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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5281 Views

0 replies

6 likes

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Superuser Contribution notification language is different than on phone/app

when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser and my mobile phone. The notification language show...

Visitor

when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser ...

Dian

Spotify Legend

988 Views

1 replies

0 likes

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Superuser Contribution Please make it possible to remove widget on Android 11

Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about this, please do something about it.

Visitor

Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about thi...

Eni

Moderator

817 Views

4 replies

1 likes

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Solved!!Superuser Contribution Can't disable shuffle play in Daily Mix

PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueGo to "Liked songs" section, click "shuffle & play", now go to any "Daily Mix" and play it - songs will play in random order and you can't disable it unle...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue Go to "Liked songs" section, click "shuffle & play", now go to any "Daily ...

j-MIND

Casual Listener

6457 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Solved!! Daily Mix always plays in shuffle mode

PlanPremiumCountryUSADeviceSamsung Note 10Operating SystemAndroid 9 (Pie)Spotify version: 8.5.32.889 My Question or IssueLately, my Daily Mixes will only seem to play in shuffle mode. That is, they do not play in the order seen on the Daily Mix list....

Music Fan

Plan Premium Country USA Device Samsung Note 10 Operating System Android 9 (Pie) Spotify version: 8.5.32.889   My Question or Issue Lately, my Daily Mixes will only seem to  play...

j-MIND

Casual Listener

8392 Views

4 replies

0 likes

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  • 4 replies
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remeber last played song of playlist

PlanPremium Operating SystemAndroid Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch listening to an other playlist B and then switch back to playlist A, I would like to con...

Visitor

Plan Premium   Operating System Android Oreo   Hi, when I am playing songs of  a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch list...

squidgewinkle

Gig Goer

2238 Views

2 replies

10 likes

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  • 2 replies
  • 10 likes

App just won't open

PlanPremiumCountryIrelandDeviceTCL 20 Pro 5G / Nothing 1 My Question or IssueWhen I open the app, it asks me to log in. I enter the correct login details and I just get the green swirl for a few minutes and get the "something went wrong" message. Thi...

Visitor

Plan Premium Country Ireland Device TCL 20 Pro 5G / Nothing 1   My Question or Issue When I open the app, it asks me to log in. I enter the correct login details and I just get the green...

Taylith

Community Legend

396 Views

1 replies

1 likes

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  • 1 likes

Superuser Contribution Music coming out of the wrong output on Bluetooth

PlanPremiumCountryUKDeviceGoogle Pixel 7 ProOperating SystemAndroid 13 My Question or IssueSo I've noticed if I have Bluetooth headphones connected and get in my car, the car Bluetooth takes over, as expected. However, if I get out of the car, the ph...

Music Fan

Plan Premium Country UK Device Google Pixel 7 Pro Operating System Android 13   My Question or Issue So I've noticed if I have Bluetooth headphones connected and get in my car, the car...

rishnet

Visitor

3261 Views

4 replies

0 likes

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Superuser Contribution Tracks stopping

Hello,I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I listen to. What is the reason for this and how can I...

Newbie

Hello, I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I...

Alex

Spotify Legend

272 Views

1 replies

0 likes

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unsolicited Spotify launch in the car

There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap of the problem: I get in my car, turn on the radio...

Casual Listener

There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap...

259 Views

0 replies

0 likes

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Superuser Contribution Crashes, with the new tiles. When the phone is off or is leaves the app

I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm on a Motorola one 5g UW

Newbie

I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm...

Dian

Spotify Legend

286 Views

1 replies

0 likes

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Superuser Contribution Deine Folgen

Hallo.In meiner Bibliothek wird im Podcast Ordner "Deine Folgen" angezeigt das sich neun Folgen darin befinden. Der Ordner ist aber leer.Wo liegt denn hier der Fehler?Es wäre ja schön wenn der Ordner leer ist, dass es auch so angezeigt wird.LG Stefan

Visitor

Hallo. In meiner Bibliothek wird im Podcast Ordner "Deine Folgen" angezeigt das sich neun Folgen darin befinden. Der Ordner ist aber leer. Wo liegt denn hier der Fehler? Es wäre ja schön wenn der ...

Dian

Spotify Legend

617 Views

1 replies

0 likes

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Superuser Contribution How to sort songs in the andoid app?

Surely the only option can't be swiping them up and down on the list? On the desktop you can sort them by e.x. added date? This used to be a feature. My playlists have hundreds of song, nobody has the time to sort all the songs one by one.

Visitor

Surely the only option can't be swiping them up and down on the list? On the desktop you can sort them by e.x. added date? This used to be a feature. My playlists have hundreds of song, nobody has th...

Alex

Spotify Legend

263 Views

1 replies

0 likes

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Audio quality settings make no difference

PlanPremiumCountry DeviceXiaomi Operating SystemAndroid 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the quality is the same.

Casual Listener

Plan Premium Country   Device Xiaomi  Operating System Android 13   My Question or Issue   Audio quality settings make no difference. If I select low or very high, the ...

Prague

Community Legend

1508 Views

1 replies

1 likes

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Solved!!Superuser Contribution Android Auto plays current song and then starts back at the beginning of the list

Plan: PremiumCountry: USDevice: Samsung Galasy S22Operating System: Android v13 My Question or IssueI play all my playlists via the sorted order as the shuffle play stinks. When I get into my car lately it will play the current song set up on my last...

Roadie

Plan: Premium Country: US Device: Samsung Galasy S22 Operating System: Android v13   My Question or Issue I play all my playlists via the sorted order as the shuffle play stinks.&nbs...

bdawg923

Gig Goer

7704 Views

19 replies

5 likes

Andoird Auto
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Superuser Contribution Can't scroll Liked Songs filters

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20Operating SystemAndroid 12 My Question or IssueWhen I go to my Liked Songs playlist I cannot scroll the filters to see the other filters in the list. I can pick a filter, but only the ones that are visi...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy S20 Operating System Android 12   My Question or Issue When I go to my Liked Songs playlist I cannot scroll the filters to see the oth...

Kennethjk3

Newbie

3327 Views

20 replies

3 likes

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Superuser Contribution ‘No Internet Connection’ and app homepage not loading since March 22nd

Hey all. Since March 22nd, the Spotify app on my mobile device (Oppo A54) has not been working correctly. When I open the app the homepage doesn’t load, all I see is the banner ‘No Internet Connection Available.’ All the works is the Library tab.To t...

Newbie

Hey all. Since March 22nd, the Spotify app on my mobile device (Oppo A54) has not been working correctly. When I open the app the homepage doesn’t load, all I see is the banner ‘No Internet Connectio...

Eni

Moderator

407 Views

1 replies

0 likes

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Superuser Contribution Diable Spotify Connect pop-ups

PlanPremiumCountryUSDeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueCan you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups? I've been a Spotify user for 8 years, I don't need a pop-up every 3 or 4 so...

Gig Goer

Plan Premium Country US Device Moto G Stylus 5G Operating System Android 12   My Question or Issue Can you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups?...

tunaman_jim

Gig Goer

361 Views

2 replies

1 likes

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  • 2 replies
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Superuser Contribution Can't update app from Hornor device

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...

Newbie

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play a...

matibhota

Newbie

725 Views

4 replies

0 likes

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Solved!!Superuser Contribution Default share for Twitter

PlanPremium familyCountryEnglandDevice(Samsung Galaxy S10)Operating System(Unknown) My Question or IssueHello, I accidentally selected Twitter Fleet, instead of Twitter Tweet as my default Twitter sharing option. I would be very grateful on advice in...

Casual Listener

  Plan Premium family Country England Device (Samsung Galaxy S10) Operating System (Unknown)   My Question or Issue Hello, I accidentally selected Twitter Fleet, instead of Twitt...

Primeeey

Regular

1443 Views

5 replies

0 likes

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Cancel Spotify, Join Tidal

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy Z FoldOperating SystemAndroid Oreo My Question or IssueSpotify has made their app useless, and intrusive while taking our money and ignoring our feedback. It has been WEEKS with HUNDREDS ...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy Z Fold Operating System Android Oreo   My Question or Issue Spotify has made their app useless, and intrusive w...

368 Views

0 replies

5 likes

  • 368 Views
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  • 5 likes