Streaming gets interrupted. Why do have to suffer constant interruptions to my streaming? Every 5 mi

[janaltena]

Plan

Free/Premium

Country

DSweden

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Samsung Galaxy S8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Android 9

My Question or Issue

Streaming gets interrupted.

Why do have to suffer constant interruptions to my streaming? Every 5 minutes or so the is an interruption of 5 - 15 seconds.

Why?

[Joan]

Hi there @janaltena,

Thanks for reaching out. Could you please provide us the following:

• Is this on all devices or only on specific one(s)?
• When did this start happening?
• Does this happen across different networks? If you haven't tested this, please do so.
• A video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.