Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375591 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
it pauses at the first second but doesn't show it, it just goes to zero and I have to restart the song, it skips songs halfway through
it pauses at the first second but doesn't show it, it just goes to zero and I have to restart the song, it skips songs halfway through
Community Legend
2656 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceSamsung A20FEOperating System Android My Question or IssueFor a period of time every day Spotify stops after every track. I have to keep pressing play. Sometimes it lasts hours, sometimes just half an hour. It's a pain. I've...
Plan Premium Country UK Device Samsung A20FE Operating System Android My Question or Issue For a period of time every day Spotify stops after every track. I have to keep pressi...
Music Fan
1704 Views
15 replies
0 likes
PlanPremium DuoCountryUKDevice2din 7inch car radio Operating SystemAndroid My Question or Issue Hello people, I am using Spotify through Bluetooth to my (Android) car radio and the sound quality is very good! The problem is, to change album or playli...
Plan Premium Duo Country UK Device 2din 7inch car radio Operating System Android My Question or Issue Hello people, I am using Spotify through Blueto...
Casual Listener
5013 Views
12 replies
0 likes
PlanPremiumCountryUSA DevicePixelOperating SystemAndroid 13This is new. There are two issues. One is that the app stops playing whatever I have playing at the moment. There is no pattern to this behavior. It's playing and then it stops. The other and...
Plan Premium Country USA Device Pixel Operating System Android 13 This is new. There are two issues. One is that the app stops playing whatever I have playing at the moment. There is no...
Not applicable
837 Views
4 replies
1 likes
PlanFreeCountry U.S.A. DeviceSamsung s7 My Question or Issue i listen to the daily mixes a lot, and recently four out of six have been showing up with no option to play individual songs, only shuffle play. ive tried to fix it within the playlist. ive...
Plan Free Country U.S.A. Device Samsung s7 My Question or Issue i listen to the daily mixes a lot, and recently four out of six have been showing up with no...
Newbie
26846 Views
15 replies
6 likes
PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid 11 One UI 3.1 My Question or IIssue Spotify no longer plays sound when plugged in via USB and used through Android Auto. The song plays, the track is counting through but there's no ...
Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android 11 One UI 3.1 My Question or IIssue Spotify no longer plays sound when plugged in via USB ...
Casual Listener
20607 Views
22 replies
1 likes
when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser and my mobile phone. The notification language show...
when I get a notification on my phone from spotify, the little text/message/listen to etc. below the song/podcast notification shows a different language than set in the spotify app, spotify browser ...
Spotify Legend
1088 Views
1 replies
0 likes
Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about this, please do something about it.
Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about thi...
Moderator
896 Views
4 replies
1 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueGo to "Liked songs" section, click "shuffle & play", now go to any "Daily Mix" and play it - songs will play in random order and you can't disable it unle...
Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Go to "Liked songs" section, click "shuffle & play", now go to any "Daily ...
Casual Listener
6709 Views
7 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Note 10Operating SystemAndroid 9 (Pie)Spotify version: 8.5.32.889 My Question or IssueLately, my Daily Mixes will only seem to play in shuffle mode. That is, they do not play in the order seen on the Daily Mix list....
Plan Premium Country USA Device Samsung Note 10 Operating System Android 9 (Pie) Spotify version: 8.5.32.889 My Question or Issue Lately, my Daily Mixes will only seem to play...
Casual Listener
8643 Views
4 replies
0 likes
PlanPremium Operating SystemAndroid Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch listening to an other playlist B and then switch back to playlist A, I would like to con...
Plan Premium Operating System Android Oreo Hi, when I am playing songs of a playlist A in an ordered fashion (album, my favorite songs, a audio book, etc.), switch list...
Gig Goer
2600 Views
2 replies
10 likes
PlanPremiumCountryIrelandDeviceTCL 20 Pro 5G / Nothing 1 My Question or IssueWhen I open the app, it asks me to log in. I enter the correct login details and I just get the green swirl for a few minutes and get the "something went wrong" message. Thi...
Plan Premium Country Ireland Device TCL 20 Pro 5G / Nothing 1 My Question or Issue When I open the app, it asks me to log in. I enter the correct login details and I just get the green...
Community Legend
447 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceGoogle Pixel 7 ProOperating SystemAndroid 13 My Question or IssueSo I've noticed if I have Bluetooth headphones connected and get in my car, the car Bluetooth takes over, as expected. However, if I get out of the car, the ph...
Plan Premium Country UK Device Google Pixel 7 Pro Operating System Android 13 My Question or Issue So I've noticed if I have Bluetooth headphones connected and get in my car, the car...
Visitor
3468 Views
4 replies
0 likes
Hello,I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I listen to. What is the reason for this and how can I...
Hello, I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I...
Spotify Legend
305 Views
1 replies
0 likes
There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap of the problem: I get in my car, turn on the radio...
There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap...
289 Views
0 replies
0 likes
I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm on a Motorola one 5g UW
I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm...
Spotify Legend
304 Views
1 replies
0 likes
Hallo.In meiner Bibliothek wird im Podcast Ordner "Deine Folgen" angezeigt das sich neun Folgen darin befinden. Der Ordner ist aber leer.Wo liegt denn hier der Fehler?Es wäre ja schön wenn der Ordner leer ist, dass es auch so angezeigt wird.LG Stefan
Hallo. In meiner Bibliothek wird im Podcast Ordner "Deine Folgen" angezeigt das sich neun Folgen darin befinden. Der Ordner ist aber leer. Wo liegt denn hier der Fehler? Es wäre ja schön wenn der ...
Spotify Legend
732 Views
1 replies
0 likes
Surely the only option can't be swiping them up and down on the list? On the desktop you can sort them by e.x. added date? This used to be a feature. My playlists have hundreds of song, nobody has the time to sort all the songs one by one.
Surely the only option can't be swiping them up and down on the list? On the desktop you can sort them by e.x. added date? This used to be a feature. My playlists have hundreds of song, nobody has th...
Spotify Legend
295 Views
1 replies
0 likes
PlanPremiumCountry DeviceXiaomi Operating SystemAndroid 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the quality is the same.
Plan Premium Country Device Xiaomi Operating System Android 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the ...
Community Legend
2090 Views
1 replies
1 likes
Plan: PremiumCountry: USDevice: Samsung Galasy S22Operating System: Android v13 My Question or IssueI play all my playlists via the sorted order as the shuffle play stinks. When I get into my car lately it will play the current song set up on my last...
Plan: Premium Country: US Device: Samsung Galasy S22 Operating System: Android v13 My Question or Issue I play all my playlists via the sorted order as the shuffle play stinks.&nbs...
Gig Goer
8929 Views
19 replies
5 likes
