Spotify does not detect speakers with AudioCast

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Spotify does not detect speakers with AudioCast

Nirbarak
Casual Listener

Hi,

I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device.

I've reinstalled AudioCast, reset to factory settings,  removed cached memory. I followed the same steps with Spotify.

Also, I've reset my router and succesfully connected with a friend's mobile phone. 

 

I'll be most grateful for any suggestions on how to proceed (because, frankly, this is driving me nuts!).

 

Plan

Premium

 

Device

Huwawei Honor 8

 

Operating System

Android 7.0

 

10 Replies

Re: Spotify does not detect speakers with AudioCast

kapik1
Regular

Hi,

 

I have the same issue. Do you happen to found the solution?

 

Best regards,

Kacper

Re: Spotify does not detect speakers with AudioCast

Me-Basketball
Visitor

I have the same issue. The last 2 month I am not able to find my audiocast m5 in spotify. I've tried different phones en different spotify accounts but whatever I do nothing works. The app IEAST or audiocast recognises that there is a streamer nearby but when I open spotify there is no speaker found. 

 

A little help please. 

 

Re: Spotify does not detect speakers with AudioCast

kapik1
Regular

I dont think that we will get any help as it looks like there is not that many users of Audiocast M5.

I am wondering where there any firware update to Audiocast recently? If there were no firmawre updates, it must be related to spotify updates.. There is a thread on the "ongoing issues" with some problems with connectivity to Chromecast...

regards,

Kacper

Re: Spotify does not detect speakers with AudioCast

Nirbarak
Casual Listener

Thank you, 

Yes, I saw that thread in ongoing issues and didn't find the solution there. Also, I updated both spotify and Audiocast so I don't think that there was an update I missed...

Do you know how to get the attention of Spotify staff?

 

Thanks,

Nir

Re: Spotify does not detect speakers with AudioCast

Nirbarak
Casual Listener

Exactly my problem. Do you know how to get the attention of Spotify staff?

Re: Spotify does not detect speakers with AudioCast

afreshvegetable
Visitor

I'm having the same issue!!  I tweeted Audiocast's mfr, but have yet to hear anything back.

Re: Spotify does not detect speakers with AudioCast

kapik1
Regular

I have email audiocast as well but did not get any response... Not sure how to get anyones attention. I am wondering if this Audiocast is working for anyone? The device is still being solved.

I e-mail the seller but they told me that they forward my question to vendor..

Re: Spotify does not detect speakers with AudioCast

fishermanG
Visitor

Same here! It was working fine three days ago until today. Regret not getting chromecast audio. ><

Re: Spotify does not detect speakers with AudioCast

kapik1
Regular

Is anyone aware of any solution?

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