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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106434 Views

26 replies

3 likes

  • 106434 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215816 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215816 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568990 Views

78 replies

3 likes

  • 568990 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469388 Views

577 replies

40 likes

Account
Free
  • 469388 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify pauses music and disconnects from device

PlanPremiumCountryUSA DeviceGoogle Pixel 3, Google Pixel 3AOperating SystemAndroid 10 My Question or IssueSpotify frequently pauses what is playing at random. When I hit play, it has disconnected from the device. I have reinstalled the app, cleared t...

Visitor

  Plan Premium Country USA   Device Google Pixel 3, Google Pixel 3A Operating System Android 10   My Question or Issue Spotify frequently pauses what is playing at random. ...

Kloakrotta

Newbie

11087 Views

32 replies

12 likes

  • 11087 Views
  • 32 replies
  • 12 likes

Superuser Contribution Playlist song suggestion doesn't play ???

My Question or IssueHi everyone! Just did the new Spotify update, and because of it, i cannot play suggested songs in my playlist in order to add them into it (The play icon is removed), is that normal?  

Casual Listener

My Question or Issue Hi everyone! Just did the new Spotify update, and because of it, i cannot play suggested songs in my playlist in order to add them into it (The play icon is removed), is that n...

Kvnrhntr

Casual Listener

683 Views

2 replies

0 likes

  • 683 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo escuchar las canciones sugeridas para mis listas

Antes cuando buscaba canciones sugeridas para agregar a mis listas, me permitía escuchar unos segundos de esas canciones y así decidir si las quería agregar o no a la lista. Ahora no me permite esa opción de "escucha previa". Me sugiere canciones, pe...

Visitor

Antes cuando buscaba canciones sugeridas para agregar a mis listas, me permitía escuchar unos segundos de esas canciones y así decidir si las quería agregar o no a la lista. Ahora no me permite esa o...

AlejaR

Moderator

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is an error in the reproduction mode (shuffle, etc.)

I cant change from shuffle to continous reproduction in my lists. How can i write a complain? Is anybody working in spotify to help users??

Visitor

I cant change from shuffle to continous reproduction in my lists. How can i write a complain? Is anybody working in spotify to help users??

MihailY

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stream stops playing mid-stream and/or app crashes regularly

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating System(Latest Android version for Galaxy S8, as of 2023-06-19) My Question or IssueMusic pauses mid-stream for 3 seconds, every 30-60 seconds.Persistent streaming only causes the app to later on...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System (Latest Android version for Galaxy S8, as of 2023-06-19)   My Question or Issue Music pauses mid-stream for 3 sec...

Daggz90

Casual Listener

979 Views

3 replies

0 likes

  • 979 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accidentally dismissed notification

PlanPremiumCountryUK My Question or IssueWhen I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for the life of me remember the name of the artist or track (apart from one word i...

Gig Goer

  Plan Premium Country UK   My Question or Issue When I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for th...

Lyubka

Moderator

2792 Views

2 replies

0 likes

  • 2792 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why the volume went from 100 to 50 percentage max.

I've checked all settings on my phone all set to high, also Spotify settings set to high, I can't hear almost anything in my headphones, few weeks ago everything was fine and loud.

Visitor

I've checked all settings on my phone all set to high, also Spotify settings set to high, I can't hear almost anything in my headphones, few weeks ago everything was fine and loud.

Yordan

Moderator

2491 Views

1 replies

0 likes

  • 2491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Şarkı Sözü

PlanPremium ÜlkeTürkiye CihazSamsung Galaxy A51 İşletim sistemiAndroid 13 One UI 5.0 Sorum veya SorunumSpotify Grup Oturumunda Müzik Dinlerken Şarkı Sözlerini Göremiyorum Yardımcı Olur musunuz

Newbie

Plan Premium   Ülke Türkiye   Cihaz Samsung Galaxy A51   İşletim sistemi Android 13  One UI 5.0   Sorum veya Sorunum Spotify Grup Oturumunda Müzik Dinlerken Şark...

Eni

Moderator

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung problems

So on my android whenever i play a song it usually stops after 1 minute or so.. I don't have this problem on the pc at home but whenever I play a song on my mobile in the bus or (at work ) it stops after 1 minute..

Newbie

So on my android whenever i play a song it usually stops after 1 minute or so.. I don't have  this problem on the pc at home but whenever I play a song on my mobile in the bus or (at work 🙈) it...

OscarDC

Moderator

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't turn shuffle off

I am not able to turn the shuffle off and also I'm not able to forward my songs or go back to the previous song and one more thing, I'm not able to set my queue also

Visitor

I am not able to turn the shuffle off and also I'm not able to forward my songs or go back to the previous song and one more thing, I'm not able to set my queue also  

OscarDC

Moderator

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists and podcasts interrupted by music im not interested in.

Lately my podcasts and Playlists are being interrupted by music (primarily rap and hip hop) that I have no interest in. How do I stop these annoying interruptions?

Visitor

Lately my podcasts and Playlists are being interrupted by music (primarily rap and hip hop) that I have no interest in.   How do I stop these annoying interruptions?

OscarDC

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution when trying to log in with android phone i receive this message " something

receiving message "something went wrong" when trying to log in with samsung a53 android phone. when logging into lap top, everything is good.just cant login using phone unless i constantly delete app and reload each time. help

Visitor

receiving message "something went wrong" when trying to log in with samsung a53 android phone. when logging into lap top, everything is good. just cant login using phone unless i constantly delete ...

MihailY

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify solo reproduce contenido con la pantalla encendida en android

Me pasa como a la mayoría... Uso auriculares Bluetooth, pongo a reproducir una canción y en cierto tiempo se corta el audio y la canción sigue reproduciéndose pero sin sonido. No es un tiempo en específico, pueden pasar 3 minutos escuchándose bien y ...

Newbie

Me pasa como a la mayoría... Uso auriculares Bluetooth, pongo a reproducir una canción y en cierto tiempo se corta el audio y la canción sigue reproduciéndose pero sin sonido. No es un tiempo en espe...

Lyubka

Moderator

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Can't download on my android smartphone since today, 5 July 2023

I just updated the app this morning, hoping to solve the issue I have on my Galaxy S7 since this morning: download button inop, like button works but doesn't store. The moment I click on a song the Like icon turns off. Everything works normal on my l...

Regular

I just updated the app this morning, hoping to solve the issue I have on my Galaxy S7 since this morning: download button inop, like button works but doesn't store. The moment I click on a song the L...

Amay

Spotify Star

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

My liked songs on the spotify app has disappeared but it shows up on desktop

After the recent update to the spotify app on android the songs in my liked songs no longer show up. I downloaded the spotify lite app to check if I would have the same issue and I did. I also checked on my windows PC and it shows up there.

Visitor

After the recent update to the spotify app on android the songs in my liked songs no longer show up. I downloaded the spotify lite app to check if I would have the same issue and I did. I also checke...

Amay

Spotify Star

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

Ordre morceaux dans playlist Android

Bonjour à tous, Je suis sur appli android Après avoir sélectionné mes titres dans ma nouvelle playlist, j'ai envie de changer l'ordre des morceaux. C'est impossible ??? Merci pour votre aide !

Newbie

Bonjour à tous,   Je suis sur appli android    Après avoir sélectionné mes titres dans ma nouvelle playlist, j'ai envie de changer l'ordre des morceaux.   C'est impossible ?...

t34txjxfimlyhj71d1bs

Visitor

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working.

I tried to shuffle my playlist and it's telling me I have discovered a premium feature. I have a premium plan, though. Help!

Visitor

I tried to shuffle my playlist and it's telling me I have discovered a premium feature.    I have a premium plan, though. Help! 

OscarDC

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download anymore!

Hi everybody!Since yesterday, clicking on the download button of the app on my android phone has no effect. I can still download fine on my PC, my daughter has no problem on her Huawei (we are on the same Premium Family account) but no chance with my...

Regular

Hi everybody! Since yesterday, clicking on the download button of the app on my android phone has no effect. I can still download fine on my PC, my daughter has no problem on her Huawei (we are on t...

OscarDC

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast starts at the bottom

Hey Everyone, everytime i open one particular podcast it starts me at the very first episode. And i have to scroll upwards to the newest one. This is really unconvinient as this podcast has over 160 episodes, so scrolling up takes quite a while.Is th...

Composer

Hey Everyone,   everytime i open one particular podcast it starts me at the very first episode. And i have to scroll upwards to the newest one. This is really unconvinient as this podcast has ...

Conroy706

Newbie

4003 Views

7 replies

3 likes

Android
  • 4003 Views
  • 7 replies
  • 3 likes

Superuser Contribution Queuing when using DJ

PlanPremiumCountryUkDeviceGoogle pixel 6Operating SystemAndroid My Question or IssueWhen I'm using the new DJ feature and I queue a song, that song isn't played next and the song DJ was previously playing is played again Not being able to queue with ...

Newbie

Plan Premium Country Uk Device Google pixel 6 Operating System Android   My Question or Issue When I'm using the new DJ feature and I queue a song, that song isn't played next and the ...

Ev_1235

Visitor

3002 Views

2 replies

3 likes

  • 3002 Views
  • 2 replies
  • 3 likes