Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove but I was not able.Please help.
There is no option to remove any song , playlist or podcast from recently played. A podcast was there which I don't want to be there in recently played . It got played by accident. I tried to remove ...
Roadie
498 Views
1 replies
0 likes
If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.
If someone send to me by Whatsapp a link to listen a music on spotify, when i click on the the link, Spotify open but on the last listen music and I don't find the sended music.
Spotify Legend
434 Views
1 replies
0 likes
I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and it was literally the same as my current one. My dai...
I have a problem with the artist mixes not refreshing for a week, the only changes in that time was when some songs swapped with each other, I checked spotify on my other phone (also an android) and ...
Spotify Star
477 Views
1 replies
0 likes
Whenever I get a message from Facebook messenger the music doesn't just pause, it stops playing completely and I have to open the app to press play to continue. All permissions are allowed via my phone settings for the Spotify app.
Whenever I get a message from Facebook messenger the music doesn't just pause, it stops playing completely and I have to open the app to press play to continue. All permissions are allowed via my p...
Spotify Star
3970 Views
7 replies
0 likes
I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?
I want to record a song to post it on my Instagram stories. But when i open the video i recorded there's no sound. Is there any way to fix it?
Moderator
1068 Views
1 replies
0 likes
Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?
Hi I got preminium then my lists cant played.I delete my all lists and create new list I can play in pc but in android I camt see all lists(suggested etc.) what can I do now?
Spotify Legend
242 Views
1 replies
0 likes
PlanPremiumCountryNorway DeviceAAOS in Polestar 2Operating SystemAAOS
Plan Premium Country Norway Device AAOS in Polestar 2 Operating System AAOS
Moderator
254 Views
1 replies
0 likes
jadi saya membuat playlist publik dan menambahkannya ke profil saya, tetapi teman teman saya tidak bisa melihat playlist itu, ketika saya bagikan linknya playlist itu terlihat seakan menjadi private playlist padahal saya sudah membuat playlist itu me...
jadi saya membuat playlist publik dan menambahkannya ke profil saya, tetapi teman teman saya tidak bisa melihat playlist itu, ketika saya bagikan linknya playlist itu terlihat seakan menjadi private ...
Moderator
2449 Views
5 replies
0 likes
On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point for me since I mostly listen to radios. PlanPremiumCo...
On Android the radio page does not allow to save the radio as a Playlist, follow it, like it etc. So there is no easy way to keep a radio in the library once it's playing. It's a major paint point fo...
Spotify Legend
340 Views
1 replies
0 likes
PlanFreeCountryUSDevice(Galaxy A13 5G) My Question or IssueSome really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song previews are gone, and i cant see song covers either. The edit playlist button is al...
Plan Free Country US Device (Galaxy A13 5G) My Question or Issue Some really weird aesthetic changes happened on my spotify, and its really annoying me. First of all, song prev...
Moderator
522 Views
1 replies
1 likes
Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo. Eliminar las descargas de otros dispositivos. Solo tengo 2 dispositivos el celular que borre todaa las decargas y el reloj q no tiene descargas. Tuve que emparejar vari...
Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo. Eliminar las descargas de otros dispositivos. Solo tengo 2 dispositivos el celular que borre...
Moderator
1129 Views
4 replies
0 likes
Hi everyone I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone. Here is what I have observed: 1: Completed factory reset on Android phone.2: Set-up phone again after ...
Hi everyone I have a query about the effect of Google Smart Lock on Spotify in the context of having completed a factory reset on my Android phone. Here is what I have observed:  ...
Moderator
1889 Views
1 replies
1 likes
PlanFree/PremiumCountryIndonesiaDeviceRealme 9 Pro+Operating SystemAndroid 12 My Question or IssueI want to buy a premium account for 1 month, but every time I've verified my payment method with the OTP verification and everything, the web page force...
Plan Free/Premium Country Indonesia Device Realme 9 Pro+ Operating System Android 12 My Question or Issue I want to buy a premium account for 1 month, but every time I've verifie...
Moderator
258 Views
1 replies
0 likes
A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month.This was very frustrating and need this to not happ...
A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month....
Casual Listener
582 Views
2 replies
0 likes
PlanFree/PremiumCountry Device Galaxy Note 20 Ultra 5g Operating System Android My Question or IssueI used to be able to sort by title or artist. It's gone! Now I hear the SAME handful of songs OVER AND OVER! Am I missing something?THANKS for your he...
Plan Free/Premium Country Device Galaxy Note 20 Ultra 5g Operating System Android My Question or Issue I used to be able to sort by title or artist. It's gone!&...
Moderator
801 Views
8 replies
0 likes
My Plan Free Country India Device Samsung Galaxy M30s Operating System Android 11 My Question or Issue I am not able to move the time slider as the white dot is missing, what is mean is that I was able to go directly in the middle of the song let's s...
My Plan Free Country India Device Samsung Galaxy M30s Operating System Android 11 My Question or...
Moderator
666 Views
2 replies
1 likes
PlanPremiumCountryGermanyDeviceSamsung A20Operating SystemAndroid 11 My Question or IssueFor the past day I have not been able to use the Spotify Android App in any way. I also use the app on my iPad and my computer with no issue, it's just my phone....
Plan Premium Country Germany Device Samsung A20 Operating System Android 11 My Question or Issue For the past day I have not been able to use the Spotify Android App in any way. I al...
Moderator
340 Views
1 replies
0 likes
Unable to change track playtime or skip to particular time because cursor is not there.Unable to switch to previous song.Unable to get lyrics. please help
Unable to change track playtime or skip to particular time because cursor is not there. Unable to switch to previous song. Unable to get lyrics. please help
Spotify Legend
395 Views
1 replies
0 likes
Plan: PremiumCountryNetherlands DeviceOnePlus 7TOperating SystemAndroid 11 My Question or IssueI'm using two Denon certified Spotify Connect devices. When switching the playback device from one to the other while in shuffle mode, the queue gets mixed...
Plan: Premium Country Netherlands Device OnePlus 7T Operating System Android 11 My Question or Issue I'm using two Denon certified Spotify Connect devices. When switching...
Newbie
2496 Views
13 replies
3 likes
When we add song to que directly from search tab by swiping the song right,the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and there is no option other then going to que section a...
When we add song to que directly from search tab by swiping the song right, the notification bubble is hidden behind the keyboard, if we don't do back within 3sec, added to que bubble disappears and...
Moderator
939 Views
1 replies
0 likes
