes

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Superuser Contribution [Android][Playlists] Please bring back the date scroller in playlists on Android

I recently noticed that Spotify removed the "date scroller" in playlists on Android. Well, they removed it and brought it back briefly and axed it again recently. I find it very useful because I have huge playlists and the scroll bar on the right wou...

Newbie

I recently noticed that Spotify removed the "date scroller" in playlists on Android. Well, they removed it and brought it back briefly and axed it again recently. I find it very useful because I have...

Yan39

Visitor

1365 Views

5 replies

1 likes

Android
Playlists
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Superuser Contribution Android TV cannot play songs from a playlist with more than 10000 songs

Premium PlanDevice: MiTV-AYFR0Device's operating system: Android TV OS 11Spotify app version: 1.70.3 Android TV cannot play songs from a liked songs playlist if there are more than 10000 songs in the playlist.When I removed some songs from liked song...

Newbie

Premium Plan Device: MiTV-AYFR0 Device's operating system: Android TV OS 11 Spotify app version: 1.70.3   Android TV cannot play songs from a liked songs playlist if there are more than 100...

Lyubka

Moderator

385 Views

1 replies

0 likes

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Superuser Contribution A specific podcast will no long play when I cast to my Google home

A podcast I typically cast to my Google home has recently stopped playing any of the episodes. I used to have no problem but now when I click the play icon it will randomly jump to different episodes but never actually play anything, just jump three ...

Casual Listener

A podcast I typically cast to my Google home has recently stopped playing any of the episodes. I used to have no problem but now when I click the play icon it will randomly jump to different episodes...

Dian

Spotify Legend

721 Views

6 replies

0 likes

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Superuser Contribution podcast will not play

After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is fully charged, checking play on this device and th...

Music Fan

After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is...

MihailY

Moderator

352 Views

1 replies

0 likes

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Superuser Contribution Continuous Problems With Queuing Playlist Folders On Mobile App

PlanPremiumCountryUnited States of AmericaDevicePixel 6aOperating SystemAndroid 13 (the most recent version) I am not asking for help on this issue, as I’ve already tried everything I possibly can for my issues months before, and have been repeating ...

Regular

Plan Premium Country United States of America Device Pixel 6a Operating System Android 13 (the most recent version)   I am not asking for help on this issue, as I’ve already tried every...

AlejaR

Moderator

597 Views

3 replies

0 likes

bug report
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How to remove podcast from recently played in android?

There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove but I was not able.Please help.

Visitor

There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove ...

vaajy

Roadie

496 Views

1 replies

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Superuser Contribution can't listen a music sended by whatsapp

If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.

Visitor

If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.

Alex

Spotify Legend

431 Views

1 replies

0 likes

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Artist mix not refreshing for a week

I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and it was literally the same as my current one. My dai...

Casual Listener

I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and ...

Amay

Spotify Star

470 Views

1 replies

0 likes

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How do I get Spotify only pause if a message comes through

Whenever I get a message from Facebook messenger the music doesn't just pause, it stops playing completely and I have to open the app to press play to continue. All permissions are allowed via my phone settings for the Spotify app.

Casual Listener

Whenever I get a message from Facebook messenger the music doesn't just pause, it stops playing completely and I have to open the app to press play to continue. All permissions are allowed via my p...

Bittencourt

Spotify Star

3896 Views

7 replies

0 likes

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Superuser Contribution Why Can't I video record a song?

I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?

Visitor

I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?

MihailY

Moderator

1057 Views

1 replies

0 likes

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Superuser Contribution I cant play my list

Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?

Newbie

Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?   

Dian

Spotify Legend

242 Views

1 replies

0 likes

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