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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396889 Views

547 replies

35 likes

Account
Free
  • 396889 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8488 Views

0 replies

7 likes

  • 8488 Views
  • 0 replies
  • 7 likes

Superuser Contribution Kan inte hämta appen

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Visitor

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Alex

Spotify Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuando estoy en una sesión grupal las canciones se retroceden unos segunos

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que se unen a la sesión, no al que la creo

Visitor

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que...

Alex

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashing after playing something for 1 second

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device also helps but only once, the problem comes back ag...

Casual Listener

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device ...

Lyubka

Moderator

421 Views

2 replies

0 likes

  • 421 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify plays only 2-3 songs of a playlist

PremiumUS Pixel 6a and also Android Auto My Question or Issue In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and plays only those songs instead of continuing down the playlist. This happens on the ...

Regular

Premium US   Pixel 6a and also Android Auto   My Question or Issue   In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and play...

Alex

Spotify Legend

3758 Views

11 replies

1 likes

  • 3758 Views
  • 11 replies
  • 1 likes

Can't close current playing song

When i play a song on android, i cant clear/close the current song.The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paused like the previous song. Is this normal?Im trying t...

Newbie

When i play a song on android, i cant clear/close the current song. The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paus...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stops playing tracks after few moments when screen is locked - android

Hey, Spotify will stop playing after 1 to let's say 30 seconds after screen is locked. Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstalled the app, have it permissions it needed for sound... deleted me...

Visitor

Hey,  Spotify will stop playing after 1 to let's say 30 seconds after screen is locked.  Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstall...

OscarDC

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wiedergabe stoppt ständig

PlanPremiumCountryGermanyDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueHallo,ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone einfach stoppt. Um die Playlist weiter zu spielen, muss ich die App öffnen und...

Newbie

Plan Premium Country Germany Device LG G7 ThinQ Operating System Android 10   My Question or Issue Hallo, ich habe seit Monaten das Problem, dass die Wiedergabe auf meinem Smartphone ...

bobobibo

Newbie

50842 Views

21 replies

1 likes

  • 50842 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution Lyric Sharing button is disappeared

PlanPremiumCountryThailand DeviceSamsung Galaxy 21 UltraOperating SystemAndroid 11 My Question or IssueI ever had lyrics sharing button and ever shared on my ig 4-5 times but once I updated the application, it's gone. Please help to fix this. Thank y...

Casual Listener

Plan Premium Country Thailand   Device Samsung Galaxy 21 Ultra Operating System Android 11   My Question or Issue I ever had lyrics sharing button and ever shared on my ig 4-5 ti...

Alex

Spotify Legend

9610 Views

5 replies

0 likes

-
  • 9610 Views
  • 5 replies
  • 0 likes

Superuser Contribution The volume only works up to half.!?

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to click, agree and cancel. And I accidentally clicked ...

Newbie

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to c...

Eni

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why wont my Display change?

I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I signed out and in again but still nothing

Visitor

I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I sig...

Eni

Moderator

629 Views

3 replies

1 likes

  • 629 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify not working on wifi

Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck

Casual Listener

Hi when I open the app when connected to WiFi it won't work. It works fine when connected to mobile data. I've reinstalled the app but no luck    

OscarDC

Moderator

453 Views

2 replies

1 likes

  • 453 Views
  • 2 replies
  • 1 likes

Superuser Contribution Issues regarding lock screen image

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I have found to make this not happen is through turning...

Casual Listener

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I ha...

OscarDC

Moderator

2191 Views

1 replies

0 likes

  • 2191 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download music

PlanPremium duoÜlkeTürkiye CihazXiaomi resmi note 11sİşletim sistemiMIUI13 Sorum veya SorunumI can't download music

Visitor

  Plan Premium duo Ülke Türkiye  Cihaz Xiaomi resmi note 11s İşletim sistemi MIUI13   Sorum veya Sorunum I can't download music

Eni

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current Device: This Phone. Can not switch to another device.

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone. Use your mobile device as a remote control. Start a remote group session", but nowhere does it offer the usual options for me to...

Casual Listener

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone.  Use your mobile device as a remote control.  Start a remote group ...

Lyubka

Moderator

612 Views

1 replies

0 likes

cast
  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution "this phone" no longer an option in devices menu

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after disconnecting Bluetooth, Spotify continues to appe...

Visitor

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after...

Alex

Spotify Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share button for lyrics is missing for IG Stories

PlanPremium CountryPhilippines DeviceSamsung Galaxy S8+ Operating SystemAndroid Pie My Question or IssueAs I've said in the title, I don't have the share lyrics feature on my android phone. I can't share specific lyrics on my IG Story, which I would ...

Newbie

Plan Premium   Country Philippines   Device Samsung Galaxy S8+   Operating System Android Pie   My Question or Issue As I've said in the title, I don't have the share...

Alex

Spotify Legend

37104 Views

7 replies

8 likes

lyrics
Mobile
  • 37104 Views
  • 7 replies
  • 8 likes

Solved!!Superuser Contribution Getting my artists in alphabetical order again

PlanPremiumCountry DeviceSamsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get my artists tab to be in alphabetical order for all the artists I have music saved from, like it was before the update...

Newbie

Plan Premium Country   Device Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I get my artists tab to be in alphabe...

Alex

Spotify Legend

34287 Views

47 replies

13 likes

Artists View
  • 34287 Views
  • 47 replies
  • 13 likes

Superuser Contribution Version 8.8.24.2 Crashing Android 13 when opening podcasts (Samsung Snapdragon 888)

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 13 My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music seems to be ok with limited testing. I am in the Alpha Testing group, this version ...

Regular

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra  Operating System Android 13   My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music...

66fasty

Visitor

1640 Views

7 replies

2 likes

Android
Android 13
Crash Android
Podcast Galaxy s21
Samsung S21 Ultra
  • 1640 Views
  • 7 replies
  • 2 likes

Superuser Contribution Likes doesn't work

Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device

Visitor

Likes doesn't work, always use the like to save music, but in this moment does not work, I can't use the botton to like and dislike, it's Not my device

Lubibi

Visitor

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Personal Audio Files always opened by Spotify (w/out Permission) & Crashes

Premium/UK/Galaxy A50 Hi All, I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my downloads). Recently none of my downloaded audio files (excluding file...

Casual Listener

Premium/UK/Galaxy A50   Hi All,   I have been using Spotify on my phone for many years. I also use my phone to play personal audio files (i.e music I'm working on and have saved in my d...

dearprudence

Newbie

113940 Views

66 replies

15 likes

  • 113940 Views
  • 66 replies
  • 15 likes