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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847237 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847237 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16207 Views
  • 3 replies
  • 0 likes
  • 16207 Views
  • 3 replies
  • 0 likes

Solved!! Android app for Togo

Dear all,I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family. Yet, I can't download the app, as I'm always redirec...

  • Casual Listener
  • Dear all, I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family....
  • MattSuda
  • Spotify Star
  • 761 Views
  • 4 replies
  • 0 likes
  • 761 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung tab s5e - the shuffle button does not start playing any music.

PlanFree/PremiumCountryCanadaDeviceSamsung Tab S5eOperating SystemAndroid My Question or IssueWhen I press the shuffle button nothing happens. On my S10 when I press the shuffle button it will start playing a random song but not on my Samsung tablet....

  • Casual Listener
  • Plan Free/Premium Country Canada Device Samsung Tab S5e Operating System Android   My Question or Issue When I press the shuffle button nothing happens. On my S10 when I press the shuf...
  • Mihail
  • Spotify Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • shuffle
  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Country restrictions!

Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?

  • Newbie
  • Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?
  • MattSuda
  • Spotify Star
  • 305 Views
  • 2 replies
  • 2 likes
  • 305 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Downloading happening with cellular even with "download using cellular" switched off

PlanPremiumCountryHong KongDeviceOneplus 5Operating SystemAndroid 9, OxygenOS 9.0.8 My Question or IssueI have 'download with cellular' switched off, I walk outside, load Spotify, and it starts downloading all new playlists using cellular. Very signi...

  • Casual Listener
  • Plan Premium Country Hong Kong Device Oneplus 5 Operating System Android 9, OxygenOS 9.0.8   My Question or Issue I have 'download with cellular' switched off, I walk outside, load Spo...
  • udance4ever
  • Music Fan
  • 1564 Views
  • 4 replies
  • 2 likes
  • 1564 Views
  • 4 replies
  • 2 likes

Solved!! When playing songs from search, Spotify no longer plays the whole list

I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, Spotify would play some other song from the search ...

  • Casual Listener
  • I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, ...
  • tarheel121
  • Newbie
  • 20268 Views
  • 5 replies
  • 0 likes
  • Search Tab
  • 20268 Views
  • 5 replies
  • 0 likes

Superuser Contribution Pair Spotify with Galaxy Watch 3

PlanPremium Family CountryUSADeviceSamsung Galaxy Watch 3 My Question or Issue I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on the watch. When I go to the app, it says "Log in to stream music (Premium feature)". I click on the s...

  • Visitor
  • Plan Premium Family  Country USA Device Samsung Galaxy Watch 3       My Question or Issue   I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on t...
  • Eni
  • Moderator
  • 4733 Views
  • 4 replies
  • 3 likes
  • Galaxy Watch 3
  • 4733 Views
  • 4 replies
  • 3 likes

Superuser Contribution Lyrics not showing up in phone/mobile

PlanPremium (Seems to not have any kind of correlation with having all features).CountryColombia (Yes, the feaure is available in my country).DeviceXiaomi Redmi Note 9S (Two of my friends have the same phone).Operating SystemAndroid 10Spotify Version...

  • Casual Listener
  •   Plan Premium (Seems to not have any kind of correlation with having all features). Country Colombia (Yes, the feaure is available in my country). Device Xiaomi Redmi Note 9S (Two of my f...
  • Novy
  • Moderator
  • 498 Views
  • 1 replies
  • 2 likes
  • lyrics
    Mobile
  • 498 Views
  • 1 replies
  • 2 likes

No Spotify equalizer on Android.. why ?? 😡

why doesn't spotify offer its own equalizer on Android ?? I don’t understand...Because the equalizer that spotify offers on ios is vert great

  • Casual Listener
  • why doesn't spotify offer its own equalizer on Android ?? I don’t understand... Because the equalizer that spotify offers on ios is vert great
  • Andromeda98
  • Casual Listener
  • 296 Views
  • 2 replies
  • 1 likes
  • 296 Views
  • 2 replies
  • 1 likes

Solved!! cant see lyrics

PlanFreeCountryBangladeshDevice nameSamsung Galaxy j7Operating SystemAndroid 6.0 Marshmallow My Question or IssueHello I'm using spotify on my adroid device but I can't find the lyrics feature on it. My spotify is up to date and I'm willing to buy pr...

  • Casual Listener
  •   Plan Free Country Bangladesh Device name Samsung Galaxy j7 Operating System Android 6.0 Marshmallow  My Question or Issue Hello I'm using spotify on my adroid device but I can't...
  • MattSuda
  • Spotify Star
  • 1840 Views
  • 6 replies
  • 1 likes
  • 1840 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify Android App doesn't work and it always crashes.

Plan Premium CountryUKDeviceXiaomi Redmi 8Operating System Android QKQ1 My Question or Issue Since last night my Android App doesn't work properly and it takes ages to load every single page. Every time I tried to open it, it took few minutes to show...

  • Newbie
  •   Plan   Premium   Country UK Device Xiaomi Redmi 8 Operating System   Android QKQ1   My Question or Issue   Since last night my Android App doesn't work ...
  • Ver
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Spotify with VPN not working

I've been using Spotify with a VPN for about an year now, planning to buy it when it gets released in my country, but today it just stopped working, cannot login anymore, my friend in US tried logging he couldn't as well

  • Casual Listener
  • I've been using Spotify with a VPN for about an year now, planning to buy it when it gets released in my country, but today it just stopped working, cannot login anymore, my friend in US tried loggin...
  • MattSuda
  • Spotify Star
  • 16124 Views
  • 9 replies
  • 7 likes
  • 16124 Views
  • 9 replies
  • 7 likes

Samsung galaxy s5 can't find Spotify

Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?

  • Casual Listener
  • Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?
  • MattSuda
  • Spotify Star
  • 582 Views
  • 3 replies
  • 1 likes
  • 582 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lyrics problem

PlanPremium dúoCountry Chile DeviceHuawei p30 liteOperating SystemAndroid My Question or IssueHace un tiempo, cambié de Spotify free a un plan premium para universitarios. Luego de cambiarlo a un plan Spotify dúo, las letras de las canciones dejaron ...

  • Casual Listener
  • Plan Premium dúo Country Chile   Device Huawei p30 lite Operating System Android   My Question or Issue Hace un tiempo, cambié de Spotify free a un plan premium para universitar...
  • Mihail
  • Spotify Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after Lockscreen

PlanPremiumCountryGermanyDeviceHuawai VTR-L09Operating SystemEMUI 9.1.0.275 (Android 9) My Question or IssueSince the last update on 09.02.2021 Spotfiy stops 10 sec after the Lockscreen is actived. Before there were no issues. Huawai had no Update in...

  • Regular
  •   Plan Premium Country Germany Device Huawai VTR-L09 Operating System EMUI 9.1.0.275 (Android 9)   My Question or Issue Since the last update on 09.02.2021 Spotfiy stops 10 sec a...
  • Ivan
  • Spotify Legend
  • 707 Views
  • 19 replies
  • 1 likes
  • 707 Views
  • 19 replies
  • 1 likes

Wifi connection fail

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroid v10 My Question or IssueMy Spotify app won't "connect" with WiFi, only mobile data. I've tried different WiFi providers but it doesn't matter.I've tried all the regular "soluti...

  • Newbie
  • Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android v10   My Question or Issue My Spotify app won't "connect" with WiFi, only mobile data. I've tried diff...
  • AyuTheHuman
  • Composer
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

Add to queue like IOS?

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue is there any way to change the add to queue option to the way it is on IOS version of the app? if not is there any plans to change it any time soon?

  • Casual Listener
  • Plan Premium Country  UK Device Samsung Galaxy 9   My Question or Issue  is there any way to change the add to queue option to the way it is on IOS version of the app?   ...
  • Ibral
  • Casual Listener
  • 6659 Views
  • 4 replies
  • 12 likes
  • 6659 Views
  • 4 replies
  • 12 likes

Solved!!Superuser Contribution Any changes I make to a playlist while offline just get changed back when I connect back online

I'm using premium Spotify in North Macedonia.When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing and deleting online as well. This has happened multipl...

  • Newbie
  • I'm using premium Spotify in North Macedonia. When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing a...
  • Novy
  • Moderator
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Solved!! Issue: filter doesn't work

PlanPremiumCountryRussiaDeviceOnePlus 6TOperating SystemAndroid 10.3.8App Version8.6.2.774 My Question or IssueI can't press the Filters button in Android app.

  • Casual Listener
  •   Plan Premium Country Russia Device OnePlus 6T Operating System Android 10.3.8 App Version 8.6.2.774   My Question or Issue I can't press the Filters button in Android app.
  • vitalikd
  • Casual Listener
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

App download abroad

Hi there,I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy the music here. Last week my phone died, and I bought a n...

  • Newbie
  • Hi there, I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy th...
  • MattSuda
  • Spotify Star
  • 906 Views
  • 2 replies
  • 0 likes
  • 906 Views
  • 2 replies
  • 0 likes