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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1044 Views
  • 0 replies
  • 4 likes

Voice speed when plaing podcasts

Suddenly all my podcast have been sped up in speed. So the voices are "fast forwarding". This happened over night, and it's super annoying! How can i change it?

  • Visitor
  • Suddenly all my podcast have been sped up in speed. So the voices are "fast forwarding". This happened over night, and it's super annoying! How can i change it?
  • Rohdot
  • Music Fan
  • 851 Views
  • 1 replies
  • 0 likes
  • 851 Views
  • 1 replies
  • 0 likes

Remove downloads from reset device

I reset my android phone and my computer then gave them away and now when I try to download playlists on my new computer, I get a device download limit when the only device I have is a new phone. I've tried logging out of all devices but that doesn't...

  • Visitor
  • I reset my android phone and my computer then gave them away and now when I try to download playlists on my new computer, I get a device download limit when the only device I have is a new phone. I'v...
  • Rohdot
  • Music Fan
  • 377 Views
  • 2 replies
  • 0 likes
  • 377 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dj

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • MihailY
  • Moderator
  • 704 Views
  • 1 replies
  • 0 likes
  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi I don't want to see on my phone what my daughter listen to when she uses

HiI don't want to see on my phone what my daughter listen to when she uses spotify on her device.RegardsMariusz

  • Visitor
  • Hi I don't want to see on my phone what my daughter listen to when she uses spotify on her device. Regards Mariusz
  • MihailY
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

When searching for a specific song in a Playlist...

When I look to play a specific song within a Playlist and I search for it, I try and click the song I want and it does not seem to register that I have searched at all, and plays a different song than I click. It seems to just play the song that woul...

  • Casual Listener
  • When I look to play a specific song within a Playlist and I search for it, I try and click the song I want and it does not seem to register that I have searched at all, and plays a different song tha...
  • Kimmy118
  • Casual Listener
  • 1515 Views
  • 12 replies
  • 10 likes
  • 1515 Views
  • 12 replies
  • 10 likes

Superuser Contribution My Spotify stops after playing the song/podcast for 1 sec

PlanPremiumCountryGermanyDeviceAndroid A20e My Question or IssueMy music always stops when i want to listen to someting (a song/podcast). It has been like this for more than weeks now and It's pretty annoying. I already search on Google, but didn't f...

  • Casual Listener
  • Plan Premium Country Germany Device Android A20e     My Question or Issue My music always stops when i want to listen to someting (a song/podcast). It has been like this for more t...
  • MihailY
  • Moderator
  • 342 Views
  • 4 replies
  • 0 likes
  • 342 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car Mode not in Settings (not Car view, different thing)

In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car.DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS NOT ABOUT CAR VIEW, THIS IS CAR MODE. DIFFERENT THINGS....

  • Regular
  • In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car. DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS ...
  • wq5az41bcwzbind3fs7h
  • Visitor
  • 1588 Views
  • 4 replies
  • 1 likes
  • 1588 Views
  • 4 replies
  • 1 likes

Spotify stops after a few Songs and the App closes

Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.

  • Visitor
  • Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.
  • BabyEcho0_YT
  • Roadie
  • 268 Views
  • 1 replies
  • 1 likes
  • 268 Views
  • 1 replies
  • 1 likes

Solved!! spotify won't download songs

I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist

  • Casual Listener
  • I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist
  • Dimitron38
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Like or Dislike Songs

I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let me dislike songs either. Anyone have answers?

  • Newbie
  • I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let ...
  • Seme-
  • Visitor
  • 9292 Views
  • 15 replies
  • 1 likes
  • 9292 Views
  • 15 replies
  • 1 likes

Superuser Contribution Unable to open Spotify on Android 8. 0.0

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryNew ZealandDeviceHuawei nova 2 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAft...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremium Country New Zealand Device Huawei nova 2 lite Operating Syste...
  • Dian
  • Spotify Legend
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer turns off alone on my phone

I turn on the equalizer and when the next song starts i have to turn it on again

  • Visitor
  • I turn on the equalizer and when the next song starts i have to turn it on again
  • Dian
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution App randomly switching to devices not linked to the account or even in the same location.

PlanPremiumCountryUSA DeviceOnePlus 9 ProOperating SystemAndroid My Question or IssueToday my app started to play music I do not normally listen to and started streaming to a device not linked to my account or is even in this location. I logged out o...

  • Newbie
  • Plan Premium Country USA   Device OnePlus 9 Pro Operating System Android    My Question or Issue Today my app started to play music I do not normally listen to and star...
  • Alex
  • Spotify Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Offline Sync: With Samsung Galaxy S2

I've been trying sync local tracks from my Mac to my Droid but I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network. I currently live on campus at college and I've had the same problems when living back home...

  • Newbie
  • I've been trying sync local tracks from  my Mac to my  Droid but  I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network.    I curr...
  • DanielDaan
  • Newbie
  • 1359 Views
  • 1 replies
  • 0 likes
  • 1359 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now.

If you have the file on your computer you can import it.

  • Visitor
  • If you have the file on your computer you can import it.
  • Amay
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por qué no puedo hacer descargas de canciones?

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer?

  • Visitor
  • Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer? 
  • Eni
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App loads forever on Android 12

PlanPremiumCountryNetherlands / SwitzerlandDeviceSamsung Galaxy S21 5G / SM-G991B/DSOperating SystemAndroid 12 / One UI 4.0 My Question or IssueIn short: Spotify app isn't usable on this device. Since approx. 1 week I'm not able to search or play son...

  • Regular
  • Plan Premium Country Netherlands / Switzerland Device Samsung Galaxy S21 5G / SM-G991B/DS Operating System Android 12 / One UI 4.0   My Question or Issue In short: Spotify app isn't us...
  • PPG15
  • Casual Listener
  • 9932 Views
  • 37 replies
  • 2 likes
  • Android 12
    bug
  • 9932 Views
  • 37 replies
  • 2 likes