Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1474 Views

0 replies

6 likes

  • 1474 Views
  • 0 replies
  • 6 likes

Superuser Contribution My Spotify stops after playing the song/podcast for 1 sec

PlanPremiumCountryGermanyDeviceAndroid A20e My Question or IssueMy music always stops when i want to listen to someting (a song/podcast). It has been like this for more than weeks now and It's pretty annoying. I already search on Google, but didn't f...

Casual Listener

Plan Premium Country Germany Device Android A20e     My Question or Issue My music always stops when i want to listen to someting (a song/podcast). It has been like this for more t...

MihailY

Moderator

345 Views

4 replies

0 likes

  • 345 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car Mode not in Settings (not Car view, different thing)

In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car.DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS NOT ABOUT CAR VIEW, THIS IS CAR MODE. DIFFERENT THINGS....

Regular

In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car. DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS ...

wq5az41bcwzbind3fs7h

Visitor

1647 Views

4 replies

1 likes

  • 1647 Views
  • 4 replies
  • 1 likes

Spotify stops after a few Songs and the App closes

Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.

Visitor

Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.

BabyEcho0_YT

Roadie

272 Views

1 replies

1 likes

  • 272 Views
  • 1 replies
  • 1 likes

Solved!! spotify won't download songs

I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist

Casual Listener

I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist

Dimitron38

Casual Listener

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Like or Dislike Songs

I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let me dislike songs either. Anyone have answers?

Newbie

I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let ...

Seme-

Visitor

9356 Views

15 replies

1 likes

  • 9356 Views
  • 15 replies
  • 1 likes

Superuser Contribution Unable to open Spotify on Android 8. 0.0

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryNew ZealandDeviceHuawei nova 2 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAft...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremium Country New Zealand Device Huawei nova 2 lite Operating Syste...

Dian

Spotify Legend

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer turns off alone on my phone

I turn on the equalizer and when the next song starts i have to turn it on again

Visitor

I turn on the equalizer and when the next song starts i have to turn it on again

Dian

Spotify Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution App randomly switching to devices not linked to the account or even in the same location.

PlanPremiumCountryUSA DeviceOnePlus 9 ProOperating SystemAndroid My Question or IssueToday my app started to play music I do not normally listen to and started streaming to a device not linked to my account or is even in this location. I logged out o...

Newbie

Plan Premium Country USA   Device OnePlus 9 Pro Operating System Android    My Question or Issue Today my app started to play music I do not normally listen to and star...

Alex

Spotify Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Offline Sync: With Samsung Galaxy S2

I've been trying sync local tracks from my Mac to my Droid but I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network. I currently live on campus at college and I've had the same problems when living back home...

Newbie

I've been trying sync local tracks from  my Mac to my  Droid but  I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network.    I curr...

DanielDaan

Newbie

1366 Views

1 replies

0 likes

  • 1366 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now.

If you have the file on your computer you can import it.

Visitor

If you have the file on your computer you can import it.

Amay

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por qué no puedo hacer descargas de canciones?

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer?

Visitor

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer? 

Eni

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App loads forever on Android 12

PlanPremiumCountryNetherlands / SwitzerlandDeviceSamsung Galaxy S21 5G / SM-G991B/DSOperating SystemAndroid 12 / One UI 4.0 My Question or IssueIn short: Spotify app isn't usable on this device. Since approx. 1 week I'm not able to search or play son...

Regular

Plan Premium Country Netherlands / Switzerland Device Samsung Galaxy S21 5G / SM-G991B/DS Operating System Android 12 / One UI 4.0   My Question or Issue In short: Spotify app isn't us...

PPG15

Casual Listener

10066 Views

37 replies

2 likes

Android 12
bug
  • 10066 Views
  • 37 replies
  • 2 likes

Superuser Contribution Podcasts aren't accessible

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

Visitor

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

Eni

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!! How to stop the app from launching on start up?

Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch it, no other apps do this, I looked in setting but...

Regular

Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch...

Avicario

Casual Listener

8636 Views

17 replies

0 likes

  • 8636 Views
  • 17 replies
  • 0 likes

Superuser Contribution clearing cache on Spotify Lite stops playback on Desktop (Linux)

using Spotify Lite v. 1.9.0.31695 on a Sony Xperia X running Android 8. newly installed. Connect doesn't seem to work reliably on Lite, so the Android app and desktop client are not talking to each other. the desktop client doesn't reliably detect my...

Roadie

using Spotify Lite v. 1.9.0.31695 on a Sony Xperia X running Android 8. newly installed.   Connect doesn't seem to work reliably on Lite, so the Android app and desktop client are not talking ...

Lyubka

Moderator

546 Views

3 replies

0 likes

  • 546 Views
  • 3 replies
  • 0 likes

Why is spotify playing music when the app isnt running, on another device

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone.This is very anoying, because I dont want to listen to spotify at all some ti...

Visitor

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone. This is very anoying, ...

Amay

Spotify Star

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not interested option is missing in android app

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001But the option is missing for me on Android. I checked for updates but I'm already up to date.

Visitor

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001 But the option is missing for me on Android. I checke...

Vasil

Moderator

452 Views

1 replies

2 likes

  • 452 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local files greyed out on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy J7 My Question or IssueI added some local files to my desktop playlist that are matching up to songs included in Spotify's catalog. The band is German though, so not all of their songs are playable for me in ...

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy J7   My Question or Issue I added some local files to my desktop playlist that are matching up to songs included in Spotify's catal...

eramaeni

Casual Listener

14706 Views

15 replies

0 likes

Local files for Spotify Mobile
  • 14706 Views
  • 15 replies
  • 0 likes