Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Expec

Visitor

408618 Views

553 replies

37 likes

Account
Free
  • 408618 Views
  • 553 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8891 Views

0 replies

7 likes

  • 8891 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify Connect lags in the last 8 seconds of EVERY song, when casting to soundbar

I'm using Spotify Connect with my JBL 5.1 sound bar.After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song smoothly, and then in the last 8-10 seconds of the song...

Regular

I'm using Spotify Connect with my JBL 5.1 sound bar. After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song sm...

Alex

Spotify Legend

1949 Views

7 replies

0 likes

  • 1949 Views
  • 7 replies
  • 0 likes

Solved!! Spotify does not play search results with Google assistant voice search

Hi community,my problem is the following:I'm using the Google assistant voice search (for ex. in android auto) to play a song from spotify (free version). Spotify then opens and plays the correct artist but chooses another song. For example:I search ...

Casual Listener

Hi community, my problem is the following: I'm using the Google assistant voice search (for ex. in android auto) to play a song from spotify (free version). Spotify then opens and plays the cor...

r_87gn-c0nidj

Newbie

1678 Views

2 replies

0 likes

  • 1678 Views
  • 2 replies
  • 0 likes

Solved!! Spotify on android will not play anything

Today, I have not been able to play anything from the Spotify app. I have tried force stopping, clearing cache, redownloading, and logging out and in, and I cannot get anything to play.

Music Fan

Today, I have not been able to play anything from the Spotify app. I have tried force stopping, clearing cache, redownloading, and logging out and in, and I cannot get anything to play.

cihenneberger29

Music Fan

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Spotify does not detect speakers with AudioCast

Hi,I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device.I've reinstalled AudioCast, reset to factory settings, removed cached memory. I followed the same steps with Spotify....

Casual Listener

Hi, I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device. I've reinstalled AudioCast, reset to factory settings,  r...

_kreplik

Visitor

7908 Views

18 replies

2 likes

  • 7908 Views
  • 18 replies
  • 2 likes

Bluetooth to Tesla

I run Spotify on my Samsung S8 phone (Android). A year ago I got a Tesla and I started using Bluetooth connection to send tunes to the car's sound system. At first this worked the way I wanted. When I got into the car, Spotify started playing. When I...

Casual Listener

I run Spotify on my Samsung S8 phone (Android).  A year ago I got a Tesla and I started using Bluetooth connection to send tunes to the car's sound system.   At first this worked the way ...

garyinFCCO

Casual Listener

1670 Views

1 replies

0 likes

  • 1670 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app says it's offline when using data.

PlanPremiumCountryCzechiaDeviceHonor 10Operating SystemAndroid 10 It says it's offline, I can't play any songs. I've had this issue for a couple months.I have tried all the solutions suggested to people having the same problem. That includes: Clean r...

Regular

Plan Premium Country Czechia Device Honor 10 Operating System Android 10   It says it's offline, I can't play any songs. I've had this issue for a couple months. I have tried all the s...

Oluwatodimu

Regular

34068 Views

23 replies

0 likes

  • 34068 Views
  • 23 replies
  • 0 likes

Superuser Contribution Spotify stops music, when my android mobile phone play any sound!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops music, when my android mobile phone play any sound! Where can i change this so ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Lyubka

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I share devices without internet?

PlanPremiumCountryUSA DeviceAndroid My Question or IssueI've got multiple Android devices on the same wifi network, but without internet access. Is it possible to share device control in this setup? Or is internet required?

Newbie

Plan Premium Country USA   Device Android   My Question or Issue I've got multiple Android devices on the same wifi network, but without internet access. Is it possible to share de...

Dian

Spotify Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public playlist not showing up

My public playlist won't show up in search. I've double checked it and made sure it's public and I've added it to my profile but it still won't show up in search.

Newbie

My public playlist won't show up in search. I've double checked it and made sure it's public and I've added it to my profile but it still won't show up in search.   

Yordan

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Centered versus left aligned arrow on now playing screen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOk I'm using Premium on Android 12 set in US. Recently when I updated my PC version the Andro...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ok I'm ...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded song menu does not appear immediately when offline

When I am offline or on a really poor connection and listening to my playlist which has all it's songs downloaded I want to put a specific song to que I press on song's menu in order to see button "add to que". However instead of expected behaviour I...

Casual Listener

When I am offline or on a really poor connection and listening to my playlist which has all it's songs downloaded I want to put a specific song  to que I press on song's menu in order to see but...

juliusdauksas1

Casual Listener

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to stop Spotify playing audio when I plug in wired headphone adapter

PremiumUK DeviceSamsung Galaxy s21Operating SystemAndroid My Question or IssueWhen I plug in an adapter to record audio that I am videoing, spotify plays, causes video recording to stop.I don't want Spotify to try and autoplay. How do i stop Spotify ...

Visitor

  Premium UK   Device Samsung Galaxy s21 Operating System Android    My Question or Issue When I plug in an adapter to record audio that I am videoing, spotify plays, ca...

adamkimber

Regular

5420 Views

5 replies

0 likes

  • 5420 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Add to queue button in Android app

Right now if we want to add an album/playlist/track to queue of currently playing list, we have that option to add in windows desktop app, but if we want to do that in Android app, the add to queue option only available for tracks but not for playlis...

Newbie

Right now if we want to add an album/playlist/track to queue of currently playing list, we have that option to add in windows desktop app, but if we want to do that in Android app, the add to queue o...

Yordan

Moderator

1192 Views

1 replies

0 likes

  • 1192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have spotify Family premium but cannot log in on 3 devices simultaneously??

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...

Joan

Moderator

972 Views

1 replies

0 likes

  • 972 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses music and disconnects from device

PlanPremiumCountryUSA DeviceGoogle Pixel 3, Google Pixel 3AOperating SystemAndroid 10 My Question or IssueSpotify frequently pauses what is playing at random. When I hit play, it has disconnected from the device. I have reinstalled the app, cleared t...

Visitor

  Plan Premium Country USA   Device Google Pixel 3, Google Pixel 3A Operating System Android 10   My Question or Issue Spotify frequently pauses what is playing at random. ...

Kloakrotta

Newbie

10124 Views

32 replies

12 likes

  • 10124 Views
  • 32 replies
  • 12 likes

Superuser Contribution Playlist song suggestion doesn't play ???

My Question or IssueHi everyone! Just did the new Spotify update, and because of it, i cannot play suggested songs in my playlist in order to add them into it (The play icon is removed), is that normal?  

Casual Listener

My Question or Issue Hi everyone! Just did the new Spotify update, and because of it, i cannot play suggested songs in my playlist in order to add them into it (The play icon is removed), is that n...

Kvnrhntr

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo escuchar las canciones sugeridas para mis listas

Antes cuando buscaba canciones sugeridas para agregar a mis listas, me permitía escuchar unos segundos de esas canciones y así decidir si las quería agregar o no a la lista. Ahora no me permite esa opción de "escucha previa". Me sugiere canciones, pe...

Visitor

Antes cuando buscaba canciones sugeridas para agregar a mis listas, me permitía escuchar unos segundos de esas canciones y así decidir si las quería agregar o no a la lista. Ahora no me permite esa o...

AlejaR

Moderator

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is an error in the reproduction mode (shuffle, etc.)

I cant change from shuffle to continous reproduction in my lists. How can i write a complain? Is anybody working in spotify to help users??

Visitor

I cant change from shuffle to continous reproduction in my lists. How can i write a complain? Is anybody working in spotify to help users??

MihailY

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stream stops playing mid-stream and/or app crashes regularly

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating System(Latest Android version for Galaxy S8, as of 2023-06-19) My Question or IssueMusic pauses mid-stream for 3 seconds, every 30-60 seconds.Persistent streaming only causes the app to later on...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System (Latest Android version for Galaxy S8, as of 2023-06-19)   My Question or Issue Music pauses mid-stream for 3 sec...

Daggz90

Casual Listener

825 Views

3 replies

0 likes

  • 825 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accidentally dismissed notification

PlanPremiumCountryUK My Question or IssueWhen I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for the life of me remember the name of the artist or track (apart from one word i...

Gig Goer

  Plan Premium Country UK   My Question or Issue When I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for th...

Lyubka

Moderator

2285 Views

2 replies

0 likes

  • 2285 Views
  • 2 replies
  • 0 likes