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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFreeCountrySwedenDeviceAsus Zenfone Pro m2Operating SystemAndroid Oreo My Question or IssueHeyI have been having alot of problems with songs won´t start playing after one finishes, and now i can´t even start a song on my phone. I have disabled th...
PlanPremiumCountryCyprusDevice( Galaxy a20e)Operating System( Android ) updated My Question or IssueMy car radio has spotify control and it tries to connect to my android but after the latest update 8.6.8.1094 only shows connecting and stays that way...
PlanPremium Device: FiiO X7 mark IIOperating System: Android 5.1. My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my extensive playlists 3 times now only to loose them a few days later....Why? r...
PlanFreeCountryUSADeviceAndroidOperating systemAndroid 8 My question or issueGood morning/afternoon/night, so today I was thinking about singing using spotify as I can match notes, I open my Spotify and play my song but notice I cant scroll down to s...
For weeks now casting from spotify (google pixel 5) won't work if casting video. Other apps like youtube are fine. It just sits there loading forever and nothing happens. If I cast just the audio then it's fine.
PlanPremiumCountryUK Device(Oneplus 6T)Operating System(Oxygen OS android 10)My Question or IssueAfter connecting any of my Bluetooth headphones to my phone the play pause, skip and volume buttons are very unreliable often not working at all. After I...
PlanPremiumCountryBrazilDeviceSamsung J4+Operating SystemAndroid My Question or IssueUnfortunetely, Spotify is the only bad volume app. YouTube Music, Deezer, every other are fine and loud or audible. Spotify is too bad.
PlanFreeCountryRussiaDeviceXiaomi Poco F1Operating SystemAndroid 10, MIUI 12.0.3 (latest available) I'm a member less than a year. It's always been bugging me the constantly changing notification which song is playing now. I don't really care if it's...
PlanPremiumCountry DeviceGALAXY S10Operating SystemANDROID 11 My Question or IssueI have done a removal restart and reinstall of the software - still get the error. Turned off batter optimization - still get the error. App has not worked correctly fo...
I have the Beta version of Spotify. Iam using Spotify on a S20+ Android device.everytime i go to the home page A pop up comes for the announcment The last thing you heard. On the right top site of home screen there is a button for the last songs i pl...
PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemMIUI Global 12.0.7 My Question or IssueWhen I run the Spotify App, everything freezes on Home screen (I've uploaded the SS),I can not press anything, cannot go to any sub menu or anything....
PlanPremiumCountryThailand DeviceSamsung Galaxy 21 UltraOperating SystemAndroid 11 My Question or IssueI ever had lyrics sharing button and ever shared on my ig 4-5 times but once I updated the application, it's gone. Please help to fix this. Thank y...
PlanPremiumCountryArgentinaDeviceSamsung Galaxy A21Operating SystemAndroid 10 My Question or IssueHi! I can´t see the lyrics of songs that I do see the lyrics on the desktop app.I've tried reinstalling the app but it didn't work.
Hi,I like to add songs or albums to new playlists from my Android device. I like that the newly created playlists have the same name as the song or the album. But since a few weeks ago, I've had to name the new playlist to create. If I click on the I...
PlanFreeCountry India DeviceRedmi Note 4 Operating SystemMIUI version: 11.0.2Android: 7.0 My Question or IssueI have an issue with Spotify playlist search bar. When I search for an artist's discography through regular search, I can see all the songs ...
I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutively without stopping playback. This occurs on both d...
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I´ve reported a song that is glitched in the app two months ago but no one has communi...
PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Auto I'd love to select an artist by alphabetical search, then see a list of albums by that artist..... able to select and then play the album (better yet, even select a song from sa...
If own an android phone. I used to be able to choose my SD card as the location for the downloaded songs. For some reason I don't have that option anymore. I updated the app and even reinstalled it but I still can't choose. Does anyone have an idea h...
PlanPremiumCountryNetherlandsDeviceWindows 10 pc, Huawei p40 , Oppo Reno 5Operating SystemAndroid , Windows 10 My Question or IssueSince two weeks when i am listening to my 3 connected Onkyo NCP 302 in a group with Spotify connect the next songs keep...