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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6840 Views

0 replies

7 likes

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Superuser Contribution Why won't app recognize my speaker as a device?

My Bluetooth speaker has always worked just fine but now Spotify won't recognize it as a connectable device even though it shows up connected to my phones bluetooth

Visitor

My Bluetooth speaker has always worked just fine but now Spotify won't recognize it as a connectable device even though it shows up connected to my phones bluetooth

Dian

Spotify Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
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Superuser Contribution Why won't my podcasts load and play?

Even if I have good signal or wifi my podcasts won't play or download. The app has been updated, I uninstalled and reinstalled it, and restarted my phone. Music plays just fine. But podcasts won't. System wide issue or just me?

Visitor

Even if I have good signal or wifi my podcasts won't play or download. The app has been updated, I uninstalled and reinstalled it, and restarted my phone. Music plays just fine. But podcasts won't. S...

Yordan

Moderator

1171 Views

6 replies

1 likes

  • 1171 Views
  • 6 replies
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Superuser Contribution Spotify stops music when receiving a WhatsApp message

PlanPremiumCountryGermanyDeviceXiami Mi 10T Pro 5GOperating SystemAndroid 10My Question or IssueSpotify will stop the song permanently whenever I receive a WhatsApp message. All WhatsApp notifications are off both in the app and on the phone system. ...

Casual Listener

Plan Premium Country Germany Device Xiami Mi 10T Pro 5G Operating System Android 10 My Question or Issue Spotify will stop the song permanently whenever I receive a WhatsApp message. All W...

Lyubka

Moderator

10888 Views

3 replies

0 likes

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Superuser Contribution Playback stops at the same time, 8:27.

At 8:27, playback stops. Car Thing says "Paused", phone says "Paused", and my auto display says "Paused". Jumping to the next episode, it will play, but stops again exactly at 8:27.Edit:Tested further at home on fast wifi.Same result. Playback halts ...

Casual Listener

At 8:27, playback stops. Car Thing says "Paused", phone says "Paused", and my auto display says "Paused". Jumping to the next episode, it will play, but stops again exactly at 8:27. Edit: Tested fu...

Dian

Spotify Legend

224 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Play button won't work

Songs won't skip or play however will play podcast however not my personal playlist

Visitor

Songs won't skip or play however will play podcast however not my personal playlist

OscarDC

Moderator

253 Views

1 replies

0 likes

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  • 1 replies
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Playlist Error

Hello, while random was playing the playlist somehow; when I delete a song from the playlist, it actually deletes that song; but there was a situation where it played again as if it was on a random list.PlanPremiumCountryTurkey DeviceXiami Redmi 9cOp...

Casual Listener

Hello, while random was playing the playlist somehow; when I delete a song from the playlist, it actually deletes that song; but there was a situation where it played again as if it was on a random l...

Amay

Spotify Star

306 Views

1 replies

0 likes

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Superuser Contribution Favourite songs don't play in shuffle order.

When i press shuffle button in favourite songs playlist got message about premium. But i already in premium account.

Newbie

When i press shuffle button in favourite songs playlist got message about premium. But i already in premium account.

OscarDC

Moderator

203 Views

1 replies

0 likes

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Superuser Contribution Operator

I can't pay it says wrong country

Visitor

I can't pay it says wrong country

Alex

Spotify Legend

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
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Superuser Contribution It appears suddenly a song interrupting what I am playing. Pls help

Hello, on one account that I own I have some issues. I play a song and then after 10 seconds is suddenly interrupted by a song that I never listened. Reinstall and restart were already Please help

Visitor

Hello, on one account that I own I have some issues. I play a song and then after 10 seconds is suddenly interrupted by a song that I never listened. Reinstall and restart were already Please help

OscarDC

Moderator

180 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Controls for Pause/Next song gone from Notification bar

Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go. Recently (about a week ago) the controls to pause or skip to the next song have been gone from my notification bar, both when my phone is locked and whe...

Newbie

Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go.       Recently (about a week ago) the controls to pause or skip to the next song h...

faulknn

Casual Listener

9838 Views

24 replies

8 likes

Android
notification bar
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Solved!!Superuser Contribution daily playlists stuck on shuffle after closing and reopening the app

When selecting my daily or weekly playlists I am able to select any song on the list. However, when closing the app and reopening it, all of the playlists are now stuck on shuffle. I am not a premium member of Spotify. I've seen this issue many times...

Casual Listener

When selecting my daily or weekly playlists I am able to select any song on the list. However, when closing the app and reopening it, all of the playlists are now stuck on shuffle. I am not a premium...

warhead13

Casual Listener

509 Views

2 replies

0 likes

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Superuser Contribution Spotify crashed

For the last 3~5 days, spotify has been crashed, usually after playing 1 track. As you can see in the screenshot, the playlist is playing, but nothing is playing (I will clarify: after I went back to the application) 

Newbie

For the last 3~5 days, spotify has been crashed, usually after playing 1 track. As you can see in the screenshot, the playlist is playing, but nothing is playing (I will clarify: after I went back to...

AlejaR

Moderator

423 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Volume changes in the middle of the songs in app

Using app on different android devices the volume changes automatically. Some times even a few times during the same song

Newbie

Using app on different android devices the volume changes automatically. Some times even a few times during the same song

AlejaR

Moderator

314 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution no me deja iniciar sesión desde mi movil y ya restablecí mi contraseña

Aparece que mi contraseña y correo no coinciden, sin embargo inicié sesión desde mi computadora y ahí no hubo problema, quiere decir que los datos sí coinciden, ya desinstalé la app en mi móvil y sigue apareciendo error.

Visitor

Aparece que mi contraseña y correo no coinciden, sin embargo inicié sesión desde mi computadora y ahí no hubo problema, quiere decir que los datos sí coinciden, ya desinstalé la app en mi móvil y sig...

AlejaR

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't open my account in app

Opens in web page says check connection when try open in app

Visitor

Opens in web page says check connection when try open in app

AlejaR

Moderator

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes