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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120156 Views

27 replies

4 likes

  • 120156 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242429 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242429 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603776 Views

79 replies

3 likes

  • 603776 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496524 Views

581 replies

42 likes

Account
Free
  • 496524 Views
  • 581 replies
  • 42 likes

Can't Play Entire Library (Not Liked Songs)

PlanPremiumCountryUSDevicePixel2 XLOperating SystemAndroid My Question or IssueIn the past, I could save an entire album (or specific songs) to my library and then shuffle them all. With the latest updates, I'm still able to save songs to my library,...

Casual Listener

Plan Premium Country US Device Pixel2 XL Operating System Android    My Question or Issue In the past, I could save an entire album (or specific songs) to my library and then shuf...

Screensam

Casual Listener

2033 Views

2 replies

2 likes

  • 2033 Views
  • 2 replies
  • 2 likes

Superuser Contribution Issue with seek.

So like I can't use seek feature I am not able to do skip forward while playing a song I have uninstalled and then reinstalled the app twice if I am having same issue my device is Vivo v21 and I have tried different music apps they are working fine w...

Visitor

So like I can't use seek feature I am not able to do skip forward while playing a song I have uninstalled and then reinstalled the app twice if I am having same issue my device is Vivo v21 and I have...

Novy

Moderator

1396 Views

1 replies

1 likes

  • 1396 Views
  • 1 replies
  • 1 likes

Superuser Contribution Update broke play lists

Since the 6/12 update, the app won't stay playing on a play list. After each song it jumps to something else. It is the most annoying when listening to a relaxing music list then it jumps to workout or kids play list. I have been through all the sett...

Visitor

Since the 6/12 update, the app won't stay playing on a play list. After each song it jumps to something else. It is the most annoying when listening to a relaxing music list then it jumps to workout ...

Novy

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

I can't log in with my number though the number is correct

It is showing "try again" and 'please check you number "But the number is correct

Visitor

It is showing "try again" and 'please check you number " But the number is correct

MateusM

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution app loses downloads on Android based FiiO x-7II

PlanPremium Device: FiiO X7 mark IIOperating System: Android 5.1. My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my extensive playlists 3 times now only to loose them a few days later....Why? r...

Casual Listener

Plan Premium   Device: FiiO X7 mark II Operating System: Android 5.1.   My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my ex...

kurosawsa

Casual Listener

3841 Views

10 replies

0 likes

  • 3841 Views
  • 10 replies
  • 0 likes

Superuser Contribution Notifications for who followed your profile and playlists vanished.

There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly vanished. Any idea on how to get it back or a diffe...

Newbie

There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly ...

Joan

Moderator

1139 Views

1 replies

0 likes

  • 1139 Views
  • 1 replies
  • 0 likes

Superuser Contribution The autoplay mode changed, to a bad behavior | android

The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something

Visitor

The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something

MihailY

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Upgraded my providers service (Rogers/Canada) from 'Legacy' to 'Ignite' a

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstalled, reinstalled the app,. Powered off & on the pho...

Visitor

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstal...

Elena

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Turning off Offline Mode when you don't have Premium?

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online so I'm stuck in offline mode, and cant use the ser...

Newbie

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online...

Alex

Spotify Legend

18007 Views

3 replies

1 likes

  • 18007 Views
  • 3 replies
  • 1 likes

Superuser Contribution Hintergrund Rauschen

Hallo, Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss. Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. Abgespielt wird auf Bose Bluetooth Lautsprecher. Im Spotify ist f...

Casual Listener

Hallo,  Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss.  Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. ...

OscarDC

Moderator

3738 Views

3 replies

0 likes

  • 3738 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify lyrics going straight to Twitter DMS

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help

Visitor

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help 😞  

Amay

Spotify Star

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing when screen goes off

PlanPremium i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes

Casual Listener

Plan Premium   i already tried rebooting, all the battery settings and reinstalling but it still stops sometimes  

Joan

Moderator

57461 Views

18 replies

0 likes

  • 57461 Views
  • 18 replies
  • 0 likes

Scroll bar does not work properly for large playlists

Plan: PremiumCountry: AustraliaDevice: Samsung S21Operating System: Android When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the top. And when interacting with the scroll bar it does not allow the ...

Newbie

Plan: Premium Country: Australia Device: Samsung S21 Operating System: Android   When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the to...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Superuser Contribution how can I access premium from new device?

I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, but can't find my long-standing playlists. No error message...

Gig Goer

 I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, bu...

Dian

Spotify Legend

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in galaxy watch 5 hebrew version

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

Regular

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

AlejaR

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files. WMA

PlanPremiumCountryUK Device(Samsung a41 mobile and win 10 laptop)Operating System(Android, Windows 10) My Question or IssueHi I have a number of local files on my desktop that play fine on the desktop app, both .wma and .mp3 format. When I add these ...

Casual Listener

Plan Premium Country UK   Device (Samsung a41 mobile and win 10 laptop) Operating System (Android, Windows 10)   My Question or Issue Hi    I have a number of local f...

Eni

Moderator

3058 Views

3 replies

0 likes

local
wma
  • 3058 Views
  • 3 replies
  • 0 likes

Superuser Contribution How To Stop Autoplay for Podcasts

My Question or Issue I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get the acast app again to get this functionality. I saw a similar thread to t...

Newbie

    My Question or Issue  I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get ...

Eni

Moderator

19930 Views

6 replies

31 likes

  • 19930 Views
  • 6 replies
  • 31 likes

Superuser Contribution Autoplay not working on Android, Autoplay skipping songs halfway through

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly with Wifi. Basically, no factors regarding the wifi ...

Visitor

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly w...

Lyubka

Moderator

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download songs

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Visitor

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Eni

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i set up app so it jumps to the oldest unplayed episode of podcast?

There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know i can sort by unplayed, but many episodes I've ski...

Visitor

There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know...

kaattt

Newbie

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes