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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854736 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854736 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20462 Views
  • 3 replies
  • 0 likes
  • 20462 Views
  • 3 replies
  • 0 likes

Superuser Contribution I want you to update the UI of the Android App

PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...

Screenshot_20210512-110835.png images (90).jpeg
  • Regular
  • Plan Premium Country Japan   Device XPERIA 1II Operating System Android 11   My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....
  • flox44
  • Regular
  • 926 Views
  • 2 replies
  • 2 likes
  • 926 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution June 2021 update broke skip 15s for Bluetooth headphones

Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice same issue was raised in June 2019 as a weird coin...

  • Casual Listener
  • Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice...
  • 7xc3-s9or_tlj
  • Regular
  • 3696 Views
  • 45 replies
  • 13 likes
  • 3696 Views
  • 45 replies
  • 13 likes

Superuser Contribution Spotify Stuck on Android

PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...

  • Casual Listener
  • Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra   My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...
  • Eni
  • Moderator
  • 1385 Views
  • 3 replies
  • 1 likes
  • 1385 Views
  • 3 replies
  • 1 likes

Removing Songs from Local Music List

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that when they are removed from the playlist, they are perm...

  • Casual Listener
  • On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that whe...
  • StevenTillson02
  • Regular
  • 2443 Views
  • 2 replies
  • 1 likes
  • 2443 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify has stopped playing in Android Auto

Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through car headset audio (Bluetooth) so not a speaker issue. It was ...

  • Newbie
  •   Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through c...
  • Julian
  • Moderator
  • 652 Views
  • 1 replies
  • 1 likes
  • 652 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play audio files on NAS from Android app?

PlanPremiumCountryCanada DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueHey all, how do I play audio files that are stored on my NAS (connected to my home network) from the Android app? I googled a bit but haven't figure...

  • Casual Listener
  • Plan Premium Country Canada  Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue Hey all, how do I play audio files that are stored on my NAS (con...
  • Ver
  • Spotify Legend
  • 754 Views
  • 5 replies
  • 0 likes
  • 754 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cannot control Spotify from external devices anymore

PlanPremiumCountryRomaniaDeviceGoogle Pixel 5Operating SystemAndroid 11 My Question or IssueI cannot control Spotify from external devices anymore since update to Android 11. I cannot skip songs from the car controls anymore (BMW x1 F48, ID6 ) and ne...

  • Casual Listener
  •   Plan Premium Country Romania Device Google Pixel 5 Operating System Android 11   My Question or Issue I cannot control Spotify from external devices anymore since update to And...
  • Jeremy
  • Spotify
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error with spotify connection

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...

  • Regular
  • Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...
  • Eni
  • Moderator
  • 304 Views
  • 3 replies
  • 2 likes
  • 304 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files won't download on my OnePlus 3T

PlanPremiumCountryUAEDeviceOnePlus 3TOperating SystemAndroid 9 My Question or Issue1. I turned on local files from pc.2. Added them to a new playlist.3. Tried to download that playlist on my phone4. The files on my phone remain unavailable and show t...

  • Visitor
  •   Plan Premium Country UAE Device OnePlus 3T Operating System Android 9   My Question or Issue 1. I turned on local files from pc. 2. Added them to a new playlist. 3. Tried to ...
  • Eni
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Die Drei Fragezeichen Workaround

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. WORKAROUND: gebt in die Suche: "Die drei Fragezeichen" ein und anst...

  • Visitor
  • Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen.    W...
  • okazaky
  • Visitor
  • 4956 Views
  • 1 replies
  • 4 likes
  • Die drei Fragezeichen
  • 4956 Views
  • 1 replies
  • 4 likes

Superuser Contribution Can not connect to Sonos speaker

PlanPremiumCountrySouth koreaDeviceSamsung Galaxy 10Operating SystemAndroid 11My Question or IssueAlways fail to connect to Sonos speaker even though Sonos are searched in the Spotify latest app version

  • Visitor
  •   Plan Premium Country South korea Device Samsung Galaxy 10 Operating System Android 11 My Question or Issue Always fail to connect to Sonos speaker even though Sonos are searched in t...
  • Eni
  • Moderator
  • 253 Views
  • 1 replies
  • 1 likes
  • SONOS
  • 253 Views
  • 1 replies
  • 1 likes

Superuser Contribution My 1st spotify account doesn't have the lyrics feature, but my other spotify accounts has it.

PlanPremiumCountryPhilippinesDevice(Samsung A6)Operating System(Android Oreo) My Question or IssueHi, The lyrics feature didn't appear on my original account but after hearing that the lyrics feature is back, i wanted it too but it doesn't appear. I ...

  • Casual Listener
  • Plan Premium Country Philippines Device (Samsung A6) Operating System (Android Oreo)   My Question or Issue Hi,   The lyrics feature didn't appear on my original account bu...
  • Ver
  • Spotify Legend
  • 1485 Views
  • 7 replies
  • 7 likes
  • complaint
  • 1485 Views
  • 7 replies
  • 7 likes

Superuser Contribution Unable to trigger playback frol Android app and use as remote control for my Echo Dot

My Question or IssueMy Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not able to start/resume playback on the Echo Dot directly f...

  • Casual Listener
  • My Question or Issue My Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not abl...
  • Novy
  • Moderator
  • 339 Views
  • 5 replies
  • 0 likes
  • Alexa
    Android 10
    Echo Dot
  • 339 Views
  • 5 replies
  • 0 likes

Superuser Contribution Changes not visible on mobile devices

PlanFreeCountryNetherlandsDeviceSamsung A32, Samsung Tab A 10.1Operating SystemAndroid 10 My Question or IssueFor some reason everything is shown correctly on the desktop, but not on my mobile phone and tablet. There are four playlists (none of them ...

  • Newbie
  • Plan Free Country Netherlands Device Samsung A32, Samsung Tab A 10.1 Operating System Android 10   My Question or Issue For some reason everything is shown correctly on the desktop, bu...
  • Elena
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 237 Views
  • 1 replies
  • 0 likes

Random and strange songs/bands/albums in Top Recomendations

Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands disco/hip-hop or eletronic music. There are no suggestions that actually make any sense, recommended stuff is completely not something I listen to...

  • Newbie
  • Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands  disco/hip-hop or eletronic music.  There are no suggestions  that actually&nbsp...
  • Heflash
  • Casual Listener
  • 342 Views
  • 2 replies
  • 2 likes
  • 342 Views
  • 2 replies
  • 2 likes

Superuser Contribution Un-hiding songs

PlanFreeCountryUKDeviceHauawi P20Operating SystemAndroid My Question or IssueI am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, pressed "show unplayable songs" gone to the song into the playlist and then c...

  • Visitor
  • Plan Free Country UK Device Hauawi P20 Operating System Android   My Question or Issue I am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, p...
  • CarlosE
  • Moderator
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play video podcasts if i have VPN turned on

PlanPremiumCountryHungaryDeviceOnePlus NordOperating SystemAndroid 11, Windows 10 My Question or IssueEverything else works fine with VPN on, but if I want to play a podcast that has a video, it says "We're not able to play this video in your current...

  • Visitor
  • Plan Premium Country Hungary Device OnePlus Nord Operating System Android 11, Windows 10   My Question or Issue Everything else works fine with VPN on, but if I want to play a podcast ...
  • Novy
  • Moderator
  • 567 Views
  • 4 replies
  • 0 likes
  • VPN Issues
  • 567 Views
  • 4 replies
  • 0 likes

Superuser Contribution July 2020 - Android App very slow to load search results, and album info - unusable

Premium familyOnePlus 5T, Android 9Australia For the past week or so, the Android app has been very slow - unusable. It takes forever to search and forever to show details of an album (album art, song list). I have cleared cache from within the app, ...

  • Newbie
  • Premium family OnePlus 5T, Android 9 Australia   For the past week or so, the Android app has been very slow - unusable. It takes forever to search and forever to show details of an album (a...
  • inderpreets90
  • Casual Listener
  • 5962 Views
  • 16 replies
  • 8 likes
  • Android
    App
    slow
  • 5962 Views
  • 16 replies
  • 8 likes

Superuser Contribution 5.1 Sound on FireTV 4k

Running Spotify Premium on the FireTV Stick 4k Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound.Is there a way to change it? Netflix or different apps on the FireTV all play on 5.1 surround. So must be an "issue" with...

  • Newbie
  •   Running Spotify Premium on the FireTV Stick 4k   Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound. Is there a way to change it? Netflix or different a...
  • ozofriendly
  • Newbie
  • 1656 Views
  • 3 replies
  • 7 likes
  • 1656 Views
  • 3 replies
  • 7 likes