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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Blacked out songs on liked playlist

Hi,Ive been having isue. On my liked songs some of them are blacked out you cant listen them.You can unlike them download but can not listen.Please hellp, how can i fix it?Device:Samsung 22 UltraApp version:8.8.24.307

Visitor

Hi, Ive been having isue. On my liked songs some of them are blacked out you cant listen them. You can unlike them download but can not listen. Please hellp, how can i fix it? Device: Samsung 22...

Base93

Casual Listener

418 Views

2 replies

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Superuser Contribution App constantly shuts down or just stops playing.

I have uninstalled and reinstalled. I have reset network settings. This is happening on both android devices. Not just one device. And in multiple locations. I'm ready to cancel subscription.

Visitor

I have uninstalled and reinstalled. I have reset network settings. This is happening on both android devices. Not just one device. And in multiple locations. I'm ready to cancel subscription.

Dian

Spotify Legend

307 Views

1 replies

1 likes

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Superuser Contribution The voice command " Play Two by Two by Sofia on Spotify" causes a crash

On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the song, then crashes or stops playing the song. Most o...

Casual Listener

On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the s...

Lyubka

Moderator

354 Views

3 replies

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Superuser Contribution I can't seem to find the "Canvas" option on my android phone.

As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninstalled and reinstalled it again, basically everything...

Casual Listener

As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninsta...

MihailY

Moderator

576 Views

3 replies

0 likes

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Superuser Contribution My music just randomly stops then I need to restart the song

I will listen to a song on my Android and then about half way it just stops then when I go in on my app it would want me to restart the song from the beginning.

Visitor

I will listen to a song on my Android and then about half way it just stops then when I go in on my app it would want me to restart the song from the beginning.

Dian

Spotify Legend

220 Views

1 replies

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Superuser Contribution DJ button not working after weeks of use

PlanPremiumCountryUSADeviceGalaxy S22 Ultra My Question or IssueAfter weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the DJ button the screen goes grey as if it's pulling up, and then nothing h...

Newbie

Plan Premium Country USA Device Galaxy S22 Ultra   My Question or Issue After weeks of listening to the Spotify DJ (Which I love btw), it has randomly stopped working. If I click on the ...

Alex

Spotify Legend

417 Views

1 replies

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Superuser Contribution I have playlist I cant acess or even see but I know it exist

My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work

Newbie

My girlfriend create a playlist and add me so I can add song in it but I cant see it on her profil and no links with it work

Alex

Spotify Legend

216 Views

1 replies

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Problem with interface in android app

I can't see Logos like forward and backward on my app

Visitor

I can't see Logos like forward and backward on my app

Prague

Community Legend

526 Views

1 replies

1 likes

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is there a way to view all playlists created by a user?

Hello.I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a friend of mine but the app only shows 200 of them.is there a so...

Visitor

Hello. I am using Spotify on Windows and Android 11 but i think there's a limitation for showing user's playlist. For example I'm gonna see all of (more than) 6000 playlist created from a fri...

Matthau

Music Fan

16873 Views

2 replies

3 likes

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Solved!!Superuser Contribution Smart shuffle

PlanPremiumCountryBrazilDeviceRedmi note 8Operating SystemAndroid 10 My Question or IssueI noticed that I don't have smart shuffle on my app, uninstalled and installed Spotify multiple times with no success, I also tapped and pressed the shuffle icon...

Newbie

  Plan Premium Country Brazil Device Redmi note 8 Operating System Android 10   My Question or Issue I noticed that I don't have smart shuffle on my app, uninstalled and installe...

Dian

Spotify Legend

406 Views

1 replies

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How can I remove downloaded selections from my library?

Some downloads I no longer need and it is downloading a podcast I didn't know I requested.

Visitor

Some downloads I no longer need and it is downloading a podcast I didn't know I requested.

Amay

Spotify Star

272 Views

1 replies

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[Samsung TV app] Not all songs from playlist is showing, since 2023-04-11 app update

PlanPremiumCountryFinlandDeviceSamsung TV (Q9FNAT)Operating SystemTizen My Question or IssueI can't see the latest songs added to my playlists on my TV anymore. I have not counted the exact number of songs that are visible, but from a playlist with a...

Newbie

Plan Premium Country Finland Device Samsung TV (Q9FNAT) Operating System Tizen   My Question or Issue I can't see the latest songs added to my playlists on my TV anymore. I have not co...

368 Views

0 replies

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Superuser Contribution Stop Spotify from streaming over mobile data!

PlanPremium CountryCanadaDeviceLG-g4Operating SystemAndroid 6.0 My Question or IssueYou can be listening at home using wifi data, get up and go outside for a walk, and Spotify seamlessly switches to mobile data without a hiccup. Quite amazing. But al...

Music Fan

  Plan Premium   Country Canada Device LG-g4 Operating System Android 6.0   My Question or Issue You can be listening at home using wifi data, get up and go outside for a w...

Bortsimpson

Visitor

7339 Views

9 replies

8 likes

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Solved!!Superuser Contribution Bring back actual shuffle - android

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having issues with. It will play the same genre, same 3 or...

Casual Listener

Not sure if this problem is specific to android. But for past 1-2 months, shuffle has been broken. Probably since introduction of smart shuffle. And i am certain that it is regular shuffle im having ...

AlejaR

Moderator

1701 Views

1 replies

1 likes

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Superuser Contribution Songs won't play automatically

PlanPremiumCountryUSA Device(Samsung Galaxy s21)Operating System(Android) When i tap a song it has me click play instead of playing automatically. How do I fix this?

Casual Listener

Plan Premium Country USA   Device (Samsung Galaxy s21) Operating System (Android)   When i tap a song it has me click play instead of playing automatically. How do I fix this? &n...

AlejaR

Moderator

410 Views

3 replies

0 likes

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Superuser Contribution Dowloand

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

Newbie

Não consigo baixar musicas em outros dispositivos, pois fala que já atingi o total de dowloand em outros dispositivos, mas ja excluí tudo nos outros.

OscarDC

Moderator

393 Views

1 replies

0 likes

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