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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376770 Views

541 replies

34 likes

Account
Free
  • 376770 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7609 Views

0 replies

7 likes

  • 7609 Views
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  • 7 likes

Superuser Contribution Sleep timer gone

the ability to turn on sleep timer when listening to music on a device like Alexa is gone. it makes so sense that it isn't available anymore

Casual Listener

the ability to turn on sleep timer when listening to music on a device like Alexa is gone. it makes so sense that it isn't available anymore

Dian

Spotify Legend

1927 Views

1 replies

1 likes

  • 1927 Views
  • 1 replies
  • 1 likes

Superuser Contribution Isn't compatible with Google Pixel 3a XL

The app isn't compatible with my phone anymore in Play Store and works only with manual installation. But Google Pixel 3a XL has Android 12.1 and was launched in 2019. What's the problem with this?

Visitor

The app isn't compatible with my phone anymore in Play Store and works only with manual installation. But Google Pixel 3a XL has Android 12.1 and was launched in 2019. What's the problem with this?

Lyubka

Moderator

1528 Views

1 replies

0 likes

  • 1528 Views
  • 1 replies
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Superuser Contribution Spotify playing on it's own how to stop it on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app is not available for my device OnePlus 10 Pro in Google Play

I don't know why is this happening, because I have brand new device, and there's no reason for Spotify doesn't work. Especially, when hints in my phone recommend to install it.I thought that the reason was the fact that my Google Play account and pay...

Casual Listener

I don't know why is this happening, because I have brand new device, and there's no reason for Spotify doesn't work. Especially, when hints in my phone recommend to install it. I thought that the re...

Tigermovs

Casual Listener

2250 Views

2 replies

0 likes

  • 2250 Views
  • 2 replies
  • 0 likes

Cancel recurring payments

Need to cancel payment

Visitor

Need to cancel payment

Amay

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

フリープランで利用しています。モバイルで聞いていますが、突然、シャッフルモードになりました。シャッフルを止めたいのですが、切りかわってくれません。

プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。どうしたら、シャッフルモードを元にもどせますか?

Visitor

プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。 どうしたら、シャッフルモードを元にもどせますか?

Prague

Community Legend

2632 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Música offline

Últimamente he tenido problemas al intentar reproducir la música que tengo descargada sin conexión.He estado aproximadamente 1 mes con este mismo problema he intentado de todo pero no me ha funcionado.Alguien por favor ayudeme

Newbie

Últimamente he tenido problemas al intentar reproducir la música que tengo descargada sin conexión. He estado aproximadamente 1 mes con este mismo problema he intentado de todo pero no me ha funcion...

Eni

Moderator

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution Background bug found 22.march 2023

Hey yo, during my listening my background of the app got stuck as if it was my playlist that I was previewing before going back in menus.step-by-step of my actions:1. while listening to a song using new shuffle function in song view.2. pressed add to...

Casual Listener

Hey yo, during my listening my background of the app got stuck as if it was my playlist that I was previewing before going back in menus. step-by-step of my actions: 1. while listening to a song ...

Niqutin

Casual Listener

729 Views

5 replies

0 likes

  • 729 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why can't i resume my last played song after exiting the app?

I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely

Visitor

I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely

Yordan

Moderator

556 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Mala actualización

Se me cierra la aplicación y se escucha muy mal el audio  

Visitor

Se me cierra la aplicación y se escucha muy mal el audio   

Lyubka

Moderator

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashing on android

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Newbie

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Eni

Moderator

288 Views

1 replies

1 likes

  • 288 Views
  • 1 replies
  • 1 likes

Superuser Contribution Does spotify give long time users special priviledge?

My QuestionI've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular song to play. When he plays an album, spotify will shuf...

Casual Listener

My Question I've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular so...

BenjiGreenwood

Casual Listener

295 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre menu won't let me swipe left anymore

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. The list of genres originally were 'swipable' as in I c...

Newbie

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top.&nbsp...

Itsaspy

Visitor

2925 Views

13 replies

3 likes

  • 2925 Views
  • 13 replies
  • 3 likes

Superuser Contribution Xiaomi Redmi 5 : auto reboot smartphone when Spotify if lauched

Plan : PremiumCountry : France DeviceXiaomi Redmi 5Operating SystemAndroid 8.1.0 My Question or IssueEvery time I start the Spotify app, the smartphone reboots. There are some 300Mo of free storage on the phone. Not to many apps installed. There is a...

Visitor

Plan : Premium Country : France   Device Xiaomi Redmi 5 Operating System Android 8.1.0   My Question or Issue Every time I start the Spotify app, the smartphone reboots. ...

Alex

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
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Superuser Contribution Equalizer randomly stops working requiring device restart

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...

ColinMoore

Regular

2050 Views

5 replies

4 likes

eq
Equalizer
  • 2050 Views
  • 5 replies
  • 4 likes

Superuser Contribution How do I tell Spotify to NOT shuffle by default when playing albums?

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push the shuffle mode sign below?

Regular

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push...

OscarDC

Moderator

1417 Views

18 replies

0 likes

  • 1417 Views
  • 18 replies
  • 0 likes

Superuser Contribution dj crashing

i press dj and it crashes my app cant listen to one song help plspls

Newbie

i press dj and it crashes my app cant listen to one song help plspls 👍

OscarDC

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes