Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110353 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222256 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578880 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476878 Views
577 replies
40 likes
I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I connected my new phone to my existing Gear S3, I had to "switch" the ...
I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I ...
Visitor
1124 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevice(Samsung Galaxy S21+)Operating System(Android 13) My Question or IssueSo I just noticed this happening today when I was in the gym listening to spotify and going on tiktok between my exercises. Usually if I close out ...
Plan Premium Country Australia Device (Samsung Galaxy S21+) Operating System (Android 13) My Question or Issue So I just noticed this happening today when I was in the gym liste...
Casual Listener
4261 Views
2 replies
1 likes
Hello, for quite some time I have this issue and I am at a loss.I have a premium family account and several devices at home where we listen to Spotify regularly.I have some Alexa Echo devices as well as some Sonos speakers. When playing from the Sono...
Hello, for quite some time I have this issue and I am at a loss. I have a premium family account and several devices at home where we listen to Spotify regularly. I have some Alexa Echo de...
Spotify Legend
1183 Views
3 replies
1 likes
The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached.PlanPremiumCountry - Czech Republic Device(realme Operating System(Android 12) My Question or IssueHow do I actually turn it off?
The smart shuffle icon doesn't do its job. When I click this icon, nothing happens whatsoever. Video attached. Plan Premium Country - Czech Republic Device (realme 😎 Operating System ...
Spotify Legend
916 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy S23 ultra Operating SystemAndroid 13 My Question or IssueWhy can't Spotify identify my phones noise and notifications settings to let it detect that notifications are silenced, meaning it doesn't need to mute playback...
Plan Premium Country UK Device Galaxy S23 ultra Operating System Android 13 My Question or Issue Why can't Spotify identify my phones noise and notifications settings to let it...
Visitor
3526 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it today and immediately found that Spotify would not automatically switch to Car ...
Plan Premium Country USA Device Pixel 7 Operating System Android 13 My Question or Issue I recently got an Echo Auto 2 so I can play music in my car via bluetooth. I installed it tod...
433 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am listening music. I watch video at twitter. Music is pausing. When video finished music i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am li...
Newbie
644 Views
1 replies
1 likes
My Question or Issue Since last update on android, podcasts dont show in LAST HEARED.only songs show there....how can i fix that?
My Question or Issue Since last update on android, podcasts dont show in LAST HEARED. only songs show there.... how can i fix that?
Moderator
634 Views
3 replies
1 likes
PlanPremiumCountry DeviceSamsung S22+Operating System My Question or IssueWhen I browse genres none has more than a couple of albums or playlists and none of the genres display the "Show More" button. I can search for specific albums, which are not d...
Plan Premium Country Device Samsung S22+ Operating System My Question or Issue When I browse genres none has more than a couple of albums or playlists and none of the genres di...
Regular
505 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceNexus 6p (I think)Operating SystemAndroid (idk version, definitely not the latest)My Question or IssueWhen I scroll in the Home page, I noticed that it will gently "snap" the content so that the top of a gallery will line up...
Plan Premium Country US Device Nexus 6p (I think) Operating System Android (idk version, definitely not the latest) My Question or Issue When I scroll in the Home page, I noticed that it wil...
Casual Listener
858 Views
2 replies
0 likes
PlanFree/PremiumCountry Mexico Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to play to Wonderboom speakers at the same time, same room, same ...
Plan Free/Premium Country Mexico Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or...
Casual Listener
5972 Views
2 replies
0 likes
Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able to listen to my music again. Are there any ways to ...
Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able...
Spotify Legend
991 Views
3 replies
0 likes
PlanPremiumCountry DeviceLG G6Operating SystemAndroid Pie My Question or IssueAccidentally hid a song in Liked Songs and now I can't listen it it, while I can't even change it back. (Version 8.5.57.1164)
Plan Premium Country Device LG G6 Operating System Android Pie My Question or Issue Accidentally hid a song in Liked Songs and now I can't listen it it, while I can't even cha...
Casual Listener
34313 Views
22 replies
1 likes
PlanPremiumCountryGermanyDevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueI was listening to my mixtape 5 (~metal) on one day for a while, stopped playback and did not use spotify until a day later, when i continued playback on the sam...
Plan Premium Country Germany Device Pixel 6 Pro Operating System Android 13 My Question or Issue I was listening to my mixtape 5 (~metal) on one day for a while, stopped playback and...
Moderator
400 Views
1 replies
0 likes
sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file manager there is no music on it thanks
sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file m...
Casual Listener
7200 Views
2 replies
0 likes
Google Home play song from Spotify for less than 10 seconds and stopped with no reasonPlanPremiumCountryThailandDeviceGoogle HomeOperating SystemAndroid Issue
Google Home play song from Spotify for less than 10 seconds and stopped with no reason Plan Premium Country Thailand Device Google Home Operating System Android Issue
Spotify Legend
483 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevice(Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310)Operating System(Android 10, Android 11, Android 12, MIUI 13, Windows 10) My Question or IssueI have been writing to you in the community...
Plan Premium Country Argentina Device (Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310) Operating System (Android 10, Android 11, Android 12, MIUI 13, Windows 10...
908 Views
0 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceMotorola Edge 30 Ultra (Android 12)Renault Megane E-Tech (Android 10 Google built in) My Question or IssueMy "Liked Songs" Playlist don't get loaded in the Car.Android Built in is Android 10, Appversion of Spotify i...
Plan Premium Country Switzerland Device Motorola Edge 30 Ultra (Android 12) Renault Megane E-Tech (Android 10 Google built in) My Question or Issue My "Liked Songs" Playlist don't get...
Casual Listener
1419 Views
6 replies
1 likes
PlanPremiumCountryFranceOperating SystemAndroid My Question or IssueI'm not able to had song to my liked title from my phone although my playlist has around 1000 title Moreover I can still like them from my pc wich had them to liked title but they st...
Plan Premium Country France Operating System Android My Question or Issue I'm not able to had song to my liked title from my phone although my playlist has around 1000 title&nb...
Newbie
29187 Views
27 replies
4 likes
Canvas option is not showing on my phone (Samsung A30s) Please tell me solution or is my device not supported for canvas?.
Canvas option is not showing on my phone (Samsung A30s) Please tell me solution or is my device not supported for canvas?.
Newbie
1210 Views
4 replies
0 likes
