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First load is slow while using mobile data

First load is slow while using mobile data

Plan

Premium

Country

Lithuania

Device

Xiaomi Redmit Note 8 Pro

Operating System

MIUI Global 12.0.5 (Android version 10 QP1A. 190711.020)

 

My Question or Issue

When opening Spotify, the initial load is very slow (home page/search page takes around 30-60 seconds to load) while using mobile data instead of Wifi (on Wifi the app loads instantly). The problem seems to be related to the App, since I downloaded an older version of Spotify (8.6.20.1063), and it works fast with both mobile data and Wifi.
Is this problem related to the newer version of the App or my device?

Reply
1 Reply

Hey @drater,

 

Thanks for posting in the Community.

 

To find out if this is related to your device or not, could you try reproducing this on a different mobile device? Also check the mobile data settings on your device to make sure the Spotify app's connection is not throttled.

 

Let us know how it goes.

 

 

JoanModerator
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