Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32896 Views
  • 62 replies
  • 25 likes
  • 32896 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872735 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872735 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25234 Views
  • 3 replies
  • 0 likes
  • 25234 Views
  • 3 replies
  • 0 likes

Superuser Contribution Albums are completely empty

PlanPremiumCountry DeviceAlcatel 3Operating SystemAndroid My Question or Issue: Hey having a really irritating issue the last week. No songs are appearing in any of my albums. Everything else is fine, podcasts, artist pages, liked songs, etc but when...

  • Casual Listener
  •   Plan Premium Country   Device Alcatel 3 Operating System Android    My Question or Issue: Hey having a really irritating issue the last week. No songs are appearing in...
  • Yordan
  • Moderator
  • 469 Views
  • 7 replies
  • 1 likes
  • 469 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Lite Download Quality

Plan - PremiumCountry - United StatesDeviceFiio M9 I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lite a try. However, I can't seem to find any information on whether the lite vers...

  • Regular
  •   Plan - Premium Country - United States Device Fiio M9   I've been having troubles with Spotify on my (underpowered) Fiio M9 music player, so I thought that I'd give Spotify Lit...
  • Alex
  • Spotify Legend
  • 1056 Views
  • 3 replies
  • 1 likes
  • quality
    queue
    Spotify Lite
  • 1056 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to stop auto playing podcast episodes?

Hello, How can i stop auto playing between older to newer podcast episode? Thanks for advance.

  • Composer
  • Hello,   How can i stop auto playing between older to newer podcast episode?   Thanks for advance.
  • OscarDC
  • Moderator
  • 1141 Views
  • 2 replies
  • 0 likes
  • 1141 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay stopped working

Autoplay function suddenly stopped working a couple of days ago. I've tried toggling autoplay on and off, restarting my phone, deleting and reinstalling the app and doing a clean reinstall as suggested but nothing has worked. Any other suggestions to...

  • Casual Listener
  • Autoplay function suddenly stopped working a couple of days ago. I've tried toggling autoplay on and off, restarting my phone, deleting and reinstalling the app and doing a clean reinstall as suggest...
  • Anyone_else
  • Casual Listener
  • 164 Views
  • 2 replies
  • 0 likes
  • 164 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music takeover > Wife will leave me!!

PlanPremiumCountrySwedenDeviceSamsung Galaxy S21 UltraOperating SystemAndroid Oreo, Windows 10) My Question or IssueHELP! I see several threads with the same issue, but none have been answered?!Regardless if I play a song on my Chrome cast, PC, Sonos...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy S21 Ultra Operating System Android Oreo, Windows 10)   My Question or Issue HELP! I see several threads with the same issue, but ...
  • Vasil
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • Music takeover
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Too many ads all the time

PlanFree/PremiumDeviceAndroid 10 I've been using the Android app for more than two years and for the most part ads were fine, however it got really worse recently. Not only I get two ads every 10/15 minutes, sometimes even less, or after two songs, b...

  • Newbie
  • Plan Free/Premium Device Android 10   I've been using the Android app for more than two years and for the most part ads were fine, however it got really worse recently. Not only I get two a...
  • MihailY
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pague por medio de nequi (colombia) y el servicio no funciona; pague premiu

Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun

  • Visitor
  • Obtuve mensajes a mi correo y a mi número de celular que decía que ya he pagado, pero al usar la app sale el plan gratis nada premiun
  • MihailY
  • Moderator
  • 1273 Views
  • 3 replies
  • 0 likes
  • 1273 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bloqueei uma música sem querer

Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algum lugar onde eu possa ver as músicas que ocultei e ...

  • Casual Listener
  • Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algu...
  • marinadanigomes
  • Visitor
  • 5839 Views
  • 5 replies
  • 1 likes
  • 5839 Views
  • 5 replies
  • 1 likes

Superuser Contribution Terrible home screen update

PlanPremiumCountryBrazilDeviceXiaomi Redmi S2 My Question or IssueA few days ago I got this god awful update that messed up my home screen so bad I'm actually considering dropping this app for the first time, and apparently it's not even an actual up...

  • Newbie
  • Plan Premium Country Brazil Device Xiaomi Redmi S2   My Question or Issue A few days ago I got this god awful update that messed up my home screen so bad I'm actually considering droppin...
  • mumi
  • Casual Listener
  • 600 Views
  • 3 replies
  • 1 likes
  • 600 Views
  • 3 replies
  • 1 likes

Superuser Contribution On android auto, Spotify mutes when a notification comes in, and then stays muted

premium/usa/samsung galaxy s22 ultra, android 12every time i get a sms notification on AA the music volume lowers. ok. NBD... but lately, the volume never returns to normal. it stays lowered till i unplug/re-plug phone. it doesnt do this with any of ...

  • Casual Listener
  • premium/usa/samsung galaxy s22 ultra, android 12 every time i get a sms notification on AA the music volume lowers. ok. NBD... but lately, the volume never returns to normal. it stays lowered ti...
  • OscarDC
  • Moderator
  • 1145 Views
  • 1 replies
  • 1 likes
  • 1145 Views
  • 1 replies
  • 1 likes

Superuser Contribution volume rocker on version 8.7.68.568 is suddenly tiny

On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my finger. PlanPremiumCountryusaDevicegalaxy s10+Operatin...

  • Music Fan
  • On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my fin...
  • Alex
  • Spotify Legend
  • 273 Views
  • 3 replies
  • 0 likes
  • Android 12
    finger
    volume
  • 273 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect shows device model instead of device name - how to change?

PlanFree/PremiumCountry DeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBought a new Galaxy S20, renamed it on the phone to "My Galaxy S20" and registered it on Google with exactly this name. However on Spotify Connect (desk...

  • Regular
  • Plan Free/Premium Country   Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue Bought a new Galaxy S20, renamed it on the phone to "My Galaxy S20" and...
  • Lyubka
  • Moderator
  • 693 Views
  • 3 replies
  • 0 likes
  • 693 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android] Spotify randomly showing in notifications on phone

I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021).I typically close Spotify completely when I am not using it to save battery. However, I have noticed recently th...

  • Visitor
  • I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021). I typically close Spotify completely when I am not using ...
  • Alex
  • Spotify Legend
  • 706 Views
  • 2 replies
  • 3 likes
  • Android
  • 706 Views
  • 2 replies
  • 3 likes

Superuser Contribution Shortcuts for Android Phones

So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how to do this?!

  • Visitor
  • So, I somehow created a shortcut on my android phone of a podcast that I listen to frequently. No idea how I did it but I want to do it again and I've tried everything. Can someone please tell me how...
  • Jeremy
  • Spotify Legend
  • 2789 Views
  • 3 replies
  • 0 likes
  • 2789 Views
  • 3 replies
  • 0 likes

Superuser Contribution Buffer when screen turns off

I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then figuring out that it was only when I had my phone o...

  • Casual Listener
  • I have an issue thats been going on for the past few weeks. Whenever I play music and my screen turns black (turning off) the music buffers. I thought maybe it was my earbuds so I got new ones, then ...
  • Eni
  • Moderator
  • 939 Views
  • 10 replies
  • 0 likes
  • 939 Views
  • 10 replies
  • 0 likes