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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851185 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851185 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17205 Views
  • 3 replies
  • 0 likes
  • 17205 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song muted after Skipping manually on my Bluetooth-Connected Car

Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play again. The Song time-stence runs just perfectly alon...

  • Regular
  • Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play a...
  • Novy
  • Moderator
  • 923 Views
  • 12 replies
  • 0 likes
  • Android
    bluetooth
    Car
    mute
    skip
  • 923 Views
  • 12 replies
  • 0 likes

Superuser Contribution Discographies no longer categorized

Recently when I click on an artist/group discography in Spotify it is not longer categorized (albums, singles, complications) but all items are shown in one bunch. The categories are still shown, but no items are under each category. What has happene...

  • Casual Listener
  • Recently when I click on an artist/group discography in Spotify it is not longer categorized (albums, singles, complications) but all items are shown in one bunch.    The categories are s...
  • dan_lind321
  • Casual Listener
  • 562 Views
  • 8 replies
  • 5 likes
  • 562 Views
  • 8 replies
  • 5 likes

Superuser Contribution Bass Boost from Equalizer keeps resetting to zero

PlanFree/PremiumCountry NetherlandsDevice(Nokia 7 plus)Operating System(Android Pie.) My Question or IssueBass boost keep resetting to zero, problem started after updating to Android pie. Anyone else got this problem?

  • Casual Listener
  • Plan Free/Premium Country  Netherlands Device (Nokia 7 plus) Operating System (Android Pie.)   My Question or Issue Bass boost keep resetting to zero, problem started after updati...
  • Rickytallguy
  • Visitor
  • 10428 Views
  • 34 replies
  • 13 likes
  • Android 9.0
    Nokia 7 plus
  • 10428 Views
  • 34 replies
  • 13 likes

Superuser Contribution Car Mode not showing timecode anymore

PlanPremiumCountrySpainDeviceXiaomi Note 8Operating SystemAndroid 10 I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, only when the song starts or if I touch the screen. Why did it disappear with...

  • Casual Listener
  • Plan Premium Country Spain Device Xiaomi Note 8 Operating System Android 10   I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, onl...
  • Novy
  • Moderator
  • 450 Views
  • 3 replies
  • 0 likes
  • Android
    car mode sucks
    Mobile
  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution My downloaded music is going missing.

I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my phone is restarted, my offline Playlists are gone. Th...

  • Newbie
  • I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my ph...
  • Novy
  • Moderator
  • 428 Views
  • 2 replies
  • 1 likes
  • Download Playlists
    Downloaded music disappears
    downloaded playlist
    Downloaded playlists deleting disappearing
  • 428 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Library suddenly empty, download does not work

PlanPremiumCountryUK/GermanyDeviceLG G6Operating SystemAndroid 9 My Question or IssueLibrary on my phone was suddenly empty. The desktop version is fine.When I click on my account I see the playlists I created but when I press on 'download' nothing h...

  • Newbie
  • Plan Premium Country UK/Germany Device LG G6 Operating System Android 9   My Question or Issue Library on my phone was suddenly empty. The desktop version is fine. When I click on my ...
  • Jeremy
  • Spotify
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not recognizing my SD card

PlanPremiumCountryUSADevice(Samsung Galaxy J7 Sky Pro)Operating System(Android) My Question or IssueBefore a bunch of updates were made, the application was linked to my external SD where I would store my downloaded songs. Now, it doesn't even give m...

  • Casual Listener
  • Plan Premium Country USA Device (Samsung Galaxy J7 Sky Pro) Operating System (Android)   My Question or Issue Before a bunch of updates were made, the application was linked to my exte...
  • Mihail
  • Spotify Legend
  • 696 Views
  • 5 replies
  • 0 likes
  • 696 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unchanging reccomendations at top of home screen

PlanPremiumCountryCanadaDevicePixel 3aOperating SystemAndroid 11 My Question or IssueFor the last couple months, the same two items have appeared at the top of my home screen, even though I haven't listened to them since at least 2 months ago. These ...

  • Regular
  • Plan Premium Country Canada Device Pixel 3a Operating System Android 11   My Question or Issue For the last couple months, the same two items have appeared at the top of my home screen...
  • Alex
  • Moderator
  • 332 Views
  • 5 replies
  • 0 likes
  • 332 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cannot play some songs

PlanPremium CountryAustralia Operating SystemAndroid My Question or IssueSome songs are the normal white and you can click on them, add to playlist, etc.Some songs are light grey and cannot be played. They can still be 'liked' but not added to a play...

  • Casual Listener
  • Plan Premium   Country Australia   Operating System Android   My Question or Issue Some songs are the normal white and you can click on them, add to playlist, etc. Some song...
  • CarlosE
  • Moderator
  • 266 Views
  • 3 replies
  • 0 likes
  • 266 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Instant crash after startup

PlanPremiumCountryGermanyDevice(Samsung Galaxy S5 NeoOperating SystemAndroid 6.0.1 My Question or IssueSpotify will load the home screen and crash instantly afterwards. I'm seeing similar complaints due to the recent update. Is this a known issue? Wh...

  • Casual Listener
  • Plan Premium Country Germany Device (Samsung Galaxy S5 Neo Operating System Android 6.0.1   My Question or Issue Spotify will load the home screen and crash instantly afterwards. I'm s...
  • Eni
  • Moderator
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Superuser Contribution Crazy data usage suddenly

PlanPremiumCountryCZDeviceGalaxy Note10Operating SystemAndroid My Question or IssueSpotify ate 2GB of data very quickly, without me using it any more than usual. My normal monthly data usage is 500-600mb per month. Yet suddenly it ate almost 2gigs in...

xgi-pgtlr_oro_2-1623518108391.png xgi-pgtlr_oro_3-1623518146943.png xgi-pgtlr_oro_4-1623518169734.png
  • Regular
  • Plan Premium Country CZ Device Galaxy Note10 Operating System Android   My Question or Issue Spotify ate 2GB of data very quickly, without me using it any more than usual. My normal mo...
  • Alex
  • Moderator
  • 532 Views
  • 5 replies
  • 0 likes
  • 532 Views
  • 5 replies
  • 0 likes

Superuser Contribution App repeatedly deleting downloaded music

Third time in as many months. Yes I have done a clean reinstall, twice. Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand. No I do not use automated maintenance software. Probably just gonna buy a be...

  • Gig Goer
  • Third time in as many months.  Yes I have done a clean reinstall, twice.  Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand.  No I do...
  • Ivan
  • Spotify Legend
  • 239 Views
  • 3 replies
  • 0 likes
  • 239 Views
  • 3 replies
  • 0 likes

Solved!! Home UI redesign

PlanPremiumCountrySpainDeviceRedmi Note 5Operating SystemAndroid 11 My Question or IssueMy home has changed and now it is a REALLY LONG list of cards that are completely irrelevant to me. There is no track of my daily mixes, weekly or release radar a...

  • Newbie
  • Plan Premium Country Spain Device Redmi Note 5 Operating System Android 11   My Question or Issue My home has changed and now it is a REALLY LONG list of cards that are completely irre...
  • Billy-J
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth buttons stopped working

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid version 10 My Question or IssueI have a bluetooth headset with buttons on them to control my music (play/pause/skip etc). A short while ago they stopped working. I couldn't skip ...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android version 10   My Question or Issue I have a bluetooth headset with buttons on them to control my music (pl...
  • Eni
  • Moderator
  • 754 Views
  • 3 replies
  • 0 likes
  • 754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify App Saying Artist Playlist are Empty

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueThe Spotify App keeps saying every playlist is empty (see attached). Therfore the app is basically useless since I can't play any songs from it. Furthermo...

  • Casual Listener
  • Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue The Spotify App keeps saying every playlist is empty (see attached). Therfore ...
  • Eni
  • Moderator
  • 277 Views
  • 3 replies
  • 0 likes
  • 277 Views
  • 3 replies
  • 0 likes

No aparece el "guion bajo"

Hola. Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. ¿Dónde los puedo encontrar? Gracias por vuestra ayuda. Un saludo

  • Newbie
  • Hola.   Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. &nbs...
  • 250 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 250 Views
  • 0 replies
  • 0 likes

Superuser Contribution Queue uneditable when using "Spotify Connect", works when using "Chromecast"

PlanPremiumCountryGermanyDeviceSamsung Note 10 +Operating SystemAndroid 11 My Question or IssueI have a sound bar with a built-in "Spotify Connect" and a built-in "Chromeast". It's a Logitech SJ9, but I don't think that matters. However, when connect...

  • Roadie
  • Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue I have a sound bar with a built-in "Spotify Connect" and a built-in "Chromeast"...
  • tigaaa
  • Roadie
  • 542 Views
  • 7 replies
  • 1 likes
  • 542 Views
  • 7 replies
  • 1 likes

Superuser Contribution Everything now is in singles.

Just like the title, everything now is in singles. And why is it? What should i do?

  • Visitor
  • Just like the title, everything now is in singles. And why is it? What should i do?
  • Jeremy
  • Spotify
  • 277 Views
  • 5 replies
  • 1 likes
  • 277 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded Playlists in folders disappear

PlanPremiumCountryAustriaDeviceSamsung Galaxy A70Operating SystemAndroid 11 (Samsungs One UI 3.1)Spotify Version8.6.30.889 My Question or IssueI have a bunch of playlists that I made in my library. I also sort them in folders.Now for example: I have ...

  • Regular
  • Plan Premium Country Austria Device Samsung Galaxy A70 Operating System Android 11 (Samsungs One UI 3.1) Spotify Version 8.6.30.889   My Question or Issue I have a bunch of playlists...
  • Jeremy
  • Spotify
  • 1435 Views
  • 13 replies
  • 11 likes
  • 1435 Views
  • 13 replies
  • 11 likes

Superuser Contribution Audio stuttering when screen is off android 10 xiaomi

I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stuttering. This doesn't happen when it's playing in the ...

  • Visitor
  • I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stutte...
  • Novy
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes