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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 839234 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839234 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13592 Views
  • 1 replies
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  • 13592 Views
  • 1 replies
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Superuser Contribution Queue button doesn't work on Android app for Album/Song Radio. Works on Desktop(windows) app though.

PlanPremiumCountryIndiaDeviceGalaxy S6-SM-G920IOperating SystemAndroid 7 My Question or Issue:The queue button doesn't work on the Android app when a Song/Album Radio is playing, but does work on the desktop app, which is super weird and shouldn't be...

  • Visitor
  •   Plan Premium Country India Device Galaxy S6-SM-G920I Operating System Android 7   My Question or Issue: The queue button doesn't work on the Android app when a Song/Album Radio...
  • Alex
  • Moderator
  • 275 Views
  • 1 replies
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  • 275 Views
  • 1 replies
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Superuser Contribution [Android] Unable to Skip News Podcasts on Daily Drive

PlanPremiumCountryU.S.DeviceSAMSUNG Galaxy 10Operating System My Question or IssueWhen listening to daily drive while running with earbuds, I can't skip podcasts in daily drive. There needs to be a USER option like other podcast interfaces where we c...

  • Visitor
  • Plan Premium Country U.S. Device SAMSUNG Galaxy 10 Operating System     My Question or Issue When listening to daily drive while running with earbuds, I can't skip podcasts in dai...
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  • Not applicable
  • 260 Views
  • 2 replies
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  • 260 Views
  • 2 replies
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Superuser Contribution Offline Problem with a Playlist / Song

PlanPremiumGermany DeviceSamsung S10Operating SystemAndroid 10.0 My Question or IssueIf you play tracks from a playlist in offline mode and stop playing, the track where you stopped the music is no longer where you stopped the music and closed Spotif...

  • Casual Listener
  • Plan Premium Germany   Device Samsung S10 Operating System Android 10.0   My Question or Issue If you play tracks from a playlist in offline mode and stop playing, the track where...
  • Alex
  • Moderator
  • 272 Views
  • 5 replies
  • 0 likes
  • 272 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dissabling Video Podcasts

PlanPremiumCountryUnited StatesDeviceGalaxy S10Operating SystemAndroid Oreo My Question or IssueHi, I have been having issues with the Spotify app chewing through my battery when I listen to video podcasts. I would like a way to disable video podcast...

  • Newbie
  • Plan Premium Country United States Device Galaxy S10 Operating System Android Oreo   My Question or Issue Hi, I have been having issues with the Spotify app chewing through my bat...
  • Peter
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
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Superuser Contribution Mobile app problem

PlanFrial-Trial 3 MonthsCountryRussiaDeviceBlackview A7Operating SystemAndroid 7.0My Question or IssueAfter I "Deleted data" of the application everything broke, I wanted to delete the downloaded content, and did not find any button for this, because...

  • Casual Listener
  •   Plan Frial-Trial 3 Months Country Russia Device Blackview A7 Operating System Android 7.0 My Question or Issue After I "Deleted data" of the application everything broke, I wanted to...
  • Jeremy
  • Moderator
  • 210 Views
  • 3 replies
  • 0 likes
  • 210 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Playlists

Plan - PremiumCountry - DenmarkMy Question or IssueI have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look at the playlist.Ex. All Out 70s includes "Suzi Quatro Stumblin'...

  • Casual Listener
  • Plan - Premium Country - Denmark My Question or Issue I have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look a...
  • Katerina
  • Spotify Legend
  • 367 Views
  • 5 replies
  • 1 likes
  • Playlist Spotify
  • 367 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Fluctuating sound with android auto

PlanPremiumCountryAustraliaDeviceOppo r15proOperating SystemAndroid + android auto My Issue,When I connect to auto android and I play any tracks, the sound fluctuates.I have tried resetting my phone, android auto but the problem persists.I have tried...

  • Casual Listener
  • Plan Premium Country Australia Device Oppo r15pro Operating System Android + android auto   My Issue, When I connect to auto android and I play any tracks, the sound fluctuates. I hav...
  • Alex
  • Moderator
  • 1802 Views
  • 4 replies
  • 0 likes
  • aa
    auto
    fluctuate
    sound problems
  • 1802 Views
  • 4 replies
  • 0 likes

No Lock Screen Widget On Android 10 (Solved)

Plan PremiumCountry UKDevice Pixel 4Operating System Android 10 My Question or IssueI recently switched phones to the Pixel 4, and I seemed to have lost a feature in the move over; I used to be able to control playback from the lock screen, but now t...

In App.png Notifications Screen.png Lock Screen.png Lock Screen Setting.png
  • Newbie
  • Plan Premium Country UK Device Pixel 4 Operating System Android 10    My Question or Issue I recently switched phones to the Pixel 4, and I seemed to have lost a featur...
  • akhellPurr
  • Visitor
  • 19150 Views
  • 1 replies
  • 4 likes
  • Android
    lock screen
    Lock Screen Issues
    Widget
  • 19150 Views
  • 1 replies
  • 4 likes

Superuser Contribution Wrapped

PlanFreeCountryUSADeviceSamsung Galaxy A20s My Question or IssueHello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped story nor my top 2020 songs playlist on my most used account, but when I log...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy A20s   My Question or Issue Hello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped stor...
  • Alex
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Spotify Android app (skipping songs)

PlanPremiumCountryUkraineDevice(Realme X3 SuperZoom)Operating SystemAndroid 10Version8.5.85.894 My Question or IssueHello. I have faced with one problem recently so i'll tell about it. Everything was normal two days ago but when i tried to skip my so...

  • Casual Listener
  • Plan Premium Country Ukraine Device (Realme X3 SuperZoom) Operating System Android 10 Version 8.5.85.894   My Question or Issue Hello. I have faced with one problem recently so i'll ...
  • Ver
  • Spotify Legend
  • 511 Views
  • 3 replies
  • 0 likes
  • 511 Views
  • 3 replies
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Superuser Contribution Issues related to podcasts in play queue

PlanPremiumCountryDenmarkDeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueI have two issues related to podcasts and the play queue.1) When adding a podcast episode to the play queue, ca. 50% of the time, the episode is not added to ...

  • Casual Listener
  • Plan Premium Country Denmark Device Google Pixel 3 Operating System Android 11   My Question or Issue I have two issues related to podcasts and the play queue. 1) When adding a podcas...
  • Jeremy
  • Moderator
  • 356 Views
  • 4 replies
  • 2 likes
  • 356 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Android]Albums and artists won't open.

PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...

  • Casual Listener
  • Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0)   My Question or Issue From the very beginning of using Spotify on Android, albums an...
  • Alex
  • Moderator
  • 1097 Views
  • 18 replies
  • 1 likes
  • 1097 Views
  • 18 replies
  • 1 likes

Superuser Contribution Still Can't See My Spotify Wrapped Banner

PlanFreeCountryTurkeyDeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueYesterday my Spotify wrapped banner wasn't showing. In the issue it says solved but banner still not showing and i don't see any update in play store.

  • Casual Listener
  • Plan Free Country Turkey Device Samsung Galaxy J6+ Operating System Android Pie   My Question or Issue Yesterday my Spotify wrapped banner wasn't showing. In the issue it says solved b...
  • Kanyi
  • Casual Listener
  • 766 Views
  • 2 replies
  • 1 likes
  • 766 Views
  • 2 replies
  • 1 likes

Superuser Contribution 2020 Wrapped Story still not showing up

PlanPremiumCountryFrance DeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueDespite Spotify saying it fixed the issue, I'm still unable to see my 2020 Wrapped Story. I can see the top artists of 2020 in my country etc but ...

  • Casual Listener
  •   Plan Premium Country France  Device Samsung Galaxy A5 (2017) Operating System Android Oreo   My Question or Issue Despite Spotify saying it fixed the issue, I'm still unab...
  • Jeremy
  • Moderator
  • 1742 Views
  • 5 replies
  • 2 likes
  • 1742 Views
  • 5 replies
  • 2 likes

Superuser Contribution Notification interruptions Samsung Note 8

DeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo frustrated with this. COME ON SPOTIFY GET IT TOGETHER! How to disable notification interruptions while listening to Spotify? There should be an easy way to disable notifications fro...

  • Visitor
  •     Device Samsung Note 8 Operating System Android 9   My Question or Issue So frustrated with this. COME ON SPOTIFY GET IT TOGETHER!   How to disable notification inter...
  • 2292nico
  • Visitor
  • 755 Views
  • 2 replies
  • 1 likes
  • 755 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music not playing on the phone

When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs... but then at some point they stop playing. If I change the song from the same artist it starts playing and then ag...

  • Casual Listener
  • When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs...  but then at some point they stop playing. If I change th...
  • Xenia
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • Android
    Music
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android playlist download stuck on 0% and can't play songs

PlanPremiumCountryItalyDeviceSony SmartphoneOperating SystemAndroid Oreo My Question or IssueHi, this morning i tried listening to my playlist which i had downloaded on my phone as I am a Premium client. It started downloading again for some reason a...

  • Newbie
  • Plan Premium Country Italy Device Sony Smartphone Operating System Android Oreo   My Question or Issue Hi, this morning i tried listening to my playlist which i had downloaded on ...
  • Xenia
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Wrapped story still is not showing up

PlanPremiumCountryFinlandDeviceNokia 7.2Operating SystemAndroidMy Question or IssueWhen I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs there, but the story won't show up. Someone already asked this earlier an...

  • Visitor
  • Plan Premium Country Finland Device Nokia 7.2 Operating System Android My Question or Issue When I go to open my spotify wrapped 2020, I can see the playlists and my most listened songs ther...
  • Elena
  • Moderator
  • 694 Views
  • 1 replies
  • 0 likes
  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2020 Wrapped Story Is Not Showing Up

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueSo as of late I've watch 2020 wrapped roll out gradually across all my friends. However, I have yet to get a 2020 wrapped story.I got spotify back in late ...

  • Casual Listener
  • Plan Free Country United States Device Samsung Galaxy S10 Operating System Android My Question or Issue So as of late I've watch 2020 wrapped roll out gradually across all my friends. Howeve...
  • Elena
  • Moderator
  • 4776 Views
  • 3 replies
  • 2 likes
  • 4776 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Song changes alone

My issueI'm listening one song from a playlist and in the middle of the song it changes to another one from another playlistPlanPremiumCountryPortugalDeviceSamsung Galaxy A7 2018Operating SystemAndroid 9

  • Casual Listener
  • My issue I'm listening one song from a playlist and in the middle of the song it changes to another one from another playlist Plan Premium Country Portugal Device Samsung Galaxy A7 2018 Ope...
  • Mihail
  • Spotify Legend
  • 619 Views
  • 6 replies
  • 0 likes
  • 619 Views
  • 6 replies
  • 0 likes

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