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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117968 Views

27 replies

4 likes

  • 117968 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237399 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237399 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598138 Views

79 replies

3 likes

  • 598138 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490738 Views

581 replies

42 likes

Account
Free
  • 490738 Views
  • 581 replies
  • 42 likes

Superuser Contribution Bugs in Android app & Chromecast app

PlanFreeCountryUSADevice1st device - Chromecast (latest version for ANDROID TV) 2nd device - Lenovo Android tablet with Android 12Operating SystemAndroid 12 on both devices My Question or IssueI have 2 separate bugs to report. The first is with Spoti...

Gig Goer

Plan Free Country USA Device 1st device - Chromecast (latest version for ANDROID TV)  2nd device - Lenovo Android tablet with Android 12 Operating System Android 12 on both devices &nbs...

Susan_GP

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play some songs on Sonos One

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app. I can usually connect to my Sonos One speakers without a problem. But when connected there are some songs that I can't play. When I tap them, no...

Visitor

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app.   I can usually connect to my Sonos One speakers without a problem. But when connected...

Joan

Moderator

2124 Views

4 replies

5 likes

  • 2124 Views
  • 4 replies
  • 5 likes

Superuser Contribution My spotify keeps connecting to a different phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won't shuffle

PlanPremiumCountry DeviceGalaxy S22Operating SystemAndroid My Question or IssueI made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've discovered a Premium Feature" and then goes away. It will not let me turn on shu...

Regular

Plan Premium Country   Device Galaxy S22 Operating System Android   My Question or Issue I made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've...

Susan_GP

Moderator

641 Views

3 replies

0 likes

shuffle
  • 641 Views
  • 3 replies
  • 0 likes

Superuser Contribution Letras de las canciones no funcionan en mi cuenta

PlanPremiumCountryUruguayDeviceXiaomi redmi note 8 proOperating SystemAndroid 10 My Question or IssuePlanPrimaPaisUruguayDispositivoXiaomi redmi note 8 proSistema operativoAndroid 10 Mi pregunta o problemaLas letras de las canciones no aparecen en mi...

Casual Listener

Plan Premium Country Uruguay Device Xiaomi redmi note 8 pro Operating System Android 10   My Question or Issue Plan Prima Pais Uruguay Dispositivo Xiaomi redmi note 8 pro Sistema...

Cultro1

Visitor

169773 Views

76 replies

64 likes

  • 169773 Views
  • 76 replies
  • 64 likes

Superuser Contribution Spotify has stopped connecting to the chromecast mibox. everything worked before that

PlanPremiumCountry Belarus Devicemiboxs, lenovo tab10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped connecting to the chromecast mibox. everything worked before that

Casual Listener

  Plan Premium Country Belarus    Device miboxs, lenovo tab10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Spotify has s...

OscarDC

Moderator

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Smart Shuffle to normal play

Plan: PremiumOS: Android My Issue:Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play the follow-up song according to the sorting settings (e.g., "recently added"). Instead, the ...

Regular

  Plan: Premium OS: Android     My Issue: Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play t...

McvW

Regular

1646 Views

6 replies

0 likes

  • 1646 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution "Clacking" Unknown unwanted sounds on soft solo piano songs. Multiple platforms, multiple artists.

PlanFree/PremiumCountryUSADeviceSamsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphonesOperating System. Windows 10, Android 10-12My Question or IssueI he...

Casual Listener

Plan Free/Premium Country USA Device Samsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphones Oper...

Yan98765

Casual Listener

5043 Views

11 replies

4 likes

  • 5043 Views
  • 11 replies
  • 4 likes

Android Auto voice commands

Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all.What's odd is that I have an Amazon Echo and voice search for playlist and album work...

Roadie

Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all. What's odd is that I have an A...

Friek

Casual Listener

3542 Views

2 replies

27 likes

android auto
voice commands
  • 3542 Views
  • 2 replies
  • 27 likes

Superuser Contribution Why certain songs only play from playlists

PlanFree/PremiumCountryUnited States DeviceMoto G Play Operating System My Question or IssueWhy is it that some songs only play from Spotify made playlists

Regular

  Plan Free/Premium Country United States  Device Moto G Play  Operating System     My Question or Issue Why is it that some songs only play from Spotify made play...

Joan

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops playing

PlanPremiumCountryUkDeviceSamsung a51Operating System My Question or IssueWhenever i try to listen to music whilst on another app it stops playing after like 30 seconds and I've checked all the permissions and it keeps happening and I dont know ehat ...

Visitor

Plan Premium Country Uk Device Samsung a51 Operating System     My Question or Issue Whenever i try to listen to music whilst on another app it stops playing after like 30 seconds...

Alex

Spotify Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO FUNCIONAN LAS LETRAS EN SPOTIFY!!!

PlanPremiumCountryColombia Device(HP and moto g9 play and Huawei)Operating System(windows 10 home, android 10, android 5.) My Question or Issue:BUENAS TARDES.QUISIERA PEDIR UN CORDIAL SALUDO A TODA LA COMUNIDAD DE SPOTIFY Y SUS CREADORES EN MÚSICA Y ...

Casual Listener

Plan Premium Country Colombia  Device (HP and moto g9 play and Huawei) Operating System (windows 10 home, android 10, android 5.)   My Question or Issue: BUENAS TARDES. QUISIERA ...

CelinaToscano28

Visitor

32309 Views

12 replies

5 likes

  • 32309 Views
  • 12 replies
  • 5 likes

Superuser Contribution Porque no se actualiza Nuevos lanzamientos y albumes

Estas semanas me e dado cuenta que no se actualiza esa categoría que muestra los nuevos lanzamientos y álbumes nuevos que van agregando. Ya que en el spotify de un compañero si se le actualiza en el mio no. Ya e intentado desinstalarlo y volverlo a i...

Regular

Estas semanas me e dado cuenta que no se actualiza esa categoría que muestra los nuevos lanzamientos y álbumes nuevos que van agregando. Ya que en el spotify de un compañero si se le actualiza en el ...

gaboyx

Visitor

3573 Views

14 replies

0 likes

bug
NEW ALBUMS
Nuevos lanzamientos
problem
  • 3573 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Complicated android app login issue

PlanPremiumCountryUSDeviceTCL 20sOperating SystemAndroid 11 My Question or IssueEvery time I've logged into the app on my phone, it somehow didn't log in but also did. I can see my dashboard and my username, but all of my playlists, saved songs, even...

Casual Listener

Plan Premium Country US Device TCL 20s Operating System Android 11   My Question or Issue Every time I've logged into the app on my phone, it somehow didn't log in but also did. I can ...

Alex

Spotify Legend

1711 Views

5 replies

0 likes

"android"
App Help
Login problems android
  • 1711 Views
  • 5 replies
  • 0 likes

Superuser Contribution The back button is bugged when wanting to replay a song without it finishing.

PlanPremiumDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueWhen wanting to listen to a song again from the start before the song has ended, if you hit back and do this about 3-6 times (maybe more, maybe less, it is random). The...

Music Fan

Plan Premium Device Samsung Galaxy Note 8 Operating System Android    My Question or Issue When wanting to listen to a song again from the start before the song has ended, if you hi...

Ruchi17

Newbie

4258 Views

6 replies

0 likes

  • 4258 Views
  • 6 replies
  • 0 likes

Superuser Contribution No offline devices, spotify says i have too many

I've reset my offline devices, but I can't sync my playlist. Spotify says i have too many offline devices. I've double checked, reinstalled, restarted my phone, checked forums. Can't get it to work.

Newbie

I've reset my offline devices, but I can't sync my playlist. Spotify says i have too many offline devices. I've double checked, reinstalled, restarted my phone, checked forums. Can't get it to work.

Susan_GP

Moderator

1091 Views

2 replies

2 likes

  • 1091 Views
  • 2 replies
  • 2 likes

Superuser Contribution Unable to move song seek slider

PlanFreeCountryIndiaDevice(Samsung Galaxy J8)Operating System(Android) My Question or IssueI'm unable to seek through the song, to change the song to the desired timeframe/portion of the song. Also when I tap on the lyrics of the song while playing, ...

Visitor

  Plan Free Country India Device (Samsung Galaxy J8) Operating System (Android)   My Question or Issue I'm unable to seek through the song, to change the song to the desired time...

Yordan

Moderator

886 Views

1 replies

2 likes

  • 886 Views
  • 1 replies
  • 2 likes

Superuser Contribution Progress bar on notifications is not showing since I upgraded to Android 12

This issue has been plaguing me for like half a year now. I use a vivo S1 Pro and when I got the android 12 update some time ago, the progress bar that you usually get on the notification was missing. I checked the notification settings to see if any...

Casual Listener

This issue has been plaguing me for like half a year now. I use a vivo S1 Pro and when I got the android 12 update some time ago, the progress bar that you usually get on the notification was missing...

Lyubka

Moderator

1991 Views

4 replies

1 likes

  • 1991 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution song lyrics don't work for me

PlanFree/PremiumFreeCountryDominican Republic Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LG K42 Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 10 My Question or Issuetwo days ago the lyrics of the songs stopped working f...

Newbie

Plan Free/Premium Free Country Dominican Republic  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) LG K42  Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...

Joan

Moderator

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes