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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118014 Views

27 replies

4 likes

  • 118014 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237516 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237516 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598266 Views

79 replies

3 likes

  • 598266 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490836 Views

581 replies

42 likes

Account
Free
  • 490836 Views
  • 581 replies
  • 42 likes

How to change head unit interface?

I have Spotify installed on the Android head unit inside my car and the interface used to be very car-friendly. But nowadays the interface feels incredibly unsafe to use with the tiny buttons. I also don't see the option to turn on car-mode inside th...

Casual Listener

I have Spotify installed on the Android head unit inside my car and the interface used to be very car-friendly. But nowadays the interface feels incredibly unsafe to use with the tiny buttons. I also...

628 Views

0 replies

1 likes

  • 628 Views
  • 0 replies
  • 1 likes

Superuser Contribution Music is playing on other device when i hit play on phone, when it shows that phone is output device

PlanPremiumCountryCanadaDeviceGalaxy S9, pcOperating SystemLatest update, and windows 10 My Question or IssueMy phone and pc dont usually auto connect, which is okay. But when i pause the music on my pc when im taking a break from gaming, and change ...

Casual Listener

Plan Premium Country Canada Device Galaxy S9, pc Operating System Latest update, and windows 10   My Question or Issue My phone and pc dont usually auto connect, which is okay. But whe...

Rhiphiar

Visitor

20233 Views

12 replies

1 likes

  • 20233 Views
  • 12 replies
  • 1 likes

Superuser Contribution Smart shuffle is not returning to original order after turning it off.

In the past I would start listening to my playlist my pressing the shuffle icon on the top of the playlist, and if a song came on as part of an album that I wanted to hear through, I would turn off shuffle and it would stick to my sort order of "arti...

Casual Listener

In the past I would start listening to my playlist my pressing the shuffle icon on the top of the playlist, and if a song came on as part of an album that I wanted to hear through, I would turn off s...

Dian

Spotify Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Public Playlists are not showing in Public Playlists list

I have manually set a playlist to Public, refreshed my Spotiy session, and the playlist does not show up in my Public Playlists list. Plan: PremiumCountry: United State of AmericaDevice: Macbook Pro and Andriod

Regular

I have manually set a playlist to Public, refreshed my Spotiy session, and the playlist does not show up in my Public Playlists list.    Plan: Premium Country: United State of Ameri...

AdamDamon

Community Legend

6416 Views

3 replies

1 likes

  • 6416 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcast episodes list is always scrolled to the middle

I listen to the Joe Rogan Podcast, when I go to the podcast page to check for new podcasts the list is scrolled to somewhere in the middle. Right now it is stuck at #1911 and the newest is #2008 so I have to scroll 97 positions to see the newest, the...

Regular

I listen to the Joe Rogan Podcast, when I go to the podcast page to check for new podcasts the list is scrolled to somewhere in the middle. Right now it is stuck at #1911 and the newest is #2008...

Lyubka

Moderator

2260 Views

6 replies

0 likes

  • 2260 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy watch 5 flipped ui in hebrew

There is a small ui bug in the hebrew version. Where the media control arrows are flipped and also the scroll bar is in the middle of the screen, probably flipped too.

Regular

There is a small ui bug in the hebrew version. Where the media control arrows are flipped and also the scroll bar is in the middle of the screen, probably flipped too.

EyalHoff

Regular

1201 Views

6 replies

0 likes

  • 1201 Views
  • 6 replies
  • 0 likes

Superuser Contribution "You've discovered a Premium feature" shows on Premium

PlanPremiumCountryUKDevice: Samsung s21 +Operating SystemAndroid 13My Question or IssueAny time i try to tap shuffle on a playlist, i get "You've discovered a Premium feature" pop up while on Premium. I've cleared the cache, the data and then uninsta...

Newbie

  Plan Premium Country UK Device:  Samsung s21 + Operating System Android 13 My Question or Issue Any time i try to tap shuffle on a playlist, i get "You've discovered a Premium f...

Alex

Spotify Legend

2871 Views

1 replies

0 likes

  • 2871 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find the three-dot button

I'm trying to block an artist, using my android app, but that three-dot button, which should be next to the follow button, is missing. (I've just installed the latest app update. it's still missing)

Casual Listener

I'm trying to block an artist, using my android app, but that three-dot button, which should be next to the follow button, is missing. (I've just installed the latest app update. it's still missing)

BellaOr

Casual Listener

5057 Views

4 replies

1 likes

  • 5057 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why does spotify get stuck in a paused state?

I use the Spotify app version 8.8.44.527 on a Google Pixel 6A with Bluetooth in my car, a 2016 Prius. Most often, it works beautifully, but sometimes it just stops. The controls do not indicate that it is paused. Pressing the pause button multiple ti...

Regular

I use the Spotify app version 8.8.44.527 on a Google Pixel 6A with Bluetooth in my car, a 2016 Prius. Most often, it works beautifully, but sometimes it just stops. The controls do not indicate that ...

shochatd

Regular

2558 Views

8 replies

0 likes

  • 2558 Views
  • 8 replies
  • 0 likes

Superuser Contribution Sleep time for all

The timer function was recently removed for alot of users and is something that makes using the app a necessity for alot of people. Some people may be able to use it but disabling it can and does cause issues for alot of people. If leaving the platfo...

Visitor

The timer function was recently removed for alot of users and is something that makes using the app a necessity for alot of people. Some people may be able to use it but disabling it can and does cau...

Eni

Moderator

2041 Views

1 replies

0 likes

  • 2041 Views
  • 1 replies
  • 0 likes

Superuser Contribution First load is slow while using mobile data

PlanPremiumCountryLithuaniaDeviceXiaomi Redmit Note 8 ProOperating SystemMIUI Global 12.0.5 (Android version 10 QP1A. 190711.020) My Question or IssueWhen opening Spotify, the initial load is very slow (home page/search page takes around 30-60 second...

Newbie

Plan Premium Country Lithuania Device Xiaomi Redmit Note 8 Pro Operating System MIUI Global 12.0.5 (Android version 10 QP1A. 190711.020)   My Question or Issue When opening Spotify, th...

Joan

Moderator

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I preview suggested songs before putting them on my playlist?

When I tap "Add to this playlist" I'm not allowed to preview and listen to a clip of any of the suggested songs anymore. It only lets me listen to clips of my liked songs. Is this a premium feature now? I'm on android and I'm a free user.

Casual Listener

When I tap "Add to this playlist" I'm not allowed to preview and listen to a clip of any of the suggested songs anymore. It only lets me listen to clips of my liked songs. Is this a premium feature n...

DeluluCarrot

Casual Listener

1489 Views

4 replies

1 likes

  • 1489 Views
  • 4 replies
  • 1 likes

Superuser Contribution Mobile app doesn't recognize me as a subscribr...laptop is fine

Mobile just changed??? Reinstalled app still doesn't recognize me and no access to my playlists...advises me to make my first playlist

Visitor

Mobile just changed??? Reinstalled app still doesn't recognize me and no access to my playlists...advises me to make my first playlist

Yordan

Moderator

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Exclude from taste profile" option not available

"Exclude from taste profile" option not available when clicking the 3 dots on a playlist using the desktop app as well as Android app.

Visitor

"Exclude from taste profile" option not available when clicking the 3 dots on a playlist using the desktop app as well as Android app.

Susan_GP

Moderator

1495 Views

1 replies

0 likes

  • 1495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like and Dislike are on top of each other

PlanPremiumCountryIsraelDeviceSamsung Galaxy 10+Operating SystemAndroid 12Version8.8.50.466My IssueIn my liked songs playlist, when I use Smart Shuffle, I'm encountering an issue that the Like and Dislike buttons are on top of each other. Like in thi...

Casual Listener

Plan Premium Country Israel Device Samsung Galaxy 10+ Operating System Android 12 Version 8.8.50.466 My Issue In my liked songs playlist, when I use Smart Shuffle, I'm encountering an issu...

Eni

Moderator

766 Views

3 replies

0 likes

  • 766 Views
  • 3 replies
  • 0 likes

App is just plain bad Tech

PlanPremiumCountryColombiaDeviceRedmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plusOperating SystemiOS, Android My Question or IssueThis app... I don't want to be mean or anything, but... It's garbage. You need to redesign it from scratch. I...

Visitor

Plan Premium Country Colombia Device Redmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plus Operating System iOS, Android   My Question or Issue This app... I don't want to be me...

user-removed

Not applicable

1483 Views

2 replies

4 likes

Bug Playlist
bugs
Bugs issues
errors
  • 1483 Views
  • 2 replies
  • 4 likes

Downloaded Songs not being recognized

I just turned on my phone (sony xperia z5) and opened Spotify to find at that all of my downloaded songs were not recognized as downloaded anymore, and the "available offline" tab is unchecked for all of them. The data is still on my SD Card (about 1...

Casual Listener

I just turned on my phone (sony xperia z5) and opened Spotify to find at that all of my downloaded songs were not recognized as downloaded anymore, and the "available offline" tab is unchecked for al...

Professor_Ale

Casual Listener

4766 Views

6 replies

0 likes

  • 4766 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify search not working on s1 android

In the last few days I noticed that when I search the only results that show is Amazon Music, Spotify results don't show up. It works on ios but not on Android. I've removed the Spotify service and re added it with no change. I've uninstalled then re...

Visitor

In the last few days I noticed that when I search the only results that show is Amazon Music, Spotify results don't show up. It works on ios but not on Android. I've removed the Spotify service and r...

Lyubka

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution the lyric doesn't show up

i think it's only premium provided lyric, but when i see my friend acc she can see the lyric even she's not premiun user

Visitor

i think it's only premium provided lyric, but when i see my friend acc she can see the lyric even she's not premiun user

Lyubka

Moderator

523 Views

1 replies

2 likes

  • 523 Views
  • 1 replies
  • 2 likes